✅ DeWalt Battery Chain Saw Not Working? ● Won't Start? ● Full Tear Down, Troubleshoot, and Rebuild

DeWalt’s 20V battery powered 12 in. compact chain saw does a great job for cutting branches, limbs, and small to medium size trees. In this video, I completely take apart a DeWalt DCCS620BR 20V MAX XR Cordless Lithium-Ion Brushless 12 in. Compact Chainsaw to figure out why it won't turn on.
✅ Watch the Video
✅ Buy Replacement Switch - amzn.to/3DPCTkt
✅ Buy Torx Set - amzn.to/3o7BGxY
✅ Buy Multimeter - amzn.to/3o1mORO
✅ Do it Yourself
✅ Save Money
Here's where to buy this chainsaw for yourself: amzn.to/3jj7A5w
If this video helped you please a click “subscribe” and “like” the video. It will help others to find it as well.
Amazon description: "The DCCS620BR Brushless Compact Cordless Chainsaw adds versatility to your 20V MAX cordless system. It's built to handle tough construction and outdoor jobs. Cut beams, rough-out openings, do demolition work, and more. The lightweight design maximizes user control. Brushless motor technology delivers extreme runtime and motor life. Part of the 20V MAX system of tools Includes: 20V MAX XR Cordless Lithium-Ion Brushless 12 in. Compact Chainsaw - DCCS620BR, Battery and charger sold separately."
#DeWalt, #DCCS620BR, #chainsaw, #batterychainsaw

[@murdoc4072]

Thank you for making a viewer friendly video. To the point, no monologuing, and good view shots.

[@ApacheRanch]

Thanks! I try to make all my video’s short and to the point. I appreciate the feedback.

[@dz1sfb]

I have the same saw and have cut a lot of trees and branches with it. Suddenly it would not start. Good place to start. Thank you..

[@dand3975]

Your video really helped me, I busted off my chain break handle I needed to replace it. 1 trick I learned after redoing my repair cuz I forgot to put the rubber boot on the chain brake handle. Do Not mess with that Big spring you don't need to take it out. First remove that little arc shaded spring that raps 180° around the chain brake handle, then engage chain break by pushing handle forward, then pull the pin and remove chain brake handle. Reverse the steps to reassemble. Your video was really good very detailed thank you.

[@redtop03]

I just purchased this same saw, plugged a battery in and made sure it runs, not cut it's first piece of wood yet but I normally fix my own stuff when it messes up, having your video out here will be a major time saver if I ever need to repair my saw, great job documenting your repair, thank you for sharing.

[@ApacheRanch]

You’re welcome! Yeah I’m the same way and generally want to tear it apart myself. Thanks for your comment.

[@twilitezn]

@@ApacheRanch Like the breakdown....I hoped that you would have gone on to explain what the next step of testing would've been if the safety switch wasn't the problem. I have a DSSC670 that was rained on.....I'm going to break it down, but wanted to know what I needed to test and in what order : safety switch, battery housing, stator assy, or the switch and module......hopefully there's a follow up.

[@sw71427]

I appreciate you making this video. It's a great walk through on disassembly and reassembly. As it turns out my break was on and I didn't think to check it until you were disassembling yours. So I didn't have your problem but you still help me fix mine. I will keep this video in my repair playlist for future issues I might encounter. Thanks again!

[@ApacheRanch]

Great! Glad it was helpful!!

[@shannoncooley2112]

Where is the brake?

[@ApacheRanch]

The black guard is the chain brake

[@twoweeledsoto6072]

Everything you're saying is almost my exact experience with this particular tool. I have many other Dewalt tools, but this is the only one that has given my any issues. No way did I use this 10 times. Somewhere close to 5-8 days. Came back to use it after months, and nothing. After using switches over and over looking for a loose connection and shaking and moving it to different angles, it finally started. It just started for a while and stopped over and over again. Watching you take this apart let's me know one thing for sure. I'm not doing this. 🤣This video is excellent and will watch it to the end. Maybe I'll see another way in or give me an idea if I want to fix it, or chuck it! Great video!

[@ApacheRanch]

Yeah it’s disappointing. But I also have a Dewalt Leaf blower. Which works great, but if a battery is left in it for some time it will ruin the battery. So I have to ensure when I’m done using it I remove the battery right away. Went through 3 batteries before I figured out the common thread. Thankfully dewalt warranteed the batteries. They definitely have some duds in their lineup. Thanks for your comment.

