GearWrench You Messed Up! You Really Did!

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Bruce Allen (SM CUSTOMS)

Bruce Allen (SM CUSTOMS)

Күн бұрын

Пікірлер: 190
@randyc5060
@randyc5060 5 жыл бұрын
A lot of respect for taking ownership of the honest error.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Thanks bud!
@bobneuman8124
@bobneuman8124 5 жыл бұрын
If the product is NOT Lifetime Warranty then companies should NOT advertise it on their products. I guess false advertising does not apply anymore in the law, but someone could sue McDonald's for coffee even though is clearly says hot on the cup.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Some did use them for the coffee years ago which is why it says hot so many times on it that it's impossible to miss lol... she spilled it 9n her own lap in the car...but... coffee is supposed to be hot but I personally dont need it hot enough to cause 1st degree burns and have to have skin graphs if it spills on me... it's kind of a 50 50 thing.
@Haasltools
@Haasltools 5 жыл бұрын
We (snap on) still warranty tap and dies. I have not seen anything coming that would change that.
@christopherresendez4416
@christopherresendez4416 5 жыл бұрын
Just subbed to your channel! Great vids you put out!
@BruceAllentools
@BruceAllentools 5 жыл бұрын
It's funny you commented because I was actually going to contact you and see what your thoughts were. My snap on rep tells us that tap and dies are not under warranty... a few others have said the same as well. I could not find anything on the website about tap and dies about if they are under warranty or not. I will mention my findings in y next video on how so far it seems to be a dealer to dealer type of thing... my channel is not to throw shade at different tool brands as I feel that every tool brand has a tool 5hat has its place. Like to me theres one thing that no one could ever possibly change my mind on and that is that snap on has the best hane tools hands down... such as wrenches... sockets and ratchets... with snap on my gripe is the price of rebranded products...BUT!!! the hand tools are worth their weight in gold... sure you can get by with others but theres just something about the way a snap on wrench feels in the hand... theres so many people that want to argue about the flank drive and say it's a waste but I have personally semi rounded a fastener with one wrench and have put a flank drive on it and wass able to remove it... not on one or two occasions but multiple. Anyways, can you direct me to somewhere or something that states the warranty on your taps and dies... lol because once again if I'm wrong then I'm wrong.. I just figured that if I heard it from the horses mouth them it was true... the horses mouth being my dealer.
@nathanm5352
@nathanm5352 Жыл бұрын
Really missing your KZbin videos Bruce. Hope all is well.
@zanestovall8628
@zanestovall8628 4 ай бұрын
Fr what happened :( never said a word 😭
@AntonioClaudioMichael
@AntonioClaudioMichael 5 жыл бұрын
Small font is to make you not want to read it and you are not informed when you dont read it
@lumberjackdreamer6267
@lumberjackdreamer6267 3 жыл бұрын
Dude, seriously, make this a 10 second announcement.
@toolhoarder7887
@toolhoarder7887 5 жыл бұрын
I have the Matco ratcheting set, they offer a no questions asked lifetime guarantee, I’ve broke quite a few 1/4-20’s and 10-32’s and have never had an issue with warranty.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
A lot of people have been saying that! That's a good thing.
@bjem2001
@bjem2001 5 жыл бұрын
I just had a bunch of snap on taps and dies replaced under warranty, I called the 800 number for snap on gave them the part numbers and just like that brand new taps and dies. The funny thing is they don’t want the old ones back; when I had to warranty some picks and screwdrivers etc. they wanted me to return those before they sent new ones. So, ALOT of tools don’t necessarily need to be snap on but, there taps and dies are worth it. Also, if your route guy won’t warranty tools for you, which sometimes they won’t!! Call snap on, they will.
@Ed.01
@Ed.01 5 жыл бұрын
I tried to warranty a brand new thrx72, I went hard on a fsi exhaust bolt resulting in the locking mechanism not locking, just flopping. The rep said I had to prove original ownership for them to warranty it. With my Matco bfr158lfg I can unlock the ratchet to prevent what occured with the snap on but yeah I can unlock the snap on but will it stay unlocked(inferior design)? I took picture you could see the ratchet was new, I took video and offered to mail it to them. If the ratchet said Pittsburgh on it harbor freight would warranty it but I couldn't take that nice snap on ratchet to harbor freight to get it warranted for a Pittsburgh ratchet of I wanted to, let alone have Snap on warranty it. I wouldn't be so quick to praise snap on warranty, but to each his own.
