Heat pump user tips #1 (Filter maintenance)

In the first video of the heat pump user tips series, Matt Wagner will walk you through the process of checking, cleaning, and replacing the air filters/screens of the Fujitsu RLS2 heat pumps.
insourcerenewables.com

[@Jamiesjammin1]

Thank you so much for this video! Please don't take it down! I use it every time I have to change my filters! God bless you for sharing this with everyone!

[@georginaharrison2578]

*So amazingly quiet and **Fastly.Cool** in my room! 42db is at a whisper level. I bought 2 and installed myself.Very sturdy bracket and easy to adjust to fit windows of different size. Absolutely fabulous units!!*

[@carolynclark455]

Thank you so much. Being retired and videos like yours for simple but necessary maintenance makes my money go further ❤️❤️❤️

[@ozspur]

Thank you so much for your videos. They have been a massive help. We have just bought a house in Norway and could not get the heat pump to work efficiently. Now all is good and at long last we are feeling warm in our new home.

[@thezinimlay8041]

Thank you so so much. I was about to call the maintenance company and you explained the process extremely well and now I am not freezing. Happy holidays to you and yours.

[@sacredthyme4617]

You are AWEsome = so glad to find someone with a great voice & easy to understand. Much LOVE ~

[@ll4092]

Thank you so much, drove myself crazy trying to figure out how to open the darn thing which I had done before but forgot! Thought I would just have to pay and get someone in to do it but then....It was a blessing to find your video. All done and clean.

[@sammysworld5485]

I just got a Fujitsu mini duct installed & this was very helpful. TY!

[@lisalynch7133]

Great, informative video! Helped me troubleshoot and clean my filters all by myself.

[@SWMSALMON]

Thank you so much Matt. I was in the hospital 5 years ago with a rare brain illness and one of my best buddies was at our home when the Fujitsu Unit was installed and since then he has always cleaned the filters for me. He has moved 5 hours away so I decided to try to clean them on my own. Certainly not rocket science but I couldn’t close it properly after everything was cleaned. I tried a1/2 dz times & KZbind it. Your video was the first one I tried and being a trainer when I worked I certainly appreciated your training style. Of course when I powered it back up I forgot it takes 3 mins to throw heat. The satisfaction of it working was almost like playing a grilse at our camp on the SWM in NB. Again thanks for me making me feel normal.

[@MrGsteele]

Hi - I find that inevitably, some airborne cooking oil will mix with the fur, dander, and dust that accumulates on the large filters, making rinsing with water inadequate. I spray the filters liberally with Fantastic and let them sit a few minutes before rinsing with hot water. If they look off-color, a second spraying, wait, and rinse cycle is warranted. You can hasten cleaning by using a soft, fine bristle nail brush and gently stroking the built-up dust, mold, etc. before rinsing. That makes the filters sparkle, and removing any built-up grease makes them easier to clean next time, and not as much of a dirt anchor and food source for mold and pathogens. Air drying thoroughly before reinstallation is important, as well. In summer, the vent flaps will condense moisture from the air when the unit shuts off, because the vent flaps are cold; that moisture will leave a dirty residue that is likewise a bacteria and mold culture medium. A quick pass with a sponge wetted with Fantastic will break up the residue, which can then be rinsed off with a clean sponge. Looks, smells, and IS clean and healthful.

[@daphnewright5110]

Precise and easy to follow! Thanks! All clean!!

[@eileen7291]

Thank you!!! I just moved into a new house and have never used a heat pump before lol, this was really helpful. It must of been cleaned and one side wasn’t clicked in properly!

[@belindatoby7967]

Thank you so much for this video. Very straightforward and well done.

[@andrea1877]

Thank you for the helpful video!

[@gec343]

Thank you, sir! You did an outstanding job of walking me through what seemed a very difficult procedure. You simplified, where the manual failed! Hey, I love my Fujitsu Heat Pump.

[@Camarila]

Thank you for a very thorough explanation

[@jillv2255]

Thank you. Now I just need to find out how to clean my overhead unit in the main pet of my apartment. Very helpful video!

[@morgantaylor212]

Thank you my fellow Mainer! I am so happy and grateful for your video!