[@ToddMagnussonWasHere]

@@ApacheRanch There’s a battery charger trick with a paper clip for dewalt and I’m assuming other similar brand batteries floating on YT. Believe it had something about using a much smaller battery to give it a tiny amount of charge so it could be recharged to full.

[@ApacheRanch]

@@ToddMagnussonWasHere Yes, I have heard of that! I think you are right, and my leaf blower was draining the battery down so low the charger would not recognize them. Worth a try if I ever experience that again. Thanks for your comment!

[@n2omike]

@@ApacheRanch Yes, use jumper wires to connect the + and - terminals in parallel to a good battery and hold it there for a little bit. This will put enough charge in the completely discharged battery for the charger to recognize it.

[@ApacheRanch]

Many thanks!

[@jameskrivitsky9715]

In case anybody does not have long TORX wrenchs, the screws on this saw have a combo head ( TORX ... and straight blade slot ) I took one of the short accessible screws out and found a STRAIGHT blade screwdriver that fit the combo slot heads, need to grind the blade narrow enough to fit in some long holes. It worked as long as the driver shaft is long enough to fit the opening.

[@kentduggan8626]

I'm just going to replace the saw if mine does this, for one thing it's a lot of time to do it and with my luck it would be the control panel, I just don't have the patience and time, you did an amazing job, thanks so much

[@ApacheRanch]

Hope yours keeps working! It’s a great little saw.

[@rickmcclung6729]

Great Job, my son found a used one with a bad oil pump and used this vid to tear into it. Replaced it, they use small springs inside the lines feeding and exiting the pump now since early models had trouble kinking the plastic lines, and also had bad design on the pumps.

[@ApacheRanch]

Good to know!

[@abrahambinoy4549]

Same saw I purchased 3 years back, worked great. I cut a ton of Brazilian pepper weed tree and plenty of pine stub. It stopped working after Hurricane Ian. So I went and and purchased a 16" bigger one. Now I got a little time and started taking out. I got exhausted after removing 10 -15 screws. Now, I see your video, I get the confidence I can fix it. Thank you very much.

[@ApacheRanch]

I hope it works out for you!!

[@jamesnaylor3277]

if you're exhausted after 15 screws you better go see a doctor.

[@n2omike]

Thanks! My saw is doing (or not doing) the exact same thing. Fairly new, and just stopped working. Was dreading tearing it down for troubleshooting, and came across your video. Looks like an involved, but not impossible task. Thanks for making the video!

[@DmytroDymko]

Dear sir, you are the only one who shoved disassembling of this tool on the youtube. Thanks!

[@ApacheRanch]

Glad it helped!!

[@hoosierwifiguy7001]

my DCCS620 saw died today luckily after I did all my cutting...frustrating because it's supposed to be less maintenance being electric...glad I found your video and now I can give it a shot at testing that safety switch...thank you!

[@ApacheRanch]

I hope it works for you!

[@rosecraighead4834]

Good video. More detailed than I would ever attempt. Eureka!! Minute 7 and you removing the safety guard handle made me realize my saw was not running because the safety was jammed forward. I forcefully pulled it back and my saw is running. Thank you.

[@ApacheRanch]

Great! Easy fix is best fix!

[@erroldopp1588]

Awesome videos man! Really helped had to replace the chain and front brake really helped. Was having trouble figuring out putting the spring back in until I saw your video, got the chainsaw for cheap with no brake at all so I wasn’t completely sure on how it went it great video!

[@ApacheRanch]

Glad it helped!!@@erroldopp1588

[@dand3975]

One other thing I'll add for people who complain about these saws leaking. There is an authorized DeWalt and Milwaukee repair center in my town, the technician said the saws are designed to leak oil on the chain to lubricate it, they really don't have a pump like a big two-cycle chainsaw does. Best practice is to drain the oil tank when you're done sawing. I use 30 wt air compressor oil for bar oil it leaks but lubricates the chain and bar well.

[@toddandlisathomas]

Fantastic video. My brake switch wasn't bad, but seems like it wasn't making contact. Taking it apart and putting it back together solved it. Thank you sir!

[@ApacheRanch]

That’s great!

[@edwardmerry]

Well Thank You. I''m about to tear my down and see if I have the same thing going on. Great detailed video.

