How Instacart Shoppers Get BEST Batches - From Instacart Corporate!

[@zeektools5971]

It’s a privilege meeting you,I appreciate the effort 😍

[@samanthasdaughter685]

$209+ $350 cash tip = $559 : 20 bottles of gin, wine, whiskey, rum and vodka. Customer was part of a wedding venue or planner . Definitely wasn't expecting $350 cash tip. Thank you so much Gigspade

[@aguyagreen5469]

I had a bath n body works $10 batch with a $377 tip a few months ago. Sadly the store was out of a few items and the pay was reduced about $80 still was lucky to snatch that one.

[@freckles1214]

Gigspade??

[@ERMACTOOLZonINSTA]

I will forever appreciate for keeping his promises....

[@ERMACTOOLZONINSTAGRAM-o5m]

The batch grabber update from 👆🏻is awesome

[@jkrowlingsunderstudy2498]

$793 Mother's Day.... Costco 11 items 35 units.... 24 bottles of moet...3 min delivery... They were literally right across the road from costco... I could have walked.I couldn't believe I got it... The whole order took 10 mins from start to delivery. Thank you Gigspade I love you for this

[@freckles1214]

Gigspade?!?

[@zeektools2722]

⬆️⬆️Feels good having multiple batches, thanks man your effort was a enough to get recommendation

[@anunrulymary8848]

So costco order yesterday I made over $365. it was for an old folks home, and they helped with bringing them in. I was done in two hours. Thank you Gigspade

[@zainabmibrahim3456]

Sweet batches come in now. couldn't beat them so I had to join them..good job man *Cusorspy* 💢

[@zeektools5683]

👆👆 is the best and last of his kind 🥰

[@jenifferhutson8291]

I actually "accidentally" leave their lime green brand insulated bags in the pix sent to both customer and IC just to show I have them randomly. My average speed time is under a mins. To get your average down start AFTER u shop for 10 items and under and u will see a massive improvement. Stay strong everyone!

[@HeavenNY]

Lol. I’m usually tearing a** into the store and I get the start your batch or move to an area with better reception so I rarely have time to grab anything before I start that darn timer. Because as soon as I drop off a batch I pick one up immediately. I don’t like to idle around waiting for batches. I’ll wait about 5 minutes max if no decent batches come up on my dashboard I usually grab a charity one, do it and head home.

[@meganpeterman7339]

That's what I do I grab everything on list an scan once I've gotten everything

[@vkng_drag0n982]

@@meganpeterman7339 athe list don't tell me how many items only show the pictures. What you do?

[@nicko3896]

Shoutout the Instacart family ! We all go through the same bs, just gotta hold on!

[@JENontheGO]

💛So true!!

[@joesgotabigbit4795]

1,000 dollars worth of alcohol for their clients during easter. Over 50 bottles. $222 tip. Gigspade is the gift that keeps on giving

[@theportersleviathan2689]

$801 @Valentine's. Expensive alcohol from safeway. Became my regular every sunday and I’d get crazy crazy tips from her. Gigspade is unrivalled

[@tonyakura7153]

Gigspade be saving lives 👑🐐

[@dominico1045]

No more struggling with batches. It’s a great privilege meeting #Rashtechs.

[@nicolenicole080808]

You are very awesome!!! I started doing the notes on the brown bag with Bread labeled and I got 5 stars and comments saying they loved how I labeled the brown bags "fragile eggs or bread " . They loved it❤ its all bc of u !! Thank u!!

[@debbietampasheher3682]

What a great idea!

[@sheila.h.2711]

woke up today to my 5 star rating restored after almost all 2 weeks of hell .2 dreaded 4 star ratings back to back killed my earnings ( i have been doing instacart for more than a year and never dropped below 5 ) when it happened it hit me hard . i followed jenns advice from several of the videos and now i’m back to my 5 stars . Thankyou Jenn i hope you know how much your doing for your fellow shoppers . I appreciate you !!!!

[@JENontheGO]

💛

[@VioletBond]

Shopper item time is affected by how long it takes for the customer to get back in the texting for replacements and out of stocks. That time is completely out of our hands. And the time ticker also doesn't take that into account.

[@christine3043]

It doesn’t take into account how busy the store is or how many registers are open either.

[@jewellsandbandanas]

I get the best batches by being patient and cherry picking. 30 and up.

[@JENontheGO]

Absolutely!!! PATIENCE is critical. Shoppers all need to be cherry picking. This is how you make the money and preserve ratings. 💛

[@Unstoppppppable]

I do other apps while I cherry pick.

