Harley SkyLine Update 2025!!!

[@2WheelMotoJourney]

Im as tech-savvy as a cave man! BUT thanks to this video the system update worked perfectly and I didnt have a single issue!!!! Great Job, so glad I found your channel! Keep up the great work!!!!

[@ITFZone]

Awesome! Looks like most are having good luck but not everyone.

[@2WheelMotoJourney]

@@ITFZone If, it working for most thats definitely a win! It had to be a ton of work putting this video together! Thanks again

[@bderryberry4987]

I always look forward to your videos and tips. Thank you for all the hours you pour into them, it really helps us!!

[@ITFZone]

Thank you! The feedback keeps me in the game!

[@RidingTexan]

I just did mine, I don't think I breathed for 30 minutes. I added a second 1-amp tender at the starter and did not see the battery warning on my 24 RG. Thanks for the video

[@RideFaster]

😃

[@ITFZone]

Great idea, second charger!

[@gymratt88]

Likely speaking for a few of us... We appreciate the early adopter testing and reporting. Thank you!

[@ITFZone]

Awesome! I appreciate your support! I am in this to support the community!

[@bradleysimon1811]

Thanks Tom!!! only had to do the 2nd stick and it went flawlessly, I Used a 5 amp tender. Now I can ZOOM. Finally!🏍

[@ITFZone]

Yes enjoy the zoom!

[@VTG63]

Thks Tom, haven't completed my update yet, waiting until after my 75 degree ride this weekend here in TX, just in case the update don't go well, however I shared your video on facebook and several people installed without any issues-U Da Man!

[@ITFZone]

Seems to be going well for most but I have a few I am trying to help. Lucky you, we are to get more snow tomorrow morning but possibly a 60 degree day this weekend!

[@duece228]

Just completed it on my 24 ST. Worked as advertised. Thank you for the awesome video tutorial. Watching you gave me the confidence to give it a shot. What could possibly go wrong 😂

[@ITFZone]

LOL! Glad you were successful!

[@travisbowers5991]

Thanks! This was very helpful! Just installed and all went well. Appreciate the detailed videos and even the time gaps for waiting.

[@bluegem6559]

Awesome video. Mine went smooth a gravy thanks to you and your video. Love the channel. 😊

[@ITFZone]

Appreciate the feedback and your support!

[@radscoot]

Great info, Thank you for being an early adopter and sharing your experiences. I took delivery of a 24 SG at Christmas. I Quickly realised that a 1 amp battery tender was less than adequate when learning how to use infotainment system. I purchased the NOCO 5 amp charger/tender ( Same as the HD one) and its much better at keeping battery fully charged at all times.

[@ITFZone]

Yep I have heard this. For normal use my 1amp seams to work well but when making videos with the bike on I may upgrade! The Harley versions are made by NOCO but the NOCO often does not come with the SAE connector.

[@radscoot]

@@ITFZone Yes that's correct i had to purchase the SAE connector separately. From Amazon It was still cheaper than buying the Harley branded one though.

[@johnnielsen7881]

Thanks Tom for another great how to video. Looking forward to your next video as you go through your screen to see if everything is working as advertised.

[@ITFZone]

More snow here but possible 60 degree day coming up!

[@johnnielsen7881]

@@ITFZone Roads here in NJ are covered with salt from recent snow, so no riding for me either. Did my update this morning no issues and a total of 34 minutes start to finish.

[@EMAC1168]

Great step by step video. I followed and the update went perfectly. Thanks for the great content on your channel.

[@ITFZone]

Excellent, I am hearing from a few having issues but many more reporting no problems. Appreciate your support!

[@denniscicero6118]

Advice taken, I’m going to try it myself Thanks again, I appreciate the encouragement

[@ITFZone]

Let me know how it goes!

[@vicattlee]

You know that you can update your maps with wifi now? So further updates without using usb is a huge win!!

[@ITFZone]

Indeed! End of this USB game!

[@denniscicero6118]

Hey bud, once again,another informative and helpful video, thank you for your invested efforts, I’m terrified about attempting this, I’ll have to weigh the dealer option, but 1st I’ll watch your video a million more times… Thanks pal🙏

[@ITFZone]

You are most welcome! Dealers look to be charging for this update so I think it’s worth a shot to attempt on your own. Update the Service Bulletin M1666 notes this is a warranty item so it should be free.

