Five Window Buying Mistakes

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Buying windows can be a big investment and the last thing that you want to do is make a mistake. Today, Jeff shares five mistakes that he's seen and heard about time and time again so you can avoid them. www.houstonwindowexperts.com
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00:00 Intro to window buying mistakes
02:40 Mistake #1
06:54 Mistake #2
10:15 Mistake #3
12:02 Mistake #4
15:28 Mistake #5
#HoustonWindowExperts
#ReplacementWindows

[@iaammiillk]

Crazy after watching this video a day after I got a today only price. Told him and his today only price to kick rocks, and on the Next day received a text, email and call from the stores manager saying they have a special for me. Thanks for this great video

[@digital_0630]

I’m in the process of building a home in central California. Wish there was a window company like yours around here for when we start putting the windows in. Awesome videos, Jeff. Keep it up!

[@HoustonWindowExperts]

Thanks for watching!

[@seansiegler]

Thanks! I have dealt with so many of these tactics on pretty much any home improvement project (gutters, roof, siding, etc) and have learned to walk away when these tactics start coming up. Thanks for sharing such an honest perspective!

[@HoustonWindowExperts]

Good for you!

[@sariw2009]

I'm in the process of buying windows for my home right now, and I'm sooooo glad that I found this video. Thank you for providing all this information!

[@HoustonWindowExperts]

Great! Glad to hear that!

[@lindsaybass8544]

So helpful! Thank you! I wish we were close enough to work with your company because it’s obvious how genuine and nice you are.

[@HoustonWindowExperts]

Hey, I may know someone near you that I can recommend. Please check out JeffsList.com

[@christfollower122491]

Love how transparent and open you guys are. I watched your videos last night called for a quote. Calvin came out today and we closed. I can’t imagine working with any other company. Calvin represented you guys well.

[@HoustonWindowExperts]

That's awesome. Thank you for your trust and your business!

[@TheCwiggins94]

Are you still happy with your windows? We just met some guys today with them and we're trying to decide who we want to go with. These guys were our 3rd quote.

[@stevej6413]

Would like to know aswell.

[@alex8426]

Thanks for the tips you just shared. I have encountered that type of salesperson you've mentioned on the video and my wife had fallen into the trap. I wish I've seen this video before we got our whole house windows replaced. There's tons of sharks and alligators here in hollywood and they are hungry for your money. You're spot on saying all the tricks they use. Cheers to you and your company.

[@HoustonWindowExperts]

Thank you for watching and your comments. All the best! Jeff

[@lauram1875]

I started watching your videos about an hour ago and can’t stop! I keep telling myself I have to get to bed, but then you mention another video and I’m like, “Ahhh, I have to watch and learn more!” Thank you so, so much for these valuable videos!

[@HoustonWindowExperts]

Thanks for watching and your comment.... Now go to bed!

[@MisterScott7]

OMG. I felt like Jeff was talking to ME! We just had this over the weekend. And it really does make me want to forget upgrading the windows...until I found your channel! Now, I'm excited to get my "Jeff's List" recommendation for my area (KC) and get new windows. You are AWESOME!

[@HoustonWindowExperts]

Thank you for watching! Good luck!

[@logicalblueberry]

This video is so helpful for anyone, even those who will never buy windows. A great explanation of how to avoid falling for high pressure sales tactics. Thanks so much!

[@anthonycreighton9292]

As an aspiring siding, window and door contractor in western NY i truelly love your videos. I've been working in the field for 22 years and have been in business on my own for 5. I'm learning how to sell my own work vs. being a subcontractor. I appreciate your time and explanations because alot of what you say has been spot on. I also want to be ethical and transparent with people as I feel there is a huge lack of that here where I am at. Thank you for your time and videos. Your a true role model.

[@HoustonWindowExperts]

Congrats, and welcome to our channel. I'm glad you're here. I hope we can change the contracting world together!

[@zloungeact]

Truly*

[@anital5020]

Great video. Thanks for helping the consumers know what to expect and how to handle this situation.

[@HoustonWindowExperts]

Anita, thank you for watching and your comment.

[@rajpatel4806]

Excellent video! Thanks Jeff! I wish there were more people like you in this world.

[@HoustonWindowExperts]

Thank you for watching

[@Justin-tq9vv]

I had that hard-sell salesman at my house for 3 hours yesterday. I said no because I despise pressure sales. It turns me off instantly. I warned him in advance and he still tried it. Thank you for posting this video.

[@HoustonWindowExperts]

Thank you for watching

[@tammyrobinson3920]

I went through that same thing,but I kept telling him no.