[@jewellsandbandanas]

@@Unstoppppppable nice!

[@HeavenNY]

I don’t like to only take the great batches. Then I start feeling greedy and selfish.

[@JENontheGO]

I understand what you’re saying and you have a kind heart. Perhaps you think of it differently. Think of it as you being paid for what you deserved and putting value on your time. You will be working for that batch amount and remember this is business. 💛

[@richardrosson3001]

#KARPTECH 💛💛💛. YOU ARE A GOD SENT THANK GOD FOR BRINGING PEOPLE LIKE YOU TO HUMANITY ❤️❤️❤️

[@DownhillFilms]

What he said doesn't seem to add up for my situation. Someone reported my order missing, but never left a rating, and I am still at 5 stars. Over the last week, the biggest order that I have seen is 22 items. I am used to taking 60-100 item orders and making 40-50 per order throughout the day. It's just not worth driving like 10 miles just to make like $13.

[@vkng_drag0n982]

Totally agree with you. Not worth driving so far to just get paid for 1.6 miles.

[@alemhagos1089]

Hi my alem hagos from kitchener I just started working with the company your the best teather thank you you hlep me somuch

[@aurorashoutingoutgigspade7265]

$530 on Costco order that took me 30 mins to shop and deliver. Customer just ordered over 900 dollars worth medicine. It was the best order ever. Gigspade did this for me

[@courtneylee9711]

Great video Jen many of these things instacart corporate said to do i had to learn to do on my own. Shoppers are not trained on how to avoid non delivery claims and they are more common than you think especially when it happens to a family member. The most important factor to help with false claims is by choosing customers who are generous that is absolutely number 1, next is to take timestamp photos and send those photos through chat this discourages non delivery claims as your indirectly telling the customer I have proof, 3rd always knock and ring bell unless customer says otherwise try your best to get them to come to the door so you can tell them thank you take care. If the groceries are not in a safe location where someone can come by and take them wait at a distance and notify support if the customers are not grabbing there items. Support will do there best to get ahold of the customer and if they can't its best to cancel the order. Finally Paul has not told you something very important and that is being a 5 star is not enough to get the best batches. The computers algorithm determines a thing called priority heres what that means. Say me and you Jen are sitting in the same car same phone same cell service same everything and we both see a $90 batch pop up except I see it half a second before you so I get it and it says not found for you. The lucrative orders where the computer shows it to you first is how you score big orders. I have no proof of this but I have noticed if you take a steady amount of batches over someone who takes less orders the computer tends to give you priority more often and you make more money than the other 5 star person. People need to understand this and not just blame bots when they lose out on a batch. I would call this rewarding the VIP shopper ... Fyi: there is much more than 2% for scammers they just don't have the proof to add to that percentage. The actual percentage is closer to 20% but customers are innocent until proven guilty shoppers its the complete opposite.

[@deakingsfamilystudio6811]

So you're saying even if someone has a lower rating than another person, if they do more batches they are prioritized first? 🤔

[@deakingsfamilystudio6811]

Hmm share the photos via chat...awesome idea.

[@courtneylee9711]

@@deakingsfamilystudio6811 im saying the computer dictates who gets first opportunity at a particular batch. Doing more batches i believe increases your odds of seeing a batch you want first and you have the best odds at 5 stars. There are other factors that play into this but what you need to understand the most is if your shown a $130 batch and it gives it to you no problem you were specifically given priority to that batch where as others may of seen it half a second after you. Doing more orders than others I believe does help give you this priority more often. There are many 5 star shoppers that work in the same area as me who complain they rarely get 80 plus and I get them daily. I do a lot of batches daily other than that my stats are no better than there's. When this happens month after month you know its not a fluke that the computer is giving me priority on purpose.

[@JENontheGO]

SO SO interesting, Courtney! Once again, I thank you for your information. You are definitely an MVP! You provide information and data to back it. I absolutely agree with you and your assessment of shoppers all at five stars getting the priority batches!! Interesting, because I am so highly selective in the type of batches I accept. I will only except batches with extremely high tips and low items. Because of this, I am seeing the better batches than others in my area with a five star. You are spot with this!! I would love to make a video about this but unfortunately this is based on the algorithm and I don’t have full proof other than our own experiences to back this up! It pays to sit and wait and be patient! We are teaching the algorithm how to treat us! 💛

[@courtneylee9711]

@@JENontheGO Instacart will not tell you this nor is there proof unless you do what were doing. Me personally I would say there is no proof of the following but here has been my experience as well several other shoppers. If your looking for ideas try this and leave me a comment and let me know if anything has changed for you. This would be an idea video where people can try new things and see if it helps them with no guarantees. That will not hurt as you are not promising anything but your giving them ideas that perhaps may work like it has for us but its your call of course 😉

[@hdhshshshe2223]

Thank you so much for doing these videos on top of all the shopping you do! Much appreciated!

