Goldstein Investigation: Delivery Drivers Grub On Food Orders Before You Get Them

[@yolandagomez9255]

I’m writing this on March of 2021, I have been doing Grubhub for six months since October 2020, and I can assure you that all the restaurants that I have gone to have to tamper proof seals on them. I just want to add that this is disgusting and these people should not be calling themselves human beings I would never consider doing that.

[@mleezuni1987]

I had ordered from a restaurant that had a tamper proof seal but the person delivering my food was still able to open the bag and close it back up.. they are almost half of my sons burrito and dropped off my food at the pool area of my complex.. when we reached out to Grubhub for a refund they only wanted to refund partial because other door was not eaten .. we explained since the food was in foam containers we didn’t feel comfortable in eating it,, they didn’t care and insisted they will only refund partial.. after being on the phone with them for over 30 minutes(at this point super pissed) they agreed to refund..with this being said .. even if there is tamper proof seals, they will find a way 😕

[@yolandagomez9255]

@@mleezuni1987 true. It makes it hard for the honest, faithful people. I have no words. Some people are just disrespectful. I’m sorry you had to go through that.

[@jonas000111]

It started after this story!!!

[@yolandagomez9255]

@@jonas000111 they put this on the news as a warning to customers but it also gives these driver’s the idea that it’s ok. Sometimes they should never put this stuff in the news. I watched it again and feel disgusted. I’ve ordered before also but I’m getting away from it too

[@laquannwilson9387]

This is why I like it when the order is sealed.

[@TheCountryprince]

these people make the rest of us drivers look bad

[@woahdude9983]

You look like a pervert

[@pnw_al253]

Its sickening because some people really need these driving jobs to support their families and these idiots messing it up

[@dennyboy3840]

You Already look bad

[@critter2]

@@woahdude9983 what does pervert look like? wouldn't you need to be one to know one.

[@loomtasticrainbowloom1305]

@@pnw_al253 Thanks for speaking out for all of us that is doing this full time and supporting our families Awesome!!!

[@w2385-i2s]

They don't get paid much. So why would they care. Especially when you give them a 2 dollar tip.

[@lookinatyoulookinatme1600]

This video is old but now you have the delivery people that feel so entitled to a tip that they will pick up your order and eat just because someone didn't tip enough. There are videos all over ticktock like this.

[@duahaun123]

I've been doing Uber eats since the pandemic started & I've never ever been tempted to go in somebody's bag and start eating on anything that is completely truly disgusting and I cannot see how somebody can literally think like that. I treat people the way I want to be treated. And I handle people's food the way I would want my food to be handled properly. This is nuts

[@Lakr101]

I've done food delivery (Uber, DoorDash, Grubhub) for 2 years now and it's so pathetic how pieces of trash like these think they won't get caught. I hope these idiots that were caught were permanently deactivated from all app based delivery services! Shame on them for giving us faithful drivers who actually do this to provide for our families a horrible reputation!

[@susufierce8149]

I commend you. I know you have a very hard job. I use these services sometimes because due to a disability, I cannot drive. I always tip the drivers well because I imagine you have to work fast, and drive all over the place with these crazy gas prices , at low wages! I'll bet a lot of customers don't even thank you! Thanks from me. 🙂

[@apaullo2115]

@@susufierce8149 Thanks for that, there's no worse feeling than doing your job well and making almost nothing for a delivery because they didn't tip

[@adriangreene908398]

Never even thought about eating another customer’s food.

[@Landis_Grant]

All of the restaurants that offer home delivery have stapled their bags so I know whether the drivers have tampered with the food or not. As for the drinks, I just poured them down the kitchen sink.

[@heir_to_the_promise]

Sleeveless shirt guy: "What's going on right now?" You got busted so all your friends and family can see your 15 seconds of fame. 🤣🤣🤣

[@Kr0nicDragon]

I love how “adults” turn to children when they get busted, like clockwork.

[@wakeup833]

I do Uber eats sometimes and since the pandemic it's ALWAYS sealed! I put the food on the rear seats in a food bag

[@bossone9951]

In a industry where virtue and morals are warranted they are overlooked

[@CostaMesaJeff]

What’s worst I’ve seen drivers bring their delivery bag with them in the bathroom when picking up food.