[@HoustonWindowExperts]

Good for you!

[@monicalee9053]

Thank you for this video! We live in the Boise Idaho area and had this exact pressure sale happen to us. We did not make a decision as it’s a big one to make and we will not be pressured for that amount of money. This video shows up on my feed today and I’m thankful for the tips! Thank you!

[@theoptimalspark8198]

I dropped out of the buying process last winter due to price but not before I could use all your tips and knowledge on a Pella salesmen. I spent the morning watching your videos and he assumed I had done this before! I’m thinking about jumping back in now that it’s getting drafty again. Gotta rewatch your videos and refresh on my notes. Thank you Jeff!

[@HoustonWindowExperts]

Awesome! Good job

[@lewlevine9603]

Hi Jeff, GREAT video. A while ago I had a number of window companies come out to give me quotes, but when they ask their "closing" questions during the demonstration, I told them I wouldn't be buying tonight because I already have another one or two window companies scheduled to come out (even when it got down to the last company) and I want to see what they have to offer before purchasing. Of course, they tell me their window is better, but... When they bring up the "tonight only" price at the end of the demo, I tell them that is a bunch of BS and if I call their company back and they don't honor the "tonight only" price they have lost my business. They do not have to send the salesman back. It doesn't cost them anything for them to send me the contract via email or snail mail and have me sign it and send it back. Unfortunately, I didn't purchase windows previously, but I'm about to start the process again. This time I only need quotes from two or three companies since I am already familiar with their products and just want to get the current price. And I definitely agree... fall in love with the company first. Find one that has a great reputation and stands behind their product and their work!

[@HoustonWindowExperts]

Lew, you are reading my mind! I hope you find exactly what you're looking for. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@protoword10]

Thank you very much sir, I wish, in some other areas of businesses also, you could find honest guy like you to talk us about their products...

[@HoustonWindowExperts]

Thank you for watching. Hey, honest, transparent business practices are making a comeback. I've seen it trending all around me. The buying public is demanding it and those who provide it are being rewarded by their clients. It's the best way to do business!

[@jmfasi]

I appreciate that you made this and other videos to help me navigate this highly confusing process of buying impact windows in Florida.

[@HoustonWindowExperts]

Thank you for watching and your comment!

[@therealmfwic9503]

Great video! Went through this experience with an Anderson rep. Spent 2 and a half hours at the house (for a 90 minute meeting). Gave us a quote of over $50,000 and pressured us (especially my wife). He got short and snooty when he realized we weren’t taking the bait. It shouldn’t be this difficult and leave you feeling sleezy when buying windows

[@HoustonWindowExperts]

It's awful... I'm not sure why they do that.

[@therealmfwic9503]

@@HoustonWindowExperts Me neither. Definitely not a good way to go about business. But it must work otherwise they wouldn’t be around right?

[@seekwrage]

2 hour meetings sheesh. That itself makes me not want to get new windows.

[@josephquinney8209]

Anderson is worthless. One of their employees named Joe Reeder is always in youtube comments bad mouthing anyone and everone that doesn't praise ANDERSON. He alone swayed me and dozens of friends and family from ever doing business with Anderson. I would NOT use ANDERSON if they were the last window company in the universe.

[@rahultino]

Exact same story with us. All decision makers to be present. Long presentation after a long work day. We were exhausted. Initial quote 57k. Same day buying discount brought it down to 38k. Then he left to get his dinner so we could think about it. We decided not to decide the same day. This guy was a pleasant salesman and left without showing any signs of annoyance. Rehash manager called the next day and got the price further down. So much for the price being valid only for one day. Glad I saw this video.

[@johnchapman7337]

What a great video, Depending on the project I met every one of those sales people over the past few years, I spent 52 years as an engineer in the construction business including capital plant sales - its a waste of their and our time. Why do they do it? I laugh at them when they try the tricks you mention, and more. Good for you to identify the less than honest folks in the industry. One point you mentioned I have to emphasize, quality and knowledge of the installing crew. Its paramount a great product installed badly will still be bad.

[@HoustonWindowExperts]

Thank you for watching and your comments

[@joemiller8029]

I appreciate you taking the time to make this video and it was very informative - although it was more about what to watch out for regarding sleazy sales folks rather than on windows. But I'll hunt around for some of your other videos on windows being that I need 22 new windows! Great video, thanks!

[@HoustonWindowExperts]

Thanks for watching

[@Santanaman9]

Extremely useful advice. Have been through the "sales experience" (without buying) - and he was spot on.

