HikVision NVR Setup Including Hik-Connect NEW

In this video I'll be showing you how to setup your HikVision NVR from start to finish including how to get it working on your mobile device using the Hik-Connect app
Any donations are welcome via my paypal donation link:
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#HikVision #CCTV #NVR #bearwatchcctvltd #bearwatchcctv #bear watch cctv
#How To Setup A HikVision NVR
#How To Setup A HikVision DVR
cctv camera installation, hikvision cctv camera connect to mobile, ip camera installation and configuration, hik connect mobile setup

[@mewsicmaker22]

The most comprehensive DIY instructions on the Internet. Brilliant

[@HikVisionGuru]

Entered! Thank you for the kind words Alan!

[@mewsicmaker22]

@@HikVisionGuru I am considering getting the hick vision colour view PTZ ,along with a couple of domes ,can you recommend an appropriate 4 channel NVR, and switcher

[@HikVisionGuru]

@@mewsicmaker22 Hi Alan, which ColourVu ptz are you looking at? Just wanted to make sure that you’re aware it does not have an optical zoom, just a digital zoom. You would require a DS-7604NI-K1/4P Will all of your camera cables be terminating in the NVR? If so you will not need a switch, as the NVR has built in POE.

[@peppi7777]

Indeed ,best video and explaination on the web. 3 days of searching for info and found this. He is the best for sure. Had a headache trying to find an answer or how to set up.

[@vjstorey3350]

Chris helped me so much. People like you are so hard to find, but grateful for having found you. Thanks for everything you did!

[@HikVisionGuru]

No worries it was a pleasure, glad I could help 👍🏼

[@vw.addict1013]

I have struggled to find many videos online or been shown how to fish cavity walls on the job until now, thanks to you I am confident on how to do this after watching your video. Also being a junior fire and security engineer I have found programming quite technical especially adding cameras from a switch but with this channel all I have to do is scroll through during work and I can easily find what I need to do with an easy step by step video clip in order to get the job done. I can’t thank you enough for creating this account and making my life so much easier when I need it the most. Callum

[@HikVisionGuru]

Entered! Thank you for the wonderful comments Callum!

[@whitneyl123]

Hi Hik Guru. This is an awesome video. Very easy to understand and actually does contain everything needed to set up the NVR. Great tips as well. I really appreciate all your support. I’m so glad I found your channel!!

[@HikVisionGuru]

Entered! Thanks for the kind words Whitney it’s means a lot

[@Usama_Said]

I've been a victim to the so called professionals in this business, for a long time; they've invaded my privacy and wallet, and they've made sure to get me calling them every now and then (with a charge) for some tiny flaw which they invented it by having access to my NVR, without my knowledge. They are criminals down here, so can you just imagine the much appreciation I hold to you releasing this 8 K clarity video? you've just freed me from a never ending stealing my money and privacy. Many thanks HIK GURU

[@HikVisionGuru]

That’s awful to hear! I’m so glad we could help you. Let us know if we can help with anything else

[@topbeav7201]

Thanks so much I couldn't setup my app without your help

[@andyperversi589]

Hi Guru. If I don't have a router near my Hik is there a way to connect to the Internet? My camera IP addresses are shown but no picture coming through. Regards, Andy

[@DavePowellWeddingPhotography]

Brilliant video. Thank you. Got an NVR arriving tomorrow so this helped massively. 👏 👏

[@maevisdarkhorse]

Thanks! By watching this video, I have set my CCTV system up myself, & saved £200 - £300 in instillation fees. 😁

[@HikVisionGuru]

Brilliant that is what we like to hear!

[@johnbedford2089]

Great video and very comprehensive.

[@jmason5013]

great video.....im setting up my 7600 series tommorow so no doubt with have a load of teething problems that this tutorial will guid me through........thanks for taking the time to make this video and upload it

[@HikVisionGuru]

Appreciate the kind words, drop me a comment if you need help with anything

[@jmason5013]

@@HikVisionGuru after i get stated tommorow i think we are going to be best friends for a couple of days until its working....lol thanks for the offer.....im sure i will be back for some advice

[@thanapolrianwatcharalert9605]

The best solution video on KZbin.

[@louiswhitman]

Thank you so much for this video, made setup incredibly easy!

[@jordangilbert216]

Thanks a lot for your videos. Makes my job a lot easier😁

[@HikVisionGuru]

Entered! Thanks for the kind words Jordan!

[@BraveIncorp]

Thank you so much for the clear detailed tutorial. Very helpful. Thanks.

[@HikVisionGuru]

Thank you 🙏🏻

[@NeoPreload]

Thanks for the vid very useful. I'll be asking the odd question if that's okay as my NVR has just been fitted and a big learning curve.

[@terryfouldsfishing8081]

Top guy would love to win that new camera to add to the rear of my property. This channel help me loads over past few month of getting a hikvision set up allways messages back as well. And through email. Cheers mate.

[@HikVisionGuru]

Entered! Thanks for the lovely comments!

[@MrWLJ71]

Thank you for taking the time to share. Very helpful. Keep up the good work!

[@HikVisionGuru]

Appreciate the kind words Will!

[@futset8531]

😀Super useful video. Thanks a lot. Save me a lot of time. Thanks a a lot for this great video with every step very well explained.

[@beniamgebremariam8224]

Hi! Hik Guru.Thank you for taking the time to share this Video. I've one question. Is it a must to have a router and internet connection to get a remote view from other location ?

[@HikVisionGuru]

Yes you will need some form of internet connection, Hik do a range of NVRs with a SIM card slot for built in 4g connection if you don’t want a separate router

[@beniamgebremariam8224]

@@HikVisionGuru Thanks bro. I've one more Q. should I be on the same network to gain remote access from other devices?