[@critter2]

that distrubing i ususally leave mine in car than put food in some don't even bother to use the bag

[@AutoSia]

@@critter2 same

[@letgo8118]

I had food poisoning before. We only eat what we cook at home.

[@Krazyk007x2]

If you are a driver for one of these companies, do yourself a favor & seal the bag at the merchant. Tie them down if possible, if not, carry a stapler & some stickers. 5 seconds now could save you a lot of headaches later.

[@MrRar66]

Hard hitting journalism...in the spirit of Upton Sinclairs the jungle

[@ssj3vegett0]

im a Delivery Driver ..an Not once EVER have i touched someone's food. cause i wouldn't want that done unto me. the only thing i do for a Jerk who doesn't tip, i remove condiments an side items. example a tacobell order if they dont tip me..they will get there food an drink untouched. but they will not receive any sauces, forks or napkins. that will go strait into the trash.

[@janines6680]

🤣

[@Misfit636]

Sealed bags shoulda been happening before covid-19

[@mehdichainane3322]

reason why i don't order deliveries because i don't trust them, i would rather walk or drive to pick it up then pay an extra delivery fee + tips for someone stealing my damn food lol. Though n offence to serious and honest drivers, i feel bad for their good reputation being destroyed by these idiots.

[@joaquimrodriguez8961]

Of course that driver is going to deny any wrongdoing; he could lose his job for something that stupid... if he has'nt.already.

[@franciscaleon7621]

This is disgusting! I drive for door dash and I do not touch anything inside. These people should not be delivering food!

[@tressyaustin5205]

I rather go in the restaurants and order my food and go because I don't trust grub hub employees period because I am seeing what's happening and I watched the news every day and night. Thanks David Goldstein catching these crooks on the jobs

[@charlespittsjr604]

We the people were already sure about this part of snacking . Vetting the drivers is also the best way . Tell them food mist go in back out of reach things like that .

[@dyates6380]

I would never have my food delivered by anyone, especially a third party. I've seem the hygienic habits of too many of them. It's okay. I'll go get it myself.

[@jacobhauenstein]

Glad to say that of all of the ubereats deliveries I made before the rates were cut to nothing, I never once ate anything of a customer's. I even asked them to seal the food. That's gross

[@todayisthebestdayofmylife]

The food bags should all be sealed up.... so disgusting

[@hyenapack800]

In 2022 I wouldn't expect people to be so trusting. Odd

[@jayhernandez4197]

I remember I few years back when I did doordash, the restaurants would hand me the bag of food open and I was never tempted or even though about touching another persons food. They paid for it. I have absolutely no right to do that. I wouldn’t want someone messing with my food.

[@whospilledmybeans]

That’s why I go in person if it’s not a grocery order.

[@soniarican6275]

I am So Glad where I live at they use The Tamper Proof Seal and although it is possible to tamper with it , I always check it just incase , and Drink wise I just drink My Own Soda at home cuz I don’t trust no one with My Drink 🤷🏽‍♀️

[@chadevans4922]

Local food delivery services, and stores that deliver on their own, place stickers over the bags and boxes. They even place stickers that cover the lids of the drinks. If drivers try to remove the stickers to eat the food, they'd tear the bags or plastic cups easily giving away the crime. However, this doesn't a few never-do-wells from simply taking the food for themselves and never deliver it. They can further this by giving the delivery service a bogus contact number so you cannot contact the driver directly for an update. The only option you have at that point is to cancel the order and get a full refund...IF the delivery service offers that.

[@TheRaginCajunWasTaken]

2 years later and people are ordering food even more. These companies are worth billions. It's a very normal part of life now. The news is so lame they can't even sabotage food delivery apps lololol.

[@vipy4309]

This is why I don't order on these apps, I just go to the place. Don't be lazy and expect your food to not be touched.

[@klienmurollo8395]

Victor P An overwhelming amount of the drivers on those apps are ethical, amazing people trying to make a living. In a time where computers and machines have completely absolved millions of jobs, your comment hurts so many people attempting to make an honest living.