[@HoustonWindowExperts]

Thank you for watching.

[@lenoreschindler6798]

Loved the comment about the amount of glass vs surround and the pictures to show examples. I hadn't considered that at all and now I feel like I know what I'm looking for.

[@HoustonWindowExperts]

Great! I'm glad that helps. Fyi, if you are looking for a great window company near you, check out a website I've developed to help people find good window companies all over the country. JeffsList.com

[@lochgnocchi]

We sat through a 2 hours presentation by a Renewal by Anderson rep today. Thankfully we had a Marvin quote in the back of our minds from last year so when we saw the wild numbers, we were surprised but didn't fall for their tactics. Our experience with the Marvin rep was completely opposite of today. My dad sent us your videos after hearing my story. Here to learn as much as we can before we move forward on any window purchase!

[@HoustonWindowExperts]

Thank you for watching. If you'd like us to recommend someone in your area, please visit JeffsList.com

[@phillipswain4942]

I am in the window and door business in California. I have never tried to high pressure sell product. Educating the customer has always been my way of selling product. I sell a large selection of product from quite a few different companies. The best window to buy is the one that fits your budget and style. Top of the line is not always the best fit for a window project.

[@HoustonWindowExperts]

Agreed

[@jamesarthur6109]

He described Chicagoland's Feldc'o company to absolute exactness! I learned quite a bit from this video and i appreciate the time you took you empower the consumers across the window industry. Thanks!

[@HoustonWindowExperts]

Thank you for watching!!

[@Redmoonblaze]

Really insightful! Thanks for the advice!

[@bruce4627]

I wish you had an office in St. Louis. I love doing business with a company that doesn't try to treat you like just another victim. I have a 57 year old house with original windows.

[@dmv2258]

I'm in Canada, have waited 30 years to replace windows and mostly because we have fallen for these mistakes over and over with every major purchase in our home. Its exhausting and heartbreaking when you realize you were taken and lost so much money. Haven't had a great experience yet. Everyone works so hard for there income and deserve honesty from these companies. About to shop for new windows again....terrified 😨

[@HoustonWindowExperts]

If you need my help along the way, please don't hesitate to ask.

[@meleendelacruz9717]

Fr Canada too and looking for new windows Have u found a trusted company u can recommend

[@Brian-qg8dg]

Find a solid supplier or installer. Either one will have a solid referral for the other. Don't buy from inside sales..

[@czar2230]

Thank you so much for this video - very informative and described the window sales visit we had to endure a couple years ago to a tee.

[@HoustonWindowExperts]

Thank you for watching.

[@r.s.s.2936]

Wow! I'm so glad I watched this video. I'm in Louisiana and I'm still going through companies to find the best one to replace my windows since Hurricane Ida. Sears came yesterday and Home Max is coming today. Window World came 2 weeks ago. Thank you

[@HoustonWindowExperts]

I'd for sure avoid Window World. They are cheap but you'll end up with a cheap product and installation.

[@700poundz]

Thank you Jeff. I justed had Renewal by Anderson and Power Home Remodeling came to my home in New York for windows estimates. My the first estimates from Renewal by Anderson was for $81k for 24 double hung windows. The discounted price was $58k. The Power Home Remodeling estimates was $31,500 for 24 windows. The discounted price was $23k. Like you said, they both gave me a take it now dealing or pay the original quotes. This was a very unbelievable experience. They are worst than a used car Salesperson.

[@HoustonWindowExperts]

Yikes, I am certainly not surprised. I don't understand these companies and how they think they can get away with it. If you're looking for a great window company near you that doesn't do these things, I might know someone. You can look for yourself by visiting JeffsList.com

[@bc5001]

I can tell this guy loves his job/business because he assumes we fall in love with windows like he does. LOL Great video. Very informative. Thank you.

[@HoustonWindowExperts]

Thanks for watching and your comment.

[@stacypampuch396]

Great timing to discover your channel as I prepare for a remodel. Replacing 1956 Pella Rol-screens and leaning towards Pella again.

[@HoustonWindowExperts]

Thank you for watching

[@scottjones9944]

Hi beautiful, how are you doing today?

[@davidg8032]

A great window, with a bad installer, is a bad window. Truer words were never spoken! I made all the mistakes you touched on. I used New South Window Solutions in South Florida. Worse decision of my life! If I was in the Huston area, you would likely be my first and only stop for buying windows. Thank you for this video. Had I only seen it a year ago, it could have saved me a lot of money and aggravation. The ease in which you opened that sliding door was impressive. Thank You

[@HoustonWindowExperts]

I'm sorry to hear about that. We have a NewSouth office in Houston now. They do pretty bad work and we hear about it AFTER people have spent a lot of money and did not get what they were promised.