[@JENontheGO]

You are so welcome. I greatly appreciate your feedback. It is definitely a juggle, but I’m really happy to help and share what I know with you! 💛

[@chantelforsyth8862]

Sweet batches come in now,good Job sir 😍💯 #zeektools

[@bethbarrett8428]

Woke up to a 4.94???? I'm so upset! I treat my customers as I would want someone to treat me! Sick to my stomach!! Thanks Jen for all you do!

[@JENontheGO]

Oh no! I am so sorry. What was the rating and reason? Or was there no reason given? Please try to not let this affect you, even though I know it’s so hard, especially when you gave it your all. 💛

[@Chichi-mo2pc]

Happened to me too..some of the customers are just jerks🤷🏾‍♀️it made me stop caring so much

[@GigLife]

This great info ....nice to see they test the app themselves, that's very interesting. That was very informative.

[@JENontheGO]

Thanks so much, GigLife! I was most appreciative this gentleman Paul emailed me back. The more we know the better we are. Have a great weekend. Keep creating! You are way too talented, not to! 💛

[@GigLife]

@@JENontheGO many thanks!

[@emmarosner5721]

My highest paying batch was $311 for 62 items 1 customer, Made $1566 that day. I never received an order for more than $60 before Gigspade came into my life so I was definitely freaking out when i accepted it all 🥳🥳

[@mudthe1st512]

You're so lucky. I've been working two months as an instacart shopper for two months. The biggest order I got so far, was $27.80.

[@akiarwg]

This is the exact video I needed! The other day a customer reported items missing that i have more than one photo proving I delivered. I find it a bit odd when a customer rates after a 24 hour period has passed, especially for items that could defrost!

[@JENontheGO]

Unreal! Happens to all of us! Hang tough and have a great weekend! 💛

[@aganamiriam537]

Am getting enough batches Everytime,thank you sir 😍💯 #zeektools

[@dwaynefrancis1066]

The email response was very insightful and gave some valuable feedback information

[@JENontheGO]

Great! Have an awesome day! 💛

[@ricco7000]

I text or call (lie) customers the app is telling me I’m at the wrong address and they usually come out to get the order. 😊😆😊

[@gibbysue8280]

That's brilliant!

[@instacarttalesfrompearlsof450]

like the others say.. - BRILLIANT!!!

[@JENontheGO]

Now this is THINKING out of the box! GREAT Idea!💛

[@Sonofspam64]

Not that it matters. You seeing them get the bags proves absolutely nothing if they want free shit and lie about not getting the bags. There's no machine capable of hooking up to your brain and playing back what you saw. Instacart will ALWAYS take the customers word over yours.

[@waynecaviness5831]

One thing I did learn this past weekend... Walmart aisles are easy, but I was guessing at the sections. Labels on the top shelf provide aisle and section😲... That just made my day when the kid working there showed me that!

[@meganpeterman7339]

Wow we dont have Walmart yet in Chicago on IC

[@gigspadeoninstagram6231]

I was through the freakiiiiinnnnnng roof when I saw my batches coming in and how much money I was making now. Chasing the bag is so much easier when gigspade is there

[@janellespinelli4243]

Im ready, how can i make this happen

[@MrChrisMiner]

What is this?

[@HeavenNY]

Very nice for the gentleman to respond and to help clear up some of the confusion.

[@LiftedSpiritLife]

I had no idea about registering my insulated my bags. Thanks. Keep up the awesome.

[@JENontheGO]

Hi Jo Hu, you definitely want to register cooler bags. You want every advantage you can, as an Instacart shopper. If you haven’t done this yet please make it a priority to get this done.💛

[@JENontheGO]

No matter what store you shop in, Instacart requires that you have the bags. I even had somebody from Instacart reach out to me stating that shoppers must register their bags. Just do it that way you will be certain batches are not being withheld from you. 💛

[@patriceconley7291]

Hi Jen, would it help with missing orders if the customer had to submit a photo of their front porch with address at the time of placing their order or when initially signing up?