[@vipy4309]

@@klienmurollo8395 I respect people who work for Uber and lyft who drive people to places they have to go. I don't like Uber eats drivers who stand in line at restaurants pretending the order they are waiting for is more important than the people who are physically there in like waiting for their food. Trusting unlicensed food handlers with other people's bags is totally unreasonable, eventually one day one driver is going to poison someone and Uber eats and all these food deliveries apps will be shut down.

[@phillipconner9185]

@@vipy4309I don't think so

[@billmark1157]

@@klienmurollo8395 Then, those drivers should be the first people pushing for real tamper proof bags or just stapling it shut 3-4 times. I feel bad for honest drivers who lose customers because of this, but if I know there's a good chance my food is gonna get messed with by the driver then I can't order from the app.

[@moviemaniacs9997]

Just ask then to staple it

[@tressyaustin5205]

I know when to order my food and until my order is ready for pick myself

[@capodadon1854]

The guy who asked “who replaces the food”....You the Real MVP

[@Iamkitkatbar]

This is why the places have tape keeping the bag closed

[@hilohahoma1547]

David is a gem, these scumbags are putting peoples lives at risk literally. They should at least pay heavy fines and get banned from that profession.

[@sherrynelson1508]

I never have used this type service. I'm so glad now...yuk.

[@MaureenKo1]

I heard from a friend that one deli stapled their bags shut. A food deliverer had a stapler in his car to restaple the bags he rifled through.

[@dwightschuette8960]

Speaking for drivers. I get a headache from the smell so I have to open the window.

[@Fickets]

Surprised they don’t make food delivery drivers get food handlers cards.

[@ShakespeareCafe]

Virtue: Doing the right thing when no one is looking, or when on camera

[@johngee6197]

Wow i would have never thought of even doing this been working 4 years now nasty people

[@MJ-fm4wy]

He even drank from the straw... Eww

[@dbeaus]

We are a normal family that used these services for years and NEVER have I seen a sealed bag from a variety of restaurants. It is unfortunate for the good drivers, probably 90%, who do a good job. The drivers can also eat an item from your bag and when you realize it is not there, call the restaurant and the driver will say it was not in the bag. There is no checking before the bag leaves the restaurant. Another thing, the delivery companies orders are often left on the counter with a note saying which company is to Pick it up. They don't check anything, I have seen it. The driver comes in and grabs the bag and leaves often without saying anything to the people at the counter. I figured I could just pickup a bag and leave, they wouldn't know. The bags should never be left where people can reach them. On another note, it just isn't delivery. Do you really know what is in your food at a restaurant? I know a guy who worked in an exclusive restaurant in college. When the customer would give the wait staff a hard time, the cooks would add a little to the recipe, like food from another plate or they might spit in it. He also said that the restaurant would sometimes take food form a returned plate and add it to a fresh order. In fact, he was fired for refusing to do that. What can you do? Go get your own food if you can. We no longer order from restaurants that use these services.

[@imachi1098]

I'm a delivery driver, and this makes me so mad. This business model just isn't going to work. There are just too many shitty people in this world. This kind of delivery system is all built on trust between all parties: restaurants, delivery company, drivers, and customers. As long as 1 party lie, the others will suffer in a way. However. I feel like this video is fake. I think this is made by AB5 supporters (who are mostly not driver or gig workers). Like do these drivers not have hot and cold bag? Almost every delivery companies give out free bags in Los Angeles (except UberEats).

[@joaquimrodriguez8961]

Thank God I never have food delivered to my door.

[@sandorrozsa2311]

don't trust a driver in flip flops ...

[@babeena_gt_3645]

Things like this is why I cook my own food

[@jimbo6072]

When I was in Puerto Rico a food delivery driver stopped to talk with me and cockroaches in his car were running around the food in his car.🤣😂😎😁👎

[@javiruiz9993]

These services need to be banned

[@chunhchan]

Simple Solution Do Not Order Fries.

[@ashar1380]

Appalling and disgusting,would the deliverers like someone else touching their food......ugh

[@salahuddinmuhammad3251]

People are too lazy, head on down, and pick up your takeout.

[@u0978]

Stop ordering fries and drinks 🤣

[@thanhhoale3886]

Especially drinks because that is really disgusting when somebody takes a sip on it.

