Enjoy total control and customization of your water levels with the touch of a button that lets you add just a little extra water or fill the tub. See our topload washers at www.geapplianc...
Пікірлер: 625
@stephanieperron5490Ай бұрын
I SUCCESSFULLY ADD MORE WATER! The water level was 80% of the tank. First, chose the "Bulky items" mode and no others. After, hold the button "Deep fill" 3 seconds until you hear the little music (maybe you'll have to press shortly "deep fill" and then hold it for 3 seconds, or maybe the opposite, try some alternatives like that). You have to press the deep fill BEFORE pressing "start" button. The deep fill mode doesn't work with "colors cycle", you absolutely need to chose "bulky items cycle". In my case, i chose "extra heavy" soil level and cold water.
@myk1_spАй бұрын
Exactly what I do too. We have a 4.7 cu ft top loader with an impeller and Bulky does the trick.
@conniescott91834 жыл бұрын
THANK YOU SOOOOOOO MUCH!!!! I have had my deep fill GE machine for 3 years now and have been so gosh darn frustrated with it because it would never fill enough to clean the clothes. After watching your video and holding down the "DEEP FILL" button for the 3 seconds it does the deep fill. I don't know why the company doesn't put these instructions in the trouble shooting part of the manual. I can't thank you enough.....and thank the Lord for KZbin!!!!!!
@leannengle57714 жыл бұрын
I had no idea eather and I was filling with buckets of water!
@melissanative17993 жыл бұрын
@@leannengle5771 ME TOO. CRAZY RIGHT?
@iamelectrictn3147Ай бұрын
Yeah but on "normal wash" the deep fill doesn't work and on a couple other settings also. I typically wash normal clothes. Mine still doesn't fill like it should
@myk1_spАй бұрын
@iamelectrictn3147 We have a 4.7 cubic foot GE with an impeller and if you set it to Bulky, it'll automatically turn on Deep Fill, and it fills it to the top. Ours doesn't have a water level select, so I hope this helps.
@rocketdaddy353 жыл бұрын
I have had the most frustrating experience ever messing with this machine. BUT tonight I think I have finally figured it out the solution, at least it worked for me anyway. If you haven’t already done so, you need to check “THE SIPHON EFFECT” on your drain. Because I had previously experienced the drain hose coming out of the wall with a previous washer I had shoved this one way down in into the wall when I got this new GE washer. Apparently it cannot be too far in or it will create what is known as the siphon effect. What was happening with mine is it would fill and within a minute there was only inches of water in there for almost the entire remainder of the wash load. There was no way the clothes could possibly get clean with such little water levels. So I backed the drain hose way back out of the standpipe to the 7” GE recommends, and believe it or not that has solved my problem as far as I can tell. It was an immediate fix-so simple I still can’t believe it!! It would definitely be worth a try if you haven’t already checked this. That explains why I never had more than a couple of inches of water in the wash tub no matter what- - because it was emptying out to equalize the pressure as soon as it would fill, that much more would siphon out and the pump was never even engaged. Which also rendered deep fill useless. I sure hope this can someone who’s had as much hate for their brand new GE HE “Deep Fill” machine as I have! 😤
@BadfingerFan3 жыл бұрын
So how full does the washing machine now fill? By the way, I'll still never buy a GE washer, even if yours works perfectly. There are just too many hoops to jump through! Why should I have to push and hold a button for 3 seconds just to adjust the water level. Plus, as the reviews attest, the water level is a huge issue. Better options are available!
@rocketdaddy353 жыл бұрын
@@BadfingerFan Mine fills up all the way to within about 3” from the top of the agitator if the deep fill button is held for three seconds. Personally I made my casual wash option be “my cycle” programmed with the deep fill button already depressed for the three seconds when it was saved so I don’t have to do it every time. As long as I select casual wash it’s the same every time. Believe me I understand your frustration-been there done that. I will say though that after discovering that siphoning problem, even a regular cycle will now cover the top of the clothes with water, even if deep fill is not pushed at all. And then during the wash cycle it fills 1-2 more times with a couple of gallons additional water. It never did that before at all. The only experience I had before was that there was 2 inches of water no matter what selection I made, no matter whether I pushed the deep fill button so hard my finger went through it to the back of the washer or not (lol almost) the top clothes weren’t even wet. I’ll have to say that since this time I have probably ran 300+ more loads through it and have been satisfied. My only gripe now is that it’s not very hard to get it off balance on spin. All I an say is that in my case pulling the drain hose up out of the wall more was an immediate fix. I also used the plastic hose keeper clip that was supplied but I hadn’t used to keep the hose up and vertical against the back of the washer until it goes into the wall. Of course that plastic clip snapped in half imagine that🙄 but I made do. Good luck to you.
@soniarosado46562 жыл бұрын
Hey so it is funny I took a pail and add more water 😂 lol just to wash not rise but now I keep it on max know matter how much cloths. .Amen
@jesikarabbyt29902 жыл бұрын
@@soniarosado4656 not a pail of water 😂
@rolandaLovesYAH Жыл бұрын
Thank you for this remedy!!! I HATE THIS THING..... my hubby didn't feel like re-boxing and sending this pos back..... all I need is a machine to wash clothes....without all this and that..... uuuuuggghhhh.... my last load wouldn't get the water level after 3 previous loads.... which sent me trouble shooting..... I still hate this thing and when I get enough saved I'll sell it for 100 bucks if that much...... working so far
@josecuervo44232 жыл бұрын
PRO TIP: You must hold deep fill for 3sec BEFORE you press the start button in order to get a true deep fill. If you press it once after you start the cycle, you only get the 3 extra gallons. (Think of it like add a garment feature). Also for this model shown GTW460 or GTW465 Deep fill will not work on the colors/normal cycle due to energy star regulations. If you do not care about water usage, I would highly recommend using the DEEP RINSE also under the options knob regardless of using fabric softener. This can sometimes help with out of balance loads too. If you want the easy max fill cycle use BULKY ITEMS. This will default to the max water level but does have a slightly slower final spin speed. Finally, if you want more water I would recommend not using precise fill. This setting is designed to sense the weight of the load and add water accordingly. In my experience you get more water using a load size of MAX or SUPER then holding the deep fill for 3sec before pressing start. You should hear a different chime.
@maclover15242 жыл бұрын
Thank you for your Pro Tip. Your advice only served to convince me more and more that most of us who bought these washing machines were ripped off big time. I am 80 years old - a young 80 if I must say so myself heheh and I probably must. :). To literally jump through all the hoops you mentioned is utterly ridiculous! This is no reflection on you or your advice. Again I thank you for trying to help everyone on this site and give us some direction on how in the heck to use these new-fangled machines. I will reiterate that I love technology and have worked with it for over 30 years. But technology makes life easier not more complicated. Let me explain using the first two lines of your tip: "You must hold deep fill fill for 3sec BEFORE you press the start button in order to get a true deep fill. If you press it once after you start the cycle, you only get the 3 extra gallons. (Think of it like add a garment feature)." In order to use an old Maytag washing machine here's what weáhad to do: Select the appropriate water temperature for the clothes - the dial for that selection read: Hot - Warm - Cold. Step 2: Select the time you want to wash the clothes. Step 3 add the detergent and turn the machine to "On". Voilá!! And you walk away and come back when the clothes are really, truly washed and clean! GE should be ashamed of themselves and so should the salespeople at Lowe's for selling these machines. I'd be better off taking my clothes to the river and washing them against the rocks! :). Again, thank you for your tips. It was very kind of you to try to help. I am sure it did help others. I think right now I am so angry at that stupid machine, I, I, I, could break it and need to go and get a new one --- I just can not afford to do that on a retiree's income. Peace!
