GE Washer Model# GTW460ASJ0WW Agitator Base Part# WH43X25447 & Auger Part# WH43X25448 Removal

[@AceR-op9dj]

Best video I have watched on a how to do it yourself. Im single, a woman, and a do it yourself. If you can have have a little patience to get through the video then you too will be able to get this contraption apart. I needed it off so I could tighten the bolt so mu washer would agitate instead of just holding the clothes in a drum of water. Thx to this dude I didnt have to give up and buy another washer. IDK if this guy reads his comments or not, but I super appreciate the posting and the detail of your video. Thx guy.

[@FM19MONTH]

MANY thank yous! What a sweet person to take time to film and explain all this. My agitator with the fins on it - in between the agitator base AND the Fabric softener cup - I JUST want to clean it ... lol -- mine is dirty! From my son washing his clothes - he is in construction so - unidentified debris, sand, dirt and soap all gunked up . He doesn't live here anymore so I want to clean it - yes - can clean it with it in the machine but I want to put it in the sink..DUNNO if I can reach in that far or if I have enough strength to "squeeze" that thing to get it off - but now I know how - thank you again. Very kind of you!

[@nra4him]

Thanks for the kind words, hopefully it helps :)

[@zackamanda9799]

I'm dealing with this issue now. I had my friend hold the agitator while I squeezed and no luck. It's nearly impossible to seperat the auger from the agitator by squeezing with your fingers , just not enough room. I'm going to be trying a big C-clamp and large channel locks tomorrow. I'll keep everyone posted if I succeded.

[@devonedmonds9472]

Thank you thank you thank you. I am so frustrated with this damn washer. I dont think I'll ever buy ge again bc there is really just no info on simple repairs. You video is basically the only one on this model and the instructions tucked under the washing machine made no sense until I saw this!!! Thank you again

[@nra4him]

Devon Edmonds No problem, very glad it helped! 😁

[@lizagoldman7857]

your a lifesaver thank you for this easy to accomplish task. no one else went this in debt. Much appreciated.

[@pacfdaworld]

Thank you so much. I’m a great technician being do this for 8 years now and this one had me stumped

[@nra4him]

Thanks, hopefully it helped you 😁

[@MonkWxly]

You, my friend, just saved me a whole lot of hassle. Like you, I could not find anything about how to take this thing off until I came across your video, and my light bulb came on. Something additional I have to share with others that come across this situation; I was able to use a pair of pliers I have that is for taking off oil filters from car engines to help with this. I was having a really hard time getting enough leverage to turn that upper assembly, but with the pliers on there, it popped right off. Thanks again for sticky to your project and sharing your lessons learned.

[@nra4him]

MonkWxly When you say pliers, are you referring to something similar I had tried at the 6 minute 40 second part of the video? Those were some oil filter pliers I tried but couldn’t get it to budge.

[@davidiverson]

Thank you, your video was helpful. However, I was able to get the auger off without the saw or the strap. As is mentioned in the service instructions (which should be in a bag tucked behind or underneath) there is that small hole near the bottom of auger/agitator. I took a somewhat sharp flat head screw driver and was able to drive it through the plastic inside that hole and then with moderate effort twist the auger off clockwise. The instructions were a little vague, indicating a recess or groove, but as seen in this video there is a specific hole for this seen at 5:11 - your video made all the difference to see that hole. This process was easier than straps and the part was not damaged other the small hole designed to be used for this.

[@nra4him]

Thanks David. Due to another comment I did find the bag yesterday and just briefly tried to find where the instructions said to put a Phillips screwdriver and didn’t see it or feel it while installed. I didn’t try a flat head like you mentioned. May try to look at it in more detail at some point. Either way they could have made it much simpler and clearer to get the piece off.

[@nra4him]

David I went back and looked at the 5:11 part of the video and see where the hole you were referring to is. The reason I didn’t find it last night is because it is in a slightly different spot than the picture on the service manual....which seems about right with this washer lol.

[@calinron24]

is there something inside the hole to push in or is just to turn the auger?

[@davidiverson]

@@calinron24 nothing in the hole it just acts as a way to punch the screwdriver into the auger locking the two pieces together and giving you a handle to turn with.

[@calinron24]

@@davidiverson Oh ok thank you.

