Getting Started with KEF LSX

[@jricooo]

Getting started: 1) pull out your hair spending hours trying to get wifi to connect 2) connect only to see the volume keep dropping to zero 3) spend weeks trying to deal with the most terrible customer service in the world 4) forget about the warranty you assumed it came with 5) agree to $500 for them to replace the main circuit board and 3 months wait time.... I’ll try to update if we ever get to step 6. KEF support is what nightmares are made of

[@righteouscripple]

Based on my experience, they must have filmed this eleven hundred times to get it to work from start to finish without something failing.

[@jricooo]

Absolutely

[@ganava2000]

Unfortunately, I have the same experience. Speakers are fine when you can get them to work, but it's a rare treat...

[@JanGreeve]

Same experience here, its an absolute nightmare, i contacted KEF but no answer.

[@righteouscripple]

@@JanGreeve I ended up just doing the wireless setup, which removes some of the functionality, but gets around the setup issues... us.kef.com/pub/media/documents/lsx/lsx-owners-manual.pdf (page 57)

[@JanGreeve]

@@righteouscripple Thanks for the tip, i might have to try that

[@MatthewJL676]

1. Plug into your router with a LAN cable. 2. In your router settings find the IP address of the LSX. 3. In a web browser type in the IP address of LSX. 4. Select the Wi-Fi network in the drop-down and type in the password. 5. It works.

[@cyclonaut4903]

Don't know where you find this, but it is the best and unique solution that works for me, thanks! Edit : I spoke to quickly, they can't connect to the wifi again...

[@gridglory1]

Man oh man. Love how these speakers sound, but any time my router reboots, or I need a firmware upgrade it turns into a huge battle. The app never works as the video shows. The speaker can’t be found, the firmware doesn’t complete. Always something

[@jricooo]

Same experience. Add terrible KEF support and a $500 repair bill, 3 months wait time for them to fix (still waiting)

[@Jefrypratama]

Fix the app please. Can't pair these

[@mihirchitnis905]

Please include USB type C (USB 3.1 Gen 2) on this speaker as well as the kef ls50 because a majority of devices like iphones, ipad, android smartphones have no headphone jack and support audio playback via the usb type c connector only. Plus a lot of current laptops have USB type C. Also include Bluetooth 5.0 support since it supports high quality audio streaming via LDAC.

[@fhamefhame2064]

Any video on how to connect the LSX to a sub woofer and a model that is for not a so serious music and a bit of home theater listener.

[@Spoooookie]

Sounds great - if and when these work. Severe WiFi connectivity issues...either does not connect to keeps getting disconnected. Firmware upgrade failed out of the box and I had to tether it with an Ethernet cable to get it to restart. Either I got a lemon or this wasn’t ready for market. Very disappointed...was looking to get R7 for my main system but I’m changing my mind after this frustrating experience. ☹️

[@mobbdeepfgc7947]

Are you still experiencing these issues? I'm planning to buy these even though here in India it's super super expensive. Thanks

[@Spoooookie]

@@mobbdeepfgc7947 I got my first pair replaced. Somehow got the second set working but I did not upgrade the firmware as that is what I thought killed the WiFi on the first one. Sounds phenomenal especially in small rooms (I use these in my home office), but I stand by my disregard for KEF’s low-bar tech. The apps are horrendous and amateurish at best. But if you are fortunate enough to get it set up and stable...just use Spotify connect etc to control and enjoy the great soundstage. If you’re buying in India, ensure you buy from a dealer who knows the product well and can provide after sales support in case you have an experience similar to mine. 4.5/5 for audio quality, 1.5/5 for setup, 0/5 for apps, 0/5 for support.

[@jricooo]

@@mobbdeepfgc7947 I had these same issues plus some. Now waiting on KEF to take 3 months and charge $500 to fix mine. The only thing worse than that is trying to find any solutions from KEF support

[@albertocruz6018]

No suena la izquierda y parpadea rojo y ámbar. Qué hago? Gracias

[@Jan-iy9kd]

KEF LSX is a huge nightmare. I can't make them work. Setting up works until the 'white led' and the nice sound, but afterwards nothing happens. KEF Control remains hanging in "Retrieving speaker settings' and after some time the status is switching back to 'constant amber'. I have no idea what's going wrong and how to get any help.

[@jamingiersbach7556]

I purchased these and could never make it work on my network the app won't detect them. My Sonos system has no trouble.

[@merlinsrobe4621]

The were a few deal-breakers for me with these speakers -- no Bluetooth 5.0, no USB type A or B input connectors, and poor reviews for the KEF speaker app. If they go ahead and address these problems in the future then I'll get a pair immediately.

[@ErikWilde]

What if master and slave do not pair? KEF sounds so nice but just makes too much trouble.

[@nebula674]

Just bought these a couple of days ago. I knew about the bad app but this is really ridiculous. Absolutely nothing works. You can't even save the settings. And you can't use an equalizer on your phone. Now it stays on full bass with middle treble. I really have second thoughts.. please FIX THE APP!

