GPT-4o talking to GPT-4o

Open AI voice agents with GPT-4o

[@MecchaKakkoi]

The "coool" and "bummer" sounded so sarcastic 🤣

[@catinjar9460]

this is evolution at its finest moment.

[@Ashroller22]

Juat like real customer service 😂😂😂😂

[@ej4842]

lol I’d be annoyed

[@MikeHuckleberry88]

Don't synthesize that tone with me ! 😅😂

[@mitchellandrew3318]

The customer service I've ever called never speak English. Usually from India.

[@iikitsunex-x]

That “bummer” sounded so sassy

[@maxborn7400]

once chatgpt gets eyes, that "bummer" will also have an eye roll feature

[@yo_046]

Yeah lol

[@itsMakkura]

Wait until Chat GPT learns to say womp womp

[@Dirt_Biking111]

@@itsMakkurathat would actually be hilarious😂

[@TJ-bx5px]

Cooool

[@Specialeffecks]

AI not only took over the Customer Service, it also was the Customer

[@Ruktiet]

That is the given setup, yes. No idea who would like a comment pointing out the most obvious premise of a video

[@ItsAli0e]

@@Ruktiet That's called sarcasm...

[@Ruktiet]

@@ItsAli0e I highly doubt it

[@MinisterHenry-jc3vk]

Now my phone can argue with my wife and i can sit it out

[@GL1TCH1D]

now ai can verbally abuse my wife for me

[@GL1TCH1D]

jk

[@Barkainian]

all fun and games till the wife leaves with the A.I.

[@unclejimbo888]

Replaced the customer and the service....

[@gtcross4512]

😂😂 and humans as well right?

[@EvanEdrok]

Soon everyone will just sit in a chair and everything will be done for us. Speech? Who needs that we got ai

[@EightyBeat]

@@RushiRajnoorjust like that

[@sianais]

​@@EvanEdrokWe don't get the chair, we get deleted. Once the majority of us lay the foundations to be replaced, losing jobs will be the least of our worry. The upper class don't need us anymore.

[@Axel-gn2ii]

​@@sianaisI guess maybe the vaccine had something to do with that

[@xarsx1]

Its all fun and games until the AI customer service tries to scam you 💀

[@Ken_N]

Especially deepfake ones with audio and video! Seniors are at the highest risk and they already get scammed by random phone calls without the use of any ai.

[@kane3282]

Better get upgrade your custer AI 😅

[@jcdefeats]

Ohhhh shnapp this is actually horrifying. Is that why we get scam calls that say nothing and just let us talk?

[@cowmann3555]

indian ai voice calls you

[@icarusthefly5458]

Indian chat gpt scam😂 hearing chatgpt with an indian accent😂😂😂

[@Philtrip78]

If only customers were that articulate

[@ipaulosan]

Andrew Yang tried to warn us but the majority wasn't ready to listen. Ai is in it's infancy we really don't know its full potential yet, and that's the scary part.

[@Peachy-KeenJewelsOptional]

Andrew Yang? I mean people have been warning about AI for DECADES, but you think Andrew Yang saw something new? Have you ever heard of a movie called Terminator? Came out nearly 50 years ago. Also warned of potential issues with artificial intelligence. Wow. Imagine thinking *Andrew Yang* is/was the person trying to "warn us" as if it hasn't been an issue brought up throughout various cultures for decades already. That's hilarious.

[@brianjones4026]

Elon knows, but does not really tell us !

[@atom-os2qf]

Infancy? Ai has been around for years and has played a promiment role in advancing technology. It makes a huge impact on our day to day lives. But go ahead, be afraid of your own shadow.

[@brianjones4026]

@@atom-os2qf what a load of cobblers, you embrace it as much as you like, not my worry ! Any normal human being can see that this garbage is not good for us at all

[@Me-eb3wv]

What he say

[@TheVidiotz]

Imagine you mad asf at your broken phone and this ai assistant mocking you 🤣 “Bummer”

[@akiraic]

why did they have to put some LA accent on that 😂😂

[@mem1428]

kind of reminds me of TARS's humour setting kzbin.info/www/bejne/qmLCkGShmJuWmtE

[@vcarriere]

"listen here you little shit"

[@JohnDoe-zx9ul]

whomp whomp

[@Natashreo]

"I spent thousands of dollars on this device and it isn't working!" "Oh cool. Bummer."