[@bloodswarms]

I bought two Dewalt Saws, one of which was this one, and the other is the larger 60V MAX 16in model. I've had nothing but problems with both of them. Both saws started to stop while cutting, and then just won't start at all. I'm going to use this video as a starting point on trying to diagnose what's going on with them. Thanks for going through the effort to make this video and put it out there!

[@ApacheRanch]

Yeah I hope it helps. These things seem to have a high failure rate.

[@dlkline27]

I'm impressed and I mean that with all sincerity. Great video. Thanks!

[@ApacheRanch]

Thanks!

[@t_a_pa]

Just wanted to say thanks this was perfect for rebuilding my chainsaw, but the controller went in mine I bought a generic one from AliExpress but used your video to put it back together as it had been a few weeks

[@ApacheRanch]

What did that replacement controller cost?

[@ColdPillowz]

Can you give us a part number to search please?

[@canadianlonghorn8786]

Good vid, thanks. I have the same saw but most likely a different issue. Nice to have the walk through disassembly.

[@ryleejohnson4137]

I got the same thing and I got amazing use out of mine, was able to use it on trees that were way to big for it and most definitely have abused it a little bit, the only problem with it was that I forgot it was in the back of my pickup and it got rained on and now it won't turn on, if I had the money I would have just thrown it out but now that I'm 15 and paying for gas and what not I most definitely don't have the money to do that anymore

[@TurnFullCircle]

excellent info - too many people will just throw away an buy another - great to see you using fault finding to fix...all the best....

[@alan-dr8uo]

Why don't dewalt fix the problem they make good products

[@advillwertz6585]

Get it running and put the cover back on it. lol. Very informative. In my world Dewalt rules the battery power circus atm.

[@AngryCanadianIsLegion]

buddy i got this saw and this happened to me today at the WORST f'ing time...hope this vid saves my bacon.. ... F*ck Yeah buddy

[@karenreid5615]

Great video on how to dismantle this sucker. For me, the brake micro switch was OK and the problem is probably the $$ brushless controller. As for comments on the micro switch replacement with 3 lugs or leads, these switches usually have a supply lug and one lug to connect for Normally Open, the other for Normally Closed. For this saw, use the NO lug.

[@ApacheRanch]

Thanks for your comment!

[@justanamerican9024]

Thank you!

[@pewpew2400]

Champion, thank you!

[@SeidelRanch]

I stopped buying DeWalt a while back. I just ended up liking Ridgid power tools better and gave away most of my DeWalt ones. The lifetime warranty is hard to beat. My Ryobi battery chainsaws have been great. Sorry to hear you had this issue.

[@ApacheRanch]

That may be my next move!

[@marcowens3522]

That lifetime warranty is BS. I had a shop vac that they took months and months and made excuses saying it was on back order it's been 4months now still nothing. Dewalt has been around alot longer than ridgid and they stand behind their products for 3 years and within them 3 years any problems you have they will replace it and you'll have a new tool within 1 week or so.

[@JeromeBeeFarm]

Wow, what a PITA for that little switch. Could they use more screws? Mine is like new, still on the first chain and quit. It's probably 3 years old though. I suspect mine is the control board though because it crept slowly and then stopped and pulling the trigger multiple times, it even slowly crept backwards before it totally died. One thing I hate about this saw is the oil leaks out, so you have to drain it when done. At least mine does that. Thanks for taking the time to show how to disassemble and assemble.

[@ApacheRanch]

Completely agree!!

[@JeromeBeeFarm]

@@ApacheRanch Update - I took it apart - thanks to your video, also, I left the locking mechanism in the housing, just pulled the pin and handle and it stayed in there fine. Anyway, the little switch was fine, and the main switch was fine (which it's a double switch - small wires (probably control wires to the board logic) and large wires - providing current to the ESC to pulse to the motor. I had 20V going to the board in both the heavy gauge and small gauge wires. I was too impatient to break out the o'scope and look for pulses to the motor. The failure symptoms (ran slowly backwards before it totally croaked) indicated bad control circuit in the first place. I found where you can purchase the the control board, but it comes with the motor and switches and battery connection, and it was like $130 plus shipping, and a new saw now goes for $158 on Az. Also, found the source of my oil leak - the o-ring where the tube fitting goes into the oil tank was wadded up the shaft where it was assembled in the factory, so it wasn't seated properly allowing it to leak the oil out all over my floor every time. I sent Dewalt an email on their customer service intake about my dissatisfaction of a like new tool failing like that. I'll let you know if they do anything. PS. I clipped out the control board and saved the switches and motor and bar & chain. The rest went into the dumpster.

