He Said He Is Going To Sue Me

This is the first time someone said they are going to sue me for selling them something.
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[@Mullinz80]

This dude is the type of customer you hate to see coming.

[@chipthamac]

The types that did too much coke? lmao

[@anthonyforfare7223]

But like to see leaving and never returning!👍😊😂🤣

[@SupaNami]

He's a UNION worker ... notice the belly?

[@zatoichi3134]

@@SupaNami i was gonna say truckie but he'd be struggling to climb up to the cab with that generous girth. lol

[@vibecity5381]

Depends on who you are. A shady seller who blames customers for mechanical problems? Definitely. A victim of bad business practices? You want this man on your side...

[@andrewsmith7543]

Peter agreeing to split the repair cost is him being incredibly generous.

[@richbleak3188]

This customer is a dirtbag. The thing worked fine when it left. This idiot sat there and messed with it all day like a maniac and it screwed up somehow. You aren't buying some brand new thing. To act like an asshole about the situation just shows how low class he is.

[@fnmikeygg]

Better to eat up $200 in repair than to try to repair your image if this fat dude decides to tarnish your reputation online

[@MrCostaC]

No it’s not. Consumer rights is so whack in the US they think selling faulty goods is ok 😂

[@stevendemayo3631]

@@MrCostaC sounds like you don't know what "used" means lol

[@MrCostaC]

@@stevendemayo3631 - it doesn’t mean ‘tough luck buddy, it’s used’. You’re just used to shitty consumer rights in the US.

[@user-pu8wr9nb2u]

Dude! Who in the heck tries to claim warranty for a 100 yr old GAMBLING machine at a pawn shop?

[@ryanboutr7756]

You gave this guy way more credit than he deserved. You're a solid dude and businessman.

[@mahalasincere]

The slot machine was messed up tho …

[@chrismihigo3113]

shut up! he paid 2k for a machine that immediately stopped working. You are a damn liar if you say you wouldnt be upset

[@xPRODIGYxGAMER]

Except the guy was 100% right. Did you watch the video? I'd be pretty pissed to if I paid 2k for a machine that is broke. What kills me is he calls the machine refurbished but then we hear the story of the machine and it was restored more than 30 years ago. It has been used for god knows how long without ANY known maintenance done on it. That would seriously fucking bother me to only learn that info AFTER buying a machine I was led to believe was recently restored.

[@chrismihigo3113]

@@xPRODIGYxGAMER EXACTLY, I worked in a pawn shop for multiple years and I know the customer is right here. The deciding factor is that the slot machine worked fine for a few tries when he brought it back and then went to glitching. So it’s clear the customer didn’t break it when he took but rather it’s off and on glitching. To post this customers face on a scamming channel is sick. Leave this guy alone

[@mrdevindean1]

​@@chrismihigo3113its not clear and you have failed to articulate why is would be clear.

[@kurtkaster5666]

No way that guy thinks a 90 year old slot machine comes with a lifetime warranty from a pawn shop. He 100% took advantage of a business that needs to keep everyone happy.

[@byCheytac]

Agree he just played around with it too much and it broke, thats the issue these guys too often get away with this behavior. If he bought it on ebay "Sold as is" and there you cant even test it, nobody would argue that the seller is responsible to fix it... He tested it in the Store and it worked, that should have been the conclusion. You bought it and its your issue now.

[@jonnhanzo9529]

@@byCheytacthey probably transported it very poorly. Slot machine parts are fragile. Everything from springs for the slots to the coin mechanism one bad jolt and parts can snap or bend

[@Pluralofvinylisvinyls]

It hadn’t been a lifetime, he’d just bought it. Should last at least a week, right? He paid a lot of money for a “restored” slot machine. It should work.

[@LaSchmoove811]

Here's my thing, who buys an antique slot machine to sit there and play with it , you buy stuff like that mainly for a display/conversation piece , yeah you want it working , to show people but I'm not gonna be sitting there with $50 worth of quarters playing it .

[@CookieTube]

@@Pluralofvinylisvinyls Yes, in that case: TOUGH LUCK! Shop owner IS NOT responsible anymore! (and especially if the goods were transported twice(!) in who knows what way.) However, if you have a decent human being as shop owner, he will try to fix it, look at it, or whatever, and try to make the customer happy. But the shop owner DOES NOT NEED to do that by law!

