Full Snagging Report Explanation

Orlando Murphy goes through and explains a full snagging report from a property he inspected in July 2023
Website : www.newhomequalitycontrol.co.uk
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[@TheQuackingDuck96]

THATS MY HOUSE!!! 😂😂 They have resolved most of the issues you will all be pleased to know 😂 Only very minor ones left, mainly due to us not being in when they have availability.

[@newhomequalitycontrol]

Thats great news!! Hope ur well! 😊

[@edss]

Curious as to how they solved some of the bigger issues in the report, did they deny fixing some of the issues and what can you do with that?

[@thomasdalton1508]

I'm also curious how the bigger issues were fixed. For example, issue 32 - inadequately sized mortar joints. How can you fix that without knocking down half the house and rebuilding it?

[@GazGaryGazza]

@@thomasdalton1508 he does touch on this in some videos and they would normally have to rebuild that part of the outer wall - that’s just the exterior brickwork and won’t affect the interior of the house.

[@paulgould7420]

Plenty of defects...

[@mabamabam]

When I do reports I will number every single instance I find. It prevents a lot of back and forth. For example; Issue 47, bed 1 damage to paint work - 47.1 bed 1 west wall - 47.2 bed 1 west wall skirting - 47.3 bed 1 door jamb That way the builder doesnt come back and say "you never told me" because I can immediately say item 47.3 page 15 of report dated xx/xx/xx. But it still keeps the report readable and doesnt get lost in 27 thousand tiny problems. So the PM can read the heading and see 6 issues with paint work, then the painter can read the detail and see 27 instances that need fixing.

[@alingabrielafloarei3499]

Great video. My new build will be ready in one month and I will book your services, I have been following you for a while and your work is amazing. One suggestion on the video, I think you mention to many times on how you don’t keep counting the same issues and always make a note “as above”.

[@newhomequalitycontrol]

Thanks for watching guys!! Any suggestions for future videos like this I'd love to hear them! Anything you'd like me to explain better? Don't forget to like the video guys!

[@kaledmasterme]

Hi, love your videos! Is there a way of communicating to us what happens post-report, how well these issues may (or may not!) have been fixed etc?

[@newhomequalitycontrol]

Yes definitely can do that!

[@user-zc9xl4ne3u]

That was quite a worrying report. I knew things were bad on some sites but it would appear that the final finish is where most of the snags are. However even poorly done paintwork can hide a multitude of sins. I guess a full report to that standard would cost what around £1,000? Or do you work on % on sale price. Brilliant report nice job.

[@mslcreative]

The video and your report of the snagging issues are very thorough and I am surprised that house builders leave some houses in such a state. Well done and thanks for sharing. I really like some of the humour you add to your investigations like a wall being a GoPro out of Plumb

[@rollwithit2012]

I’ve booked a visit from you guys on my new home. I did I snag list for my daughters and after listening to your comments I probably went overboard on the paint issues but I did get them to rebuild a gable end wall and replace the garden wall thanks to the NHBC guidelines 😃 They did try to fob us off and it’s taken 20 months

[@guybaxter8023]

Really useful video. It would be good to see more NHBC references on the report to give the developer less wriggle room. Currently waiting for my new place to be built, how can we book you to get the survey and report within the 7 day window for cosmetic damage - what lead time do you need? Thanks.

[@mrlover4310]

Most of these issues are absolute shocking I don't know how they can be allowed to sell a house like this they should compensate the owner by new laws that should be introduced.

[@laceandwhisky]

Awesome 😎 learning so much with these videos on what to look for, so is my son who is a surveyor for house sales. 😊

[@MrNiceGuy5000T]

I am doing an degree apprentice in building surveying, so find these really useful and interesting

[@hablosinglais-ld1dx]

im building a garden shed right now and judging by your videos im doing extremely well, im fussing over 2mm here and there, joinery is easy its just knocking bits of stick together

[@David-bl1bt]

A very informative and interesting overview of your report process. Do you inspect the roof externally with a drone? Do you check that toilets flush properly and drainage clears adequately? Do you inspect the roofspace and correct depth and correct insulation installation. Do you cover the north west around the southport area? What is your lead time? I'm scheduled to complete on my new build around the first week in October.

[@romek629]

Nice vid. What App or software are you using? Mine doesn't allow me to add items without an issue number. Or alter the issue order. Thanks

[@AidensMouldRemoval]

When will you be doing more report videos? they are very helpful

[@GazGaryGazza]

Do you ever go back to properties once the work has been carried out? I'd not have much faith in the builder who built the house being capable of carrying out the work correctly a second time

[@easybreeze1]

Indeed, with our property most repairs only made it worse.

