Have you lost access to your 2nd Step Verification phone : Contact Playstation Customer Support Help

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Vicky's Blog

Vicky's Blog

Күн бұрын

Пікірлер: 2 000
@storiesbyJTK
@storiesbyJTK 4 жыл бұрын
i don’t see why they even added the 2SV & backup codes shit wack
@louiseandrew6928
@louiseandrew6928 4 жыл бұрын
@Angel Almanza I strongly recommend *cohacking* on ìnstàgràm for this job .he just help me get my account back perfectly and got me back online. I and my co_worker are testimony of is awesome work and professionalism.
@carlscott4165
@carlscott4165 4 жыл бұрын
Contact FRESKIEHACK on 1G he got mine perfectly he is the best
@carlscott4165
@carlscott4165 4 жыл бұрын
@Angel Almanza contact FRESKIEHACK he is the best he got mine perfectly
@elsie8963
@elsie8963 4 жыл бұрын
Hailey Paul you must think I’m dumb I’m not losing my account to a hacker
@illuzionz-ninja9854
@illuzionz-ninja9854 4 жыл бұрын
Rt It shouldve been different this shit dumb like ask a question or sumthing
@xaviermartin390
@xaviermartin390 Жыл бұрын
I really wish psn could just email a backup code.
@DMTDEZIGNZ
@DMTDEZIGNZ Жыл бұрын
Same here I didn't even set the damn thing up and now someone else has hacked my account and stole money from me to buy games
@Gdavis864
@Gdavis864 Жыл бұрын
@@DMTDEZIGNZsame, have you found out what to do?
@niko9406
@niko9406 Жыл бұрын
Same here I got a new sim card and wasnt logged onto anything else and my ps got logged out.
@doublefo
@doublefo Жыл бұрын
What’d you end up doing ??
@ashleyterol6973
@ashleyterol6973 Жыл бұрын
For real
@tyleking5339
@tyleking5339 2 жыл бұрын
Thanks for helping out,playstation should be ashamed that this bs is so hard it should be way easier to recover an account
@corya3189
@corya3189 3 жыл бұрын
Why can’t I just verify using my FUCKING EMAIL Sony!?
@fake6294
@fake6294 10 ай бұрын
I did that, and had a live chat with an agent. But they still could not help me. Even my serial number didn't help. I don't know what else to do anymore.
@WatermelonPenguin1
@WatermelonPenguin1 9 ай бұрын
I am facing the same problem since 7 months and I am now planning on buying a xbox
@Enfrentar
@Enfrentar 7 ай бұрын
Same 😢
@3_bombs
@3_bombs 4 жыл бұрын
I have ps4 and a Xbox one, but I swear to god the playstation support just have to be so much more difficult for no reason..
@jamesbeckley2576
@jamesbeckley2576 4 жыл бұрын
DM Hacker6_67 on IG he's the best account retriever currently he'll get your account back asap no cap
@Adrianaisapissbaby666
@Adrianaisapissbaby666 4 жыл бұрын
@@jamesbeckley2576 is his name Hacke667? That's the only one that showed up
@jamesbeckley2576
@jamesbeckley2576 4 жыл бұрын
@@Adrianaisapissbaby666 nah I think he goes by his real name Josh the new handle is Josh_tech1 on IG hit him up and get your shit back asap
@enocksarki4633
@enocksarki4633 4 жыл бұрын
Thanks to hack_lord11 on ìñ$t@gram for unlocking my account... Try him!!!
@morganacats2456
@morganacats2456 3 жыл бұрын
@@Adrianaisapissbaby666 Aye! Careful, I almost fell for the wrong guy trying to get my son's account recovered, but thank to *zihacking__* on Instagram who successfully got the account recovered without losing his trophies. I'm recommending him.
@anthonynavarra1848
@anthonynavarra1848 4 жыл бұрын
I had the same issue. You can recover your account via online chat/text. You will have to verify a lot of your information. There were 225 people in front of me, took about 10 minutes for someone to help me. Name, PSN name, and email. Then they will ask a bunch of questions: What City and State was the account created in? First 4 and last 4 of payment card link Ed to account? Can you verify 2 purchases and conformation numbers on account (I looked at my email to get this) Then they turned 2SV off. Hope this helps 👍🏼
@destiny1karat
@destiny1karat 4 жыл бұрын
So I just call them and give them my information? Then I will get my account back?
