Hamshack Hotline: How To Setup Your Phone And More!

[@mac1637]

Had me confused when you referenced the "#" or "pound" sign as the asterisk symbol. But after I got over that slip this worked well for me.

[@daniell8387]

Followed your steps and got this running! Can't wait to figure out more stuff. Love that I can listen to art bell on it

[@brentjohnson6654]

Nice intro for me. I just found out about Hamshack Hotline tonight. When they mention IAX configs this sounds a lot like the asterisk server I have used in the past. I am eager to know more about this. I am a new ham and learning is the best thing about this hobby. 73 de KI5HXM Brent in Texas.

[@wa0jtw]

Love the HH videos!! I have a 303, and your videos really make HH interesting! Keep ‘em coming. And by the way, an asterisk is the “star”, the other button is “pound”, or “crosshatch.”

[@K0LWC]

Oh man, brain fart. Thanks for catching that!

[@K0LWC]

Oh, and some of us call it the ”hash” symbol, though I'm against that! 😆

[@Plugh13]

It's also an "octothorp"

[@politicabori]

Thank you! Question, I have a 504G and although phone have line activated, no hotline logo is displayed at screen. Is that ok?

[@TheNoCodeTech]

Super cool yum yum radio time! I gotta get into this!

[@K0LWC]

Do ittttttt!

[@TheNoCodeTech]

@@K0LWC Talked to the tech guy at work, he was confused at first, but after a little explaining, he might be able to come up with an old VOIP phone for me.

[@TrevHolland]

"asterisk" is the star. the # symbol is "pound sign", "hash", "number symbol", or even "octothorpe" if you want to get technical about it.

[@soupdragon12345]

What’s ham shack hotline for ?

[@AI5HV]

Thanks for the video. Is there a way to backup the configuration of your phone to a file on your computer ?

[@lastgen-hope3070]

Where is the string you said you'd put in the comments? I'd like to program a few extensions.

[@fishing540]

So do I need to add the side car thing on phone or not

[@ILSofista]

Is there a routing on/to the HamNet/AMPR Network? Can I plug a phone and provide a 44.x.x.x IP address?

[@emmettkelly7465]

The POE injector. What voltage and wattage capacity do I need to get?

[@K0LWC]

48V - 0.35 amp - 15 watts

[@BadHorsie2]

I have a 525G and a side car on the way, also for a plan B I have a 504G coming too.

[@K0LWC]

Nice! You'll love the 525G!

[@BadHorsie2]

@@K0LWC I am up and running. Pretty easy process.

[@jakebrakerrr8036]

I'm new to learning this system. I have extensions for both HH and HOIP. Am I able to put both extensions on one phone?

[@TrevHolland]

Did you ever figure this out? I see some Cisco phones allow multiple lines.

This is interesting. I have a question so if i have one Cisco at home with this Hotline can i call another Cisco phone at another home for free ?

[@K0LWC]

Yes!

@@K0LWCNice i have to try it

[@dondonranada6078]

How to add the contacts on the side directory buttons?

[@G0GCQ]

Brilliant video 👍🏻 Thanks very much. My phone arrives today 🎉

[@K0LWC]

That's awesome!!!!

[@rocky3lars]

Great video, Matt. The string for programming quick call buttons does not work for my SPA525G2. The lines indicate a flashing orange button after rebooting. I'm sure this is a programming issue, but I don't know where to start troubleshooting. I've updated firmware for starters, but no joy.

[@n1kkri]

Quick call buttons, why does Line 1 have the number 1 and 2-5 have disabled? When you press the button is it suppose to immediately dial the number? I programmed Line Key 4 and when I press the button the number shows up in the menu but I still have to select 2 other things before it will dial.

[@Chasing_The_Dream]

Great setup video. I can’t wait to learn about HH. Will see more “what you can do with HH” videos?

[@K0LWC]

More coming!

[@va7dgp]

Thank You. Is there anything else one would have to do to get a talk group on the phone. Add script via SSH, run another pi with ALL Star link software??

[@K0LWC]

Submit a ticket to Hamshack Hotline and they'll create a conference bridge for you.

[@bryanvetor4529]

Is there a master list of compatible phones to use. Just curious.

[@n1kkri]

can this device Cisco SPA112 be used on Hamshack Hotline? When you buy one does it have to be UNLOCKED and at factory default?

[@n1kkri]

anybody?