[@ApacheRanch]

@@JeromeBeeFarm this is great information. Thanks much for sharing. I am sure it will help out others. Good idea keeping those spare parts! I wish you the best and thanks for your comment!

[@KevinJohnson-ge5xs]

@@JeromeBeeFarm Now that you've trashed it, I hate to be the one to tell you that DeWalt would have repaired the saw for $99, parts included.

[@amyreaves8054]

Excellent presentation and explanation. A+ Thank you.

[@ApacheRanch]

Thanks!!!

[@h20dept123]

Should be a class action brought for this POS. Mine did the same thing yesterday 07 Sep 24; wouldn't start, making clicking noises. I originally bought it about a year ago to clear a lot of branches after a big storm. It worked great for the 2-2 1/2 hours I used it to clear my driveway. Then I took battery off, cleaned it up, took blade off, removed loose shavings, etc, put the cover back over the blade, lightly lubed it, and stored it on table in a well kept basement ( unused for about 14 mos). I just KNEW I'd bought a quality product with the DeWalt name on it. Wrong!

[@jstb1331]

Good job.

[@johnbaum9836]

Wife had the same - instantly dead - happen to her saw. She had the brake on. After pulling the hand guard fully rearward (it will pop), then releasing it to spring forward a little, the saw started working again. Push the hand guard fully forward, and the brake is set. Pull it back to release the brake. In this case, I'm sure reading the directions would have helped her avoid the panic of "breaking" her saw.

[@ApacheRanch]

Yeah they should mark a safety “on” and “off” position for that brake.

[@kennyoboy642]

Thanks for confirming that’s it’s not worth fixing. dewalt needs a recall mine stopped after little use been using Dewalt for 20 years will never Buy another tool from them again.

[@jasonyannuccelli2499]

Fantastic video mate. Thanks very much. I’ll have a go at mint this weekend and see if mine has the same issue.

[@ApacheRanch]

Did it work?

[@jasonyannuccelli2499]

@@ApacheRanch hi again… No, unfortunately mine has a different issue. Everything tests ok through all the switch and safety micro switch. I’m not sure how to test the sealed control board or the motor being that the motor has three connections. I’m assuming that the control board might convert DC power to A/C to the little motor maybe 🤷‍♂️ … it’s not really my area of expertise so not sure how to now diagnose if the issue is the motor or board. Any tips on if one of these two components can be purchased as a spare part ? I live in Australia 🇦🇺. Many thanks again. Jason

[@effinhaoli808]

This saw has worked flawlessly for me but the pole saw did the same thing but if I got the chain moving on a log and immediately hit the trigger it would start …I just bought a new one at Home Depot and returned the broke one✌🏽

[@stanhilinski7280]

This is a great reference video if I ever want to take apart my chainsaw for any reason. I think though you missed a perfect opportunity to seal the oil tank while you had it apart.

[@ApacheRanch]

Yes, good point those things can tend to leak.

[@xClyptox]

haha I bought a new, nothing on start. Thought ok, DOA it and got another. Same thing.. ok maybe its me.. nope, 2nd one would barely run and stop. Never had issues with Dewalt until this damn thing.

[@ApacheRanch]

That's crazy. Clearly this saw needs a re-look by DeWalt.

[@donaldcampbell3217]

Watched because mine also quit working today. A few years with many hours of use. Would of been nice to remove handle with trigger instead of down to bare shell. Thanks for posting!

[@ApacheRanch]

Glad it helped!

[@TheRealSmithFamily]

Same issue with mine. Mine does make a slight clicking noise when I pull the trigger though. I may just jump the switch and see if that fixes it. 😗

[@ApacheRanch]

Let me know how it goes!

[@alg.3236]

that was great man .

[@mbrick]

Mine also stopped turning on after several years of use. However the chain brake safety switch tests out fine. As well as the top trigger. Everything else seems OK as well. Not sure what else it could be other than the controller. One interesting difference is that my saw is about 3 years old and the entire gear case and motor housing are cast aluminum instead of plastic. It is a Type 1. Based on the photos I see the Type 2 is plastic. However in both of our cases that isn't what failed... A new Type 1 controller/switch/motor assy is $125 and a Type 2 is $85. I bought a new Type 2 motor/controller assy PN784302 for $85 from Dewalt Servicenet. It works again.

