10 Gamestop MISTAKES They Want You To Forget

North American video game retailer GameStop has had its fair share of problems through out the years. Here are some big mistakes that drive some gaming consumers crazy.
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Sources:
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kotaku.com/we-are-all-scared-...
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kotaku.com/sources-gamestop-c...
#7
gamestop/status/1...
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consumerist.com/2006/11/14/ga...
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www.pushsquare.com/news/2020/...
#6
www.globenewswire.com/news-re...
#5
www.techtimes.com/articles/19...
#4.
www.bizjournals.com/newyork/n...
#2.
www.gamesindustry.biz/article...

[@donlesley1873]

When I was young I had a ps2 and hundreds of games for it. Family rented out space at a flea market and I was gonna sell my games. Went to gamestop to write down prices they were selling the games I had for used (didn’t have internet access). I was like 12. Manager asks what I’m doing, I explain to him how I am going to sell my games for half of what they would and still triple my resale value based on their trade in values. The manger kicked me out of the store and banned me from coming back. The store closed a few months later.

[@drami518]

Why would they do that?

[@donlesley1873]

@@drami518 cause the way I figure it was they weren’t doing great business to begin with and it irritated the manager to think that some kid was getting more business at a flea market than their store was.

[@thehockeyguy101]

Dang

[@MrQuawnday]

@don dam how many games you had to shut down a gamestop? Lol

[@donlesley1873]

@@MrQuawnday I actually had hundreds

[@K0bIMuscles]

We don't have that in-stock but we can order it and ship it to your house....

[@youuruyyeiyueyey5154]

Everytime

[@juliandb4699]

That's so they get the money counting as income from there store instead of online. English is not my first language nor do I have a gamestop here, but that's how it works for most stores here.

[@comicbookprodigy995]

Or we can ship it to our store and you can drive back up here.

[@DV-ou1yu]

@@juliandb4699 aaaaaaahhhhh Thanks for the clarification

[@Elcrisso1]

I work for a British retailer and we offer a similar service for items that we don’t currently have in-stock physically but can order in from the warehouse. Would you prefer to drive back to the store and pay for it or sort out payment here-and-now and save on fuel and time driving back to the store tomorrow? It’s such a convenient service I don’t see how that’s a bad thing

[@joelikespie3147]

Gamestop: Slowly going out of business. Gameranx: Let's speed this up a bit.

[@44report22]

Not really Microsoft just teamed up with GameStop for the future of gaming

[@joelikespie3147]

@@44report22 Really? I hadn't heard that. I'm honestly surprised since in person game stores will likely become obsolete fairly soon with everything moving to digital or online purchases.

[@MarkMcDaniel]

@@44report22 -- That does not make sense since the games industry has been trying to push digital gaming over disc distribution.

[@angeloireland576]

I see physical store evolving but not going away. I feel like gamestop does not want to evolve and change with the times. We need something to step up this December 1st and make gamestop work for it no more monopoly

[@bob513993]

Someone get Monto, I sense a wild Just a lil bit

[@mantistobogganmd5231]

It’s March 2005, I’m on my way home in the car as a 15 year old holding my brand new copy of Splinter Cell Chaos Theory still wrapped in plastic. I can still remember the way the light reflected off of the wet pavement as the rain continued to fall. I tear open the plastic with such joy and fervor, I open the case and my soul broke into a hundred pieces as I see no discs inside. “But how can this be?” I say as I turn to my dad in the drivers seat. I stare at the case in disbelief that my new precious game case could be empty even though it had been sealed just as the ancient Pharaohs of old sealed themselves in their tombs. A tear rolled down my cheek at that moment just as it does now as I type this. When the thought passes through my mind all these years later I still get shivers that run up my spine, I’ll never be free of that terrible night

[@grandduelslover3055]

I am sorry for you.😢😥

[@kysmf4985]

This guy always got an A plus in English

[@ldope3904]

Mannnnnnnn this was me on Christmas with Smackdown vs Raw 2007... was so excited to finally play my new game I just received with my cousins, I start my PS2 , then open my case to a huge disappointment... and when we went back they made us pay for another copy...

[@michelleestrada8716]

Bro I felt like I just read A fuckin Book cause of your Comment geez

[@AKFaded]

😂😂😂😂

[@sawyerstewart8131]

There's always a hair salon next to a GameStop.

[@Eraser_Cap]

All my gamestops are next to Payless shoes

[@austinlewis182]

And panda express. Damn near always lol

[@thelizardking3882]

Yup seen one next to a Payless and another next to A haircut place and a Sally’s lol

[@mattock1233]

You ain't lying though, mines a Mongolian Grill a Sally's and payless is right in front of it

[@ryanharris6788]

I got a Sally’s, Ross and Fantastic Sams, the pay less went out of business

[@Dopamine9481]

I’m shocked GameStop is still hanging on.

[@ChuckyBeingChucky]

Reggie saving their asses

[@Chimibot89]

Actually it would be Microsoft saving them now

[@blazenfate]

Giving them money doesn't save them, firing and restarting might

[@bonkbonk6018]

@@blazenfate mhm

[@kaydenka1]

Don't they sell alot of exclusive versions of games you can only buy at GameStop? That might contribute to keeping the store running, but I'm unsure of what else could help because they're an absolute rip off to buy standard edition games from. It really puts people off buying anything besides exclusives and I personally don't buy from them for that reason. Edit: Forgot to add that the exclusive/premium editions are overpriced too!

[@AB-lb4zv]

GameStop taught us early in life how it’s very important to know your worth

[@conansredbowtie]

When I was a desperate 14 year old, I traded in like 20 games thinking I could get MGS2 and a couple used games with the money but no. It barely covered MGS2. Never traded in ever again. I'd rather keep them in the garage collecting dust.

[@spinningbackkick6021]

Ironically I bet they saw you bring all those in and decided to low ball you because you had so many. Verses bringing in 1 or 2 and probably getting more back.

