I work for JW Marriott , we have to knock on the door at least 3 times politely! Once the guests opens the door we always have to ask about the permission “Hello Sir/Miss! May I come in?!” and if they give you access, we have to put our door stopper, and once you are in the room, you have to ask where you have to put the service! The guess will indicate to you the perfect place to put it! Also, before giving the bill, it's necessary to explain the service and if it's completed! Then, you can give the bill to the guest with both hands and while the guest is singing their bill, it's very necessary to take the plastic from the glass or another item totally off apart of it, you have to be friendly asking the guest many questions! Try to empathize with them! At the end, you have to ask if they require something else! Before you go, remind them that they can call 0 (At Your Service) in order to come back for their previous service or they could leave the service outside of their room (Also, if they have many complaints or special requirements, always report it and apply the famous “LEARN”)
@123-lakshaybakshi24 ай бұрын
Voyager here !
@user-chedenlabhutia6 күн бұрын
Amazing information, thank you for this video
@willynjoroge282127 күн бұрын
Amazing tips … waiting for more tip on FnB
@bo0ody153 Жыл бұрын
Very important information , thank you for this video
@medhatsaid3597 Жыл бұрын
Very good information, good luck and lasting success 😊
@hitshjaad9050 Жыл бұрын
Amazing video, more brilliance and success ❤❤❤
@n7s4sdailyhighlights68 Жыл бұрын
Amazing information thanks nabil ❤
@Mr.Khaldon Жыл бұрын
Very important information
@Biggestawwualive Жыл бұрын
Good presentation well done
@khaledmustafa8226 Жыл бұрын
Nice Video here we can learn from u lot of things👍✌❤
@nadeemrana1580 Жыл бұрын
Excellent information 🎉🎉🎉
@mohammedhaddad9062 Жыл бұрын
Thank you for this valuable information
@aaronlagrimas7837 Жыл бұрын
Thank you for very informative video.. 😊
@bidasarboy5767 Жыл бұрын
Excellent video god experience hotel line thanks
@1000teto Жыл бұрын
منور ابو النور❤
@bidasarboy5767 Жыл бұрын
Soh beautiful
@idristalukdar3783 Жыл бұрын
Very nice and excellent job
@bidasarboy5767 Жыл бұрын
❤❤❤ thanks for u nice video
@123-lakshaybakshi24 ай бұрын
Do English videos sir much love from india
@nournasser1844 Жыл бұрын
Very good improved
@KitsaoMwambomba8 ай бұрын
You greating use guest name second introduce as which place would like to set up
@NabilNasser8 ай бұрын
Yes , after entering the room but before entering the room for safety and security they we should not use the guest name 🌺