GE Appliance Air Conditioner Model AHC12LYW1 Problem Issue Error Troubleshooting - Need Assistance

GE Appliance Air Conditioner Model AHC12LYW1 Problem Issue Error Troubleshooting - Need Assistance
GE 550-sq ft Window Air Conditioner (115-Volt; 12000-BTU) ENERGY STAR
Item #1151948Model #AHC12LY
Delivers 11,900 BTUs to cool small rooms up to 550 sq ft
Connected functionality to fully control your air conditioner from the convenience of a smart device
Connected peace of mind - monitor, schedule and control your air conditioner while home or away with the GE Appliances app
"At GE Appliances, we bring good things to life, by designing and building the world's best appliances. Our goal is to help people improve their lives at home by providing quality appliances that were made for real life. Whether it's enjoying the tradition of making meals from scratch or tackling a mountain of muddy jeans and soccer jerseys, GE Appliances are crafted to support any and every task in the home.
Delivers 11,900 BTUs to cool small rooms up to 550 sq ft
Connected functionality to fully control your air conditioner from the convenience of a smart device
Connected peace of mind - monitor, schedule and control your air conditioner while home or away with the GE Appliances app
Connected performance - monitor your unit's energy consumption with reports that show you how much energy you've used and help you maximize your savings
Connected convenience - turn your air conditioner on and off, check the status or change temperature settings with your favorite Bluetooth enabled voice assistants
Easy Mount window installation kit included
Easy to operate controls with a digital thermostat
Maximum cool - 4-way air direction, 3 cooling speeds and 3 fan speeds
ENERGY STAR® certified - efficiency exceeds minimum guidelines to help lower energy costs"
No Longer Sold at Lowe's (08.07.2020)
the above information was from Lowe's Website, my unit was purchased there.
Please comment below if you have had this issue or know how to go about repairing my GE Appliance... I have settled the replacement with GE and I am somewhat satisfied that it will be replaced but feel it is wasteful that I am having a hard time finding a way to replace what I believe is an electrical or computer error. die to costs of shipping, etc... they will pay retail price of a replacement unit. I am left with the old unit to recycle, donate, repair, burn, store, take to a dump.... but I want to be responsible, I don't want to be wasteful...*** (8/7/2020 description update)
appliance worked fine night before. had a power outage or surge. when power was restored, reset house breakers and ac started up but shut off seconds later and continues to repeat this process when plugs in. the surge protector did not trip on the ac, but I did reset that just in case. when operating, you can hold the power button to turn it on and off but continues to have a red light and beeps continuously. my assumption is there is a blown fuse or sensor or circuit and this should be an easy fix...
currently playing the call tag game with GE Appliance at 1800 626 2000
no one seems to be able to help, all representatives have transfered me and provided me with the same phone numbers....

[@clarkkc11]

Video on How to fix it yourself if you are having issues with GE and warranty and calling.... See here! Thanks everyone for the help! kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@FaderFlosser]

That video helped! Thanks! I was wondering if you can buy a new control board and if so why aren't people just doing that?

[@clarkkc11]

@@FaderFlosser from what I've seen, control boards do exist they just have been sold out or unavailable... Guessing because all these units have the same issue. Also, would require soldering, a skill many are not proficient in...

[@FaderFlosser]

@@clarkkc11 Thanks, I did the hack already and I'm super happy. Plus GE is sending me the certificate so I can get the rebate check after I purchase a new one from Goodwill. One last question, is it ok to leave the AC running for long periods of time since now the compressor is always on or does it not matter? Appreciate it!

[@MariaRPerez-gw4xu]

PLEASE PLEASE HELP ME. MY WINDOW UNIT TURNS ON BUT WON'T BLOW ANY AIR WHATSOEVER. I REALLY CANT AFFORD TO BUY ANOTHER UNIT AT THIS SO I'D REALLY APPRECIATE YOUR ASSISTANCE.

[@elizamiller8142]

Hello, where can I find the control panel? My air has the same problem as the video.

[@HectorPerez-mu7io]

We should start a class action sue against GE for selling us broken Down A/C we spend our hard earned money.

[@carlosalegria5310]

It's not only GE, I have a Haier and it has the exact same issue, less than 2 years old.

[@crystalgutierrez3447]

I’m so for that. It not right after we got it like a month later it broke.

[@AliciaMully]

Mines 9 months old but only used 2 months I'm so irate right now. It's definitely an electronic issue they should have recalled them instead of putting the burden on the customer of using their money to buy another air conditioner then pay them back 8 weeks later and no reimbursement for the time and effort of installing the air conditioner sealing it uninstalling it reinstalling a new one and disposing of the old one.

[@eyadfromthesky]

Agreed!

[@FaderFlosser]

I'm in

[@linkdubois5436]

*Totally impressive **Fastly.Cool** in my room. Wish I designed this myself. We can’t believe how quiet it is. It’s not as heavy as our last AC unit but it works more evenly and efficiently. Extremely happy with this purchase.*

[@marsbars7811]

Thank you so much for this video! We thought we were going to have to run out and buy a new unit. Definitely stays very cold!