[@jamesjoyce660]

@@spinningbackkick6021 nah the system picks the prices lmao gamestop employyess hate kids that bring in 20 last gen games thinking they gonna get 50 bucks

[@Viper-wc2kr]

Former GameStop employee here: Usually for #9 the reason a new game would be cheaper than a used game is because of an agreement GameStop had with the publisher to lower it (usually temporary for something like a sale) and weren’t legally allowed to undercut the new New price with their secondhand Used stock. If they were informed that the lower New price was permanent then they would quickly reduce the prices on the Used ones to stay competitive. Mostly because of people like me who didn’t care about my Circle of Life numbers and would push people to buying the New version because it’s clearly the better choice in that situation.

[@h4xe7reac75]

So the same bad practices

[@Viper-wc2kr]

@@h4xe7reac75 I mean in the black and white sense it’s a bad practice for sure, but I’d probably put that on the publishers (which we all know are bad lol) more so than GameStop in this situation (though I don’t know what sort of deal GameStop gets in return for not lowering the Used prices, if any at all). Glass half full approach is there’s some legal loophole publishers used to restrict GameStop, glass half empty is that GameStop is just straight being paid to not cut the price down.

[@h4xe7reac75]

@@bindipig1225 lets set the scene, I have paid 50 dollars for a game, i play it and sell it back after 3 weeks They say theyll only give me 12 dollars i understand that there will be a depreciation value but not that low

[@Viper-wc2kr]

@@bindipig1225 That’s absolutely correct, within a month you’ll be getting close to half the value of the game back if traded in...for credit. The cash value drops significantly and that’s where this misconception of getting $12 for a 2-4 week old game comes from. Usually (from my personal experience) most people trading a game in that quickly are looking to get something else, so they get about half of it paid for (or more in some cases). For Monke, a better way to view it is that $50 you spent is gone and used to play that game’s experience. If you’re done with it and GameStop wants to pay $25, you now have a new additional $25 separate from the original $50 paid. All that being said however, there are absolutely some cases where the credit offered is just insultingly low, and that’s because these titles are just overflowing in the secondhand market, a number of years old and didn’t age well, or both. The original Destiny is a good example here.

[@aknarxus]

@@Viper-wc2kr This doesn’t account for being able to sell the game on Ebay at almost retail price. I’ve had too many friends that worked at Game Stop, some of them are still there decades later have move up the chain. They’re very honest with friends about the amount you get back. They’ll straight up tell you to sell it on Ebay, because there’s no reason you should have to trade in 6 games for one game, and most of the games you’ve turned in are out of stock, because they’re so popular. And, the layaway -program wasn’t even mentioned here, and it’s one of Game Stop’s biggest scams. I haven’t stepped inside of a GS in 5 years, but they were still doing it at that time.

[@mrbat434]

I tried selling a game at GameStop once. Selling price was $0.12

[@mrbat434]

@@bindipig1225 yeah it was my first time trying to trade in a game at GameStop. The game wasn’t’t really popular and was at least 4 yrs old

[@mrbat434]

@@bindipig1225 just following up on your comment bud. Chill ❄️❄️❄️

[@tmacfan2132]

@@cortezjolly8571 Soon enough he wont have a job Gamestop is on its last leg.

[@gamer37xdecironblood21]

Sold them a bunch of games once. Total selling price was $0.14. I still have the receipt to prove it.

[@wero1k269]

@@bindipig1225 nah gamestop just cheap i tried to sell cold war 0 scratches, matter of fact, i barely played it, they was tryna give me $22 for my cold war xbox series x disc, like wtf 😂 payed like $70 for it hell naw

[@j.roller857]

Yeah I had a gamestop employee tell me that a game was out of stock, even though I looked it up on the app before I went in the store. So I just showed them the app and said "I want the new copy that I know you have, or I'll just go on Amazon and get it." Well I got my game that day. So that's what I do if they try to lie right to my face.

[@ringo9324]

king shit.

[@deanvance4167]

The game was probably being held for someone who had the smarts to call ahead. They probably had to deal with you, THEN another person whose game they sold to you.

[@j.roller857]

@@deanvance4167 actually they had more than a few copies if I remember correctly this was a few years ago and it wasn't a game that sold much, I think, because it was an indie game, so no it wasn't on reserve or anything. They just didn't want to deal with putting them out. So perhaps don't jump to conclusions and assume things that aren't the reason. I've work in retail for nine years, so I know very well people will just lie to your face because they don't want to put something out or just do their jobs. So maybe just chill.

[@kevinreynolds5278]

Sometimes the app and website can be wrong

[@okumabear]

I've had a GameStop TRY to sell me an empty case. I always watch them at the register and make sure they put the disc in the case.

[@-Teague-]

Here's a mistake I'm still ticked about: they list used games on their website that they don't have in stock.

[@-Teague-]

@Thomas Houghton IKR??? I saw a wii game on their website (they had a used game sale) tried to purchase it, and it said it wasn't in stock. THEN WHY IS IT ON THE WEBSITE

[@thekillersandvich1150]

@Thomas Houghton why king kong

[@nemidoonam6963]

the killer sandvich ding dong >king kong

[@thekillersandvich1150]

@Thomas Houghton oh oke i kinda remember that game had it on gamecube it was kind meh not good not bad kinda in the middel

[@SpikeTheWolf]

I dont get how used games makes more money then a game?

[@JampackGaming707]

I miss having a GameCrazy in my town! 😭 It was like GameStop but it was paired with a Hollywood Video and the employees were really nice and always gave us copies of game magazines for being members ❤️😇

[@drewglue1724]

AYEEE OMG i remember going to hollywood video with my mom every weekend and sayin "see ya I'll be in game crazy."

[@Donfranchico]

Facts i loved gamecrazy

[@Chocobobob]

Hollywood video wow dude you’re an og fr

[@JampackGaming707]

@@Chocobobob 90’s baby! 💯

[@Ggamingnashville615]

@@JampackGaming707 funcoland. Where you try before you buy. 80’s baby started gaming in the 90’s

[@StarlightSoda]

I never really liked GameStop at all, always found it scummy/predatory growing up. Last time I was in a GameStop was when the ps4 slim trade up deal was a thing, and before then was a handful of times. I remember trading in my original ps4, it was in good condition and the controller too, however a small portion of the bar code in the back of the controller was unreadable, but the numbers still were, yet the guy told me he can't take the controller and instead takes away the new controller from the ps4 slim box, so I wound up with a new slim with no new controller. Pretty sure he was the manager also, and then he tried to sell me a controller to go with my slim. Which only mad me more mad, didn't buy it. That original controller lasted me til the beginning of this year, got a new one from BestBuy. GameStop will always be a place I steer people away from, and warn about, it's well within reason.