@MrSubaru1387
@MrSubaru1387 5 жыл бұрын
Snap-on taps and dies are still lifetime warranty.
@MrSubaru1387
@MrSubaru1387 5 жыл бұрын
shop.snapon.com/product/T812M
@horatiobeaker
@horatiobeaker 2 жыл бұрын
No sweat. Most of us didn't believe that whole "lifetime warranty" claim for a second.
@stradplayer90
@stradplayer90 5 жыл бұрын
My Mac guys warranties taps, dies, and drill bits. I do not know it if it company policy but he says so
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
Same with my Mac guy
@adama5392
@adama5392 5 жыл бұрын
My Mac guy warranties Mac bits dies taps etc np problem ever...
@nitrous07me
@nitrous07me 5 жыл бұрын
Then they shouldn’t put “lifetime warranty” on the box
@GCraigmile
@GCraigmile 5 жыл бұрын
Thanks Bro’,, That’s the way to clear up miss understandings
@truckerpeterose
@truckerpeterose 5 жыл бұрын
Holy fuck man, you ruined my life. This is gonna take a long time to recover from. Don’t apologize, it would just make it hurt more.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Lol I'm sorry bro? You're the one that bought the 15 set huh? Lol
@truckerpeterose
@truckerpeterose 5 жыл бұрын
Bruce Allen I didn’t pick it up yet but I ordered it through Napa after I watched your video. I didn’t just buy it for the lifetime warranty. It’s still a better more complete set than anywhere else and Napa has a great deal on it. Pretty friggin funny when I saw this video though😆
@67elky87
@67elky87 5 жыл бұрын
Bruce where are you? We miss you!!!
@Rainmaker60LM
@Rainmaker60LM 5 жыл бұрын
I had a 6x1.0 Tap warrantied a few weeks ago by my Snap on truck.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
It seems to be a dealer thing.
@TheElfather21
@TheElfather21 5 жыл бұрын
I had 3 break and my guy swapped them out no problem
@johngibson6559
@johngibson6559 4 жыл бұрын
@@BruceAllentools more of a business thing. If you do good business on both sides of the counter either party will eat a little crow every once in a while.
@c.r.edmister5223
@c.r.edmister5223 5 жыл бұрын
Honestly it's not that suprising. Taps/Dies are considered "Perishable" item. They aren't expected to last forever. That has been common knowledge for any brand for as long as I can remember.
@JUSTINATV
@JUSTINATV 5 жыл бұрын
Snap-on definitely still warranties their tap and dies! I know because I work for a Snap-on franchisee and trust me they would definitely tell us if they changed their warranty on them.
@Ed.01
@Ed.01 5 жыл бұрын
@Itachirevived Fucking right...
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
@Itachirevived sorry man but you have a $hitty dealer mine is instantaneous on warrant so is my matco guy Mac and cornwell dealer dealer makes the difference
@whywouldntwe3
@whywouldntwe3 5 жыл бұрын
Y@@doctordiesel5467
@TroyReeves1
@TroyReeves1 5 жыл бұрын
Bruce I am a Snap On Dealer and all of out Taps and Dies are Lifetime we do not warranty Drill Bits they are consumable.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I guess its who you talk to and who your dealer is... I'm starting to think it's more of a gray area.
@kevinavery2518
@kevinavery2518 5 жыл бұрын
one nice thing that can still be said, matco and snap on drill bits, only 1/4 inch and down are considered consumables, all others are warrantied for life
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
Mac warranties them all
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
Their Chinese made
@sincitymechanicmanhann334
@sincitymechanicmanhann334 5 жыл бұрын
My matco dealer warranties my tap and dies. I just had a mangled tap replaced Tuesday
@truckerpeterose
@truckerpeterose 5 жыл бұрын
Lowe’s warrantied a tap for me. Just did it today
@AntonioClaudioMichael
@AntonioClaudioMichael 5 жыл бұрын
Takes a good man to admit his mistake
@Downtime_videos
@Downtime_videos Жыл бұрын
Or a man not trying to get sued 😂
@case8309
@case8309 4 жыл бұрын
Thank you very much!!! I appreciate this video I'm looking at this set and i had question on the warranty so thank you so much!!!