[@jajariley1517]

Linked with Gigspade and Made $351 for one order, $240 was tip my first day. Was three cases of liquor delivery only. I only wish I had met him sooner

[@ContactDrextoolsonINSTAGRAM]

Batches like rain on me Thanks man *cusorspy*

[@chisomnwaeme2527]

🖕🖕👆🖕Could not believe this comment until I tried him out... I keep getting batches daily. Thanks 🙏 man

[@deakingsfamilystudio6811]

Thanks Jen! That's great that he shared all that with you. Makes sense. I have had people report stuff without rating me.. 🙄 to me theyre just trying to get something free. Interesting about the speed.

[@JENontheGO]

Thank you so much for your feedback. This was very helpful information from , Paul. I will always share everything that comes my way. Thank you for your support and have a great weekend! 💛

[@sam-bu3em]

Speed is just a bullshit that's how most shoppers lost their 5 stars by speeding because when u speed you don't pay attention to the quality plus some customers are delaying you by texting late or substituting..the slower you are the better everything looks

[@JENontheGO]

@@sam-bu3em hi Sam. Shopper speed five star rating, along with low or zero cancellation rate, give shoppers the very best chance in receiving the cream of the crop batches. It is not effective for shoppers to lose sight of efficiency in order to be fast. Shoppers need to be able to check all of the boxes. 💛

[@joshuaolmstead5225]

So I'm new to your channel and have just subscribed... I have a story but for now I just wanted to comment on what I've been listening to. It's much appreciated and honestly refreshing to hear from an actual human at the company and applied and thank you for your due diligence to get this done obviously you have a way with details structure planning etc etc I'm surprised you're not actually like an elementary school teacher and please don't take any of what I'm going to say too personal because I know your channel is not for what this comment is be making it's for people to finally get answers from an actual human and whether those answers are not what they want to hear not at least they have understanding of where they're coming from now instead of just guessing but I'm honestly really hoping that somebody with as much talent as you have in this area approaches you with talent in an area of some form of litigation because I don't know how alarming this is to anybody else but this is downright an absolutely astounding what I'm hearing here and honestly should have no place without serious oversight because this has long-reaching substance it is honestly extremely dangerous and how this was put in plau.. I'll leave it at that see if I actually get a comment back cuz I know these are old threads I'll try and catch up on some of the newer stuff you done it just a quick synopsis where I'm coming from I've been on gig employment for over 4 years honestly would Trend probably Farwell above-par as far as these I've touched many of them I found on left I've been on ubereats right now basically doordash and ship I came off an appointment with instacart about six months ago where I was in an absolute nightmare situation just says you're recording again it can happen to anybody like over 4 years of experience over a year on instacart a rating of over 4.97 and some customer reports there wasn't something delivered yet I'm sitting in the driveway with support calls I have all the data to back it up and yet doesn't make a difference anyway just a little small little bit of background so you know I'm not just some crazy person screaming on the side of the road actually do have some background and some actual knowledge in what you're doing and I will catch up on some of your more up-to-date videos not to say that these videos are not just as important because they are and I would encourage you to go back into your threads and read some of the stuff that people may have written Haley again again thank you for your time and possibly I will look forward to seeing or looking for a response thank you

[@amyzimmer7462]

OMG the least I've made a day since I met Gigspade last week so far is $469 but I've been trying to break that $600 in a day mark so that gives me hope that IT IS possible. 😂

[@cynthiasham764]

I feel special calling someone like you my Hero 😍💯 #zeektools

[@chantelforsyth8862]

It feels good getting better batches Everytime,thank you sir 😍 #zeektools

[@janellespinelli4243]

How?

[@lorettadelgado1167]

Again Jen thank u for this video and several past one also. YES more communication does work 🎉. Went above and beyond yesterday to communicate via chat with cthe customers and received 5 stars w great reviews. Still at 4.96 for this entire wk😬. Second per item 87. Well going to wk harder and take couple triple batches. Take care ❤️

[@JENontheGO]

Great, Loretta ! Keep up the excellent work! 💛

[@FogosoCoqueto]

We should pushing instacart do something about bots it’s a huge problem i saw so many times people shopping with 2 phones that’s insane when i see the good batches in my app is like flash

[@JENontheGO]

You are absolutely right. This is the One of the questions I specifically asked Paul referenced in the video. I have not heard back from him, but I know that this will be addressed, soon. I hope💛

[@HeavenNY]

I’ve seen it too. A lady a few months back had her daughter (I’m assuming). It was like a 12 year old girl and she had the second phone and I saw the instacart shopping list on it and on the adult ladies phone. I don’t let it bother me though. In the end if you break the rules you always get caught. Ask anyone who ever robbed a bank. 😂

[@meganpeterman7339]

They are getting better in Chicago with bots its was baaaddd!!! Wen I 1st started a yr ago

[@ericakelly1191]

@@HeavenNY I see this all over my city! They have two or three phones..then there’s a lady with two of her daughters and they screen shot the entire order before starting. Then one goes to produce, one goes to frozen, and the other in the middle of the store, and they all grab the items..meet back up and the main one with phone will scan it all in and bam, they’re done in like 10 mins! It does frustrate me some days, but you’re right, hopefully they will be caught!