[@Halfthrottle125]

Thx! You fix stuff like myself, buy extra because you know your gonna break stuff! Love it, and thx you saved my agitator, squeeze, twist and a couple bad words and it was off. Your video rocked (17 minutes of my life I’m not getting back) but well worth it, saved me lots of frustration and $18. Thx again! 👍

[@nra4him]

Lol, yeah I know it’s a long video, just wanted to document everything. I did put a thing at the beginning where you could fast forward if you wanted to 😁 Glad it helped! 👍🏻

[@requa64]

This was a life-saver (and clothing saver) for a home fix-it guy. Until I tracked this video down by including the specific washer model number, I was seeing guides that did not apply at all to this model. Once I saw your demonstration near the end of where and how to squeeze and rotate, I used a small bar clamp and cranked it tightly enough to squeeze the joint and then had the bar to serve as a handle for rotating the agitator. I now have a replacement base plate on order to solve a longstanding mystery of holes in our clothes caused by snagging on some rough spots that somehow appeared on the ends of the base fins. Thank you so much for walking me through your findings.

[@justinskelton4197]

Thank you. I have a different model GE , but same style. You easily saved me 60 bucks

[@nra4him]

Awesome! Glad it helped :)

[@ladyjfaye]

Thank you my brother! I must say I'm glad I watched to the end. You helped me out a lot! God Bless you and your wife!

[@jakeammeraal8041]

I had a totally different model and mine just pulled up to reveal the bolt. Thanks for giving me the confidence to tackle this job 👍🏼

[@nra4him]

Thanks Jake. You’re lucky, wish I had your model of washer that pulled up like that!

[@AceR-op9dj]

@@nra4him i wish you could post something about how to replace a heating element in a dryer. Mine makes me dry in a cycle and half of another.

[@rdemoss21]

Glad i found your video, I had surgery on my elbow, so i have no grip but with the help of a c clamp took maybe 5 mins to have it replaced. Thanks for the video

[@nra4him]

Rob Awesome! Glad to hear 😊

[@rayannmacdonald3114]

Why didn’t you take the auger off first? Does your machine still work?

[@mariemerchant8431]

you did a great job with this video! We have same washer model maybe different by one number, but still it is very helpful ! We will be taking our's apart because it is squealing as it aggatiate's and spin's out ! But our machine has a wrap around cabinet , so I think it will slide out of the back of the machine, or it will just sit free style upright after we take off the outter cabinet and the top lid and controls. LOL !! I have the patient's but Hubby well not so much ! I done a lot of appliance repair in my day , but I quess I'll help the Hubby so that he don't kill it !! lol !! I think it's going to be a barren or the balancer's , which are not to costly ! Again many THANKS !!!!

[@nra4him]

Marie Merchant Thank you 😊 Very glad the video was some help. Best of luck on your repair. When appliances go down it can be frustrating 😩

[@Beazly464]

I was able to twist mine off after watching this video. I used a strap wrench around the bottom to get the grip and it took quite a bit to get off because I couldn't really squeeze it.

[@nra4him]

Good deal! Also apparently there is a service manual under the washer taped on the left side that shows how to really get it off. I haven’t tried it yet but someone else said it worked for them.

[@christinefraley3031]

Thanks...the only other video I saw on THIS agitator, which is mine also, was using a rubber strap to twist and remove it. That was also easily done, but you have to buy the strap contraption, which I may do bc I'm not very strong. 😅

[@randybell3528]

Has anyone had luck removing the agitator this way? I could not do it by hand and tried a c-clamp as mentioned by several folk - but it didn't work (yet). What do "authorized" servicemen use? do they have a special tool? What does it look like? I'm trying take the inner barrel out to find lost socks etc... that I think have made there way down between the inner and outer barrel.

[@nra4him]

Randy Bell yes, it is updated in the description with a link for the tool

[@worldwidewatchministriesbi4579]

What was your reason for replacing the parts

[@katbosh7748]

I used a common wider belt, that you wear with pants, to put under the agitator of my GE washer. Don't use a nice one u like. Pull very hard and quick and it came off. I'm very weak so I think most people could do this, as long as the agitator style is not bolted down. My GE Profile model was not bolted.

[@BayIees.Pupsss]

Mine was very similar, except, there was a tiny hole and no indentions to line up. I havent tried yet but I believe I need to put a screw driver into that tiny hole to essentially do the same thing, and release the clips. Just thought I'd share that tid bot, you cant see the hole, can barely feel it, but you're phone camera with the flash on video will make it easy to find.