@paintilludrop2 жыл бұрын
Thank you for tip..I never knew this feature..And I misunderstood the precise fill..( I thought it meant will fill to high level I selected). Based on budget I picked this machine. Your advise I will use today. Also bought at Lowes, waited 1 month due to " during covid...) .
@codyjankey79762 жыл бұрын
The deep fill is actually working..... awesome :)
@sunkiss6472 жыл бұрын
I just purchase one of these. I just want a regular fill up water wash like the regular washer machines. I don’t want the water in increments. Just a regular old fashion wash.. I’m so angry right now.
@maclover15242 жыл бұрын
@@sunkiss647 Save yourself!! Call and tell whoever you bought it from you DO NOT WANT THIS AWFUL MACHINE! I wish I had done that over a year ago.
@steffiew66473 жыл бұрын
I wish I had looked into this machine before I purchased. I'm here trying to figure out how to make it add water!! I just got it home two days ago!! I'm exchanging it for the Maytag and cross my fingers!!
@MultiWayland3 жыл бұрын
I AM LOOKIN FOR A GOOD BRAND CAN YOU HELP ME ( I AM GOING OUT OF MY MIND )
@steffiew66473 жыл бұрын
@@MultiWayland I ended up returning the above mentioned washer and traded it for the GE Deep fill because the Maytag drum was too small for my needs. So far I like it. It was a little aggravating figuring out how to get more water added but I watched videos and read comments until I figured it out. So far, so good.
@cooltech733 жыл бұрын
@@steffiew6647 how did you figure to add more water? Lol
@BadfingerFan3 жыл бұрын
@@MultiWayland Hands down, Speed Queen is the brand you want. Find reviews on KZbin. You are welcome.
@roberthuerta88603 жыл бұрын
Got One Trying To Figure Out How To Add More Water
@beringstraitrailway3 жыл бұрын
The "Deep Fill" option sounds great, but it doesn't work!
@MillerMeteor746 ай бұрын
Same here. It does nothing.
@alvarorangel3509 Жыл бұрын
I’m having trouble with my washer once it’s done and I’m getting ready to take the clothes out to put in the dryer but my clothes are still soaking wet. Almost as if it’s not spinning them dry because they are wet to the point where I can squeeze them with my hands and a bunch of water will come out
@geappliances Жыл бұрын
Hi Alvaro, Thanks for reaching out, we can certainly understand how this would be frustrating to deal with. You may want to try adjusting the amount of clothing that you have in your washer as too much or too little can cause out of balance issues. Also, checking to make sure the unit's level would be helpful too. If you're finding that your washer's walking, take a look at this article to see if it helps: spklr.io/6056cI4O Also, there are some tips within your Use and Care manual centered on loading that may prove useful. If you have other questions or concerns, feel free to let us know. -MS
@khalilt65084 жыл бұрын
The top loaders are better I would rathe have 22 gallons of water for my clothes to wash than 3 cups of water.
@laurenmay2098 Жыл бұрын
It depends, this specific machine does not washes, there is no motion on to do so. However, the front loaders that i hate so much, i rather washed by hands, moves the clothes rolling around. I don't understand why they make a washer machine that does not washes.
@alanjennings18323 жыл бұрын
I absolutely despise this washer, I bought it new, have tried to use it for several years, and it is without a doubt the worst washing machine I've ever owned. The Deep Fill doesn't work at all with any jockeying around with the buttons, it takes FOREVER to do anything, and just changing the settings results in the slowest "thinking time" of any device I've ever seen. I will NEVER buy another GE appliance again. I'm going to go buy a used Kenmore like I used to have. At least it worked, and very easy to set.
@meeka592 жыл бұрын
I agree 100%.
@DanDan-xj8ox2 жыл бұрын
agree 1000000%
@lindalewis4380 Жыл бұрын
I agree. Give me the old timey machine that's not so automatic. With this washer, I can't add clothes after it starts filling, with the 'lid locked." Also, the clothes and towels come out all twisted, no matter how small the load is. What gives??
@DanDan-xj8ox Жыл бұрын
@@lindalewis4380 when the lid is locked its weighing to decide how much to fill, this takes a minute or two, after the lid will unlock and begin filling and then you can add water by holding the "deep fill" button.... but still this is the worst designed hunk of junk ever... my old washer that still worked was 1. Select settings 2. Pull knob 3. Add detergent 4. Walk away.
@colleencrowley3308 Жыл бұрын
Just purchased GE came out to help me understand options. Too noisy and shake at end of cycle. Sorry I made purchase!! Don’t buy!!
@nikkipardo29254 жыл бұрын
This is the worst washing machine ever. It never fills as high as I need it to.
@geappliances4 жыл бұрын
Hello Nikki. Sorry to hear of your disappointment in your washer's water level. The Department of Energy sets standards for washer water usage. With washers using less water and energy, you'll no longer see a wash basket full of water. If your model has a Deep Fill option, you'll receive the maximum amount of water by pressing and holding the Deep Fill button for 3 seconds. We apologize for any inconvenience. -MJ
@patfarley49134 жыл бұрын
I have the same issue. I have to dump pails of water in mine to get the water level to even cover everything well enough.
@patfarley49134 жыл бұрын
mine doesn't either
@blancacardenas84514 жыл бұрын
I just got my washer but it doesn't 3ven wash. I hate it. I'm thinking on getting a refund for it
@leannengle57714 жыл бұрын
I am glad I looked this up, I thought it had the option to fill or sense! It drives me crazy it dosent fill up, u also use buckets to add water! I feel like the sensing amount of water is so low it seems like it's not gonna clean them!
@soniafung3582 жыл бұрын
Kenmore please come back!!!
@wayne2465 жыл бұрын
Just purchased this washer. Washed one load, water doesn't fill all the way up. Settings were water level max, cold water, colors, Auto soak 30min and deep fill held down until the noise sounded. Filled up about 2/3 of the drum and stopped. Tried pushing the deep fill button more, wouldn't add anymore water. Then when I'd open and close the lid, it'd give a couple pumps of water real quick, usually two and then stop again.
@geappliances5 жыл бұрын
Hello Wayne - Thank you for reaching out. Congratulations on your new washer. The Deep Fill option will fill to approximately 26 gallons. For help with our Deep Fill option, please view the following link: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 . Thanks! - JB
@susanbrunton93974 жыл бұрын
All lies! There is no deep fill no matter what you press! Can't wash bedding at all. Even normal loads of clothes are wadded in knots due to lack of water and parts of the garments smell clean, and parts do not.
@geappliances4 жыл бұрын
Hello Susan, we are very sorry to hear the washer is not performing properly. We assure you that we strive to make the highest quality appliances. The DOE sets standards for washer water usage. With washers using less water and energy, you will no longer see a wash basket full of water. If Max fill is selected, no additional water will be added if Deep Fill is also selected as this is the maximum amount of water the basket will hold. We apologize for any inconvenience this may cause. - JB
@manrajhassan14 жыл бұрын
GE Appliances whts is this worth for ur sorry
@geappliances4 жыл бұрын
Hello Manraj, please provide us with the model and numbers of your washer so that we can research this further. If you need help locating your model and serial number, click the link below for more information: www.geappliances.com/ge/find-model-serial-number Thanks. AS
@wandaleclerc27985 жыл бұрын
So frustrated with this washer. I bought it for the deep fill. Some times it works but most of the time it doesn't. I've watched videos and they push and hold until you hear the beeps. I only get 1/3rd of the tube filled....I can't wash cloths this way.