[@DillyDog94]

Thanks for the video Tom! Got my road glide ready to roll!

[@ITFZone]

Awesome! Let’s hope all of your audio works well!

[@andycarter7325]

Hi Tom, did my update yesterday, went well, about the same time, 30mins there abouts. Had not checked the Onince box, but I did see my headset adapter working fine, using a Ugreen adapter. So far all seems good. I also find it a bit of a worry when my 24 standard came with maps included here in AUS, shame it's not the same there. But the zoom feature is a godsend, how many times trying to pinch the screen at 70mph wit gloves on, and I'm not a tall guy, so need to reach a bit forward. lol. Much better now. Thanks again for the update. Good work as always. Edit, one addition I think still needs adding to Navigation display, a North indicator. Like the compass needle that has been in almost all other Navigation displays. Otherwise, still all good.

[@ITFZone]

Appreciate the update, agree on the north indicator! I will be in your country this spring, end of May!

[@andycarter7325]

@ITFZone excellent timing for travel, I hope you get to see a good range of our great country. And it won't be too hot. 😀

[@jst_moto]

Great video. I did this on my bike last night and it was pretty painless. You really only need one usb drive. Load usb 1 on there do the update then wipe the usb drive and put the usb 2 items on it and plug it in. I download all sw from HD into files on my laptop so this worked out for me really well even though I ended up not needed usb 1 (should’ve checked it before I put it on the drive). Always great content. Looking forward to future videos. Always ride safe.

[@ITFZone]

You are correct! The update is designed to pick up where it left off so you can get away with 1 drive and for most you should only need the #2 download. Appreciate your support!

[@maartenkok345]

Thanks again for an amazing video, very helpful! And I look forward to (finally) be able to zoom in- and out on the map with the navigation 😂 that indeed is a big win. Thanks! Maarten

[@ITFZone]

Best feature with this update for sure!

[@tomiannarino8673]

Thanks for all you do, amazing content!

[@ITFZone]

Most welcome! Appreciate your support!

[@Txbyker484]

Great video. I just updated mine. The maps are better in that you can zoom in and out with the top and bottom left hand control buttons. Nothing on the screen however would let you know that. Also I believe the sound paths are sticky now so that you don’t have to keep resetting it to headset for example, at least in my few tests.

[@ITFZone]

Excellent, I would agree seeing the sound paths sticking thus far!

[@jeffjackson5898]

Great video and this was a trickey update but with your video made easy. I'm hoping this will fix my audio issues.

[@ITFZone]

Glad you had success and my fingers are crossed, we are having a real Colorado winter this year so it may be a bit before we know what fixes we really have. Hopefully those with warm winters will update us!

[@muoraf]

thanks Tom, as always you are an important resource. thank you very much greetings from Italy. raffaele

[@ITFZone]

Most welcome! Appreciate your support!

[@milian5934]

Thanks man! you are always so detailed.

[@ITFZone]

Appreciate the support! I never liked videos that did not show all of the steps so I always try to include everything!

[@doggie1luv]

Just did mine, at 34 minutes for complete install, started with USB 2. All seems good.

[@ITFZone]

Win!

[@PeterGoyer]

Thank you, many key points, I will try this one out when I can warm up my 28 degree shop

[@ITFZone]

Yes it was chilly in my garage! Challenge of being a garage YouTubber in winter!

[@2WheelMotoJourney]

Excellent tutorial, it was much needed on my end. Thank You

[@ITFZone]

Awesome! Appreciate your support!

[@mpflippo1023]

Thanks for video! Updated my bike this AM. I have experienced issues with both incoming calls and navigation interruptions causing my Apple Car Play to stop working through my cardo headset. Fingers crossed this update fixes these issues!!

[@Axle-7]

Curious if you have the same issues as me. When using my cardo, if I have it set so that my music stops when someone talks or navigation talks etc, my music won't come back on. So I have to run it so my music keeps playing through other sound. Is this your issue? I have a box that allows me to use android auto and ive been unsure if the issue is with thr cardo, the box, or the bike

[@ITFZone]

Love to know what you find!

[@ITFZone]

I would make sure your Cardo is paired to the bike and not your phone or the AI box and see.