[@lilyardy1960]

Last time i was there was to buy gta 5 but i didnt have enough money so i bought naruto

[@jmdiaddigo]

God you’re my favorite falcon. The amount of passive aggressive hatred you are putting out toward GameStop is truly beautiful.

[@utrocks97]

My little brother worked for GameStop for about a year and the things he told me that they do are insane. His managers made him work every holiday (he’s part time and a full time college student) and the part about pushing sales is absolutely true. They made them push for V-bucks, subscription services, and pretty much any sort of rewards program or credit card they had. He had mental breakdowns working there to the point he left without notice.

[@deanvance4167]

They didn't make them push V-bucks. The don't make a profit off digital content.

[@WorldOfWrestlingg]

I can say I've never had any negative experiences with Gamestop the staff at my local store are always super friendly and never pushy or annoying I will always have a place in my heart for my local store

[@iKrazyyi]

Same. I have 2 within a 30 mile radius and they're both so amazing. The workers there are super nice and aren't pushy. They helped me out so many times. I know it's not the same everywhere though

[@lonestoner8297]

Do you live in a smallish town? I'm in SoCal and they are all like this video says lol

[@mintbetter]

Same

[@eddieevangelista6014]

Same here

[@robertt9342]

I have never had an issue at EBGames (Canadian GameStop) or even the nearby GameStops that were around, in the last couple decades. I am sure that in the States it can vary and be pretty bad.

[@grinnerjack8586]

“Some people won’t get there’s until 2021” Yeah hello I’m here now where is mine

[@JonatasAdoM]

All I want is for my PS2 to work. Even the coil in the analog seem to have gone flat.

[@Matt-sf4hi]

Lmao, I work at GameStop. The thumbnail for this video isn’t always true. Sometimes employees forget to replace the price stickers when we do price changes. The prices on the stickers are not always accurate. If you bring the game to the register and ask an associate for the price, there is a good chance that the sticker price doesn’t match the actual price. We never charge more for pre owned games over new.

[@lordretro71]

I work at Gamestop too, and just today GTA V new is $20 and pre-owned is $25. HOWEVER, I'm sure next week it will go back up to $60, or $40, or something else and that pre-owned will stay $25. I personally love when people try to AHA! and act like they are exposing some big mistake and we're just like "Yup, that game is on sale this week."

[@spliffyrodgers4266]

6:40 clerk: please sir just accept the card gamestop wont let my family go free if I dont sign up another 5 people

[@jacobberry3598]

Lol

[@jmdiaddigo]

Had a good laugh from this comment. Thank you.

[@RisXchTaisu]

As a former GameStop employee a lot of these are true However the “lying about not having new games” never happened at my store while I was there and even tho we were encouraged to sell preowned, it never hurt me and I left of my own accord after 4 years

[@TavellPryor]

It happened at mine. This guy was a collecter of random things and would tell customers that we were out of the last collectible pop or game or shirt.....(that he wasn’t even a die hard fan of) just so he could have it over the customers.

[@wysp272]

RisXch Taisu did you get discounts if so how much and what do you thing about the terrible amount you get from used stuff and them selling it back to someone for like quadruple

[@YetiCoolBrother]

@@wysp272 Worked at a GS myself for about a year, you don’t get discounts but if the store has multiple used copies of a game you can take one home and play it for free. Probably, no, definitely the best part of the job.

[@wysp272]

Young King Kush nice that’s cool

[@kaustichaze8870]

Tbh i liked being told there was a used copy available because at the end of the day, i save a lil money

[@theonelincoln]

One time I brought in a game to trade and they said they’d legitimately give me 10 cents for it, I just said I’d rather keep it then.

[@lilyardy1960]

I woudlve done the same

[@lilyardy1960]

What game was it

[@C-Jay_Underground]

What about all the mistakes I've made at GameStop that I want to forget?!

[@ianbeveridge50]

Best experience for 10; bought a game just before closing and when I got home, realised the wrong disc was in the case. Luckily it was for the game before the one I bought in the series, so I no-lifed it in one night and went back the next day to get the correct disc.

[@robertt9342]

That protocol of having empty cases on the shelf is due to significant amount of theft.

[@notthatdigusted7468]

Actually I remember in the 1990s and 2000s when most Gamestop locations were Electronics Boutique and the games were out in the store so that the customer could see the actual game they were going to buy.

[@robertt9342]

@@notthatdigusted7468 . Same. But hey changing retail environment. They aren’t the only ones that do the empty case thing either. It’s a shame that it has come to this. Electronics Boutique, hadn’t seen that name in a long long time.

[@somewhatchewy]

This is true. However it isn't hard to pull out the drawer, and pull the game from the sleeve and put it in the case. I know, I worked at Gamestop for a bit several years ago. It wasn't a great place to work. It had its perks, but corporate sucked hardcore.

[@ChibiLily18]

@@somewhatchewy Same, going on 3 years now and can confirm corporate has no damn idea what they are doing....Also it isn't hard, but when your location is understaffed due to corporate cutting hours around busy times of the year, or the week they happen to run a big sale with little prior notice...well, its easy for mistakes to happen. Usually though more often then not its the wrong game in a case, rather than just an empty case.

[@crimsonspider3-T]

I work at gamestop and yeah sometimes we get caught up and forget that the boxes are empty.😅

[@JonatasAdoM]

I'm like Falcon on this. The more someone pushes something, the less I'll want it.

[@theconnoisseur5055]

The empty box is cause they have like a drawer of disks and cases separately so when they let you purchase the game they forget to put the disk in the box.

[@theconnoisseur5055]

@@Rynn21 yeah I usually did, but sometimes people just get really excited for that new game but it's natural

[@PloKoonTheOne]

But that is for new popular games, they did it for fallen order that I got a few days after release

[@angryadam1738]

Gamestop is actually ending that though. All cases on the walls will be display cases and we can just pop out the real deal from the drawer so that doesn't happen anymore

[@lawrencetalbot8346]

They did this to me with the first dark souls game. Got home to find the disc wasn’t in there and I went back to tell them I didn’t get the disc only to get in argument with the cashier because she said I was lying. As a result, I never played Dark Souls and thus never got into the franchise.