[@davidb1412]

Thank you for the video. May I ask, if you use a second drive what format should the drive be in? Ntfs, fat32 or what? Also, if I clone an existing drive in the NVR to a larger drive. Will it just accept it seamlessly?

[@edgarsanchez995]

The BEST video. Thanks for everything my friend

[@jamiekenleyuk]

Thanks for videos, very helpful for myself about to launch a security firm. Thats why id like to win a prise aha... can be added towards my startup costs witch are mounting quick!

[@HikVisionGuru]

Entered! Thank you for the kind words Jamie, all the best with the new business.

[@jenno747]

Best on you tube , we'll done keep these videos coming

[@HikVisionGuru]

Entered, thanks for the kind words Jenno much appreciated

[@pMultani]

Feedback: you go through things quickly.Kindly slow down. i installed acusense cameras and with 8 ch 7600 Series NVR. everthing is fine. But i dont get notifications on my phone. Also.I want to see alerts on my phone. My cameras has got lights, alarm and speaker. i dont want neighbours listening alarm and sound. which VCA mode i should be using By camera or NVR.. Apologies for hassle.

[@HikVisionGuru]

I would setup intrusion detection on the NVR, and set detection method to human/vehicle. Make sure intrusion is enabled with the tick box, draw your zone, go to linkage action and make sure “notify surveillance centre” is ticked, this will send notifications to hikconnect. You can set the speaker and strobe lights on independent schedules. You’ll find this under basic event, go to light output settings and audible speaker output settings.

[@pMultani]

⁠@@HikVisionGuru Thanks for advice but i sorted the issue. All working fine.

[@brianken9289]

Very clear , Great video

[@xAvengedScopesx]

As an ADT technician this is gold

[@HikVisionGuru]

Thanks Mr Incognito, means a lot! Also entered into our latest giveaway

[@robbiedavis9494]

Another useful video, really enjoying the series!

[@HikVisionGuru]

Entered! Appreciate the kind words Robbie

[@FighterPilot1945]

Great videos thanks. Question.?.How do you view your CCTV cameras on your Android phone from outside your home eg if your up town or away from home?.

[@HikVisionGuru]

Our video should be able to guide you through kzbin.info/www/bejne/bn3Mmol3i5l-apIsi=0c4E0BksNax-N3hk

[@haitham.mohamed]

Excellent video mate. thank you.

[@TheMmata]

Hi I've start to work as a security installer a year ago and working with hikvision cctv almost every day can you tell me how do you setup resolutions frames etc for the cameras...many thanks for help

[@HikVisionGuru]

Good morning. If you are on the nvr/dvr's web interface page, you can find these settings under "configuration" "video/audio". If you are using the nvr/dvr's local interface (using a screen) you would go to "menu" "camera" (small icon at the top of screen on latest firmware), then "video parameters" and you'll find the settings in there again. On older firmware you'd go to "menu" "recording" "parameters". If you'd prefer me to make a full video on this explaining the different settings just let me know. Kind regards

[@TheMmata]

@@HikVisionGuru hi thanks for reply 😊 When you catch time if you can post video about that subject....you deserve more subscribers and video views...explain me more than senior engineers in one year

[@HikVisionGuru]

@@TheMmata no worries I appreciate it, I’ll get onto the video as soon as possible

[@estebanjosh7415]

Pleame I'm from Ghana and I know how to install cctv camera but I don't know how I will establish my works please can someone help me out

[@ryanmason491]

Great vid! Does this NVR support/have acusense? It's hard to find online - specs say Smart Detection and human/vehicle ID but not sure if that's different from Acusense. Many Thanks

[@HikVisionGuru]

The NVR used for this video didn’t have AcuSense. The new AcuSense 4 channel NVR product code is DS-7604NXI-K1/4P

[@ryanmason491]

@HikVisionGuru Ah okay 👍 but if the camera has Acusense you can still use the features like you have in this vid?

[@HikVisionGuru]

Yes correct 👍

[@stuartmason1577]

Hello, following your brilliant video I've managed to set up my NVR and Hikvision cameras. Everything works lovely, great resolution day and night and dead easy to retrieve particular events. The one thing I'm having difficulty with, which I thought would be the easy bit, is viewing the live feed via my smart (LG) TV ! The TV is situated at the opposite side of the house to the NVR so was hoping the feed could be achieved via wifi, which is really strong throughout the house. I've looked at a few options but so far not succeeded in getting the feed to the telly, wondered if you could help out please?

[@HikVisionGuru]

Hi Stuart that’s great to hear! Best option if feasible is to either run a hdmi or a cat6 cable across with a couple of hdmi over cat6 converters. If running a cable isn’t an option then I’d just use a wireless hdmi transmitter/receiver. It’s a shame you can’t get the app on smart tv’s yet!

[@nollaigor]

Awesome video. Thanks for posting it.

[@technicalshare6602]

Nice 👍 video 😊

[@ZahidMalik-mt2ei]

Hi - your videos have great content and extremely helpful. Can you please do a tutorial on the DS-7608NI-M2/8P model. I am a little stuck when it comes to configuring - i.e. I have two 4tb hard drives in the NVR, however, only one is displayed. Also, the verification code is not showing when I am following network set up. Your expert assistance would be most welcome. Thanks

[@HikVisionGuru]

If there is only 1 hard drive showing on the list of available hard drives, make sure the second one is properly connected. If not it could be faulty drive. As for verification code, it will be on the platform access screen, it maybe hidden with asterisks’, in which case you’ll need to click on the eye symbol to reveal it. If you’re unsure send me a picture of the screen to [e-mail] Regards Chris

[@mazgamingaoc]

Thank you very helpful and easy to understand

[@HikVisionGuru]

I appreciate the kind words! If you need any further information or advice please do let me know.

