Hospital Life Hacks (w/Dr. John Cunniff)

[@christinee4411]

Stanford Hospital staff here. Wish we could clone Dr. Cunniff. Care truly starts at the top and sets the precedence for a patient’s overall experience. Thanks for hosting him!

[@garyanderson5446]

In this day of managed care, insurance-run decisions, and staff shortages everywhere, we need a Dr. Cunniff to mentor the United States in medical care!!

[@tracisouthwell2469]

The chair works!!! I worked as a CCU nurse at Geisinger in Danville, Pa - they had a small folding chair hanging on a hook inside the door of each room. The patients loved when the doctors sat down!!!

[@jenniferalbrecht5101]

We just had an experience in the hospital during an oncology emergency where the oncologist sat down and spent as much time as we needed to process the news. What a different feeling in the room than when the attending position, a very large, loud voiced (but very kind) man, came in and towered over my 100lb. sister in the bed.

[@DesertHack]

I work in a hospital called Tucson Medical Center in Arizona and every pt room has a small black plastic folding chair that hangs on the wall with a label above it that says "for physician use only"

[@kcgec962]

One of my favorite doctors at Stanford to work with! :)

[@susanmathis5374]

I want this doc to care for me! He is fantastic.

[@susiehannan3368]

Keep up this dying art of patient care! Wonderful!

[@karenkaren3189]

Last year my mom was admitted to an ER in the middle of a crazy morning. I heard stat pages three times and a psych patient shrieking. When the ER doc came in, he introduced himself and gave us his card. He wasn’t in the room for a long time ( mom’s situation was pretty simple) but he gave us his complete focus during that time

[@kcjazzy]

Dr. John Cunniff is one of the best men I know;). Great Doctor!

[@karenkaren3189]

I worked night shift for decades. As much as possible, no matter how tired I was, I would go to work with my hair blow dried and makeup on. I felt my patients, their families and even my coworkers deserved to see a put together nurse. As a nurse one often had 5 minutes or less to establish a relationship Retired Nurse

[@karenkaren3189]

Also when I ran charge, no matter how busy I was, I tried to make rounds on all the patients at the beginning of the shift. A minute or two in each room, but they say me, I saw them. They knew someone was in charge. And I had a baseline in case things deteriorated later in the shift

[@alinecarrere5135]

you guys are so inspiring! It is the kind of doctor in which I visualize myself being in the USA. Thank you .

[@b_tang]

This doc is amazing

[@pinkmoonrisin]

I must tell you that I remember the hospitalists that have taken care of me, my mom and my husband! They have been the best doctors we could have!

[@elise4026]

Can we start a thread of tried and trusted jokes to share? Before transferring conscious non-independent patients from trolley to OR table I tell patients to pretend they're a politician. Lie and do nothing. Gives them a laugh, breaks pre-op tension and effectively stops them from unhelpfully trying to help.

[@elainemcdaniel3954]

Loved this. I try to always sit down to talk to patients. I tell them I don't want them to get a crick in their neck because I am so tall

[@marywesterbeke1490]

As a 36 year med surg nurse I can really relate to so much of this discussion. I also had a hospitalist treat me at a hospital while I was away from home. He used a lot of the hacks. But they really aren’t hacks. They are ways to make a human connection. It helps get the patient to buy into the goal.

[@montyollie]

I'm a computer tech and I do this with my users. I often sit beside them and create an "us vs the world" sensation between the two of us. My biggest failing is I throw my colleagues under the bus... problem is, they are often the reason the systems aren't working LOL

[@jennismith2]

When I first meet a patient/family I always ask either “how did you meet your significant other?” or “ what do you/your loved one like to do for fun?”. The questions “break the ice”, get the person talking about something “happy” for a few moments, involve fairly time-limited answers, and convey that I’m interested and I don’t view the person as a “piece of meat in the hospital bed”. It also lets me know a bit more about the individual…and I’ve heard more than a few interesting stories!

[@monsezmartinez8404]

I am a hospital chaplain. Pts want to know each of us will listen to them. Great tips!!❤

[@healthcareplanforus1246]

I always thought I'd like ER but this makes me think being a hospitalist would be great.

