How To Unbind Device | The Device Has Already Been Added by Another Account

[UPDATE 2023] Hikvision DVR Network Setup :
• [UPDATE 2023] How To H...
How To Download and Install Hikvision SADP Tool :
• How To Download and In...
[UPDATE 2023] Resolving Hikvision DVR Offline Issue :
• How to Resolving the H...
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This Video Explain How To Unbind Device Hikvision or Reset Cloud Device That The Device Has Already Been Added by Another Account SADP Tools. This video related to unbind device, reset cloud, and reset cloud cctv hikvision.
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Website : www.cctvupdate...
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[@hikconnect]

[New Update With Subtitle] How To Unbind Hikvision DVR : kzbin.info/www/bejne/pHLVq5qJpNKNjZY

[@cheluvaranga]

Awesome..thank you soooooo much. I was not able to add my device for quite sometime. this video explained and solved my long pending problem. thank you sooo much

[@hikconnect]

You're welcome

[@BandeRoyal]

Many thanks, very good explanation !

[@iamranjith2907]

thank you so much i have been facing this issue from 2 months since i am in a rural area the technician here didn't have any knowledge finally it worked

[@hikconnect]

You're welcome

[@srikanthpradeep8170]

Thank you so much my problem is clear

[@natarajar7683]

Thank u bro i want this video waiting 1 week for. This video usefull for me.

[@eugenemahlangu2328]

Clear instructions, really helpful. Thank you

[@hikconnect]

You're Welcome

[@PhillipMuchiri]

Getting this "Only the device in the same area with the software can be unbound from its account." error.I am in same LAN for sure.please advise .

[@amvsolutions]

i´m having the same problem

[@prasantabaruah774]

Thanks it help me a lot.

[@markbartolome6727]

Thank you so much!

[@santanudas3334]

Thank you My Dear Sir. Thanks a lot. I had been suffering From last 3 years. Nobody could not solve this issue. But Your Video brings me a grand success. After long 3 years........ Love this video

[@hikconnect]

It's Ok

[@ahmadfauzi-xn7yy]

mantaaapp...thanks for the solution....

[@hikconnect]

You're Welcome

[@Mr.Mazhar]

Thank you very much. It is really helpful

[@hikconnect]

It's Okay.

[@sunilpandey2040]

Good method to explain other

[@leonzvegla6707]

Thaaaaaaank you, now work as should :)

[@Technical_support781]

thank you😍

[@TheKurdell]

love u / tanks for the help

[@hikconnect]

You're Welcome

[@victoriacourtcyber5264]

Thank you A bunch

[@prashantshigwan9512]

Which version required in SADP tools for unbind DVR

[@hikconnect]

Please download the latest version in official website hikvision, www.hikvision.com/en/support/tools/destop-tools/

[@aksugo1642]

Hello, I'm having trouble with Unbind. It used to bind to my old phone with 'guest' account. And the old phone has been wiped out without unbind. So now it says already added by another account and I cannot unbound. So I followed the same steps here. Connected my laptop to the same router that CCTV is connected to and when I hit unbind in SADP, it says "only the device in the same region with the software can be unbound from its account". Can I get help how to fix this?

[@hikconnect]

Please send email to [e-mail] or [e-mail]

[@naylinphyo3155]

@@hikconnect Me too this error.

[@hikconnect]

Yes, you can send email to [e-mail] or [e-mail]

[@yasirfsd]

Calvin KIM can you fixed it. I have same issue. Need your help if you fixed your issue. Plz Thanks

[@yasirfsd]

@@naylinphyo3155 are you fixed this issue?

[@dinkarkumarcctv8437]

Sir entrnet ex floer pr dvr login hota h pr...cmra live view fell bttata h....kyo

[@kiraiowen]

Thank you.

[@paragjadav9355]

thanks a lots

[@hikconnect]

You're Welcome

[@RalphYT0]

bhai ji mera dvr un banid ni ho raha ha ( massage) your dvice not unbaid

[@heratlojistik4190]

Hİ dear , DS-7104HGHI-F1 SADP ERRoR-99 isnt work Is there a new software version? can you send me the link

[@calvingalgo9474]

what if the camera is given to the other person how to unbind it and it was the password has forgotten???

[@hikconnect]

You need to password reset first, then you can di unbind device

[@hikconnect]

*How to Live View Hikvision on Web Browser : **kzbin.info/www/bejne/h6ewhKtrj9KNnq8*

[@kamotepatatas1875]

Unbind failed on Sadp tool, error shown "Failed". Please help Model No. DS-7204HGHI-F1 Firmware Ver. V3.4.88 build 180131

[@hikconnect]

Your device is too old, not supported to unbind by self service, need to send to technical support or service Center in your Country

[@rasimismayilov6131]

thanks very much

[@hikconnect]

You're welcome

[@nguyentranlam7090]

Qihoo smart 360 camera How?