[@topbeav7201]

Comment for giveaway, I’d use the camera to fit at my ma’s house she needs one at her door. Also love your content been a supporter since day 1. Love

[@HikVisionGuru]

Entered! Thanks for the kind words Top!

[@callumbaker3957]

How do i configure from my laptop? I have a laptop

[@HikVisionGuru]

Hi Callum, is your NVR/dvr connected to the internet, if so, do you know the nvrs ipv4 address? If not, you can download HikVision’s SADP software and that will be able to tell you. You then want to type in the ipv4 address into internet explorer and from there you can login and start configuring.

[@GavinM47]

Hi Guru, thanks for the videos, I'm in the process of setting up a new system, x5 cameras with a 4k POE NVR (DS - 7608NI-12/8P), do I need a seperate POE switch to power the NVR & cameras or will the NVR power the cameras directly?

[@HikVisionGuru]

Good morning, the NVRs on board POE will power all of your cameras, all you’ll have is a normal power adapter to plug into your NVR into a mains wall socket. So no need for a separate switch.

[@GavinM47]

@@HikVisionGuru Morning, Thanks for responding, one more question..I'm using cat 6 cable with 'Ideal cat6 feed through plugs', I've noticed they are extremely tight when plugging into the back of the NVR, they seem too big ! Do you use a particular brand of cat 6 feed through plugs for your installs?

[@HikVisionGuru]

@@GavinM47 hmm strange, are they crimped nice and tight with no excess cable hanging out? We always use these with no issues: ITBEBE 100 Sets RJ45 Cat6 Cat6a Pass Through connectors www.amazon.co.uk/dp/B0839DMK75/ref=cm_sw_r_cp_api_glt_fabc_0Z0QKH4YJ1HEGTR42213

[@GavinM47]

@@HikVisionGuru Yes, they are all made off perfectly, the actual plastic case seems a tad too big for the Hik Nvr sockets, I'll try the above plugs instead, thanks again.

[@GavinM47]

@@HikVisionGuru Hi, Just an update, remade all the plugs using your recommended plugs, they all worked first time, the ideal plugs have been binned! On closer inspection the ideal plugs allowed the individual cables to jump lanes when pulling the plug tight just before crimping, definitely not 'ideal!'

[@ahmadniknam9151]

Great video , thanks, how do you record this video tutorial, do you use any software to recod monitor screen from

[@HikVisionGuru]

We use a hdmi capture card that plugs into the monitor which also plugs to the pc

[@pauljobes244]

Bloody marvelous

[@luismiguelmartineza.4568]

Good day. I just installed a DVR, a couple of Hik vision cameras and an interphone on my home. I was wondering if there's a way to set up an alexa eco show (the one with the diplay) to either display the cameras and/or to be able to answer the interphone. Thanks in advance for your help.

[@HikVisionGuru]

Hi Luis, HikVision/Hik-Connect is not directly supported by the echo show, however I believe there are some ways around it by using RTSP, although we don’t have experience using these echo devices I’m afraid.

[@SkeletonTYT_]

Hi! I'm trying to find out how to disable the orange thingy in the top right corner of the screen. I can't seem to get the answer to it.

[@HikVisionGuru]

Hey! Are you referring to the red square that is in each corner of each camera? If so that’s a recording status symbol meaning that camera is recording. If it’s something else you’re referring to, please send me a picture @ [e-mail]

[@anesuezra3196]

Hi Guru. How do I connect a switch to the NVR and have all the cameras(6) connected to the switch display individually and independently. I have one cable running to the switch at the cottage from the main house. But when the footage comes, either one camera comes up or they interchange on one window.

[@HikVisionGuru]

Hello! Is your system IP or analogue? If IP, are the cameras plugged directly into your NVR, or do they all go into a network switch?

[@renver]

Very helpful! thanks!

[@abidhussain7702]

Hi i have a question. I connected nvr to 1 port of my company network witch. Now to use another network series to avoid using all camera same IP series how to configure ip addressing in nvr

[@HikVisionGuru]

I would suggest this video here, let me know if you still get stuck How To Add A HikVision IP Camera To NVR Using SADP Tool NEW kzbin.info/www/bejne/qobReWqFZbR2i7s

[@ravipanchal6575]

Hi, Just watched your Appreciation Giveaway video. I’d like to enter as you’ve helped me many times and it is always greatly appreciated. Good luck to everyone that enters 🙂

[@HikVisionGuru]

Entered! Thanks for the kind words Ravi!

[@ashleusM]

Thanks very much for this detailed video guide! Super helpful. I'm looking at getting 3 x 8MP (4k) Smart Hybrid Colorvu & IR Acusense IP cameras (DS-2CD2387G2H-LIU). What NVR would you recommend? Not sure whether M-series is needed, or if I-series would suffice? Thanks Hik Guru

[@HikVisionGuru]

Hello! Yes for x3 8MP you would want the M series DS-7608NI-M2/8P, this has enough decoding resources for your 8MP cameras. The K series or the 4ch NVRs don’t have enough resource. The M and I series are the same price

[@ashleusM]

@@HikVisionGuru thanks very much! Thats good to know… I wasn’t sure whether the extra expense was needed. But good thing I checked. Thanks!

[@ashleusM]

​@@HikVisionGuru Is there 'portrait' mode capabilities on either this camera or NVR? For example, rotating the camera 90 degrees to give maximum coverage down a narrow path along the side of a house. Many thanks!