[@vissitorsteve]

As with all sales, if it says "As Is" and he literally got to try it, then it's HIS problem. You are too nice...If he is threatening to sue you he will lose in court for buying something sold "As is". My guess is that he may even know what's wrong with it now and just wants to get you to pay for it. What a JERK! And threatening to sue you and yelling at you is NO way to begin a negotiation.

[@mikefieselman]

When you own a business, its best to deal with it then to ignore. Shows trust. $2,200 purchase, he's a client you want to keep

[@satyro8186]

Calm down you goof

[@ameese02]

@@mikefieselman customer that immediately jumps to calling you a scammer and they're going to sue you, is NOT a client you want to keep

[@jacobg6528]

You’d be surprised these days the judges who don’t care about as is.

[@petertrevena804]

Exactly

[@RasAnnunaki]

Man I don't know how you find the courage to deal with all these creeps day after day...

[@TickleMyPickleOkay]

What exactly does this make the guy a creep? Just an average business transaction with a faulty item.

[@-Grizzly_]

​@TickleMyPickleOkay apparently selling an item to a pawn shop is creepy 😂

[@DarKKnightt07]

its the business he's in. A lot of scumbags and lowlifes who are trying to rip you off come and go in the pawn shop business.

[@bradbasic7939]

The desire for money.

[@dar4061]

I suppose its differwnt when you own your own business..its his stuff. Its like selling things out of your own house, very differrwnt to working for someone else at minimum wage.

[@Aaron-ge1hy]

For a man to speak the way he did on your voicemail without even having spoken to you is ridiculous. You're a gracious and kind gentleman, Steve! Thank you for being a good person!

[@RichardHead12]

*gracious scammer

[@Robert-nu4vc]

He would have been thrown out of my store physically if he left me a nasty voice-mail. Be respectful and we can resolve the issue. Act like a jackass, and it's game over.

[@RichardHead12]

@@Robert-nu4vc lol surrrre thing muscles haha

[@bleedingreenbetty9795]

​@keving3947 only a jackass would be offended by that comment.

[@HugoStiglitz88]

Dude sometimes people get really angry and get the wrong idea in their head. Get over it

[@timothylewis90]

That guy is exactly the kind of person to avoid at all costs.

[@marcellachine5718]

I agree this guy is a dolt.

[@vibecity5381]

Why do you want to avoid him? He owns a successful business, clearly the result of never taking crap when dealt it, unlike everyone else who just bends over. You want to learn to win, not lose....

[@dancalmpeaceful3903]

i AGREE. Customers like that you don't need. Some customers like that, I just tell them ...sorry, I'm NOT selling it to you and don't ask me why either.

[@vibecity5381]

@@dancalmpeaceful3903 Yet he gladly admitted to selling him items repeatedly, so clearly he enjoys money over being yelled at

[@parisbaxter4996]

@@vibecity5381 you’re the dude in the video 😂

[@TheREbelAlliance324]

So just to be clear, he wants to take a 90 year old mechanical machine, run a ton of quarters through it in one sitting, and then be shocked that it doesn’t work anymore?

[@adammonahan687]

No shit. He's prolly trying to hustle money off his friends by having them use it. It's a antique and should be used as such.

[@13elementbey]

LOL

[@hazelife7366]

"A ton" The guy said 3 dollars... Might be 90 year old but it's been professionally restored... I'd be expecting it to be working a bit longer than 3 dollars worth of quarters. (so would you) Especially after paying 2.5k You don't pay 2.5k for paperweights unless it's gold dude. it's mechanical, not electrical.

[@vibecity5381]

@liveprepared2421 you realize slot players spend like hundreds not just $3 in single sessions? Manufacturers design them to work in such conditions

[@yissssss]

@@vibecity5381 on 90 year old slot machines? They weren’t manufactured to last a century. You can’t hold antiques to modern standards.

[@Memphis-Shea]

That guy was most definitely on one! The way you won’t be quiet & he can’t sit still. Lay off the meff dude & you won’t have hallucinations like this 🤦🏼‍♀️

[@KartzandHeat]

Lol I was hoping I wasn’t the only one who thought so, definitely tweaking

[@VenusDoom446]

I think he’s a major drunk too.

[@tedlodholz1039]

Buyer beware. With used goods the customer assumes the risk. The fact that you even looked at it is so generous. I wish i knew about this shop when I lived in Greyslake.

