Greg Jackson: July energy prices in 3 minutes

Greg Jackson, Octopus Energy CEO, on what the UK’s latest energy price cap means for Octopus customers.
00:00 Octopus prices
Octopus has the cheapest standard variable prices of any large energy supplier, and fixed options
00:19 Saving Sessions
The programme that’s saved Octopus customers £10m on their bills so far is now a permanent part of the UK energy market
00:47 Why standing charges are so high
01:21 How Octoplus unlocks more savings (at no cost to you)
01:53 Our fair pricing for all pledge
Ofgem has proposed allowing energy companies to hide, or even bar, their best deals from loyal customers. While some of our tariffs may need smart meters or connected devices, we’re committed to fair pricing for all, so we promise you we will never exclude customers from our cheapest offers simply because of how long they’ve been with Octopus.
Find out more about prices from July on our blog: octopus.energy/blog/energy-pr...

[@CelticFox-hx1wo]

Never known such a customer friendly, efficient and fair priced company. Couldn’t be happier. Thanks 👍

[@emmabenson7911]

Best thing I ever did joining Octopus for our energy. Great app which I use every month to give accurate meter readings. Can't fault this company and would recommend to anybody confused by their current provider 😊

[@garyricketts8819]

I like being an Octopus customer. Everything is clear and simple to use. Communication is great and easily understood. You don’t get tons of useless info to read through. Keep up the good work guys

[@OctopusEnergy]

Thank you so much Gary, this really means a lot 🙌🐙

[@JennyHarrison-op5cq]

Thanks for all your information and help 👍

[@user-xm6dj9nt1d]

Well done Greg Jackson. We need an Octopus in every sector. More power to your elbow!

[@luismyuk]

Thanks for the update! You guys are the only utility company worth being loyal to. Before joining Octopus, I used to switch energy providers to get a cheaper deal and cashback yearly. Nowadays, I'm a loyal Octopus customer not just because you offer the best rates but because of your transparency, level of innovation and care for your customers. This is something I've never seen before and unfortunately, this is not the norm across utility companies but a major differentiator. Keep up the hard work!!!

[@ianrobins5501]

well said, i couldn't agree more

[@clintjordan6369]

I became an Octopus Energy customer by accident when we moved home. I had been a LOYAL Customer of British Gas but having experienced Octopus Energy & the way they treat and look after their customers, I will never go back. So; like it or not Octopus, you've got me for as long as I'm alive.

[@OCC910]

😂😂 British Gas almost crippled my financial life when I was still with. I am so happy I switched last year to Octopus 🐙 and will be with them as long as God gives me the opportunity to live. 🙏🙏🙏

[@hamoudsudan]

If Greg runs for an MP position he gets my vote. Hands down one of the best companies to deal with (energy or otherwise). I have been with octopus since pre Covid. I trust the open and fair pricing model that I don’t even bother to fix my contract. I also appreciate the fact they keep up with latest developments, example one of the first companies to partner with Ripple.

[@andrewtongue7084]

In truth, were Mr. Jackson to become an MP, he'd soil his hands, so let us trust he never stands for a constituency, Hamoud

[@doggieclaude]

Thank you Octopus, I've been with you a few years and you are the first energy company I have found to be transparent and easy to understand.

[@OctopusEnergy]

I'm so glad to hear this! We're always a message away if you need anything. 🙌🐙

[@kingwellington279]

💯

[@paulgrice337]

I was with shell and octopus took over but I will not be staying after July price change

[@MsFirefly1952]

@@paulgrice337 Me too & I don't find Octups that good on prices as, matter of facts they increased it

[@petercloherty3428]

@@paulgrice337 any particular reason?

[@karenthomas5788]

I am so impressed by Octopus, as an energy provider you really do seem to care about your customers, I receive regular emails telling me how I can save more money with you, and Greg Jackson, you come across as a genuine man trying your best to give a great service at a fair price. Well done and thank you.

[@OctopusEnergy]

Aww thank you so much Karen, that's so lovely ☺️🐙💜

[@lemmy74]

If they cared that much they'd return the prices back to what they were

[@zarasharp-hughes]

UK CEO talking to us directly and transparent on charges, the future, what can and cant be changed and how that may happen. Very impressed after changing last year. Keep doing what you do.

