Learn more on this topic 👉 getvoip.com/blog/call-center-quality-assurance/
@Art_agarwal7 ай бұрын
Ultimate knowledge about QA and Contact Centre work. Amazing
@amenahking78638 ай бұрын
What do you mean by "monitoring personal devices "?
@jasonibra3597 Жыл бұрын
can i ask you do you quality sheet to calculate it and what is the good formula i can use it along with the best practice score for management level
@Voipbusinesshq Жыл бұрын
Yes, a call center needs to ensure quality. They need effective communication tools such as VoIP to satisfy more customers, manage more calls and improve sales.