@yewmiss7210
@yewmiss7210 4 жыл бұрын
Wat number did u call bro
@jamalmonah5547
@jamalmonah5547 4 жыл бұрын
what number did u call
@estebanlol3198
@estebanlol3198 4 жыл бұрын
Tony wait will they still respond even in quarantine
@Grizzybear22
@Grizzybear22 4 жыл бұрын
I have over 20 games. Where did you go to do this bro? Sounds pretty easy and I don't need to start over on all these games. What's the link and the steps please help a gamer out
@jamalmonah5547
@jamalmonah5547 4 жыл бұрын
all they have to do is take off the dumbass 2 step verification and everyone can go back too enjoy their quarantine
@ItsSoloh
@ItsSoloh 4 жыл бұрын
Talk to their chat bot, I got my account back in 20~ minutes
@kritFv
@kritFv 4 жыл бұрын
@@ItsSoloh Can you explain what you did with chat bot like the chats and what you did there
@ItsSoloh
@ItsSoloh 4 жыл бұрын
@@kritFv I had to wait for my turn (over 300 people were in front of me but it only took around 5-10 minutes to get to me support.playstation.com/PreChatEnglishForm?endpoint=https%3A%2F%2Fsupport.playstation.com%2Fapex%2FLiveAgentChat%3Flanguage%3D%26org_id%3D00Di0000000H5ef%26deployment_id%3D572i00000002cba%26sid%3D807d916b-5313-4577-bb9a-9d19920b6f8e%23deployment_id%3D572i00000002cba%26org_id%3D00Di0000000H5ef%26button_id%3D573i00000002ftp%26session_id%3D807d916b-5313-4577-bb9a-9d19920b6f8e#!/contact-us (1) Just enter in you locked account information and when the bot finally gets to you, say "I was locked from my account due to 2 step verification and do not possess my old number, I would like for 2 step verification to be deactivated on my account" (2) the information you'll need is the console serial number you created the account on, the location you were at during the time of creation, and a payment information you used on that account
@carlscott4165
@carlscott4165 4 жыл бұрын
Got mine recover through FRESKIEHACK on !nsta. Gram he is the best I have ever seen he is fast an reliable from 🇱🇷
@likatutuinkib4211
@likatutuinkib4211 4 жыл бұрын
Søloh Cŷne dude it says it’s unavailable and will have to wait till quarantine is done ??
@PixelSteamW
@PixelSteamW 2 жыл бұрын
I don't have access to my phone which I connected 2fa with
@Frankchatter44
@Frankchatter44 6 ай бұрын
I have the same issue. Ever figure it out?
@yesh..
@yesh.. 2 ай бұрын
@@Frankchatter44did you figured it out?
@Frankchatter44
@Frankchatter44 2 ай бұрын
@@yesh..no psn support is literally the worst support system in the world lol
@yesh..
@yesh.. 2 ай бұрын
@@Frankchatter44i’ve found a video, that one might help
@SamarjeetSingh-o2o
@SamarjeetSingh-o2o Жыл бұрын
My password is correct but two factor thing is showing and I am logged out from my ps5 and phone as well and i have lost my backup codes as well. They are not sending the codes on my mail too
@mymiseryy
@mymiseryy Жыл бұрын
did you log back in eventually and how?
@ytkingserop2222
@ytkingserop2222 Жыл бұрын
My problem is i have my email and password but idk how it changed to another number and it not sending me a code plz someone can help me?
@xgplug
@xgplug Жыл бұрын
@@ytkingserop2222I got mine back
@JayMonee-zd4no
@JayMonee-zd4no 6 ай бұрын
Same problem
@MichaelMartinez-ly5fn
@MichaelMartinez-ly5fn 5 ай бұрын
How did you fix it
@cattigereyes1
@cattigereyes1 3 жыл бұрын
Lies Sony locked me out for months and turned on auto renew! F that Sony needs a class action lawsuit!
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
For your psn account recovery
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
On
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
They restored my account
@calvinblack2167
@calvinblack2167 8 ай бұрын
I’ve got my old mobile number on my psn account ffs and they sending the codes to my old one, how do I get around this?
@Frankchatter44
@Frankchatter44 6 ай бұрын
Did you find anything?
@calvinblack2167
@calvinblack2167 6 ай бұрын
@@Frankchatter44 yeh I sorted it, you need to speak to psn , they ask you a bunch of security questions etc and they change your mobile and send you codes etc
@MidgetManMeechy
@MidgetManMeechy 3 ай бұрын
Man I’m going through the same shit
@MilicaAvric
@MilicaAvric 2 ай бұрын
Same
@Wes17_
@Wes17_ 2 ай бұрын
@@MidgetManMeechy Did you find anything?
@meatbanger1114
@meatbanger1114 4 жыл бұрын
I called them and they say you must wait after quarantine to receive the 2 step
@tjp4499
@tjp4499 4 жыл бұрын
I know right I miss out on so many events is not hard to send out verification code?
@jopi27
@jopi27 4 жыл бұрын
I did that before the freaking quarantine and im glad for it
@amybuenrostro8961
@amybuenrostro8961 4 жыл бұрын
Me too I’m so sad :/
@Damian-qr3jm
@Damian-qr3jm 4 жыл бұрын
i logged out and forgot that i changed my phone number so i lost my account
@Xotiic.
@Xotiic. 4 жыл бұрын
@@Damian-qr3jm Same thing happened to me. It sucks as this problem started as soon as quarantine did, so I couldn't contact them and I was forced to play on my brother's account.
@blackcowboy9932
@blackcowboy9932 3 жыл бұрын
can you help me pleace?? About my account, i cant sign in!!
