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Healthcare Quality is Diligence, Thoroughness and Attention to Detail... Learn How to Find It.
Over 100 years ago, Dr. William Osler was the founding doctor of the Department of Medicine for the Johns Hopkins School of Medicine in Baltimore.
Osler said the greatest shortcoming of doctors is Apathy, Complacency, Indifference.
Conversely, high quality healthcare is defined by just the opposite... Diligence, Thoroughness, Attention to Detail.
Compensation should be structured in a way to promote diligence.
Fee-for-Service promotes rushing... potentially at the expense of diligence.
Highly complex medical situations like major surgery, cancer, cardiovascular disease and high-risk obstetrics should be treated by diligent healthcare providers.
Seeing a primary care physician first or using a healthcare navigation service may be good ways to identify diligent doctors in advance.
Similarly, a patient can judge a doctor's quality and diligence themselves by 1) how well the doctors listens, 2) how well the doctor explains things and 3) if they wash their hands in front of the patient.
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