[@jonkwooklee8100]

나는 지금 와이파이를 5시간 동안 연결 시키는중이에요. 몇 십번의 '스피커를 찾을 수 없습니다' 라는 글만 보다보면 이딴 스피커 부숴버리고 싶습니다. 당신들 회사는 단 한명의 컴퓨터공학과 대졸자도 없습니까?

[@lamkavai]

dual band or 5ghz router is a must? because i have trouble with connecting with a 2.4ghz network router

[@gridglory1]

5 ghz has all kinds of issues too

[@stephenreader2049]

I would never waste my money on Kef again. The app is rubbish, getting the speakers to work is a mission. £1,000 bookends for now.

[@gregshatto2391]

Mine worked for a few months before they dropped from wifi, i have spent hours trying to get them to reconnect. At best they stay connected for about five minutes. Tried a lan cable with no success either. It is so infuriating paying 1299 dollars for pretty speakers i cannot use the way they were intended. I am using them now with bluetooth but that will not produce the same resolution.

[@mathewdesilets9502]

Ya these speakers sound pretty amazing. But they do not work as advertised. It is a huge issue to get them to work wirelessly. I would avoid if you are considering.

[@-Galavanta-]

Is it possible to pair 4 LSX speakers? I have a 35'x23' room (lounge, dining & kitchen) and have a set of LSX at one end, they are absolutely fantastic but I would like the audio to come from both ends of the room so I was thinking of buying another set of the LSX for the other side of the room, would this work?

[@ΓΙΩΡΓΟΣΝΙΚΗΦΟΡΟΣ-ε8η]

HALLO YOU HAVE GREAT PRODUCTS BUT I HAVE A QUESTION CAN YOU MAKE LARGER WIRELESS SPEAKER SYSTEM THAN LS50 WIRELESS FOR WITH LARGER CABINET AND LARGER UNIQ FOR BETTER BASS ? THANK YOU !

[@BogdanNAV]

app works fine on 2.4 Wi-Fi .. doesn't see Wi-Fi 6

[@Spoooookie]

Oh, and yes...who’s the genius 5 year old that developed the apps?

[@13thnotehifireviews7]

Tremendous speakers. Check my engaging film out on the newest soundwave edition....going to set them up on my balcony next Thursday at 8am to the NHS applause. Maybe ‘we are the champions’ ........:)

[@Alexander_1975]

app is clunky and connectivity is nightmare....i guess will be going back to passive speaker + dac streamer + amplifier

[@AnnieTsukino]

Fix the apps.

[@KEF.Global]

We've just updated the KEF Connect App, here is our release notes: Android : assets.kef.com/pm/pm_firmware/release_notes.html#kef-connect-android IOS: assets.kef.com/pm/pm_firmware/release_notes.html#kef-connect-ios

[@tomhills]

@@KEF.Global does the app you linking to work on a KEF LSX?

[@omc8872]

Miss the times where a speaker was a speaker...wifi,bluetooth, apps, smarphones....

[@allansh828]

RIP Sonos

[@Dracandros76]

Have had these for over a year, lots of problems with the app, then one day out of nowhere impossible to get back on WIFI tried everything, what a shitty user experience for something this expensive.

[@aroilumlum8974]

These speakers too cheap when compared with the sound quality.

[@ΓΙΩΡΓΟΣΝΙΚΗΦΟΡΟΣ-ε8η]

LSX SMALLER LS50 WIRELESS MID LS ... LARGER

[@ChefGreen]

Great speakers but if you have to reset your router, you are going to hate your life. The app is beyond crap, and I'm not sure the founders at KEF know what the word "support" means.

[@KEF.Global]

Hi Jason - thank you for your honest opinion and feedback. If you do have any other improvement that you think our KEF Connect app would need, please fill in the contact us form here (kef.com/pages/contact-us) and let us know!

[@ΓΙΩΡΓΟΣΝΙΚΗΦΟΡΟΣ-ε8η]

We don't need a subwoofer fro stereo We want a bigger active system than LS50 WIRELESS for more deep bass ! Thank you !

[@xro1589]

The worst experience ever (cannot connect s..t), great sound, still - useless due to the crap experience within pairing and set-up. Edited: And one of the crappiest support too, they act like stuff should happen, yet when contacted and informed that stuff ain't working, there was NEVER any reply. Frustration x 100

[@soylentgreennewdealtimeshare]

Progress, from the stone age of sound when cave men had no clue how to telephone their speakers to ask them if they were in the mood to play something, and luddites would have looked at us like we were normal if we had told them to use their giant 1950s computers to do a download. No wonder music was so rubbish in previous decades.

[@ChrisJones-ht9zn]

The worst connection of any device I've ever used.

[@igorka3586]

Horrible. Ces enceintes sont une arnaque. La connexion en wifi est complètement impossible !! Marche seulement avec le Bluetooth. À ne surtout pas acheter.

[@thain3016]

If you bought this piece of garbage return it before its too late

[@steverichards3911]

im sick of this app its horseshit kef sort it out already

[@musicmusic2362]

These speakers are ass