Google UX Designer Raphael | How does UX Research and Design Work Together? | Zero to UX

[@zerotoux]

Intro: How did you get into UX Design and Google? 6:20 Who do you work with on a day-to-day basis? 7:43 What designers can expect from UX researchers 10:34 What researchers can expect from UX Designers 12:01 Difference between UX Designer & UX Researcher 14:40 Understanding the UX research process and needs 17:54 What advice do you have for aspiring UX Researchers? Future Badass UX Leaders!!! What's your biggest takeaway??

[@SharonTseung]

Woot thanks for this lol

[@zerotoux]

@@SharonTseung Yeah I definitely appreciate timestamps for longer videos

[@tristianzane1010]

instablaster

[@chandima94]

Appreciate adding the timestamps in the description. Really helpful.

[@mishandledgrace]

I am so glad I found your channel. I have never known what I wanted to do in my life. Not only am I inspired in UX in general but I realized where my strengths are with a social science back ground. Research is where I really want to strive and grow. I can not thank you enough for this content.

[@robinfaigmane10]

I loved this!!! I’m also a UX Researcher and as my first job, I was confused at first. But already celebrated my one year and already confident doing customized researches

[@李晓婧]

Great content! My take away is that as researchers we need to find our ways to work more closely and actively with designers to make sure the insights can be successfully communicated so that research can inform the design.

[@z.sticks]

Super insightful video and a great help for me as a budding UX researcher. Thanks Kevin!

[@zerotoux]

Glad it was helpful! Thanks for watching, Zach!💪

[@tochukwuagwu8001]

It keeps getting better. I am just realizing the possibilities that abound in UX, thank you.

[@zerotoux]

Thanks for watching!!!

[@Corlando5]

Awesome thumbnail and interview! It’s great to see how researchers and designers work together!

[@marvinvalarezo]

Thank you Kevin, this was great! Will be looking out for more of your content

[@doctorhannah_]

Loved this! Raphael is eloquent and I liked the stuff you guys went over.

[@cazimir668]

Yeah ! Long video with interview is very interesting to see "in wild" UX research problematics :). Thank you a lot !

[@dimitrazafeiri2914]

Very informative for me as a rookie! Thanks Kevin (and Raphael) for drawing the bigger picture and giving me a comprehensive idea of the hierarchy within an organization as well as delving into the specifics of UX research. Keep delivering quality content and value through your videos, you'll do great! Definitely hit that subscribe button!

[@memebits9850]

Kevin Liang , you have a great facial expression - looking interested, encouraging, friendly, open - feels like you are really interested in the conversation. I am looking at the video and getting even more interested in the story after I look at your face expression.

[@zerotoux]

aww thank you!! It's all about making the other person feel heard! That's what active listening is all about! Thanks for watching, Natalia!

[@Chelsea-xm4gf]

Thank you a lot for creating these really helpful videos! It helps so much in understanding the collaboration between ux researchers and ux designers.

[@taylorpuella]

"The research is so important!" (15:15) PREACH!!!

[@dolphins4161]

Thank you so much for organizing this interview! Love your content

[@ireneliao1130]

It's really insightful and informative conversation!! I wish I could see your video earlier. Thank you for sharing, Kevin!

[@zerotoux]

Glad you enjoyed it! Thank you for watching ✌️

[@frankie6413]

Great interview. Most orgs (at least in Canada) can't afford / don't see value in both a UX researcher and designer (they will hire 2 designers or 2 researchers). Would be great if you can bring someone on that straddles both of those. I do that role here in Canada and am curious to hear from others doing this. Cheers!

[@nitheeshjoseph4735]

How much demand in Canada for a ui ux designer...

[@DariaMaslovaHappy]

Wow. This information is really helpful. Thank you

[@Zee.M]

I really like this! Very informative video. I'm getting into the world of UX and I would really like to know how a typical UX research is conducted, the steps and processes involved etc. Would love to see a video about that.

[@zerotoux]

I have a 7-part series on my channel called the Follow Along series!

[@Zee.M]

@@zerotoux Alright. Will check that out.

[@anshikajain5489]

This video ws really helpful 😊. Pls keep making videos 👍

[@anshikajain5489]

I am currently trying to decide my major for college. I am really confused between psychology and product design. It'll be great if u cld give some advice 😊

[@anara.journey8488]

Wow I love this video, I want more

[@uditmaitra]

Thank you for the informations, it's really helpful. 😊

[@summerdesigner]

great video, thanks Kevin.

[@zerotoux]

Thanks for watching!