[@Axle-7]

@ITFZone yep. Iirc (winter in south dakota) cardo is paired to the bike and phone is paired to ai box

[@dwismwurks]

Thank You!! Dealership told me that it would cost me $75 for them to flash my amp. I see that they really need to do that update for my Stage 2 RF. Thanks!!

[@ITFZone]

I don’t think so. You should be able to apply the update on your own with no issue!

[@dwismwurks]

@ Actually spoke to dealership this morning. Had to inform them, at which time they thank me, b/c they were unaware. I was like “wow”. I told them while bike is in for 5000 service to go ahead and update that for me. lol

[@ITFZone]

Service Bulletin M1666 notes that this update is covered under warranty.

[@jeffreyd681]

Thx for your post. Looking forward to the Apple-play fix.

[@ITFZone]

Indeed! Time will tell!

[@fittercritter127]

Thanks for the video and the great early information as always!!! I have a question for you though. Do you know much about the subwoofer addition update? I would love to add 2 subs but I want to do them in lower fairings instead of losing my saddle bags but I'm wondering just how tricky that might be to do. Any insight you have would be appreciated. Thanks again. I'm sure there are others wondering about subs and the amp update in case you get crazy and do some research and a full video on the topic! Thanks again.

[@ITFZone]

I really don’t have any information for you. All of the manufactures have gone to using the saddlebags. Now that we have a true set of lowers from the factory we may see some options.

[@thaney423]

I'm excited for this update have had a lot of battery drain issues. One thing I was hoping for is gps prompt volume.

[@fittercritter127]

I was (am) really hoping this update addressed the prompt volume issues.

[@ITFZone]

Several reporting this one, not something I have run into but many have asked about it.

[@DonF-l3y]

Installed this update today. Took about 40 minutes and will drain the battery low but otherwise painless

[@ITFZone]

Excellent!

[@johnlbrowning10122]

Thanks for your content contributions.

[@ITFZone]

Most welcome! Appreciate your support!

[@stephenweber911]

Thank You, your channel is great.

[@ITFZone]

Appreciate your support!

[@superglidemustang]

I called my local dealer and they will still do the radio updates on the 24 and up touring bikes in case anyone didn't know. I prefer letting them do it especially with the whole Mac challenge issue/s.

[@ITFZone]

Correct, the service bulletin M1666 notes this is a warranty item if addressing concerns by the customer.

[@alanward9660]

Great information! Thank you.

[@ITFZone]

Most welcome!

[@Mntcyco-cn3lm]

Thanks for another great video. I updated my stock 2024 Roadglide ST to a Hertz amp and speakers. I'm not sure how this update will affect that system. I'm going to wait before I do it to get some more information. Thanks again.

[@ITFZone]

The amp update should fail but the rest of the update should be fine BUT I cannot test this one for you. Watch for something for Volunteer Audio on this topic.

[@GIA_GermaninAmerica]

I just finished installing the updates. Only needed USB #2. No issues encountered.

[@ITFZone]

Seems to be working for most but not all!

[@GIA_GermaninAmerica]

@ I tried my MAC as well and that was a no go.

[@ITFZone]

@ Ok good to know I have a comment from another viewer saying it worked for him. Really would like to figure this one out but moving to OTA updates we likely will never know! Appreciate you posting!

[@lancmac]

THANX for the heads up on the update. I was in the dealer 2 days before and my bike was up to date.... HAHAHAHHA.. Well I just did the download and update and the bike seems to work at least in the garage.. I will know more than I ride to Starbucks... Thanx again for all your help. Check your email..

[@ITFZone]

LOL! The update just came out Monday so not surprised your dealer did get it updated but glad you had success on your own. Going forward these will be over the air!

[@jasonbreedlove495]

I appreciate this video. I'll be updating my 24 later today. Have you done any of the over the air navigation maps yet? Surprised how fast some of them went through.

[@ITFZone]

I have not but my understanding is that is these updates are truly updates and not a complete reload of the map.

[@jasonbreedlove495]

@ITFZone if this new function works like updates for each state for navigation, then we are set on a good path.

[@ITFZone]

@@jasonbreedlove495 Agree, really not sure I suspect it only updates the area you are in. I will see if there is any info on this topic.

