Hikvision DVR, NVR & IP Cameras Unbind Device added from another hikconnect account

[@svsystems894]

this basic issue i have given DVR 4 ch as per tech support of HIK-Vision send to service center at Bangalore they are worst support 2week happened still not revised .

[@PsYVla]

bro I've got same problem does I need to be on the same network that is connected DVR to unbound it? because I try it this and doesn't work but I wasn't connected on the same network...

[@HarishKumar-yy6xh]

Super bro, I was used to send the serial number to customer care and request to remove the dvr from account.. Thank you

[@goldydhanota8372]

hlo bro send email id hikvision customer care

[@lutawbrothers3126]

What if the account and phone number already forgotten and i want to remove it. Can you help us with that.

[@m7trf07]

Best Indian guy in KZbin

[@fatihkozankaya7972]

Until 1.60 of video perfect and problem start and says unbinding correct device is not supported ??

[@dawoodsaleem7689]

After unbind where can i get a verification code again

[@islamicknowledge6623]

Sir when i unbind accout then error show the mobile should be in same network

[@Techlogics]

Your phone wifi also should connected with same DVR connected modem/router

[@royalh1261]

It says connection failed whn in click on finish.

[@pentiumvsamd]

i dont see the unbind option , only ask for share and cancel.

[@Techlogics]

Then use SADP Tool. www.hikvision.com/en/support/tools/hitools/clea8b3e4ea7da90a9/

[@vivek_shrivastava]

Plz reply मुझे अपना DVR किसी ओर को देना है। में नया upgrade ले रहा हूं, तो में क्या ivms app पर जो Email ID डली हैं, उसको चेंज कैसे करूँ ।

[@kelvinadeline1285]

When i tried this it says incorrect parameters. Can you help me please

[@johndev5463]

What is the solution "Only the device in the same area with the app can be unbound from its account'

[@anshcomputer8814]

Reply solution

[@josec.teanojr.]

What is the solution here sir. Thanks.

[@raimanperez3482]

i try to do it but it shows an error saying the ip address is incorrect

[@Techlogics]

Enable DHCP Option under DVR Network setting & Try

[@itdcg6958]

I get error "The IP address of the device should be in the LAN"

[@Techlogics]

DVR & Mobile phone connected with same router LAN/WIFI only.

[@itdcg6958]

@@Techlogics both connected with same router. i can access via web and ivms

[@Techlogics]

@@itdcg6958 Then restart the DVR and try agin

[@Pyarijindagijeelodosto]

@@itdcg6958 is your dvr or nvr unbinded or not

[@islam_speaks]

thankyou for making my life easy!!!

[@yaswanthrajasekar741]

How can reset the dvr password without help of customer care support

[@Techlogics]

DVR Password reset must send the xml file to hikvision support Sir.

[@vivek_shrivastava]

Sab kuch sahi dalne per, jab finish karte hai to incorrect ip address aa raha hai. Unbind nhi ho raha hai.

[@Pyarijindagijeelodosto]

Kya apka unbind ho gaya hai ya nahi

[@vivek_shrivastava]

@@Pyarijindagijeelodosto ab sahi ho gya..App me playback me ruk kyu jata hai video.

[@Pyarijindagijeelodosto]

@@vivek_shrivastava mere HUHI 8MP dvr mei kisi aur ke cameras online dikh rhe hai wah kya security hai hik connect ki 2 device hikvision ne same serial no. Se bana diye kamaal kr dia hai meri complaint china hangzou ke office gai h jo headquarter h hikvision ka ajab game hai apki problem ka solution hai apni hard disk surveillance wali lagaiye ya fir hard disk ko computer mei laga kr format kro and dubara dvr mei install kro kai bar ip camera ke sth analog cameras attach ho tb bhi aisa hota hai hanging problem us case mei ip camera ki quality thodi kam krlo

[@cybersv3832]

WNiceee man, tks alot, but.. where to get the Verification Code?

[@Techlogics]

Near the serial no lable, backside of the DVR/NVR/IP Camera

[@cybersv3832]

@@Techlogics Tks a lot!

[@ah3974]

How I can find the password ?

[@Techlogics]

The DVR password that we will use when the DVR is connected with TV/Monitor. If you don't have that then contact your CCTV provider. Or you can reset the DVR password by sending email to Hikvision support kzbin.info/www/bejne/sISsYZhnZrxqp5o

[@raadkurdish]

bro my sadptools is empty

[@Techlogics]

It means, The DVR and PC is not in Same LAN Network

[@islamicknowledge6623]

Please help

[@Techlogics]

Your phone wifi also should connected with same DVR connected modem/router

[@islamicknowledge6623]

@@Techlogics yes my phone and dvr connected with same network but error show

[@Techlogics]

@@islamicknowledge6623 Okay, Then try with other mobile phone

[@abdeljalilrabhani9167]

S'il vous plaît je veux ton numéro de tele

[@Techlogics]

7598111110

[@hauzinmotingwe9241]

To me it says "the unbind is not supported"