@alvinkasper7545
@alvinkasper7545 3 жыл бұрын
This peak_hacks guy is one of the sincere person's I've come across,he kept to his word and now I'm back playing
@beelycruz2231
@beelycruz2231 3 жыл бұрын
I also recommend pop_hacks to u
@drerobledo5089
@drerobledo5089 3 жыл бұрын
Go to PlayStation support page then click on ACCOUNT AND SECURITY there should be 5 tabs click on ACCOUNT ACTIVATION AND DEACTIVATION after scroll down to LIVE CHAT NOW it will ask for your information then send you to a REAL PERSON
@xgplug
@xgplug Жыл бұрын
I got mine back ahha
@RoyalAspects
@RoyalAspects 2 жыл бұрын
Idk what to do I lost most of the information I used to signed into my account and everytime I try to recover it I can't
@rogersawyers4329
@rogersawyers4329 Жыл бұрын
I can’t even log into my account to change anything because I don’t have 2 step verification
@Fleetstreetbestone
@Fleetstreetbestone Жыл бұрын
Same here I’ve got so much money in my account too and I just got my psn year subscription recently
@rogersawyers4329
@rogersawyers4329 Жыл бұрын
@@Fleetstreetbestone I had to call and talk to someone which took 2 days of trying
@lyfewithjomain5517
@lyfewithjomain5517 4 жыл бұрын
When I try to sign in on the website it ask for 2 step verification
@acrxnaarkzyt1622
@acrxnaarkzyt1622 4 жыл бұрын
Same
@lyfewithjomain5517
@lyfewithjomain5517 4 жыл бұрын
Yt watcher I found a solution if you game sharing with someone let them to go setting n take off 2 steps verification that worked for me🥳
@lyfewithjomain5517
@lyfewithjomain5517 4 жыл бұрын
AcRx NaarkzYTシ if you game sharing with someone make them login to ur account n turn off 2 step verification
@Midorii75
@Midorii75 4 жыл бұрын
@@lyfewithjomain5517 please can you explain it better I really need i just lost my account
@lyfewithjomain5517
@lyfewithjomain5517 4 жыл бұрын
Ang3l So basically if someone has your account on a separate ps4 tell them to go into setting and take off 2 steps verification and then when they done you just login to your account
@rogueapache6467
@rogueapache6467 2 жыл бұрын
I have been locked from my PS4 account for months and I really wanna get back on, what really sucks more is that it will only send the code to my old phone number that does not work anymore because I had a new phone. I miss playing on my ps4. I called Song so many times and had not gotten in contact with an actual Sony services employee at all.
@gustave411
@gustave411 2 жыл бұрын
I'm sorry to hear that but my problem has already been solved by calling PlayStation services you should call them again I guess
@rogueapache6467
@rogueapache6467 2 жыл бұрын
Problem solved and finally got my account back on PS4
@tunafishbitches7389
@tunafishbitches7389 2 жыл бұрын
@@rogueapache6467 how did you get it back ?
@qavxx3989
@qavxx3989 Жыл бұрын
@@rogueapache6467how did you get it back?
@5ivestarraj
@5ivestarraj Жыл бұрын
@@rogueapache6467how you get it back
@wearevenom3199
@wearevenom3199 3 жыл бұрын
I no longer use this number how do I do this?
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
For your psn account recovery
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
On
@levycoldstone1262
@levycoldstone1262 3 жыл бұрын
They restored my account professionals
@HEISDREYHACKS_ONINSTAGRAM
@HEISDREYHACKS_ONINSTAGRAM 3 жыл бұрын
This guy is good, he Bypassed the 2 step verification on my account.
@Diendis
@Diendis Жыл бұрын
What did you say to him for him to verify it was your account ?? Please reply
@JayMonee-zd4no
@JayMonee-zd4no 6 ай бұрын
How
@kbandz1677
@kbandz1677 22 күн бұрын
Bros capping to yall lol just contact PlayStation
@Luners
@Luners 4 жыл бұрын
Some kid tried to hack me an enabled 2FA and changed the password. Got it back but couldn’t get into the account so now I’m here
@bensonmacs670
@bensonmacs670 4 жыл бұрын
Aye y'all,I just found a support worth more than that of PlayStation, one of the admin on here, *zihacking* on !ñstagram just successfully got my hacked Psn account recovered without losing any of my games and my trophies..Thanks a lot admin, you're best of all... You really deserve this recommendation 'cause your proffesionlism is worth it. He's legit and reliable, I'm recommending his proffesionlism.
@wendywest654
@wendywest654 4 жыл бұрын
*smeckhack* on Instàgram is the best when it comes to 2FA retrival,helped me too.
@damon3459
@damon3459 4 жыл бұрын
Did you guys have to pay him to help you get your account back?
@zayo7061
@zayo7061 4 жыл бұрын
@@damon3459 don't pay them, they r just spam bots
@raphplays923
@raphplays923 4 жыл бұрын
@@damon3459 im scared man i put so many hours and money into my account i still have ps plus and ps now for 11 months and lods of games..and now i cant login into my account because its not sending me an code and im not logged on any other device so i cant get my backup code
@catalanluke5315
@catalanluke5315 3 жыл бұрын
It keeps saying....contact us.....I press the link and it takes me right back to the help page...its a loop? Wtf? I don't have my back up codes or phone....and I'm very sure I never set it up....WTF
@xgplug
@xgplug Жыл бұрын
Haha
@keshannasram1899
@keshannasram1899 4 жыл бұрын
Was helpful, they removed my 2 step verification
@houchpouch9685
@houchpouch9685 4 жыл бұрын
They won't answer ne
@jall4dfn911
@jall4dfn911 4 жыл бұрын
Houch Pouch call them and they will try
@houchpouch9685
@houchpouch9685 4 жыл бұрын
Jall4dFN I keep calling. Nobody answers
@kritFv
@kritFv 4 жыл бұрын
In India they aren't answering to me at all
@andersoncloe9704
@andersoncloe9704 4 жыл бұрын
@@houchpouch9685 With the professional service of *cohacking* on ìñstàgràm he's a 100% guarantee of recovering your psn I know because just got my account back perfectly.