@Toolaholic7
@Toolaholic7 5 жыл бұрын
Matco warranties their taps and dies no questions asked
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I bet if you asked ten different dealers you would get 10 different answers.
@Toolaholic7
@Toolaholic7 5 жыл бұрын
The Matco dealer I dealt with told me this
@davidb3054
@davidb3054 5 жыл бұрын
I have recall my comment about the drill bits,they want cover left hand bits,thanks for calling my attention to that
@KoonTrucking
@KoonTrucking 5 жыл бұрын
Sneaky Sneaky ! I would have thought that too because of the big print on the front ? Who reads that little fine print anyways besides lawyers !?! Wait ..... Bruce are you doing legal work on the side ?
@danohstoolbox
@danohstoolbox 5 жыл бұрын
companies do that to mislead consumers and unless ur very watchful u to can make the same mistake
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Oh it's easy to do!
@jaymechanic1228
@jaymechanic1228 5 жыл бұрын
My mac tools turbo sockets are lifetime warrenty . Mac guy swapped 2 out for me already no issues. Keep the vids coming bruce hope your doing good man
@robertsilva5041
@robertsilva5041 5 жыл бұрын
This just reminded me and answered my question. Lol. My 13mm needs to be swapped out.
@josejr4482
@josejr4482 5 жыл бұрын
Man I love gearwrench but that little "Lifetime warranty" has gotten me before. I love their chrome sockets and ratchets and ratchet wrenches but why stick that lifetime warranty label on something that is excluded from that warranty? For example this kit of the tap and dies. My personal bad experience with gearwrench, their torx bits or any bit sockets. I bought their torx and allen key sockets set and broke a torx on first use. Maybe it was it a defect? I wasn't too worried about it till I went to contact gearwrench and they told me the bits aren't parts of the warranty. The socket/driver that holds the bit is covered under warranty... how often have we had the socket/driver brake on a torx or allen key? Ive personally never have. I bought that set because I was confident it was "lifetime warranty"... now I see how shaddy they were at that instance. I want to by more gearwrench but the fear of them having more loop holes and shaddy warranties is why I have to keep sticking by the tool truck(snap on)
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I guess this is just marketing at its finezt!
@emusoda
@emusoda 5 жыл бұрын
When did snap on change the warranty on their tap and dies?
@anthonygm85
@anthonygm85 5 жыл бұрын
One gearwrench tool I dont like is the 120 xp ratchet it's in our on the fly box at work it just feels weird to me I prefer my SK lp90 to it
@johnnyringo4463
@johnnyringo4463 5 жыл бұрын
Yep. I agree. I prefer my tekton 72 tooth ratchet to the 120xp. Glad somebdoy else has the same thought. 120xp just feels like you need more force to turn a bolt/nut than you would compared to the tekton.
@anthonygm85
@anthonygm85 5 жыл бұрын
@@johnnyringo4463 I really think its the tooth count I dont like and the balance of the tool. It feels off balance mostly
@johnnyringo4463
@johnnyringo4463 5 жыл бұрын
@imgone I'm not one to make a KZbin video lol. I've had them for about 2.5 years. Been holding up well. I don't abuse it or put any cheater bars on it or anything, I get a breaker bar instead. But it's my go to ratchet. I've loosened lug nuts with the 3/8ths 11inch ratchet. I like the quick release button, switch has a definite click in fwd and reverse. Only thing I think can be improved on it, is a slip resistant grip. You know what happens when oil and chrome or oil and antifreeze get together. Now I do like the 120xp 1/4in ratchet but that's only because it's a long handle 1/4in ratchet and tekton doesn't make a long handle 1/4in ratchet. At least when I looked I couldn't find one.