[@hellnaw16]

Mine doing the same now how did you fix it

[@vibes4thepeople]

same issue here! thanks for posting - there's a lot of us with the same problem

[@clarkkc11]

Got a fix! kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@terriwilliams1669]

Mine is broken too. Won’t let me use the buttons. I can unplug and some times I can use the buttons after that. But it keep auto tuning tuning to 64 degrees. You come home and it’s freezing cold in the room. Just frustrated. The buttons and hand held remote won’t work. GE needs to fix this problem. To many people with the same problem. They need to recall this piece of junk. And quit ripping people off of hard earn money.

[@kslanning1]

Kenneth and all, thanks for coming together to help me find a work around. I'm pretty good with simple electronics, so kicking on the relays with 5 volts was easy for me. I even wired my old trailer thermostat into it so I have temperature control! Good luck everyone with these units, it's a shame we can't get replacement parts!

[@clarkkc11]

Thanks Kurtis and thanks to everyone! Community solutions! Love your addition of thermostat!

[@clarkkc11]

I didn't go as complex as you I think. Here's my fix. kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@raygarceau7782]

Kurtis How did you wire in a thermostat?

[@kslanning1]

@@raygarceau7782 I tied compressor on and fan speed high leads to one side of the thermostat. And fan speed low to the other side. So when the temperature is satisfied it will kick off the compressor and still blow at low fan.

[@raygarceau7782]

@@kslanning1 is it a 110 volt thermostat?

[@billysmolen6342]

Just got off the phone with GE about one of these units. Though it was out of warranty, they still offered to send a rebate check if I buy a new unit. Worth a shot for anyone looking to replace without doing the bypass workaround!

[@clarkkc11]

I got the rebate check and kept the old.machine too and fixed it. I run withy replacement unit and have this one for standby

[@jameswilson1251]

@@clarkkc11 how did you fix it?

[@clarkkc11]

@@jameswilson1251 kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@lmrob21]

I’m having the exact problem. I bought this 3 months ago. At least it worked through the heat wave here in New England BUT it won’t work through the next one obviously. How annoying

[@simplelifemoneymatters3901]

Amazing how this issue is affecting so many. Currently my unit is doing this same thing. Good to know GE will help but my two calls into GE resulted in long waits and no help. Attempted to place an online service order twice now but that part of site hasn't been working in two months. Lowes made a bad deal with these units.

[@clarkkc11]

Agree! 6th call you may start to have luck...

[@ashleighsutton301]

Don’t accept a service call unless the man brings a circuit board cause that’s the problem with these ac. There’s too much condensation inside. And circuit boards are on back order here in NC

[@Huston31]

Same exact thing with my ge unit. I called ge and they won't help because I didn't punch in a correct phone number smh

[@ericmietz4861]

Just performed your repair/bypass and she is running like a champ again. My wife and I thank you. Unfortunate that it had to come to this being not even a year old. But I'd rather make use of it than go through returning it and dealing with warranty etc.. it blows cold and works now I'll probably hook a timer switch to it for night and day use. Thanks again man

[@ericmietz4861]

Still running good.

[@FaderFlosser]

Who has the fix? What repair bypass?

[@ericmietz4861]

@@FaderFlosser see the channel users comments. Follow step by step. Easy. 20 mins. Unless there is something else going on with your unit. Ours is still running good as I type. Had it on for 5 hours last night no problems.

[@ericmietz4861]

@@FaderFlosser Patrick smiths pinned comment.

[@FaderFlosser]

@@ericmietz4861 Found it, thank you!

[@johnnymcafee01]

I have never filed a class action lawsuit before. But with oh so many people, having to deal with the same problems as me, I think that I must.

[@TylerHVAC]

I got a 22k BTU window air conditioner that looks exactly like this, the thermostat keeps beeping every time it goes off and on but it still maintained a good 68 degrees

[@liberaltears1714]

Any update on replacement boards? Also did you try spraying acrylic on the board for your replacement?

[@lglovesmontana]

Ours is doing the exact same thing. We got it last summer. Going to haul it back to Lowe’s tomorrow & see if they will replace or leave it at their front door.

[@moraimahance2702]

Hi, did you get your problem fix? because I having the same problem right now.

[@spenddollarzent]

I just started having this issue today , how can I go about getting a replacement smh

[@benitomunoz8661]

I went back to lowes website and saw the reviews a year after and a guy posted up pictures of the circuit board apparently catching moisture and routing out because the ac unit is badly engineered with a bad design. The time varies but we have this exact same issue. Even tried bypassing the built in breaker in the plug by replacing with a direct to plug and no dice.