@porchamanns4355
@porchamanns4355 3 жыл бұрын
My ps4 won’t let me login someone please help me pleas
@porchamanns4355
@porchamanns4355 3 жыл бұрын
Can you help who liked the comment
@drerobledo5089
@drerobledo5089 3 жыл бұрын
Go to PlayStation support page then click on ACCOUNT AND SECURITY after there should be 5 tabs click on ACCOUNT ACTIVATION AND DEACTIVATION Scroll down the tab to LIVE CHAT NOW it’ll ask you for your information then take you to a REAL person to help you
@Armansalimi-tu6ew
@Armansalimi-tu6ew 7 ай бұрын
My account is 2fa and I have no access to my phone number and i wanna connect with other devises, can anyone help me?
@Enfrentar
@Enfrentar 7 ай бұрын
Same problem here 😢 psn needs to remove that
@ps_carlito8202
@ps_carlito8202 2 жыл бұрын
With me its really weird i first lost acces to the verification phone and i didnt know what to do so i did go in my ps settings and changed the email to my moms email i dont know why i did that so when i wanted to change the email it send an verification code but ofc i dont have thate phone so now i cant Log in anymore any tips
@rareusernamesarecool
@rareusernamesarecool Жыл бұрын
I can’t log on my account either bro.
@MajorHandles
@MajorHandles Жыл бұрын
Bro I did the same thing
@florarose1626
@florarose1626 4 жыл бұрын
What does it means when it’s says, “your account is at greater risk of attack because you don’t have 2-step verification. Turn it on now extra security. Should I click get started or dismiss?? Can someone explain to me please???
@vickysblog
@vickysblog 4 жыл бұрын
someone might trying ur account to login. or u might have trying to login with multiple devices. however ps systems thinks that it might an unusual activity on ur account. change strong password or activate 2nd step verification if u want. its ur choice
@florarose1626
@florarose1626 4 жыл бұрын
Vicky's Blog thank you so much I really appreciate 😍
@jaydenonwater1788
@jaydenonwater1788 4 жыл бұрын
Vicky's Blog I never got to choose, One night I got an email saying two step verification is activated and I have never gotten a text so I cannot sign in to my PSN now. What can I do because they tell me to use chats with bots but they don’t work. What can I do?
@trat441
@trat441 3 жыл бұрын
I don’t have a PlayStation rn cause it broke and everytime I sign in on my phone there’s a 2FA?? I never even put it on ever. Help.
@Granthacksonnsta
@Granthacksonnsta 3 жыл бұрын
Contact the 👆👆 above name on this text for help and assistance
@williamsoscar7808
@williamsoscar7808 4 жыл бұрын
Thank God for people like dreyhacks on Instagram, he just save me from been stressed out. It amazing how I got my account back just within a few minute
@47Edits_
@47Edits_ 3 жыл бұрын
I'm having issues, I tried to reset my gmail and password, everything was fine, but didnt recieved my mail. It said you have tried to resend lots of time please try again. Pls help me
@xgplug
@xgplug Жыл бұрын
Skill issue
@scisfoodsucks
@scisfoodsucks 10 ай бұрын
@@xgplug whag skill issue????
@GuilhermeRodrigues-fq3xh
@GuilhermeRodrigues-fq3xh 4 жыл бұрын
Guys, I was playing, turned my PS4 off, and I was signed out. I tried signing in, but they won’t send me the verification code. I’ve used it before, the number is correct, but somehow, it’s not working. Has this happened to someone or is it just me?
@joaofranco1861
@joaofranco1861 4 жыл бұрын
same problem here. the number is the same. but they dont send any code .... what a fcking strugle
@ahmadhaikal6224
@ahmadhaikal6224 4 жыл бұрын
Your not alone.This service must be sucked during quarintine
@DaesVHS
@DaesVHS 4 жыл бұрын
Right they didnt send the code to me they only sent one and it still didnt work and I want to get back into my account
@GuilhermeRodrigues-fq3xh
@GuilhermeRodrigues-fq3xh 4 жыл бұрын
Well guys I got it fixed. I called them and they disabled it. It might be because our operator is blocking texts, such as confirmation or validation texts.
@SanyuktaKrishna
@SanyuktaKrishna 4 жыл бұрын
same here! i cant get in touch with them. i don't know what to do and I am Locked out now. most unhelpful customer service ever! if you find a solution please let me know.