[@lachannel7280]

I use SADPTool to reset Network PT Camera, I already exported file and sent you. How can i get import file from you. Thank you Admin

[@hikconnect]

Please sent email to support in your Country or send email to [e-mail] or [e-mail]

[@deesanti6212]

Hello! How can I remove or stop someone else to view my CCTV from their mobile phone? I lost my phone and i'm afraid that someone might view our CCTV.

[@hikconnect]

Just change your verification code on dvr

[@deesanti6212]

@@hikconnect I will try that. Thank you for quick response.

[@hikconnect]

You're Welcome

[@deesanti6212]

@@hikconnect should I Enable Stream Encryption?

[@hikconnect]

Yes

[@andrewchristian3017]

Does this actually work? I have the air2s. And I really want the dji care refresh but this drone is already bound to previous owner. Can I still get dji care refresh? Or does it being bound already only affect fly away coverage??? I’m afraid that previous owner would report fly away. And I would get locked out of my drone.

[@hikconnect]

You can try, but if you Failed, please contact support in your Country or send email to [e-mail] or [e-mail] to get more support

[@andrewchristian3017]

@@hikconnect well does this even work for DJI drones? Or what is this intended to unbind? Do you know?

[@hikconnect]

Im not sure, you can contact support to make sure

[@a.s.3718]

NOT WORKING

[@a.s.3718]

@@andrewchristian3017 NOT WORKING. Even hikvision support on this channel do not know if this methods od good. It is NOT good.

[@alvaroalvarezlopez]

I can't unbind.. from the mobile it gives me an error that the device is not connected and from the SADP it gives me an error too..What I can do? can hikvision unbind in your Hik-Connect databases?

[@hikconnect]

Please contact support in your Country or send email to [e-mail] or [e-mail] to unbind your device

[@Mihkel65]

Is it possible to unbind CS-CV310 cameras with this solution. I tried but no good Could you help me out with it?

[@hikconnect]

For your model please request unbind to Technical Support in your Country or send email to [e-mail] or [e-mail]

[@paulinkola9947]

Hello I have bought 4 used dvr and i have all acces to enter on menu and all that , when i try to set up cloud service on an account i get the message that this device is alredy configured. What can I do to fix this ? Thank you in advance!

[@hikconnect]

Please contact support in your Country or send email to [e-mail] or [e-mail] to request unbind device. Or you can follow this video

[@daddydbo50]

I am using FOSCAM POE cameras. The message is "the ipc has been added by others" When I go to the ADD DEVICE there is not enough room to add my serial number. (I am in the US) I have three cameras and the NVR that I can not add. (strangely 1 camera works and the other three do not) Any special advice?

[@hikconnect]

I think you need contact support in your Country or contact your sales,

[@fakhrurriza9713]

Kalau tidak bisa unbind bagaimana solusinya??

[@lcsaravillo]

It worked!

[@ralfzimmermann8521]

I have the problem that when I press Confirm "Incorrect Parameters". what is the problem? thank you

[@hikconnect]

Make sure your device connect directly to sadp tool with LAN Cable

[@ralfzimmermann8521]

@@hikconnect yes I have

[@kohtet1528]

When unbind , Administrator Password && Verification code box only appear . What is Administrator password, I try already with device login password and account login password? Its is failed and finally attemp is 0. Can't found devices.

[@hikconnect]

Make sure your device have firmware version above 3.5

[@shedhead]

Those those that cannot unbind this method... If you can get the ordinal account holder to log into their hik vision account and just get them to delete the device.

[@kelvinadeline1285]

When i tried smdp, it says incorrect parameters. Can you help me please?

[@joseizaguirre3278]

Muchas gracias

[@mateoaguilar3081]

To use SADP Tool, I must connect the DVR to the computer?

[@hikconnect]

Yes, or connect to the same lan

[@muhammedomer9953]

is there any way to unbind ezviz cameras with same problem ?

[@hikconnect]

No, not support with this way

[@bagasfitria2954]

does not work but a notification like this appears : "the ip address of the device should be in the LAN"

[@hikconnect]

Yes, this methode should in the same Lan, if possible you can direct connect device to computer by Lan Cable

[@chloesnethouse]

@@hikconnect i got the same problem. Same message although dvr and laptoo is connected to the same lan.