[@clarkkc11]

That is the running theme with this beauty... Might just pin your comment here

[@alysenichols9363]

Literally going through the exact same circuit board issue, right now🤦‍♀️ took it apart last night & its missing seals, & everything. Idk how they thought these would work properly... It seems that GE knows how crappy this model is bc we are getting a brand new one for free. My husband spoke to them yesterday & They didn't even ask many questions about the issues we were having. Didn't even attempt to send some1 to look at it 😂 just said to peel warranty sticker off & go get another one on the house. I believe they even recommended to get a different model lol Thank God bc this thing has had issues since the day we brought it home!

[@jordancarson]

Do you have it linked to your iOS devices iPhone or iPad using the HomeKit?

[@MyEnemy]

Mine is doing the same thing. Even if I figure out a fix, I'll never buy another GE.

[@clarkkc11]

I got a replacement for mine (for free), been waiting for warm weather to fire it up and let my LAST GE ac run its course...

[@garyharrington4598]

@@clarkkc11 how?

[@clarkkc11]

@@garyharrington4598 hours on the phone.

[@clarkkc11]

Just fixed the old one... kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@raygarceau7782]

GE should replace all of these or supply repair parts. Unbelievable that a year old AC and no parts to repair it.

[@Jalapena94]

So what we do to fix this issue?? I’m having the exact issue exact unit as you.. bout it last spring🤦🏽‍♀️ dome cleaned the filter and outside of it

[@clarkkc11]

I am quiet in this video so you can hear the unit and the problem. Was able to get thru to GE for a good will certificate to buy a new unit... Still hate seeing useful objects get discarded for easily corrected problem. Let me know if you know where I can get parts to fix this unit

[@ibanezsr505latin]

Mine is doing the same thing i cycle thru the fan modes it stays on once it turns off thats it just starts resetting itself

[@Deliveredfromevil]

Omg...mine started doing it thus a.m., I'm in Florida & still need as in Feb. I'm gonna go through all the comments, hopefully it's an easy fix.

[@desiraefrisbey1688]

Yes I'm in cali and even though it is february it was kinda hot tonight, so I thought I would turn the air on, only to be met with this. I am not ready for another heat wave with no AC😕

[@annecaneo6654]

Ours broke 3 hours ago! It ruined my day off, cant sleep well! We have it for a month.

[@Saturn36043]

I just installed mine that I purchased last summer and it's doing the same thing. Did you ever get yours to work?

[@clarkkc11]

I have not done the hack yet, but check the pinned comment! People have!

[@rolandspencer2791]

had the same problems... but instead I cleaned all of the mineral deposits that were attracting moisture off the circuit board with dry cotton swabs(they were filthy afterwards) . Now it's running perfectly again. I'm going to add that to the periodic maintenance of the unit.

[@Jonpat]

This seems like the fix I'm after. This is my SECOND unit that stopped working in the middle of it's second season.

[@theguyof360]

@@Jonpat did it work?

[@nookie195656]

Mine is doing the same thing so what did u do for it to start bk working

[@rigakit]

Have the same problem, Lowes won't take it back its 3 months old, we finally got through to GE and they sent us a new one in the mail!!! and said just dispose of the old one but I want to repair it.

[@clarkkc11]

They sent one by mail! They cheaped out on me there...

[@FaderFlosser]

I have to take a certificate to Goodwill, then pay with my own money and send in the receipt to get a check sent back to me. They don't cover the tax and I don't drive so uber's and tax are going to cost me 100 bucks. Do they just sell new control boards for these?

[@roberthernandez2935]

For those that own this air conditioner (A working unit), I would suggest removing the PC board and spraying it down (front and back) with acrylic spray. Acrylic is a great method to waterproof PCBs

[@clarkkc11]

Sounds like a good idea when you buy it new!

[@seangriffon6502]

Yep, but why did ge not do this? Its like they want them to delibertly fail.

[@rdzmario0711mr]

I have the same issue with mine. I bought mine 2 month ago and GE company is buying mine back.

[@johnelrod5089]

Mine is doing the same thing what do I need to do or replace?

[@christianerazo1268]

I call GE and you have to replace it, you have to do a long process with GE for them to give you the money back ...😡😡😡🤬🤬🤬

[@haleydykes]

Yep same issue! Power flashed off and back on and has been doing this since.

[@MrGrome12]

How did you power flash?

[@haleydykes]

@@MrGrome12 we had some winds this summer and power flashed on and off and a/c hasn’t worked since. After endlessly trying to get through customer service for 4 months- and seeing the many replies on this comment thread.. we are just going to chalk it up to a loss. Which is unfortunate. Owned for just over a year and only 5 months of actual use... $500 down the hole

[@esmeraldasoto9779]

Wow! Same problem here. The display panel began fading then went out completely. Then WiFi light started blinking and all I see now is Hi and temp. I’ve only had it for a week!

