Husqvarna Viking EPIC 2 18 FIX Function

[@Bjmoss_1]

Just got my machine delivered, got it loadeand online. Spent a hour or so, Winding bobbins and then carefully followed all direction to thread it. Automatic threader did not work and no pop ups came up, so I just manually threaded it. Then the presser foot wouldn't go down, no pop ups and since it said it would automatically lower as I began to sew. Stepped on my peddle....and nothing. So frustrated. My store is 3.5 hours away. Paid so much for this machine and this is what happened the first time I got to unload it from the box and try it out. I could have bought a small car for the price. Hopefully it's a simple fix that perhaps I can handle over the phone. But tonight, I'm sick to my stomach from the stress. Didn't help that when I Google the problem, there seems to be ot of people having the issue.