Really appreciate posting this! Seems I may have the same issue here with my 2024 2500 HD crew cab towing a 400W factory solar-enabled 2024 trailer as well. It's intermittent soon after start up and early in the drive. But then I get a "Trailer Brakes Connected" message a few mins later and can prove it by checking the trailer gain. To share back a little more intel, this is the 3rd software/firmware issue I've had with this truck. The other is with the constant DC 12v circuit on the 7-pin. Thanks to KZbin truck reviews that had this issue testing near the Flint, MI facility that has this issue, then another video explaining the fix, I confirmed Chevy has a "not constant" current on that pin of their connector for some reason (not sure). Backup camera's with the factory 12V circuit may "flicker on/off" constantly as a result. The gist is that required a Furrion adapter 7-pin female to 7-pin male that links that pin to another pin with constant 12V DC voltage. And voila, my Furrion S backup camera worked constantly. Lastly, when the truck was very new under 1K miles, the truck bricked. That was a simple fix seen on another KZbin video of disconnecting the heavily loaded battery terminal that provides power to all the computer modules constantly. I worked in integrated electronics with firmware on dedicated MCU/MPUs for 15 years, so know the telltale signs of firmware/software corner case issues. The truck is an awesome towing beast mechanically, but GM is still figuring out the software/firmware on these in the real world. All the new trucks are data centers on wheels.
@tommcinnis28012 ай бұрын
GM has a recall on the trailer brake module. I have 2024 silverado and they replaced mine.
@omcbob373 ай бұрын
I just took delivery of a 2024 Silverado 2500HD that shows a factory assembly date of June 2024. I haven't towed my travel trailer with it yet but I did connect the trailer and created a trailer profile in the trailering app and verified it shows the trailer lights and brakes as connected. Since this "trailer disconnect" issue has apparently been around for several months now and the TSB #23-NA-149 calling for the upgraded trailer brake control module was issued back in September 2023, I'm wondering if my truck already had the upgrade module installed when the truck was built?? Guess I can poke around and pull the module down and verify the part number. The solar controller on my trailer does have a disable feature so I can turn off the solar panel charging when connected to the truck but that's not a permanent fix.
@fernandoroybal39684 ай бұрын
I had this same issue this past weekend with my 2024 Duramax hauling a utility trailer with brakes. It can no way have anything to do with trailer batteries. I had a 4 hour trip with the trailer and it did it every 3-4 minutes!! Drove me nuts the whole time!! I had to crank the music to try and ignore it as there was no way to stop it!!
@mikenb11_514 ай бұрын
There is a technical service bulletin for this issue. If I recall correctly, the fix from GM is to switch out the brake control module. From what I gather, the tsb seems to solve this issue for most people.
@annespaintsify3 ай бұрын
I've had it replaced 2x so far...
@tmb933 ай бұрын
Correct, I had this problem back in January with a 2024 gmc 3500. I haven’t had any issue since the module has been replaced.
@arlynhelmuth84132 ай бұрын
What is tsb mean
@mikenb11_512 ай бұрын
@@arlynhelmuth8413 Technical Service Bulletin.
@michaelschmidt54444 ай бұрын
I also have a 2024 3500, I tow two new trailers one is a dump trailer and the other is an enclosed work trailer. Mine u can be setting still and it will go from connected to check trailer brake. I have checked plugs and can find nothing . The brakes will work but the gain will not respond. If it’s intermittent problem dealership is always saying they can’t get it to replicate. I have just learned to live with it. That’s not the right answer but I can’t keep taking time off to go set at the dealership and get no where. If there is a fix from GM please post again I would like to get mine fixed right.
@mgehrisch4 ай бұрын
I have the same problem with my travel trailer (no solar, unlike the video). The dealership has reset my brake module a couple times, but can't seem to reproduce it either. It happens most often when shifting in or out of park.
@expeditionanything71154 ай бұрын
Will do!