[@UpRoaryus]

l

[@tonym6326]

So mine went out with the same issue this weekend. Unfortunately it went out 2 1/2 months too late, that's when the warranty went out. Called GE to see if I could get one of the Good Will Certificates, was told that since my warranty was out they could only offer me $100. 00. I told them to forget it, I'd chalk it up to a lesson learned and never purchase another GE product again. Going to go on the website and send them an email and let them know what I think of their business practices and go find another brand of AC.

[@clarkkc11]

Call again (if you have patience) and tell them it's under a year old. Say you are just under the threshold.... Or if you are interested in DIY fix only need a little electrical tape and some free time. The issue is the board on the front control panel.... Can think of interest in DIY fix

[@tonym6326]

@@clarkkc11 When I called them they created a case # and got my serial # unfortunately so I don't think calling them back and telling them it's still under warranty will work. I am however in the process of doing the manual fix. I'm not the best with electronics but I think I'm going to try MikesRadioRepair's toggle switch fix (thanks to Patrick & Mike btw). I think I can probably muddle thru that.

[@crystalgutierrez3447]

We bought our last year in July and we can get it to tune on or move the controls on the ac. And if it does one on it’s because we are unplugging it.

[@barbaraseegars1555]

Having the same problem now these AC needs to be recalled that’s a lot of money to have to go thru this

[@clarkkc11]

Completely agree!

[@Twisted_Ghost_]

I guess I got lucky with mine works just fine

[@clarkkc11]

@@Twisted_Ghost_ all things in time. Best luck.flr the next summers

[@angelarohr7161]

@@Twisted_Ghost_ then why are you looking this up? Lol most useless comment award

[@Twisted_Ghost_]

@@angelarohr7161 lmao you have time to comment something that has nothing to do with you. Do you want attention 🤣🤣

[@BossKicks6]

What battery does the remote use?

[@alexkuklenko3723]

my has the same problem. but my is 18000BTU same kind of display. bought it august 29 from lowes. contacted GE and about after a month they told me the parts are back ordered and they will give me refund to replace the ac.... 600$ AC and all kind of problems

[@Gallahaut]

Mine's doing the same thing. All the lights are on yet no air. And I'm also playing the endless phone circle game with GE. I literally have a receipt that shows I purchased a warranty, yet somehow no one knows how to honor it? At this rate I'm just going to upgrade to a new unit and just sell the replacement if/when somebody actually decides to honor it.

[@clarkkc11]

Fight and lie to make them give you something!

[@koneko_469]

Had this same issue. Check to see if the ground pin hasn’t melted off. That would be why it’s shutting off

[@koneko_469]

Never mind that didn’t fix it😓. But if I cycle through the modes it stays on which is strange. But if I stop pushing the mode button it shuts off.

[@clarkkc11]

When I opened mine up I found corrosion on the solder joints and on the boards... they weren't sealed properly from a machine that generates cold air near warm air... creating condensation... a destroyer of electronics...

[@koneko_469]

@@clarkkc11 I think mine needed a new front controller board but the part was $65 and I wasn’t 100% sure if it would fix it and wasn’t just gonna throw money at it so I had to sadly junk it.

[@darionbennett7918]

My GE air conditioner won't stay on keep cutting on and cut off how do I reset it

[@wandastevens3183]

On the plug it supposed to have a reset button...

[@MsRomanRoulette]

Smh I have this same AC bought mine in June now all of a sudden if starts beeping and showing double 8's. Can't even keep it plugged in without this constant beeping

[@clarkkc11]

There is a pin post with parts for DIY repair. Computer board issues...

[@clarkkc11]

Have not found time to try and repair myself.

[@LaurenceJamesII]

That happened to me too. It was the power source. Once we changed the power source it worked.

[@hugomacias7875]

Did you get fix your AC? Or you get a new one from GE factory

[@clarkkc11]

I am waiting for my free time to open up... To go to the store, buy a new one, mail the receipt and my certificate of good will to GE for a refund... That's how they handled my Bad AC...

[@lindan728]

Good will cert means you have to purchase another be product. China bought out he. Dont bother!

[@monkeyboss2321]

I haven't had my GE for even a year and it's not getting cold at all now. Have only used it maybe 4 months total! I'm not a happy camper it's cooler outside than in my house right now!

[@clarkkc11]

If the hundreds of comments isn't proof enough... You are not alone.

[@barongtipad8728]

This GE model air conditioner has a lot of issue, mostly the circuitry is finicky. I have one that has the exact problem as this video. Any surge in the power source can easily damage the board so once that happens your only option is a new board. Since this is the latest model replacement part are not yet available. The warranty is one year from the date of purchased, you are screwed if warranty expired.

[@clarkkc11]

Got a good will certificate from GE. Was able to replace my old destroyed unit with a new alternate version, still a GE product. waiting to receive it, as I could only order it online, because all stores that hold GE products in my area were out of stock for the season... once my new unit arrives I can send a copy of the receipt in my Goodwill certificate back for a refund. But they sure try and screw you in every way possible, somehow I made it through it was success

[@haleydykes]

How did you get a certificate? Was you unit still in warranty? I keep getting the run around from customer service. Out unit did this a month after the one year expired so pretty frustrated about it. This wasn’t a cheap purchase for us!