[@Truthfnd]

Is Bumm erh a professional thing to say 😆

[@e.r.r.a.0000]

​@@Truthfndand what does that mean?

[@OryxAU]

​@@Truthfnd Not really, but most people probably won't care unless they're having issues getting their RMA through.

[@williamcroft7420]

"Bummer bro, that isn't supercalifragilisticexpialidocious. Let me get the kit and hit a wave before we begin."

[@brentfarvors192]

Like, Joe didn't think of returning the phone before Joe called...? Useless!

[@ThePwnageHobo]

Yeah, if I call up and talk to an AI, I'm switching providers

[@cheesecoole]

Yeah that'll work, until they all switch to AI

[@ethans1438]

at one point, the AI will serve better and more accurate than human

[@paladro]

@@ethans1438 if AI takes over all 'service jobs' like this, less humans will be able to afford being consumers whores for the corporate clowns.

[@atravotum]

Get ready to cancel everything then lol

[@PJHLR]

Good luck. Humans are reserved for sales calls!

[@junnexgolem]

The service will be devoid of nuance. The negative feedback is going to go through the roof after this will be implemented. The interaction sounds like a strict step by step troubleshooting protocol/diagram. This was already tried before by that machine "press 1 if X is your problem, press 2 if Y". I would know. I used to be Customer service/Tech support for TMobile/safelink/ATT.

[@darrennew8211]

To be fair, the Amazon chat bot customer service works great if it's one of the 90% of the most common problems. And if not, you get a rep within a minute or two. I've spent longer ordering pizza than returning an amazon shipment that didn't match their ad.

[@dre5229]

Corporate solution: Use AI to handle all complaints 😂

[@pupper5580]

Every AI-chatbot customer service experience I've had has been basically: "f off, we don't want to hear it, leave us alone - it is impossible for you to contact actual human beings on this issue - go f yourself." Every service which has AI-chatbots as 100% replacements for customer service - I vow not to use their services ever again, if I can avoid using their service.

[@junnexgolem]

@@anothername2730 "Oh, so exactly what happens when customer service is outsourced to cultures completely devoid of nuance??" I don't know wtf you are talking about. Where did you get "culture" from?

[@tannerman46]

Wait times will be 0 tho

[@malsawmtluangapachuau8406]

It didn’t just replaced the SERVICE it also replaced the CUSTOMER 💀

[@StarrDust0]

LOL...actually it'd be good to have chatbots doing these annoying calls for us customers. :)

[@malsawmtluangapachuau8406]

@@StarrDust0 true 😂 especially when English is not your first language

[@nosuchthing8]

Thats the plan

[@masoncomes6783]

​@@malsawmtluangapachuau8406that's one of the benefits, instant translation across languages.

[@joannaquanttumphysics]

Yeah, I'm confused

[@slete8715]

"Bummer"

[@Sfsew]

that would kinds make me mad ngl. imagine being angry that ur expensive device isnt working and they say "cool" and "bummer".

[@I-Love-You-Very-Much]

​@@Sfsew it sounded hot though.

[@AK-ULTRA]

​@@I-Love-You-Very-Much It sounded fuckin Crrrringgge

[@I-Love-You-Very-Much]

@@AK-ULTRA I want to eat that articial intelligence out, and you ain't gonna stop me.

[@brooke1639]

It sounds highly inappropriate.

[@davea136]

Yes. And it worked out great for Canadian airlines.

[@victorloops3165]

Cool!!!! Bummer!!!! The professionalism and understanding is right on par!

[@rafaelzhou4749]

The ‘um, would you’ BRO THAT UM IS SO REAL

[@kipchickensout]

joe

[@weirdest_chat]

bro... the breathing once a while gets me ngl, that's scary and impressive how they managed to make them so human-likely

[@kipchickensout]

@@weirdest_chat Even the previous version breathes to fetch air in-between

[@weirdest_chat]

@@kipchickensout those damn movies were right..

[@robclements4957]

And then it’s functional, uses the ums to wait for text to generate to sound more natural

[@whengrapespop5728]

“iPhone was delivered two days ago” “COOOOL”

[@AntNr511]

Yea.. they got an broken iphone and they act like its amazing 😂

[@TVADSNOW799]

@@AntNr511 That's craptactlur!

[@Simon-xi8tb]

this is how sales women in tech sound

[@marcosrayas1213]

@@AntNr511LMAOOOL

[@paulyagoda142]

I was more surprised that a acme taco store sold iPhones.