[@richiecapuccino9853]

Having trouble setting up the Hik-connect app. On platform access I don't have a choice for Hik-connect, I have "Guarding Vision" or "ISUP". Any suggestions? it seems to prevent the complete setup of the Hik-connect app. Thanks

[@HikVisionGuru]

Hi Richie, if you use guarding vision that should do the trick

[@richiecapuccino9853]

@@HikVisionGuru Thanks but i was confused because that was my only choice and I couldn't get the feed on the app. Turned out after trying different things I had to "unbind" it. Then it worked.

[@inschuytgraaf518]

awsome video! Thanks!

[@eyetechsecurities]

If we use only Acusense camera, Target detection will enable? If we use normal camera, it won't?

[@HikVisionGuru]

Correct, or you can use an AcuSense dvr/NVR instead of AcuSense camera.

[@cancagis9024]

YOU ARE AMAZING!

[@HikVisionGuru]

Awh thanks!

[@michaelgf7524]

Hi Guru, I try to connect with Synology NAS; how does this work?

[@skuzy]

after setting up. did you need a dedicated computer or monitor for this? comparing against a EUFY where you dont need any PC for the set up

[@HikVisionGuru]

Hi Joe, you don’t need a dedicated pc or monitor although you will need something just for the initial setup. You can use either a tv/monitor or a computer.

[@GarotoDeSoftware]

Hi Hik Guru, could you tell me what are the storage options?

[@HikVisionGuru]

Hi Garoto, what dvr/nvr model number are you looking at? Different devices have different storage capacities. Usually via an internal surveillance grade hard drive, although there are cloud options for backup purposes

[@templaruddin]

Hello. My office is currently using the 4port and its full. they want to add another 2 cameras. can i just plug in a switch to one of the port and adding the cameras there?

[@HikVisionGuru]

Hi there! Yes you can do, if not buy a bigger switch and plug them all into that.

[@nadeemuk]

Trying to connect ReoLink LAN powered ONVIF camera - cannot get this to work with HIKVISION NVR? Any suggestion

[@HikVisionGuru]

Have you set the camera to onvif via the NVR ipc adding

[@sidim2802]

I have 4 mp dome cameras hooked on a Hikvision nvr, I can’t hear no sounds from the kitchen dome camera and I think it has a built in mic , any ideas 💡on what could be the problem ?

[@HikVisionGuru]

Hi Sidi. Have you got the full product code of the camera and we’ll be able to check if it has a built in microphone. Normally you have to enable the video and audio stream in the parameter settings, which by default is video only.

[@martytess]

How about a video how to setup Hikvision iVMS-4200 remote vieewing? I know there are different procedures for different rounters but at least what ports to forward etc...

[@HikVisionGuru]

That is one video I certainly do need to make! Thanks for the feedback

[@Philmilliar]

Great video! Question - My NVR is upstairs in a closet in a space that is occupied by tenants. I access the cameras using the Hik-Connect app on my phone or tablet. Id like to set up a separate standalone LCD monitor in the basement using the Hik-Connect app to have the cameras displayed all the time. Is this possible without running any additional wiring down to the basement?

[@HikVisionGuru]

Hi Phil! Options are, use a computer and watch the cameras via that, or, use a wireless HDMI transmitter/receiver, depending on how many floors it is the signal should reach, although these are fairly expensive.

[@Philmilliar]

Hi Guru, thank you for the prompt reply! Its only 1 floor so, it should reach. I was under the impression to use one of these extenders that I would need to run CAT5 cabling to reach the receiver. Everything in the basement is wireless connection via WiFi. Is that accurate that a hardwired internet connection is needed?

[@sirvayr]

I have a Hikvision 16 channel NVR. Yesterday it started beeping 3 long beeps and 2 short beeps. I rarely log in directly to the NVR. Usually through web browser. When I logged in directly, I see that the menu is now NVR 4.0 and a totally different look. Used to look like the menu that you show in video. right-click with the mouse no longer brings up the menu. Also, now cameras are now some cameras not being picked up. Seems that somehow, motion detection has been turned on on all cameras with entire view blocked out for motion and some IP configurations for the cameras have changed requiring reprogramming. Does Hikvision automatically change the NVR menu? Very annoying.

[@FighterPilot1945]

Could be the hard drive is full reason for annoying beeping,I had this, HD is not wiping and resetting,check on HDD menu see if it's full if so re initianished reset.

[@county582]

Just wondering why change the dns? Thanks in advance and great videos

[@HikVisionGuru]

Hey! At the time of recording, this was the correct way. You now just need to select auto DNS, otherwise you may have issues getting the device online.

[@hidayanoor9160]

Hi, my HDD has stopped recording. Would I have to change the hard drive for it to start recording again or is there any other solution? I have tried a few things and it starts recording again but as soon as I turn the tv off it stops

[@HikVisionGuru]

It’s your recorder making a beeping sound at all? Was it working ok before? It could be a few things, either the recording schedule is not set, maybe off or set on motion schedule? Or your hard drive is faulty. If you go to the storage page on the recorder you should see your hard drive listed, if it’s not listed it’s not recognising any hard drives. Let me know if this helps or you need more information

[@rudidekok]

Hi, I have a dvr and an nvr in one site but they both located in different offices, is it possible to add the dvr to the nvr so the cams can be viewed all from the nvr

[@HikVisionGuru]

Hi Rudi, you wouldn’t be able to add it this way no. A solution would be to add the system to ivms4200 software and view remotely online.