@geappliances5 жыл бұрын
Hello Wanda - we're sorry to hear that the Deep Fill does not always fill properly for you. Have you noticed which other wash settings are set when this happens? How old is the washer please? -NC
@cincoprime19425 жыл бұрын
In here for the same problem
@geappliances5 жыл бұрын
Hello JC, can you please provide the model and serial number of your washer and also let us know what the other wash settings are set to when this happens. AS
@obsidianreaper95075 жыл бұрын
We literally just bought this thing and it never fills up with water, the water just sits at the bottom and nothing gets washed, I have to manually put it into drain and spin for it to work, this is the worst washer I’ve ever had
@geappliances5 жыл бұрын
We're so sorry to hear this, Vincent. We realize it is frustrating when you have a new appliance that is not operating properly. Please exercise your warranty and contact GE Factory Service at 1-800-432-2737, Mon-Fri 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET or scheduling service online anytime at: www.geappliances.com/ge/service-and-support/service.htm We hope this helps! -NC
@VonKushmarck4 жыл бұрын
I don’t have total control over every load
@rocketdaddy353 жыл бұрын
Or ANY load for that matter. Frustrating as crap!
@pan_1942 Жыл бұрын
still cant believe these are the same people who made the GAU-8/A Gatling Gun on the freaking A-10
@rosemundyee6863 Жыл бұрын
Just got this machine! having problem with this Deep Fill! have no instruction where to put the detergent, after reading all the negative comments, i think i am regretting purchasing it. Thank God i took out extra warranty!
@geappliances Жыл бұрын
Hello. We really hate to hear you’re having trouble with this, and we want to help. If you can, please send us a private message over our social media (such as Facebook or Twitter) providing the model/serial numbers of your specific unit. With that information, we can certainly help review your concerns further. We look forward to hearing from you! -SG
@geappliances Жыл бұрын
Hey, Daniel! We'll need the model number to properly answer the question. Some models have special dispenser drawers for certain types of detergent, some you throw right in to the basket, etc. Thanks! - JB
@adolfoperez82284 жыл бұрын
The deep fill on our washer doesn't work anymore. Tried resetting the washer and still nothing. Doesn't even add the 3 gallon extra water when you press it 1 time either.
@salenasmith24463 жыл бұрын
Deep fill button still doesn't fill with enough water. Im getting rid of this washer asap!
@chrisvela48604 жыл бұрын
We bought this on offer up today and like everyone else we are having trouble with the water filling up to the load size. I'm still looking for ways to get it working.
@geappliances4 жыл бұрын
Hi Chris, we are sorry to hear of this issue with your new washer and we want to help. Please list your model number so that we can research this further for you. If you need help locating your rating plate, with this number on it, please click here: www.geappliances.com/ge/find-model-serial-number We will be watching for your reply. -SF
@jayslife33503 жыл бұрын
@@geappliances please discontinue this washer. Do you have any models that doesnt have a sensor.
@ouiser19553 жыл бұрын
@@jayslife3350 good luck finding a washer or dryer that doesn’t have a computer chip in it that controls the settings. The new appliances all have them. These new machines are in no way made to last for decades like the “old” fashioned machines were. I miss my old Kenmore washer. No computer chip or panel. I had total control on water level and the washer and dryer lasted over 20 years.
@maclover15243 жыл бұрын
Take it back! Save yourself while you still have time! Or sell it and buy a new that agitates! Good luck! Hey we should form an organization. People Against HE Washers!
@lindalewis4380 Жыл бұрын
@@ouiser1955 I wish I had paid the $75-100 to fix my old Kenmore that stopped draining water, instead of buying this machine.
@kristinakahn47804 жыл бұрын
This is Kristina's mom commenting. This machine is garbage! We just purchased this washer over the summer. Machine no longer fills up 3/4 full. Maybe 1/4 now. I want to be able to wash larger loads again! This is maddening! We shouldn't have to pay for service on a washer less than a year old. GE, I see we are not the only ones complaining about this. These washers should be recalled.
@geappliances4 жыл бұрын
Hello, we are very sorry to hear of the experience with your washer. We'd be glad to check into some troubleshooting. May we have the model number of your washer? Also your washer is under warranty. Repairs covered under the warranty will have no charge. -BL
@CANDYZANE693 жыл бұрын
I just got this washer today. Big mistake. I cannot figure it out for my life. It is not washing, filling, or even completing a load. I am done. I am using the 24 hour return to get a new one or get a refund and buy a different brand washer. This is very disappointing because I had to save money to get a washer. Now I got one for over $800, with the warranty, and installation. This is a very difficult machine to try to use. It is not user friendly at all. I just want a machine I can turn on to wash and walk away until it is done. I think the big issue is having a computer brain on the washer. What a waste of my time and money
@cindyouellette63652 жыл бұрын
Totally agree. Returning mine!
@veroestrada28474 жыл бұрын
Just purchase ge deep fill 2 wks ago does not fill water on the water level water is at the bottom and my clothes on top i hate it i like better the old washers
@geappliances4 жыл бұрын
We regret to hear that you are not satisfied, Vero. Can you please clarify your concern? Also, which model# do you have? The link below will help in locating the model number on your washer: www.geappliances.com/ge/find-model-serial-number/ Thanks - TH
@cecilia80044 жыл бұрын
I'm having the same problem here ,I like better my old washer😔😔.
@Whimsicalwizardofwisdom8 ай бұрын
Hi everyone. What worked for me is when starting a new load, I keep it set to PRECISE FILL. I have it on COLD OR COOL. THEN I TURN THE NEXT KNOB one full right and set it to HEAVY on the WHITE setting. Then, before I start it, I hold the FILL button for three or so seconds until I hear a beep. Then I press start.
@Whimsicalwizardofwisdom8 ай бұрын
I haven't tried with hot water yet but I'd recommend keeping it to PRECISE FILL. Then when you choose you're setting turn it right all the way around and then pick your setting. Then, press the FILL button for three seconds. I hope this helps someone. I'm keeping mine on the HEAVY SETTING ON WHITES and it's filling up.
@geappliances7 ай бұрын
Hi! Thanks for reaching out. If your unit has the option that allows you to select your water level, setting that knob to Max will tell the unit to fill to its max capacity. Also, pressing and holding the Deep Fill button for 3 seconds will do the same. Hope this helps! -MS
@The_CNB4 жыл бұрын
Running my 1st load with this machine & the Deep Fill button doesn’t do anything. So my large load wash is running with a small puddle of water, not even coming close to covering the load. Model: GTW500ASN0WS.
@DepletedMan3 жыл бұрын
Yes it saw stinky after that me too lol
@laurac75934 жыл бұрын
We bought this washer and what a pain in the rear it has been. DEEP FILL: has worked exactly ONCE, ever. Add additional water: has never worked. I phoned into customer support. I had to schedule a phonecall because you were so backed up. I get a phone call back later from some lady who I'm pretty sure was Wanda Sykes. After over 30 minutes on the phone, I get talked in circles, not a single DEFINITIVE ANSWER about this washing machine except to unplug and wait 5 mins before plugging it in. Oh and lets not forget about the load that never spinned. And I had to take it out sopping wet. It washes well, but the features aren't working and the washer should not need to be unplugged and reset as a normal way of fixing it.