[@texanhaus]

If a screwdriver or squeezing doesn't work try heating it slightly with a heat gun, mine popped right off after I added a little heat. Thx for the video

[@Blgtn43]

Thank you for passing this knowledge on.

[@nra4him]

31kilo no problem, hopefully it helped 😁

[@inky2034]

Help. I have dropped change (coins) down my bleach dispenser. Do I need to pull housing unit out therefore getting the change out? Will it hurt my GE PROFILE 2007 washer?

[@inky2034]

Otherwise I will leave the 4 pieces of change in there as I never use the bleach dispenser. Don’t want to clog or burn up anything

[@nra4him]

Clt_jojo Whoops! I am a DIY home owner, not an official technician and I haven’t experienced that issue yet.

[@inky2034]

Does it make sense I can run the washer with the change in the dispenser?

[@BobHoneyman]

This is awesome. Unfortunately, I can't get the leverage I need to squeeze and pull the augur off. Meh.

[@phicks3]

Thanks for tearing yours up so I don’t have to tear mine up.

[@andygarcia5577]

OMG i am at this exact spot in my tear down !!!! so saw the screw driver /align slot but u had no hole saw other video guy had agitator out of machine revealed a second align notch that a could't see from above NOW I SEE FROM YOUR video the 'align notches' are really squeeze points for ez release!!!! yeah believe i woulda saw n nibbled my way till it came off too !!!!attaway!!!

[@mikem3618]

THANK YOU. I was on the verge of kicking the **** out of mine.

[@nra4him]

No worries, I wouldn’t have blamed you if you did lol. Hopefully it helped you out.

[@johncasor9698]

you are a true genius sir... well done... i learned a lot...

[@ScantPear]

How do we remove the agitator without destroying it

[@nra4him]

ScantPear 809896 I’m assuming you watched the whole video and tried what I showed at the end. If it still won’t budge I put a link to the removal tool in the description. Destroying it is half the fun though :)

[@ScantPear]

Well smashing it is not fun I like to collect agitators

[@nra4him]

I hear you. Good luck. Hopefully you get it out in one piece 👍🏻

[@bradlyroof3383]

Yeah man thanks I spent way to much time trying to figure this out.

[@nra4him]

Bradly Roof no problem :)

[@CJ101RC]

So glad I found this video, saved me money and time. Thanks.

[@nra4him]

Glad it helped! I wish a video like this was out when I had to fix mine but at least there is one now. :-)

[@ladyangelaIII]

Which website did you used?

[@tcklhump]

Thank you for tearing your machine up to help me fix mine.

[@nra4him]

Lord Beavis anytime 😁

[@johnwall3624]

I had to sawsaw mine after trying over and over.. once i got it off i think i figured it out. You have to use a clamp or whatever you can get as close up under the lip as possible. It has to bend the plastic into an oval. Then it pops right off. Hope this helps.

[@nra4him]

I hear you John. But wasn’t it fun using the sawzaw? I think that should just be the recommended tool and order both parts lol.

[@johnwall3624]

nra4him very stress relieving after all that frustration...

[@nra4him]

John Wall exactly! :)

[@ssrat]

Very good video! It shows some useful tricks!

[@charlesperkins472]

Thank you good information you saved me a lot of time and money and trouble

[@leroydalton173]

Oil filter strap wrench turning bottom of upper half. Turn clockwise and your are done. No need to look for holes or indentions.

[@tonyboyer9732]

I recently replaced the agitator base and auger with my dad a few days ago. The agitator does not moved the way it should, which is why it was replaced by us initially. What should we do to correct this issue? Any suggestions would help. Also, what was the most efficient way to remove the auger from the auger base?

[@mattr.9250]

Why did you have to change that?

[@nra4him]

Matt Reed I left a metal tool in my pocket on accident which knocked a hole in the agitator base.

[@ksuttlephotography]

I am squeezing and twisting and just can't get it to release. Need to twist clockwise correct?

[@nra4him]

Kevin Suttle yes squeeze and twist clockwise, you have to squeeze fairly hard and make sure you are squeezing on the raised marks on both sides

[@KA-wf6rg]

Did you ever get it off? I'm having some trouble too.

[@nra4him]

Kevin Suttle sorry it’s been a while since I had to do this myself. You were correct squeezing above the raised marks on the cylinder.