[@thomasrive]

Thank you for a very informative video

[@DashCamOwnersNewZealand]

Thanks, very easy to follow instructions. I now have clean filters :-)

[@mariaclark923]

thank you for the info it was very helpful and the sense of humor with the t.p.was a hoot!

[@ecopenhaver1]

Can you explain the FILTER SIGN function on the RLS3 units and how to turn it on and reset it?

[@johnny-yo2ks]

Before watching this video. I cleaned my filters using hot water with Palmolive dish soap. To scrub I used a brillow pad not knowing the damage that it can cause. I still run my unit. What is the consequence of doing so. Honestly curious I do not want to further damage the machine. The filters that I cleaned we're the main ones that you showed on how to properly clean.

[@paulmcguire1408]

Much thanks for video as very helpful! Cheers!

[@karens820]

Great video! Thank you for the info. How often do you recommend cleaning the intake filters?

[@vaughanwoodruff]

+Karen Salemi It really depends upon the air quality in your home. You will see various matter buildup on the filter, much as lint accumulates on the screen of a clothes dryer. Like with a dryer, as the filter gathers contaminants (such as dust, hair, candle residue, etc.) the efficiency of the unit decreases. I recommend checking it after 2-3 weeks of continued operation to see how much has accumulated.

[@24101963gr]

My best result for cleaning is - put the filter in a dishwasher. They were afterwards super clean, no fat, no dust, like new.

[@llnow1237]

Great video - thanks...love the TP...made me laugh. out. loud.

[@chuppybear]

Thank you so much for your video, easy to follow. Im a single mom so i am always go to youtube looking fo help!😊

[@bloodinthewater]

Super helpful thank you!

[@Hsbsbdjdjeej]

Great video. Having your partner filming allowed me to see everything- vs you talking and filming. Thank you.

[@raye-annedoucet273]

I have this exact model and the door that lifts won’t lift anymore. Any tips on something I could do to fix it?

[@kenniekhaos]

Hey. not sure if you will notice this. I have the same heat pump but our door is having a problem the door sensor keeps going off a few times making the heat pump unuseable our clip was broken but we glued it back together and it worked for awhile... but not its not working at all... is there any way to maybe unplug the door sensor.... because it is most of the problem... than to get some guy to come in for like 5 mins for 100 dollars to fix it.. than likely another 40 bucks because.... "service call"

[@khoale4755]

When you're not using the AC for long periods, is it better to turn it off at the switchboard? Or there's a grey switch near the outside unit do I turn that off? Does the filters need to be completely dry before you put them back?

[@georgethomas7814]

Brilliant help. Thank you

[@TechnoEsoterica]

Thanks man! I've had mine for a few years and it was like a carpet in there!

[@tauqirkhan1]

I have cleaned the filters and followed all instructions but the cover is not moving up and down can somebody help me please

[@jo-penford]

Hi I'm in NZ and have one of these. I can't get the hood of mine to move up and down as it used to. It just sits in the down position. Please can you help, I'm broke and it's winter here. Is this something I can fix myself ? Thank you

[@nattie_ceee5989]

I can’t thank you enough for this.

[@dellaarnold4161]

Hi... my Frigidaire heat pump is on air conditioning right now. The remote broke and I don't know how else to shut it off manually. Is there a way to open the heat pump itself and shut it off until I can replace the remote? Help please!

[@tjones6478]

Thank you for the video! However, I am not sure what the top cover is no lifted and it is blocking the vents to blow out air. Right now it is blowing down because the top cover is covering all the vents. I think it is missing a clip in the middle under the top cover?

[@hitbyabusandimdoingjustfin5514]

We have the EXACT SAME problem, and it looks like we are also missing a clip! Any help will be greatly appreciated. And if anyone else knows, would love to hear from you, too! Thank you :)

[@daneyuleb]

Excellent video--best, clearest "real world" explanation of what's what. Also, the only one that really covers the "air cleaning" filters being completely unnecessary for the unit to run correctly. The one in my new house didn't have 'em, and I was wondering how necessary they might be, and if they really seem to do anything for people. (My unit and air quality seem absolutely fine so not bothering with them myself.)