[@alifmahmudniloy6243]

Mark Anthony Reginan yes I aslo facing see problem after connect the LAN cable also plz help

[@yasirfsd]

@@alifmahmudniloy6243 are you fixed this issue? I have same issue

[@kleovulos]

In Platform Access Mode is at EZVIZ and I cannot change it. Any help???

[@hikconnect]

I think your device not support, please contact support in your Country or send email to [e-mail] or [e-mail]

[@winduraimertha6200]

It doesn't work with me, after typing user, password also verification its always show notification says "device is Offline" please help me device type : GSDS -86308 firmware version : 3.4.84 (and there is no update software) usually i unbind using hik connect apk, but now wont work

[@hikconnect]

Yes, the firmware doesn't support for this methode, please send email to [e-mail]

[@ashishmohan550]

i am going through the same process but having a error......."IP address of the device should be in LAN"........What to do?

[@hikconnect]

Connect your device to computer with direct LAN Cable

[@ashishmohan550]

Hik-Connect Hikvision this time error came “connecting to the device failed”

[@ashishmohan550]

When tried to unbound through LAN cable using SADP tool .......please help

[@ashishmohan550]

@@hikconnect this time "device not found" error came,i had tried the same process many times but no progress in unbinding the device ....please help me

[@yasirfsd]

@@ashishmohan550 are you found the solution of this issue?

[@rafikhassan7239]

THANK YOU...........is not working for me i have this message "Only the devicein the same region with the software can be unbound from its account" what i can do please

[@hikconnect]

Make sure your sadp tool and the account that connect to the device in same region (country)

[@nooneaskedfor]

how do I control hik via web??

[@hikconnect]

*How to Update Hikvision DVR Firmware : **kzbin.info/www/bejne/bWK5ZYitjLd1qQ*

[@wojtekstefanski2674]

Hi, we bought hikvision 2 years ago but been abroad so I tried to set it up and it says that it's been bound to an account with an email we don't know, we don't have the admin password. The nvr is new from the box and I tried to add it to the app and I could unlock it using the pattern password and that's where I saw that it's been linked to a person on the other side of the country?

[@hikconnect]

You need contact support in your Country or send email to [e-mail] or [e-mail] to ask for unbind device

[@Kevinindya]

Ga bisa, ga ke detect di asdp tools nya. Internet nya beda sama yg pernah ke sambung di kameranya

[@hikconnect]

Bisa langsung hubungi Technical Support Hikvision kzbin.info/www/bejne/onq0kHl6e62has0

[@KomangMahendra]

sama om...gimana ya caranya?

[@hikconnect]

Bisa ikuti video tersebut

[@MJ-ry9il]

I have a camera HikVision DS-2CD2143G0-ISCKV When I work Unbind i have this message 'Only the device in the same region with the software can be unbound from its account'

[@hikconnect]

Yes, for use this methode, the device and laptop should be same network

[@MJ-ry9il]

@@hikconnect the device and laptop same network

[@MJ-ry9il]

The same problem

[@hikconnect]

Please contact support in your Country, or send to [e-mail]

[@megavideoke17]

how about tenda cp3

[@hikconnect]

[UPDATE 2023] Hikvision DVR Network Setup : kzbin.info/www/bejne/sJWZY316p5WjgLc

[@maeannperillo7653]

I would like to know how to remove the access to the people that I approved to share my CCTV on Hik-Connect? Thank you.

[@hikconnect]

Just change your device verification code, then reboot your device. Or delete your device, then add again

[@roryhall72]

I m stuck at SADP trying to unbind after entering pw n vc. Error message appears - IP address should be in LAN. How to proceed from here. Many thanks.

[@hikconnect]

Make sure your device and laptop in same router with lan cable,

[@PhannyObsession]

I'm getting 'The IPC has been added by others' when I try to add a Foscam R2 V4 to my myfoscam account. Will this fix it?

[@hikconnect]

You can try

[@davidkynoahdelacruz731]

should you be in the same ip address for this to work?

[@hikconnect]

Yes Sir,

[@samkuria]

Hello! How do i solve "Error:99 Network Connection Failed" while trying to unbind?

