GE Profile Ultrafresh Washer Top 5 Problems

[@BrunoFerreira-sf6gr]

🙋‍♂️hello..I'm from Brazil 🇧🇷..and I follow you from here...and I really like your channel...thank you very much for the video...😁👍👏👏👏

[@danielulloa5318]

Thanks for the video, man. i had mine for over 1 year, and boy, it's falling apart little by little. The codes are another thing to be knowledgeable, i am sure you know, but us clients won't. The door seal goes out quickly, with a tiny leakage. Question , buttom leakage: Would you say that's the pump with a small crack?

[@wendiflores2637]

I recently purchased the 5.3 GE Profile Smart Ultra-fresh Front load Washer. After pulling out the dispenser detergent tray after every wash at least 1/4 cup of water leaks into the tub. I need to open and close the dispenser tray at least 3 times before the water leak completely stops. Have you heard of or encountered this issue with this unit? I recently sent a video to GE Corporate and they claim this is not a known issue with this unit. I am being advised to call a GE technician for service under my warranty plan. I sure would appreciate any information you may have on this issue.

[@JAVASTAR89]

One of the best videos I seen on this model.

[@patchesw3815]

I have one of the first generation fresh vent front loaders going on 5 years. Only thing that went bad so far is the water valve inlets, which I replaced myself, got the part from GE for $77. It wasn’t a faulty valve, it’s the county water where we live. Now the machine is to gather a small puddle below the front filter/drain section. I clean it monthly, and this machine gets used almost every other day. Don’t want to buy a new, because the reviews are awful. GE’s QC is obviously not up to par, and even though the appliances are mostly made and put together here in the states, their parent company is Haier (Chinese company). Not a true GE appliance anymore. Honestly, I don’t think one brand is better than the other. They’re overpriced and cheaply made. I would expect to replace this machine in a 6-8 year time frame based on usage.

[@mharper7272]

I have the same washer and it will start a cycle try a few times to lock the door and then flash DOOR across the screen but the door is locked, after waiting a few minutes the door will unlock, i've already replaced the electronic door locker and it continues to do the same, What would the next item to replace inverter board or main board thanks

[@appliancealliance4444]

Remember to theorghly inspect the striker and associated wiring. If all checks out you may need to replace your main control unit. It’s a good idea to have an issue like this properly diagnosed by a reputable appliance technician.

[@indigozenrivers8852]

Ours is doing the same we replace the electric door lock ....worked then it started reading door and will not start.

[@eseguy5118]

Mine is doing the same locking and unlocking during a wash. Then it ends the wash. Already replaced the Door Lock Switch and it didn't fix the problem.

[@bradl1982]

Had ours for about 5 years and so far I’ve only had to replace the water inlet valves. About $50 and 30 mins of my time. So far not too bad.

[@thedude2897]

That was my issue. Same time frame too.

[@ismaelarguello31]

Do you have a video

[@bradl1982]

@@ismaelarguello31sorry, I don’t have a video. It’s pretty easy though, a few visible hose clamps you can get off with some pliers and 1 or 2 electrical connectors I believe.

[@darrellmuhammadeco-friendl6771]

Its 5 years for me as well and its starting to leak at the bottom. I hope it's simple.

[@bradl1982]

@@darrellmuhammadeco-friendl6771 check the drain plug at the bottom of the machine first and the drainage hose. Might be clogged up.

[@tiffany8126]

Had mine for 14 months and now it won't drain. Fills & spins fine, but won't drain! I checked the filter and the blue hose and those are clear. My no name top loader that i had prior to this lasted 17 years!

[@michaeloliver6745]

I’m having the same problem. It’s probably the pump, might be bad, might just be clogged or stuck on something.

[@billfromkcmo1]

I had same issue had to take apart and clean out the hose between the tub and the pump had a huge gair ball in it by hinge I mean it was the size of a softball

[@matthewread8473]

Having the same issue. Everything works and tests perfectly except the pump. Replaced it, still doesn’t work. Damn near brand new machine

[@michaeloliver6745]

I replaced my board. I checked the drain pump and got 19 ohms of resistance and it wasn’t clogged, it had enough strength when I spun it by hand so… pretty much had to be the board. Also I wasn’t having the relay clicking either. I figured that meant that it’s not the inverter. $119 plus shipping from the owner of the KZbin channel and it’s working again. I emailed GE and they’ll only give me $70 …. I told them I’ll never buy GE again.