[@samanthamcgrath2118]

I just watched the single versus double hung video too, you are one of my favourite people. I wish you had a shop here in Canada

[@HoustonWindowExperts]

Thanks for watching!

[@wwjeepdaddy]

I think I love you Jeff. You described my recent visit from Dreamstyle remodeling to a tee (also). They sell the ProVia line of windows and I was almost talked into loving their windows. Then the numbers, how bad other windows are, and the savings if I buy now etc... Also they offered another veterans discount. So the retail price was $35,229, Promotional price down to $26,421 and with the vet discount down to $25,101. The he called his manager and got the price down to $24,500 today only. Then offered zero percent financing. Then tried to make me feel bad when I wanted to think about it. I insisted on seeing some other houses in the area with these windows. He only had a slider sample and didn't have the double hung sample. After watching your video, I could see that the ProVia window frames ARE much chunkier than I really wanted. Many retro-fit windows you see in the big box stores are even more chunkier. I live in Prescott AZ and I know you are in the Houston area, but you did say that you might be able to help me find a company that won't lead me into those 5 possible buying mistakes. I'm sure that if you know a good company in the Phoenix AZ area, they will drive the 100 miles to show me their window line(s). I don't want to make any of those mistakes. I love your company and love the way you explained this to us. (all KZbinrs) Thank you VERY MUCH!

[@HoustonWindowExperts]

Hi, we can help. Please email our office. [e-mail]

[@robertwasinger8193]

That Provia window is a one and done deal! Lifetime warranty! If you get the whole house done most of my customers heat and Air conditioning bills are CUT in half

[@HoustonWindowExperts]

I agree

[@lydialas8756]

@Hello William how are you doing

[@rah1735]

Thank you for the video and chapters

[@jakevail2554]

As a window salesman I really appreciate this video. I try to provide as much information to the customer so they can make a educated decision though it seems like I get more resistance to customers making their own decision.

[@HoustonWindowExperts]

Good point

[@bernardwalker7422]

Sales rep in NY here. You have to learn to not 'over inform.' In doing so....you are giving that prospect ample reason to step back and start doing boat loads of research to confirm your counsel. It's a delicate line that took me a few years to master, but two bits of advice.....talk a LOT less than you do, and LISTEN a whole lot more. Even if you feel you don't speak too much....you do. I guarantee it. Let them ramble. Don't correct them along the way. When they wear themselves out, pause, and offer a recap to their comments. "So, Mrs. Smith, if I understand you correctly, is it fair to say you are AS interested in the beauty of a new window as you are in its energy performance? Have I got that right?" Consolidate and confirm. "Oh, that's good....let me show you window that satisfies both of your primary concerns." That's a method I've managed to hone. It works.

[@HoustonWindowExperts]

Thank you for sharing.

[@brianoliver5015]

Nice job explaining how 0% is a rip off for clients with cash!!! I use your sale method and did for 5 years at that Fibrex store and closed at high rate because I did NOT do what the trained robots do 😂😂😂✊

[@SuperChech0]

Overall an excellent presentation. Transparency in the window replacement industry (pun intended). Thank you!

[@HoustonWindowExperts]

Hahahaha... Thank you for watching!

[@marshallmitchellsr7181]

Exactly what you have explained just happened to my wife and I,we fell for it but canceled the next morning. I wish I would had seen your video before the meeting.Thanks

[@HoustonWindowExperts]

Hey, at least you had time to cancel the order. Good job 👍

[@garriottdavid0306]

Very well said Jeff. Thanks for your knowledge on windows. Merry Christmas sir.

[@HoustonWindowExperts]

Merry Christmas to you too!

[@whitechris720]

I used to be in the high pressure window sales game. I would get bonuses if I was thrown out of a house. Also the one tactic that you missed that worked for me was factory direct. I was a factory representative and every day we were on the verge of laying off factory workers. So if you buy right now you will get the best price because your helping us keep our employees working. Your doing is a favor so we will do you a favor on the price.

[@melissas4279]

Great video. I live in Mi and have been getting estimates for replacement windows and have gotten some of these sales tactics. I send them away and don’t answer their calls after that. Such a frustrating process.

[@HoustonWindowExperts]

I agree

[@sandances]

I live in Michigan too and have had the same experience. It's awful! It's even worse when you're a woman. They become condescending when they realize you aren't going to buy.

[@jimmytrust8136]

Great video. Thanks for all the information.