@uenragedbro
@uenragedbro Жыл бұрын
You have 214 piece in your description, it's 114 piece btw. I got excited that there would be a 214 piece for less than the 114 piece.
@richardb775
@richardb775 5 жыл бұрын
Bold print giveth and the fine print takeith away. Pretty deceptive by GearWrench.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Lol amen!
@richardedwin5980
@richardedwin5980 5 жыл бұрын
Regardless of whether you saw the size -50 font size that Gearwrench used to say that tap & die sets did not have a lifetime warranty why did they put it on the box that it was?
@azmrblack
@azmrblack 5 жыл бұрын
Like you said Bruce, they knew what they were doing. Get you to bite with the bait and switch. Still a good set for the money, I have it and as long as you use the taps properly, you will get years of service out of them.
@BuiltOverBot
@BuiltOverBot 5 жыл бұрын
I must be in the minority but I only use 2 taps enough that I would wear them out. You can save the money buy an irwin set(same as snap on) and buy a few extra taps as spares for the ones you use often. Or as I did buy a good set at a auction for little money and replace the ones you use with new ones and add some if needed.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
You may just live somewhere that rust and such is not an issue. Up north it's a bit more common I'm sure than the southern states.
@BuiltOverBot
@BuiltOverBot 5 жыл бұрын
@@BruceAllentools I use them often bit find cleaning them and keeping them oiled during storage seems to be helping a lot as to life of the taps. Also I now use rethreading tools rather then taps for some jobs
@Hipsters_N_Hippies
@Hipsters_N_Hippies 5 жыл бұрын
Hey Bruce buy these damn shallow and deep metric sockets in 3/8” size and work with them. Then get back to us on how similar they are compared to your snap on ones. After some heavy duty use.
@martinmosley2116
@martinmosley2116 5 жыл бұрын
dont care about the warrenty, the set is bad ass and works well. most tap and die set will last a long time if you use them properly and take care of them. if you cancel or return that set because bruce was misinformed your missing out. no shananagins??? send it
@felixf5211
@felixf5211 3 жыл бұрын
I was walking through Lowes the other day and noticed their crappy import files. No different than the junk metal cutting tools that most people buy, including Gearwrench. Ask me how I know. The Kobalt packaging said the files had a lifetime warranty. Obviously the warranty covered manufacturing defects, not the tool wearing out or being misused. I checked with the store. That's how it is with any metal cutting tool, especially one sold on a retail level. This isn't GW misleading the costumer; it's Bruce being too dim and inexperienced to understand the warranty.
@maxwellschmidt235
@maxwellschmidt235 5 жыл бұрын
I do some research on every tool I purchase, and gearwrench always makes it into my top cuts, even at their full Sears retail. I should also point out though that I've shopped around and gotten really good deals on their products- way below the prices Sears wants. Just today I found out that my advance auto parts store is closing out the brand and got 50% off their metric and sae 7 piece stubby ratchet wrench sets. Love the brand, but pour research into every tool purchase and you'll never have buyers' remorse over a little marketing stunt like that (not that you should over a gearwrench product- in this case, your warranty meets industry standards and you can replace your taps elsewhere if you're not happy with the quality in your non-warranty pieces)
@AntonioClaudioMichael
@AntonioClaudioMichael 5 жыл бұрын
Great video bruce
@denoftools
@denoftools 5 жыл бұрын
First off, DAMN WELL DONE! So few creators can get past their own egos much less fear of losing sponsors. This was very well said. Secondly, Harbor Freight of course, all three of their tap and die sets have the standard HF LTW www.harborfreight.com/60-pc-sae-metric-tap-and-die-set-60366.html Third, I have not forgotten, I swear. I do want to do a collab with you but this month has been hell.
@denoftools
@denoftools 5 жыл бұрын
Oh, Tekton does as well.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Go figure harbor freight warranties them... Haha no worries big guy.. I've been super busy lately myself.
@davidb3054
@davidb3054 5 жыл бұрын
Snap on does warranty drill bits,but you have to brake it.won’t cover worn out.