[@gonz5659]

Hi great video just a quick question I have a toshiba inverter carrier It seems to leak water on side and down my wall any suggestions thx

[@vaughanwoodruff]

That's condensate - it's due to either a trap in the condensate line, the indoor unit not being level, or an obstruction in the condensate line. If this is a new unit with this issue, it's likely an installation issue. Is this is the first time it has shown up after years of operation, it might be insect nests in the condensate line. We have seen a rare occurrence of a leak in the condensate pan, but that a hundred-in-one shot. Good luck!

[@gonz5659]

Vaughan Woodruff thx a lot I just bought the house last year and the unit was installed In 2013 and serviced 2017 maybe it needs to be serviced again thx again

[@flipflop3880]

But how do you make it go left and right

[@yvettenicole1]

very helpful thank you :)

[@okrimko]

HI. thx for effort I learned something watching it. But may I ask you if you can explain what for and how we use option DRY from our remote control that when i start it it seems like it does nothing. and I hoped it may be dehumidifier.

[@vaughanwoodruff]

Dry mode is meant to dehumidify. It is essentially a mellow form of A/C. The indoor unit fan speed remains constant (and low), and the outdoor compressor runs towards the bottom of its range. Indoor moisture condenses on the coil and is expelled outside. You can make it more aggressive by turning down the set temperature, but it has its limitations. If it is not drying the air enough for you, I suggest using the "Cool" mode. Keep in mind that if you use the unit to dehumidify in a space that stays in the 60F range (i.e. a basement), you will need some further work arounds to get it to dehumidify the space.

[@okrimko]

thank you very much for this clarification cuz I always thought that it does nothing because I hear no sound no matter how long I leave it to work on that DRY mode. I was not sure if it really does dehum. so now am sure I dont need to buy dehumidifier cuz my A/C is doing the job!

[@missEmanuelle100]

Hi. Do you have any advice/video on the lid front hood that stopped going up and down?

[@DerekLFoster]

The door gear has broken. They are about 10 dollars

[@marjolaineplante2213]

Thank you!!

[@parasram7692]

Hi there. Can anybody help please? When i turn my Fujitsu heat pump on , the hood doesn’t slide up, however the unit is working fine. How do i fix this?

[@amysantos2876]

Great explanation of everything under that hood! How often do the hood senors need to be changed? I absolutely dread cleaning the filters because .every.time. on both of my units, I receive the error code that the hood is not closed properly. Its been a game of chance and skill, to see how many times I have to open and close the hood before the unit turns back on.

[@rpeek]

Thank you, very helpful.

[@MrZonkeywood]

I just cleaned my filter now I have the lights blinking. Do you know if the center clip actually needs to be closed? It juat looks like Styrofoam in the spot the middle clip connects too? I've clipped all 3 connections down and it is still not working. I'm wondering if I broke something on the center clip?

[@MrZonkeywood]

Is there a way to check the switch. Do the latches actually make any type of electrical connection or just hold the main switch down?

[@RamsdenIan]

Was the toilet paper in the shoe deliberate?

[@insourcerenewables890]

Glad you found the video helpful, George. If there are any other videos you'd like to see regarding heat pumps, we are always open to suggestions!

[@kpbeachbum56]

Insource Renewables &

[@kpbeachbum56]

George. Need some help my Indoor unit is. Leadkin g. How do I stop it. My. Drain. End Outside was covered. With screen.

[@insourcerenewables890]

It is likely a condensate drain issue - it could be a trap or obstruction in the condensate drain.

[@gselle8163]

Matt I cleaned my filters like I have many of times and now my front door that goes up will not go p all the way and when it starts to run the door will fall all the way down. What or how do i fix this?

[@insourcerenewables890]

Sorry for the delay... the door typically won't stay up due to a broken gear on the intake grille cover (the part that goes up) or if the dark gray cover behind it pulls out when the door goes up. If it is the gear, the unit will continue to run without lights blinking an error code. The fix is as simple as taking of a couple of screws, replacing the gear, and replacing the screws. The broken gear should be under Fujitsu's parts warranty. The other issue requires a shim to the female part of the cover clasp. It takes about 30 minutes for a technician to fix with the correct part.