[@ironwolf56]

Yeah I don't think I've ever been to a Gamestop where the cases are "full" on the shelf, you always bring it up and they get the sleeved disc out of one of the drawers behind the counter. So if you get an empty box it's because they forgot to put one in so watch when you go to check out and make sure they hit them all if you're picking up multiple games.

[@pxnk_n_disorderly]

I literally just walked out of a GameStop before watching this video and yes, the hassle around trying to get u to join the pro membership whatever is super real. Dude asked me like 5 different times if I wanted to join and I’m like “nah” and then like lawyer style tries to like defend the Membership like it was on trial or something. Like I buy one game every three months, I’m not 15 anymore. I don’t frequent Gamestop enough to justify paying for essentially a magazine subscription.

[@Jharth216]

magazine subscriptions are still a thing?

[@_purge9488]

@@Jharth216 people still read, yes lol

[@CheapBastard1988]

Just say: "Do you want to sell this game or don't you want to sell anything? Shut up and take my money!" I would have left the store (without the game) after asking 3 times. But man how sad must his life be to make a living this way? Prostitution would even be more honorable and honest.

[@pxnk_n_disorderly]

@@CheapBastard1988 alright, I know it’s a annoying but what we’re not gonna do is shit on the man PERSONALLY for just doing what the company tells him to do. A job is a job is a job and in a down economy, hey, at least he’s got work. Sure it’s annoying, like intensely annoying, but it’s the same mechanic as “would you like fries w that/ would u like to make that a large”. It’s upselling. It’s not a concept exclusive to GameStop, however their employees are the more....fervent practitioners of it.

[@pxnk_n_disorderly]

Also I don’t mean “I walked out” the GameStop like “I was so annoyed I left”. No I got my copy of Witcher 3 for Switch. Upselling may be annoying but it’s not enough to turn me away from buying the game that I want. That’d be like saying “I don’t want to go to McDonalds cuz they keep asking if I want my nuggets to be a meal”

[@DellDotCom]

as a former gamestop employee, we did do that for security reasons. keeping them empty while on the floor lowered the amount of theft. it was not a well-controlled process though. if the employee forgets to pull your game from the drawer, youre screwed. sometimes employees would even pull the wrong game from the drawers.

[@jrisbak]

To be honest most of us had GameInformer magazine through Gamestop rewards

[@iamlegend7569]

Gamestop Corporate tends to act like a "AAA Developer" and that sucks for the employees at your home store who you have grown into a solid friendship with 🥺😢

[@Dynomar]

My boss works around my depression. No other boss has ever been so willing to work with me around my healing. I wish we worked somewhere else

[@iamlegend7569]

@@Dynomar Wish you the best homie 💪🏽👍🏽 Keep your head up and be safe out there ❤️

[@metroidfan5936]

*has old games worth $140* GameStop: we’ll take those for $9

[@divinest]

And they sell it back for $90

[@metroidfan5936]

I kinda meant a bunch of used games tho like selling some old used games you don’t play for like $40 but they’re like “$5 is the best we can do.Scratch that,how about $3?” ):

[@dimwitteddingo]

Their not worth 140$ their worth 2$ at most

[@isadayiiii7815]

@@CameronZimos you must be one of those people that think they know everyone and everything with something they comment

[@openmythirdeye]

Woah, how did you convince them to pay so much 😂

[@Mandalorians4ever]

There was a short period (a few weeks) several years ago where one of their used game purchase price was lower than the game could be purchased new. I bought around 15 copies of that game and sold them back as used for a few dollars profit per game (learned that the wrapping must be removed to sell the game to them). Also for years I have been abusing their 7 day return policy for used games to play games for free.

[@User-VerseS]

This is similar to number 10. I tried buying a brand new Uncharted 2: Game of the Year edition. This version came with all DLC, but instead of being included on the game disc, it came in the form of a card with a code on it. The 1st time I bought it at GameStop, you could tell that it wasn't new. It was saran wrapped with a piece of tape holding the back. I questioned this with the employee and he told me that all the contents should be there. He also said that I can open it right there, but after I buy it of course. Not a problem. The instruction manual and the DLC code was missing. Big problem. So I demanded a full refund, which thankfully I got. That was the stores only copy so he directed me to another GameStop that had it in stock. I went over to the 2nd GameStop and asked if they had it. They did. However, what the employee brought out was a shoestring type of disgrace. There was no disc case. The game disc was in a sleeve with the manual and DLC code held together with a fucking rubber band. I don't know what happened to the case but they were trying to sell it to me in that state as BRAND NEW. Who the hell would do something that shady? I asked the girl at the counter if she was serious. Her response was a slow, "Yes," a quick look at the other employee, and both of them staring at me like I was the crazy one. Needless to say I left empty handed. Later, that day I bought it a Walmart and didn't shop at GameStop for a while

[@cako7139]

0:15 Number 10 | Selling Empty Cases 1:22 Number 9 | Used Game more expensive than New 2:42 Number 8 | Not employee friendly 4:39 Number 7 | Oversold Pre-Orders 5:51 Number 6 | Rewards Program 7:02 Number 5 | Outside of the Circle of Life Stuff 8:21 Number 4 | Almost sold but it fail through 9:27 Number 3 | Gamestop was like: We are an essential Business (Pandemic) 10:14 Number 2 | Gamestop backs Online Pass 11:00 Number 1 | Low trade in Prices Not nativ english but i tried since there are no time stamps :)

[@crapi7322]

Hero

[@ghoster926]

*Everyone liked that*

[@cmdraftbrn]

the hero we dont deserve.

[@Ugotnobalz]

I remember when i purchased mario tennis aces new from gamestop, went home and played for a day and was bored, obviously they didnt let me return for full value so they said i had to trade it in and they wanted to give me 17.50 for it. I picked a pre owned from the shelf and they were selling it for 54.99

[@richardhernandez1600]

Why didn't you just sell it on Ebay for 30 bucks?