@diegobarragan4904
@diegobarragan4904 5 жыл бұрын
They don’t warranty reverse drill bits
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
Hey Bruce snapon warranties their tap and dies and also their twist sockets too
@canadiantrucker9574
@canadiantrucker9574 3 жыл бұрын
I agree with others that Gearwrench are the scumbags. They shouldn't have made that claim on their product labeling. What I've done though is buy a few extra dies (Vermont American) to add to the set. I use the cheap VA dies to cut the threads so I don't break the undoubtedly expensive Gearwrench dies.
@kevinavery2518
@kevinavery2518 5 жыл бұрын
I think you should do a review on tekton tools, very affordable, life time warranty, you don't even have to send them the broken back, email them a pic of it and they drop ship you a new one
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I've done a few videos on tekton.
@Itsdazeni
@Itsdazeni 5 жыл бұрын
My independent says he would warranty the taps and die period wether gearwrench would or not . Just a great dealer. As for their boxes I know the 19 drawers or however many it is; is made by extreme tools, and then their new work station box is way too much
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Some dealers are just badass like that.
@AntonioClaudioMichael
@AntonioClaudioMichael 5 жыл бұрын
We all make mistakes brother
@geraldpettigrew820
@geraldpettigrew820 5 жыл бұрын
Gearwrench tools are good but their pricing is going through the roof. One time they were a great buy. There are other brands out there that are just as good or better and they are cheaper.
@MoneyMarcMes
@MoneyMarcMes 5 жыл бұрын
You didn't screw up Bruce, Gear Wrench did buy false advertising. They should have said Lifetime "Limited" warranty. So they fucked up not you Bruce.
@craigjorgensen4637
@craigjorgensen4637 5 жыл бұрын
I can’t believe that anyone should think that a tap or die or a drill bit should have a lifetime warranty. Most tools that break such as sockets and wrenches are strictly due to abuse.
@Ram2253spd
@Ram2253spd 5 жыл бұрын
Craig Jorgensen Matco bits above 1/4 for their new style are lifetime warranty
@sharingiscaring9320
@sharingiscaring9320 5 жыл бұрын
This is the biggest misleading of GearWrench.
@mobilechief
@mobilechief 5 жыл бұрын
Should be required to print any limitations in 24 font on the front and top, this would avoid the obvious attempt to deceive
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I agree T... or even if it said "see bottom for details". I'd be okay with that.
@nevillepretorius8948
@nevillepretorius8948 5 жыл бұрын
Very cool of you to make this video Bruce! Respect gained for you but lost for Gearwrench for the small print. Always the small print that gets you. Love your channel mate, even if you are a Gearwrench fanboy now. 😂🤘
@Flȅȅbit
@Flȅȅbit 4 жыл бұрын
Husky brand From Home Depot has a lifetime warranty no questions no receipt required. They have this warranty on most all there tools especially hand tools
@410AutoTech
@410AutoTech 5 жыл бұрын
Well done!!!
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Thank you!
@410AutoTech
@410AutoTech 5 жыл бұрын
@@BruceAllentools anytime man thanks for keeping it real!!
@jodybgoode
@jodybgoode 4 жыл бұрын
its a warranty on the lifetime warranty on the box not the tools in it.
@TONYSTARK-jh2wu
@TONYSTARK-jh2wu 4 жыл бұрын
Matco warranties some up to certain sizes
@jcy71
@jcy71 5 жыл бұрын
anyone who uses taps and dies, especially for a living, knows they are consumables just like drill bits. BTW Snap on tap and dies are Irwin.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Mac warranties drill bits and so do a few other companies... you are correct about Irwin making snap on tap and dies.
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
They make matco did make Mac and now Stanley owns irwin now their making Mac taps and dies again and fully warrantied
@j3rf
@j3rf 5 жыл бұрын
I would be willing to bet Snap On's official stance is to not warranty taps and dies but I bet your Snap On dealer would still do it depending on the guy and your relationship to them
@eddiewatson7192
@eddiewatson7192 4 жыл бұрын
I just subscribed because of your honesty great vid
@amp12345amp
@amp12345amp 5 жыл бұрын
Bruce Allen what do you think of the Harbor Freight sets? I am talking about those large metric/sae sets that retail for $84.99 each. I saw another YT reviewer said those were decent sets for the money.