[@ReneSchickbauer]

Are you called in to re-inspect a property after the developer has worked on the issues?

[@frossato]

If you received a brand new property in this condition, how can trust that the repairs are going to have quality?

[@kevindykes1399]

Great video

[@mandowarrior123]

The pipework to the soil stack- should be a 1 in 40 drop at most. Very confused what happened there to necessitate that mess. Worth seeing if all the other properties have that.

[@Chelskie-darts]

That’s bad having that many snags in a brand new house ready to hand over 😬 some seriously lazy tradesmen about nowadays , no pride or love for their work anymore , just about the cash and early finishes (not all tradesmen tho) some still really do take pride in their work , I was taught to work in every house asif it was my own

[@newhomequalitycontrol]

Yes definitely! Did you enjoy the video?

[@Chelskie-darts]

@@newhomequalitycontrol : spot on mate , really admire and respect your work pal 👍🏼

[@newhomequalitycontrol]

@@Chelskie-darts thank you very much! Makes my day

[@Emi1ia.1]

Hi we have a house finishing in October and I was looking at your home snagging survey and what it covers. Does it cover insulation of the house and drone footage of the roof? Thanks

[@staciesims9339]

This is absolutely disgusting. If this was a car, would you accept this from the manufacturer? NO!!!! ABSOLUTELY SHOCKING Workmanship

[@staciesims9339]

I would accept the the door needing trimming as they don't know how thick your carpets will be, but anything else is definitely not acceptable

[@stuartcraigon2003]

Gas bonding is always required as is bonding to internal coper pipes. A lot of plumbers will refute that on the basis that the supply is MDPE but its exactly that that requires the bonding. If there is a lightning strike to the property and there is any pipework in the loft space that strike can then travel through the entire plumbing system with no where to go. Bonding gives it a line to earth to safely pass. In older houses in Scotland it used to be common for open vented hot water cylinders to vent above the roof in a walking stick curve. Such a vent is a prime lightning strike target and one of the main reasons why all copper pipes should be bonded.

[@frossato]

Issue 54 - did the paint the screws?

[@kevindykes1399]

What qualifications did you have to complete to carry out the work you do. Think I remember from your other videos that you were a carpenter by trade.

[@micheallastname5772]

It's great that you can make a living from pointing out stuff that is so obvious, yet the "not that poorly paid" workforce who build these identical boxes cannot be bothered to adhere to the standards they sign up to. End of the day, the developer only pay's the workers, the workers should be keeping the standards up, site managers and work teams have the duty to be proud of their work. I'd love to see some tips and pointers on how to become a snagging inspector, looks more fun than my current job :)

[@terranceparsons5185]

Summary of report "Absolutely Shockin and Rrrrrriddickalas!, knock it down and start again".

[@SamM-oh2cx]

Brilliant as always! Id be gutted if I just bought that house and it was in that state!! What would worry me is if what you can see is that bad, just how bad is the parts you cant see!! If I ever buy a house, before I set foot over the door, I know who I will be calling, NHQC!!

[@newhomequalitycontrol]

Thank You! And ideas for the next we do this?

[@SamM-oh2cx]

@@newhomequalitycontrol When you go onto sites to perform an inspection, do you carry leaflets with you? You could pop one in the doors of homes that look like folk have moved in saying their neighbour has just used your service etc! be a good way to drum up business! Imagine if a neighbour knocked on the door of someone who used you and asked how it went, id me straight on the phone to you!

[@David-bl1bt]

The builder will not permit access to the property for snagging until you have completed and they have your money

[@benjaminthomas1267]

Do you give two reports, one for the development and one for myself. Do you come back after the developer has rectified the problems. How long would you be on an average 5 bed detached house. Could you give me a rough costing for this service. ?

[@guseletov]

Good explanation, excellent work (from your side). Around mediocre from a developer, and in some cases - really bad - while sitting plates are missing ? Why paint in such a state? What they have no proud in their work?

[@newhomequalitycontrol]

Thank you Mate! It looks like maybe the client already complained and the started the Patching repairs

[@mmartin4978]

Would love to see re snagging video after they have re done the work

[@sergiofernandez3725]

issue 104 out of wind. That is a new term to me. I would call that out of kilter. Really enjoyed the video Orlando. No mention of the electrics on the report as a general thing is that for a specific reason? Look forward to the next one.

[@newhomequalitycontrol]

We can only socket test and see what's on show, so there's usually not many issues we can see with electrics

[@sergiofernandez3725]

@@newhomequalitycontrol Worth taking pictures of the consumer units. I have seen some on new builds with massive gaps that you could put two finger into. Obviously don't stick your finger in a hole where there could be electricity, that would be dangerous.