[@jarraheissa]

can I enable H.265+ 10:44 ? you did not talked about it? since my camera and NVR support it

[@HikVisionGuru]

Hi Jarrah! We don’t normally recommend h265+ as we find it to be rather unstable as many other people have reported. Sometimes you’ll have a laggy playback or the live view will stagger. H264 is the most stable, however uses much more storage space, only use H265 if storage space is an issue as it will massively improve

[@kk97826]

Thanks . This movie help me a lot. The only problem I have is on app ( iphone 12pro) it opens a camera on basic not on hd . When try to switch to hd 3/4 of picture is green and 1/4 of it perfect clear hd visuality. I have tried to close eye one 3 cameras and left one but It doesn’t work anyway. Any advice?? Appreciate your help

[@HikVisionGuru]

Hi Konrad, I’d suggest updating all of your cameras (if IP) and your dvr/nvr firmware. Are you running the recording on H264/+ or H265/+? What bitrate are the cameras set to? If you’re unsure where to find these let me know

[@kk97826]

Resolution on camera - 8mp. I have tried 16384 Kbps. On NVR cameras perfect clear but on app only problem exist when try to switch to hd

[@HikVisionGuru]

It is quite a high bitrate especially for x4 8mp cameras. Is it a 4 or 8ch NVR? I’ve seen disabling stream encryption on platform access increases the stream loading but then you’ve got security vulnerabilities.

[@kk97826]

On your movie hd on app came straight away with no problem. That telling me probably somewhere on settings might be problem. I have setup everything on 4k settings in my NVR. Any way thanks for speedy response.

[@kk97826]

4 ch

[@dkumar316]

Awesome video! I am trying to understand if I need to have on the DVR the NAT enabled under network setting if I already have the TCP/IP enabled ?

[@HikVisionGuru]

Depends what you are trying to do, 99% of the time we have it turned off

[@dkumar316]

@@HikVisionGuru just connecting DVR to the Internet so HIkconnect can be used.

[@HikVisionGuru]

Don’t need to enable nat then, just make sure under platform access Hik-Connect is enabled and applied, status should show online.

[@dkumar316]

@@HikVisionGuru Thank-you for your feedback. I am receiving loads of illegal logins on the DVR and thought turning this off stop this?

[@24nikita]

I`m having problems understanding at 9:00 how your camera is on line. There is nowhere in this video where you changed the camera`s name from "IPCamera 01" to "Camera 01". My camera remains "inactive" having followed your video many times.

[@HikVisionGuru]

Good morning Nikita, just to make sure, your system is definitely an IP based system as opposed to analogue correct? Are your IP cameras plugged directly into your NVR or are they connected to a switch on the network? Is your NVR set to plug and play or manual editing of the ip camera addresses? If they are plug and play they are automatically detected by the NVR and once connected show as camera 01.

[@gogglebox09]

Excellent video - I was following it to complete the registration and had nearly finished when must have clicked on something and the screen went black. In order to complete the registration I tried to sign in again but it was asking for a password but did not accept any that I had set up. I got a message saying that a verification code would be sent to my e mail address which I had set up and it would arrive in the next 5 minutes - it didn't arrive. Is there any way I can start the registration process again as I can only get the screen showing my cameras but I cant do anything else. Any info would be appreciated.

[@HikVisionGuru]

Did you check your junk mail at all? Did you set an unlock pattern on the device at all or just a password?

[@brittenv1000]

Hi. If I've already had the system up and running is there a way of going back to the start sequence so I can follow your video? Or a factory reset? Trying to view online. Cheers

[@HikVisionGuru]

Hello! You can find all the settings in the menus of the dvr/NVR. However, If you wanted the startup wizard like in the video, go to configuration, tick the box “enable wizard”, then reboot the system, when it reboots you will have the wizard. Hope this helps

[@brittenv1000]

@@HikVisionGuru thanks will give that a try tomorrow. 👍

[@elielizondo8968]

Great vids my friend! Do you know how to enable the motion “yellow markers” in the Hik connect playback app? As now it all blue no yellow markers…. I had I working before not sure what happened

[@HikVisionGuru]

Thank you! Do you not have motion detection alerts enabled at all on the app so that you can see all of the motion events there?

[@cotchamir01]

Hi Hik Guru, I really appreciate your video its very informative, and wonder if you can help me.I got exactly the same NVR and i set it up exactly the way you describe but i also bought REVOTECH HD Securty Camera Model:IPIR-P-FHW and i can't get it to work. Status is Detect

[@HikVisionGuru]

Hi Amir, thanks for the appreciation! Have you tried setting the protocol from “HikVision” to “onvif” if you edit the settings on the add camera page

[@cotchamir01]

@@HikVisionGuru Yes i have change it to ONVIL but still not working

[@HikVisionGuru]

Is the camera plugged directly into the NVR or into a switch elsewhere ot

[@jmason5013]

OK Mr guru im back and have some questions about a couple of problems im having So i linked up one camera to the nvr indoors and then added the app to my phone and got the whole thing working nicely with sound and 2 way audio once that was all working nicely i then bolted it all to the outside of the house and added a further 2 cameras to ports 2 and 3 all 3 cameras work on the nvr and are connected to my phone BUT the first camera i set up indoors works fine with audio of whats going on outside coming to my phone.........but the 2 cameras i added on ports 2 and 3 dont have any audio to the phone i can get 2 way audio on all 3 cameras but i cant hear whats going on outside on cameras 2 and 3 and funnily enough they also dont seem to want to put the spot light on full brightness either ive tried turning audio on at the nvr and desktop screen and ive also turned on the audio button on my phone but no joy would adding those 2 further cameras after getting the first one running be anything to do with it as it is those 2 further cameras that are playing up..??