@geappliances4 жыл бұрын
Hello Laura C, can you provide us with the model and serial number of your washer and we will be happy to research this further. Thanks. AS
@tammymoore60064 жыл бұрын
So I'm not the only one I hate this washer my clothes never seems clean I don't know how that deep fill works
@geappliances4 жыл бұрын
Hi Tammy, we're sorry to hear you are not satisfied with your washer. Here's a link further explaining the Deep Fill function: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 -DJ
@beringstraitrailway3 жыл бұрын
Deep Fill does NOT work on my wash cycle! The Deep Fill light is on but the water lever never goes higher than two inches, and that is being generous, rounding up, the water level in the wash cycle is probably more like an inch or maybe an inch and a half, WITH the Deep Fill light ON! I'm very dissatisfied with the so called "Deep Fill" feature as it doesn't do what the advertisements say it will do! Consumers should be able to choose how much water they want to use!
@hugwuyn29902 жыл бұрын
I bought this GE Washer from Costco on line for 2 weeks . Now I have been so frustrating and out of my mind with the issue of water filling ( never get enough water level as I expected ).... I had to re-wash by hand to keep clothes get better clean ... OMG ! Had to return back to Costco for Peace in my mind , and will look for the standard washer Machine . This kind of freeking Washer is wasting my time. Amen !
@maclover15242 жыл бұрын
you are fortunate that you realized early on that this so called washing machine did not do what they say it will do...clean the clothes - what a concept! My God, I have been married for 62 years and washed a family of 7's clothes in a good ole Sears Kenmore washing machine for over most of those years...that is until my kids told me it was time to get a "New" washing machine so that as I get older I don't have to be concerned about the Kenmore breaking down. A broken Kenmore washing machine has this GE, High Efficiency (Ugh what an oxymoron) beat every time! God I hate this machine! I wish I would have realized early on how bad it was. Unfortunately, my husband had a stroke and the kids came in and were helping with the wash, etc. So it wasn't until recently that I took over full time on the wash again. What a terrible machine! What a waste of money! The aggravation, lack of really clean clothes, etc make me want to put this piece of junk on the curb for the next trash pick-up. Unfortunately, we are retired and do not have the money to replace this machine! Oh dear, that just makes me ever more sad...I will be stuck with this piece of junk for the rest of my LIFE!!! YIKES!
@sarahcarrizales97592 жыл бұрын
@@maclover1524 My husband bought it because it had a discount due to being dented and yeah....all good at first but now won't drain or spin and it's driving me crazy. I am wasting SO much water because instead of just spinning it adds more and more water. Very annoying.
@laurenmay2098 Жыл бұрын
My is home today, i am furious, this machine does not clean, they get our clothes wet.
@anishkamissick94804 жыл бұрын
I DID NOT enjoy washing my clothes using the machine!
@geappliances4 жыл бұрын
Hello Anishka - we're sorry to hear this. If you have a concern with regard to your GE Appliances washing machine, please email the details and your contact information to eResponse@geappliances.com and we will be happy to take a look. Thanks for reaching out to us. -NC
@BryanChance3 жыл бұрын
It is overly complicated and you cant control the wash cycle. They claim to give you "complete control". I got rid of it promptly.
@cindyouellette63652 жыл бұрын
@@BryanChance Totally agree! Getting rid of mine!
@TROW-1635 ай бұрын
A Whirlpool will do that 10 times better!
@cbbnetwork25 ай бұрын
@@geappliancesi remember octagon 1928
@deborahstocker7724 Жыл бұрын
I wish i would have read these comments before i purchased mine. They thi k they are saving water, but now i have to do smaller loads using more water, when i could have done one or two big loads.. It makes no sense 😂😂😂
@geappliances Жыл бұрын
Hi Deborah - With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. But your clothes are still getting clean, so it is not expected that smaller loads are necessary. Your comments are important to us and we certainly appreciate your feedback! -NC
@Hexlattice Жыл бұрын
I do! I do want complete control! Now how the hell do I turn off the stupid jingle that it plays when I start and when it finishes?!
I was wondering why i was stinking so much lately. Turns out clothes werent even properly getting washed and rinsed. I've basically been wearing still half-dirty clothes with detergent layered on it 🙄 I miss my old washer with agitator from the 2000s. Lasted over 15 years. This is just shiny new junk.
@Whimsicalwizardofwisdom8 ай бұрын
Hi. I posted a comment about what worked for me. Just go to the comments and press newest.
@KeithsTVHD13 ай бұрын
lol
@gc99234 жыл бұрын
This washer is a nightmare. Clothes come out crunchy because they dont rinse well. I use very little detergent. Press the deep fill button......still crunchy and basically dry
@marysmith481111 ай бұрын
I have this washer. I thought it was a little better than the others, but it has many flaws. Plus, I hate when I pull clothes out and they have dry spots on them.
@geappliances11 ай бұрын
Hi Verbena, Sorry to hear that you're not totally pleased with your washer. Dry spots on clothing after a wash cycle, normally means that the clothing was packed too tightly. Try adjusting the amount of clothing in your load to see if it helps. Also, using Deep Fill as described in the video above can help if you find that you need more water. If you have other questions, we're happy to help as best we can. -MS
@jdmforever55835 ай бұрын
@@geappliancesdo everybody a favor and pull these pieces of💩💩💩💩💩💩💩💩💩💩💩💩 off the market...
@Thordog51504 жыл бұрын
It will NOT fill with water. Okay, we all know now that the tub is huge, great selling point, right? Now we're told that due to overbearing government regulations, GE had to limit how much water the machine could use. Like having a corvette that can only get up to a speed of 30 mph. But instead of telling us consumers about this epic failure, or offer a workaround, they continue to sell it and offer a hyperlink that shows how to do a deep fill...which only gives a splash more water. How bad is it? 2018 Boston Marathon had heavy rain so without realizing it, my clothes finally got rinsed. It was embarrassing, I looked like I ran through a bubble/foam machine...my pits were foaming, my thighs were bubbling from "agitating" the soap out that my washing machine didn't rinse out (yes, I selected 2nd rinse). I wasn't alone though, there were a few other runners on the course who obviously had the same GE washer. Now I wash everything once then rewash again without soap. So much for saving water/energy, not.
@geappliances4 жыл бұрын
Hello Jim. We are sorry to hear about your washer issue. Please check the following information about washer and excess suds. products.geappliances.com/appliance/gea-support-search-content?contentId=17820 If this does not assist you then we suggest a service call. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at www.geappliances.com/ge/service-and-support/service.htm GA
@Thordog51504 жыл бұрын
@@geappliances You CLEARLY DON'T GET IT. It's not an issue of too much soap, or too much clothing or any other user error...it's an issue of the machine DOES NOT FILL WITH ENOUGH WATER! The tub is roughly 18" deep and water fills only a few inches, maybe the bottom 7 or 8 inches at most. Yes, I use deep fill and yes I press and hold deep fill for several seconds and yes, it squirts a little more but it's still NOT ENOUGH WATER regardless of any other setting I select. Yes, I've tried them all several times. What is so hard to understand about that? On this thread alone, almost everyone is saying the same thing but you still post the same links to remedies that don't address the issue of NOT ENOUGH WATER. When clothes are washed with NOT ENOUGH WATER, they don't get clean AND the soap doesn't get rinsed out...as if I needed to explain that. How about posting a link on how to get the machine to FILL WITH WATER or at least admit the machine is not capable of that.
@geappliances4 жыл бұрын
Your comments are important to us, Jim. We will be glad to pass along your feedback to our laundry team. We do understand your frustration and apologize for this inconvenience. Sincerely -SF
@sharris36244 жыл бұрын
@@Thordog5150 I AM SCREAMING I LOVE IT!!! EVERY SINGLE WORD YOU SAID!!! YOU EXPLAINED EXACTLY WHAT I'VE BEEN THINKING!!! OH MY GOODNESS YOU ARE SO RIGHT!!! 99 PERCENT OF THE PEOPLE IN THIS THREAD IS COMPLAINING ABOUT THE EXACT SAME THING, NOT ENOUGH WATER AND THE DEEP FILL/RINSE DOES NOT HELP AT ALL!!! THEY KNOW THEY DONT, SO THEY CAN GO SOMEWHERE WITH THESE GENERIC RESPONSES!!!! By the way, what did you ever do about yours?