[@eugenkaranxha1659]

Thatswhy I never order delivery even when I go to the restaurant to order I make sure to see the cook while cooking it

[@reddalchemy5970]

This is why I don’t order from grub hub, door dash or any other food delivery service. It’s too tempting for them to just reach in your bag of food and have a little taste.Disgusting.

[@fredo69ification]

I’ve been delivering for years and I have never seen a single driver do this. This looks like paid actors 😂

[@LokiTricksterG]

How could you possibly see if other drivers are doing this unless you are actually in the car with them as they make their delivery?

[@pacosinbad5938]

@Al bullshit, I personally know people who works for doordash that actually tried people food!

[@fredo69ification]

@@LokiTricksterG Because we deliver on bikes moron, and the bags are sealed!

[@fredo69ification]

@@pacosinbad5938 Stop lying because bags from fast food places are always sealed!

[@pacosinbad5938]

@@fredo69ification you stop lying! Before COVID, restaurants never sealed any bags! You must deliver for domino’s

[@omegamoonspell]

So everywhere these apps operate is the same thing. In Costa Rica they just steal your order saying that they were at the address waiting, then they cancel the order and they get free meals and the app your money. The client is nor first for them

[@EnvyTheRealest]

I do delivery on my motorcycle, and not once have I dipped in my customers food. I was getting paid 100% of the delivery fee and $3000TTD from the restaurant every month. The reason for that is the bike is mine and Im contracted to the place. If I leave home for work and I forgot to bring my money for buying stuff, I ask for something to eat from the cashier, all they had to do is keep the money when I returned from a trip . These guys are disgusting.

[@Eerie_feelingz]

F**k this never ordering food again on any app so disgusting omg

[@jjman533]

People who deliver food are usually broke and hungry. If they are hungry, do you really expect them to resist the food next to them?

[@crystalsullivan5158]

Create sealed bags and sealed containers.

[@matt3247]

You can't trust anyone. Cook your own food or go to a reputable place to eat that "most likely" doesn't mess with your food. Still, the safest thing to do is just buy groceries, wash your food and then cook.

[@johnnyballenatl]

Atlanta’s ahead of everyone else, and when I order from Burger King or other fast food places, it’s directly from their apps because the delivery fee is less that way…unless if it temporarily says “Pickup only” and I have to rely on the big four (Uber Eats, Grubhub, DoorDash, Postmates).

[@marcosleon215]

That’s why I never order from them

[@SuperEmlo]

My kitty always taste my food and drink when deliver coming, it’s animal nature, not only human do this

[@bossone9951]

Thanks for this reporting 😶

[@dallas75241]

Crazy in Dallas everything has to be sealed and I never order a drink

[@corbinoviatt9663]

Not gonna lie, I was riding with my buddy who was doing DoorDash and after he picked up an order I totally ripped ass and stunk the car up… I felt really bad for the person who was gonna eat the food that had soaked it in 🤣🤣

[@dreamwavedave]

Fries are for sharing.

[@lisalep]

Have they started sealing the bags yet in the states? Here in the UK the bags get stapled and a sticker with the company logo on it

[@franciscaleon7621]

I drive for door dash, and McDonald’s is probably the only restaurant that has sealed bags. I think tourchy tacos too.

[@leo29hornsfan]

McDonald’s definitely seal there bags.

[@deniecedonnafield5264]

Yes and some restaurants shove so much stuff in a bag the seals get broken... just breaking by the time you get out to the car.... and many restaurants don't even tape or staple to secure the bag... they claim they've run out of labels.... when the restaurants don't even order them.... it's good when delivery drivers get caught but the restaurants also have to secure their bags... because if something is missing the driver should not have to be considered the thief.... then it's the restaurants fault for not securing.... many restaurants just passed the order on to the driver's even if they don't have everything in the bag

[@chrismatthew2650]

As an uber eats driver with over 500 deliverys. I work so hard to do a good job....fuck these disgusting people fucking up our reputation. I just want to provide for myself and my daughter. I would never touch somebody food!!!! Then again I'm actually intelligent

[@MaureenKo1]

Food delivery personnel aren’t employable in many decent, professional jobs. That’s why they deliver food for a loving. Would you trust a stranger with your food? No thanks.