[@HeavenNY]

@@ericakelly1191 No worries, everyone eventually screws up and gets caught. People are disgraceful. I wouldn’t want a whole bunch of people grabbing and handling my groceries. Heck, I’m too cheap. I would never pay for something I can do myself. Just ask the guy at the Honda Repair shop 😁. I take my car for an oil change and tell the person checking me in. Do Not send the man out to me, if I need something, wrote it down and I’ll look into it. Lmao!!! And then I go home look it up on KZbin and see if I can get the job done myself 😁😁😁

[@nonicknamethethird2132]

Thank you for making this channel you a MVP

[@paullevy8530]

Hi Jen! I’ve read your email, sorry I haven’t had a chance to reply, I feel like emailing isn’t going to cut it, hehe, so much to talk about. Would probably be best to have either a call or a back and forth chat. As soon as I have like a whole hour free I’ll email you with date and time see if it works for you. Maybe a sort of a Q&A with questions from your subs :). Your videos are great by the way, think I haven’t complimented you on that, main reason I reached out, hopefully a lot more shoppers will find your channel, you have created a great community here:)

[@JENontheGO]

Hi Paul! So happy to hear from you! Thank you. My hope here is to truly create a community that is helpful, positive and honest. I will definitely wait for your email and welcome more conversation. We can do this through any format you’d like. A Q & A would be a dream with the viewers! Let me know, and I kindly thank you for your support! 💛

[@VioletBond]

I thought Paul was his fake name for the video. I'm skeptical.

[@oguchethankgod3967]

it awesome to have such skill..cusorspy figured mine out..hatched now come in on a steady ..

[@Dollopofdaisy82]

It has been a bad week. I've been working so hard to bring my 4.88 rating up. I brought it up to 4.97. I was estatic! My hard work was paying off. Then bam....in 2 days I was knocked down to 4.92 due to customers being deceitful over bagels! I literally had a melt down and cried in my car in the Wal-Mart parking lot. It's so discouraging.

[@JENontheGO]

Hi Darla, I am so sorry this happened to you and I understand the frustration and anguish this causes. Just so you know, at my lowest rating I was also in a 4.92. I did pout for a minute, then I dusted off my knees and got back up and started fighting, again. You will get back to your five star. I promise. It’s just how this gig works, and it happens to every single shopper. Please stay strong and positive! I’m with you! 💛

[@ricco7000]

I feel you . mine was damaged baquettes . I hold in my tears when in my car. I’m a grown ass man.😊😭

[@JENontheGO]

I get it! We take our work seriously and that is a good thing. Be proud! 💛

[@kennethjordan760]

Man... I was at a 5 star rating and then boom, I got a 4 star. Then boom, another 4 star, then again. I currently have 58 5 stars and 3 3 4 stars. I am now at a 4.95. I didnt want to work anymore after the ratings I was receiving because my orders were garbage. Starting next week I am going to be on a grind.

[@instacarttalesfrompearlsof450]

@@kennethjordan760 oh, Kenneth... I hear you!! around Christmas I had a few Grinches that stole my Christmas..... petty things, of course... it takes order after order (garbage ones at that) but, I'm getting there.. have the strength to trust it will come back!!!

[@auntmanvlogs]

Thank you for all your tips and helping us make the most of shopping.

[@jessicar1306]

Is it ever okay to leave a note in one of the grocery bags saying "Thanks for letting me shop for you. If you liked my service, please leave a 5 star review"?

[@percy9806]

$286 for a 43 item batch and $389 for another 43 item batch (116 units on this one tho). Both of them were single orders about 2-3 miles from store. I love this woman!

[@jamesholmes1832]

IC to much work & headaches for little love & pay. See you when they get better. Other platforms easier & better.

[@theherbpuffer]

Like what?

[@jewellsandbandanas]

Doordash for sure ! I made 156.00 in 4hrs delivering a bag of food !