[@clarkkc11]

@@haleydykes I played dumb. I think I was at the year mark but it should last longer. So I admitted I did not have. Areceipt but would "do research to prove I am right" and it worked...

[@haleydykes]

That’s actually really good to know... thanks!! I’m gonna attempt the same. I agree 100% ... a year for a almost $500 unit is bull! I’ve had cheaper a/c units last for 6+ years no issues. Plus, considering the “reset” button that is installed on this is to prevent this type of circuit shortages- you would think after many of us experiencing the same problem they would realize it’s a manufacturing error and recall it or refund us- at the very least provide free repair!

[@godra051]

I live in Bermuda and can't return it. I bought it year ago but didn't run it all together 2 months

[@clarkkc11]

Thanks for your input. Sorry about your circumstances. Overall, all these comments make me think to avoid GE home appliances in future ..

[@Gezsun]

Güzel video hazırlamışsınız. Orjinal fikir var bu kanalda. Takipteyim sizi.

[@BulldawgMK]

I had one go out back in june of this year, I bought it in aug. 2019. I called GE and they sent me a goodwill certificate for a new one. Well this new just went out 2 weeks ago and im done with GE. At this point I just want my money back to get a new different brand.

[@clarkkc11]

I had the same path... Only my new one is still in the box .. waiting for next summer...

[@lisahollingsworth2333]

mine does the same thing. anyone know why

[@brandonbeers7923]

Same issue. I don't have a solution 🥴

[@khurramaif666]

I also have the same issue. Is anybody find the solution.

[@TUMAIN4]

I got one 2 days ago & it just hate out 🤣🤣 it turns on & nothing comes out . Just a sound

[@makberrydelight]

Having this current problem ! I unplugged it trying to save on powerbill while it gets cold here at night and now its acting like this. Only 4 months old!

[@clarkkc11]

Oh no! I got my replacement unit, sent my good will certificate back in and I am waiting on my refund. Won't be hooking new one up until next year as it is also getting cold here

[@makberrydelight]

@@clarkkc11 unfortunately, here during the day its humid & hot so it’s tough! I’m hoping to discuss with Lowes on what i can do- i am not wanting to have to call the AC company ! Long phone calls are too obnoxious ! But gotta do what i gotta do. I wonder why this hasnt been fixed yet in the system?

[@unsane78]

Currently waiting on my "Good will" certificate. Can anyone explain how it works? Is it like a mail in rebate? Also can anyone recommend a 10,000 btu GE replacement that will hopefully last past 18 months! Thanks.

[@clarkkc11]

Yeah the Good Will Cert is just a piece of paper you will mail back to GE after you purchase your new AC. Horrible solution but atleast it is something. We got the one different model that was on the website... That wasn't a varied size of this unit...

[@clarkkc11]

We got this model as it only made us pay a little bit more that the GWC would cover .. $450.00.

[@lindan728]

Dont do it. He is bought out by china

[@FaderFlosser]

Yep, I'm waiting on my certificate but then i have to pay with my own money then get a rebate check. Such bull...

[@unsane78]

@@FaderFlosser I ended up getting my replacement on Amazon and a 3 yr warranty. Of course GE didn't reimburse me for the warranty but it's better than waiting around for a goodwill certificate.

[@bettyhill_]

mines doing this right now. did you ever find out how to fix it?

[@clarkkc11]

See pinned comments...

[@angelalara6116]

They don’t make things like they use to.. had mine for a year and it just broke last night

[@tataiinsertlastnamehere6471]

I bought this one too this summer and will accumulate ice inside.

[@stephaniecampbell5684]

Having this same issue today.... Had it on eco, came home and the house was hot and it wouldn’t turn on. Then several hours later it came on by itself and all of the buttons are on and it’s says 88

[@TheCsaf243]

We spent around $550 on ours in July of last year and by September it just quit. I've tried the reset button and to begin with it would cut on for about 5 seconds and then just stop. Then it just quit doing anything. I tried plugging something else into the outlet and it's fine. This is just a junk air conditioner.

[@clarkkc11]

kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@bargainfittingssales4427]

I took mine back to Lowes and got a refund. I requested a service call with GE and they called 3 days before and canceled it and offered their "certificate". That certificate is just a bad customer service idea all around. Luckily lowes didn't even blink an eye at my return. I was outside the 30 day return window but they just credited my card. The other thing about those certificates is they don't refund the original sales tax you paid on the defective unit. Overall a bad experience and I'll just avoid all GE products in the future.

[@barryaiello3127]

Shoot, I just bought a 14K BTU unit last night and then I come across this vid, maybe I should call Lowes back and say yes to the extended warranty I turned down during cash-out.

[@clarkkc11]

YES or just return...