[@jasonyannuccelli2499]

Hi there… I think the issue with mine is either the motor or controller board as everything else tests ok. Can you tell me where to buy the spare parts from ? Many thanks

[@Rhodeislander]

@@jasonyannuccelli2499 I jumper the two motor teminals and it ran. Try that, but that means controller shot.

[@DavidR-sd3mp]

You are a rockstar thank you... I suspected it would be a safety switch (electronic ) I just need to set some time aside to do the full disassembly however now Im going to buy the switch prior to complete disassembly

[@ApacheRanch]

Hope it works for you!

[@scottc3165]

Excellent. I love taking shzit apart. That's where my problem begins. LOL. It's unfortunate I have to do a complete tear down to get to a switch... Grrr.

[@ApacheRanch]

Hope you can fix it!

[@bkbillykerr]

Great video I live in Scotland had the same problem cost of switch £7.05 p but delivery was21 days so I joined the two wires together and it worked fine til the switch arrived 6 weeks later thanks very well detailed Billy Kerr

[@ApacheRanch]

Great to hear that this fix worked for you! Thank you for your comment

[@ecophage]

Same! StOopId saw, thanks for the video

[@laurijorgenson6683]

Great video. I would have liked to seen how to deal with the trigger switch since you were all the way in there. I know that wasn’t your problem but even showing the testing of it would be beneficial for us. Regardless, thank you for a very helpful video.

[@MrXzylonx]

Hey! I just tore down my own. The switch is considered a Double Pole Single Throw, but it has one side tied together with positive. The red wire and the white wire are on the common side, the black and yellow are on the switched side. When you squeeze the trigger all four are connected pretty much simultaneously. Sadly, this is all I've gained by this teardown, as my board has failed. The chainsaw was a freebie out of the garbage so probably going to pull the good brushless DC motor and solid metal gear box to toss the rest.

[@stewartputnam9077]

Great video, thanks! I'm nonplussed by the amount of work to take this apart and see if I have the same $3 switch failure. Maybe I'm just lazy. I'm watching over and over around 11 minutes imagining: a drilling with a hole saw without a center pilot just under the left single bolt under the hand guard safety, and intercepting the wires to the switch. If I [short or open?] those wires permanently, the mechanical hand guard chain brake would still work, but without that switch you could power up the motor with the brake engaged?

[@jstar1000]

Between the oil leaks and this stupid problem which mine has both, I think I will just throw it away and get something different. I did get a little use out of mine but not enough to warrant all this hassle. What a total disappointment on an otherwise great little saw.

[@ApacheRanch]

Yeah I agree. Frustrating.

[@jstar1000]

@@ApacheRanch I lied, I ordered the part, a rubber O ring to fix the oil leak and a 14 inch bar and chain and will do it because I want to keep my man card lol. It pisses me off though. It is a bad ass little saw I have to admit when it works.

[@ApacheRanch]

Totally agree. I just like having it handy in the back of my UTV but it has to work!! Hope you have success with yours.

[@jackwilliams7738]

@@ApacheRanch I have a green works 12”, Ryobi 14” and dewalt 18 inch chainsaws. Greenworks is excellent and under rated saw. Ryobi batteries 🔋 will go into sleep mode if you drain them too low. Meaning they won’t charge anymore and you have to jumpstart them. Dewalt or Milwaukee is probably best bet.

[@catherinearsenault2558]

Agreed

[@patrickmoran5636]

How do you check trigger switch

[@dz1sfb]

Found out that overheating the battery causes shut down to protect itself. As soon as the battery cooled it resumed functioning.

[@ApacheRanch]

Good to know!! Thanks for sharing!!

[@Rhodeislander]

Well, lets hope mine is the same. wish me luck.

[@nonfast7571]

Where have you been before ? I rolled up the pinion mounting nut. And you were on the edge of a mistake, too. There's a left thread, and the bolt is so thin that I realized it was too late. Thanks for the video.

[@corprime1]

Great video, nice detail. My only issue is that my switch in the chainsaw only has 2 wire connectors and the replacement switches that you show in your link have 3 connectors. Are these the correct switches? Or with only 2 wires which of the 3 connectors do I connect the wires to? Thanks again.