[@jasonbreedlove495]

@ITFZone i was able to select each state individually. Was actually very nice to pick the states im in or planning to visit. Be good to see more on it. I was just playing around one day and found it in the Nav menus

[@ITFZone]

@@jasonbreedlove495 This is good, I will see what information is out there in the Harley portal.

[@byron8443]

I’m so glad they upgraded to over the air that should’ve been at launch

[@ITFZone]

Indeed! Now let’s hope a bad update does not go out! Many bikes will be broke quickly!

[@byron8443]

@ for sure that would be a disaster but I’ll be waiting a bit when an ota comes out just to see hopefully it asks you to update instead of doing it on its own

[@ITFZone]

@@byron8443 Looks like we have to initiate the software update check. So yes don't be first! I will volunteer!

[@byron8443]

@ thanks for all you do

[@cvo2020]

Thank you Tom for this valuable info on your KZbin channel. In the Netherlands, where I live, downloading only seems to work with the separate IFC-Amp file and not with the 2 INSTANA files. I get the following message; Sorry, this document may have been removed. If you think you should be able to view this document, please contact us. Any idea how this is possible? Thanks in advance for your response and all the time you put into your videos. Kees Groot, Enkhuizen Netherlands.

[@ITFZone]

Hello! I have to assume Harley has not released it for your area or it is just a bug on Harley’s part not allowing your country to download. I will see if I can get an answer.

[@cvo2020]

@@ITFZone Thank you for the very quick response, I will wait for it. Kind regards.

[@michaelhuffman816]

Anyone else feel like before the video that had a little knowledge of how computers work. But now realizing I should probably have someone else do this for me 😂

[@ITFZone]

I think you can pull it off! I would be happy to walk you through it. Reach out in email: [e-mail]

[@edpabalan7056]

Is the amp update for all models or just the models with upgraded audio?

[@gertklay]

Thanks! I really do not understand why downloading to a exFat formatted usb-c device on a Mac won't work, sounds ridiculous! Hope the OTA possibility now works, that will be so much easier, I saw the button appear in your screen!

[@bboyCritter]

I did these updates from my Mac and didn’t have any of them fail. I did the updates a year ago also from my Mac with no issues.

[@ITFZone]

You are the first to report this. Really don’t know what the issue is!

[@matthewjaco1485]

Thanks for the great video

[@ITFZone]

Most welcome appreciate your support!

[@GIA_GermaninAmerica]

Great video and I hope that my triange of death will go away with this update. Ride safe.

[@ITFZone]

Let’s hope so!

[@bamorris22]

With the new amp update, it now has a setting to select stage 3 fairing speakers. I’m sure this is for the new speakers that were just released, but I’m curious what the results would be using that setting with the stage 2 speakers. Those speakers are rated for up to 150w RMS, so still less than the max 125w per channel that the 500w amp is advertised as capable of.

[@ChoppNlife]

Try it and let us know!

[@ITFZone]

Not tried it but highly doubt it would break anything to try it.

[@brucem8129]

Good job.

[@ITFZone]

Thank you! Appreciate your support!

[@neano62]

Got rid of the fosgate stuff last summer. And love every second of it. Volunteer Audio new a2b interface system all hertz components w/1000 watt amp. Also added a Lithium battery. Anybody do this yet w/that system???

[@ITFZone]

In theory this will work without the amp update. I assume the amp update portion will fail. Curious myself but I am sure Jay has figured this out already.

[@dhc8guru]

Dang! No more 99.9 MPG? I have on a few occasions had my music cut out after getting a text message. I just assumed it was a CarPlay issue. I also learned when using my cardo, to make sure the cardo isn’t connected to the phone and the bike, only the bike. If the cardo is connected to both It causes audio playback cutouts.

[@ITFZone]

Correct, we want the bike’s system to be in control and not the iPhone, for it to work anyhow.

[@craigstanleyHDSG117]

I went thru the steps and cannot get the do you want to update icon to appear. I just need to use the second update

[@ITFZone]

Implies you do not have the file structure correct on the thumb drive. When you open the drive it should be the 4 folders and 1 .srec file. There shouldn't be any other files however the bike creates some folders on its own and I have found you need to delete these on the 2nd attempt though others have said they did not. Make sure the .zip file itself is not on the drive.