@geappliances4 жыл бұрын
Hello Anita, We are so sorry to hear about your washer issue. Please see the following information about washer and excess suds that might work: products.geappliances.com/appliance/gea-support-search-content?contentId=17820 If this does not help, then we suggest a service call. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at www.geappliances.com/ge/service-and-support/service.htm Thanks for working with us. -SF
@olivia_oneil Жыл бұрын
When I hold my Deep Fill button for 3 seconds, it makes the noise in this video but all other lights remain on, and it’s trying to do a normal wash cycle. I cannot get my washer to just fill and soak items. I’m so frustrated. :(
@geappliances Жыл бұрын
Hi Olivia, Thanks for reaching out. Sorry to hear about the issues you've had here with your washer. We did want to say that, due to the standards set by the Department of Energy (DOE), you will no longer see a wash basket full of water. Deep Fill, when you press and hold the button for 3 seconds, will tell the washer to fill to the maximum water level. It will fill to approximately 26 gallons except on portable / stationary models with Deep Fill. On these models the maximum water level is approximately 20 gallons. If you're pressing and holding the Deep Fill button for 3 seconds and extra water is not being added, this would not be considered normal and service may be needed to further investigate. Should you need them, our team can be found here: spklr.io/6059ifQv We do hope this is helpful. If you have other questions or concerns, feel free to let us know. All the best. -MS
@youandmeplusthree34652 жыл бұрын
How do I do the extra spin without running more water? My blankets come out soaked!!!
@laurenmay2098 Жыл бұрын
Good luck with that, the jeans i washed today on bucked came out wet, results? 90 minutes in the dryer. So we are supposed to save water but not electricity? Can someone explain this shit to me? Rolling my eyes, i am so mad, gosh.
@KGLOVE14 Жыл бұрын
Class action. I just got it today and have done everything to get it to deep fill even on bulky item setting
@geappliances Жыл бұрын
HI there, Thanks for reaching out. Sorry to hear of your frustration. You can press the Deep Fill button to add 3 gallons to your load or you can press and hold the button for 3 seconds to tell the washer to fill to max capacity. We also wanted to say that the Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. You can read more about water levels by clicking here: spklr.io/6053cOY1 If you have other questions or concerns, feel free to let us know. Best wishes. -MS
@KGLOVE14 Жыл бұрын
Doesn't work. They are coming to pick it up today!
@geappliances Жыл бұрын
Hello. We hate to hear the Deep Fill option isn't working for you - that certainly isn't the performance we would expect from our washer, and we regret any inconvenience caused. If you were keeping the machine, we would have been more than happy to assist further; if you could reach out to us with your specific model number (here or with a private message over our social media) we could have certainly reviewed your situation and helped reach a resolution. If you've already arranged for your machine to be picked up, we will certainly still let our team know of your experience for review. Going forward, we'll do all we can to earn your trust in our brand, and we're available any time if you have any other concerns or questions. -SG
@danielleg2616 Жыл бұрын
@@geappliances worst LOUD machine ever. Doesn't fill up and bounces around on spin cycle . I can't even wash my comforter. Make the old style again PLEASE. We want WATER
@felishapresident4641 Жыл бұрын
Funny how you strarted with class action then @geappliances decided to respond. What brand of washer do you have now?
@alemini83835 жыл бұрын
We purchased GE Deep Filler April 2019 at Home Depot and we just found out that this washer does Not Release Cold Water, washes only with hot water! what should we do we are very upset spending money on this brand new GE washer and does not look good for us after reading all this complains from different people!
@geappliances5 жыл бұрын
Hello Al. Thanks for contacting us. We are glad to assist. It sounds as if the hot and cold water lines may not be connected properly. The Cold water inlet connection is located on the left and the Hot is on the right as you face the back of the washer. A "C" and "H" is stamped in the metal above each valve. Please check to make sure they are connected properly. Thanks, RF
@Ahnleshak4 жыл бұрын
I'm now taking my wet small blanket to a laundromat to re-wash, rinse, spin and dry it.
@steveionis18704 жыл бұрын
TruthBKnown This is exactly what I am needing to do. Complete inconvenience and waste of time. These machines are horrible.
@geappliances4 жыл бұрын
Hello Steve, we are so sorry to hear of these issues. Can you provide a model number and a specific washer question we can help you with? Please let us know. Sincerely -SF
@BadfingerFan3 жыл бұрын
While you're at the landromat, check out the name of the washers. The number one commerical brand is Speed Queen. There's a reason for that: Durability and performance. Home versions are available.
@ouiser19553 жыл бұрын
@@BadfingerFan yes. I wanted a Speed Queen but no dealers in my area carry them and the second problem is no service in my area if something were to go wrong. They really are good washers.
@1BethMcBeth2 ай бұрын
@steveionis1870 did you respond to GE's comment to you? What did they do, if anything? Yes, I know it was 4 years ago. You might even have a different machine now.
@patriciascott4211 Жыл бұрын
I just moved into a duplex with this washer in a shed. It’s driving me crazy. It squirts water into it then pauses then squirts some more then pauses. … then starts filling with water so I think it’s ok and walk away. Later when I go to get my laundry out of the washer, it’s stopped , I open the lid and the clothes are only partially wet. It never finished filling and it never started washing. Then I start it again and it starts to fill but again goes through the same thing. Eventually after an hour or so I get it to fill and then I can wash a load . Am I doing something wrong?
@geappliances Жыл бұрын
Hi Patricia, and thanks for reaching out. We hate to hear you’ve had trouble with the washer not completely filling and not agitating. This isn’t the performance we would expect, and we regret the trouble you’ve had. We want to assist. Please reach out to us with a private message over our GE Appliances social media (such as Facebook or Twitter) providing the model and serial numbers of the washer. With this information, we can certainly look into your concern further. We hope to hear from you soon, so we can assist. We’re also glad to help with any other concerns or questions you may have - all the best. -SG
@patriciascott4211 Жыл бұрын
@@geappliances Thankyou
@geappliances Жыл бұрын
You're very welcome, Patricia. We're more than happy to assist with this washer concern, and we look forward to receiving your message with the unit's information. Again, we're also happy to help with any other concerns you might have. Have a great day! -SG
@Whimsicalwizardofwisdom8 ай бұрын
Someone needs to start a class action lawsuit.
@lorenaresendez96762 жыл бұрын
I just bought this washer and dryer. The dryer seems okay. The washer makes a horrible noise. I don’t think it washes properly. It takes too long to wash. I will be returning it to conn’s. 😟
@lindalewis4380 Жыл бұрын
HOW can you add pieces after it starts filling? very frustrated.
@DanDan-xj8ox Жыл бұрын
Like I tell my boyfriend (bc this washer made me turn gay), after he puts on his makeup and does his hair and asks, "how do I look honey?" I say, "Do you want a lie or do you want the truth?"