[@ApacheRanch]

Just use two of those connectors. The switch looks to have changed since I bought mine, but that version should work as well. Thanks for your question.

[@klaudiad6053]

How do you get that safety flap off? Does the whole assembly have to come out just to open it?

[@thedosh100]

The same thing happened to me. I just bought it 4 months ago.

[@ApacheRanch]

Hope you can get yours taken care of under warranty! Thanks for your comment!

[@latinoheat111]

The switch in the description is a 3 pin and the one you installed is a 2 pin. Would it still work cause I just bought em?

[@ravenchavez5661]

How did you change the switch??

[@RichardPackard-m5n]

Love the video - I got it apart and my saw does not have the dip switch - just a mechanical stop to prevent the trigger from being pulled until the safety button is pushed. Any other ideas why it won't run?

[@lusher00]

Found one of these on Facebook for $10. Was wondering if there was anything in there worth salvaging. Looks like I can pull the drive out in one piece and use it on a future project.

[@ApacheRanch]

Good luck!

[@ColdPillowz]

Thanks for this! Quick question: Could you have bypassed the faulty detent switch by cutting it off altogether and joining the two leads? Just curious in case it ends up being more trouble than it’s worth hunting down the tiny part…

[@ApacheRanch]

I would strongly recommend you NOT do that... this is a chainsaw after all...

[@isaacheiss7093]

Yes

[@isaacheiss7093]

@@ColdPillowz not sure. Does it go to a circuit Board or wires\wirenuts?

[@mariapadilla1532]

Wow yo la compre según por Facil porque las de gas son difíciles de arrancar pense k está seria útil para mis projectos la use solo. Dos beses y la quise usar hoy y ya no arranca 😮hasi k mejor ala basura ya se pasó la garantía ese video está muy bien hecho pero yo no creo k pueda armarla para atrás fue una buena perdida de dinero la verda le tenia tanta fe a dewalt pero no valió la pena por usarla dos beses tres Ramas pagar tanto no creo k sea juzto .. Grasias por su video

[@abrahambinoy4549]

Your video was very helpful in fixing my Dewalt DCCS 620. my circuit board seemed to be the problem. everything else seemed working. I bought the new motor switch board assembly separate. i replaced it, it is working. however i have trouble installing the leaf switch with the brake. do you have any videos showing that? thank you again for sharing the video. without that i wouldn’t have reached this point. I again looked underneath the oil tank and i found two pins where i can slide the leaf switch. i should be able to complete it.

[@ApacheRanch]

Glad you figured it out!

[@DE-mb3iv]

Where did you find the control board? Mine has same issue

[@jamesnaylor3277]

My safety switch is working. How do I test the main switch? thanks

[@tony8354586]

…any way of getting to that switch other than taking that entire saw apart? I have the same issue…..regards, Tony

[@matt96707]

Thanks for the video. The link for the switch shows a different type with 3 prongs Vs the original that has no prongs. Can I still use it?

[@michaelp1758]

im a firm believer.... everything is fixable... except my ex girlfriends... lol i dont own this saw yet but its good to know failure points before they happen. thanks.

[@TerryMcCutcheon-f7j]

How much for the new switch?

[@DavidThompson-w4e]

What was the part number of the safety switch you replaced in the video? Thx

[@ApacheRanch]

It’s not showing up on Amazon under same part number anymore. But. The link in description will get you to a similar switch that will work.

[@DavidThompson-w4e]

@@ApacheRanch I did not find or see a link to the part in the description. Can you post here. Thanks

[@adamwest404]

Wow, what a load of work to replace such a cheep part. Seeing the new ones are cheep, could i just solder the two wires together? Its my saw and the mechanical stop should work IF i ever needed to use it.

[@jamesnaylor3277]

I was hoping to do that but that switch isn't the issue.

[@Aaronf187]

Did you reach out to DeWalt prior to trying this? Seems like it would be under warranty. Mine messed up after 2 uses!

[@ApacheRanch]

For sure use warranty if you have it. I didn’t and they wanted $88 to fix through their service center.

[@Aaronf187]

@@ApacheRanch thanks. Update. Mine works again. I believe it got too hot running it today. I barely used it through. I only cut for maybe 15 minutes. Handle got really hot behind the trigger.

[@ApacheRanch]

When mine is working - it doesn’t get hot and it runs as long as I keep feeding it fresh batteries. So something sounds amiss. Thanks for your comment.