[@HugoStiglitz88]

Yea but something that expensive going bad that quick is not a normal circumstance

[@Gr33nPhoenix]

​@@HugoStiglitz88I mean tbf it's not expensive cause it's high quality it's expensive cause it's old.

[@timwilke16]

This guy is very fair for a pawnbroker. From the videos I see, he’s not out to rip anyone off. He seems very honest.

[@MarcGyverIt]

He's too nice. That guy was a dumbass, and he still worked with him.

[@BMW-el7sf]

Yeah that is super rare from a pawnshop salute to this dude straight up

[@acornsucks2111]

I concur. Seems like a decent man.

[@Hakudog5]

Its not a Pawn Shop.... its a Buy, Sell and Trade shop. He doesn't loan or take stuff on Pawn.

[@MarcGyverIt]

@@Hakudog5 Whatever lol Slight difference.

[@SmithBeatZ1]

He just bullied you into paying for half of whatever it is. You shouldn't have and don't have to. He bought it working fair and square. He knows he did something to it and is pissed because he's the type of guy that hates losing.

[@fishflash1]

I think you're right. Bullies scream , yell and threaten until they get their way. I'd think twice about doing business with him in the future. But Pete should do as he promised this time and expect the guy to try and get away without paying any money for the repair. Hope I'm wrong.

[@TheDeviIDogg]

It's like going to the store and buying produce than complaining it went bad before you ate it, it's not the store's fault because they sold you something that wasn't bad then it went bad in your possession

[@silversubaru590]

whatever it costs charge him double

[@robbylake3784]

@@fishflash1 Yeah, he was trying to get it fixed for free..

[@carmichaelmoritz8662]

@@fishflash1 It looks like the guy is pissed due to the fact he's carrying triplets inside of him. 🤣😂🤣.

[@huhwhatomg]

What a tool. No rational person would've come back like that.

[@guildfordian89]

I don't understand the Americans obsession with litigation...? They all seem desperate to sue each other rather than dealing with things amicably.

[@b5maddog]

Keep it Peter. You’ll find another buyer. Someone who respects you. 90 year old mechanical slot machine will probably have issues from time to time. You’re the best Pete

[@chriswisley5460]

More like 40 it's a reproduction from the 80s

[@vibecity5381]

What a bad business decision. Burn your bridge with a loyal customer so it can fail on another victim, then end up with no repeat business from either one

[@justcurious3525]

Keep it after the customer brings the rest of the parts back.

[@NuTTzO]

@@chriswisley5460 says who?

[@Trojanns]

It’s a replica machine LOL

[@noahsathletics]

He probably forced a jackpot but opening it and stopping the reel by hand and messed up all the levers and notches are not aligned.

[@jayrivergutz6244]

Why would you want to do that for anyway?? Literally, you can just get the coins from the abck anyway...

[@thetechgenie7374]

No it definitely the lever with the spring not moving to lock position fast enough. Likely lubrication that turn sticky over time. You can see it when he has the back open and works the mechanism.

[@mrBDeye]

Yeah. He opened it up for sure, broke it, then called around for cost to fix it. Then had the idea to haggle the antique shop to pay half of the cost. Well his idea worked !!! My guess is he will do the same when buying a used car from a private seller. He should wear a T shirt that says “My name is Duffus Everything I buy has Lifetime Warranty “.

[@djea3589]

@@mrBDeye I can tell that you are a seller and think that you do not have to follow the law. "Fully refurbished" was stated. It is mechanical and there was a maintenance issue that caused the failure. Under law this could be considered "Fraud in the inducement. A criminal offense in almost every state.

[@Peytonsadventures17]

@@djea3589lmaooo it’s called “as is”

[@nimrodhawk4011]

Man, life's too short to be dealing with these erratic, fast-talking guys. It's like they all have the same NPC coding.

[@ACTS238JK]

You handled this really well and went above standard customer service

[@richardc5100]

His wife probably got mad he spent so much on it and was forced to return it with a lame excuse.

[@catherinemcmurdo7207]

I can’t picture that guy with a wife.

[@dancalmpeaceful3903]

It's called getting "wifed" I and my wife deal in collectibles ....it's happens to us all the time. Usually we do offer a 30 money-back guarantee on any collectible we sell - AS LONG as it comes back in EXACTLY the same condition it was AS IT ORIGINALLY left.