[@barryaiello3127]

@@clarkkc11 I live in FL and we are already into hot season, Lowes was the only place that had anything over 10K BTU in stock and a previous GE unit lasted quite awhile, I see reading the thread the GE appliances has been sold in 2017. Return is still an option but the box kind of self-destructs as you take it apart, plus I'm 65 so these 14K jobs are kinda heavy. The one I replaced was a 9yr old 15K that weighed 95lbs, I opened the window and pushed her through, once brought to the curb scavengers quickly hauled it off. Will be calling Lowes to ask about how much the extended warranty cost's and who is the provider for it, great amount of useful info in the thread here.

[@matthewmarakowski6552]

Will you still be able to control the a/c through wifi after doing this?

[@clarkkc11]

No

[@matthewmarakowski6552]

@@clarkkc11 okay, do you know what the set temp is that it stays on? Also what mode? I’m guessing cool

[@clarkkc11]

@@matthewmarakowski6552 it's set to high and the coldest setting I believe. Hits the mid 60s...

[@kitwoo2w491]

My GE air conditioner is less than 2 months old and will not do anything but flash EH code I have no idea what to do, was working fine until it got unplugged, does anyone have any ideas I might can try or maybe knows what this code stands for?

[@clarkkc11]

That is a new one! Popular video with many helpers! I hope someone responds!

[@KblackViewSide]

Does this actually works?

[@generalmeatwad]

Anyone know where I can find a replacement control board?

[@clarkkc11]

Parts have been hard to find. Online and second hand...

[@Turbo0420]

Mine was doing this a month ago but finally it started back up on it on. But today the power in our area went out and now it wont come back on. And where i live its hot a year round...

[@gardener6770]

I'm gonna try this the morning. Wish me luck as I've never in my life did anything like this. My GE air is only 2 yrs old. It's 85° and up the last cpl days and I'm sweating bullets trying to fix supper in here!

[@clarkkc11]

I wish you best of luck! Remember to never work on a device that is plugged in! Only need to take the cover off!

[@gardener6770]

@@clarkkc11 it worked!! Thank u sooo much!! Thank u! God's blessings 🙌🙌🙌❤️❤️❤️

[@clarkkc11]

@@gardener6770 ay. Blesses be to you and your skills! You did it! Safely! Now id recommend reading a few of the comments about humidity, frost and how long to keep it plugged in and on for .. Don't leave running all day . Short bursts!

[@gardener6770]

@@clarkkc11 ok thanks 🙏

[@cosmogurl25]

Omg I have this exact same problem with this exact same unit! Only 4 months old. Called GE and they're giving me a certificate to buy another one, but what the actual f*ck! Currently in the Cali heat wave and the fastest I can get an ac delivered is in a week. Were you able to fix this?

[@clarkkc11]

No, I have not found proper legitimate instructions to do an at home repair. They mailed me a certificate for $450, good will certificate. I have to pay out of my pocket, mail a receipt and wait for a reimbursement check....

[@HangingwithApryl]

Did you all have proof of your original receipt? When I called GE about the same issue they said they need proof of my original recent to send me a certificate. What?? Who keeps a receipt for 4 months.

[@clarkkc11]

@@HangingwithApryl I got that on the first or second phone call... By the 6th or 7th... If you get disgruntled, started leaving bad reviews on Twitter, you can get access to a number where they may respond differently. I told them I had no receipt that I could find butnwould be happy to scrounge the bank statements and email for a digital proof of purchase. They declined and sent a certificate... Still a horrible response as a company in my opinion. But I will to take it...

[@backyardliving2363]

I have exact same problem right now I will never Buy Any GE product again and I will inform everyone I can about this sorry Company

[@wandastevens3183]

You don't plug up any a/c on a power strip...Everybody should know that...plug this into a wall...unless you want the house to burn down...

[@johnz8886]

The hack on tying the wires together to jumpstart Compressor and fan works but won’t last long without a defrost mode you’re better off finding another circuit board

[@clarkkc11]

Agree! But very hard to find!

[@georgebeedy3013]

Same problem. Same unit. No solution. Appliance guy says these are “throw away units.” Don’t carry parts for them. It lasted about a year but used only about 5 times. Done with GE

[@clarkkc11]

I've got a fix... kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@karinaphoenix5997]

Did u fix it if u did please tell me how

[@andrewcanfield1582]

I bought mine last July. Re installed it about two weeks ago in my bedroom. I tried to move it into my living room. When I powered on it began to do this beeping and can’t bypass it. Is it possible it is a voltage issue.

[@clarkkc11]

There's a very good chance that there's corrosion on the circuit boards, the circuit board that's on the control panel of the device

[@clarkkc11]

Check out the video that's pinned in the comments, I dive into what the issue was with my machine in that video

[@luciasousa5078]

This same thing happened to me with the same ac unit. What did you do ???