[@theherbpuffer]

@@jewellsandbandanas I signed up for DD weeks ago but have yet been able to Dash. They are waiting on background check but it's a misdemeanor from 15 years ago lol. I've been making $110-$130 a day on IC during six hour shifts which is good enough for me. I feel like DD would be more driving since it's less money per order which means you need to make more trips

[@johnweatherspoon9638]

You're really good at what you do!! I appreciate all your efforts and positive information!

[@JENontheGO]

Hi John, thank you so much. I really appreciate your feedback and support. It’s not easy but I do this because I really want to help all of us. Thank you for your support and have a great weekend!💛

[@johnweatherspoon9638]

@@JENontheGOmy pleasure!! I've really been going through the motions with insta cart!! And it's very hard because you can't talk to anyone!! I'm actually a 5 🌟 and been getting horrible batches!! I'm from Illinois but do my batches in stl. When I'm over there I'm getting ALL Illinois batches!! I've done all the necessary requirements they had me do but same results! Also, I have always been positive, outgoing and have that upbeat personality and charm to impress my customers!😂😂 However it's always a fight to get my rating back up!! I've had a couple customers give me a 3 ⭐ couple times because of my race even though I communicated and gave them the perfect order! You are truly an inspiration to me like I am to my customers! Thanks!🌹🌹

[@zulkaneniabdulsalami6580]

*Gracias gracias CUSORSPY just made ma happy..I can now get batches and feed my family*

[@jacobhyelnasinyi3482]

#Geetechs Got me better batches and I earn more money

[@blueskybri70]

Hi Jen, just yesterday I was one of those unfortunate ones who got banned from Costco, it's such a bummer. I loved shopping at Costco. It was definitely my little forsure goldmine. I shopped at Costco at 10am every morning. Now I'm banned. Well, hopefully I'll get it back at some point. Thank you for this channel =)

[@JENontheGO]

Oh nooooo! I am so sorry! 💛

[@GoodandDelicious]

How does getting banned from a particular store happen?!

[@GigMom]

I definitely thought the response was generic. You could tell that he was giving the response on behalf of the company and not real life shoppers.

[@JENontheGO]

Yes, but it’s a start. He’s definitely going to protect the company however there are some things that shoppers did not know, such as your shopping speed being at 139 seconds or less, and being pharmacy and alcohol train. Little things like this to make a difference. Having said this, the rating system is a mess and there’s so much wrong with the platform. I am hoping to get more out of Instacart and I’m hopeful for a change, as well. Have a great weekend! 💛

[@dennisskalsky9695]

Another great video Jen. Thanks for your dedicated work looking out for us!

[@JENontheGO]

Hi Dennis, you are so welcome and I am happy to do it. I appreciate your encouragement and feedback. Have a great weekend! 💛

[@meganpeterman7339]

I've handed the bags str8 to the customer each time I've had an order reported missing in Chicago if the customer's outside waiting4 bags those are usually the 1ns who report the order missing smh

[@JENontheGO]

So interesting!

[@ColoNanaLynn]

I have a thought on that. When a customer actually wants to get the order from me, rather than leave at the door, I haven’t been taking a picture because you know they have it. After reading your comment, I’m thinking about how I can take a picture proving I handed it to them.

[@Sonofspam64]

Yeah, I don't know how actually watching the customer collect the bags proves anything. They can just lie and it's their word against yours. In my state you can't record someone unless they agree to it, so you can't sit at a distance and film them getting the bags off the porch.

[@sarahjenkins6440]

I’m glad I no longer have to struggle with getting batches #gigshield

[@debrap9829]

Ty Jen! As always you provide us with good info. I appreciate you so much.

[@JENontheGO]

You are so welcome! So happy for your support and that you are here. Have a great weekend!💛

[@floridapride1567]

I live in midwest, Wisconsin city outside of Milwaukee. Getting batches here is hard. I’m glad #gigspade helped

[@instacarttalesfrompearlsof450]

well, thank you, Jen AND Paul for the tips offered.... the Timestamp is something I use, every delivery. I snap two... one of the groceries AND one of the house address... either on the house, or a mailbox. You just can't CYA enough, can you? As always I love your videos, the colors, your work that you do, Jen! Happy Valentine's day! Sarah

[@JENontheGO]

Hi Sarah! Thank you so much. Paul was incredibly helpful and I was so happy to share everything he had to say. Thank you for your support and for your compliments. Have a wonderful and safe Valentine’s Day! 💛✨💛

[@cageyveteran2557]

I only use timestamp if it's fishy, it doesn't even matter cuz instacart doesn't care about timestamp..