@BruceAllentools
@BruceAllentools 5 жыл бұрын
There not bad even the cheap 15.00 ser is great in a pinch... that being said 9nly get them in a pinch or if you really vant afford a good set... taps aren't something you want to go cheap on because if a tap breaks in a hole you could be really screwed... no pun intended.
@amp12345amp
@amp12345amp 5 жыл бұрын
@@BruceAllentools thanks for the reply. I don't often need taps/dies but figured that if I got the biggest HF sets with the 25% off coupon that it would be good to have in my tool box. A "better to have and not need it than need it and not have it" type of situation.
@matthewslauenwhite7277
@matthewslauenwhite7277 5 жыл бұрын
My snap-on guy says they have lifetime warranty on 1/4" and bigger on drill bits and taps and extractors
@nate851
@nate851 5 жыл бұрын
Matthew Slauenwhite really? Bc my dealer told me that their drill bits are NOT warrantied which dissuaded me from purchasing a set. And my dealer told me the retreading taps in my 48 pc set, ARE warrantied but the actual thread cutting taps and dies are NOT warrantied..
@matthewslauenwhite7277
@matthewslauenwhite7277 5 жыл бұрын
This was told to me as recently as 1 month ago when I purchased some new left hand drill bits. I have heard this before from other people but my snap on guy covers them
@nate851
@nate851 5 жыл бұрын
imgone do you have a set? I was intrigued by being USA manufactured and lower price point, but I have heard negative things about them
@erikc3936
@erikc3936 5 жыл бұрын
Way to be a stand up Guy and keeping it real Bruce. This is why I value your opinion so much. Keep up the good work. Unfortunately it is the way of modern times. I just taken in by my local pizza place. Because of the way they worded the special. These people a clever with their wording. Like the saying goes. If it is to good to be true. There must be a catch somewhere.
@TurboTyTy
@TurboTyTy 5 жыл бұрын
Respect man 👍🏼
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Thank you!!!
@strakill
@strakill 5 жыл бұрын
Try buying a locking flex head 3/8 ratchet and see if the thing even works new. Now when you send 3 back and never even had the chance to use the damn thing. I'm done with Gearwrench anyways. Fastenal has a role in the fact that it has taken now 6 months to get this far. If you are going to buy Gearwrench good luck with the warranty if it's not on the truck or in the store.
@MrAnonymousRandom
@MrAnonymousRandom 5 жыл бұрын
Snap off still warranties their taps and dies. I broke two of those brittle blue point taps and my Snap on guy replaced them. If Snap on doesn't warranty those pieces of rebranded Irwin garbage, no one would buy them. Apparently Snap on stopped warrantying drill bits and then later changed their mind. I've turned in two broken blue point bits in the last year or so. In both cases you just have to break them. If Snap off don't warranty these kinds of consumables, I'm not going to pay double for an index of rebranded thunderbits. As for Gearwrench, I do make an effort to avoid buying from them. Given the assholes (Bain Capital) who currently own Apex tool group, I see a lot of cost cutting and quality going downhill with their brands.
@larszchzsche9070
@larszchzsche9070 4 жыл бұрын
You really want a set to last long with normal were, if they break under normal use they should be warranted, but not under normal wear. Poney up and buy a set of cobalt and be done with it. Like we used to say buy once and be done with it. Cant say that now with cars and now cant say that with most tools. Mens under wear are not thick and wear like used to, nor do jeans nor dishes, nor does watches. Be careful . Pony up and buy once.
@TheNottonight
@TheNottonight 5 жыл бұрын
So how did you find out Their tap and die is not lifetime warranty? Bruce did you say you make about $10 a set.
@DanLoFat
@DanLoFat 5 жыл бұрын
if you want to apologize apologize for your super low audio levels on your videos dude then apologize
@lyesanes6546
@lyesanes6546 5 жыл бұрын
Going ahead is at 1:30
@weldingjunkie
@weldingjunkie 5 жыл бұрын
We all make mistake brother, big of you to come on here and admit it to the keyboard commandos. Thanks for sharing.... jay
@BruceAllentools
@BruceAllentools 5 жыл бұрын
I just like to keep everything out there so everyone knows 5he deal... if I'm wrong then I'm wrong...