[@terranceparsons5185]

Joist hangers missing! Who was the builder? Mr. O'Reilly from Fawlty Towers?

[@RedAnalog]

What is the reason that the driveway was snag #22 and not #1, it's the first thing I would have noticed

[@stephanielefebvre4306]

Good 👍 videos

[@McRich.]

What kind of qualifications do you need for this job?

[@NiallEveritt]

Hey mate, I’d love to see a video where you discuss why you think this quality is so common and has no end in sight. Is it because these roles are sub sub sub sub sub contracted out and there’s basically no money left for the last person so they just get the apprentice to slap it in?? I just want to understand how we got here 🙏

[@craftycaveman]

I love snagging and calling out poor work. What if any qualifications do you have or need for what you do? I know a good site for you to drop your card into also. I'd love to see you video it. Worse than anything I've seen so far on here!

[@ianhoward4246]

TBH im surprised this is only 1/2 an hour long😂😂😂

[@deathpyre42]

Was that fridge used or something? An appliance should just be something you purchase from a shop and plug in, so it's weird that a part is missing.

[@newhomequalitycontrol]

The seal is installed afterwards

[@deathpyre42]

@@newhomequalitycontrol oh that explains it, thanks. I'm used to people buying their own fridges.

[@patrickmcgrath2570]

Absolute madness! This would be bad enough if this was a list of snags you found on an entire new build estate but for it to all be on a single house is crazy.

[@HeroFinn]

Are they legally required to actually do these repairs? You said that you wanted to make a report that they wouldn't just throw away into the garbage, so I was just wondering.

[@mcfrosty8739]

There's a set amount of time where they have to make any repairs, not sure how long. Else home builders would just get away with anything they wanted

[@terranceparsons5185]

Issue 8. "Front garden" in the loosest posdible sense of the term!

[@LifeofJoeJordan]

I think developers should employ you guys to do report before handover and fix the issues before handover. It’s crazy that you then have to pay for this after for the developer to fix things 😂

[@David-bl1bt]

They won't want to pay and they hope that most new homeowners just won't bother and they will get away with it.

[@stephenroot1013]

Employee a Chartered Surveyor to undertake a pre-inspection survey as part of the purchase..,I cannot understand when buying a property buyers skimp on a survey report - in the belief that it's a new build and should be okay!! These videos show otherwise.

[@duncan512]

I know people have bad days at work but how are these things missed?

[@sectokia1909]

Seems like all minor finish issues, I wonder what the build was actually like o_O

[@ianhoward4246]

How do I become a snagger..... I'll never have any work worries......END OF CHAT 😂😂😂😂😂 please point me in the right direction 🙏🙏🙏

[@jons6125]

Problem i see with a lot of these “snags” is they can’t actually ever be truly fixed because that would mean starting again with the house

[@fergus..]

So what happens when you give the clients this report, they pay you for your time and effort. then take it to the builder and he's ment to fix everything? Or can they get money back from the developers instead? Forgive my ignorance lol

[@paulrounding5260]

They must have left this house as an apprentice build, shocking, if it had been my house I had put a deposit on I would have refused it, the brickwork was dreadful.

[@jons6125]

I hope the guys they pay to fix this stuff get 10x the pay and aren’t the same people!

[@LawrenceTimme]

Why do people buy these dumps called new houses?

[@American_Savage]

It seems like the only difference is you are titling it "As above" rather than "Issue ..." You're still including the same number of examples, you are just titling them different things to fluff it up for the contractor lol

[@JS-pondering_reality]

Hi Orlando, I wouldn't hold your breath on notifications. I have unsubscribed and resubscribed twice, and I am still not being told your videos have dropped. Considering the cost of new build properties, you need to make public a record of the good, the bad and the just plain ridiculus, in the same way Top Gear did with their lap time "board"

[@newhomequalitycontrol]

Yeah notifications on youtube are weird

[@dantae666]

This makes no sense ive just bought a new house. why do i care if i piss off the developer with a very long and detailed snagging report. I want it fixed or they are going to court. here is £300,000 ill just over look the minor paint work problems. will i feck

[@Captain_Shorts.]

This is beyond a joke. would issues can you not see? foundational and with the brickwork. I cant see new build value holding. Probably fall apart in 50 years

[@user-dv7hq2rh4g]

I'm glad the Prime bottles of that horrible scammer Logan Paul are gone.

[@jons6125]

“Professional repair” this may be the jargon but feels like a bit of a cop out phrase to me would be nice to have you elaborate

[@legobuilder3578]

Some very petty stuff you call snags just for content bet you don't get many new sites