@jammydodger888
@jammydodger888 Жыл бұрын
I cant log in need a code but dont have one.. up date ,,.sorted wasnt easy.,,,
@MaryJim-os3ql
@MaryJim-os3ql Жыл бұрын
I had same issues which I contacted support and nothing was done about it but I was told by a friend to reach out to a friend which I did and he helped me in fixing mine and it's working perfectly fine, I sure he gone help you as well🎉
@MaryJim-os3ql
@MaryJim-os3ql Жыл бұрын
On insta
@xgplug
@xgplug Жыл бұрын
I got mine back haha
@scisfoodsucks
@scisfoodsucks 10 ай бұрын
​@@xgplughow?
@kingmyon211
@kingmyon211 6 ай бұрын
@@xgplughow so?
@emad2160
@emad2160 6 ай бұрын
What if I lost the number that is connected with the v2
@Datboyskr
@Datboyskr 4 жыл бұрын
I swear I hate the person with my old number💯
@nickingram2380
@nickingram2380 4 жыл бұрын
The chat line is helpful
@pg3djoey345
@pg3djoey345 4 жыл бұрын
Are they sending codes now
@Jade-ep1jv
@Jade-ep1jv 4 жыл бұрын
Its closed😭
@pg3djoey345
@pg3djoey345 4 жыл бұрын
Jade Williamson no use ur old ps4 name I got my acc back and I’m USA
@thelunarcrescentvex4017
@thelunarcrescentvex4017 4 жыл бұрын
Joey Cool ?
@pg3djoey345
@pg3djoey345 4 жыл бұрын
The lunar crescent Vex what it works
@vjohnxserav
@vjohnxserav 4 жыл бұрын
What do I do if I’m not signed in on any device not even my ps4
@9MKX
@9MKX 4 жыл бұрын
I recovered my account password but got hit with the 2va 😭
@9MKX
@9MKX 4 жыл бұрын
I have a new phone number 😭😭😭😭😭
@xgplug
@xgplug Жыл бұрын
@@9MKXskill issue haha
@andrewrennaker7647
@andrewrennaker7647 3 жыл бұрын
I'm not receiving my verification code how do I get it to send to my phone if it's not sending it to it
@xgplug
@xgplug Жыл бұрын
Skill issue
@rickypointer8388
@rickypointer8388 3 жыл бұрын
I need help…I don’t have my 2-step codes anymore and I’m signed out of my acc
@MajorHandles
@MajorHandles Жыл бұрын
That’s the same with me
@Someone-ht8xj
@Someone-ht8xj 4 жыл бұрын
I lost access to my phone and I don't have the backup codes and I've signed out of the account , what I should do
@jesusc3625
@jesusc3625 4 жыл бұрын
Someone look up on google, “PlayStation live chat” then it’s gunna take u to there website n click where it’s says “click here to start” then click sony account help then put ur info in then it’s finna make u wait on a assistant to help u
@frankiepappalardo4281
@frankiepappalardo4281 4 жыл бұрын
Same
@ojamma1690
@ojamma1690 4 жыл бұрын
Jesus c when i go onto one of the topics on the live chat website it doesnt show what im looking for. When i click “sony account” it says “How To Change Online ID”
@otzprod
@otzprod 4 жыл бұрын
jamma yeah I need help with this I spent 800 dollars on fortnite on that acc
@ItsSoloh
@ItsSoloh 4 жыл бұрын
@@otzprod the bot in their site will help you, they themselves deactivated my 2 step verification so I could change the number to my current phone
@sammierrs1
@sammierrs1 4 жыл бұрын
I thought I lost my acc but I just did not have my phone bill paid so it did not send
@Snowyy1
@Snowyy1 4 жыл бұрын
Oof
@BigZuxh
@BigZuxh 4 жыл бұрын
welp just lost my acc smh 🧍🏾‍♂️
@xHelloSushix
@xHelloSushix 2 жыл бұрын
i don’t have my original PlayStation 3’s serial id since ya know…upgraded. my cc also expired before the hack. before i switch, what security does Xbox have?
@xgplug
@xgplug Жыл бұрын
Skull issue
@zimsbae
@zimsbae 7 ай бұрын
I tried calling and none of it worked and I have no access to this secondary account on my ps4 nor can I sign in on my ps5
@TTVTravel777
@TTVTravel777 4 жыл бұрын
Doesn't work. Tried it. No one at Sony is available and there community website is off
@vickysblog
@vickysblog 4 жыл бұрын
yeah. due to lock down. there is no enough resources to handle it. sometimes bot will work on. check their available timings otherwise we need to wait for sometime.did you try password help chat support. try with that. keep ready with your psn online id and your email id. if you give the input you may get change password email.
@TTVTravel777
@TTVTravel777 4 жыл бұрын
@@vickysblog Yes. Nothing works. I need the 2 step verification turned off but the number i have associated with my account is old and can't change it bc i can't receive the code sent to the old number. I texted that old number hopefully someone would act humane and respond but they thought they would get a fake virus by texting so i never heard nothing. Sony is ridiculous. I've already changed my password.