[@ITFZone]

Also Harley has noted to pull the main fuse for a couple of minutes to reset the bike before trying the update.

[@verns.7575]

Can you leave the headset adapter connected while you update?

[@ITFZone]

Best to disconnect accessories but I did have my phone connected throughout the update. You do not want CarPlay trying to launch.

[@toddscout5014]

2 biggest wins … map zoom and over the air updates imo! Now, having a mac only, how the heck am I going to get the update? Lol, prolly have to pay the dealer 😝

[@fittercritter127]

my dealer said the update is free if you do it when in for a service or recall

[@ITFZone]

If your dealer is charging let me know I can probably help you out. [e-mail]

[@ITFZone]

This sounds like a good dealer to be working with!

[@toddscout5014]

@@ITFZoneGlad to report my dealer at Harley Davidson World of OKC said bring it by and they will take care of it under warranty. Thanks so much for all the info!

[@jackhughes6844]

I'm happy to say that I bought a 2024 Ultra Limited this past fall. I enjoy watching your videos and because of watching them I wanted to stay away from the new infotainment radio. This video just reinforces my decision. Thanks.

[@ITFZone]

Often I would not disagree with you!

[@maganacarta9900]

Thank you!!!

[@ITFZone]

You are welcome!

[@allanwasyliw148]

What about those who up graded to the Rockford Fosgate stage 2 speakers and the 500 watt amp ? Would this update enhance sound performance?

[@ITFZone]

It will update the amp but the only update was to add support for the new Stage III stuff.

[@baggerrider8073]

You may have covered this, but I’m assuming I can have the dealer do this update as I don’t have a Windows machine. We are all Apple and Mac here. At my 1000 mile service last October they did an update at no cost. Is this an update the dealer can do?

[@jaimebedolla989]

In same boat with Mac and Apple & Wondering same with dealer?

[@ITFZone]

Dealers are charging for this update. Harley released a bulletin M1666 that this IS covered under warranty for the 23.5 and 24's. I guess it depends on the dealer however. If your dealer is charging I can probably help you out. Reach out in email: [e-mail]

[@ITFZone]

Offer to help extended to you as well!

[@baggerrider8073]

@@ITFZone Thanks Tom. Currently my garage is at 21 degrees so I’m kind of deferring any action on my part and I haven’t checked with my dealer. I’m also wondering as my SG is a base model with no stereo upgrade, is there a reason to update the OS since until our weather turned sub 32 degrees I haven’t really had any issues with the bike. I appreciate your offer to help and I may take you up on it once our frigid temperatures relent. As always, thank you for all the great information you provide.

[@stevenicolle1598]

My Scandisk and Samsung USB C drives keep automatically adding folders like Movies, Music etc when I plug the USB into the bike, which prevents the bike from seeing just the update file. How do I get around this issue?

[@ITFZone]

The infotainment system adds these folders. It should not impact the update however!

[@dmac620]

Ugh… I need to source a windows laptop. I only have a Mac. How does Harley have Apple car play on the Skyline OS but not have their updates Apple compatible?

[@ITFZone]

I have one comment that the Mac worked for him and another comment stating it didn’t. For sure it did not work for me but it would be great to get more evidence! If you try it and it fails it will be on the 2nd portion of drive #2. So you can then get a Windows version later to finish it. I would be interested to know and I would be willing to send you a Windows version if needed. Just reach out if you are willing to experiment! [e-mail]

[@marinegordon]

My guess is no USB-A due to much slower transfer speeds and longer update time.

[@ITFZone]

Depends on your adapter but don’t disagree!

[@lifebehindbars68]

Update went as smooth as a baby's bottom... However, Now I cannot connect my bike to the Harley App. Bluetooth connects between phone & Radio. I've tried both my iPhone & my Android with the App. Both would connect and download the data, mileage, etc.. with no issue. Now, neither connect. No connection, no map transfer via ride planner. Grrrr!!! Also, I didn't get the one update I was hoping for. I was hoping we'd get a posted speed limit in the GPS of the road your riding on. Every other GPS shows it. I don't know why H-D doesn't. Not too much to ask. Hopefully next update.