[@книга-б8ш]

amazing content! Thank you! Would be amazing to ask to show some of their projects and go through all of that and ask specific questions and visually show us what he is talking about rather than hear common phrases like " be open-minded and curious". And it's good to see faces, but better focus on content, I mean by that: you can record something about 75% of what he mean + design trick like little motion or fancy pictures from behance or dribble and than jump to face and go back, so dont be static, hope you can take advice or critic)

[@miiftahl]

"If you're not invest the time now, you're gonna spend a lot more time later on fixing the problem"

[@neha1299]

This explains a lot of what is confusing to me.. thank you

[@zerotoux]

You got it!! Thanks, Neha!

[@jenwu636]

Where can you find good case study? There are so many out there, but I feel like when you are so new to the field, it is hard to even tell if you are reading a good case study. Is there a way you can tell if a case study is good or not?

[@MaxWeir]

What if there’s no way to get participants for user testing your product? What alternative solutions can one try in order to gain user feedback

[@zerotoux]

Are they difficult to recruit? Or a matter of no bandwidth to get them? There are usually ways to get participants to give feedback because the product should be built with users in mind. One can ask employees at your company not in the design or engineering department, maybe HR. Ask friends of friends, family, and ask them to pass it along, post on forums, hire a vendor - get scrappy with it! Otherwise, you can do heuristic evaluations or cognitive walkthroughs with people..not ideal, but gives you at least some feedback.

[@positivitea6688]

Can a ux designer eventually get promoted to product manager??

[@zerotoux]

A product manager is a different role, similar to UXRs actually (with more market research and business strategies). It'll take a transition, but it can be done!

[@positivitea6688]

@@zerotoux thank you so much for your reply but if you don't mind could you please elaborate on how the transition could be taken? I'm really interested in both so if I could transition from an ux designer to PM that would be awesome

[@zerotoux]

@@positivitea6688 start talking to PMs and network! Honestly I don't know too much about transitioning into a PM role. I'll look into it and talk to my PMs!

[@positivitea6688]

@@zerotoux I'm 17 so not much scope for networking yet haha...thank you so much for your response! :)

[@keonseon5707]

Think outside of the box and come up with new research methods! That is awesome advice. I am going to take a data analysis course on Edx.org (I highly recommend for online courses and certification) to get better at my research skills.

[@zerotoux]

Awesome!! Absolutely good advice. And to do so we have to think innovatively, take inspiration from different industries. I haven't taken any from EDX but I've heard good things too. I do recommend the Interaction Design Foundation courses! If you're interested, here's my referral link (I make a small commission if you use this link) www.interaction-design.org/invite?ep=zerotoux

[@ByInside]

Damn, if I would be able to talk to one of them, I would learn a lot!

[@atbxoxo]

Good content! Sharing this with my colleagues. But Rapheal, my man, seriously, next time you’ll be on a podcast maybe brush up on your own resume beforehand huh? :)

[@ivanhvasilev]

Very helpful!

[@mishandledgrace]

I know before you have mentioned being able to look at case studies for beginners. Can you point me in the right direction?

[@zerotoux]

Hi Mishanda!! sorry for the late reply! I have a playlist to create your own study (UX Research follow-along) and case studies you can look at thisisdesignthinking.net/design-thinking-stories/ from IDEO and others!

[@DeepuAsok]

Hey Kevin, Curious to know how you made this video? Was it a regular skype call between you guys or was it a video call from your phone? I have a YT channel myself and wanted to do a similar talk with someone in a different location. Would appreciate if you can share behind the scene video/software/equipment.

[@zerotoux]

Hey! I used Google Hangouts for our call, but you can use Skype, too. For screen recording, I used Camtasia Studio and recorded my friend's fixed window, while also capturing my own webcam footage with the system audio. The toughest part was getting good audio from his side, because I messed up, but just play around with the settings first. I believe most video editing or recording software can let you do this.

[@DeepuAsok]

@@zerotoux Thanks much! :)

[@foxesonfire]

How about some interviews with women in UX?

[@zerotoux]

Check out my other videos!

[@h3artands0uLL]

Is it just me or is his audio hard to understand? I have to strain a bit to hear him clearly

[@MostcallmeTim]

So, I need a PHD do become a UX Researcher?

[@zerotoux]

No! I have a video for this! "Do you need a degree to become a UXR?"

[@alexacvergara]

Is it possible for someone to be both UX designer and research all at the same time?

[@zerotoux]

Absolutely! Smaller teams tend to have people do both, usually they're UX designers who do research.

[@lanceroberts3955]

boring. ur so lucky my college class is forcing me to watch this

[@zerotoux]

Wow that's awesome! Say thanks to your class for me 😉

[@zerotoux]

Which class and which school is this?