@ICEElove1213
@ICEElove1213 4 жыл бұрын
Travelling Man did you find a solution!!? Im having the same issues
@TTVTravel777
@TTVTravel777 4 жыл бұрын
@@ICEElove1213 yes. Just try to first reset your password but if you don't have the phone number associated with it and 2 step authorization it won't work. I found the old phone. I found another way to log in by using the PlayStation button. When at the main screen hold it down. You'll get a option to sign in from there. If it says you are locked out you may need to wait 24 hours
@carlos_mancilla1
@carlos_mancilla1 4 жыл бұрын
I swear this happened to me too I can’t even play anything
@LosMaloneOnDaPhone
@LosMaloneOnDaPhone 4 жыл бұрын
I changed my phone number and can’t sign in with my 2sv !!! HELPPP
@taya483
@taya483 4 жыл бұрын
Samee omgg
@4.gonshine170
@4.gonshine170 4 жыл бұрын
just call 855-413-3938 to have them remove 2sv
@TaylorChanteHart
@TaylorChanteHart 4 жыл бұрын
@@4.gonshine170 They’re asking for support but ID. What’s that
@4.gonshine170
@4.gonshine170 4 жыл бұрын
@Dominic Montgomery I pretty sure thats your online ID, like whatever your name is on Playstation
@TaylorChanteHart
@TaylorChanteHart 4 жыл бұрын
@@4.gonshine170 I put that in the numeric form. Then after I press pound it hangs me up
@camorton2345
@camorton2345 2 жыл бұрын
I'm logged out of my ps4 and ps app and my old phone number I don't have anymore so I'm screwed
@dallinstubblefield6866
@dallinstubblefield6866 Жыл бұрын
how are you going to call them if your phones broken
@imkevz2x710
@imkevz2x710 4 жыл бұрын
Are they answering emails?
@nickingram2380
@nickingram2380 4 жыл бұрын
ImKevz commenting for later
@antoniohanna6253
@antoniohanna6253 11 ай бұрын
Hi did its worked ?😊
@WavvyTee
@WavvyTee 4 жыл бұрын
Could u help me!! I been stuck for weekss
@jopi27
@jopi27 4 жыл бұрын
U need to call sony support and then u got the email of sony and just complain bout it and then u got your account back like me
@WavvyTee
@WavvyTee 4 жыл бұрын
Jopi there Sony support is currently down i tried like a dozen times
@jopi27
@jopi27 4 жыл бұрын
Dont know man i just got my account back,theyre fast respond i wait like 4 days and i got it back
@jopi27
@jopi27 4 жыл бұрын
U should call sony support and ask for their email,trust me dude within 12 hour they gonna response to your email
@WavvyTee
@WavvyTee 4 жыл бұрын
Jopi do you have the number?
@hershey5497
@hershey5497 Жыл бұрын
Yo how do I log on I don’t have any recent transactions and I don’t have a card connected to my account either
@hershey5497
@hershey5497 Жыл бұрын
Please help I tried to contact them but they needed that information and said they would like to help but they need that information then they said make a new account and they ended the chat
@mylesmayersyt
@mylesmayersyt Жыл бұрын
Bro I’m on a different phone than what I set it up with and I never had a backup code so there’s literally no way to log back in…PlayStation hire new workers/costumer service
@xgplug
@xgplug Жыл бұрын
Skill issue
@officialmiliehack9563
@officialmiliehack9563 3 жыл бұрын
Mine was permanently recovered by the name above
@lamdra8262
@lamdra8262 4 жыл бұрын
lol i dont wanna call them smh
@ItsSoloh
@ItsSoloh 4 жыл бұрын
Just chat with their bot on the ps site
@ItsSoloh
@ItsSoloh 4 жыл бұрын
@@Keixna I had to wait for my turn (over 300 people were in front of me but it only took around 5-10 minutes to get to me support.playstation.com/PreChatEnglishForm?endpoint=https%3A%2F%2Fsupport.playstation.com%2Fapex%2FLiveAgentChat%3Flanguage%3D%26org_id%3D00Di0000000H5ef%26deployment_id%3D572i00000002cba%26sid%3D807d916b-5313-4577-bb9a-9d19920b6f8e%23deployment_id%3D572i00000002cba%26org_id%3D00Di0000000H5ef%26button_id%3D573i00000002ftp%26session_id%3D807d916b-5313-4577-bb9a-9d19920b6f8e#!/contact-us (1) Just enter in you locked account information and when the bot finally gets to you, say "I was locked from my account due to 2 step verification and do not possess my old number, I would like for 2 step verification to be deactivated on my account" (2) the information you'll need is the console serial number you created the account on, the location you were at during the time of creation, and a payment information you used on that account
@Ireadbooksin
@Ireadbooksin 4 жыл бұрын
@@ItsSoloh idk why but i feel like if i click on that link im gonna get hacked
@ItsSoloh
@ItsSoloh 4 жыл бұрын
@@Ireadbooksin I'm not a bot, I have a job to make my own money, I gain nothing from making enemies, I just want to help people out that was in the same rocky boat as me If that secured official link somehow hacks you then I got hijacked long ago and didn't know it because I was able to get my account(the one I spent hundreds of dollars on) back with no problem
@ItsSoloh
@ItsSoloh 4 жыл бұрын
@@Ireadbooksin you're like the 8th person to say that about that link in a row and I seriously want to know why none of you trust me no more than Google itself, I draw hentai for crying out loud lmao
@kieranwalsh5779
@kieranwalsh5779 2 жыл бұрын
Bs. All these comments are bots. All he does is say ring them. That’s no help
@umarmohammedzaria2648
@umarmohammedzaria2648 3 жыл бұрын
Thank God for good hearthed people like #Miliehack on Instagram, she was effective in recovery my hacked account.