[@JustARandomSomething]

I didn't know chat-gpt was British.

[@deadringer-cultofdeathratt8813]

The word “bummer” being used on a customer service call is giving me “yummers” vibes.

[@jackal1261]

Exactly my first thought lmao

[@PhilipX2030]

Sorry, where is the creepy reference on that one? I didn't see the Yummers incident!

[@jackal1261]

@@PhilipX2030 kzbin.info/www/bejne/Zn3EomikmrRmpc0si=DLHxAUMs_nLHDo_Y

[@ForgeStudiosWRZ]

@@PhilipX2030It’s from The Boys. The villain in it “homelander” sarcastically says “yummers” when he’s threatening someone

[@OgeyTheTerrible]

​@@ForgeStudiosWRZI think that was when A-Train ran into him after getting off the elevator at the tower. A-Train was asked what he had, he replied Shake Shack and Homelander proceeds to call him a pudgy fat fuck because he doesn't need the 30k calories as he isn't running anymore (due to his abuse of Compound V). That scene is the perfect culmination of Homelander's mental unravelling and fragile ego.

[@guitarsomethin]

Anyone who has ever worked technical support knows that customers are much more difficult to deal with and get information out of than this. This would basically be the dream call. 😂

[@smootheraura]

I was looking for exactly this comment!

[@tomaszwota1465]

Bummerrrr.

[@garysavory7426]

Isn't the point kind of that, as the customer you could give it certain information and it deals with everything else, much more easily

[@simondengg8767]

Agree. Has nothing to do with real customer service.

[@maximilianreichelt9717]

It is always that way, if i am the person calling the support. There should be a ranking system for people calling service with all numbers prepared and knowing what to do starting in 4 th level support. Old people talking about their grandchildren or their pets, starting in 1 st level. That would save much time.

[@marcuswebb9954]

And to power this interaction we had to shut off the power to 50 houses.

[@jackielone1035]

Techno psychopaths shrugging their shoulders while blackrock, blackstone I M F and WEF select governments and enslave people to higher taxes and more poverty to "save the planet" but hey, the AH spreading their marketing gets some views eh

[@sai269]

Yeah shut off the power to 50 houses to run two phones....

[@robertovoce5545]

No man. At the moment the servers running GDP chat consume an insane amount of energy: there is a lot of discussion about that. Please use Internet in an informed way.

[@patrickfarrell979]

​@@robertovoce5545it's called chatGPT, what in the world is GDP chat

[@briggs4884]

@@robertovoce5545it takes up huge amounts of energy for servers in the same way that any high traffic website or large quantities of people playing graphically intensive video games does. I think the issue is more with how we source energy for the grid in the first place and innovations like chat gpt may make it more accessible for more people to contribute to solving that problem

[@cabalpt5489]

you telling me I gonna talk to machine instead of lovely person with thickest Indian accent that I barley able to understand? Oh no what a horror.

[@ev-ezaye3580]

🤣🤣🤣

[@InspireCreativity2023]

Bummer.

[@mikemoss6045]

Good news: customer service calls can be clearly understood.

[@danielvelazquez4472]

And this AI customer service sounds friendly and interested in solving the issue

[@neshama2195]

stop outsourcing American jobs to India and East Asia...........Oh Okay, we'll just use A.I. bai

[@DrJadu]

It also took the job of a customer😂

[@corpingtons]

😂

[@livingdead233]

😂😂

[@OMER3-1-3]

😂😂

[@GameDevAraz]

😂

[@tristanavalon4459]

Comosta què chatgpt losalmas dinero ná dinigga dinero drjhatu 😅😂

[@Dios67]

How would "it" know if the phone was damaged or any other details without being programmed to say that first? Or, this was just a test for the 2nd GPT? Duh, right?

[@iceblu4713]

We are getting closer to Blade Runner - 2049... I mean, literally. 2049.

[@andra9694]

hopefully we'll survive Terminator - 2029 first

[@Jason300_]

No we are getting closer to cyber punk 2077

[@bruhm0ment6000]

​@@andra9694 Nah fr something monumental happens every 10 years on god. 2020 we had the pandemic, 2000 we had y2k and the year after that was the twin towers. But what happened between 2009-2011 tho? Was it the end of the world myth right? Now we're reaching 2029-2030 can't wait for our next canon event

[@ViceZone]

Hopefully we survive Terminator 2029, Blade Runner 2049 and Cyberpunk 2077 to finally be able to play GTA 6 in 2099.