[@louannhoveland]

I've had mine for 2 years won't fully drain clothes are soaking wet. Replaced the pump... did not fix it

[@dalebeall5176]

I've had this washer for almost 4 years, only thing I've replaced is the water inlet valve assembly twice. Other than that it's been pretty solid

[@508achannell1]

I had to do that this past weekend. I kept getting a h2O supply error and I had also noticed the automatic detergent dispenser wasn’t working. My washer is less than 2 years old.

[@Ayram9]

@@508achannell1We just put laundry powder directly on our clothes rather than using the drawer dispenser options because we were told most modern front facing machines will have issues over time with the dispensers and hoses. The exception is when we need to use Woolite or bleach which isn't often. Powder in a box is also much better for the environment.

[@morys1975]

I just bought this washer. I am curious what happened to your machine to need to fix the water inlet valve assembly?

[@508achannell1]

I don’t really know why it went out and had to be replaced. I am careful with it but what I have read is that it’s common part to go out bc it’s plastic and cheaply made. Who knows 🤷‍♀️

[@esmilove9966]

I’ve had mine for a little over a year and it won’t start because of door latch code 23, changed it and it still won’t start. Before it did this I would get notifications washer was done but I just turned it on, or I would turn it on and it wouldn’t wash. Could it be the control board?

[@jameulemans]

We have one of these and water is leaking from under the top panel. I don’t think the drawer has any options to leak but I wish there was a video on what the source could be without taking the whole thing apart.

[@sophiecrowdy2932]

We had and have this issue. We realized that the top/roof of the detergent section would get covered in soap or something else that clogs the water spray from coming straight down. The sprays would then go off to the side and leak out where it was supposed to be. This caused our issue with water leaking from inside the machine. We take a wet rag and really clean the inside of the detergent's inside. You will have to take the detergent dispenser tray out first. Becareful if it's full of soap, keep it level or the soap will spill out. Have a towel ready to sit it on or just sit in in the washer tub.

[@Catalik1000]

My front load is just over a year old. I wipe the gasket and leave the door open after use. Well, it leaks detergent from the gasket. What do I do?

[@thedude2897]

Had mine for 5 years. I use it for business use for massage therapy so its used a lot. Just had to change the water inlet valves which was easy. Only other issue I've had is the water tray not draining where the softener goes.

[@AmandaFarmer-w6m]

What was the issue with the water tray not draining? That's what's happening with mine, and I'm trying to figure out what needs to be done.

[@thedude2897]

@AmandaFarmer-w6m Honestly I still have yet to figure that out. I tried a new tray and it did the same thing.

[@AmandaFarmer-w6m]

​@@thedude2897, well, dang. If you figure it out, please let me know.😂

[@gregdrmax]

I searched your channel…do you have the same type of video, but on LG front load washers? Thx

[@EmmaRediker]

My washer will turn on and show a display but then there is a clicking sound and the display goes blank. It will continue to click after the display has gone blank. I have replaced the control board and it did not resolve the issue. What should I do next?

[@appliancealliance4444]

probably best to consult with a professional appliance repair technician in home for this one but in my professional opinion that sounds like an inverter control issue or wiring between the main control and inverter control.

[@blaqbobbyfriend6033]

Code 23 says door lock issue change it twice and still have issue, door locks and unlocks, click click click does nothing but click

[@KirkZiegler-vo8vm]

Does anyone know where a person can obtain the SERVICE manual for this machine and the matching dryer? Can you say “Fight to Repair”? Thank You!

[@MichaelWasowicz]

I need an opinion. I have a 2017 front loading GE washer and I've noticed that the door is not locking properly. Occasionally it will latch and then it unlatches and latches again to start the cycle. But today I heard it just clicking quietly and I had to close the door and open it a few times power it off or it even to engage at least once and it's very hit and miss. I don't know if it's possible to contact you for further details. I am trying to get it corrected but I am a little annoyed as it was pretty much brand new when I received it back in 2021.

[@shigadventures]

My Smart Dispense Tank Low light will not go off even after refilling the detergent. I have unplugged a few times. Nothing resets.

[@bkosha97]

2 months in and I’m having problems. Pretty bummed out.

[@crystalmurphy9552]

I have. Gfw850 washer and it still wont drain i replaced the drain pump and the inverter board already and still wont drain i havent had the washer 3 years an paid wayy to much apparently any other suggestions an it changed the error codes tob38,18

[@antoniogonzales2761]

I have a GE washer and I already fix it like 4 times now it stop working because the door won’t lock I already replaced sensor 3 times keeps giving me the same error does some now what could be wrong with it so I can fix it ?