[@sillyboy3938]

what does blinking green light mean

[@killNINAproductions]

I’m still having problems with the error code even after closing it in properly.. it’ll turn on then a few minutes later stop saying it’s still open. Help?

[@cdoucet7295]

I have the same problem as Selle but no answers? My front door will not automatically open when power is on. Air is still coming out and no flashing “warning” light?

[@vaughanwoodruff]

This is a common issue with the RLS2 line. It is likely that the gear on the door is cracked, thus it won't engage when the wheel in the unit turns to open the door.

[@mattmacdonald1094]

So what do you do with the ion filter and the other little filter? it's okay to leave them out? I can't find replacements anywhere.

[@vaughanwoodruff]

They are not necessary for heating and cooling purposes.

[@corinnemcleod1804]

It's easier to clean the screened filter in the shower. Good video, like the TP stuck to your shoe!

[@tdr5944]

awesome!

[@imaginaryapple8838]

Nice video.. I'm at 10:08 of the video and in my case, the hood has not held up on its own - any idea why this could be and how I can go about fixing it? : (

[@curieusedi]

Got the exact same problem... What's more, I have to put tape to hold the hood because it won't come up on its own when I turn the machine back on...

[@insourcerenewables890]

Sorry for the delay - if the front door doesn't stay up, it is typically because the gear on the intake grille cover (the part that goes up) is broken. It is a reasonably simple repair that requires removing and replacing a few screws and a new gear. The part should be covered under warranty.

[@insourcerenewables890]

@@curieusedi, there was an issue with the early RLS2 units that led Fujitsu to develop a plastic shim that is placed adjacent to the female portion of the clasp that keeps the darker gray cover under the intake grille cover secured to the unit. We have seen several other approaches to resolve this issue - a technician should be able to resolve it with the right parts in 30 minutes.

[@rrt401]

How often do you recommend the screens be washed?

[@insourcerenewables890]

It depends upon the air quality in your home and how much you use the unit. We recommend inspecting the screens every couple of weeks after you have put them in to see how quickly debris accumulates on the filter. For most homes, the filters need to be cleaned every couple of months.

[@pedroelcovidio1099]

Thank you so much ;-)

[@carolinemillyard]

Does the heat pump need to be turned off at the wall too?

[@vaughanwoodruff]

It should be.

[@martinhami3]

Thank you

[@mcheretic1068]

I have this unit, took off the filters and cleaned them. The door closes fine but when the door starts to slowly move up, it gets to the top and just falls closed again. No error code but the unit works but the door is closed so the air doesn't flow. I have had to duct tape the door open to keep the room cool. Do you know how to make the gears catch again?

[@vaughanwoodruff]

If it happened following a filter cleaning, I am suspicious that the cover may not be properly reseated. Typically this would trigger an error code, so it is quite possible that the plastic gear on the cover is broken. They crack sometimes, which requires replacement.

[@mcheretic1068]

@@vaughanwoodruff Thank you! :)

[@master_vator]

so i dont really have to replace to two filters in behind the main ones?

[@vaughanwoodruff]

+vator exca05 Not unless you are concerned about the air quality and deodorizing benefits of those two filters.

[@master_vator]

Good enough, thanjs

[@123ram123ram]

Are both of the smaller filters standard? ie: I have a 15RLS, and was wondering what small ones, part numbers etc. fit in the 15RLS? Thank you kindly...

[@vaughanwoodruff]

+123ram123ram Is it a 15RLS2 or a 15RLS3?

[@123ram123ram]

+Vaughan Woodruff awe crap, sorry about that, it is a 3.

[@vaughanwoodruff]

+123ram123ram The part numbers for the filters are as follows: K9315361035 APPLE CATECHIN RAC-RL UTR-FA16 (2 PCS) K9315361042 ION DEODORANT FILTER RAC-RL UTR-FA16-2 (2 PCS) K9317250009 AIR FILTER KIT HFI UTR-FA16 + UTR-FA16-2 NO FRAME The third item is one of each filter. They are not cheap - usually a pair is about $50.