[@HikVisionGuru]

Under the recording parameters is the video type set to “video & audio” and not just “video”?

[@jmason5013]

@@HikVisionGuru OK guru ive had a look and found the parameters page and you were correct.....i didnt have it set as video/audio......thanks for your help and expertise also one thing i noticed just incase anyone is reading this is the audio wont come through on your phone unless you have the video set to HD.........If its just on basic you dont get any audio you da man Hik guru

[@peterkapusta1630]

Hi Guru. Thx for the video. Very nice. However did not fix my problem :( I did all steps as in your video but, on my Hik-connect app, I can not access the live or recordings when I am OUT of my network. E.g. when I am on the same local intranet like the CCTV, on Wifi with my mobile. All is working. But when I left home and I am out of my home wifi. So I am connect via my mobile phone data service. I CAN NOT ACCESS ANY LIVE VIEW or RECORDING. I can not connect to NVR at all :( The same it is when I am connect to my fried Wifi, out of my home address. I was always thinking that HIKVISIOn is giving me service to use that function without the need to order PRIVATE IP address from my ISP. But now I have doubt. Can you answer that please?

[@HikVisionGuru]

Hi Peter! Please could you email across or WhatsApp ([e-mail] / 07541 889 864) a screenshot of your Hik-Connect app, specifically, if you can press on the 3 dots next to your device, press settings, then screenshot. Also if you can send me a picture of the platform access screen on your dvr/nvr, which is found under network, advanced, platform access. Thank you

[@peterkapusta1630]

@@HikVisionGuru Thx again for your help. Re-adding the NVR to Hik Connect app once again via QR code and not like local IP address worked well. I am now able to connect. Thx again for your help.

[@douglasgrantham6168]

My NVR does not overwrite so the disc fills up quickly especially with 9 cameras can you help

[@HikVisionGuru]

Hi Douglas, if you go into storage settings/management you will see an option for “overwrite hdd”, make sure this is ticked. Are you running the same firmware as the one in this video? If so I’ll be able to guide you to the menu in question

[@beverleyshaw136]

Need some help how to set up pattern the installers say they cannot help me

[@ojllk1446]

good job

[@jarraheissa]

Hello sir, I'm confused about the NVR I will purchase, can you help me? I already pre-ordered this AcuSense DS-7716NXI - is it ok? I'm looking for something high-end that's why I picked this NVR, do you recommend something or suggest? Thanks

[@HikVisionGuru]

Good morning Jarrah, how many cameras and what resolution cameras are you intending on using? That NVR is good, is it the iDS- model or just the DS-?

[@jarraheissa]

@@HikVisionGuru I'm getting the 16 slots, but I will be using 4 or 5 , but I'm whiling for 16 so maybe I add more in the future, and it will be probably 1920x1080 with 8MP still a good resolution yes? Not sure if more MP will be better visibility for long time use, I used 2MP before and after a year it became blurry. And which is better ids or ds? I googled it but couldn't understand my needs

[@a.g-tk9ks]

Another great video, thank you. Would it be possible for a new NVR setup video with the new system settings? Tvm

[@HikVisionGuru]

Thanks! Yes certainly can do! What NVR are you using? 4ch and 8ch nvrs have slightly different interfaces on some versions

[@a.g-tk9ks]

Awesome. DS-7608NI-M2/8P is the model I am using. Thanks

[@lindamatthews6941]

Can you showe how to change setting back to colour . Don't know why it changed

[@HikVisionGuru]

Hi Linda, do you mean a colourvu camera back to colour or?

[@peppi7777]

Hello I am trying to understand what is hik-connect? Do I have to enable it? Is it a free service using it or its a payment plan? First time buyer and set up with my new NVR and ptz Poe 4k camera. Much appreciated. I can't seem to find any info beside everyone showing how to set it up. I looking to know what it is and does it involve 3rd party charges. Thank you.

[@HikVisionGuru]

Hik-Connect is a free of charge HikVision app, which allows you to live view playback receive notification of your HikVision device. No payment plans, all free.

[@peppi7777]

@@HikVisionGuru thank you for the reply. Much appreciated. Now I can set up my hik-vision NVR with clearity and no " what did I do". Have a great day. And great video contents my friend!!!

[@lav5958]

Hi our HikVision box seems to have stopped working completely - no lights coming from box - have tried everything to get it working again but nothing! Can we buy a replacement box as our one is old without replacing the x3 cameras that we have? I have no clue what to do next! Model: DS-7204HQHI-F1/N/A 01 Any help would be much appreciated please

[@HikVisionGuru]

Hi! Have you tried a new power supply at all? If not, have you opened the dvr up and unplugged the hard drive there is 2 cables, if you unplug them and then try booting the system up, if still nothing happens then you know it’s the box that’s at fault. You can reuse the hard drive. What megapixel cameras have you got plugged in at the moment? I assume 1080P (2MP) based on the dvr’s model number. If you wanted a new DVR you can keep the exact cameras and connections etc, the new model number is IDS-7204HUHI-M1/FA(C) If you are in the uk we can supply these for next day delivery. It would then be a simple case of removing your old DVR taking the hard drive out, putting it in the new DVR, plugging the cameras in and setup the system on the screen.

[@lav5958]

@@HikVisionGuru hey That was an amazingly quick response WOW! Thanks! I haven’t opened it up will give that a go at the weekend and see what happens. We have 1080p cameras as you say. What sort of cost for new DVR if I need one?