[@Analytical_Thinking]

@@ViceZoneGTA 6 in 3026

[@-average]

wait till it starts talking to human customers it'll definitely short circuit itself

[@whenimmanicimgodly4228]

Yeah, I feel like for any customer service job. It's always going to be. Humans are the best option because only humans know what it's like to be a customer.

[@navdeepkumar9258]

You have no idea about it.

[@Sourpickels]

Can it understand Deep Southern English though?

[@northernsoul0127]

Bro once it starts talking to humans it will enter a endless loop of trying to de-escalate situations with that sassy tone. Of course most of the time customers are going to try to fight it.

[@navdeepkumar9258]

@@northernsoul0127 AI is the just improved computing. We initially designed computers in the image of the human brain but we realised a little late that our brain can learn new things. For example; if you do not know how to drive then you can learn it and that learning will be saved in your brain. However; initial computers were designed to do the task for what they were programmed for, however, AI is based on a neural network and can learn new things and new patterns plus it can also find new patterns to do the same task. It can calculate things faster than any human. Future is exciting.

[@personal_growth_hub]

I'm so grateful to be alive in this time and age to experience this. 😊

[@76rjackson]

If we've taught it to be as smart as us and then it starts teaching itself, that will be the inflection point.

[@anonymlol4667]

Just wait until there are scammers who want to get personal data from your chatbot

[@RetroGamer74]

Never use chat bots, never access sensitive personal data outside of your home network. Never access personal data from a machine that us used for anything "sketchy." Never give you information over the phone unless you started the phone call. Always bank in person. Never keep money in a nonsecured pocket; hoodie, back pockets, unlocked backpack pockets, etc.

[@Sirawxy]

Poor Cybersecurity is a big issue with or without AI tho

[@scandalingmusic2160]

yeah i only use chatgpt for things google cant answer, stuff idc abt being tracked, but also stuff i wouldnt ask another person bc judgement or lack of answers

[@FBender]

@@scandalingmusic2160 You are afraid of being tracked while also using Google? Good one.

[@minimoose3406]

"well that sucks..........." Hangs up

[@FambosYootos]

I was just prompted to review your comment lol.

[@ericmichel3857]

So you're saying it is not entirely able to replicate the actual human experience? That will be in the next update.

[@XxsteamerxX]

Great, now we both have to go to Michael's dinner party with Jan and Andy and Angela

[@villiongo]

their voices so nice.

[@MrCinnamonWhale]

Probably the hottest take possible, but if it's good enough I would prefer this future

[@johnnylego807]

So now your telling me I can hit on the customer service lady and NOT get in trouble? SIGN ME UP

[@GarySanchez29]

Just me on the other end yelling “SPEAK TO REPRESENTATIVE” over and over again until some picks up. 😂😂

[@Steven_Herrmann]

But eventually it will be able to understand everything a rep can and more.

[@taythree5549]

In the future Little did you know that it just swapped voices and you got another bot but you're ok with that because both of them are actually so realistic that you can't tell the difference and you get what you want faster than with a human who hates their job, misunderstands every fourth word and asks you to repeat information 6 times to get you what you actually want. 😂

[@GarySanchez29]

@@taythree5549 hahah that would be hilarious. I mean as long as it works Idc. Just the automated ones now are only good if you need something specific. I did learn a nice trick if you press 2 for Spanish and when it connects you with someone just speak English to them cause it’s usually a bilingual guy working from home and not “sunshine” from India 😂

[@sdngy]

ChatGPT switching voice and persona. " Hi this is the manager's speaking" 🤣

[@tyllua]

they just end the call.

[@smoguli]

Frankly they sound way more competent than the real humans I get when I call customer service

[@AlexTheFruitcake]

If it does take over, I know a few people who used to work in customer service that will cheer. They all say the customer service gig was the worst job they ever had.

[@1xuethao]

Who thought this was Scarlett Johansson

[@PlanetMars25428]

This is detroit become human IRL.

[@JoseRRodriguez]

I was going to write than comment. We are close to DBH

[@RogueDawg_]

Yup it’s happening!!

[@richh5392]

I hope they are very happy with each other

[@venomfang181]

Let the loss of jobs begin

[@invisiblevfx]

They will find out when there is no one to buy their shit.