[@Ugotnobalz]

@@richardhernandez1600 oh i definitely did, sold to a friend who wanted it for $40 was content with that price lol

[@axemansjazz6670]

I worked at GameStop for a very short time as an in between jobs kind of thing to get me through Christmas (I was a "Holiday Hire"). This was back in 2012, so I don't know if the policies are still the same, but they had this thing where they wanted employees to "educate" themselves about the newest games coming out, so they would literally allow you to rip open a brand new game, take it home and play it for about a week or so, then you'd bring it back and GameStop would still slap a "New" price tag on it and sell it. So, if you've ever bought a "new" game at GameStop without the shrink wrap, this is why. Obviously from an employee standpoint it was awesome, but I don't even see how that's legal. The game has been opened and USED at that point; it's no longer new. That and the discount we got were the only two things that made that job worth it. (Also, I never tried to sell anyone anything. I mainly stocked shelves lol).

[@ghostedgamer9256]

“Would you like to join our power up program” my responds “🤚”these are not the droids you are looking for”

[@bigtiredpotato]

The cases Gamestop put out on the shelves are always empty to avoid theft. But unfortunately, if you're buying a game on a busy day, they'll just sell the case without putting the game in on accident. I worked at Gamestop for 2 years. It's usually an accident.

[@bigtiredpotato]

@madhukar Simple. They remove the thin plastic packaging around the case, take the disc out, put the disc in a little folder, put the folder in a drawer, then slap the case on the display wall.

[@bigtiredpotato]

@madhukar Did you just not read my entire reply? I literally answered that question in my reply.

[@longboardingturtle]

So what does GameStop do if they came back saying there was no disc in the case? This actually happened to me but from a Walmart, and they just gave me a new one. I had my receipt and as soon as I got home I opened it with no disc and was like: "Well, I'm going back to Walmart now."

[@bigtiredpotato]

@@longboardingturtle Basically they check their inventory where they keep the discs in sleeves and if there's an extra one, they just hand you the disc.

[@IffyJottere]

I have a complicated set of feelings for GameStop. I have frequented several locations several times in my gaming life, and had good casual acquaintanceships with the staff at each one. For one, video games and tabletop games are my favorite hobbies, and there's a lot of overlap for the two audiences, so it was, of course, natural I'd try to strike up conversations with people involved in distributing the elements of those hobbies. Some were more "company loyal" than others, yes, some did carry out the company's policies to a point. Most of the ones I met ( in New Haven County, CT), however, did lip service to the policies and we would make offhand jokes about corporate structure. I was a cashier, myself, at the time, so I knew the deal when it came to retail pressure. We didn't share information that was private in our respective companies, more a subtle nudge-wink to how dehumanizing our jobs were, commiseration, etc. I never hated game store employees. Not unless they were genuinely clueless or malicious, which was hardly ever the case. I hope there are still brick-and-mortat retailers of games, with better and more sustanable practices, in the near future. If not GameStop, then someone. I, for one, don't want the act of buying games in person to die forever.

[@HansenLaMoose]

you’re the fat dude that lingers around and annoys the store clerks you mean?

[@colt6065]

@@HansenLaMoose Boo

[@chisaten]

It is such a treat to find someone else who had good experiences with GameStop. Our closest GameSrop was very family friendly and social. If I was there on my own I would chat with the manager and employees about their gaming experiences and find some things to laugh at. One time I heard about them stopping a woman from buying her 9-year-old son a T-rated game. One of the best things was when my Ps2 died, I went in to get that famous backwards compatible PS3. However, the store manager advised me to get a new PS2 and a new PS3. That was only $50 more than the used PS3, and then I would have a one-year warranty on both without paying extra.

[@GRIMM2197]

@@HansenLaMoose lmfao bruh

[@GRIMM2197]

@@chisaten sound like narcs to me bruh

[@muttbone01]

First (an last) time I was in a Gamestop was for the pre-order of Battlefield 3. I wanted the "preorder party" experience an meet like-minded fans. It was an hour an a half of a 32" tv playing a demo of BF3, less than 20 people, an the "party experience" was hours-old cheap pizza an store-brand cola. I DID meet a couple people that I play online with to this day, but other than that....

[@jacobbaker141]

OMG, that bit with the rewards signup and the comic book guy was SPOT ON!

[@wedgoku]

I remember when I was younger I tried to sell my Nintendo 64 games that I paid $65-70USD new & Gamestop was only offering me $2-5USD for each game, I felt Gamestop were taking advantage of me as a child!

[@verybigboy9]

They did the same to me

[@DerickMasai]

A company that doesn't innovate deserves to die. A younger and more competitive startup will take it's place. Don't know why people feel emotional about this. They REFUSED to innovate and adapt 🤷‍♂️

[@demonheart13]

I don't know why another gaming store hasn't taken there place yet. I blame Target / Walmart / Bestbuy that no one else is trying to take up the mantle that GameStop is sullying. (I mean I was sad enough when they murdered Think Geek)

[@YetiCoolBrother]

@@demonheart13 Because Amazon, Steam, PS Store, and GamePass are a thing.

[@demonheart13]

@@YetiCoolBrother sorry, I prefer physical games. I don't have time or resources to put into aquiring the several TBs my games would take up no the patience to wait for those kinds of load times. I'm not sure why you only mentioned digital merch when I was asking about physical locations, but maybe you don't live in places with lots of physical stores. Idk, I don't know your life.

[@robertt9342]

@Derick Masai . I agree, and even if you disregard their customer service failings, GS has failed to adapt to a changing market so it's on them if they fail. The only downside is the job losses, but hopefully some boutique gaming stores will take their place to at least a small degree.

[@YetiCoolBrother]

@@demonheart13 Amazon ships physical games bro. I do know the struggle of not having fast enough internet to reliably DL games and updates and shit tho, I’m always grateful I generally don’t have that problem anymore. Storage isn’t an issue because the cloud is a thing and I don’t need to have literally all my games downloaded at the same time, which I guess goes back to having relatively fast internet. For example, it only took me like 2.5-3 hours to redownload Destiny 2 a couple months ago and that game is 100+ GB currently.

[@PugLoveProductions]

Some of those physical rewards they use to have though, it definitely helped the rewards system out. Even if some were like those high ticket arcade prizes you know your not gonna get lol. I did manage to snag the rewards exclusive Elite Officer figure though, a nice momento of once being a member

[@mrsshelbycobraa]

I miss those physical rewards! I got so many cool things from it.