[@brandonjohnson6562]

Will the same torque set and switch work for the bigger 16" 60 v version?

[@mozzermayor9092]

Can you bypass the switch

[@adamelam6385]

After all of this I think I'm going to try and shame dewalt into giving me another

[@bees7056]

Is it possible to get somewhere this chainsaw motor controler?

[@ApacheRanch]

Check out DeWalt’s website - might be able to order it there.

[@txlonghornremodeling]

Bought 2 of these. Both stopped working within 6 months. Done with dewalt. Only Milwaukee now and no issues. Dewalt not what it used to be

[@drurus1625]

Hey, is there a easier way to get to that leaf switch to check if it’s working? A lot of effort for a tiny part. I didn’t see where it ended up in the case. Where is it situated, can you get to it without pulling everything apart.

[@moneypledger]

Is behind the oil tank

[@gtripledip]

I have same issue. Where did you buy the switch? What’s part number? Could find where you provided that information. Thanks

[@adamwest404]

A link is in the description. 12 of em for $5.

[@johnwilson6111]

Mine just stopped when pruning some small branches. I checked the brake switch but it tested fine. But, I had a spare switch so put it in anyway and it made no difference. The motor windings check out fine when following instructions from my electrician friend. The main switch is working properly, so it seems mine has a fault on the main circuit board that's encased in resin. The PCB is not available from suppliers I've found so far, so it looks like it's all over for my saw. Sad face!

[@jasonyannuccelli2499]

Hi there… can you tell me how you tested the motor. The 3 connections Thank you 🙏

[@johnwilson6111]

@@jasonyannuccelli2499 there should be an open circuit between all three connections. Test ohms with multimeter. Also ensure there’s no short between them and the stacks that the wires are wound around.

[@jasonyannuccelli2499]

@@johnwilson6111 ok, thanks John 👍

[@SnowFaceChamcham]

I'm having a strange problem where it will literally only run if the chain brake is constantly being held back. If I let go of it the machine instantly turns off. Shouldn't it be the opposite where it turns off if the chain brake is bumped by something? Edit: Watched up until you showed that safety switch and I'm mad confused. So are you supposed to pull on it to start but then once it's started you can let go? Surely you don't have to hold onto that thing for the entire time?

[@SnowFaceChamcham]

1 year later i'm coming back to this video again. And only now do I realize it's not a bumper, it's a toggle. This whole damn time I didn't push it hard enough to fully disengage the safety 😑

[@ApacheRanch]

Yeah, it clicks pretty hard into place. Glad you figured it out.

[@Dr4gonWarrior]

Mine stopped working too. Almost exact same situation as yours but I don’t have time to tear it down. Any idea if a warranty will cover it? I’ve had it over a year now.

[@ApacheRanch]

Not sure - I would call DeWalt's 800 number. 1-800-4-DEWALT (1-800-433-9258)

[@Dr4gonWarrior]

Thank you! I’ll check it out

[@jameskrivitsky9715]

Electric motor on 18 volt unit has 3 wires...white, black, and blue. If it is a DC "brushless" can anyone tell what polarity / voltage can be used to test if the motor is good ?

[@yaninielkarif5609]

Hi Ive got the same problem What is the name of that microswitch please ? I will order it , and than i will open the cheinsaw . Thank you for that video .

[@jamesnaylor3277]

I just tore mine down and that safety switch is working.

[@martyoconnell1091]

Can you give me the part number and also let me know where you bought the replacement. Thanks

[@cway444]

Now can you fix the oil leakage of the saw

[@ApacheRanch]

Absolutely. Try this: ✅ How to Stop Your Chain Saw from Leaking Bar Oil ● DeWalt Ryobi Stihl Poulan Husqvarna WORX more! kzbin.info/www/bejne/nJ61o4mnm5aSa6s

[@litlebud]

I used mine such a short time it didn't even need a fresh battery. The chain turns, even accelerates until I put a load to it then it stops. Will not cut. Wondering if I can replace the 'clutch' without splitting the saw. Finished the job with another and now my warranty has timed out. I am wondering about parts availability.

[@litlebud]

I can see the case needs split to get to the large drive gear. Still wondering about parts. Haven't broke it down yet but wondering about the electric motor drive gear,,,

[@safdaramin2471]

Pleas one vido made dewalt 18v chansaw curcot problam

[@forzaitalia44g]

My 60 v saw stopped working. But it actually clicks when I try to start it. So it's actually wanting to start therefore it shouldn't be safety switch. I'm worried it's the motor.