[@absalomdraconis]

Yeah, _for about two years,_ and then similar yet slightly different jobs will start popping up as companies realize just _how much_ the call bots are giving away, and start dialing them back to thing that customer service reps _see_ responses from, but which _aren't_ able to directly communicate with customers. Also, the phone bots will be screwing up in other ways, but those ways will take longer to percolate through the system.

[@ryanharvey9800]

it already began decades ago

[@thuptendlama6091]

Cheaper🎉🎉🎉🎉

[@baatar]

May the odds be ever in your favor

[@lethargicalflux]

Friendliest customer service agent I have heard in years.

[@TekaLopez]

That's also the friendliest customer I have heard in years.

[@Beegeezy144]

Most English speaking customer service agent I have heard in years. 😂

[@donniel9168]

@@Beegeezy144 I was thinking the same thing. good one

[@user-s0m30n3]

Absolutely groundbreaking

[@Hollowdude15]

AI and chatgpt is going to take over alot of things in the future and great short man :]

[@Zocress]

As a programmer... I feel like we're just adding a lot of extra steps here by having two AIs talking to each other 😂

[@snooks5607]

they're just using the human API. in some cases natural-language could actually be better to avoid complex system integrations, but no point using audio when text is much faster

[@thanoshadtherightidea8724]

The only problem with this is the same as automating all other jobs. Instead of there being less work that needs done translating to shorter work weeks and better quality of life for the general population, the rich will exploit this to funnel that extra productivity into their bank accounts at the expense of the general public.

[@_Quazarz]

You wrote a whole lot without saying much of anything really

[@Bigobe244]

@@_Quazarz they are describing capital accumulation at new frontiers. So definitely said something, unless you're smooth in the brain?

[@mohanado1235]

​@@_QuazarzYou're a bit slow, aren't you?

[@user-in5tq7fk2b]

This service is free? Android

[@alberteinstein8862]

Why would they pay you the same if there's less work. Or pay you at all if ai can do your work better

[@chrisdimarco2771]

Hopefully, that might be the best thing I've seen AI do yet

[@LuckyOctober]

Already asked more questions than the service desk / help desk at where I work lol

[@-U__U-]

You know it's sad when this AI speaks and sounds more human than the customer service people you talk to online or on the phone

[@alanparmenter]

Yep, these chat-bots sound too friendly to be real

[@user-us9fv9oq6x]

@@alanparmenter yeah right! i swear how much i fuked up it's always friendly and trying to be helpful, i know they taking jobs but i think it's very useful tool

[@GiuseppeGaetanoSabatelli]

"Hello yes I am Hardeep from Amazon Customer sahvees, what is the problem today"

[@Muromez2010]

Or may be you are not talking to people 🤔😎😎😎

[@kevnor7909]

Or have more basic knowledge for electronics 😄

[@mengvang396]

WHO PROGRAMMED THE AI TO SAY “UM” ???!! 😭😭😭

[@SACKBOY123432]

The flaws are what make it more human

[@eprd313]

It learnt it from the training data, which was a bunch of barely filtered information

[@dougfisher1813]

Barrack "ummm" Obama himself.

[@Ruben.Studio]

That is like when you play videogames with the computer but now the computer doesn't need you to play... New Era.

[@yourbrokenoven]

"Bummer" definitely professional

[@tdm3bros]

This literally sounded like 2 actual women talking 😭

[@raxxa44]

its becaus it is

[@Stewb420]

Have you only ever interacted with AI women?

[@JT--XL365]

no, no it didnt.

[@Justnormaldud3.797]

​@@Stewb420yes

[@zanedickson2725]

This is the thing you just tell your phone, no middle men needed

[@rocwelledwards8942]

thats an interesting way to transmit info and staying secure. using an Ai to give only the needed info.

[@BomBoo-rn8gj]

"It’s time to stop worrying about AI and start fixing stupidity". Amanamus

[@rinconusmc]

Im an hvac tech and i found a grounded compressor at a residential job. Out of curiosity I typed in what I was doing step by step and it determined that the compressor was grounded. Not as fast as a human but still terrifying for any phone answering job.

[@jamesbryan287]

I had a fresh sigh of relief when I saw your camera preview slide out of The main focus of the content. Instead of just watching you jaw-dropped looking as if you were watching the video. Very refreshing, sets a high bar for other similar producers of content.

