I have a camera with a reset button and followed your instructions. However I do not have a windows computer and when I view the cameras through the nvr this one has a red X under status. When I hover the cursor over it I get the following error message....The network is unreachable. Can you provide some guidance please. It is a new replaced NVR and I had the password for the other 7 cameras but not this one. All others are functioning properly. Thanks
@HikVisionGuru2 жыл бұрын
Hi Richie, if you go onto that screen with the camera status, click on the edit icon for this camera, and make sure that adding method is set to plug and play. Let me know how you get on
@alistercollins6239 Жыл бұрын
Hello Sir, Please do they work on weekends? I have sent my XML File to the technical team since Friday, but didn't get any response.
@HikVisionGuru Жыл бұрын
Hi Alister, no they don’t work weekends. You’ll have to send over a fresh xml file on Monday
@jeanpauldusingizimana71232 жыл бұрын
Hi please help me reset my hikvision camera (DS-2CD1043G0-I), it does not have a reset button.DS-2CD1043G0-I
@HikVisionGuru2 жыл бұрын
Hi Jean Paul, if your camera does not have a reset button, you will need to use sadp tool to extract a reset file from the camera, you’ll then need to email HikVision with this file who will then send you one back, which you’ll upload to the camera and from there you can reset the password.
@HikVisionGuru2 жыл бұрын
Also, have you completely opened up the camera itself, and checked all of the pcb boards? There is normally a tiny black button on the pcb board if you don’t have a reset sd slot like on this video. If you can reply to the above then we’ll move forward from there. Thanks
@jeanpauldusingizimana71232 жыл бұрын
@@HikVisionGuru yes i did, but no reset button
@HikVisionGuru2 жыл бұрын
@@jeanpauldusingizimana7123 you’ll have to follow the video from @5:10 onwards for the xml password reset
@danilsonking5732 жыл бұрын
Hi please help me reset my hikvision camera, it does not have a reset button.
@HikVisionGuru2 жыл бұрын
Hi Danilson, please could you provide me with your full camera product code? Thank you.
@danilsonking5732 жыл бұрын
@@HikVisionGuru Hikvision DS- 2CD2112-| 1.3MP IR mini IP dome camera
@HikVisionGuru2 жыл бұрын
@@danilsonking573 have you completely opened up the camera itself, and checked all of the pcb boards? There is normally a tiny black button on the pcb board if you don’t have a reset sd slot like on this video. If you can reply to the above then we’ll move forward from there. Thanks
@danilsonking5732 жыл бұрын
@@HikVisionGuru thanks a lot for your help
@danilsonking5732 жыл бұрын
May I please have your email address?
@MAhmadi-vn7yp4 ай бұрын
Please help me to reset the camera 2CD1123G0E-I
@MAhmadi-vn7yp4 ай бұрын
HI
@MAhmadi-vn7yp4 ай бұрын
HI PLZ HELP me fo reset camra 2CD1123G0E-I
@HikVisionGuru4 ай бұрын
Have you managed to remove the cameras cover and look for a small black reset button and try the reset button reset process. If there is no button you will need to extract a xml file and send to HikVision for reset
@MAhmadi-vn7yp4 ай бұрын
@@HikVisionGuru Yes, there is no reset button
@MAhmadi-vn7yp4 ай бұрын
I also emailed the file hikvision to but he has not replied yet