[@kmb957]

My 20v DeWalt is doing that exact same thing. Nothing is froze up. Sprocket turns by hand but when power is engaged, the sprocket jumps a touch and stops. Battery shows a full charge as well.

[@woollinthorpe]

Did anyone get this diagnosed? My 16" 60v was doing the same thing. Now it won't even do that.

[@deepsleep7822]

Same here with my 20v. I’m concerned it’s the circuit board. It cut great, etc, up until this issue.

[@pepegaka7283]

Question. If that's is a 1400W chainsaw driven by a 36V4A battery, for example (let's say 160W maximum power) does that mean the motor drains almost 40A from the battery, or does it stop at 4A and the motor is in actual 160W motor with some clever torque mechanism to make it as powerful as a 1400W motor? Thanks in advance for your reply!

[@mbrick]

Dewalt 20V 5Ah batteries have 5S2P with Samsung INR18650-25R so they are indeed good for 20A per cell * 2 in parallel = 40A. Whether dewalt is somehow using marketing and gear reduction to increase the "wattage" I'm not sure.

[@mattseymour8637]

I have the same saw and noticed recently that once I have cut a few pieces of wood then it cuts out and have to leave it a good 5 or 10 mins before it can be used again. Why is this happening?

[@ApacheRanch]

Not sure. I’d look into a warranty return on that if possible.

[@mattseymour8637]

@@ApacheRanchThanks for the advice. Do you think it could be overheating and that's why it turning back on?

[@ApacheRanch]

I’m guessing something in the electronics board inside has a crack. When it warms up and expands some electrical connection is then broken and it stops running. When it cools down the connection is made again, and it then works again for you. That’s all I can think of. I wish you the best.

[@mattseymour8637]

@@ApacheRanch arh that would make sense as it stops after doing a few cuts. How would I go about fixing it?

[@ApacheRanch]

That electronics board inside is sealed closed inside wax. You can’t get at the internals. I would try for warranty repair on it.

[@The_Le_family]

We’re can I buy the switch

[@luciusgorgo14]

Do you have to take it completely apart just to replace that switch?

[@ApacheRanch]

Pretty much. You have to split it into two sides. That’s most of the work.

[@luciusgorgo14]

@@ApacheRanch Ok thanks

[@chockey134]

The link to the replacement switch is broken for me. Do you have the part number?

[@ApacheRanch]

Try this link: amzn.to/3DPCTkt

[@chockey134]

@@ApacheRanch thanks, those should work, though they differ slightly from stock. Got those and my torx in the mail. Just the one deep seated screw in the black handle was all I needed to remove with an extra long torx. Unfortunately my switch has continuity. So it must be something in their proprietary board? I'll probably cut my losses and pickup a cheap corded saw instead.

[@ApacheRanch]

Well that sucks. Do you know what year you bought the saw? You might call DeWalt about warranty?

[@chockey134]

@@ApacheRanchbought it March of 2020, so presumably within their 3 year limited warranty. Maybe I'll give DeWalt a call and see if there's anything that can be done. I've definitely voided any warranty, but maybe they'll give me store credit if I ship them a heap of chainsaw parts.

[@mick5740]

My 60 v just went dead Flickers with power when I pull the trigger

[@patterdalezipsuzilil]

You buy a toy you get a toy 😂😂😂

[@luiscaban3523]

just saw your video so u basically bypassed the safety lock on the chainsaw? not bad

[@Bearbait01]

I have this same saw and if this switch ever dies I'm just going to remove it. Bypass it. Not really a safe thing to do but I don't want to have to replace that switch every time it breaks since it seems like everyone is having this issue. Hopefully I don't have this issue. Also, this saw LEAKS LIKE CRAZY. Dewalt really rushed this saw and said "nah screw the customer" since they're still selling saws with ABSOLUTLEY NO REVISIONS! FIX YOUR SAW DEWALT!

[@luiscaban3523]

it did not start because u did not pull back the break release/ safety guard. did you try that before u took it apart? I just got one and the motor starts then stops

[@ApacheRanch]

Um… yes. That’s the first thing you’d want to check. For any chainsaw.

[@carmenwebb9733]

Luis thank you for writing this comment as ours wouldn’t start and I thought it was broken . Saved me the stress 😊