[@mark2474]

That machine is a reproduction that was made in Carpentersville IL in the ‘80s and ‘90s. The person that made them is now deceased, but he owned many of the factory dies when he reproduced them. He did not use case-hardened steel on some of the parts like Mills did in the ‘40s and his machine’s didn’t quite hold up as well as the original ones did.

[@oldscoolcooldiecast1879]

Thank you I knew it wasn't made in the 30s you could tell it was a reproduction but a nice one

[@chriswisley5460]

Thank you, I have seen many of the gold nugget reproductions and thatachine isnt worth 2200

[@mark2474]

At the coin op shows you would be lucky to get $900 for that machine. They don’t have a reputation for longevity!

[@dancalmpeaceful3903]

@@mark2474 Interesting - did not know that. I personally have a "Mills Black Beauty" myself (yes - I know it's a common unit). It takes dimes and it seems to be a good unit. Got mine for $900 many years ago (about 26 years ago I think ). It's not restored but it looks good.

[@MrArmenian17]

@@chriswisley5460 probably why he wanted to return it then. Realized it wasn't it, probably had plans to resell it, wanted an excuse to return it

[@alarakprotos5032]

he didn't deserve your generosity

[@ausprime]

I'm glad you saw what the issue was. And you should be able to do an easy fix. Even though it's not your problem, you still offer to fix it. That's bloody amazing service 👏

[@Doobie_AdamsSSB]

Losing that guys business (especially since he’s already bought that machine) is definitely a net positive for the business…love the content Pete!

[@TheModernCentrist]

Like just imagine telling someone “yeah bring it back and we’ll check it out for you” Then they drive 2 hours back and now you’re all like “yeah man there’s nothing I can do for you, maybe you should’ve thought about this more before purchasing” 💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀💀 lololololollllllllll 😂😂😂 that’s like something out of a comedy skit 😂😂😂😂😂😂😂😂😂😂😂😂 Then cut to scene where the guy is driving 2 hours BACK HOME AGAIN FOR 3RD TRIP with a broken slot machine in his passenger seat 😂😂😂😂😂😂😂😂😂😂😂😂😂 lololol He would’ve been better off staying home and letting Peter gaslight him over the phone!! It would’ve saved him 4 hours on the road all together lolololol People like you are so fucking stupid. The fact you can’t comprehend the customers side of the story is hysterical and baffling all at the same time

[@kennybeaudrie9021]

Simple; SOLD AS IS You’re an amazing person. You’re a business man too. I’m sure it’s a hard business to deal with but you do fantastic. Keep on doing what you do. You have my respect sir

[@ashevillecomics637]

exactly this. I am a business owner who buys used items, I make sure they know neither of us guarantees the other anything

[@origintrackz5235]

It was working fine too! i would have told him to kick rocks...

[@sara31773]

People don’t understand “as is” or “final sale”. I worked for a retail store that was closing and while in liquidation everything was a final sale. So I told the customers the purchase was a “final sale” and they’d be like “ok”. Then I’d say “so that means if you take it home, plug it in and it doesn’t work, it’s still yours”. People were like “oh 😮”. So funny.

[@Aaron-zu3xn]

easy fix probably a jammed spring catching on the spinning wheels might even just need oiled,modern quarters cld be the issue they didnt even exist when this was made,could be not level on his table and thats it

[@butterfinger4393]

It was sold as is, but it was also sold as a working unit.

[@brandoncook8300]

I absolutely love this channel. Great content. Well done

[@Frank-qm3ym]

Love how you show us what it’s like for you as a retailer. You are teaching us!!

[@bengepp9314]

"I lost sleep all weekend" 😂 I'm sure that wasn't the only reason , GearHead !!

[@Bigdogbarkinq87]

Hahahahaha exactly what I'm thinking.awesome

[@Haddley333]

Do you mean he took it apart or is that slang for druggie?

[@Haddley333]

Never mind, this dude is on meth lol

[@frostedlambs]

​@@Haddley333 slang but i dont think he is

[@ballzmckgee3167]

He had an identical one, took a part outta that one for the one he already had then wants to return that one, seen it a thousand times 🤣

[@marcellachine5718]

Classic Ebay type scam.

[@M3LTUP]

+100

[@vibecity5381]

Why would he drive 8 hours (2h each way x2 round trips) just to spend half on labor and parts, when he can buy the part himself for lower net cost...