[@HoustonWindowExperts]

Thank you for watching

[@Imwright720]

I used to be a one call closer. I did it for a couple of years but never liked it. Taught me a lot of useful information when I need something.

[@robcossin4690]

Jeff, thank you for your great communication skills. I wish every salesman would go to you to learn how to speak with us consumers.

[@HoustonWindowExperts]

Thank you for watching!

[@lydialas8756]

@Hello Rob how are you doing

[@russbro]

Thanks Jeff, I got Anderson come out next week. Thanks for informing me before they get here.

[@Desafinado30]

Funny I just had them over and it made me laugh to know that this guy was on point about sales people and their angle!

[@HoustonWindowExperts]

Thank you for watching

[@Desafinado30]

@@HoustonWindowExperts Hey Jeff, can you recommend window dealers in the Orlando area? So glad the wife stopped me from signing the 100k window installation that came out to $77k with all the discounts.

[@kevinm9174]

@@Desafinado30 If I may ask, how big is your house, and how many windows are involved to add up to USD77k ? More and more I want to find a decent manufacturer or distributor who will sell direct to me, so I can DIY the install of our paltry dozen windows.

[@Desafinado30]

@@kevinm9174 The price I was quoted very recently was for the renewal by anderson composite- fibrex windows with the in-between the glass grilles. Have to say though. there are many variables in determining a price for your windows such as size, materials, grille, home location, etc. I think the best you can do is to research a few highly rated window stores in your area and get a few quotes.

[@timothytrainor1150]

Thank you so much for making this video!!! I'm a 23 year old home buyer and need some windows and a salesman called and came in. Gave me a deal I thought ws amazing but after I had a gut feeling and did some research . Everything you have said is exactly what he has said. Thank you for telling us home buyers about this. Very grateful and save myself 14k. Very grateful for what you do and hope people can find your video to learn from these scams artist.

[@HoustonWindowExperts]

I'm glad to hear that you did not make a big mistake. If you're still interested in buying windows, I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@flipsidegymnastics131]

Thank you! Super helpful.

[@thomasparrott2599]

Great info and sincerlity. I live in the smokey mountains and need a place like you. Any referral?

[@Rooksfish]

Great informative videos. I wish there was a window company likes yours in Ohio. All of our local companies sell one brand of window, always vinyl or composite, with limited option.

[@HoustonWindowExperts]

Thank you for watching and your question. Just so you know, I have created a website with a list of great window dealers all around the country. You might be able to find someone on there that does a great job in your area. JeffsList.com

[@AsherBarkin]

Comet Glass in Cleveland is good

[@adamfischer6768]

Great points. I'm going through the in home presentations now and so far I've seen all 5 pitches you have mentioned. I'm happy you brought up the "zero down zero percent" financing. I'm now going to call them back and ask for the cash price and see if they come down!

[@HoustonWindowExperts]

Good for you! If you're looking for a great window company near you, that you can trust, I started a website with a list of really good window companies. You should check it out to see if I know anybody in your area. JeffsList.com

[@paulkohutis5034]

Very informative thanks for educating me on windows

[@HoustonWindowExperts]

Thank you for watching

[@matthewkrill2818]

This is a great video. Sounds like a straight-up company that is trying to do things right. Everything they are saying is legit. Pat on the back from me!

[@HoustonWindowExperts]

Thanks for watching and your comment.

[@nathanyamaha465]

He must be talking about Renewal by Andersen. Every single one of these sales tactics is what they use.

[@Santanaman9]

Exactly my experience..

[@micknastyness8916]

I like Renewal. They have awesome windows and the sales person I got made everything very clear. Pella quoted half the price but the quality was lacking.

[@VanjaMk1]

@@micknastyness8916 Metal spacers is basically a non-starter with Renewal.

[@fvvfvbbbb]

@@VanjaMk1 what do you mean?

[@derekgardner7277]

Ive never done this as a sales rep for RBA!

[@tdav3237]

Great video! Wish I lived in your area . I’m one of those people you mentioned who dropped out of the window search because of high pressure sales and confusion. Lots of good tips that I hadn’t thought of like the 0% interest trap..Thank You so much!

[@HoustonWindowExperts]

Thanks for watching and your comment. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@dougshelburn3487]

Your words are so true. Almost fell for all 5! Found a company and person I trusted and saved a lot of money!

[@HoustonWindowExperts]

That's great! Thank you for watching

[@ShanePresleyC]

My exact experience with Renewal by Andersen! their "buy tonight" price was $6k for 3 24" octagon attic windows. The measure tech showed up without a ladder and I cancelled the order

[@HoustonWindowExperts]

Good for you! I'm glad you survived this!