[@synecdoche8783]

when you order 30 postmate orders from COVID-19 and you see this video

[@BrianSmith-yq7ys]

To be fair what if they picked up food for themselves concurrently

[@maniacattack8426]

As if the cooks spitting in your food wasn't bad enough?

[@mskharrazi3075]

I’m not ordering anymore

[@critter2]

not everyone like this... far from it but one of my main reason i was questioning doing it there places that do seal bags and sometimes they do not. five guys doesn't seal bags, panera bread does and doesn't. McDonald's does, burger and windy don't or haven't seen it.... chiplote sometimes will and others times doesn't and firehouse sub does and doesn't i believe. chills, apples and 99 do not.

[@susufierce8149]

Due to a disability, I do not drive. That necessitates me ordering from these places once in a while (not regularly, it does get expensive with the delivery fee and I ALWAYS tip the drivers well). In the past, I have had unsealed orders come to me before and the order of chips, or whatever was suspiciously small but I really did not want to think that the drivers could be disgusting thieves. I live next to Phoenix, the hottest city in the country, and several times, I have had the order delivered with the drink missing! I guess the drivers got thirsty. Of course, the food service will reimburse me or redeliver when this happens. It's a hassle to wait for part of your meal to be redelivered or get reimbursed for part of the meal that you really wanted. Now, I only order from places that have tamper-proof seals on the food. There are many great drivers out there just trying to make a living and not getting paid very much to do it. I don't want to accuse all of them when there are just a few bad actors. Like most of us, I think many of these drivers are honest people, working hard and just trying to serve in a thankless profession.

[@jcmate1692]

Food producers and manufactures are required to have seals on most food products they sell and make so why shouldn't fast food companies be made to seal anything going out for private delivery

[@judytregarthen9094]

I'm currently Door Dashing and I would never do this to my customers.

[@Aland2470]

Make sure the restaurants seal your food or don’t order from them

[@jonnySix1Nine]

I would never…. I do deliveries that is fuxkin scandalous this pisses me off beacuse theyre messing it up for me

[@ompaloompa4970]

If the bag is not sealed don't eat it!

[@jay-yv7rv]

how about the mice infestation at kitches all over the country 🤔🤔

[@heywhatssup17]

I would eat Customers orders if they don’t tip

[@fernandog.1575]

OMG all this shit is crazy

[@nikolasdang5196]

Ordering ghost pepper pasta spaghetti soup chili from now on

[@thejerk95]

With Covid I’ll pass on delivery.

[@lilamydogscruffy8842]

This is why I will NEVER order food for delivery. I will go get it myself. Who knows what else the driver is doing in their car. Picking their nose, coughing, sneezing. This made my stomach upset. Seal or no seal. No deal.

[@ag-bk5wf]

Time for resturants to use sealed stickers on the bags now.

[@oldpicker49]

im 73 i have had 4 meals tampered with at 4 different places in yakima wa we dont eat out any more in this town

[@davidw5416]

I work for Doordash and although during the Pandemic they were more places that did the tamper resistance things, basically just taping the bags shut now several places don't bother anymore, but also something that disturbs me, you show a few drivers doing this but make no mention of how many you saw that don't, as in all things there are always those select few that will do something but all in all not the majority, just like I'm sure some news stations will air false news but for the most part they don't.

[@richardmyers7847]

What's wrong with a delivery driver cleaning out his car??

[@jonny777bike]

I’ve done ubereats and Doordash and never ate my customers food. I’m glad when restaurants puts seals on the bags and I always put those bags in a zippered delivery bag. There is no excuse for drivers to eat customers food, all it does is cause customers to use these delivery apps less. The video does look suspicious though with food not in a delivery bag though.

[@jonny777bike]

@Carlos Morales It would be nice if restaurants gave us some free food or discounted food or our delivery service gives us a card for getting food. Its a good idea to bring your own lunch box and bottled water. I always would use the restaurants restroom before getting the food delivery. That is a pet peeve I have when they lock their restrooms.

[@awmusichistory]

I would never touch people’s food that isn’t mine! I work as grubhub driver even though I don’t like the tips that doesn’t give me the right to tamper with peoples food

[@guyk4373]

All problems solved with a sticker.

[@jasonharper2601]

i do not even order pizza