givi crash bars dont fit

[@JoelArseneaultYouTube]

Sounds like someone lost a 10mm socket inside that tube before it was welded... mystery of the missing socket solved. for real though.... they must have some issues with their jig (and QC) to be that far off. that's unacceptable.

[@Trevorkloida]

I contacted both Revzilla (the reseller) and was told a rattling crash bar was not a defect, I reached out to GIVI and forwarded the emails from Revzilla, and the photos and video. Several hours later I than reached back out to a different revzilla customer service email and then the original guy helping me finally replied, full refund, free return label, and $20 in store credit. So I will be shipping it back Monday. The process could have been a whole lot smoother. But I am happy with the outcome