[@laurapreece2481]

Been a massive Octopus fan for years now and wouldn’t consider moving supplier as your customer service is spot on, you’re so open and honest about charges etc, and you actually want to create a two way conversation and engagement with your customers (which is more than can be said for the big 6 energy companies of old). Keep up the good work!

[@stevethomas74]

Basically, the inverse service to Shitish Gas!

[@sorinciolovic9391]

Hello Mr Greg, I am proud to be your customer, both in Gloucester and in Newent,. Gloucestershire. You have always been concerned about the "financial health" of your clients. Thank you very much and we wish you all the best in the future! Sorin.

[@Bladegirlvix]

Being Scottish I am disgusted by the state of the energy sector, the mismanagement and the extortionate prices we pay here - especially when we supply enough for our country, have to endure the weather that creates it and suffer an almost 9 month winter - However aside from the energy sectors pricing scam - I will agree that Octopus provide a great customer service and have found them to be helpful and easy to communicate with - and relatively transparent - if only other companies had such good customer service !! Standing charges are ridiculous off course and should be abandoned - just another tax

[@RichardPedder-si7fx]

Fantastic company would not be with any other company. Richie from Liverpool

[@geoffreygrecian2632]

That's amazing, as a new Octopus customer I've never had that direct contact from any other supplier I've been with. Well done excellent communication. 👏

[@JoanneLee-uo8gh]

The world needs more companies like Octopus

[@sylviadunn1622]

Yes indeed, I agree wholeheartedly. So rare, a company interested in getting the best for its’ customers!

[@504GREG]

I've been supplied by octopus since moving in to my first property and did the switch urgently because I discovered the property was supplied by EDF.. No no no just no.. I don't want off shore call centres, I don't want impossible customer service and I don't want confusion to surround the truth within the energy smoke screens that are often in place. I have found octopus to be quick, helpful and friendly in their approach. I'm on a flexible octopus tariff and it works well with me putting me in control and being over £500 in credit over the past year. Personally I would highly recommend octopus to anyone and have already switched 3 people I know with many more to be convinced.. Keep up the good work for customers

[@itsjoemofo]

Massive shout out to Greg Jackson! - For me he's an absolute hero of British business. Constantly pushing innovation and customer service in what was always a stale and neglected sector (energy utilities)

[@dawniefallon2522]

Thanks for updates. Yeah standing charges make up 95% of my monthly bill. I am glad there is someone fighting for us consumers for a change.

[@jamiegretton3020]

Same here mate - Elec zero cost bar standing charges for 6 months of the year, GAS used three times a week. ......

[@stevenwortrich6014]

Smooth talking, standing charges are simply a cash cow for share holders...

[@alicehickie4453]

What a great Guy Greg Jackson is. Well Done Octopus we can rely on you to look after your customers to give them the best service and help if needed. Thank you.😇

[@megapangolin1093]

Great stuff, Greg, good to see you espousing the "we are in this together" story. Any feelings of loyalty, either way, have been "capped" by lack of appreciation of loyal customers by big companies. If you can get people to stay it must make for good business. Octopus is easily the best provider I have had and I recommend to everyone. Please keep up the good work.

[@maryhegarty3823]

I'm a very happy Octopus customer :-) you always email me back with the answer to any queries I have and fully explain the reasoning behind it. I'll not move to any other energy provider !! thank you Octopus xxxx

[@crerayner]

I was with British Gas for years and switched to Octopus a couple of years ago. Best thing I ever did - this is how to run a company. Thank you.

[@OctopusEnergy]

We're glad to have you aboard 💜🐙

[@mrhippy6428]

Was moved over to Octopus from my previous provider and I just went with it. I have been blown away by the high level of customer service since. Never before experienced an energery provider that I can actually have dialogue with without hanging on hold and being left feeling frustrated. I am a happy customer, thank you.

[@charliecook5973]

Certainly a refreshing comparison to other energy companies I've been tied to in the past. Thank you for the up date Greg.

[@1robboard]

I have been with Octopus energy for six to seven years, and have always known where I stand. Every thing is made so clear to their customers. Great team, Thanks

[@OctopusEnergy]

Thank you so much for sharing this & for all your support! 🙌🐙

[@alexantoniazzi6620]

Thanks mr Greg for this lovely video, if you are running to be MP I definitely vote for you, you really understand what peoples need , thanks again and keep up the good job 👏

[@freyacopeland4893]

Very efficient customer service, pleasant staff and helpful. In my experience my queries have been dealt with immediately which I didn’t expect. I certainly won’t be changing energy suppliers.