[@BrendenPragasam]

We were told to do the same things in Fry's electronics... Classic

[@darkwolf780]

I remember when Borderlands 2 was releasing and I pre-ordered it one of the employees upped my version to the LootCrate edition without telling me so I had to spend $200 on it when I was almost done preordering the Standard edition. I of course didn't get it through them I waited till the GOTY edition came out but still pissed me off bad. Also a while back (i wanna say 2016) I went to gamestop and bought Saints Row 1 & 2 and got home to play them SR1 worked fine but SR2 was unplayable, so the next day I went in and told them they claimed that they couldn't do anything about that, which having a friend whose parent was a Manager at one help me at the time know it was Bullcrap, So i told them that I didn't even want my money back just a new copy of the game to replace the one that THEY sold me that didn't work and the lady was by far the biggest @$$hole about it that I left the store and haven't went back since. Now hearing that they might actually be going out of business makes me so happy.

[@timecrashv5wu709]

go and copy your own comment and paste it on Gamestop review because this is youtube bro

[@brojob5102]

I remember when Injustice 2 came out I really just didn’t like it despite really loving the first one, so I went to trade it in about 2 weeks after its release and I got offered 8 bucks for it. 8.

[@jollycooperation7446]

There's a vid somewhere here on KZbin of a guy trading in a brand new game day 1 and only getting like 10 bucks. Brand new, fresh out the factory, unopened, $60 game.

[@GAMEPICKS]

Wow! That's gotta hurt, sorry..

[@ltlight3563]

That’s why GameStop pressures people to buy used games because there margins of profit are astronomical.

[@SpikeStarkey]

@@jollycooperation7446 gamestop doesn't take sealed games.

[@SpikeStarkey]

2 weeks after launch, you'd get around 30~ish dollars for a game (probably in store credit), because theree wouldn't be a big backlog of the game used yet. Typically, newly launched games are worth $54.99 used at GS and if they game sold well (which Injustice 2 did) GS would offer the most for a used copy for it so they can get their markup and sell the game used. Over-exaggeration isn't something you can get away with online.

[@TheDespicablePatriot]

I'm actually lucky to have a GameStop near me where the employees are super chill and never pushy about in-store purchases. I went in to get a cash offer for my Xbox One S 1tb and got a little over $120 for it. While the guy was making sure it worked and all that, he was literally just shooting the shit with me about my new PC Build and some new games coming out on it. Never once even pushed a single sale on me. Sometimes there are diamonds in the rough.

[@anthonypra8899]

Wow love the use of the Giant from Twin Peaks love that show the fact they came back 25 years later amazing

[@-Teague-]

Y'all really be exposing all these companies Not a criticism, I'm here for it lol

[@declanbachner1205]

No one like its at the good number ;D

[@MandalaBunnyhome]

If a gamestop employee tells you the new version is cheaper than pre-owned, THANK THEM. Pre-owned metrics are tracked for each employee so they are taking a hit on their numbers to get you a better deal.

[@soloheadhoncho9097]

Falcon couldn’t be anymore correct 😂😂

[@VR4nic]

I did not know about their “circle of life”policy! Makes sense though, in 2010 I went in to buy the game MAG. I asked for a NEW copy because the game was only like $30 but the employee said the used copy was $5 cheaper. I said I didn’t care I wanted to new copy. He asked why I didn’t want to save $5 and I told him because I’d rather have my money go to the developers than to GameStop. This made him really mad and now I know why because of that policy.

[@tig3rjax494]

I worked at GameStop years ago. The new copies being a lower price than used would come from the publisher would put their game on sale for a short time. Gamestop would not change the used pricing since the game would go back to normal pricing in a week or so.

[@onetwo6039]

I actually seen employees throw away cases and I ask if I can have them and they cheerfully said yes. Especially blue cases for wii U, they hooked them up a couple of times.

[@Crase1986]

As someone who worked at Gamestop a long time ago, it isn’t necessarily a line when they tell you they don't have any new copies of a game. Aside from major releases, the inventory for individual titles is proportional to the number of pre-orders for it. They would get stock to match the pre-orders and maybe a few extras.

[@alexbenton6306]

As someone who’s done a lot of retail cashier work I genuinely appreciate your repeatedly reinforcing that it is the COMPANY doing these things not the employees who are just fearing for their jobs

[@samuelconnolly3768]

Gameranx is amazing, have been watching since 2015 and yay gamestop empty cases are amazing

[@20kkskrt65]

My mom said I if I get 200 likes on my recent she will buy me my dream ipad🥺🥺

[@teddster8711]

@@20kkskrt65 you don’t deserve it

[@InsaneDust]

@@20kkskrt65 buy your own you spoilt brat

[@mightymochi6320]

@@20kkskrt65 go buy it yourself with your own money

[@your_men_2120]

Top 10 times GameStop Give me more than $100 “ thanks for watching”

[@HEARD201]

When I go to gamestop these days it’s like going into a car dealership.

[@ebonimom6964]

Lol ikr

[@LS77771]

When I worked at GameStop several years ago, I always tried to subvert the company's wishes and get the customer the best deal no matter how. They really did try to push us to push customers at that time which really sickened me. They also tried to get us to walk around and use a tablet to sell people stuff in their face when they're trying to look at games and I never agreed with that, and only did when the district manager came by.

[@_purge9488]

The empty cases issue sounds like a store manager problem, my GameStop opens the case every single time I make a purchase

[@jonkR96]

For new games? ALL new games should be factory sealed.

[@conornolan5745]

It was common practise for the case to not have games in them. Probably due to shoplifting. It's happened to me twice and I've never been to a GameStop

[@nope53926]

What really sucks about gamestop is that the people who make the policies aren't the once having to perform them. So you get 2 people forced to have a conversation that neither wants to so some wealthy person up the chain can make the real money.

[@amiradib1007]

Thats pretty much every business in existence. And I hate it as well.

