00:09 Discussing the future of HR trends for 2024 03:09 The image of HR needs to change in the current context 08:11 HR is evolving from managing people to building human capability 10:43 HR is about creating value for stakeholders outside. 15:54 Connecting HR practices to customer and investor perspective 18:05 HR is about value creation and innovation. 22:22 Building trust and relationships in HR function 24:28 HR competencies have evolved to action-oriented verbs. 28:46 Employee and customer experience co-vary 31:01 Give employees Hope for the future 35:14 Starting a new Global HR talk show for discussing people challenges and finding solutions 37:12 Embrace the future with optimism Crafted by Merlin AI.