[@Dina-ew1pk]

we just bought the washer today at best buys and now I am worried about it being a total waste of $$$$

[@c.a.s1900]

I bought mine about a month ago as well. Im totally disgusted. My issue is with the smart dispense system which is the only reason I bought it. It just is constantly leaking soap and even after the spin cycle there's still soap in the seal I've sent them emails and they just keep sending me all the stuff to troubleshoot which isn't working I just want to return it I'm so pissed

[@Ayram9]

@@c.a.s1900I was told to avoid using dispensers with front facing washers as much as possible because this issue is common with them. Put powder (better for machine and environment) directly in the drum on your clothes. If you must use the dispenser most would say not to use the feature you bought it for. The thing is that even without that feature it's still a better washing machine than most. I learned about all this before I bought ours and just accepted that loss from the get go because of all the other features. I felt better knowing powder is better for both the machine (avoiding dispenser) and the planet so this was a sort of calculated compromise.

[@c.a.s1900]

​@@Ayram9they replaced the dispenser out but I'm too afraid to use it now cuz it unloaded all the soap in a cycle. I don't know if it just cleans to well and it's pulling old detergent out of my clothes or if the machine just isn't rinsing the soap out. It's such a mess I really wanted to love this machine, it's so pretty.

[@Ayram9]

@@c.a.s1900 I would just avoid the dispenser like I do.😆 Or, only use the small amounts at a time. I only use my dispenser for bleach and the occasional liquid Woolite but almost always just the powder directly in the drum because the planet-friendly powders are also less harmful on delicate clothing with some exceptions. All that thick gooey detergent being stored in there can't possibly have a happy ending IMO. It was a gimmick and maybe even one that they really thought would work, and it didn't pan out. But the rest of the machine really does have too many great features to ignore. At least the 800 series does and therefore the Profile (one model higher and their top model) must as well. Side note: the 800 dryer has been replaced now with non-stainless drum and possibly another missing feature or two (not even sure it's still called the 800) leaving only the best features with their Profile line unless they left the 800 washer alone but I heard that's about to have fewer features too regardless of whether or not they give it a new series number. So I see those of us with the slightly older machines at 800 or below as luckier because we each got more for our money compared to now (or soon). The Profile will continue to have it all I'm sure.

[@Ikey04-ge9gy]

Why on earth would you avoid the dispenser. It’s there for a reason

[@sarablakely7602]

I’m not seeing anyone else with the issue I’m having. The washer gets all the way through the cycle down to one minute left, and then adds 14-17 minutes and starts spinning again. I checked the drain on the bottom front of the machine and pulled out a huge twisted ball of hair. Didn’t solve the problem. Also get hair stuck in the drain on the gasket. I have three teenage girls with lots of hair! Maybe there is a clog somewhere deeper in the machine? I’m wondering if it is even worth having a repairman come out to look at it. Machine is only 3 years old, but I’d almost rather buy a new one vs shelling out $400-500 to try to fix it.

[@edouble0325]

I have this washer and I get a very loud screeching noise while it’s filling mid cycle. It’s like a cavitation type screeching noise. Any clues to what that is?

[@firstman888]

Same with mine. The water inlet valves will probably need to be replaced. Pretty cheap and easy to do.

[@WhitJohnson7]

We have codes 18 25 23 19 3 34 38 and will spin but wont drain. Took pump out and it works outside the machine abd soits water fairly well so not sure whats wrong now. Can anyone help. We havent had a wash in a month and so over teying to figure what to replace.

[@plaz2379]

Did you ever remedy this?

[@delsurmxmartinez745]

Broken wire or bad connection

[@ashleyminix471]

I got code 92 and 39 and it won’t do anything please help

[@sophiecrowdy2932]

We own one, a common problem is that the roof of the detergent dispenser somehow gets the water dispensers clogged. When that happens the water does not spray straight down, but off to the side, and then drips on the floor. I had to figure it out myself because when we had a repairman come he came up with some expensive item that would not have fixed the issue. The current issue is loud squeaking when running an average sized load. We think it's the shock absorbers.

[@AmandaFarmer-w6m]

That's what's happening with mine. What fixed it for you? I'm trying to troubleshoot.