[@K4SRF]

I tried to set my phone up around November 15, 2020 and got my HHUS number, but every time I click the link to show the steps to provision, I get the "Support Ticket System Temporarily Closed" screen. Even when I try to log onto my account using their hyperlink, I get the "Support Ticket System Temporarily Closed" screen. Are they still in operation? I haven't been able to create a ticket since my initial attempt on November 15, 2020.

[@allyburg7145]

Bril, just got my phone and waiting for my ticket to be cleared, not sure why I need it but I am sure it will develop as friend and the local club get on line too

[@K0LWC]

Yes! Spread the word!

[@PatrickDickey52761]

Quick question. I already have a pbx extension on my AREDN mesh. How do I add HH to the phone without destroying that?

[@K0LWC]

Oof, that's a tough one to answer without knowing more specifics.

[@PatrickDickey52761]

@@K0LWC The phone is an older Grandstream phone with two lines. Account 1 is set up to use our PBX. I'm going to try to set up Account 2 for HH when I get a number. Full disclosure though: I also got a trunk for our PBX, so I really don't *need* the second line anymore. But, it might be nice to have for the softphone and in case I take the phone somewhere else.

[@ILSofista]

Which TalkGroup is linked to the HH infrastructure?

[@K0LWC]

There are many. Check the website for a list of current links. It’s under “documents”.

[@Ciacelli]

TY for the videos on HH been great for getting started. One question I am using a SPA508g instead of the 525 you are using, but the string that you provided for quick call buttons does not work as intended. The busy lamp does not work when I have it in my string, and gives no light on the phone at all for the button, the line works as intended and the call can be made but the lights not working is my issue. If I take it out and only use the sd command the button works fine with the green light on the button(obviously no busy light). example fnc=blf+sd+cp;ext=5828@$PROXY (Not Working) zero lights on the button but call can be made fnc=sd;ext=5828@$PROXY (Working) Green light on the button but no busy notification

[@camp5150]

did you get it working

[@prestonskillman9463]

Those both had the same issues you reported on my phone as well. After doing a bunch of digging I extrapolated this: fnc=blf+cp+sd;sub=xxxx@$PROXY;ext=xxxxx@$PROXY;nme=yyyyyyyy Just replace the x's with the extention and the y's with the name you want to display next to the button.

[@n1kkri]

I just submitted a ticket with mac info. Am I suppose to wait for something to come back from hotline before I use the provisioning string shown above? Would it matter if it's a 504G and not a 525, would the string be the same?

[@HamTechRadioScannerDrones]

Thanks great help

[@TomSP9TL]

Thnx for the short clip! I will be getting my SPA-303 tomorrow. Finally, for some reason, VOIP ports have been opened by my ISP, or something else has happened, as Zoiper (Android VOIP app) works all the time since last week. So I've decided to buy that phone off another ham user. I wonder how will this VOIP for ham users will evolve, if we will find a use of it, and how often will it be used. Sounds interesting anyways.

[@vincentcimino1963]

Thanks for the video, having set up issues, is not having a POE my problem? I’m just using a power supply from the wall to phone, Ethernet from xfinity router to phone, I’ve tried everything..DMZ on/off, rebooting, I’m baffled...

[@K0LWC]

What phone are you using?

[@vincentcimino1963]

@@K0LWC SPA525G

[@K0LWC]

Any other routers/networks? Sounds like a setting in the Xfinity router for sure -- POE should make no difference. I'd plug a computer into that cable and make sure it's getting a connection. It's being assigned an IP by your router, right?

[@vincentcimino1963]

Although, on top of my provisional page it says G2, is there a difference?

[@vincentcimino1963]

@@K0LWC no, the WiFi is off also to the phone this is just hard wire. Everything else in the house is WiFi, one computer, 2 phones

[@jeff.howell]

I noticed that your 525g is the EU version. I've been trying to find someone who knows if that phone will work in the US, but I guess your video answers that question. Can you tell me what the difference between the US and EU version would be?

[@W5ERX4911]

Will a Cisco 7975 work for this?

[@K0LWC]

Yes, should work on the experimental server. May take a big more troubleshooting getting it setup.

[@stocksj]

Will the ham shack hotline work with Cisco 7841 K9 phones? So far it can only work as a Enterprise phone and not work with 3rd party systems.

[@cmritchie04]

If I wanted to could I have one PI running Hamshack hot line and another running Allstar?

[@K0LWC]

Yes, I believe that is feasible.