[@HikVisionGuru]

@lav5958 make sure everything is unplugged and powered off before you open it, there is always risk in regards to health and safety etc, and you accept full responsibility and we aren’t liable for any injury or damage caused as a result of following my guidance. (Sorry we have to cover ourselves nowadays!) But yeah you’ll be fine, you can look at our hard drive fitting video might be some use to you to see what screws and cables to undo etc. There is actually another product code we still stock that’s a bit cheaper and does the same job, IDS-7204HQHI-K1/2S(C) coming in at £86

[@lav5958]

@@HikVisionGuru ok will take a look and follow your H&S advice. Let you know how it goes - thanks so much 👍

[@davidgomes2108]

Very useful! thanks! which camera do you have in this setup/video? thanks

[@HikVisionGuru]

Hi David, it’s a 4MP ColourVu product code DS-2CD2347G2-LU

[@davidgomes2108]

@@HikVisionGuru thanks!!

[@dangross6134]

So does it matter where the nvr is located in the network or do the cameras have to be plugged into the nvr.

[@HikVisionGuru]

Hi Dan, the cameras do not have to be plugged directly into the nvr. They can be anywhere on the network, you would just need a POE injector or a POE switch etc. if you need information on how to add a camera from your network onto your NVR we have a video kzbin.info/www/bejne/qobReWqFZbR2i7s

[@dangross6134]

Thanks very good info..

[@dangross6134]

Got my nvr hooked up and everything is working,the nvr is online and the hik connect is enabled,but I'm not getting any notifications on my hikconnect app.any suggestions.

[@sajakhtar4941]

Hi Guru, I’ve installed 4x camera to my Hikvision NVR. When I view live mode, I notice some of the cameras go fuzzy and are unstable and when I select a particular camera to view, the image is stable. Please advice. Thanks

[@HikVisionGuru]

Good morning Saj! Is this on a local screen or on Hik-Connect live view?

[@sajakhtar4941]

It’s on Hik- connect live view from iPhone

[@HikVisionGuru]

@@sajakhtar4941 if you load one of the cameras, then in the bottom left corner can you see it says “basic” or “hd”, tap on that, and make sure “hd” is selected. This will make sure the camera is in main stream mode, the basic mode is sub stream which is lower quality however May load quicker.

[@YTenginearmanoj]

I am conaet len cable tenda router and hik vision hvr and dhcp eneble but not warking online how to seting my hvr online

[@HikVisionGuru]

Are you trying to get it working on the Hik-Connect app?

[@alexherrera3918]

NIce tutorial. I just deactivate recording but i do not know why. I just found that i was only recording until this morning..How do i know that recording is on? I am using my desktop to get connecter to the nvr. Thanks

[@HikVisionGuru]

Hi Alex! Are you able to see the live view on a monitor connected directly to your NVR? If so you should be able to see a red square 🟥 recording symbol indicating that that channel is recording. Alternatively, if you are on your desktop and connected via the NVRs IP address on the web browser interface, simply navigate to “configuration” (top menu) “storage” (left menu) “schedule settings” you should then see the recording schedules, you can change camera via the list labelled “camera”. If you want recording on ensure that “enable” is ticked, and make sure that the schedule is set. For 24/7 record the times/days should all be a solid blue.

[@alexherrera3918]

@@HikVisionGuru i have two camera connected to nvr, both are ebable check using browser.....but just one shows the bar and records the other does not.....any posibble reason why that one with same setting does not record? thanks

[@belajar5menit822]

How do I add the Hik Connect camera to a different network on NVR..thx

[@HikVisionGuru]

Hi! What exactly do you mean by different network? You should be able to add any ip camera to the NVR, unless you mean they are at 2 different premises

[@belajar5menit822]

@@HikVisionGuru I mean using wireless not at same Ip segment ...different place, as function ddns..can hik connect do that, bounding to Nvr..Simply is join hik connect between cctv to Hik connect nvr

[@singhparambir]

Hi. Can I record the video stream from the camera directly to a Network drive or NAS drive irrespective of whether I have internal hard disc or not?

[@HikVisionGuru]

Hi Parambir, yes you can connect your ipc directly to a nas with no need for a nvr hdd. Hope this helps

[@singhparambir]

@Hik Guru Great. I already have a MyCloud 6TB which is connected to my router. It will be great if this device can directly save on the drive. By any chance you have a video on this?

[@1mustafasahbaz]

ds7604ni-k1/4p haikon adaptör wolt and watt??

[@jahanmoh]

your a star

[@trevorwilson5739]

Hi Is it imperative to change the preferred and alternative DNS server settings whilst setting up ???

[@HikVisionGuru]

Hi Trevor, we sometimes find this dns setup to be better, however only recently the auto dns seems to be doing a better job.

[@trevorwilson5739]

@@HikVisionGuru Thanx for that, thought it may of had an impact on the live view issue I mentioned previously but to be fair I’ve tried everything and come to the conclusion as long as it plays fine on the DVR straight to a monitor all is well as I’ve found that H.265+ seems to be quite consistent all round without any real major issues.

[@justa1098]

Hi. I've just received a new router. Any ide how I change my nvr settings for the new network. It was originally setup by the installer. I don't now how to change it

[@HikVisionGuru]

Hi Jay! It should just be automatic, is your NVR connected to your new router using an ethernet cable?

[@justa1098]

@HikVisionGuru thanks for the quick reply. No ethernet just wifi

[@HikVisionGuru]

@@justa1098 does it use a powerline adapter at all? Or some form of wifi dongle plugged into the NVR, or is it a wifi enabled NVR? Do you know the product code of your NVR?