@robertpsotka35254 ай бұрын
I had a 21 2500 HD gmc and from day 1 the brake controller would go between ck trailer wiring and trailer noticed. Checked trailer wiring by putting Amp meter on brake wire and engaging brake stayed around 12 amps, wiggled wires etc etc,no problems found . took to dealer and of course they said it's in the trailer. Went back took the trailer apart, put on new 7 pin connector, ran extra ground . On my way down to Florida from Michigan the trailer ck wiring must have popped on 200 times and stayed on for less than 1 second each time telling me the P.O.S. truck is the problem. Bought RV lot, sold junk truck and am now happy
@chrism65753 ай бұрын
23-Na-149. fixes 100%
@mgehrisch3 ай бұрын
@@chrism6575 is that the recall for the brake controller? I’m scheduled in on Tuesday to have the brake controller and tailgate recalls taken care of. Hoping they can fix it. Also hoping they can do something about my “park assist blocked” message issue.
@richardnickolaus16912 ай бұрын
What have you found out about any updates. Or GM come out with a fix. I have a 2023 3500 chevy. No brakes on the trailer.
@expeditionanything71152 ай бұрын
I added the recall for info to the video description. Call your dealer and get it taken care of.
@josephdewuhanАй бұрын
But why? We normally do not have solar on the truck.
@expeditionanything7115Ай бұрын
The problem the video talks about is pulling a camper with solar panels on the camper. Not the truck.
@jeffwatson22343 ай бұрын
Mister you are only half right / NOW go to your GM Dealer and get a new trailer brake controller
@kmonto19714 ай бұрын
On my 2020 2500hd diesel, when I went to the various dealerships to get this fixed, they stated that even with the recommended TSB, all 4 stated GM will not replace the brake control module anymore due to that not being the problem. I pleaded my case time and time again. That blamed it on wiring of the trailer, the trailer brakes, the humidity, etc. In addition, either I got, "it's working as designed", "There is nothing we can do", or my favorite, "thanks for the $195 diagnostic fee, but we can't figure it out so go on your way" - we had to drive 3 more hours without trailer brakes on that one. I finally just went ahead and replaced it myself at like 27k miles. Then again, I have had 48 codes show up on this truck since new. 48 of them, been tracking them on a spreadsheet and I only have 59,570 miles on it at this time. So many problems and so many diagnostic fees I had to pay without zero solutions to most of my problems. I have now ordered a new Ford F350 with the 7.3 and walking away from this lemon of a truck. I am done with Chevrolet as well. They don't stand behind their products, their techs can't even do a proper grease job on the front end since most of them could never find the 9 grease fittings. Most of the time they either disconnected the batteries and just cleared the code to keep me moving down to where it's out of warranty. That is their goal I have determined, if they can clear the code and keep you moving down the mileage route, they will win at the end. I love the styling and the ride, but when the electronics and the sensors continue to fail, miss report, etc - it's just time to give up on them. My favorite suggestion is from OnStar when I was broken down without dash lights and the radio went blank - just pull over, turn it off, open the drivers door, count to 20 and then close your door - most of the time they said, that will solve the dash, radio, etc problem. This is just amazing to me...
@chrism65753 ай бұрын
just do simple homework. Tsb fixes 100% OF THE TIME. Stick with the cheap fords. They are more your speed sounds like.
@kmonto19713 ай бұрын
@@chrism6575 If they look at them, I can print them off and try to get them to do it and they won't. This is at more than one dealership by the way.
@Intwodeep9024 ай бұрын
Hey there! Just wanted to ask if anyone else has experienced any issues with the wireless phone charger in the 2024 2500hd? It seems to charge intermittently when the phone has a case on.
@robertpsotka35254 ай бұрын
My 24 Silverado charges my phone all the time and it is in a case
@Intwodeep9024 ай бұрын
Hey there! I wanted to ask about the type of case you have for your phone. I've got the OtterBox defender, which is a bit thicker. Another person mentioned they have the OtterBox commuter, which is thinner. I'm starting to think that maybe my phone case is a bit too thick.
@omcbob373 ай бұрын
@@Intwodeep902 I have the OtterBox Defender on my phone and the wireless charger only works intermittently. Maybe I'll try a different case.
@Intwodeep9023 ай бұрын
I've tried three different cases, including the MagSafe charger case, and none of them worked. It seems to be an issue with the GM wireless chargers. I'm planning to bring this to their attention during my first free oil change. Thank you for your response.
@chrism65753 ай бұрын
DON'T DO THIS! TSB 23-na-149 fixes all chevy /gmc trucks. VERY SIMPLE!