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Teamwork is impossible without communication. Teams have to share information; they have to share ideas. Without communication, teams can’t coordinate tasks. They can’t help each other; they can’t do anything other than work alone in silence.
Since communication is so vital to teamwork, it’s no surprise that the quality of communication affects the level of performance of a team so strongly. There’s a big difference between communication on an average team and communication on a high performing one. So, it’s worth examining what high performing teams do differently in terms of communication. Fortunately, researchers have been studying those differences on teams large and small for several decades now.
In this article, we’ll outline four differences in how great teams communicate.
0:00 Introduction
1:24 Great teams communicate equally
2:38 Great teams communicate informally
4:06 Great teams communicate externally
5:19 Great teams communicate in bursts
6:17 Conclusion
Many average teams communicate in one of these four methods, so some of this may sound familiar. But other methods may seem downright odd. Each communication method, however, has been shown to enhance collaboration. And when all four combine you have a team that’s using their best communication ever to do their best work ever.
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One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
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