[@123ram123ram]

+Vaughan Woodruff Thank you kindly for your replies Vaughan, you are a good guy. I watched all of your very well done videos, you have about the best ones on the topic on KZbin. I finally figured out the evil timer settings, if I will remember how I did it is a different story, ha-ha, cheers, and thank you again for your kindness.

[@ronstadtfanaz]

How problematic is having cats and dogs going to be with those filters? My window unit stopped totally because of dander buildup on the coils. Even pet hair from the outside got into the air conditioner. Would the same happen on these units?

[@insourcerenewables890]

The hair will end up in the unit - cleaning it is pretty easy.

[@Dr.Faustus94]

How tf do i d8sconnect a units power entirely

[@dougpenerosie9409]

V Great thanks 😊

[@trippleglacks2663]

I used a partial i had a thick layer of dust

[@wahdaerff]

my fujitsu rls2 is spitting out water is there any reason why? or how i can fix it?

[@vaughanwoodruff]

This is a condensate issue. There are typically three reasons this might occur: (1) the indoor unit is out of level and is accumulating condensate, (2) there is a trap in the condensate line or the condensate line is not sloping to drain, or (3) the condensate drain is plugged. Sometimes spiders or other insects will build in the condensate line - you can look in the end of the condensate drain to make sure there is no stinging critter there and then blow into the condensate line to dislodge any webs, etc.

[@wahdaerff]

Vaughan Woodruff thank you so much for replying back. Do I need a ladder to check? Or can I do this from the inside? This unit is on the 2nd floor

[@vaughanwoodruff]

The termination of the condensate drain is likely outside near the ground. Look for a corrugated flexible plastic line (looks like the tubing kids spin fast to make a whistling sound) or PVC line. That would be the one to blow into.

[@joelmartin2549]

My unit is throwing this error code even though it IS closed correctly. It has done this many times over the few years I’ve had the unit, but I’ve normally been able to solve it by turning the breaker of for a few minutes. This time nothing works, does anyone have any ideas?

[@vaughanwoodruff]

Joel, if you have the intake grille cover open (with the orange kickstand up), the switch is located on the bottom right corner (below the kickstand and beside the electrical cover). If you hold that in and the code doesn't clear, you have a bad switch. If you hold it in and it does clear, there is an issue with the seating of the grille cover.

[@joelmartin2549]

Vaughan Woodruff, I’ve been thinking it may be the switch, the thing is it’s been a problem for awhile now so I’m thinking it may have been going out for awhile now.

[@buzoff4642]

Thank you, apparently I've not been closing the door correctly.

[@DunyaMakeup]

like

[@Personal_Comp]

You should never seperate the top lid from the bottom one, or put your hands between them. You should not touch the upper lid at all, except when you press it on those 3 spots at the end. You close and open the lid by little handles on the side at the same side, and close it like that, then press the whole lid on those 3 spots. You handled that lid completely wrong. You can read the same in the manual. Thqt's why you got that error at the end, which is not supposed to happen.

[@guyboucher1926]

there is a bit too much info on a model «I do not use

[@MH-ux8lu]

Didnt show the button push clearly

[@amazingdany]

Now I can't close the frucking flap, it's sticking out.

[@vaughanwoodruff]

If you're talking about the dark gray cover below the larger white one, there are three tabs. This unit is notorious for having an issue with a tab breaking or not seating properly. If you press on the dark cover directly where the tabs are located and they don't seat, you may need to take further action.

[@amazingdany]

@@vaughanwoodruff I finally managed to close it. I had to play with the tabs so the flap's could slide in, ugh...

[@nikhilkhanna3237]

Auckland Energy Solutions are a team of highly qualified professionals and accredited electricians who are not only known for the Mitsubishi Heat Pump Installations Auckland and Fujitsu Heat Pump Auckland but are the market leader in providing the most high efficiency energy saving Fujitsu & Mitsubishi Heat Pumps Installations Auckland to make you stay warm and cosy in winter and lovely and cool in summer. Also we do all kinds of Heat Pumps Servicing Auckland www.aesheatpumps.co.nz/Mitsubishi-Heat-Pump-Installations-Auckland

[@johnanstis484]

WHATS THAT STICKING OUT THE BOTTOM OF HIS PANTS - JOHN A