[@ITFZone]

Just ran out with my HD App and it updated right away. Did Bluetooth get turned off by the update on the bike? Delete the bike and re-add it? Not sure working thus far for me.

[@kidonnitro]

Can I buy your thumb drive and flash mine!?? All I have is a mac book and now and thundermax on my 24 and don't wanna plug it into harley computer

[@ITFZone]

You are stuck! Yes I can probably help you out. Reach out in email: [e-mail]

[@ChadPass]

can you have the dealer do this ?

[@jkjmmat]

Great question. I’m going to call my dealer in 15 min (9am ET) and ask that question

[@ChadPass]

Please let me know what they say. Thank you.

[@jkjmmat]

Just spoke to my dealer, Fraziers HD in Buford GA and they said they would do the sw update under warranty.

[@ChadPass]

@ thank you.

[@albowler9454]

Once again, thank you for an amazing video update. Cheers to you and everything you do through ITFZ!

[@dannysonier8282]

I’m having issues at the amp update, all else worked fine Software update corrupted! Download again and retry. Tried 3 times without success?

[@ITFZone]

You are the 2nd I have seen with this error. Verify what your current amp version is, do you have 1.3.8 or something older? I assume you tried JUST the .srec file as well? Let me know happy to look at it with you. [e-mail]

[@allenpritchard8889]

​@ITFZone i am also having this problem. Tried just the file, the whole update, multiple times and from 2 computers. Amp will not take update and now the amp model shows -1 and I no longer have sound.

[@dannysonier8282]

It finally worked today, I needed to do a long reformat of the usb drive and redownload the file. All updates were completed once I did this. Thanks

[@edpabalan7056]

Mine is stuck on validation screen

[@Pinozcyclezandridez]

Getting a network error when trying to download the second zip file to my cpu…

[@gp62902]

Should be able to update via wifi. As usual HD misses the mark.

[@claytonklotz6372]

Exactly.... what is the point of Wi-Fi if not for update?

[@ITFZone]

Well after this update we have over the air updates!

[@ITFZone]

Agree but now we have it!

[@bubba45colt]

Why wont Harley send us to dealers to get these upgrades

[@ITFZone]

I hear you and don’t disagree. They note that this is a warranty item so it should be free. Going forward these will over the air (WIFI) updates. Hopefully an update never goes out that bricks everyone’s bikes!

[@bubba45colt]

@ ty

[@Allthingstrav]

Great video. Had to use my wife’s pc and while copying folders to the flash drive I keep getting an error code 0x80004005 and it wants to try again or skip, has anyone experienced this? I tried it again and got the same code. Skipped it and it copied fine other than that but hesitant to put that update on the bike. Any info greatly appreciated!

[@ITFZone]

Not seen this one, You might consider formatting the thumb drive, selecting exfat and quick format. If not try the long format. Also I assume you tried a new downloaded copy of the update. I agree I would not proceed without a successful copy of the folders and file.

[@mwonsala]

Has anyone had issues? Mine will not take. I have Skyline OS update 2213D. Of course, the one update, they don't mention on the instructions.

[@zxjockey]

Somebody please tell me this fixes the terrible map views and lack of pan/zoom before I have my heart broken again???

[@ITFZone]

Zoom yes, rest of it at least just looking at the screen not so much. Will be a bit before I get to try it on a ride.

[@dieselsoggydog6299]

hope its not installing SKYNET. Then you will have a terminator bike.

[@ITFZone]

LOL! Would have to be a FatBoy model!

[@Byrneontwowheels]

Has anyone figured it out with a MAC?

[@ITFZone]

I would love to know as well!! It’s that 2nd folder, it’s large and I am really not sure. Really same issue as the first update.

[@ezalocusky6424]

Can’t do it on a Mac, as I found out. Have to use Windows, then it works.

[@ITFZone]

@@ezalocusky6424 Thanks for confirming.. 1 comment said it worked from a Mac and now 2 comments say no. Apple software issue? My Mac is the current OS Sequoia 15.2.

[@scottmagnuson2236]

1 5 7 6 4 omg so confused. Cant my dealer do this ?

[@ITFZone]

Yes but it looks like they are charging for it.

[@verns.7575]

Can you leave the headset adapter connected while you update?

[@ITFZone]

Not sure I did not have mine connected. I would advise not to.