[@JCResDoc94]

*44:00** strap it to your back!* add some shoulder straps, make a fortune. youve got the contacts! -JC

[@jefftube3987]

I really needed this, thank you

[@scatling2065]

Great discussion! The art of medicine and nursing - so very important. 😌

[@rebeccamatteson9643]

I appreciate the advice about “looking the part.” As a new grad NP working the hospitalist service at Little Rural Hospital I felt bad “out dressing” my amazing scrub-wearing attending physicians. But for me dressing up helps me to feel confident and identifiable in my new role. (They don’t seem to mind.) After 26 years of scrubs alternating “mom clothes,” I’m ready to look dressy!

[@charramsayroberts]

Thanks docs! Wish all of mine could be as considerate and professional as you!

[@allisonfalin8854]

1000% it is worth the 10 minutes to speak with a panicked family member and help allay concerns. It makes them feel better and you get a direct story that isn't by way of a phone nurse. Yes, it takes time out of your day, but there isn't anything lost in translation.

[@TheGibby13]

Two things that never fail 1) someone complains about a meal - "well look at it this way, you didn't have to make it and you don't have to clean it up." This always outside things in perspective when people are unwell 2) when going to take someones capillary sugar, ask for a finger and when they say "anyone", YOU grab their middle finger and say "do you give this finger to a lot of people?" .... I have never not had someone smile or laugh at that

[@lindatesluk2479]

1) I LOVE hospital food because I didn’t have to make nor clean it up 😁 2) you made me laugh just reading this! 🤣 I have had such incredible care my entire life but especially the last 3 1/2 hrs as I’ve been battling lymphoma. I’ve been told I’m the patient they wish everyone could be. I have the greatest respect for all in medicine and am so thankful for them all.

[@Pamelajtay]

Maybe just keep one chair on every unit in the physician computer area. Or by the bladder scanner 🤣🤣🤣.

[@healwebsite6265]

I love Dr. Cunniff and miss working with him since I left SHC. Agree on the comment to clone him!

[@JCResDoc94]

47:00 smiley works the same way. -JC

[@kevinshah4315]

great point re: sitting with the patient (40:00)

[@dallas1love]

In order for all of this to work, you have to be given a manageable patient volume, and a responsive physician organization( where the primary care physicians will give priority to reassuming post-discharge care and will also have a manageable volume). Stanford likely sees a lot of very well-off people with resources and is likely a " rich hospital". If the patients have resources and the physician group is organized with lots of resources, no reason you should not have the situations described above. Unfortunately, this scenario represents the minority of US hospitals in the US[ some because of organizational issues( understaffing, unmanageable assigned pt volumes, unreasonable for profit motive ), some because of location(inner city, poorer neighborhoods, rural areas), some because of underlying structure( public vs suburban private).

[@philiparny3178]

Hey, a link to a source for one of these folding chairs would be useful.

[@pinkmoonrisin]

The 7 Habits of Highly Effective People by Stephen Covey

[@barbarabailey6833]

We want to see the robot!

[@nellnestor5815]

Good heavens. A hospitalist doctor who actually sees and interacts with patients? Some places hospital patients see a series of midlevels and no doctor at all. For the entire hospitalization

[@channeltostay1230]

👍

[@arteynis7450]

Its basically impossible to have direct number to your physician in South Florida unless you are close relative or friend ! May be a few have this privilege, but its already close friend relationship ! If anyone knows doctor who acts differently in South Flrida please let me know . 20 PCP later never had anyone who i can get hold directly ! And situation with Paxolovid underlines this issue !

[@enorivers]

People see through this shtick... "you've got the best nurses." " your surgeon is as good as it gets!" etc... Not to mention if it's not true, you shouldn't say it. There are other ways to make someone comfortable and receptive. This interview is terrifying and alienating from where i sit.

[@Magdalen2255]

Heard “Cunniff” and thought you were pronouncing “Knife” weird.

[@NilVG]

I'm pro-chair.

[@lburrsshinyhunts2253]

Auto severe sepsis…ASS

[@timmccune8575]

This is the most asinine conversation that has been recorded among one physician and whatever Zdogg is! People they started out with a sacred trust developed on what they were wearing! Not one scientific explanation of anything at all! Wake up!