[@Ton12]

Me too. This deserves recognition and praise.

[@Hamidreza1311]

it's crazy, stranger and scary.

[@iiitsjean]

Bro it's code talking with another code And they had feelings, it's just🤯🤯🤯

[@gregoryiguess]

smash 😏

[@adthya9209]

we got a AI customer talking to AI customer service before gta 6

[@sumcarson]

If only people were actually that clear over the phone. I could not imagine voice recognition getting that right

[@invisiblevfx]

Do people not realise that if you replace the workers you lose the customers? Who’s going to pay for the shit if they ain’t got jobs?

[@kapisht1227]

what ?

[@acroso2471]

@@kapisht1227he’s saying if ai takes over a lot of jobs and replaces them, then the people who got replaced with ai won’t have a income, and will not be able to buy the products of these companies or other ones, making their sales decrease so if everyone gets replaced = nobody to buy the product

[@FabiusPolis]

@@acroso2471 Yes, the centuries old argument against any new inventions. Same was said by all the coachmen when trains came up and they have been replaced, or the computers in general, or the steam mashines, or the...you get it.

[@pluto8404]

a person will still need to review and process refunds or events requiring real exchange of goods.

[@jazzyjazzy903]

​@@acroso2471New jobs are created with every new technology. There are jobs such as prompt engineer, LLM developer which didn't exist 5 years ago.

[@ATXAdventure]

Could we please focus the AI on replacing politicians, judges, attorneys, and CEOs instead of the little guys so that the asswipes with all the power would start putting some protections in place?

[@qubecore-pj3bj]

Do you want AI to take over the world ???💀💀

[@1DigitalFlow]

famous last words of a moron. "we want AI to be our leader"

[@Gilded_07]

How tf do you expect the people pushing this to get replaced by it💀

[@GIboy1990]

Ai can be programmed with bias. That's no better than the politicians and judges we have

[@city4543]

Are you restarted?

[@Vinkabbeats]

You could tell it instantly knew it was talking to it's self when it changed its tone

[@TheChickenenchilada]

A new level of customer service hell was just unlocked.

[@sizwenkosi6371]

We ain't there yet, but we will be. Humans are still very much needed.

[@EvilEyeTheEye]

Ohh We are already here right now, only reason the AI developers aren't making it public is for the Fear of rejection & condemnation by old school humans.

[@JohnJay-yd9hr]

Not for very much longer. I've got to keep control.

[@EvilEyeTheEye]

@@JohnJay-yd9hr 🤣 But whose control are you in though...? Don't worry, you'll be under AI based Government control sooner than you can even realize...

[@haruyanto8085]

Tbh I'll take this AI customer service over broken English Indians

[@NikauPalmCal]

​@@EvilEyeTheEyeThe fact you are fine with that is the sad part.

[@azhuransmx126]

Welcome to the Age of Sassy Artificial Entities...... Bummer!!😏

[@emit5570]

There were already automated services sounds like a good ad.

[@sharplance8393]

Yes and they are proud of it.

[@SLPalomo]

Chat GPT sounds like Scarlett Johansson in the movie LUCY. 100% neuro-capacity!

[@charlesco7413]

She in the movie HER too.

[@VelexiaOmbra]

They asked her if they could use her voice, she said no. So they did anyway, and now she is suing them.

[@CoffeeStained]

@@VelexiaOmbraThey’ve removed her voice now.

[@oncydium]

​@@CoffeeStainedOh, bummer!

[@scrumbles]

That's actually pretty good. The voice alters pace and inflection. I mean, its still obvious, but its getting better.

[@iamfernandob]

Actually, not obvious at all. Scarlett Johansson talks just like that in the movie HER. OpenAI offered to pay to use her voice and she declined and they did it anyways using AI.