[@darinhancock2755]

Oh my gosh, the 1st thing you talked about was exactly what happened to us. We had two high pressure sales tactics from two different companies. One guy, I had to finally tell him to get out of our house, or I was going to call the cops. I told my wife it was like having a used care salesman, where you couldn't leave. And.....we stopped looking for windows because of this horrendous experience. We are from St. Louis too. Maybe it's time to expand. :)

[@HoustonWindowExperts]

Thank you for watching. Don't give up!

[@darinhancock2755]

@@HoustonWindowExperts I have subscribed and planning on watching all of your videos. Thank you so much!

[@MrJayallen2004]

Cops? A 12 gauge works much faster on salesmen. A good dog works well too.

[@HoustonWindowExperts]

Lol

[@xeniapasin2708]

Thank you so much for this valuable information!

[@rtaylor3350]

Very informative, thank you

[@susana5052]

Great video. Plus I have construction background. I'm finding is that when men come to give me a quote they see me, a female, and think I'm an easy target. I cannot put into words how frustrating that is.

[@HoustonWindowExperts]

I'm sorry to hear that. Thank you for watching and your comments.

[@lukasgingerich4538]

Wow, I’m a window and door salesman for a small company in Pennsylvania. I have been talking about these same things. It seems like the window industry is worse than most. The stories I hear from my customers are amazing at times. Just came across your channel agree with everything I saw so far. Thanks for the great content.

[@HoustonWindowExperts]

Thanks for watching and your comment.

[@theoptimalspark8198]

Southwest PA by chance?

[@bsh21wash1]

Central, PA by any chance?😊

[@lukasgingerich4538]

@@theoptimalspark8198 Northwest PA. 🙂

[@lukasgingerich4538]

@@bsh21wash1 Northwest PA

[@ScottyLo]

Great video. So much valuable information. Thanks for sharing your knowledge.

[@HoustonWindowExperts]

Thank you for watching

[@chuckfish793]

great video. we just had 2 big window salesmen in are home. both gave the same pitch to a tee. we still looking. here in northwestern PA.

[@HoustonWindowExperts]

Thank you for watching and for your comment. If you're looking for a great window company near you, we may have someone that we can recommend. Please check out JeffsList.com

[@Jing0Hong]

Holy crap, I just went through the exact same situation you described. The window salesman just said the exact same words you said in the video. Demo me the window. Good performance numbers, high pressure, all the decision-makers in the house, tonight deal, zero financing, etc.

[@HoustonWindowExperts]

It's crazy that these guys are able to sell anything with such 1960s approach. People are smarter than that now.

[@daiseyze]

I'm in SF, CA area and wish that your company was here! We're wanting to start our window project and it's overwhelming. Do you know anyone good folk out here?

[@HoustonWindowExperts]

Yes we do. Please email our office, they have a list of great window companies in your area. [e-mail]

[@Taylorraeconstruction]

Great video. So true. We never use high pressure, it's so wrong.

[@HoustonWindowExperts]

Good for you!

[@furuolan]

Thanks, Jeff! Great advice.

[@HoustonWindowExperts]

You are welcome! Thanks for watching.

[@samanthamangan3580]

Do you know any good companies in New Jersey?? This video was great!!!!

[@wandareece2321]

I also need a good company in New Jersey, preferably Monmouth County.

[@ivanacosta7338]

This video was 100% accurate, at least in my experience this week. I’m in Northern Virginia and I’ve been researching windows. Finally, we’re in a position where we are ready to call companies and commit to a product; however, like every invested homeowner, I called multiple companies including some big ones, Anderson, Thompson Creek, Window Nation and others. You mirrored every single one of their sales pitch. Probably one of the most honest videos I’ve seen. Thanks for sharing this with the community!

[@HoustonWindowExperts]

Thank you for watching and your comment. Congratulations on avoiding the traps.

[@RuedaLibreMotoAdventure]

I am in Central Virginia (Richmond) thinking the same way, did you find a good choice to share?

[@ChelleLaBelle]

I'm in Northern Virginia too and we're researching as well. Who did you end up going with?

[@BryanSArnoldRocks]

Love this video! Extremely helpful!

[@HoustonWindowExperts]

Thanks for watching!

[@splitarrowfarm]

Great video and speaker! Very engaging and helpful

[@HoustonWindowExperts]

Thanks for watching and your comment.