[@nra4him]

Kris Akins it is a weird angle to try and get some good torque with just your hands. Someone else mentioned they tried a c clamp to get it to release. One benefit of buying both parts is that you can also practice taking it apart. Personally I didn’t do this even once I figured it out because I didn’t want to take a chance of snapping it together and then not being able to get it apart and have to order another set lol

[@willsitki2906]

Wow, at that angle your grip would be impressive to squeeze and twist.

[@nra4him]

Will Sitki Haven’t tried to get it off again since I installed the new parts. Hope I never need to do it again but at least if I can’t get it off again I know a work around ;)

[@luckystar6118]

Thank you!! My exact model!! 👍🌟

[@AMERICANPRIDE1100]

That alignment hole is impossible to line up to get the auger off

[@edsheffield5687]

This was very helpful. A c clamp helps in squeezing also.

[@nra4him]

Ed Sheffield thanks! Glad it helped 😀

[@stevenpadilla4294]

A++. I tried doing this jobyself but could be we figure it out

[@michaelandersen5869]

I work for Ge and even we have trouble getting them off I use a 1-1/2 drill bit through the top and just pull the up as one assembly We are trained that that whole and those bumps once they are lined up force a 3/16” shank screwdriver through the whole and use that to give leverage to help twist I have had that work 1 time

[@nra4him]

Michael Andersen Dang, that stinks. Probably faster to do it that way if you can’t get it off. I had a lot more fun using my saw but I am sure a customer would be upset with you if you disassembled the same way I did lol.

[@willsitki2906]

What do you do about the 1 1/2 inch hole afterwards?

[@josephrichardson4678]

Jesus. Damn company wasted so much of my time today. Why would they design it like this? Do they get more service calls that equal revenue?

[@michaelandersen5869]

@@willsitki2906 I replaced the WHole assebly with a new one and didnt charge the customer but now they make a Plate to cover it

[@Stephanie.Michelle]

Thank you!!

[@nra4him]

No problem :) hopefully it helped

[@michaellogan8177]

Great video! Helps a lot, Thank You!

[@nra4him]

Michael Logan no problem! Glad it helped :)

[@grantastic119]

You guys should watch his other video where he changes his tire with a stick of dynamite.

[@neillsouthwick8444]

I picked up one of the GE models for free today. The guy said it didn't drain. That shouldn't be a big issue as long as it's not a control board issue. I'm a Whirlpoolguy but it's going to fun to play with a GE. I learned to avoid LG and Samsung but maybe I'll like refurbishing GE's. Only time will tell. My ? is do these agitators work like the agitators in the old Direct Drive Whirlpool manufactured washers worked--Whirlpool called it Triple Action. The bottom half of the agitator went back and forth while the top half twisted CW and was stable when the bottom half was twisting CW or CCW (I can' remember which). Four little plastic pieces called DOGS provided the ratching effect. Really got the clothes moving around great. If this GE has a similar action it would be great. The Wash Plates in the newer machines are a joke. Thanks for taking the time to make your video. I'm not sure I even need to remove the agitator but it's great to know how if I do. Cheers, Neill

[@nra4him]

Neill Southwick On this model when the agitator base moves clockwise, it moves the upper agitator with it, when the agitator base moves counterclockwise the upper agitator gives no resistance.

[@FABIOPLACE21]

This guy has absolutely no idea wtf he’s doing that’s washer repairs 101 smh

[@kef103]

Omg you totally do not drill a hole. Say goodbye to having a washer that does not leak. If you read the directions you would’ve seen that there is a hole on the side of the auger near the bottom that you put a screwdriver through and rotated till it slides in to the notch then turn it clockwise and it unscrews and you don’t need to drill a hole lol

[@jenjohnson8846]

Helpful video.

[@KA-wf6rg]

Man, I've tried squeezing as hard as I can and turning clockwise and I can't get it off for the life of me. I even bought a C clamp to put pressure on the raised areas. Anyone else have any tricks (besides cutting the thing in half, lol)? This thing is only 2 years old and I'm already having to replace the transmission, huge bummer.

[@nra4him]

Kris Akins Is it the same model number? Are you squeezing the raised parts on both sides?

[@KA-wf6rg]

Hey thanks for the response. Yes I have the exact same model number as you. I am squeezing just above the raised lines, like you showed in the video. I'm wondering if I need to somehow get the tub on its side and come at it from a different angle, rather than trying to get it off by standing over it.