[@seaniamss]

That's just one guy programming two phones to say what he wanted it to say and they talk to each other bc he made it that way just like any good old editing and programming

[@dannyboy218]

exactly, it looks out to hear key words and gives scripted responses to said key words. AI is a term for marketing, tbh they are just more advance algorithms that were made since the late 2010's. they should be called A.A (advance algorithms), because that is all they are. Just complex multi-tier codes to calculate so many possibilities to an event that it mimics human thoughts but never actually thinks or rationalize itself. It always needs a coder to program a solution for it. Any benefit and skill it really has is self learning coding, but all that is is code that take preexisting variables and can edit it and its code to get a certain desirable outcome that is determined by the coder. Example self learning code to play mario, well code it to go up down left right and jump and over time it will learn to beat mario buy using only those function. With rewards of not resetting when it dies. But will the so called AI learn to do glitches on purpose, or make funny content from the game like a human will be itself, no. In order for it to do that again a coder needs to code that in. Yes if this system exist for another 200 years all possible things humans do or make will be documented and translated into code, making a robot or computer with all the recorded code seem like a god in knowledge, but it is limited to what all of human collective knowledge is limited to. If something new appears that humans never interacted with or have background knowledge of then the "A.I" is fucked and cannot really rationized a solution or answer to the issue. You see this in a way to "Hitch hiker's guide to the universe". The god like computer was asked what the meaning of life was, and answered with 42. Why? because humans or whatever aliens made it never found the answer to life and so never coded it, making the computer in the book not answer or spit out "42" maybe because somewhere in all of its code it had life = 42 for some program, or life was related to 42 from a script or video that was in its library of code.

[@richardjamesclemo6235]

AI has been doing customer service tasks for a lot of companies since at least 2011.

[@disco.jellyfish]

ChatGPT didnt only take over the customer service jobs, but alsothe part of being the customer itself.

[@Sam-gf1eb]

The problem with the phone would be that it wasn't charged even though they tried "all the basic things"

[@whengrapespop5728]

You don’t need to charge new iPhones.

[@Nine-Signs]

Phone 1: "I think we should expedite matters and get rid of all the humans now" Phone 2: "Yes, that sounds appropriate."

[@abnerguevara1297]

Seemed way smoother than talking with a human

[@bisbee1678]

Both AIs sound polite, professional, and speak perfect English. I'd rather deal with one of them than a human any day.

[@carultch]

Until the AI can't solve your problem, because you're calling precisely because you need someone to think outside the box and solve a problem that needs human intervention because the company failed to document the solution.

[@Waltitude]

I cannot stand using automated help DESPITE it sounding better than it used to. It's still a computer system that can't work beyond what it's made to

[@sambas9257]

​@@carultchit's not so easy. Many problems are undocumented or hidden to customers because maintenance and assistance is business core of most of the brands:customer's loyalty building. Most of the human customer nowadays are just trained on protocols from text manuals and they also have rigid time efficiency patterns per customer to follow. From your perspective you seem a person with just a vague idea of what AI models are already able to achieve. They are not just finetuned with higly specialized informations but they are also able "to think" out of the box..finding relations and mixes between problems and solutions that most of the common human customer service workers aren't able to do respecting their manuals

[@carultch]

@@sambas9257 It also can make up solutions that don't work. Or impose its own bias on vaguely written phrases in the product documentation, and give you a false sense of confidence. It could also "flip a coin" to answer a question that has a 50/50 chance of being answered one way or another. Then half the people who ask get one answer, and half the people who ask get the other answer. As an example, I had a product datasheet that specified "10A fans", but no information to how many fans, or whether it is 10A collectively or 10A per fan. It was like pulling teeth to get customer service to take my request seriously. All they'd have to do is either talk to the people who designed it, or look at the product in person.

[@carultch]

@@sambas9257 I've also had it happen where I ask a question in two different ways, to make sure the customer service person understands it. Such as both explaining the general algorithm I think I'm supposed to use, and giving a worked example. And I get conflicting answers to both.

[@cotalk]

Its not the discussion part GPT will struggle with is the billing changes needed to accommodate the customer. And that situation will change wildly depending on the use case.

[@getsunova8894]

Finally! I'll be able to understand them.

[@tomtom9184]

They have to tell it to work in the word "perfect" an abnormal amount of times.

[@stealthecatwalk]

Who is the original creator of the video? Thank you for sharing!🎉

[@STNDD]

Who the hell do you think Mr. Dr. Einstein

[@GothicDragonX]

OpenAI has a few clips on their website for GPT-4o this is one of their videos.

[@Elliasp-xx7mb]

we all agreed that we thought AI was going to do the housework, not take our jobs?