[@jpenneymrcoin6851]

I am currently going through the window selection process, and what he's saying at 4:50 is very very nearly exactly what's happening. They're not quite being "mean" but there's definitely some aggression. Luckily I don't have anywhere to go so I bored them to death before they tried to bore me to death. It's similar to shopping for mattresses - none of the players (well, very few) are there to help you make an informed decision. They prefer you make a choice based on...I dunno, fear? It's getting to the point where i distrust window salespeople as much as i distrust used car dealers.

[@HoustonWindowExperts]

Don't get too discouraged; there are companies like ours who value our clients and doing business with integrity and respect. If you'd like, you can email us at [e-mail] and we can see if we know someone in your area that we can recommend.

[@sallyszpak5422]

I can see your point. I did have a sales man come and spend 3 hrs. and he was the nicest, smartest person about his product. He had been in the construction business and was aware of all the particulars of the windows and how they are installed etc. I can say that I am confident that this company will give me the best windows available and the best warranty out there. I do feel they are expensive but worth it. It was one of the best presentations I've sat through. I will let you know how it went later in the year.

[@HoustonWindowExperts]

Thank you. If they do an excellent job for you, I would love to add them to JeffsList.com

[@Swishman2012]

Thanks for the information and nice job. Putting windows in 75 year old brick house in TN.

[@HoustonWindowExperts]

Thank you for watching

[@NekoWinters]

Thank you so much for this, you literally saved my family from a scumbag because we envoked the 3 day law and the manager filed like a cheap chair when I said "if you call us any more we will file for harassment via telephone, never reach out to this address or number again"

[@HoustonWindowExperts]

Great! I'm so glad that we were able to save you from a disaster. If you need a great window company near you, we may know someone. Have you checked out JeffsList.com yet?

[@a-ashden179]

Thanks for the information. Can you recommend a company in Atlanta GA?

[@sharonjordan8465]

I'm in Atlanta and Champion used these same tactics with me last night.

[@HoustonWindowExperts]

Thank you for watching. Please contact our office, they have names of window companies all over the country that do a great job. I think we have someone in your area. [e-mail]

[@kevinm9174]

Jeff, excellent videos. Thank you. If you were in Ottawa, Canada, I'd contract with you in a heartbeat, just because. But since you aren't... in the interest of transparency and all, what is the approximate mark-up on the actual windows in the middle and upper quality ranges, and what percentage of a relatively straight-forward replacement contract would be labor? Also, as an avid DIYer, I've found that i can source low-end product easily, but when I look for (say) Euro-style tilt-and-turn windows, suddenly only a local retail installer is allowed to talk to me. . . in a three-hour sales script, just as you describe.

[@HoustonWindowExperts]

A fair mark-up to expect is about 15-20% net margin for a window company. We have to charge enough to make a fair profit but not too much or you won't sell anything. There are companies who are really cheap and they are so excited about how much business they have but they don't realize they are going broke. In the US, only about 10% of construction companies are still in business after 7 years.

[@TruthProvider]

Kevin -- I'm in the same city. May I ask if you found a good window company that you'd recommend? Thanks.

[@Norseman361]

I worked for champion windows in Denver. I've heard an seen exactly what he's saying. I will say I loved their windows and doors, even have some I installed in my home

[@HoustonWindowExperts]

Thank you for watching

[@mariewhite6116]

Thanks for a great video!

[@HoustonWindowExperts]

You're welcome! Thanks for watching my videos and for your question. We operate in Houston and the Dallas/Ft Worth area. However, we have great relationships with so many wonderful window dealers all over the. Country. I started a website where you can see if we have a trusted window company in your area. Perhaps I can point you in the right direction? Check out TheWindowExperts.com for a dealer near you! All the best! Jeff

[@terence8923]

Great honest presentation. I would buy my windows from you. I am in Canada thou.

[@Bobjtx]

Wow, I just went through mistakes 3,4, & 5 today with a reputable national brand. I flat out told them that the today only pricing reflected very poorly on their company, and we didn’t bite. They said to expect follow up calls from their “manager” if they don’t hear from us. (The rehash manager?). Glad I found your channel. While I rarely fall for these techniques, having done contract management for many years, there is always a new angle. I wasn’t aware of the scenario around zero percent financing. Going to watch for that in the future. My opinion of this national brand of windows went down quite a bit today.

[@HoustonWindowExperts]

I'm glad you discovered our channel before it was too late. I hope this information is helpful. I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

[@medicropper]

Great video. I need to replace my windows in my house in Washington state and this was the first vid I've watched. Now I'm prepared to venture forth and find somewhere to buy windows. I knows it's going to be expensive because I have many very large windows. I wish your showroom was up here instead of in Texas.