[@aksel58]

h2o, and it's not water line/pressure/valves. What is this?

[@aluke6059]

Thanks, I have this on the way. Hope to God I 🙏🏾 have a solid one 🙏🏾 that will give me at least what my Kenmore gave me, 10 years minimum

[@charging7]

5 mos later, how has it been?

[@squattles1881]

I had this for less than a week and returned it. I wanted to love it but had issues from the 1st wash. It shook violently, leaked detergent, canceled washes 10 minutes into a cycle, then turned off, and began to smell like it was burning.

[@pamelakruis1915]

I have had mine a short time and it's leaked detergent from day 1. How did you return it?

[@squattles1881]

@ I walked into Lowe’s and said I want this thing out of my house. They were super understanding and helpful. I picked out an LG (this will be the third LG I’ve owned) and they picked up the GE, the same day they dropped off the LG. I did have to purchase the LG before I got my refund for the GE. They don’t give you a refund until it is back in the warehouse. Honestly, Lowes was super easy to deal with. Even their warehouse was very nice and accommodating because when the LG got delivered, one of the pedestals was dented so they couldn’t deliver it. They said they were -32 in stock at the warehouse, however, they found a local Lowes store that did have one in stock and they delivered it on Christmas Eve. Their customer service was amazing.

[@carlosbaltodano4438]

How do you program the control board and the identity

[@xiomararodriguez22]

My ge washer dial won’t select all wash cycles and won’t spin fast what could it be?

[@Ayram9]

Not all cycles are meant to work depending on what the main dial is set to. For example if you have it set to delicates it won't allow hot water or faster spin options.

[@aviatortrucker6285]

I’ve owned LG appliances, Samsung appliances, GE appliances and even Maytag appliances. They don’t make them like they did 30 years ago to last 20 years. The average life expectancy on any of these appliances is roughly 5 to 7 years. I moved into my house that had generally new appliances and I’ve had to replace the built-in microwave, the stove/oven And an LG refrigerator that had a 10 year warranty that had the compressor go out in four years. LG did not wanna honor the warranty because it said that it would not be able to replace that same type of machine. After going round and round and arguing back-and-forth, they finally paid me about half of what I paid for it. so I spent $1600 on a refrigerator that four years later they replaced it with giving me a check for $920. Needless to say I don’t buy LG appliances anymore. Samsung had a lot of issues but they did send a repairman out, but from time to time we still get Issues with that appliance. Knock on wood I’m having good luck with my GE refrigerator. The only issue I have with this particular model is the speed and the size of the ice cubes are not worth the icemaker. Icemakers in general are a problem in most brand of refrigerators. It’s better to just buy a 10 or 20 pound bag of ice and keep it in a Standup freezer.

[@Ayram9]

My friend and I both bought 1940s and 1950s stoves/ranges partly for this reason. They can typically be easily fixed and the parts tend to stay available because they're universal parts used in different industries. She's now looking for a vintage fridge for the same reason but I want the modern features more than she does (I want counter depth, filtered water and auto ice) so I've learned the best thing I can do is read reviews the best I can and get the longest warranty possible and cross my fingers. I also know that door ice and water have more issues so the last one I bought just drops the ice down into the freezer. It'll still go to crap sooner than later I know. Sucks. Maybe if I could afford a Sub Zero that'd help but even those probably don't last these days. Needless to say, Samsung is the worst of the worst. They say a basic Maytag is currently the most reliable fridge.

[@jeromedavis8575]

I wish we can see the wash action.

[@marjoriesperez7060]

Hello some body knows about tge ultra fresh vent cycle? The time is setting automatically? How long is it?

[@Ayram9]

8 hours of starting and stopping. They claim no real impact on your electric bill.

[@gregdrmax]

8 hrs? That is ridiculous.

[@LoveThisStuff-l5p]

@@gregdrmaxYes, but if no impact (uses no noticeable electricity) and you're not using the machine anyway during that time and it keeps it mildew free, ehhh I think probably worth it. If you end up needing it during that time (just use it) or if it never really has time for water to sit because your laundry's always going in your busy household, it's a moot point. I see it as extra insurance. We only use out laundry every few days so I usually just set it to do it when I'm done using it.

[@kingtxusa]

GE WASHER FRONT LOADER: The door is locked. When I run a cycle i hear the lock click and the screen shows the door is locked, but at the end of the cycle the door remains locked. HELP

[@Ayram9]

How long do you wait? You could try turning washer power on then off again quickly?