[@clarkkc11]

Always save your manual and register your GE appliance online if you can! Save your receipt. I did not have my receipt but I had my manual and information. There is a sticker on the unit as well with a QR code. I called the support number in the manual. Confirmed my window unit serial number and model. Explained that it should be only a year old. They said due to costs of repairing versus replacement that they would give me a good will certificate (I think it's called that) to purchase a new unit of the same retail value (as I did not have my receipt). Should receive in 7-10 days. I was hoping to repair the unit as I believe it is a simple electrical failure but I could not find parts or components or any how to videos. GE said the old unit... I could do whatever with.... I feel like it is best to not throw it own. I feel I am crafty and handy enough to fix it.... Just need some help! Would live to document my process. But if I cannot repair it myself, I looking for a responsible way to recycle or donate.

[@luciasousa5078]

I do have my receipt. I need to contact GE. Of course this would happen Friday and there closed already

[@clarkkc11]

@@luciasousa5078 YES! same luck last week... FRIDAY!

[@scottmaurier5638]

Sweet, I'll try again. I talked to a woman that didn't help me at all

[@scottmaurier5638]

Thanks

[@missliz1751]

Urrrggghhh having the same issue! I live in Florida and it's hot ... even in January

[@clarkkc11]

There are methods of repair and replacement non the chat! Hope you find something helpful

[@DavidNiedbala]

@@clarkkc11 on what chat? Link?

[@clarkkc11]

@@DavidNiedbala I think that user that posted the link and part numbers deleted it. I had it pinned. Wish I wrote it down else where... ;(

[@Deliveredfromevil]

Miss Liz, I hear you....I'm also in Florida. Mine started doing it this a.m.

[@hunt4youb696]

Having the same problem here

[@eyadfromthesky]

I had an GE window air conditioner from 2008 that still works to this day. I bought the "Smart" air conditioner from GE last month and I already have a problem with it. This is a shameful incident for GE. Why tf would anyone think it's a good idea to connect your air conditioner to your wifi? By far the worst thing I've purchased in a long time.

[@clarkkc11]

They just asked me for a review of my replacement unit... I went on a long rant very similar...

[@hitmanm818]

My ge lasted just over a year my fridgidair over 12 years …

[@fernandoburgos7112]

I got the same problem ..no solution?

[@clarkkc11]

At this time, still no mechanical fix...

[@tomfoolery8077]

Same model bought summer 2020, only used for 2.5 months and now says 88 and won’t blow cold air. I’ve checked filters and nothing is blocked. What a waste of money!

[@reinierelmello8935]

I have the same problem and I don't know what to do🥺

[@clarkkc11]

Phone number in one of the comments. If it's under a year you should be good to get a replacement. I guess GE has several ways they handle it pending location

[@Mizu14.]

Check the motherboard of the AC

[@refusefamily6697]

Mine is doing the same thing and I brought it less than a week 😤

[@clarkkc11]

Get that replacement friend! Lot of us here complaining! If you need a DIY fix, solutions in comments. If GE gives hard time...

[@FeyWyld]

I am finding it really strange we are all here experiencing the same problem.

[@clarkkc11]

Corporate conspiracy? Capitalism being abused? Parts that easily fail and you can find a part or person to help fix it? Strange... Or planned?

[@bargainfittingssales4427]

@@clarkkc11 I would say its a defective design with little to no tolerance for a surge on the line. We had some rough weather go through and some power spikes when mine died. Anyone else?

[@clarkkc11]

@@bargainfittingssales4427 exactly when ours broke... Overnight t-storm

[@rodneymoore6180]

@@bargainfittingssales4427 same thing with mine! Not really impressed having just bought in May for $500... now it's a useless window filler!

[@rdzmario0711mr]

Is there any GE techs that would help solve the problem?

[@clarkkc11]

I've had no luck finding anyone that's been able to tell me how this machine works and is repaired that works for GE, seems like there's more second-hand knowledge from people experimenting and trying their own stuff and GE doesn't seem to have the staff or support to help reduce waste on this planet by fixing the things that are broken... Throw it out and buy another, that's GE's logic

[@clarkkc11]

KZbin Techs... Lol kzbin.info/www/bejne/qXfdq5KPiq2AnpI

[@marilynnmonroe9638]

Mine just started doing the same shit this morning. I'm so irritated. I can't find my damn receipt, I bought it about a year ago, and I looked through my email and everything for a receipt. Does anyone know if I can possibly get a refund if I don't have it? This is highly frustrating, considering I paid over $300 for this piece of junk. Any input would be extremely helpful! Also, I know I should have kept better track of my receipt and warranty information. Lesson learned the hard way if I can't get a refund. I'll never be buying another GE product again. Ridiculous.

[@cassieg7497]

i called ge , they need the original reciept. i went to lowes for a copy... once u buy a new one and prove to them u paid for another they will send a refund.... that takes 6 to 8 weeks. compete bs. ive had no ac in this heat wave. 😫 i bought mines last August so mad

[@marilynnmonroe9638]

Thats so crazy. I actually contacted them the other day and I am able to get a refund, but I'm almost positive I HAVE to buy another GE with the check they give me. Is this accurate? I asked them to clarify, but haven't gotten a response yet. I really don't wanna have to buy another one of these things.