[@acebondage9200]

You guys could always try unemployment and the homeless DLC for only 29.99$

[@EpicBongZilla]

The rewards program was dope when you got a year subscription to the game magazines. I dont even remember what they were called. But those magazines were life before KZbin and social media

[@elijahcubilo535]

Gamestop is an essential business. I'm seventeen and have three 3 little siblings I was looking after while my dad was shopping. About the only thing that could calm them down was playing video games. Gamestop was the only place I could get new games to keep my siblings busy. There was no school, no day trips we could take, TV was just reruns because new episodes couldn't be filmed, and the library was closed so their weren't any new books. Both of the Gamestop's I went to, Harrison(which has since closed) and Glenway, just had me sit in my car outside, call the store and order some games, slide my credit card or gift card under the door, then they would open the door and hang the bag with the games, receipt and my cards on the door. If you think that games are not essentially during a lock down like back then, spend a day or two with 3 bored gradeschoolers. You will change your mind very fast.

[@jeramiahporter9909]

Falcon put it best: “the more they do that. The less I want it” 😂

[@plasmight3619]

i remember trading in a couple games at gamestop and being super disappointed by the low trade in price. I ended up getting titanfall 2 (which i had never heard of prior to purchasing it) and don't regret it to this day.

[@ignacio633]

Great hilarious video yet truthful video.

[@kylebarnard1927]

Only time game stop screwed up with me was when I went to buy a new copy of COD4 and they gave me a copy of MW3( which had literally just came out) in a COD4 case. I never complained.

[@johncrafton8319]

It's easy to pick on GameStop, as they're the only one left. That said, the other guys did the same crap. Babbage's and Software Etc. both pulled the same garbage when they were around. It's simply an issue with the business model. Software DOES NOT bring profits to the retailer. As a former sales manager of a Computer City, I can attest to that. The lowest profit margins always came from the software. That's why big-box stores always did what they could to get you to buy accessories and consumables. The profit was always going to be there, whether it was a ream of printer paper or a printer cable, or a CD stand, or even a crappy little "Epson" refrigerator magnet. The software-specific retailers had to do something. They chose "game trading" to get those profits. When that wasn't helping, they went after accessories, tchotchkes, and other low-dollar/high-profit items.. Of course, the most profit came from warranties and memberships. The LAST thing they ever wanted to do was sell new software .

[@willcooper5389]

I was looking for this comment. Someone who tried to defend them, or explain it.

[@johncrafton8319]

@@willcooper5389 Of course, I'm not defending them whatsoever. There's a reason the other similar businesses no longer exist. It's a patently untenable business model. If you have to resort to predatory practices and push hard for profit over customer experience, then maybe the market doesn't need your business.

[@willcooper5389]

@@johncrafton8319 exactly. I'm gonna pretend I understood the long words🤣 (I do, dw)

[@steel8231]

I was in a gamestop when a kid scooped about 20 cases off the shelf and sprint out of the store.

[@kaydenka1]

Aren't the cases usually empty tho? He essentially ran off with nothing and will get a criminal record for being a dumbass! 😂😂😂

[@steel8231]

@@kaydenka1 they were empty, the guy at the counter was still pissed though, without the cases they have to sell the games in generic boxes and cant price them as high.

[@CheapBastard1988]

@@steel8231 So did you offer him $5?

[@Symbiote-Man]

Yooo, a former employee told a story of some dude running in and just grabbing a shit ton of cases of the shelf and sprint out of the store.

[@davidhealy1928]

when i was in college, the town had a small shop on main street that sold games from NES to current gen and they would use gamestops website to see what games were worth used and give you 75% of that instead of like 3 bucks. never went to gamestop during college.

[@jazzman670]

few years ago i brought in a near mint xbox 360 elite with 20 games, and 2 near new controllers, everything that i had, was in top tier condition. The Associate looks through all my stuff and told me because my xbox 360 has a custom grill, they cant give me as much for it. They offered me 41 dollars for the whole lot, to which I packed up everything, took it home, sold it on Facebook Market Place for 170 bucks.

[@PABLOPABLO-qg8cc]

Well most employees check the boxes before handing it to you now a days

[@MrTommySixxx]

Do they though?

[@preciousfarris7097]

@@MrTommySixxx yes

[@b.rosario972]

True. I did when I worked there.

[@roax206]

One time I had them put the same game in two different cases. Saying that they were both 3DS Monster Hunter games.

[@Symbiote-Man]

I can't understand how people have empty cases. In Germany, ever Gamestop I bought from has empty cases, but they have to put the disc into the casing, even often check the disc before that or they handed me a sealed cased.

[@angelemmanuelperezmuniz1474]

That's exactly what they did on Puerto Rico. Most times they gave the game on a case they had stored on the counter instead of the one on display. That was great because the ones on display can be a bit abused.

[@SollowP]

Even when Gamestop was popular and in its heyday, I never actually bought a game from them. Their games were ALWAYS like 10 bucks more expensive than any other seller out there. The fact that I HAD to trade in my old games in order to get a good price on a new game always bugged me.

[@lightningcat815]

The empty cases: can confirm it happens. It’s because the game cases on the floor are the actual game cases so customers can see what’s in stock, but they’re empty so games don’t get stolen. Sometimes the employee forgets to put the game back in the case. If the customer comes back it’s really easy to see when we didn’t give out the game because stock will be off and also the security tapes can be checked.

[@darrendelgado9819]

GameStop is like the cable company...now they are being replaced by digital and steaming services

[@virtualbison6928]

Me turning my xbox one to gamestop: Had it for almost a year, little dusty and the A buttons a bit jammed. Gamestop: Best I can do is $40 and nothing for the controller its busted.

[@cia6911]

bro i swear they drop the soooooo much just because it has a tiny scrach on it that you can barely see.

[@virtualbison6928]

@@cia6911 I'm just keeping my old consoles till if someone wants them. 360, xbox one halo 5 edition, and one x but doesn't work after a power outage

[@Karl_Marksman]

Who else got the image of that bald guy in the pawn shop.

[@Chocobobob]

@@virtualbison6928 you should keep your old systems... you’re gonna want them as time passes

[@virtualbison6928]

@@Chocobobob i definitely do but the xbox one x I have isn't worth anything, after a power outage earlier this year everytime I turn it on it turns on but nothing is displayed on the TVs

[@RazorSharpRust]

I’ve worked in a game store before and for a while they absolutely refused trade ins but for a good reason. Sometimes there was an abundance of copies of one game or console and there was no room to store it all, other times the value of the game was just so low (like less than £0.50) that customers were told to keep it or just give it away. That was down to the fact that the game ended up in landfill because it didn’t sell and it cost the company too much money to dispose or recycle it or just taking up store space for way too long.