[@hikconnect]

Please contact support in your Country or send email to [e-mail]

[@bwanietatiimi3849]

I want help I cannot unbind the device since I don't know how to go to sadp tool from your video

[@hikconnect]

You also can download from website hikvision.com

[@guilleroque8600]

hi,i have a DS7116HGHI-f1 , I do it but i have this message "The device and mobile phone are not the same LAN " . Both are in the same LAN ,I can send a email for UNBIND device , help me please

[@hikconnect]

Please send to [e-mail]

[@albertorios5583]

The user acount Is frozen me da ese mensaje de error,alguna solución? Es al querer conectarlo a un celular

[@nj5195]

Device model DS-7208HQHI-F2/N/A/B When clicking unbind there is a "failed" error. I contact support, and they told me, the device can't be unbid because it's considered with cyber risk. The firmware is v4. Any other solution?

[@hikconnect]

You should send your device to service Center

[@pinelengnusantara2072]

how to delete the another account in this device, but i forget the username and pass.. please help me.. thanks

[@hikconnect]

Please contact support in your Country or send email to [e-mail]

[@ميمحمد-ذ4خ9خ]

Can I use it with Ezvez camera ? Please answer me.

[@hikconnect]

No,

[@cryptofreedrops]

Why Hik connect app is not working on my phone network connection. I got the Device Connection timed out error in Hik connect when i use my mobile phone data.

[@hikconnect]

Make sure you have update your app to the newest Version

[@cryptofreedrops]

@@hikconnect And have updated version... But when I try to connect with phone data, all live session get offline and there is a msg that device connections timed out. please check your network connection.

[@lalalola42]

Help me to reset mine ... i got ezviz mini o hd indoor camera from my friend .. but he allready pass away .. i forgot the user name and password...how i want to remove the old acc.. will u help me to make a new acc? help me please.. i will email u a detail...

[@hikconnect]

Please email to [e-mail] or [e-mail]

[@kingandrewfernandez1948]

Hi the phone that I used for Hik connect got destroyed, can I use this to unbind that phone? and add a new phone to bind

[@hikconnect]

Yes, if you remember your account, you just login with same account

[@kingandrewfernandez1948]

@@hikconnect thanks, i just did and it worked thanks a lot

[@Viratkoli9311]

how to hikvision Nvr unbind device not dvr

[@earthling2022]

i am trying to change the password so another phone that was authorised before cannot login. after changing the password on hik-connect, it still lets me log in from my phone. it is not asking me to authenticate device. do i change the email ? i do not understand what to do .. ?

[@hikconnect]

You can manually logout, then login again

[@GA-gm1qy]

i tried to unbind from SADP, tools it give me this error" only the device in the same region with the software can be unbound from its account'??

[@hikconnect]

Please request unbind device to [e-mail] or [e-mail].

[@GA-gm1qy]

@@hikconnect thank you sir, i have sent an email on 29 october still no response. please check

[@manirkhan9227]

I also apply same way sent messege a lot but still not response

[@humanworld1946]

I have issue with this steps ,message: The Ip address of the Device should be in the Lan.

[@hikconnect]

Yes, make sure your device and computer in same LAN or same network

[@akineosun]

bro, you solve your problem?

[@hikconnect]

Yes, of course

[@humanworld1946]

@@hikconnect Yes, I am sure my device and computer in the same LAN and same network, and still have the same problem

[@humanworld1946]

@@akineosun I still have the problem, bro

[@skinnovatemarikina9697]

My account was locked in hik-connect due to entering a lot of incorrect password. How can I fix it? Can you help?

[@hikconnect]

You can contact support in your Country or send email to [e-mail] or [e-mail]

[@randycugana2360]

Im using ezvis but i cannot add device because it says the account has been added using phone number can u help me....

[@hikconnect]

For this case, you can contact ezviz support in your Country. Or if you know what the phone number is, you can login account with that phone number, then delete device in the account.

[@instrumentlantay4459]

Dears, Could you help how to unbind the device if I forgot the administration password, I am having this device now.Thanks Hieu

[@hikconnect]

You need to do password reset before

[@mikedrakakissth]

when i try to unbind the camera i have this message " incorrect parameters" when i have the right username and password and ver.code

[@hikconnect]

Make sure your firmware version is over 3.5

[@ralfzimmermann8521]

@@hikconnect Where should the firmware be over 3.5, camera or SADP? Thanks

[@8hD_dN8]

@@hikconnect Hi, I have the same problem and the firmware in my camera are 5.3

[@abdulvadood849]

Bhai par isme toh user name admin kyu likhe tab unbind kare jab ya phir hikconnect ka account login chahiye ya dvr ka username password

[@hikconnect]

Im sorry, maybe you can use fully English language, I dont understand what you mean

[@godsplansservices9941]

it didn't work with my nvr. there is error code:17. which is displayed. Help me please

[@hikconnect]

Maybe your device is too old

[@jonacatalan5430]

Hi. HELP. SADP tool cant detect online devices. Always 0zero online devices. HUHU

[@hikconnect]

Make sure your device and computer in same network

[@jonacatalan5430]

@@hikconnect hi. I found it out. My laptop should connected by LAN cable hehe

[@pranshudixit4089]

Bhai ye hikvonnect app se kitni jagah camera online Ker sakte hai Ek time per

[@hikconnect]

Can you speak in English?