[@mh1art870]

I’m having the same problem with the same AC

[@risner0816]

Repair man was suppose to come never did looks like I’m calling again today

[@ashleighsutton301]

Letting everyone know the GE tech just left and he said that these ac are bad about letting condensation into the circuit board and frying them. Bad news is they are on back order so they aren’t sure when they will get them in.

[@clarkkc11]

Thanks Ashleigh

[@bozowholikesjojo4951]

I have the same ac but mine is not cooling … I bought it last year and I put it on a month ago and was working well but 3 days ago stopped cooling.How can I fix it ?

[@clarkkc11]

I recommend calling GE... Say it is under a year and get a good will certificate. If not... DIY fix in pined comment

[@FabianAmran]

I have mine doing the same thing

[@christianerazo1268]

We should upload in social media man

[@catonfire5010]

I don’t know what happened to mine. It kept blinking like a strobe light after one short burst if air, and then it didn’t even turn on anymore

[@cliffpaddy2465]

Check the control board for buttons

[@Jalapena94]

Well, I was given 2 different numbers since I don’t have my receipt or any proof of purchase... I have to speak to GE consumer relations or whatever... total bs

[@rodneymoore6180]

Mine is junk now too! Garbage product!

[@KarleeBoohoo]

Am I missing something?? Did this work? It's July in Georgia, which is the equivalent of Hell, and the only other fix it video I watched involved rewiring. I don't have enough skills to be doing any of that, so this one seems to fit my skill level, I just need to know if it worked... help, please. 🚑🍑☀️🌡🔥⚰

[@clarkkc11]

This video just shows the GE AC beeping and 88 symbol. The video at the end is the solution. Its a simple fix but definitely do not do it if you aren't comfortable with wires. It's only solution if can't get GE to replace your unit or they.is no replacement parts and service tech in area. Apologies if not easiest solution for you, bit perhaps you have someone who can assist of the proper recommended routes are not feasible

[@KarleeBoohoo]

@@clarkkc11 Thank you... I'm gonna give it a try this week. Ive just never done anything that involves wiring or rewiring, my skill level ends at the button pushing or whacking something with a hammer. It's worth a try though. Thank you, again! 😊☀️

[@clarkkc11]

@@KarleeBoohoo key thing is making sure it's unplugged! Simple 2 screws... And you are in. Couple to take board enclosure off... And your almost there.

[@blackgirlsvideo]

I dismissed the rewire video because making a mistake could cause a fire.

[@clarkkc11]

@@blackgirlsvideo hence the "Not a professional" line / "it works but use caution"

[@leannajohnson8505]

I have a GE Energy 18300 BTU window air. Took off the front grill to clean filter & cannot get it back on. The manual says to open to 45 degree angle. I took grill off completely, by mistake. Please help.

[@lanaschiefer959]

I have the same issue. Used the A/C for a few hours on three occasions before it went bad. Has anyone been able to find out the circuit board part number? It should be an easy fix once you have the correct part number. Good luck to you all. GE has let us all down.

[@clarkkc11]

One comment or said they do not have parts available... Hence such the large gathering of comments. No solutions for anyone except Goodwill and Repair man efforts.

[@lanaschiefer959]

@@clarkkc11 I had read the post you mentioned. I can't believe the parts aren't available since GE offered to send a repair man and fix mine for $100. I'm determined to find the part...and post the part number. The problem is there is a design failure, so fixing may be a short lived solution. Thank you for the response.

[@clarkkc11]

@@lanaschiefer959 thank you! I wonder if it's regional? I'm in NYS... Just trying to do my part to repair and increase longevity and reduce waste... While cooling off on hot days and trying to be energy efficient... Appreciate your help and communication!

[@UpRoaryus]

@@clarkkc11 not regional, apparently... ours is in California, quit working a few months after purchase in the late summer. Worked fine, then was shut off fir a few months and when tried again, blinking lights and won't turn on...

[@SirMobsAlot]

It clearly says in big letters DO NOT plug into extension cord or surge protector

[@clarkkc11]

Mine was not. Standard wall.

[@SirMobsAlot]

@@clarkkc11 Ahh ok. I just seen the one in the video

[@clarkkc11]

@@SirMobsAlot it was plugged into the wall for it's lifetime. If it was plugged in during video, that was only temporary...

[@SirMobsAlot]

@@clarkkc11 Gotcha, did you ever get it fixed or figure it out. Only reason is because I had bought the same one 2 days ago and just hooked it up

[@clarkkc11]

@@SirMobsAlot I have received a Goodwill certificate which I can mail back to GE with my receipt of a new purchase, but GE did not provide means to repair my existing unit....

[@ManuelMendoza-sz8oz]

Just today the same problem started with the same model of air I have bought my air for 2 weeks and it is already failing 🤯