GARDENA SILENO minimo | How to | Chapter 6

[@oll7330]

Realy sad instructions..just download and install..did it. But then asking to register, asking generate the pin and add product.. so where are those instructions and end result clicking add product ....and thats it, nothing happens

[@GardenaWorldwide]

Hello Oll Vie, we are sorry to hear that our instructional video does not cover the issues that occurred in your case. Please be aware that especially our smart products are subject to constant changes and advancements, so it is possible that the video does not show the latest changes. We take your feedback seriously and will work even harder on our videos and keeping them up to date. Have a nice day, the GARDENA team :)

[@michaelmeszaros8902]

Hello @Gardena which one is better/newer Gardena Sileno Minimo or Gardena Sileno City. Thank you.

[@MrSkandarani]

I am having difficulty to pair my SILENO Minimo with my iPhone or iPad. Please help.

[@RafaelSouza]

Is there a vide for the Gardena App for wifi robots?

[@Peywend712]

I have problems connecting it to the bluetooth with my phone? any suggestions?

[@GardenaWorldwide]

Hello, Thank you for your message. Minimum mobile device requirements are Android Version >= 5.0 or iOS Version >= 12.X and Bluetooth Low Energy 4.0 To be able to help you individually, please contact the service in your country (Norway): www.gardena.com/no/stotte/rad/kontakt/ Best regards GARDENA Service

[@buby244]

I bought it and the next day it stopped working. The right wheel is blocked and now I have to wait for the NEW product to go to service. Well done Gardena

[@hongwu210]

Hello! My sileno nimimo 600 works perfectly so with my cellphone app. We try to download the app to another second cellphone as we want others in family use the sileno nimimo 600 while I am away with my cellphone. It seems that app on second cellphone is not able to connect with sileno nimimo 600. Any can help with this?

[@nft-broker751]

How do I get my PIN reset? Your customer service have spent over an hour trying to work it out and 3 calls from me.

[@GardenaWorldwide]

Hello Matthew, we are very sorry that you had this experience. We are in high season and have some delay and ask for your patience. If you are in the UK, please contact us via the form on our website: www.gardena.com/uk/support/advice/contact/ Best regards GARDENA Service

[@OliverLukacovic-pc1nd]

They do it on purpose. I purchased a new Silenominimo, and the PIN is missing to force me to register. I don't recommend them.

[@salvatoreesposito6626]

Impossible to connect, once the robot selected with the app then it says please restart your robot... exasperating

[@GardenaWorldwide]

Hey Salvatore, We are sorry to hear that you are facing connection issues. Please reach out to our service team: [e-mail]. Our colleagues are happy to help you. Have a nice day in the garden! Your GARDENA team

[@zenaj71]

my lawn mower works great ...very happy with the gardena sileno minimo 250

[@GardenaWorldwide]

Very happy to hear 😋

[@BendeguzOcsovai]

​@@GardenaWorldwide hi i have a problem with connecting the mower to my phone because i connected it to my old device. How can i reset the mower?

[@gezavasarhelyi2560]

Hello, I bought ma Minimo yesterday, I enter the PIN code and it ask the security code. Where can I find it? Who will give me this?

[@GardenaWorldwide]

Hello Géza, You must enter the factory PIN code on the robotic lawnmower in order for it to be in binding mode at all. (up, right, down, left) Then the robotic lawnmower can first be integrated and then you can assign a PIN code yourself. Best Regards GARDENA Service

[@cafsneak]

"Just enter the distance in meters...." then it doesnt show in the app on the video and also I can not find it anywhere in the app. And my mower doesnt seem to find the secondary area connected by a narrow passage even if I have my guidewire through. Guess it needs the guidewire distance setting but as far as I can tell it doesnt exist in the app

[@GardenaWorldwide]

Please reach out to our service: [e-mail] Our colleagues are happy to help you. Best regards from the GARDENA Team.

[@momentsof.photography]

Same problem here... I can set the distance in the app, but it seems to have no effect what so ever. It just starts after 1-2m, instead of 20m. Even if I set this area to 100%

[@cafsneak]

I have monitored the mower for a while now and even though I couldn't find the distance setting in the app the mower seems to find the secondary area just fine actually. It just follows the guidewire until it reaches the end where its connected to the boundary wire and then starts mowing there just fine. I'm guessing the distance setting is only relevant if you have more than 2 areas? Also I tried reaching out to [e-mail] but they replied that they have noe centralized customer service and that I would have to contact the dealer where I bought it

[@momentsof.photography]

Today in the evening I think i found the reason for the behavior, I described. It seems, that if the robot encounters high grass on his way to the defined mowing area he will start mowing right away, before it reaches the defined distance. As I send the robot on its way a second time today, the area nearby the charging station was cut nicely, and it drove all the way to the predefined mowing area. I think it's a good logic, but nowhere in the manual it is mentioned, that the robot behaves this way under certain circumstances, therefore it is quite confusing and makes it look like the feature is not working. At the moment it seeks at least, that the problem is solved

[@paulpaul9815]

How do I restart the Gardena to reconnect on my Bluetooth? Trying this bec I kept getting a msg “unable to connect “ or something like that

[@GardenaWorldwide]

Hello Paul, Thank you for your message. With Bluetooth irrigation, remove the battery and reinsert it. On the Bluetooth robotic lawn mower, turn the device off and on again. If this does not succeed, please contact the service in your country. We would like to inform you that we do not have a central customer service department. Any kind of service will be handled by the sales organizations of the countries in which you live. As we can´t tell from your request which country you come from, please direct your request to the responsible subsidiary which you can find here on our website: www.gardena.com/int/support/find-store-or-service/ Customers in the USA: please contact our branch in Canada. Best regards GARDENA Service

[@MortenRodneGuitar]

Really easy? I just get different errors like «try again later» in the ap, and cant get the Gardena to start

[@GardenaWorldwide]

Hi Morten, thanks for message. Please contact us via our website. Here ist direct link: www.gardena.com You have the possibility to select you country and then you are able to contact the customer service of your country directly. If you have further questions don't hesitate to ask. Have a nice day. Best regards, GARDENA Service

[@matsvinn1666]

Mine doesnt move

[@GardenaWorldwide]

Hey Mat Svinn, have you tried to contact our customer service already?