[@martinsnellgrove4081]

Great approach and thanks for taking the initiative to be an open and transparent business.

[@rosemaryfraser865]

Thanks for talking clearly about what is happening with customers of 'Octopus Energy,' and the changes being made with prices, Greg Jackson. Much appreciated.😇

[@OctopusEnergy]

Thanks so much Rosemary, we're always here if you need us 💜🐙

[@asimfkhan]

Thanks for the update Greg, much appreciated! I am one of the Octopus's happy customers, hope to get the standard charges down soon...

[@carolfrost8371]

This is so refreshing! Honest, straight talking from the CEO. Luv it and luv Octopus, was recommended by a friend and I’m staying put. Sure they customers will increase whilst others decrease. Bet they are a great company to work for as well.

[@bettyebere4471]

Thank you for your transparency.

[@MWW0207]

We’ve been with octopus energy 5 yrs and never felt the need to change . Maybe team up with Martin Lewis of money saving expert who is fighting the standing charge . All the best

[@paulgrice337]

Martin Lewis is a 🤡

[@pemman]

Thank you for updates Greg. 😊

[@fixeroftheinternet]

Greg is a shining light in the energy market who shows you can can have the best company in a vital market such as energy and to be genuinly focussed on doing the right thing for the customers and the country. Keep up the good work

[@OctopusEnergy]

Thank you 💜🐙

[@MarkCarline]

So pleased I moved to Octopus! I really like this open and down to earth approach by their leadership. Looking forward to see what the future brings!

[@garrymercer2067]

Thank you Greg. I am so glad I'm with Octopus. Always honest. Always keeping customers up-to-date. And, you seem a friendly sort of chap as well ! Thanks.

[@OctopusEnergy]

This is really lovely to hear, thanks Garry! 🥰🐙💜

[@randomjasmicisrandom]

I am a very happy Octopus customer, I am on the Agile smart tariff for electric, fixed for my solar export and tracker for my gas. The largest part of my bill is by far the standing charges. I would love to get rid of my gas altogether, but at least I’ve been able to improve my house and drastically reduce how much I use.

[@davidwragg]

Octopus - very innovative, friendly and fair! Driving change and showing the established companies how they should be doing business! Keep up the great work :-) happy customer here

[@malcolmwhite6144]

Wow thank you so much for at last someone being honest in the electric industry and saying how it is good or bad that video was so refreshing thumbs up 👍 100% 💯 it is also very nice to speak to your staff who are always helpful plz pass on to them stay safe and keep up the good work Malc uk 🇬🇧 😊

[@OctopusEnergy]

Thank you Malc! I'm so glad we've been on hand to help. We're a message away if you need anything. 😄🐙

[@diannegooding8733]

Top notch company. Great guy in charge who treats you like an adult and as if you are part of the company! So refreshing and builds confidence in the company to be kept ‘personally’ informed!

[@66MikeG]

We came across to you from Shell, and didn't know what to expect. But just like your message here, you're building a lot of trust with us. Glad to be on board with Octopus

[@OctopusEnergy]

We're glad to have you on-board Mike 🐙💜

[@davidmills-fr5bg]

thank you for up date

[@malcolmkenward2663]

I joined Octopus on recommendation from a consultant at Ricardo who stated they were an energy company taking action to encourage customers to shift usage away from peak periods of demand. Now with an EV, solar panels and a battery, I have shifted much more of my energy usage to off peak periods. Well done Octopus; it's great to see the head of a company taking decisions based on our need to collectively address climate change.

[@OctopusEnergy]

Thank you so much for your support Malcolm! 🙌🐙

[@dovecrystals9241]

Great to be part of a British Co with a CEO who genuinely tries to help his customers. Everything is fair and above board with no gobbledegook paperwork. Keep up the good work Greg.

[@julietomlinson5540]

Thanks gor the update you are by far the best energy supplier everything clear and simple and you keep us updated regularly. Thankyou

[@ioanapatrichi2291]

Thank you for up date👏

[@martynholder1971]

Great video Greg, as a customer of Octopus for about 10 years now having both solar and batteries l decided in early May to change to intelligent Flux but after many e-mails from you including one today from Becky requesting yet again information l have given several times already, l now realise that l have lost a lot of money over this time and thinking of finding a company that will give me what l need badly as my tariff is the lowest 4.3 so over the years l have had solar l have lost a great deal

[@seabeefpv652]

Best move I made moving from SSE to Octopus. Bills have almost halved for me being on the intelligent tariff now.