[@JENontheGO]

You are right. The only workaround is to make sure that customer answers the door. It might be worth it.

[@MonkeyhammerTP]

I recently downloaded the time stamp app but half the times it shows the wrong address. So I deleted it. I just use my regular camera and take a pic of the house number and the groceries. Too much damn work but you have to CYA cuz I've already had a couple of customers say they had an item missing.

[@JENontheGO]

Yes. The app often is incorrect. As long as you are photographing the groceries and make sure when you are doing this you also get the house address as well. Another smart thing to do is screenshot your GPS location. CYA, for sure. 💛

[@zoelipper7997]

I love you sir thanks to you I got more batches #KARPTECH KZbin CHANNEL you deserve an accolades

[@dorarivas9767]

Thank you to help all Instacart shoppers to not get disappointed because I have 3 years with Instacart and as I know Instacart yes provide me small. Baches and far away and I see many shoppers getting all the time good paid baches why is that all the new shoppers is the ones who getting good baches

[@shiwan45]

I think shoppers should wear a body cam . Take pictures of everything you buy.

[@colleenjohnson9013]

As always your videos are loaded with useful information. Thanks for your devotion to helping others!

[@gibbysue8280]

Wait...what about a 5 digit code? I usually wait in front of the house until I've accepted the next batch. I swear this pandemic has given people an excuse to be so antisocial and (sometimes) neurotic. Often, I can tell they're inside, they've responded to or read my delivery message and...nada. It's like they're waiting for me to leave before they will come out. Why!? I just bought your tampons and toilet paper for you, what are you afraid of!? Weird. 😆😆😆

[@gibbysue8280]

Also, how do you provide such excellent customer service (which in my limited experience equats to LOTS of messaging with the customer) AND keep your seconds per item so low!? I, too, give excellent customer service and am messaging with customers a lot and so my time is abysmal. I keep trying to get it down, even getting it down to 145 once and then I get a batch with lots of out of stock items and I'm messaging, messaging, messaging with the customer and BOOM! I'm right back up to 165 seconds per item. Ouch.

[@JENontheGO]

This happened to me today! Lol! I saw the customer peaking behind the curtain and would not come out until I left. I just don’t understand this. Oh well! 💛

[@JENontheGO]

Hang tough. I am getting ready to prep for a video on customer service and I am excited about it. I will share all of my best secrets! 💛

[@vkng_drag0n982]

We r in a pandemic. Some people don't want to be even 12 ft from others. Is not personal, we don't know their health situation.

[@HeavenNY]

@@JENontheGO some of the customers have written in their instruction please, leave the bags by the door, ring the bell and just walk away. Lmmfao!!!

[@MonkeyhammerTP]

I don't know, Jen....I have a 5 star rating, official IC insulated bags that I took pics of and sent to them when I first started, I've done all of the trainings that they've sent me and my speed is in the 80s and I still hardly ever get any batch over $40. My average batch is $25. So I continue to scratch my head trying to figure out what I need to do to get better batches. I live in NJ and it's very busy in my area.

[@0317anna]

I'm in the same boat as you! Although I do see higher paying batches but it's always first thing in the mornings and I can't do them.

[@equarg]

I like to “hang around” 20 to 25 feet back from the door. When the customer does pop their head out with the “WTH are you still doing here” look on their face”, I explain my GPS sometimes puts me off a few blacks (lots of new construction where I am) , and I have read stories of theft of groceries left on the porch. Plus mentioning the frozen pizza/ice cream...or hot rotisserie chicken. I just say I thought I saw a dog and wanted to make sure the dog did not take their stuff. I have had no customer get mad after that! It shows I care.

[@JENontheGO]

Amazing!!!! Such a great line!! lol! I’m using that one, thanks!! 💛

[@gwendolynskinner6082]

I so appreciate your videos. Thank_ you for all of the advice. Have a beautiful week/month ahead!

[@JENontheGO]

Thank you so much, Gwendolyn! Love that you are hear and I greatly appreciate your support! Enjoy your week!💛

[@tripleatentation7433]

I love your selflessness and honesty #drextools much love ❤️‼️ from Lathrop CA

[@vickiyoung4841]

Jen you are always a joy to listen to your videos ! It amazes me that you have gotten so many from within to reach out to you! GREAT JOB!

