Guest Relations Part I

Every business needs to keep customers and clients happy, but in the hospitality industry it's so vitally important to keep guests engaged in order for the business to grow and prosper..... Great service make customers feel that you care about developing a long-term relationship that means more than just making a sale.
This video aims at understanding the importance of Hospitality desk & a Role of GRE in the Hotel. Can be referred by First year students pursuing Hotel Management.
Students to attempt a quiz - forms.gle/aFLh...