[@dominicraby-cox9266]

I have never felt so looked after by an energy company before. Gregg, you actually bother to speak to customers in order that the true picture, the full facts, get through to us. Thank you, I wish you well. Madeleine.

[@OctopusEnergy]

Thank you so much for all your support Madeleine. 😄🐙

[@mac5712]

Top dog communicating directly to the customer. No if but. That's giving value and cutting the BS. Well done 👏 and Thank you.

[@screamboy8]

You're clearly very passionate about these issues. Thank you Greg, and keep up the great work. ❤🦑

[@samrichardson319]

I wouldn’t use any other energy provider! To actually get an email saying I’m paying too much when you didn’t need to do that I wouldn’t have known and you dropped my monthly payment. Wonderful honest company x

[@video99couk]

Thanks for listening regarding the end time of the Octopus Go tariff. I left a comment recently about how that should be extended and from July it's applying from 0:30am to 5:30am instead of finishing at 4:30am. Was it my little comment that precipitated the change? Probably not! But it's very welcome.

[@VikkiGledhill-sc5rn]

Thanks for the feedback and the personalised summary which shows my actual annual consumption - it would be nice to know what period the was for though.

[@OctopusEnergy]

Hey Vikki, we've written more about the July price changes here octopus.energy/blog/energy-price-cap-july-2024/ and if you send over some account details using this form 👉 octo.ps/nudge I can help. 🐙⚡

[@richardparker2465]

I've had the pleasure of dealing with Greg directly when I had an issue at Octopus and which was fully resolved. I've now moved my business energy over to Octopus and couldn't be happier.

[@justchilling5448]

I have been stuck with British Gas for the last 8 years, but I’m just about to move, and I can’t wait to join Octopus 👍🏼

[@user-tp3nh2yc2i]

Only been with you a relatively short time but in todays world I,m very pleased with your open correspondence with regard to to my energy monthly charges and alteration to same . Thank you.

[@OctopusEnergy]

We're glad to have you 🐙💜

[@andrewconroy9446]

Thanks Greg. I have to say I have been pleased with the way Octopus works and your ethos. Love the "power-ups"

[@simonyapp]

Totally brilliant! we drive two second-hand electric vehicles, totalling 12k miles a year, and run a house of four, and we only pay £116 a month to the lovely octopus! We also do all the winter-saving sessions 😀

[@OctopusEnergy]

🐙⚡🚗💕

[@immanueljaslin]

Waaww, could see a genuineness in his speech. Thanks for the assurance, I would like to know a bit more of the free electric blanket. Thanks

[@OctopusEnergy]

Hey Immanuel. 👋 The free electric blanket is one of the elements of support we're providing to our most vulnerable customers. There's lots of other things we can do too, but if you do think you'd benefit, please do fill out our support form and we'll be in touch to let you know what support we can offer you: octopus.energy/blog/octo-assist/

[@deborahwilliams7237]

So glad to hear your bringing down the energy prices. Such a struggle atm. like the octopus points scheme too

[@markmywords99]

Really appreciate your openness and transparency. We need more innovative and caring companies with your kind of ethos.

[@OctopusEnergy]

Thank you so much for all your support Mark! 🙌🐙

[@user-dz9qe2tn2z]

Well said Greg,Its great to see the boss,s face,I have been with Octopus a long time,Left EON to go to Octopus best move ever,really happy thank you.

[@ebappeti]

One of the best and fair companies in the UK, cannot recommend them enough. Keep up the good work!

[@coralwhite104]

Thank you for your service!