@mrmaddocs687522 жыл бұрын
I thought it only added 3 extra gallons of water
@TheAverageMiz4 жыл бұрын
I like to put detergent on before the clothes but on the normal cycle you can't do this the lid locks and It does auto sense for the water level but if there's no clothes in. it dispenses very little water. which makes it impossible for me to do wash the way I want too I hate technology why does this..the instruction manual doesn't give you any wash times. So what? Am supposed to wait there till my washer hits the rinse cycle until I add fabric softener on certain cycles? Each cycle should be fully explained on how it operates and times for each cycle I hate this washer I didn't really have a choice cuz the wife got it before I could see it or I would have never gotten this junk
@geappliances4 жыл бұрын
Hello Mizaell, thanks for reaching out to GE Appliances with your concerns. To research this further for you please reply with your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We will be watching for your reply. Sincerely -SF
@alexarodriguez92723 жыл бұрын
I have the same problem need more water
@mstanley41092 жыл бұрын
There is no where to add fabric softener.
@ricardogonzalez64284 жыл бұрын
So many problems with my GE washer, starts shaking uncontrollably if you don't perfectly balance and fill it up with clothes. Plus that deep fill thing doesn't work well either
@geappliances4 жыл бұрын
Hi Ricardo. Thanks for contacting us. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Refer to the Installation Instructions for proper leveling. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation.If the above suggestions do not correct the situation, service may be needed to check on this for you. Thanks much.
@geappliances4 жыл бұрын
Hi Ricardo. We apologize for our late reply. Loading your washer to avoid out of balance issues is important. Take a look at this short article to see if any of these tips help: products.geappliances.com/appliance/gea-support-search-content?contentId=35644 - Also, if you press and hold the Deep Fill button instead of pressing it once, you will make the tub fill to its maximum capacity. We hope that this helped! -MS
@laurenmay2098 Жыл бұрын
@@geappliances after we loaded the stupid machine, the clothes are supposed to stay still inside? Nope, it moves around to wash it, god for bid the clothes to not be in line, it does not spin and the clothes are wet, dripping wet, gez, all you people do is appliances, but not one that works. Hate ge, oh boy and the stupid sensors, what a non sense, forgive my English, but i am mad as a cow.
@mercurym-79046 ай бұрын
Every washing machine has issues these days. Perfect wash machines are out the window since the 90s.
@YourLocalPilotWannabe2 ай бұрын
I don't think this is the video on how to start a GAU-8/A Avenger
@missjalisco862 ай бұрын
Is there a function to wash the clothes quicker? Mine last for like an hour 😴
@geappliancesАй бұрын
Thank you for taking the time to reach out with your question. We would like to know a little more and research this for you. Could you please send us a PM/DM on our Facebook or Instagram page with the full model and serial number on your unit? If you need help locating the model please see the link- spklr.io/6059SXPS.
@paulahilliard99694 жыл бұрын
My washer is doing the same thing, it won't fill up to the load that i want it on, and the downy won't all come out of my cloths and it won't drain right on the towles and jeans cycle. I have had this machine for a couple of yrs. Here is my model # GTW460ASJ2WW
@geappliances4 жыл бұрын
Hello Paula, We are sorry to hear you are having this issue with your washer. Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. Make sure you don't have your washer set on Normal Colors and try again. If you still have issues, please send us a private message and we will be happy to assist you further. JW
@patfarley49134 жыл бұрын
@@geappliances No matter what I do, I can't get enough water in the machine. I have never had such a situation with a washing machine! I wish I could just get it replaced. I have to add a pail or water to it.
@geappliances4 жыл бұрын
Hello Pat, We are sorry to hear you are having this issue with your washer. Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. Please verify that you don't have your washer set on Normal Colors and try again. If you still have issues, we recommend reaching out to GE Consumer Service at 1-800-432-2737. We don't recommend adding water to the washer. Thank you! JW
@lindabartko79083 жыл бұрын
@@geappliances ENERGY EFFICENT !? YOU ARE JOKING, IT TAKES FORVER TO DO A LOAD , NOT TO MENTION THE WATER IT USES, & WHOEVER HEARD OF WASHING COLORS IN WARM AND OR HOT WATER!!!
@gennyrosemamaclay2185 ай бұрын
I just purchased it yesterday and tried using for the first time. I put my small blanket and when it’s on wash, the washer was shaking violently.
@geappliances5 ай бұрын
If you find that your washer's walking/shaking excessively, take a look at this article to see if the tips inside help: spklr.io/6059oEwh
@vinstriker59844 жыл бұрын
Here with the same problem, pain in the as washer 😡
@andreadiaz61792 жыл бұрын
This helped me so much, I was having trouble because my mom forgot to start it
@kris03694 жыл бұрын
Would it damage it if I fill it to the top with pile full water has anyone tried it, at our old place in the laundry area in that apartment building we used to live in. I use mop pile fill it another inch or two just to wash comfortable for fully loaded clothes. Were back to using liquid soap the washer is not strong enough to break the pods, the first time we wash in pod the water level was so low in fill wash I was worried it would't wash properly, my white socks came out semi wash, semi dirty, semi dry, and the clothes at the bottom still had laundry pods like it didn't break up pods, I think I rewash the clothes again, waste of water. We only had it a week.
@geappliances4 жыл бұрын
Hi Kriss B - The washer is not designed for water to be poured in to the top. Instead, we recommend using the Deep Fill Option which adds additional water to the wash load, regardless of whether you used a manual or load-sensing fill. We also recommend using Deep Rinse for larger loads. We're sorry the detergent pods were not dissolving with your previous washer. Please visit: products.geappliances.com/appliance/gea-support-search-content?contentId=39558 We hope this helps! -NC
@LollyHCloud4 жыл бұрын
I just got mine 2 weeks ago and deep fill wont work. I want to wash my twin blanket but how can I if it won't fill up?
@geappliances4 жыл бұрын
Hi Lolly, we would like to offer our assistance. Can you please provide us with the model and serial nunber of your washer. If you need help locating the model and serial number, please visit the links below: Top Load: www.geappliances.com/ge/find-model-serial-number/top-load-washers.htm Front Load: www.geappliances.com/ge/find-model-serial-number/front-load-washers.htm Thank you. AS
@LollyHCloud4 жыл бұрын
@@geappliances Hi, it says on the back GTW465ASN1WW FR149962G
@geappliances4 жыл бұрын
Hi Lolly - this is a nice model! We regret the difficulty you are experiencing. Press Deep Fill once before starting the cycle to add an incremental amount of water. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible. The Deep Fill button can also be pressed after the washer has completed filling and is washing. You can also use the Bulky Items Cycle. Otherwise, please contact GE Service at www.geappliances.com/ge/service-and-support/service.htm
@danascynthia23603 жыл бұрын
My deep fill won't work except on bulky option. Why is that?
@ouiser19553 жыл бұрын
You can thank the Obama administration for the water level issue to conserve water. All washing machines have to comply with the mandates passed while this administration was still in office in 2016. Manufacturers have to comply with those mandates. Because you know Government knows how WE are supposed to wash laundry 🤦🏻♀️
@paintilludrop2 жыл бұрын
I will try your advice..I did not understand I had to hold it that long. Will try with next load. I got so..xxx I used garden hose to fill up.
@chemepuppie3 ай бұрын
I only have the deep rinse feature :/
@zzzthaoster Жыл бұрын
I got a hot point washer, I have to manually dumped couple more gallons of water to get enough water for the load.
@geappliances Жыл бұрын
Good day, Our apologies to hear that the water levels are not satisfactory. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. It is not recommended to manually add more water to the washer. Some models have a Deep Fill option which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill. If you have any questions, please be sure to let us know. Take care. -MH
@CMFJ96002 ай бұрын
How about I can't find the softner dispenser on this thing... it's driving me crazy. The manual is no help.🤷🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️🤦🏻♀️
@geappliances2 ай бұрын
We're happy to investigate on your behalf. Can you please send us your model number? Rating plate location can be found here: spklr.io/6059S8fF.