@franco2646
@franco2646 3 жыл бұрын
Bro I literally lost my account and I’ve tried everything ps4 never answered the phone
@nat3th3gr84
@nat3th3gr84 3 жыл бұрын
what if you don’t know the serial number to your 1st playstation? i’ve had 3 since i made my account
@camorton2345
@camorton2345 2 жыл бұрын
I've had the support team tell me they can't help me and to set up a new ps ID 😔
@xgplug
@xgplug Жыл бұрын
Haha
@festusparobo
@festusparobo Жыл бұрын
I did not have any ps4 how can I have register number for my Ps play .
@skywinner9307
@skywinner9307 2 жыл бұрын
i contact them but they said they weren't able to fix it!
@alijah6890
@alijah6890 3 жыл бұрын
Hello I need help
@SUNG_JINWOO661
@SUNG_JINWOO661 Жыл бұрын
After calling do we get our account back or do they just keep it pending? 🧐 like is it confirmed that u get your account back?
@matthewryan9909
@matthewryan9909 2 жыл бұрын
help! i tried the steps. and the chat said do to security issues they would not be able to assist me. I cant call the number. the one in the video doesn't work. but the american number wont let me talk to a live person unless i have a code or id from my account. thanks
@astrod0866
@astrod0866 2 жыл бұрын
I tried this but didn’t work They kept asking me for the online id and other information I already sent them 3 or 4 times but their just asking the same thing over and over again I don’t know what to do anymore
@gustave411
@gustave411 2 жыл бұрын
Hello mate i think you should call the customer service
@TaywoodastarzYT
@TaywoodastarzYT Ай бұрын
I don’t have the same number and I don’t know why the code or anything isn’t sending to my email…. Idk why my email not working….
@ryleydrake6036
@ryleydrake6036 3 жыл бұрын
thanks bro you helped me alot
@nateadams2984
@nateadams2984 2 жыл бұрын
What if you don’t have the same ps4 anymore?
@xgplug
@xgplug Жыл бұрын
Then you’re out of luck 😊
@xgplug
@xgplug Жыл бұрын
Ur cooked
@althegamer6606
@althegamer6606 10 ай бұрын
​​@@xgplugwhy dont you piss off
@burimsaliji23
@burimsaliji23 2 жыл бұрын
Thanks I have some issues I'll try this tomorrow 🙂
@neil4ever22
@neil4ever22 2 жыл бұрын
how do i contact him...i contacted Sony, they are asking for 1st and last 4 of the credit card ad personal information like identity proof...not quite comfortable doing this
@richardczafik7134
@richardczafik7134 Жыл бұрын
How did you reach them I want to do that to get my stuff back
@xgplug
@xgplug Жыл бұрын
@@richardczafik7134I got mine back haha I’m happy
@xgplug
@xgplug Жыл бұрын
@@richardczafik7134too tough for you
@mikeharris9882
@mikeharris9882 2 жыл бұрын
That number don’t work
@Rico_Del_Ghetto
@Rico_Del_Ghetto Жыл бұрын
October 2023 update, the number doesn’t work your welcome
@pinkyponky4481
@pinkyponky4481 8 ай бұрын
HI i have a ps4 slim which haven't played on for a few months today i turned it on to play some online games and it's asking me to sign back in to my PSN after putting the email and password it's shows that an otp has sent to the registered phone number NOW THIS IS THE REAL PROBLEM I DOMT USE THE NUMBER ANYMORE SO I DONT KNOW WHAT IS THE OTP Please help
@ddfortune
@ddfortune 2 жыл бұрын
What if you don't wanna talk to anybody
@slowwrrust
@slowwrrust 2 жыл бұрын
I need help it's not working
@xgplug
@xgplug Жыл бұрын
I got mine back haha
@marcelnolan2724
@marcelnolan2724 4 жыл бұрын
I had come back to say a big thank you to *INVASIVEHACK_* on IG and who recommended him, I finally got my banned account restored back I'm so greatful
@lukechadwick3477
@lukechadwick3477 Жыл бұрын
That number does not work do you have an actual number.ber
@hershey5497
@hershey5497 Жыл бұрын
@watsonatimmons3649how much do they cost though I found one today but wasn’t about to pay 55 bucks to recover an account because of 1 game on it
@AyzeLmao
@AyzeLmao 3 жыл бұрын
i enabled 2fa and when you sign in i get a message from my dads phone but hes in another country and doesnt get the code.
@xgplug
@xgplug Жыл бұрын
Haha too tough for you
@AyzeLmao
@AyzeLmao Жыл бұрын
this was 2 years ago no way @@xgplug
@lonewolfgaming4979
@lonewolfgaming4979 3 жыл бұрын
The problem for me is that none pf my devices are signed into psn so i can't gain access to the backup codes. If someone knows a way to fix this i would appreciate it.
@harper7435
@harper7435 Жыл бұрын
hey, did you fix it?