[@chelle_w_73]

Mine is doing the same thing & it won’t unlock. Also the softener is left in the tray.

[@tylercharette8357]

Anyone know why this washer keeps locking up and saying canceled at the end of each cycle

[@hussamalsabbagh7325]

I have gfw550ssn2ww no power ? It plugged securely into a working outlet

[@tristanhendrickson6984]

Bought a new unit. It makes the irritating whistle sounds when the door sensor is triggered.

[@OWN12S]

Mine still works fine after 5 years. Now im starting to jear a load banging noise, like its being hit with a hammer.

[@JAVASTAR89]

Awesome video thanks

[@appliancealliance4444]

No problem 👍

[@JAVASTAR89]

@@appliancealliance4444I have one of these to fix tomorrow I have to do an inverter I’m going to pull the front door but I was hoping to go to the bottom seems like more work

[@kenchyH]

Anyone has problems with some programs won’t start filling the water while others work just fine?

[@robertwhite9898]

I was looking at purchasing one.

[@paulholland3232]

Good evening What part of the country are you in?

[@kentjax3622]

GE Front Loaders are GREAT, love ours!

[@TheKRGS]

I'm a bit frustrated with. my purchase. I've had this exact washer for 5 months and I noticed it makes a really high pitch sound after a load.... but yesterday it was making a squeaking noise while on the rinse cycle. It was loud enough for me to hear it halfway across the laundry room. The noise was similar to an ungreased gear or something. Definitely not a good sign, especially from a 5 month old machine!

[@appliancealliance4444]

Call GE have a service tech look at it. 5 months old should be under warranty.

[@campinha]

Surprisingly, I had the bearings in the motor go bad on this machine for me. Need a new motor.

[@gregdrmax]

If it is bearings, it isn’t the motor. It is the tub bearing. Cheaper to buy a new washer

[@carlosbaltodano4438]

Can you make a video of it

[@dedkidofficial1393]

Any option to drain test without having to wait 15 god damn minutes ?

[@EmperorofMu]

I have one of these but it's blue. What a piece of crap it is. I remember back when washers were built to last, and they also did what they were supposed to.

[@jayzee3303]

Nothing is built to last anymore. Goes bad after warranty expires.....

[@One-Day-After-Another]

Furture readers: Plug any front load washer into a surge protector

[@JAVASTAR89]

Why?

[@JAVASTAR89]

That will causes a fire if it overloads and gets hot.

[@One-Day-After-Another]

@@JAVASTAR89 What? They actually make appliance surge protectors.... the control boards are very sensitive and surge protectors help

[@ytknife]

My can't open the door

[@drgta6]

Is this washer crap then?

[@BillJacksonDesign]

Yes garbage, ours is 2 years old, broke down at 1 yr, bad control board, just broke down again at 2 yr mark, bad control board. Pretty shitty for a 2K washer.

[@Markalanharman]

Other than Samsung, this is one of the worst laundry machines made. I work on at least two of these machines every day.

[@AmandaFarmer-w6m]

Have you had to diagnose and fix one of the blue ones that leaks at the dispenser? The fabric softener part of the tray stays filled with water after every cycle. I've pulled out the dispenser, made sure everything is clean, and looks right. I just can't figure out via Google or KZbin what's going on.

[@Sglax12]

What brand do you recommend?

[@hamlvilt]

Those GE brand washer are a 💩 those are very tricky to fix and found the issues. That brand makes me crazy, nothing working at this point and not responding to find the error code. Definitely is the worst brand.

[@dogdewd2011]

These machines are crap. Had to replace inverter control board after 1 year. I don’t recommend GE, Samsung, or LG in general.

[@marrodriguez6173]

It should be ilegal to sale this tope of items to consumers

[@dogdewd2011]

Do not buy.

[@gotoup7]

Don’t buy GE they are hard to fix

[@thedude2897]

lol no they are not. I just repaired mine easily and I'm a novice. Samsungs are the ones not to buy.

[@tonyng1730]

Insane 1000 to fix. A new one is 1000 . No thanks. Cant fix buy new one..

[@ralphvonfellbach9073]

Mine leaks in the front there is water under the pump but how do i know if its the door gasket or the pump?

[@gregdrmax]

Flashlight and observe where the pump is at. If you using the auto soap tray, could be it’s plugged up and spraying water and dripping onto floor. I would use the auto tray now that I’ve read everything from here. What a joke