[@astroluna4539]

Octopus is an absolutely brilliant Company, who truly cares for its customers. Thank you

[@dougieladd]

Transparency is a key component to GOOD customer service. So it's good you made this video. So many of us have a great deal of contempt for energy prices/companies because we or I feel we are literally held to ransom with no good, clear and honest alternatives. So being clear and honest will always win the day for me. However... you have no closed quotation marks on the banner behind you :) :) ;) (I'm an old Graphic Designer can't help it) :)

[@user-bu2zz1rl4z]

When our previous supplier collapsed we were understandably very worried, well having been with Octopus a couple of years now I can honestly say all our experiences with them, information, excellent contact, nice app, fair prices in these difficult times etc, must possibly the best on the market. When engery crops up in conversations occasionally (usually moaning understandably) I always give a shout out for Octopus 😉

[@OctopusEnergy]

This is what we truly love to hear! So happy to have you aboard. 💜 Feel free to give us a shout if you ever need anything. 🐙⚡

[@mariasilvakeyboard7714]

I've been a bulb/octopus customer for a few years. I really hope that what you say will happen and also the government does lower standing charges. I'm a quite efficient user and save whenever I can and welcome more ways to save more. Thanks for that Maria

[@grandbleutrev]

Thank you very much for the what you do for us to help the consumer. You have already helped me to manage my budget and it is greatly appreciated. Keep up your fine work and I am so glad that I am with octopus.👍

[@OctopusEnergy]

🐙⚡💜

[@PODSTER27]

Should you not reward those who invest in solar panels the same export rate as import rate. After all, we pay a standing charge that covers your fixed costs and tge costs associated with those energy suppliers that have failed and then been merged into Octopus. Surely a fair export rate would encourage solar panel uptake.

[@OctopusEnergy]

Hi there. We have continuously advocated against increasing standing charges and have regularly kept ours below the price cap. They're in place to cover costs such as maintenance fees to your local network operators. Here's a video with more information: kzbin.info/www/bejne/r4nbdZytp5J-mNEsi=CwlGXrMrTCNsyLWT. There are additional admin costs that come with export that aren’t applied to import, which is why there is a difference between the two prices. But we do regularly review our export prices, and to this day our export rates are some of the UK's best. Even with the new prices, More detail here 👉 octopus.energy/help-and-faqs/articles/import-vs-export-payments/ :octopus:

[@Tim_Small]

The problem (speaking as someone who has PV myself BTW) is that peak PV generation times (and dates) are not the UK's peak consumption times (and dates). At peak times the wholesale cost of electricity is often 3x that during an sunny June afternoon. Just about the last country that had this type of policy (commonly called "net metering") was the Netherlands. They've just announced the end of this policy because of a combination of huge costs and oversupply during sunny periods.

[@dean7442]

Greg, if every CEO in the world was as sincerely consumer focused as you, the world would be a happier place.

[@OctopusEnergy]

🐙💜

[@tommitchell7262]

Yep, been an Octopussy (!) since moving house last July (2023). They really are refreshingly honest and to the point and despite our bills being far bigger now that we've bought a much bigger house to heat and light, we've never once thought about moving supplier (even when the winter winds were blowing in our very old windows!!!).

[@joannafrench6779]

Great to hear of your energy storage partnership, definitely the sustainable way forward. Thank you, so happy to be with Octopus ❤

[@shirleywelton2215]

Fantastic company, great communication, and so helpful to all.

[@craighorner-m2w]

I adore octopus and Greg! Thank you everyone at Octopus 😁.

[@fanfayer]

I have been with octopus for 5 years. They are the most helpful and transparent provider keep up the good work

[@OctopusEnergy]

Thank you so much for your support. 😄🐙

[@carl161718]

Greg, appreciate the update and love the company, .... BEST I've been with since 1987. One thing that frustrates me more than anything and I appreciate it's not something you had control over, is the fact that I'm paying (as part of the standing charges) for equipment that doesn't actually work and hasn't done for years. I of course refer to the 1st version smart meters which as soon as you change provider to save on bills, it isn't guaranteed to work. No-one thought to regulate and agree a standard to which all meters should conform to when the government rolled out its plan to get everyone on a smart meter.

[@OctopusEnergy]

Hey Carl, that sounds very frustrating. Standing charges also pay for brining power to your home and social and environmental schemes to support the most vulnerable. First generation smart meters were not designed to be compatible with every supplier, but a lot has changed and there are ongoing updates (via software) to make sure we can connect. Happy to check yours if you get in touch here octo.ps/nudge

[@votepurple]

Octopus came out and changed my smart meter

[@invisiblekid99]

Since joining Octopus a couple of years ago, simply cannot be happier after being with Utility Warehouse. The communication, information and thoughtfulness from you guys is unbelievable. The beginning of the energy crisis was handled unbelievably well. While I wasn’t worried about being able to pay, I had unbelievable support and explanations from you. Considering your growth, you haven’t changed, but I do hope this will continue to be the way you operate.