@orville58
@orville58 5 жыл бұрын
I think gear wrench is about the worst tools I’ve ever used
@Hipsters_N_Hippies
@Hipsters_N_Hippies 5 жыл бұрын
Yo, could go get your hands on a 3/8" ICON ratchet and a socket set. Put them through some down right horrible situations. And get back to us on your thoughts looking at it through the eyes of a professional that needs nothing but the best quality, strength, and reliability. Keep in mind that there is alot of push for the locking flexhead. That their teams are trying to get together as we speak. But as of right now there is no locking flexhead options available.
@toolinhand
@toolinhand 5 жыл бұрын
As part of your apology, I think you should have done a handstand while reciting the alphabet. Anyone else with me on this?
@DanLoFat
@DanLoFat 5 жыл бұрын
you sharpen it and if it's a wrench and a Craftsman and you go to Menards you're going to get a free replacement lifetime warranty , a tool and die set should be absolutely no different.
@jamesu
@jamesu 5 жыл бұрын
In your first video I questioned to myself if they would warranty a tap or die. I guess my internal question was valid. Thanks Bruce!
@user-ki3dj9pu9y
@user-ki3dj9pu9y 5 жыл бұрын
The ole bait and switch, huh Gear Wrench?
@johnb1121
@johnb1121 3 жыл бұрын
Ik 2 snap on dealers that warranties tap and dies...scrapers on the other hand are not...
@ganeshnarayan5505
@ganeshnarayan5505 5 жыл бұрын
thanks Bruce for letting us know i was going to buy one.
@timsimmons9042
@timsimmons9042 5 жыл бұрын
I had the smaller Gearwrench 7pc MM and SAE reversible ratchet combination sets made in Taiwan that I absolutely loved and used for almost 2 decades. I touted these things, but gave them to the son n law as I purchased, through the Home Depot site, the 16 and 13Pc complete sets for myself last Christmas. The new sets are China made, missing the o ring on ratchet side that keep wrench on fastener, have a clunkier feel to ratchet motion and are inconsistent to the 15 degree offset throughout both sets. They came filthy, scratched and dinged up. Disappointing but as long as they work I figure. The kicker is both sets had two wrenches with bent beams in them. So I call HD but they are sold out but are happy to refund if I choose. Im thinking, but I have a lifetime warranty and this has to fall under factory defects as they got through their quality control for whatever reason. I call Gearwrench to see what hoops are necessary to warranty out and am informed since I did not buy from them directly, it's the retailers warranty policy that takes over? WTF? Long story short, HD stepped up as I don't think they wanted this mess back, discounted the price so drastically for me to keep them that I felt bad to keep them. That is until I tried to use one and it failed to ratchet. The sets reside in the 'bucket of shame' as this is where I keep tools that I am willing to lend. Since talking to GWs customer service rep, I've gone the route of using company brands that actually stand behind their tools and not just look for loop holes to trick people out of their money. I've replaced my own personal sets with another brand. Through these I've added more tools from this new brand. If you have Gearwrench and like them, good on you and I hope they continue to serve you well. They will never see another dime from me and maybe the future generations who have borrowed from the bucket. I've lost many tools from the bucket, but the GW always come back, lol. I love tools, they can make a job easier for sure. But I always lecture and show that it's the knowledge and skill of the user more so than the brand of the tool in his hand that gets the job done correctly. Stay safe.
@niteninja0133
@niteninja0133 5 жыл бұрын
Drill bit are lifetime and that's a wearable item. Beside 1/4in and under. Matcos tap and die is lifetime
@craigjorgensen4637
@craigjorgensen4637 5 жыл бұрын
It could be the individual dealer is warranting them on his own?