[@RajishMTechnicalSupportBenzyPo]

HIK Vision NVR automatically stuck every night, what will do?, we have already updated firmware .pls help me

[@hikconnect]

Cek your power adaptor, maybe the voltage is drop

[@shivampatidar4361]

Sir the device is not bound error show What can I do

[@hikconnect]

Maybe your firmware not support, please contact support in your Country or send email to [e-mail] or [e-mail]

[@ORLANDOCN100]

Estoy intentando desvincular un DVR S08TURBOL, al realizar el procedimiento desde la app Hik-Connect y desde SADP, no me permite desvincular, me envía un error que dice: la desvinculacion de dispositivo no es compatible. Les agradeceria me dijeran como se desvincula ese DVR ya que en la propia interfaz con firmware 4.30.100 build 200511 tampoco viene el boton de Desvincular como lo marca en algunos otros tutoriales. Agradezco de antemano.

[@batodimeo]

Pudiste? me pasa lo mismo

[@abelgernale4077]

I need password, please show the password or how to find password?

[@shhs8815]

How can I unbind nvr from old account. It keeps giving me the message phone not connected to wifi but it is

[@hikconnect]

For unbind you need in same lan, or you can login to Old account, then delete your device

[@FirstPlace-y1b]

What can I do if i can't access the old account? The email

[@hikconnect]

You need contact support in your Country or send email to [e-mail] to get more support

[@wolfm.d.o7037]

i was taken your steps but problems are not solved...due to not is vrtification code

[@hikconnect]

Maybe your firmware version is under 3.5

[@wolfm.d.o7037]

@@hikconnectwhen delete the connect from sadp appear massage tell me the dvice offline...??

[@yasirfsd]

I am getting IP address should be in same LAN error. Kindly help me to fix this. The device and computer already connected to same router

[@hikconnect]

Please connect your device directly to computer By LAN cable

[@yasirfsd]

@@hikconnect ok i will try

[@hikconnect]

Ok

[@yasirfsd]

Kindly tell me the mobile device which we want to unbind also need to be connected to same network? If yes, the device is not available. So what is the solution then?

[@hikconnect]

Yes, if the device not available, please contact support in your Country or send email to [e-mail] or [e-mail]

[@one9853]

i forget my password email.. both, what shoul i do??? i need to factory reset... or what plz tell me

[@hikconnect]

Please contact support in your Country or send email to [e-mail] or [e-mail]

[@mujahith0987654321]

One thing how to both device online laptop and camera

[@hikconnect]

I'm sorry, I don't understand what you mean, please Explain with details

[@johnisraelpenalosa4164]

what software version is this ?

[@hikconnect]

You can download the latest version

[@neamafashion9828]

forgot my unbined passowrd..how to slove it

[@hikconnect]

Please send request password reset to [e-mail]

[@2k22ajgor]

Hi. Its working on Ezviz cam device ? CP1

[@hikconnect]

I think no, not working with ezviz devices

[@nadertamer5494]

Plz do you found any solution!!!?

[@2k22ajgor]

@@hikconnect any sugestion?

[@hikconnect]

Please send email to [e-mail]

[@Dawid56]

error code 7 failed to connect x

[@mujeebkhan-lq1tg]

Please give the solution, one of d customer he added the dvr to hik account and he forgot the account details, he don't know the details, n he selected the wrong country while creating account, n he tried tried n just to hide it, he deleted the account also now. Please help what I should do to add that dvr, whenever I tried it shows device already added, n wen I try to unbind, it shows u r in different area. Please help

[@computervector9194]

My hik-connect app get notify like this "no more connections are allowed for the device please stop one or more connections and try again" i can't live view with multi camera just one camera can respon, please for solution

[@hikconnect]

How many cell Phone can access your device?

[@computervector9194]

@@hikconnect just one Cell phone i have to connected access online but i share more than five Cell phone

[@hikconnect]

I think can't more than 5 phone access device at the same time

[@computervector9194]

Okay thanx u i Will try to unbind my share device

[@hikconnect]

Ok

[@aminzakria5031]

Only the device same region will the software can be unbond

[@hikconnect]

I think you need contact support in your Country to solve your problem