[@dancalmpeaceful3903]

That's a classic scam with selling records on ebay.....beware...

[@ballzmckgee3167]

@@vibecity5381 I was joking dood..if u watch the video the spring is obviously just worn.

[@DRkosarie]

I love mechanical machines. His quick diagnosis and simple solution shows his love for his business and care for all items in it, and that was dope!

[@TruckerZeus]

This channel just came across my feed. Now I’m hooked and subscribed . Love it. Great content Peter! The rabbit hole got me, again.

[@mozu517]

You are more patient with customers than I am!

[@dougfoster445]

well he runs a business and just sold him a 2,200 machine. If you dont take care of your customers you won't be in business very long.

[@leshgooo1016]

@@dougfoster445 it was sold as is. Not his problem especially when the customer tried it before he bought it.

[@dougfoster445]

@@leshgooo1016 yea ofcourse legally u are right. But shit like that will end up being much worse for u since those types of customers can be a nightmare for your company image

[@zachariah7114]

@@dougfoster445 exactly. The only person who actually gets it in the comments. You sir, I salute.

[@davidellis5141]

Sold As Is .. Sale is final.

[@Abandonship31]

​@UltraMAGA420 used, antique, from a pawn shop. Its 100% as is. You never hand over that much cash without making sure it works first. Which he did. Its on camera working, it goes out of the store with this guy and all of a sudden is not working anymore.... sounds like someone was going to hard with his new toy.

[@jasontercey9158]

I love watching your videos as it entertains me Not only entertaining but educational as well! This is my favorite channel of all.. Keep up the great work!!

[@user-ji1yv3om3v]

Love man from 🇨🇦you are very honest love your store wish to visit it some day

[@sav3429]

Sold as is. And if it's broken he has to pay for it. P.s I don't live but about maybe 10-15 minutes from the shop. Keep up the videos.

[@dathyr1]

Yes I agree with you - sell it as is. He was taking a risk buying a 1930 slot machine. The thing is, what happens if he gets it fixed and it breaks again in a week. That slot machine is a mechanical nightmare and lucky that it even worked to begin with. Peter should of said when he bought the machine, I am not liable if it should break down. I wouldn't get this item, but I will say cosmetically it looks very nice.

[@CoMmAnDrX]

Antique sold as is, no refund!

[@euphemiaknw7696]

I'd be so lucky to have the situation happen to me. Great businessmen have happy customers. I'm impressed at your willingness to work with him. Good businessman.

[@deejayy8303]

All sales are final once you leave that store… whatever happens when you step outside that door is on the BUYER!

[@MrSaddie123]

I would work with the guy as long as his attitude is right BUT if he threatens me my kindness would end. TFS Bubba!

[@JeffreyReed4380]

As is! Give him the names and numbers of the guys you know who can possibly fix it and let him deal with it! Just like a used car… AS IS! You’re such a nice guy Peter… people shouldn’t take advantage of that… hope all turns out well! God bless!

[@djea3589]

EXCEPT he stated it was FULLY RESTORED. This precludes most arguments. Te weak spring tells me it was not. The lack of lubrication (which requires cleaning) proves it was not. Then he made the statement that the owner restored it in the 90's. That is Fraud in the inducement and a criminal act in almost every state.

[@mcmac438]

That guy was amped up on something, you went above and beyond what I would have.

[@snow_cap]

You are too kind Peter omg you are really service-minded

[@fomocopowersgarage7103]

Those things are soooo touchy. I have the same one in my house. My father in law has a similar one. I'm guessing he was trying to cycle the arm too quickly and it jammed up.

[@jacobg6528]

He said himself. He was pulling pulling an pullinnn

[@GRAFHC]

Dude probably smashed it with his fist after a long night of drinking or something along those lines... I used to deal with people like this all the time and when they wreck stuff up they complain and hound until you just cave and deal with it. It sucks but thats business, sometimes you eat bear, sometimes bear eats you.

[@rockinyouallnight]

I can totally see him and his drinking buddies hitting the machine after it didn't give them $2 million 7 in quarters after the first arm pull. Typical trash.

[@John-wm6fg]

You are a Man of True integrity ! Anyone else wouldn’t have bothered to even check it out , quoting all sales are final , I do not know what the outcome was but you went above the threshold of a businessman , just trying to pacify the buyer !!! Much respect to you Sir !