[@HoustonWindowExperts]

Thank you for watching and your comment. I wish you the very best on this adventure! I get so many people asking me if I know a great window company in their area, so I started a website where I have a list of a lot of great window companies. We may have somebody near you, I'm not sure. You can go and check it out if you would like. Go to JeffsList.com

[@troybuschbom9678]

Great video! I appreciate the information Jeff.

[@HoustonWindowExperts]

Thank you for watching!

[@stanczernik9458]

Jeff, do you have a window for the south suburbs of Illinois. Looking to replace our windows in spring. Thank you,

[@arielstarr8524]

Same here. I have a home with 1949 original windows and not sure what kind of window I should get for the Chicago cold.

[@Yatta_G59]

Hi Jeff! Same here. I just stumbled across your video and I'm looking to replace several windows in the south suburbs of Illinois. I just had a company that I thought may work out but when they quoted me 25k plus for gutter replacement, I showed them the door and a body part.

[@HoustonWindowExperts]

Lol

[@RANDOMPEPSIBOTTLES]

i was a window salesman for a bit and i hated it. I rented an apartment, how is a guy like that supposed to talk to home owners about a product i dont personally worry about or work on. it was a paycheck to me, really.

[@bigmacattk]

If you don’t believe what you are selling, you won’t do well. Unless you are some sort of sociopath lol 😂

[@luzy]

Great video- you’re so right: it is confusing.

[@HoustonWindowExperts]

Thank you for watching

[@TheEngineerd]

Good to know. Not shopping (more like browsing), but I've seen 0% advertised and wondered what the gimmick was behind it.

[@romzone]

Love it! Jeff is talking about Renewal by Andersen! You can get better windows at a lower cost like Marvin Essential or Pella Impervia. Marvin Essential is a better window between all 3.

[@rtaylor3350]

I just had Marvin triple casement installed last week in my kitchen. We did the built in hidden screens and love them so far. Trying to figure out which marvin window to go with to replace our 2 garage windows that face the front of the house. The rest of our house currently have builder grade 26yo Andersen windows.

[@damonflowers6129]

Jeff, thanks so much for your videos, they're very informative. I'm in S.E. Michigan and I'm looking at replacing windows with Renewal by Andersen Fibrex 100 series. Do you happen to know if Fibrex windows should be installed by Renewal by Andersen or a 3rd party contractor? Are there any good installers in SE Michigan that you're aware of? Thanks!

[@HoustonWindowExperts]

Thank you for watching. The product that's made for renewal by Andersen is very similar, but not identical, to the other Andersen fibrex products. Due to some arrangements, there is an exclusivity for the renewal product. If you're going to buy the renewal version of fibrex then you must use their installer. Before you make the final purchase, I would suggest checking into the Pella Impervia also.

[@MrBarluchi]

I am in BC Canada and found your video very informative. I am in the market for new windows and this information really helped

[@HoustonWindowExperts]

Great, I am glad this has been helpful. If you're looking for some more options in your area, I've created a website where you can find some recommended dealers that might be of service to you. Check it out. JeffsList.com

[@josephinevissers4306]

Thank you very much for the informative videos!!

[@HoustonWindowExperts]

Thank you for watching

[@tbella6529]

So appreciate you imparting this information to all. Incredibly sad that we need to have a guard up for big purchases like this. If only everybody was fair and honest like you! Thanks for the reminder that some kindness still exists.

[@HoustonWindowExperts]

Thanks for watching and your comment.

[@HarpreetBhatia7]

Most window salesmen I’ve met (including Renewal by Anderson) have delivered the same pitch. It’s pitiful because we were genuinely interested in installing new windows but have stalled this project because we don’t know who to trust :( Can you tell us if you know any good companies that do good installation in the SF Bay Area (particularly Fremont, CA)?

[@HoustonWindowExperts]

Thank you for watching! I totally feel your pain! Please contact our office, we have a list of companies that we know and recommend all over the country. I believe we do have someone in your area. Please send us an email. [e-mail]

[@jstyleent]

@Harpreet Bhatia Hi, did you choose a window brand and installer? I'm also from the Bay Area (San Jose) and looking to replace my windows. Thanks!

[@HoustonWindowExperts]

Hi, you should check out our list of good window companies around the country. Visit JeffsList.com to see if we know anyone near you. Jeff

[@cynthiabartz6909]

Awesome info thank you

[@jordanwest3569]

Thank you for the great advice! Window Nation just did all this to me last weekend