@saif_shahid1
@saif_shahid1 Жыл бұрын
​@harper7435 this new thing started to me and im looking for solution
@michealajasin1810
@michealajasin1810 3 жыл бұрын
I ever taught like why would someone be foolish enough to be scammed not until it happened to me I lost access to my recovery mail and mobile so couldn't get the verification code to login
@ajsuggs5276
@ajsuggs5276 3 жыл бұрын
This didn't fix my problem
@ajsuggs5276
@ajsuggs5276 3 жыл бұрын
I cannot contact playstation for some reazon
@drerobledo5089
@drerobledo5089 3 жыл бұрын
Go to the support page then click on ACCOUNT AND SECURITY then there should be 5 tabs click on ACCOUNT ACTIVATION AND DEACTIVATION after scroll down the tab to LIVE CHAT NOW it won’t send you to a bot it asks you for your info then to a live chat with a person . Your welcome
@scisfoodsucks
@scisfoodsucks 10 ай бұрын
​@@drerobledo5089does it still work? can it recover my lost account?. but it still needs an id to get to recover right? i dont even know my id because i lost jt😂
@Kurnacopia
@Kurnacopia 3 жыл бұрын
i cannot dial this phone number....it says it wants me to check my number and dial again.
@BLUU1799
@BLUU1799 Жыл бұрын
i can't find that link on the website
@pkncomedy9467
@pkncomedy9467 3 жыл бұрын
Hi, I accidentally got 2sv and None of my other devises are loged into playstation network. Not I have no way to get a code and I am locked out. What should I do.
@xgplug
@xgplug Жыл бұрын
Skull issue
@stanleystoneman4652
@stanleystoneman4652 3 жыл бұрын
*Thanks to the hacker on Instagram Dreyhacks_ he got me access back to my locked ps4 account after I contacted him*
@LostHunter92
@LostHunter92 2 жыл бұрын
Anyone else experiencing high call volume when you try to contact playstation? PlayStation support services tells me there’s a high number of calls then they hang up the phone
@K1wayne
@K1wayne 2 жыл бұрын
YESSSS BRUH 😭
@K1wayne
@K1wayne 2 жыл бұрын
You still trying to get your acc?
@kingmyon211
@kingmyon211 6 ай бұрын
Yes bro
@tvojamt123
@tvojamt123 3 жыл бұрын
I cannot login cuz of 2 verification proces cuz the mobile Phone does not exist anymore pls helppp. I have not played with my real acc for a year now😭😭😭HELP PLEASSEE
@xgplug
@xgplug Жыл бұрын
Hahha I got mine back I’m so happy
@scisfoodsucks
@scisfoodsucks 10 ай бұрын
​@@xgplugHOW DID U GET IT BACK
@davidwilson9492
@davidwilson9492 Жыл бұрын
Unfortunately, they want ridiculous information to verify the account before they'll help.
@sadiqumar3896
@sadiqumar3896 4 жыл бұрын
All thanks to smeckhack on Instagram for a swift update of my ps4 info I lost 💯💯
@jmurray2018
@jmurray2018 11 ай бұрын
And if you don’t have a phone?
@siloxtilleyzep6922
@siloxtilleyzep6922 2 жыл бұрын
Does this work cus mine not working and I'm confused
@ZealandNZ64
@ZealandNZ64 2 жыл бұрын
You can tell it not works when all the comments are bots
@adolfogonzalez1682
@adolfogonzalez1682 3 жыл бұрын
Me no comprende....
@motion7036
@motion7036 3 жыл бұрын
I cant sighn into my ps account because on tge 2 step code its sendt to the wrong number. PLEASE HELP ME
@xgplug
@xgplug Жыл бұрын
I got mine back
@Dxrk95
@Dxrk95 2 жыл бұрын
My problem is that when i was like 8 years old i changed my ps name to something rlly cringe and then it said i need to login into ps network. So i did that. But then from no where it said 2 step verification code i needed to put it in so yea my brother created that acc for me but no one has that email anymore so thats why i cant get the code and thats how i lost my acc in 2019 or 2020 and today it is 2023 and i never gave up bc i have a new acc but like i had alot BUT ALOT of stuff on my old acc i wish there was a way to fix this man...
@GabrielGarcia-ro5ct
@GabrielGarcia-ro5ct Жыл бұрын
Somebody knows what i can do now?
@adriancinss42
@adriancinss42 Жыл бұрын
@KayleJean9893will you stop we understand ur a scammer
@gwnmarcel7499
@gwnmarcel7499 3 жыл бұрын
Ok but what if you set your age older on your account than you are and i don't know what age anymore
@xgplug
@xgplug Жыл бұрын
I got mine back today haha
@darkstar9368
@darkstar9368 3 жыл бұрын
yo how to do this in 2021
@samisaker7008
@samisaker7008 3 жыл бұрын
Hello, i have a major problem. I had an email telling me that the 2SV knowing that I never did. Today I can't access my account whether on my computer, PS APP and PS4.. I am quite stressed :((
@xgplug
@xgplug Жыл бұрын
I got my account back today
@MrChunkerton2001
@MrChunkerton2001 3 жыл бұрын
None of that works for me, all links just go in circles, this doesn't work
@arnelg67
@arnelg67 Жыл бұрын
Phone number no longer works anyone know if there’s an updated phone number?
@frederickasabanchi7228
@frederickasabanchi7228 2 жыл бұрын
I haven't received a verification code
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