[@bryanpure6366]

You handled it perfectly...a lot better than I would have...especially since he yelled at you through the phone

[@CCdion23]

For you to even consider helping him, shows your character. You’re a good man with an honest business ✌🏽

[@rdaws73]

I mean he has a KZbin channel. Have to keep a good image.

[@chrismihigo3113]

low bar for character lol. So selling broken items and then possibly splitting repair costs is high character these days? 😂

[@chappy24]

@@chrismihigo3113 lol i know, machine probably locked up on Jackpot, Pete wasnt thinking correctly. I bet there is a way for the casino staff to re-release it and it locks up so they can pay out the jackpot. It locked up on Jackpot thats what the guy said and that was the cause.

[@Correction294]

When dealing with second hand goods, unless specified, it’s always sold as seen. If it worked perfectly in the shop then that’s the end of the story. If this is a 90 year old item, what do you expect?

[@adammonahan687]

Sure the hell ain't the case on ebay hah

[@vibecity5381]

It's not the case anywhere I've purchased (I always win chargebacks when seller scams me like this one in the video does)

[@Eliwood407]

Dude you're just so fun to watch! You're so wholesome, fair, kind but also realistic. You happily help people, but you don't let people walk over your generosity. Truly a rolemodel!

[@shawnpepin7890]

I worked at a pawn shop for a year or 2 in my 20s and man i muss these kind of conversations... not always fun, but you learn alot about people

[@fookingsog]

90 Year Old Electro-Mechanical Device....What Could Go Wrong?! 🤔🙄

[@dancalmpeaceful3903]

The slot works A LOT better than Biden....I'll say that. I recommend having the slot machine run the country.

[@TheOddOddish]

You handled the transaction like a true Gentlman and Professional! I know sometimes it may feel like you are getting wronged, and you had no knowledge of this damage, but for the sake of your name and reputation, you just handle it, get it done, treat the customer right, and move on to the next one! Well done! My level of respect went even higher Pete! Oh yea, thank you for the PSA 10 Beedrill V! It arrived perfectly!😊

[@Pants.69]

YOO ODDISH LETS GO

[@tweedle634]

Your a really nice guy. I hate customers like this who cannot take accountability for a product that CLEARLY worked when they bought it.

[@keithsimshauser5895]

I juss discovered ur channel on KZbin... i cant stop watching... i like ur shows more then pawn stars... keep these videos coming... cheers from WA state...

[@willtherocker2373]

Pete, honestly all sells should be final. I’m sorry you have to go through that. Have a wonderful, blessed New Year’s.

[@StatusVolt-hi3ft]

You're the kind of person I'd purchase something from your store simply because you're a genuinely nice individual.

[@evolutionofcando379]

this owner is the best! great channel

[@ryanh1015]

you do make a very valid statement. It's old as all can be, who knows how it was secured and transported on the 2 hour trip, and who knows how it was used.

[@woolly2426]

I have worked in supermarkets for 40 years so i have a lot of experience in handling raging customers. You handled that perfectly . And when you got the machine to work he would have felt completely foolish . Love the videos and your parrot has perfect timing :) .

[@vibecity5381]

Why when machine is fixed he'd feel foolish? It confirms his assertion it is broken...

[@parisbaxter4996]

@@vibecity5381 lmaoooo you’re still going 😂

[@FLOWERSANDSLOTS]

It worked when he left. Unfortunately, if it's not working after in his possession, he's responsible for getting it fixed. It happens. You are right. It's mechanical and 100 years' old. I think you were very fair and reasonable to at least invest a little bit to fix it. It's a beautiful slot machine. I just love Honey!😻

[@adammonahan687]

If only ebay worked that way. As a seller I've lost thousands due to buyers literally breaking the item and ebay siding with the buyer

[@ajones1214]

It didn't work dude watch the entire video

[@FLOWERSANDSLOTS]

@@ajones1214 FIRST OF ALL, I'm NOT a "dude". Secondly, it DID work when he first purchased it. It only failed AFTER he used it at home and brought it back to the shop. Lastly (Third), I did watch the entire video.

[@justcurious3525]

@@ajones1214 It worked when it went out the door. You expect a reseller of a 100 year old mechanical device to offer a warranty?