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
@@craigjorgensen4637 no matco has always warrantied taps and dies Mac cornwell and snapon too so now it's worth buying from tool guy warranty will pay for tool cost over time
@adamzachary7658
@adamzachary7658 5 жыл бұрын
The only truck that will give a lifetime warranty on the tap and die sets around me is the Mac tools truck and he will hand you a new one in a heart beat and there sets are a little cheaper than the Snapon’s
@doctordiesel5467
@doctordiesel5467 5 жыл бұрын
Well your other tool guys are $hit because their warranties are covered in tap and die department that's matco snapon cornwell etc
@Ecto_Eric
@Ecto_Eric 5 жыл бұрын
Respect for you Bruce I would have made that mistake also
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Thanks big guy!
@stevenkietzke5582
@stevenkietzke5582 5 жыл бұрын
Hmm snap on has always warranted mine
@BruceAllentools
@BruceAllentools 5 жыл бұрын
A few people and I were talking and it seems to be a dealer to dealer type of thing. There seem to be a lot of things done dealers warranty and some dont.
@davidwalle5025
@davidwalle5025 5 жыл бұрын
Good video bruce. You tell it like it is.
@anthonygm85
@anthonygm85 5 жыл бұрын
Seen some gw boxes and I kinda dig em I would buy one. I dont need a snap on box buy any means a snap on cart maybe
@schoder78
@schoder78 5 жыл бұрын
Stand up video but also educational
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Thanks for watching big guy!
@andrewhutchinson5490
@andrewhutchinson5490 5 жыл бұрын
Jeez Bruce stop asking the industry to get honest. Lol
@BruceAllentools
@BruceAllentools 5 жыл бұрын
Man, I'm sorry lol
@winnabegobob1547
@winnabegobob1547 4 жыл бұрын
Lol you rock bruce I like your attitude man
@PaulyD0859
@PaulyD0859 5 жыл бұрын
Even people who haven’t seen your video have probably been fooled. It’s on GW to make it more clear. They’re the ones who’re causing their own problems and pissing people off. I don’t understand why they would intentionally try to bait someone with that tag, then piss them off when they try to get a tap replaced. Is selling a single tool more important than building trust and making lifetime fans?
@lastfanstanding999
@lastfanstanding999 4 жыл бұрын
haha when i make a mistake... lol Like i told the other guys Ive been seeing these sets going around on the internet, even at 180 way over priced and the ratchet well who needs a ratchet tap n die lol okay for a DIY guy i guess but for professional usage the build quality isn't up to par.... snapage! the set is probably worth 100 bucks, THANKS MAN
@lastfanstanding999
@lastfanstanding999 4 жыл бұрын
Right here... kick ass set for a workin mans price guys... they last! www.amazon.com/gp/product/B07GL48DZJ/ref=ox_sc_act_title_6?smid=A20PI0UI2YDPES&psc=1
@snap-off5383
@snap-off5383 5 жыл бұрын
Learn how to read! {;-) Just hacking on ya. Hey Bruce I heard you killed a guy, what'd you do that for? Yeah why'd you kill him Bruce? Bruce: "he was hackin' on me"
@shawnnoname9291
@shawnnoname9291 5 жыл бұрын
Getting the info out . That's what I like about you.
@MiguelGarcia-nl3ci
@MiguelGarcia-nl3ci 5 жыл бұрын
Well. I was becoming a gear wrench fan. Now. I change my mind. I gotta make my move to tekton
@craigjorgensen4637
@craigjorgensen4637 5 жыл бұрын
Miguel Garcia why? If you break a tap, die or drill bit be a big boy and pay for a replacement . They shouldn’t be warranties in the First place!
@goinhot9133
@goinhot9133 5 жыл бұрын
Honest mistake, we forgive you sir. Here I was taking all kinds of heat on the last video for being critical of GW. Apparently they deserve it
@wayneshanks9005
@wayneshanks9005 5 жыл бұрын
Well said Bruce couldn't say it better
@ironrangeautotech8292
@ironrangeautotech8292 5 жыл бұрын
Our Mac dealer does
@waynehamby3460
@waynehamby3460 5 жыл бұрын
2019 tool box tour
@tombrady9385
@tombrady9385 3 жыл бұрын
Are the tap set popping on KZbin legit, or bs? Because the price is cheap as hell. Anyone purchase tools from Letzor? Are they legit?
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