[@nra4him]

Kris Akins you are supposed to squeeze on the actual raised lines. If it won’t budge you may have to do what I did lol. It was kind of fun busting out the reciprocating saw and it only cost me an extra like $20 or so for the other piece. Best of luck I know it’s frustrating. Not sure why it won’t release.

[@Gatitamartin]

Kris, we are having the same issue. Any new info that worked. TIA

[@KA-wf6rg]

Hi, unfortunately no! I did have some confirmation recently though. I went to a local Best Buy and saw the exact same washing machine model. I tried opening the lid and seeing if I could take the agitator off as described in the video. It would not budge, just like mine. I'm thinking the author of the video was able to get it off easier because he had already taken the piece off and had a better angle. There has to be some sort of trick/tool needed to get this thing off. It's unfortunate that GE went through such lengths to make such an easy repair as difficult as possible. I guess they're all about the money, as is evidenced by their bad product and short warranty period.

[@santiagomartinez4974]

thank you!

[@nra4him]

Santiago Martinez you’re welcome 😊

[@candicegigous7618]

this video is wrong. while he could easily squeeze the bottom of the agitator to remove it, he did it when it was already removed. You actually need to line up a tiny hole on the bottom with the little circle mark, then push a screwdriver gently thru and using the screwdriver as a lever and holding the drum turn it clockwise.. When the agitator is on the washer you cannot squeeze it. check out www.justanswer.com/appliance/ai1i7-remove-upper-agitator-gtw460asj4ww-washer.html

[@HiVoltish]

I'm with ya on the no patients.

[@nra4him]

I think a lot of us are when it comes to this stuff. I'm surprised I didn't mess up the whole washer in the process because I had gotten so frustrated at one point off camera lol.

[@BayIees.Pupsss]

Umm.. how do you remove it without using a reciprocating saw? Lmao

[@marlengrajales6759]

J

[@ogrish76]

This is how you do it when you have no clue what you are doing, could of just looked at the instructions on how to take it off, they are in a bag attached to the inside of the fame lol.

[@nra4him]

Didn’t see anything like that in my manual. Would love to know the page number and which manual your see it in. Please fill us all in. At the time I made this video there was nothing online that mentioned it that I could find but now there are more things online for this model to help others.

[@ogrish76]

@@nra4him if you would have pulled the machine out, and tipped it back, and had looked underneath, on the left hand side, you would have seen the little pouch where they hide the service manual, i'm not complaining, you idiots who ruin your machines give me money your lol.

[@nra4him]

ogrish76 while I don’t appreciate you lumping me in with “you idiots” considering I had no problem fixing it on my own, I do appreciate this new info that GE failed to tell me about. I found the service manual with simple instructions on how to remove it. Thanks for sharing!

[@09beegee]

O.K. Well lemee go git my sawzall. We'll fix this puppy. Don't kwit yer day job.

[@balzehalze1352]

Dude, wtf?

[@johnnguyen8339]

poor quality

[@nra4him]

Poor quality washing machine?

[@BarefootBill]

An excellent video of a fool trying to repair a washing machine with a saw and hammer. These are the kind of guys that a trained technician hates because we have to fix what they damage. Educate your brain before you put tools in hand!

[@nra4him]

William Copeland Your comment makes no sense. If I was a fool I wouldn’t have fixed it. Troll somewhere else. Not my fault Big companies are greedy and not transparent with diagrams. There was no documentation at the time I did my repair and was refused information so I took matters in my own hands and took care of business. I didn’t need a technician, just an extremely simple diagram.

[@neillsouthwick8444]

@@nra4him Copeland is way out of place. This is how we learn to do things and not become helpless like so many people today. If I learn by breaking something so what? At 78 my problem is remembering what I learned a few weeks previously.

[@wd8dsb]

Thanks for the video. I tried the pinch method you showed and it did not work, and I also tried the screw driver method shown on other sites and it also did not work. I wound up buying a strap wrench for $6.97 and this made removal of the agitator a very simple task. Here is a link to the video showing removal of the agitator from our washer kzbin.info/www/bejne/oXfVkGBvj8qDh7s, and I would not recommend any other method. Also thanks for recommending partsdr.com as their prices and estimated delivery time were very reasonable.

[@mattr.9250]

Why did you have to change that?