[@ScannerJunkie]

I could not find a list of compatable phones on the website

[@K0LWC]

Have you found it yet? It's on there! Check out the "information brochure" listed under Documents --> Links. That will show you the most popular and well-supported phones.

[@archuka1]

Matt -- dont have DMZ in my router and then click on a link ?? which link ?? with the IP address ?? XX's ??? -- I am lost -- N7JJY

[@michaeld.krochter5623]

Can you tell me the power wattage of your POE?

[@K0LWC]

48V

[@michaeld.krochter5623]

@@K0LWC how many watts is it

[@michaeld.krochter5623]

Does the POE need to be 48v?

[@byrongustafson4472]

After this phone is setup and configured, can it be used to dial any number I wish to talk to in the USA?

[@K0LWC]

Yes, you can do that but you need to pay a third party service to do it. HH doesn't offer that natively.

[@Kd4jwf2024]

set up completed and has been active for a week....not able to connect to any rf or even voicemail.....what else I need to do????

[@K0LWC]

Are you able to make calls?

[@kelvin0mql]

Some years ago, I was experimenting with BBHN mesh networking, and some of that included SIP functionality. Of course, that's only fun/useful if there's at least one other ham w/in range, so I could only call myself from garage to basement, LOL. ANYWAY... what with these VOIP phones being multi-line, I wonder if it's possible to set them up for dual purpose. Could it do HH and also Vonage (or other VOIP home-phone provider)?

[@kelvin0mql]

After a chat with HH help, and a deeper dig in Vonage's business-service FAQ (they don't want to tell residential customers jack diddly), I've determined it's nearly 100% likely I'll be able to combine Vonage and HH on a Cisco SPA525G. So that unit is now on order. If I know me, I'll get it set up, call you exactly ONCE (from right over yonder in Centerville), and that will be the end of it. LOL

[@tris.t968]

I got a question about these phone.

[@tylerhottes6760]

I’m first, This is awesome! And I’m already subscribed...

[@K0LWC]

Glad you enjoyed it, Tyler!

[@mac1637]

I tried the provide quick call button string "fnc=blf+sd+cp;sub=5636@$PROXY;nme= Dan KB0TDW " didn't work for me. What did work was "fnc=sd;ext=5892@$PROXY;nme=Mac 5892"

[@rmichaelcooper67]

Found this on facebook HH page and it works: ( fnc=blf+cp+sd;sub=xxxx@$PROXY;ext=xxxx@$PROXY ) xxxx is ext number and use the Short Name: For ext Name. Key light will show status of line.

[@charliejdm]

Quick call setup does not work on my SPA525G2

[@markjp2319]

Matt, thanks for the video, I have a question, I'm trying to config the extra buttons on my 525G for Pub1,2, and 3. I have it setup, and the buttons work (they dial the bridge), but they are blinking orange. I have SIP ALG disabled on the router. I also have an HHUX number and programed that into button 2, it displays a solid orange, Any ideas?

[@markjp2319]

Found it, needed to go a little bit lower on the config page and set the idle LED color, working now

[@billsbullets]

Thank you so much!,!

[@va7dgp]

Another issue is the Image I'm attempting to set up my PI 4 and PI 3. There's an issue. I get an error 00000044 from an image I download either via Etcher or Raspberry PI. I banging my head against the desk. GGrrr

[@michaeld.krochter5623]

Any reason my phone isn't waking up?

[@mihumono]

Talks about not showing mac an then shows it inthe web ui of the phone anyway.

[@BrianJurkowski]

Thanks for another great video! This is an interesting service I wasn't familiar with so I appreciate you sharing. On a side note: at 9:08 The star-key? That IS the asterisk. You pressed pound-sign to unkey the radio-link. 73 - VE3KLT

[@K0LWC]

Yes! I botched that with a brain fart! 🤣

[@BrianJurkowski]

@@K0LWC Hee hee hee . . . We've all experienced that! Keep up the great work on the videos, by the way. New hams like me appreciate the info. 73 - VE3KLT

[@vk3hau]

in Australia we call it the hash key

[@person12307]

Just got mine now to play the waiting game until they add me of the network

[@n8lbv]

Facebook group paused for almost 1 month now. Discord invite did not work. Are they having political problems?

[@mindsway7036]

First . And yes I'm Subscribe 🙂

[@K0LWC]

Thanks for subbing!

[@robertkeller9828]

This guy has never worked a hard day in his life.

[@K0LWC]

If you only knew.