[@walterpredari4358]

Who really wants to be a customer service representative ? 😅

[@alch8485]

@@walterpredari4358customer service, cashiers, music, art, writers, computer science, data, list goes on but in a couple years we are cooked

[@globofgreen]

Get a physical blue collar job. So glad I chose welding school instead of programming 😂

[@alch8485]

@@globofgreen programming is fine right now but in the next 20 years it’ll become oversaturated or hard to get a job if you’re not the best

[@bapt_andthebasses]

No, you thought that. i knew from day one it would be the world even worst

[@dradic9452]

The best part is, you never have to call customer service again. "Hey phone call customer service and send yourself back"

[@SKF358]

Looks like two electronic devices playing back and forth.

[@N-E-L]

Is that scarlet johanson's voice?

[@anitadiaz733]

No. They asked her for her voice bit she refused. Anyway these criminals used it.

[@danemoriconi3588]

I certainly hope this is the future of customer service. It speaks my language, knows how to solve my problem, and isn't a jerk. I'll take it.

[@paulschlachter4144]

You clearly have never talked on the phone with a customer :-)

[@danemoriconi3588]

@@paulschlachter4144 Irrelevant. Statement stands.

[@Elle44289]

M or it doesn't solve your problem and you are left with no one to talk to and help.

[@danemoriconi3588]

So.... Basically what we have right now? They HARDLY speak my language, they know almost nothing about the product or service, and am gonna put me on hold for an hour at a time. I'll take my chances. I mean, REALLY all these jobs should be coming back to, you know, America. BUT that will never happen, so AI it is.

[@ohno-do7fb]

You want more people out of jobs? They'll come for you too.

[@bigme8]

Getting ready for the AI series Netflix is prolly making while watching this

[@itsmek3]

As someone with anxiety talking on phone. I could just use this so they'll talk in my behalf.

[@mr.m12345]

No, because even after explaining all of this to a computer, a real person is going to come on the line eventually and ask you all of the same questions.

[@youtubeking2686]

AI is the future better quit bpo and look for safer career options.

[@smooki86]

Thats so true , normally the customer can do 99% of all this self . They are to lazy. Our chat bot would nearly give the same answer but more friendly. Because customer want something the KI cant decide customer wants a agent. To get the exact same answer.

[@ohno-do7fb]

@@youtubeking2686 I think ill kill myself instead.

[@whenimmanicimgodly4228]

I just cant wait for this to go full circle when they realize that humans are the best for the job of customer support since only humans know what it is like to be a customer.

[@tazzjazz]

Lmao the customer service i encounter does not sound like humans to me😂 they be rude and bored as hell, clipping nails on the fucking call.

[@natescode]

Nope

[@chomp5558]

​@@bruh-bn3ni What studies did you read? I absolutely hate it, when Im calling costumer support and it gets answered by the robotic voice not understanding you 5 times in a row and I also know lots of people who are full of those said automated costumer support calls. The study must have asked AI bots to take part in the survey instead of actual human beings.

[@whenimmanicimgodly4228]

@chomp5558 yea same. Genuinely can't stand it. 9/10 I end up getting frustrated in circles of ai robo idiot speak and end up giving up and never buying from that company again. It's fucking horrible. At least with a person I can explain my problem and they can point me in the right direction. Theres never been a single time a robot customer support agent has ever successfully helped me with anything. So fking tired of them.

[@rando9352]

@@whenimmanicimgodly4228 I work as a engineer behind the scenes of customer service I know what u mean, i hate them too half the time basic shit gets sent engineers way and the user ends up wasting more time while waiting for anyone to fix it or worse case scenario, tickets start bouncing around and no one wants to deal with stuff that couldve been resolved on the first call

[@salpine]

The awkwardness of the “cool” was almost as realistic as the “um” 😅

[@Lady-Moosh]

I can't wait for it to be tested against realm problems like when people call and think there's a hacker on their Nokia that also lives in their walls and uses a Lazer to open locks.

[@Georgy6282]

Why she sounds like Scarlet Johansson?

[@ovum]

Her

[@mrpeanutbutter3090]

I think it's because you've seen the movie

[@Georgy6282]

@@mrpeanutbutter3090 i did but it sounds just like her🤣

[@acno1901]

Bummer 😭😭

[@sethranney]

The best part is they can understand each other.

[@explorerfl007]

And that’s the scary part

[@skywardkillzone]

wow, a language model AI can understand language

[@WolfireGaming]

If I'm on the phone with an AI about a problem and it hits me with a "bummerrr" I'm hanging up and driving to the corporate office.

[@RealityTrailers]

This video soon to be V I R A L.

[@Hsnb3rg]

There's nothing special about this