[@justa1098]

@HikVisionGuru sorted!! I didn't realise it did connect to the router. Looks like it was plugged into the wrong socket on the router. It's working now but as I said thankyou for replying. Very much appreciated

[@malcolmburns2441]

Hi there are you still giving advice? I have an issue with three existing cameras I’ve added to a new NVR. Cannot get them to show video. Message saying Network unreachable. Do I need to reformat the old cameras?

[@HikVisionGuru]

Hi Malcolm, are the cameras plugged directly into the NVR? If the cameras have been used on another system previously then yes you will want to default each individual camera to factory

[@malcolmburns2441]

Yea they are plugged directly in to POE slots as they were previous. I had to upgrade NVR as I have added another camera so needed bigger capacity. I changed over my existing HD and powered up as directions. It picked up new camera no problem but the original camera were showing fault. I manually added first camera as I know password and it connected ok. Tried it then with other 3 but they won’t connect.

[@malcolmburns2441]

If I need to reformat/reset can you let me know how this is done?

[@HikVisionGuru]

@@malcolmburns2441 are the ports set to plug and play or manual? Make sure they are plug and play.

[@malcolmburns2441]

Ok, they were plug and play but when the cameras didn’t come on I put them to manual and entered the correct password for them. Still no joy!

[@007frenske]

Hi ! Great video! Can I also connect DAHUA camera's on the same NVR from Hikvision ?

[@HikVisionGuru]

Thanks! Yes you can connect Dahuas

[@007frenske]

@@HikVisionGuru Thanks! I did so, reset the camera's, but I don't see them on the NVR :-( Were can I look ? Thanks

[@HikVisionGuru]

Depending on your nvrs firmware version, you’ll want to head to the ip camera screen where you can edit/add ip cameras. You may need to change the protocol from HikVision to onvif

[@mattcalvert5197]

when viewing playback it only shows all the footage as 24/7 record , I cant see when motion was triggered within the 24/7 footage ?

[@HikVisionGuru]

Which DVR/NVR have you got? The new NXI version shows continuous and motion at the same time. Or, if you set the recording to motion only and not 24/7 on the recording settings, it will show just the red motion markers. Depends if you want solely motion recording or continuous too

[@mattcalvert5197]

@@HikVisionGuru thanks for your reply , I have DS-7608NI-K2/8p nvr , I want it to record 24/7 so nothing is missed as sometimes with motion only some things can get missed , but when viewing playback I only see a blue line with no motion triggers highlighted even tho I have intruder detection enabled this is when viewing in the web interface or the nvr it’s self .

[@mattcalvert5197]

I have version number V4.72.107, build 220914

[@HikVisionGuru]

You’ll need the NXI NVR rather than the NI You can of course have the motion alerts go to hikconnect where you’ll be able to scroll through the list of detections?

[@mattcalvert5197]

@@HikVisionGuru ah right so my nvr isn’t capable of doing this with the new firmware , it used to do it with the old red and black firmware? It is currently sending me the intruder alerts to the Hik-Connect app tho , is there no way for me to also see the motion detections within the 24/h playback line ?

[@tdhpst]

Hi, my connection status is offline (0xe0000105). Is there something you could suggest I do please?

[@HikVisionGuru]

Is your device connected to your network via a cable or something else? On the basic network page what is your ipv4 address? Should be something like 192.168.0.0

[@TheSixpkAmerican]

My 18x zoom hikvision cams won't patrol. I can set up preset locations.. and manually cycle through the preser positions but the "patrol" function won't work

[@HikVisionGuru]

Hello! Are you setting up to patrols directly on the cameras interface or via the NVR interface? Also could you provide your camera model number and firmware version if poss?

[@TheSixpkAmerican]

@@HikVisionGuru its an NVR DS 7600... CAMERA is model- PTZ 4818X- IZ. IR speed dome... I set it up from the NVR as it's a supposed plug and play cam Sir. Thank you so much for your help

[@HikVisionGuru]

Are you familiar with virtual hosting into a camera? I’d ask you to try logging into the camera directly using a computer, and settings the patrols on there. Also checking for any new updates for the camera and might aswell check for the NVR also. There is always bug fixes etc. let me know if you are unsure on how to do this

[@TheSixpkAmerican]

@@HikVisionGuru ok. I'll walk through this again and get back soon

[@brentonrose1053]

Hi There, I just set-up a new HikVision NVR with the ColorVu cameras and have been trying to turn off the supplemental led lights on the cameras. For some reason all the help videos I have watched show accessing the PTZ Features. I see the joystick in almost every video I have watched but with my system it is there but not clickable. Any idea what I might be missing?

[@HikVisionGuru]

Hi Brenton, is your system IP or analogue?

[@brentonrose1053]

@@HikVisionGuru it is IP

[@HikVisionGuru]

@@brentonrose1053 if you want to follow one of our videos on how to adjust ColourVu brightness/enable/disable. kzbin.info/www/bejne/q3uQmHl_nL2hgc0 Simply you need to login to the cameras web interface via virtual host if the camera is connected directly to the NVR. Then go to image/display settings, day/night settings, and then set it to just day.

[@brentonrose1053]

@@HikVisionGuru thank you I will investigate tonight

[@brentonrose1053]

​@@HikVisionGuru Yes thank you this did work I realized I needed to set the IP Camera default password to get into those but I am in and they are now disabled. Follow-up question in the web interface my live view is black but on the app and the NVR I see active camera viewing. Any thoughts why that is?

[@raviananad1395]

If I have to change my router, Will I have to set up everything all over again

[@HikVisionGuru]

Assuming you setup your device following this video, you won’t have to alter any settings. As long as dhcp is on on the dvr/NVR and you are using platform access to connect to hikconnect then you’ll have no issue