[@GrantVisserUK]

Hi Greg, thanks for the update, and yes, I too am a very satisfied fan of Octopus. As you brought up the subject, I would like to ask if you could talk more about why you have chosen to keep your daily standing charges as high as you have. I understand that ofgem sets the rate, but are also aware that you, as the supplier, are allowed to charge lower rates and make up the difference in your unit rates. As lowering the standing charges seems to be hugely beneficial for the lower energy users and those who are actively trying to use less energy, I am wondering if you are considering making a change?

[@OctopusEnergy]

Hi Grant, thank you for this. Standing charges pay for fixed costs we’re charged for every meter we supply, hurting households with low usage and those trying to use less. We’ve been pushing for a reform and have consistently kept ours lower than the cap, lower than any major supplier to help everyone as much as possible. Some suppliers tried tariffs like this, with minimum volumes or astronomical unit rates, meaning nobody would save.

[@user-kx8rr8fo9x]

We would not be able to have lights on if if was not for octopus energy thanks again for helping everyone

[@PennyGriffin-dw1yr]

Like everyone else on here, we are delighted to be with you at Octopus Energy. Thank you for continuing to give us such great service

[@OctopusEnergy]

Happy to have you Penny, thank you! 🐙💜

[@wendybrindley3825]

Hi Greg thanks for your update

[@michaeljameslawrence2965]

thank you. keep up the good work. god bless you the tariffs seems pretty decent for what they are. take care bye

[@bernardalessi7282]

Great video. Very reassuring and informative. Thank you.

[@jayneshaw5247]

Great Octopus I’m happy thank you 👍

[@dutchmagpie170]

Excellent communications........ I have had 3 written comms. and this KZbin summary telling me about the tariff reduction. Unless I missed it though I don't know by what percentage the tariffs are being reduced.

[@jonathanbarber2992]

Good to know Greg. I am however stunned by energy costs at a property that barely switches on gas or electric! We switched away from the nightmare that was Scottish Power and I feel things are sliding in the same direction with OE. I hope there's an error somewhere that your guys can find and resolve.

[@OctopusEnergy]

Hey there, I'm keen to check this for you. It's worth noting that even if you don't use any energy you'll still pay daily standing charges but pop us over the details and I'll take a look at what's happened here 👉 octo.ps/nudge 🐙

[@veggiebarn]

What a fantastic energy company. I tell everyone how good you are and am proud to be a customer. Can't think of any other company I would say that about.....thank you!

[@OctopusEnergy]

Aww thank you 💜🐙🥰

[@jonallan121]

This guy is how every CEO should be. As long as you remain honest, people will hold faith and trust in your company through good and bad times!

[@TheGARCK]

Well done for proving that making customers the priority can work in the modern world.

[@latinfitness1212]

Thank you for the good news and for everything you do. I feel really well looked after by Octopus, so pleased to have them as my energy supplier. Please keep up with the good job 💞

[@NathanJones-cq1dz]

Just received my IOG rate confirmation. Great news that overnight charging is even cheaper at 7p from July 1st. Cheers Greg!

[@rogerbaresel4488]

Useful and refreshing candour, Greg,

[@foxy1960]

Octopus are the best company I have ever dealt with, very helpful and efficient. A lot of companies could learn a lot form octopus on how to serve there customers

[@barbarastone7153]

Amazing company that has helped me many times to understand costings and through some tough times last winter. I love octopus and am not going anywhere xx 🎉❤

[@OctopusEnergy]

I'm so glad to hear we were on hand to help! We're a message away if you need anything. ❤️🐙

[@deithw3n]

Very much a breath of fresh air after having to deal with Bulb, Spark, and SSE for years.

[@nvbham]

Product innovation at its best! Well done Octopus and I wish your business model will inspire others to follow your example in other sectors.

[@rachelwhittaker8654]

Thank you for your honesty and help. You're a star

[@OctopusEnergy]

Thanks Rachel 🥰🐙

[@bobchambers6952]

Well done to all the team at Octopus Energy you are all doing a fantastic job. You got a great man at the top thank goodness.

[@OctopusEnergy]

Thanks Bob, that's lovely to hear 🐙💜