[@vibecity5381]

@@FLOWERSANDSLOTS Why does it matter when it stopped working? Seller already admitted age is the likely cause, so it would have just as likely failed in-store. Knowing this, it is completely unethical to sell it as if it worked (obviously the case for buyer to hand him money)

[@logmaster27]

It’s amazing you even entertained helping this guy. Everyone knows what you buy from a pawn shop is AS IS. No returns. It is up to the buyer to check it out and decide if they want it. After that it is theirs…PERIOD.

[@Mvineyard]

I don’t like dealing with customers. We have an antique store and a jewelry store and when they come off accusatory and irate right from the beginning, they’re just that type of a person you don’t even wanna deal with. He should never called you screaming you should’ve had a conversation with you first.

[@nilescox2900]

Love your content and ability to handle distressed and rather rude customers. I hope you have all the success!

[@evanwallace4510]

I think I speak for all of us when I say I can't wait to see the follow up video to the slot machine

[@davidgirard1398]

First time watcher - will definitely watch again!!

[@michaelkrynski7793]

Hello from Chicago, IL! :)

[@Sidicas]

Please keep us updated on the slot machine. Very interesting and sounds like a very easy fix.

[@BatisteBieler]

I would I loved to know. It is actually interesting.

[@griffinshortclipschannel1914]

You handled this well. The internal mechanisms are well built, but at age 90, it really shouldn't be a Man Cave toy for friends and family to pull the handle like it was built yesterday. He should take care of the museum piece he bought. Pull the handle once in a while. It's harder and harder to find folks that can fix them.

[@andrewloranger]

Exactly - this guy went home and ran quarters through it until it it malfunctioned just so he can make an issue of it.

[@mattwatson]

They aren't hard to fix for someone with a little logic, they have very straight forward easy to work out mechanisms. They were designed to go in corner stores and had to be easy repairable for the store owner.

[@treecityrider5232]

You’re the most standup pawn shop owner I’ve ever seen. Good for you man. I wish I lived near your area and I would shop there

[@djderekrock]

Dude needs to take ownership for deciding to own such an old piece of equipment and get it repaired himself, not put it on the seller to find a repairman and split the repair cost. ridiculous.

[@BurntMike26]

Seeing how you treated this guy who was unreasonable from the jump as soon as something went wrong makes me wish I could shop at your store, but I don't even live in the US. You're a great guy Peter and I absolutely love your videos. Thank you.

[@vibecity5381]

It is unreasonable to demand a refund after an item advertised as working turns out to not, causing 8 extra hours of driving? You must waste a lot of money on broken items

[@Rafaahh]

it was 2 hours away not 4@@vibecity5381

[@jonirving5606]

You are an honest businessman. I hope all of this works out for you.

[@nq3052]

Peter is a great dude I wish I lived closer to his shop I'd do business with him ... He's an honest man . Then he never has to worry about bad blood.

[@trucktruck588]

Buy it back. And refuse future sales to him. Great diagnosis on your part too.

[@ImmuneToKnives]

From my 20 years of sales and services in computer repairs, not to put that guy in a category, but he reminds of the type of people that would buy a computer completely repaired (and I know the computer is 100% good to go because I take pride of my work) and come back a couple days later saying its broken. I would point out to them this wouldnt happen unless it was dropped or knocked over. Then trying not to admit it, they would try to go half on the cost to fix it again or pay for the part needing replaced. Something tells me they were rough with it or something got loose in transit since it is an old machine. What I would have done is ask this guy if he wants to return the slot machine and get a partial refund or keep it because it's an antique and sold as is. Especially if he was told that during the transaction. Customer isnt always right.

[@outdoorsaddiction1085]

You’re a genuinely a nice guy Pete. Don’t change!

[@navagatingthroughthebeasts2908]

All folks should do business like you , world would be a better place

[@deejay2294]

You have the patience of a monk, it's truly something to strive to

[@badboysc21]

This guy is one you wanna part ways with after this. He'll always want something for "his inconvenience " smh

[@280zone]

I am going to assume your receipts say as is. The guy is a blow hard trying to intimidate you, he won't even let you finish a sentence. Too bad he didn't bring the base back cause now you can't even refund him and send him on his way. He doesn't feel "taken" or he would have brought everything back.