@lakeseminole2 жыл бұрын
Do not ever, I repeat EVER, buy a machine without an agitator! Sorry but the top load TR7 Speed Queen washer (with agitator) is the top of the line! You don't need a fancy POWER wash button because you have a MULTITUDE of wash options including HEAVY wash. This Speed Queen actually FILLS TO TO TOP of the tub if you select and of course has many other water fill options. It also offer at least 10 favorite buttons, should you choose to program, pre-wash, pre-soak, delayed start, STABLE spin, and so much more. Spend a few extra bucks, get the INCLUDED 7 year warranty and this thing will probably last 40 years if you keep it clean! You can balance a nickel on this machine during the spin cycle and the wash cycle is so quiet, you'll think it isn't operating! This is a heavy duty built machine which of course offers gentle cycles for your light weight clothing, rugs and more. I've owned at least 5 machines in my lifetime and none perform as well as the Speed Queen, which by the way is built in America for over 100 years! Stop falling for the home store junk. Go and check them out!
@kbarnes49432 жыл бұрын
Lakeseminole I want a Speed Queen. But the biggest one they make is only a tiny 3.2 cu/ft. Speed Queen said its not big enough to wash a king size comforter. Makes no sense that the biggest commercial washer manufacturer only makes tiny washers.
@urhiredhr4212 жыл бұрын
@@kbarnes4943 Actually I was AMAZED at the size of the tube. We think we need this mega capacity units and it is just not true. Admittedly, you would not be able to wash a King Size comforter yet then again, how often do you wash them? I can run up the road and get it done for me once a year for $13. You have to see it to recognize how large the tub truly is. I've never filled this one to the top.
@kbarnes49432 жыл бұрын
@@urhiredhr421 I'm just going by what Speed Queen said. And my wife just said "eww" how often do you wash them? We wash them every week.
@DanDan-xj8ox2 жыл бұрын
the video shows there is an agitator but like you when got mine there was none..
@above.average.gaming.natio3026 Жыл бұрын
zzzzzzzzzzzzzzzzzzzzzzzz
@bbtol4 жыл бұрын
Kind of sad you’re unable to wash a blanket.
@MultiWayland3 жыл бұрын
real sad
@G3.9-64 жыл бұрын
This washer came from hell
@lindabartko79083 жыл бұрын
HA HA MY THOUGHTS EXACTLY!!! who ever designed that thing never washed clothes!
@MultiWayland3 жыл бұрын
@@lindabartko7908 its better to use a ROCK on the clothes
@DanDan-xj8ox2 жыл бұрын
THEY SHOULD BE SUED FOR SELLING THIS HUNK OF JUNK.
@joefalc814 жыл бұрын
How long does it take to finish a regular normal cycle. It feels like forever even on a normal cycle.
@melissanative17993 жыл бұрын
A LONG TIME I KNOW!
@quintonburkham504 күн бұрын
I wish she would still make a good product
@mak6752 ай бұрын
I've been using my new machine approx. 1-1/2 months. It makes terrible grinding/whiring sounds. I have purchased several other new washers over the last 30 years and none have sounded like this. I recorded the sounds this washer was making and went to a local appliance repair. They listened and said something was wrong. I just scanned a code included on the owner's reference guide to watch a video on "normal washer sounds." Yup, as best as I can tell my machine sounds like the video. What junk!!! Will sell and replace asap with a Maytag.
@geappliances2 ай бұрын
We're sorry to hear you're being inconvenienced by the noises your washer is making. We strive to meet the need of our consumers, but we also understand there is always room to improve. We will be sure to share your feedback with our design and engineering teams to see how we can improve on this in the future. We hope to be given a chance to earn back your trust in our brand.
@LosPP1003 жыл бұрын
How I’m supposed to put the softener ??? Helppppp
@arreola8913 жыл бұрын
In this particular model, it goes right in the middle of the agitator. There's letters there that say "liquid fabric softener only". You can pour it in at the very beginning of the wash and leave it. You don't have to worry about coming back to pour it in before the rinse cycle starts. It will distribute the softener automatically. I like that feature.
@melissanative17993 жыл бұрын
WHY DID THEY MAKE THE TUB SO HUGE YET IT WILL ONLY FILL UP WITH WATER A 1/3RD OF THE WAY? WE HAVE TO DO SMALLER LOADS WHICH IS NOT ENERGY EFFICIENT. THAT'S USING MORE ENERGY!!!!!
@rocketdaddy353 жыл бұрын
Actually you should consider yourself lucky if you even get 1/3 of a tub full - - I get about 2 inches no matter what!
@melissanative17993 жыл бұрын
@@rocketdaddy35 WOW, I DON'T KNOW IF YOU HAVE THE SAME MODEL BUT MAYBE YOURS IS BROKEN.
@malcolmlonewolf9621 Жыл бұрын
Just buy this washer last week still wondering how to use the Deep fill for a regular wash like just a normal wash wondering do I just press for 3 seconds or am I missing something????????
@geappliances Жыл бұрын
Hello, Congratulations on your new washer! We'd love to help. There are two ways Deep Fill can be used: Add a little more water: Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. Full Tub Fill: Press and hold the Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons You may learn more about this feature here: spklr.io/6054YQga. We hope this helps! We're always here if you need anything. Take care. -SH
@julietportillo55094 ай бұрын
I just used for the first time. Not sure how to ask, but does anyone’s make a weird “non traditional washing machine noise” I didn’t fill much but doesn’t seem like it actually moved clothes all that much.
@geappliances4 ай бұрын
Hi there - We'd be happy to look into this for you. Please provide your full model number, so we can better assist.
@nangshan77564 жыл бұрын
It take time 2 and half hours pls help anyone
@kristinzenglin176 Жыл бұрын
Only a few months old but with just two towel on bulky settings my washer is loud and it the washer moves forward
@geappliances Жыл бұрын
HI, Kristin. Congratulations on the new washer! We're sorry to hear it's a bit unruly during agitation, but it certainly should not be vibrating so much it's walking. Please check that the leveling legs are djusted evenly and that it is on solid, level flooring. The packing materials should be uninstalled when it's delivered as well, as this could cause excessive vibration. If the issue continues, please call 1-800-432-2737 to set up a service appointment under the warranty. Thanks! - JB
@julianbelisle32834 жыл бұрын
This machine is VERY loud! Makes a constant loud groaning sound. This just won't do. Sad Sad. I've owned it 30 minutes. Back to Lowe's you go!
@geappliances4 жыл бұрын
Hi Julian, We regret to hear of your experience and would like to do what we can to assist. If you still have the washer, please e-mail us at eResponse@geappliances.com with your name, address, ph#, and model/serial so that we can review further. Thanks in advance! - TH
@MultiWayland3 жыл бұрын
WOW THANKS WHAT DID YOU GET ?
@mariemacool96984 жыл бұрын
Just moved into a apartment with this stupid washing machine that will not fill up with water PERIOD I’m so pissed 😡
@geappliances4 жыл бұрын
Hi Marie, Thank you for reaching out regarding your washer. Can you please provide us with your model#? We'll be glad to take a look. The link below can help locate the model#. www.geappliances.com/ge/find-model-serial-number/ Thanks - TH
@dhansel48352 ай бұрын
I wish my 14 year old Sears Whirlpool top load washer didn't crap out. Sears said they could not get parts. With a washing machine and a dish washer you need to keep it simple and not add all these bells and whistles to them.
@user-nr1tf7cr9y9 ай бұрын
I have a gear grinding noise that ge service reps cant id. Its a little over a year old. I am so disapointed and so ready to throw this top loader away. Cant stand the loud noise during wash cycle. Any ideas as to what it is? Motor?