[@kiraelric2685]

I remember i preored a limited edition of a game and when i went to get it they gave me the standard game had to turn around and show them my receipt that i bought the other version. Could have been just the person's first day but now i constantly check and make sure i have the right one.

[@supahmarioh8178]

When the plague is gone you all should try your local swapmeet, theres usually a dude who buys sells sometimes even trades games and consoles. You'll get cash for what you sell (at wholesale prices) and they don't ever try to make you buy membership cards.

[@ihaveraygunreviveme]

next video: “10 of your mistakes you want to forget”

[@itsashun7799]

nah I have way more than 10 he could make a top 200

[@ihaveraygunreviveme]

@@itsashun7799 fair

[@Th33anomaly]

10 exes you want to forget, bc they were mistakes. Sunshine Spotless style.

[@fl3045]

You think gameranx would mention when they had a producer** steal another youtuber's video, got called out on reddit, deleted the video and apologized?

[@N8TRU]

I'll never forget when I explicitly told an employee I didn't want the warranty and when I got home I found a charge for the warranty on my receipt... Haven't been back in years.

[@Heymrk]

When Square Enix made a tech demo on the PS3 using the intro from FF7, they took preorders for a "remake." When SE announced it was just a tech demo, GameStop didn't give back the money for the preorders-- only store credit.

[@iamlegend7569]

#10 Tends to happen when the person ringing you up is distracted, be a customer calling while they are ringing you up, a bunch of people coming in the store when you are getting rung up, and you can be discussing video game related things with the employee ringing you up and they forget to check the box. And so so many other scenarios 🤓

[@Cereal044]

GameStop worst mistake number 1 : giving $1 for a game 😂

[@bradkirchhoff3751]

Cant get $1 anymore unless u sell online and even then its not worth it bc of s&h.

[@itsashun7799]

u mean less lol

[@nitinn7982]

I could find the cure for covid and they would still only offer $3

[@samuelthompson8080]

The pro membership and there points system. Games or "good" games dont come regularly enough for me to enough warrant me buying it.

[@Krajenda]

My country doesn't have a Gamestop, but I can imagine my reaction to that. It would be something like this: "$1? Fuck you! I'm gonna sell it on the internet.

[@SorrowfulSophia]

I never had the empty box thing happen, or knew anyone who had it happen to either, but I have been asked for that membership stuff alot but I usually say "I'll do it next time I have to be somewhere urgent" and they say "okay"

[@calebmufcthompson]

I went into Game (uk videogame shop) to buy GTA V, the woman behind the counter was really upset, I remember asking her if she was okay, she scanned my copy of GTA, opened the till, gave me £100 and threw a case of funko figures on the floor, then screamed that she quit before walking out. I tried to catch up to her to see if she needed any help, and to see if she was alright, but she'd gone, I wish I'd have found out what happened for her to freak out like that. I hope she's okay now though.

[@cole9693]

I was excited and wanted to read booklet of assassin's Creed 3 on my way out and found that the disc wasn't there, thankfully I was in front of store and went back in and got the copy

[@Sicarius888]

Never had this problem myself, but I started asking store clerks to check themselves if the disc is in and not scratched or cracked after I heard from a few people they got scammed that way. When they found out at home or even outside the store and went back, store clerks refused to do anything and claimed they stole the disc or replaced with a broken one and came to get another one for free.

[@cole9693]

@@Sicarius888 this was when I was a teenager ,maybe 7 years ago? Shopped there alot and only happened once. Been shopping ever since they launched so it's not too common

[@Sicarius888]

@@cole9693 In my local stores it was quite common, but only for used games. They had empty boxes on display to prevent theft and gave you disc at the counter. If they had more than 1, they said leave it on display and gave you another box from inventory that was supposed to already have disc. But when moved boxes between inventory and display they sometimes forgot to put the disc back and not always checked the condition of trade ins. And once you left the store, any problem was your fault.

[@cole9693]

@@Sicarius888 huh, so it's gamespots fault, good thing he fixed his mistake and gave me my copy

[@Dave_Just_Dave]

The missing game happened to me once, so we called then and went back, and they fixed their mastake no questions asked

[@Top_Nepper]

Nice Try Gamestop Executive

[@TheRealFutureMillionaire]

Mistake*

[@super-kidcritic8982]

So could you buy a game with the disc inside, take it out, then go back to get a new one? Asking for a friend

[@Dave_Just_Dave]

@@TheRealFutureMillionaire thank you

[@Dave_Just_Dave]

@@super-kidcritic8982 that sounds.... illegal

[@rendorwilliams9116]

You covered a lot of points very well Falcon.

[@michaelrounsville8314]

I liked the instore dlc when I didn't have good internet, it was also really nice because I was able to give friends the dlc because the disks were reusable. As for trade in the crap cash is to push people to get in store credit because where a game might be $5 cash it's usually $15-$20 credit.

[@mikeweaver6532]

I was moving out of state while in the military and stuffed it in a bag. After the move I saw they put the wrong game in the case. I called the local Game Stop but they said I had to go to the store that sold me the game. $50 wasted! On used games...Game Stop sold new, popular used games for $2 cheaper than the brand new game! I stopped buying used games from Game Stop when I saw that. I haven't bought a used game from there in over a decade. I nearly stopped buying new games. Nearly every time I went to buy a game on release day they would look at me hesitantly because I didn't pre order it. I told them I'd go around the damn corner to Target or Wal Mart and buy it if they wanted to treat me like an insubordinate child! Now I rarely buy from Game Stop anymore.

[@xVisuaLxEffects]

The tone of this video sounds like Falcon just had a bad GameStop experience and recorded this video last night heh.

[@joeschmo8755]

They oversold my preorder for doom eternal, tried to make me go two hours away to pick up a copy, and sold my sister all empty case for rise of the tomb raider. The manager goes in the back when he sees me.

[@AngelJimenez-hy2mh]

Funny you keep showing the Gamestop in 33rd and Broadway in NY,NY. I worked there in the early 2000s.