[@alexw368]

He is clearly on drugs

[@tubester4567]

Im not so sure, If you're asking $2200 for an item, you're saying/inferring its in good working order. $2200 is the price of a perfectly working machine. The customer has a right to expect it to work properly. It is possible that the customer caused a problem by transporting it on its side or something, but unless you can prove that, I think Peter has a responsibility to fix it, or sell it for a cheaper price.

[@justcurious3525]

@@tubester4567 Everybody in the video agreed that the machine was working properly when the customer put down his money and walked out the door with it. If the customer just wanted his money back, then he should have returned the entire thing, but he left the base at home. He was putting Peter in a bit of an awkward spot and appeared to be looking for a discounted rate after he agreed to the price. Wouldn't it have been fair for Peter to offer him a full refund when he brought back all of the parts?

[@stephens.3483]

@@tubester4567 sold as is.

[@xhappybunnyx]

Oh shit! Was wondering where this was and noticed the fighting illini sweater! Might come pop in next time I'm visiting

[@tgreen3198]

Your soo nice how your so loving to gour animals. You must have a warm heart xx

[@pegedey1291]

Glad that man calmed down. Great magic trick! 🎩 hello Honey and Ruby!

[@DB-po8rs]

As is. Its his deal. Who plays with that old and valuable of a machine anyway? He gets what he gets.

[@tctcllc6949]

Omg, the magic at the end had me rolling - best part of the video!

[@datruth72]

Just watched video, you are right, sold with no warranty or guarantee

[@arbackhaus]

Love your videos, Peter. Hope you guys are doing well. Thanks for everything.

[@rzbkfan190]

You handled this more than fairly.

[@vibecity5381]

If causing a customer inconvenience of extra 8 hours of driving (2h each way x2 round trips) to fix what was clearly advertised as working (otherwise buyer wouldn't have paid), then forcing them to pay half of this hidden fault is "fair" to you, I pray I never run into any of your items for sale

[@rzbkfan190]

@@vibecity5381 It worked perfectly in the store before he bought it. Who's to say the buyer didn't abuse it at home. The way he was jerking on the handle and manhandled it with force tells you a lot of how this buyer treated it. He sold it working and also specified "as is". I also hope I never sell to you as you seem to be the type to buy a new suit and return it after the wedding.

[@vibecity5381]

@@rzbkfan190 Seller also awkwardly tried to blame customer, however he already admitted "these things are old" (revealing he knew it was faulty). Just because you two think like twins doesn't make it "fair" to hide the defect (just explains why you wrongly find it "fair")

[@vibecity5381]

@@rzbkfan190 Also you both keep clinging to "as is" which is *exactly* how shady sellers reason after dumping defective product on unsuspecting victims. You guys are easy to spot a mile away...

[@rzbkfan190]

@@vibecity5381 Whatever. Edit: Out of 1500 comments 1449 of them expressed thoughts like mind and one didn't. Your reasoning is skewed.

[@theshocker9188]

This situation reminded me of when I was in car sales. I had a customer who was so nice, deal went smooth, everyone’s happy; next day check engine light on a year old used car with 5k miles on it. We took care of it at no cost, but it really sours a nice interaction

[@sarahdeshay1394]

I sell used items much the same way that you do and I am impressed with the way you handled this situation. Making the customer feel like he or she was treated fairly is always the best thing to do even if it costs you a little. An unhappy customer can really hurt your business, but most importantly it was the right thing to do and that is what life is all about. I’m sure you got the issue resolved easily and turned a potentially negative exchange into a positive one. Bravo!

[@gailresources3970]

Honey’s face …she is gorgeous. And Ruby? Well she knew the video trick was all about timing. And she nailed it. No magic needed though, you are all special.

[@RollTide24-7]

Respect brother. You're a helluva business man!

[@johnnywhitmire3460]

You have to make it good either fix it or refund it to keep the integrity of your business

[@youtubecommentsectiondebates]

90 year old machine purchased from a pawn shop should always be sold as is - caveat emptor

[@mikemcsweeney4753]

When you put in the quarter and it worked... His jaw dropped lower than the handle! I would give him his money back and sell it to someone else. That guy will be calling every month.

[@humor62]

Pete is a people person, he was being fair to a customer, and a happy customer always brings you more business, nice customer relations Pete! This is why you are successful in business and on youtube!

[@Robert-ec5qw]

Kick rocks, but you're a good dude. More patient than i could ever be.

[@whocares9033]

7:00 that is THE most fair thing, tbh Good on you, for real!!