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We got about 12 Furby's from 1998 out of storage. They were brand new in the box and were going to give them to some kids. However, when we put batteries in them they were not working. They showed no signs of life. There is a little motor that seizes up and needs a kick start to start working again. You must work up the Furby's fur and then remove the side screws and the face screw. You can open it up just enough to spin the motor until it fires up. Do this with battiers in the Furby. Keep spinning it until it starts. This has worked to get them in working order. Sometimes you will need to press the rest buttom on the bottom after you get it working.