@geappliances9 ай бұрын
Hello-Thank you for reaching out to us. We are sorry to hear that you are having a noise concern with your unit and can understand your frustration. We would like to help. Could you please send us a private message, and include your model and serial number? We look forward to hearing back. Sincerely-DM
@AndreaHernandez-du9lm Жыл бұрын
I bought this wash machine The water don’t go up to the top
@geappliances Жыл бұрын
Hello-Thank you for taking the time to reach out. We are sorry to hear you are having some trouble with your washer unit. We would like to help if you could please send us a private message with your model and serial number. We look forward to hearing back from you. Sincerely-DM
@patsyeagle73117 ай бұрын
How to turn deep fill off for next load?
@geappliances7 ай бұрын
Hello. Deep Fill can generally be canceled by pressing the button again. Features can vary by model, so if that doesn’t work for you please provide the model number of your washer. We would be happy to look into this further, if necessary. We hope this is helpful, and we’re wishing you all the best! -SG
@blachhblah2878 ай бұрын
Does anyone know how to turn the buzzer off its way too loud
@geappliances8 ай бұрын
We definitely share your concern and would like to know a little more. Do you mind sending us a PM/DM the model and serial number of your appliance, and a few details of the issue you're having? We'd like to see what we can do to help. Sincerely-DM
@Brother.Bernie3 жыл бұрын
Does any of the newer model top loading washers fill more than two thirds without having to have a “deep fill” feature? Or is side loading better for this?
@ouiser19553 жыл бұрын
The front loaders are worse. Once you close the door on a front loader forget about having the ability to add water.
@RandyPietrzak6 ай бұрын
Add it through the detergent door.
@user-cc2ec1qf7d Жыл бұрын
I just did one load and now the lid lock no longer works!! OMG almost funny, how do I remedy this?
@geappliances Жыл бұрын
Hello, We're sorry to hear that the lid lock no longer works. We understand how concerning that would be, and we'd love to help! We recommend following the tips within the following article: spklr.io/6058YFu4. -- We hope this helps! We're always here if you need anything. All the best. -SH
@dhhbtd4 жыл бұрын
The deep fill works 1% of the time.
@geappliances4 жыл бұрын
We are sorry to hear you are having an issue with your Deep Fill feature. Press and hold for 3 seconds to get a full deep fill. Note: If you have an Energy Saver washer the deep fill will be available on all wash cycles except the Normal/Colors due to DEA regulations. Also be sure to have the lid down when using the Deep Fill option. We hope this helps! JW
@patfarley49134 жыл бұрын
@@geappliances Still doesn't work for me~it worked when we bought it a couple years ago and has since quit adding water,
@ajshafer17864 жыл бұрын
It will work if the water pressure is high enough.
@tanvirislam76754 жыл бұрын
This is the word thing EVER!!!! Highly not recommend
@JeremyClarksonRealest Жыл бұрын
same company that made an auto cannon btw
@Magdielnegron2 жыл бұрын
This washer is a piece of poop. It just stops working properly and go figure how to troubleshoot it with those fault codes. All I want to do is drag it down the road until it catches fire. A waste of money and a total inconvenience.
@soniarosado46562 жыл бұрын
Hey so just got my 🆕 washier nice 😀
@TheMetallicaveRadioShow11 ай бұрын
We have this model without the agitator and not sure where we put the softener
@geappliances11 ай бұрын
Hi! We'd be happy to help out. If you can provide your model number, we'd be happy to take a look into this for you. If you need help finding that info, you can click here: spklr.io/6054lNJe Hope to talk soon! -MS
@outoftime7886 ай бұрын
are u serious? jus dump it in
@freedom14393 жыл бұрын
Just got this machine,,, it makes sound then doesn’t, then does,,,,,strange.....
@The97Heritage2 жыл бұрын
Had this for 2 months, absolutely hate this washer, deep fill does not work holding the button for 3 seconds, light for deep fill only comes on when set to “Bulky items” Don’t waste your money.
@maclover15243 жыл бұрын
I am so sorry I bought this machine. I am well versed in computers - been working on computers for over 30 years. So...I do not expect to be literally stumped by something that should be simple to operate as a freaking washing machine. I've been using one of those for the past 60 years of marriage and with 5 kids I did a ton of laundry in my day!
@paintilludrop2 жыл бұрын
I hate my new machine. I want full tub water. Thanking God I kept my Maytag Neptune units. I will pay the 300.00 to fix my 15 year old machine. It only needed maintenance..but I got sick. Not able to take apart any more.
@maclover15242 жыл бұрын
@@paintilludrop I am sorry you got sick and are no longer able to take your old reliable Maytag washing machine apart. I think GE owes all of us our money back so we can go and buy a "REAL" washing machine!
@jordanfgfox7237 Жыл бұрын
So dose the washing machine has a faster rotation than the a10 warthog or is it the same speed
@geappliances Жыл бұрын
Hello there, Thanks so much for reaching out. Front-load washers and many newer top-load washers have a variable speed motor. The variable speed motor adjusts the agitation and spin speeds throughout the cycle based on the cycle selected, the load size, and the amount of torque (resistance) it gets from the load. There is no "fixed" speed for slow or fast speeds. We cannot provide the RPMs (agitate/spin speeds) for our washers. All the best. -MH
@alponarc23078 ай бұрын
Omg they actually responded
@jonreygarcia66333 жыл бұрын
cold water supply is not coming out
@quintonburkham504 күн бұрын
How About making a washing machine that works for more than a year
@geappliances3 күн бұрын
We've responded to your previous comment, and we hope you see it soon.
@e.michelle24244 жыл бұрын
I LOVE this washer!! Had it 3 days, love how it washes, but I get mystified at how to get the deep fill working. Clothes come out clean, not wet after the spin, and I can finally wash my comforters at home.
@geappliances4 жыл бұрын
Hello E. Michelle, thanks for reaching out to GE Appliances and we will be glad to help. To research this further for you please reply with your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We will be watching for your reply. Sincerely -SF
@psfgtech2 жыл бұрын
@@geappliances I wish GE would reply to me, I cant even get an account set up online
@sue34974 ай бұрын
after 3 months it is leaking from the bottom😢
@geappliances4 ай бұрын
We hate to hear you’re having an issue with your washer leaking, and we want to help. We have a resource for what to check if your washer is leaking at this link: spklr.io/6055oV6z . If those tips don’t help, please provide the model number of your washer (here or with a private message over our social media, such as Facebook or Instagram) and we can certainly review further.
@marlenesoles-ambos64534 жыл бұрын
It leaves fabric softener all over your clothes, It is the worst washer I have ever had. I waste a lot of water doing a second Rinse 😠
@blairbailey619915 күн бұрын
Yeah you have to put it on 2nd rise IF your using Is fabric softener.
@AmikX15 Жыл бұрын
I don’t know what I’m supposed to do it says number 4 ui software non critical I don’t know what that means or how to fix that
@geappliances Жыл бұрын
Hello there, we're sorry to hear that an error message has appeared on your washer. To better assist with this concern, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at 1-800-432-2737, or online here: spklr.io/6050lHUE We are confident our technician will be able to provide the best assistance possible for this concern. Take care. - PM
@ctolityyy320510 ай бұрын
Where to add fabric softener ?!!!
@geappliances10 ай бұрын
Hello-Thank you for taking the time to reach out. We would like to help look into this for you. Could you please send us a private message with your full model and serial number, so we may look into this further for you? We look forward to hearing from you- Sincerely-DM