[@JENontheGO]

Hi Vicki! Thank you so much for your support! IC is definitely paying attention to this channel and your comments are critical, because I do believe they are combing through them. Have a great weekend!💛

[@peterkwok9608]

Good helpful information for all of us full time instacart shopper. Thanks for your help 👍👍

[@JENontheGO]

Glad it was helpful! Have a great weekend.💛

[@janepeter1354]

mad respect for saying yes bro sometimes opportunities present themself and you gotta take them. i am kind of *#BRAVECYBER* fan, but this recovery was a great message. you both already won for participating!

[@brilhantefernandez7406]

I remember when the best batches always pop when theres a Taco in my hand, burger, sub or Costco pizza. I can grab them conveniently with my new bot. Gigwhiz is a lifesaver.

[@jenniferpannill1672]

Thanks Jen! I take a picture each and every. Single. Delivery regardless if it’s contactless or not. Sometimes the time stamp app doesn’t work correctly and puts a diff address in. But I try to get the address in the pic at that point. Thank for your awesomeness!

[@JENontheGO]

Thank you for your feedback. I am so happy you are covering yourself.! 💛 I appreciate your support and hope you have a fabulous weekend!

[@loveitloveit122]

there's an ap called time stamp i heard about today, when you take the picture it puts all the information about where you are, date , time etc on the image. Another shopper told me about it. Great way to send proof , so when you take the Instacart pic, just op open that ap at the same time an WellA you'll have the same image timestamps, dates, location etc. Hope that helps 🤗🤗

[@jenniferpannill1672]

@@loveitloveit122 yes jen has mentioned that app before. You just want to try to get house # in pic as the app doesn’t always show correct address. That part is frustrating. But it’s definitely a decent app and highly recommended.

[@JENontheGO]

Thanks so much! Yes! Helps tremendously! 💛

[@JENontheGO]

It does happen from time to time. Yes, definitely make sure you get pictures of other markers at the home.💛

[@alikiquincia6199]

At times some customers don’t check their phones 🤦🏾‍♀️u will refund an item they will report it missing and rate u poorly

[@dustinriordan7051]

Awesome video Jen! Seems like a reliable source based on the insights. I have been frustrated with the ability of the IC Shopper Care agents to give consistent and thorough answers about the topics addressed here. Regarding the line in the email stating that a customer absolutely cannot leave a rating without selecting "one of the other categories" is a bit perplexing. I currently have 2x 4-star reviews. Under the Quality of Items feedback metric I have 0 down votes and No Order Issues. Under the Communication metric I have 1 down vote. Under Finding Items and Replacing Items I also have 0 down votes. This leads me to wonder how one of the 4-star ratings was left, since only one of the metrics had a negative mark.

[@vkng_drag0n982]

Thank you, thank you, and more thank you. I didn't know that watching all the videos change the access to batches.

[@Michelle-394]

I make more instacart now thanks to Gigshield from the comments

[@ERMACTOOLZONINSTAGRAM-o5m]

The batch grabber update from ⬆️👆🏻is awesome

[@andyjaikel3305]

Great job #RASHTECHS I’m so excited and amazed by your service please keep the good job going as long as i keep getting good batches I will forever recommend you

[@somboruth8139]

Batches come in Bulks now,thank you sir 🙏 #zeektools

[@rejoicewanalikta1700]

This has been a challenging time but you still did a good job for me, God bless you man #Geetechz

[@waaperasughter9796]

*Getting easy batches was a struggle until **#rekontools** did his magic......am so happy ❤️❤️*

[@younmaxwell7303]

It’s not just his technical skill sat impress me, however *JMCTECHS* was a joy to work with because of his amazing positive attitude and eagerness to stick tightly to deadlines in grabbing more paying & multiple batches. He’s just the best

[@priscillacharles1148]

You're someone's reason to smile 😊 Batches come in Bulks ❤️ #zeektools

[@michlove1282]

Hi Jen, once again another great video; informative. I follow your tips especially in choosing batches and providing great customer service. I now work smart. I also receive great feedback and tips from my customers. Thank you!!!!!

[@cinthssucession]

Wow Jen this is amazing thank you!!!

[@JENontheGO]

You are so welcome, Cinth! I will share everything that comes my way. The more we all know, the better we are. Thanks for being here. Have a great weekend! 💛

[@rayzer4642]

The difference between below average, average, above average and excellent is tight. I'm currently 4.89 which is below average. A rating of 3 should be below average not a rating > 4.

[@Sonofspam64]

Other shoppers really aren't exposed to the same customers. There's a constant flow of new shoppers who get ratings forgiveness, so they are perfect 5 star shoppers for a good 3 months. I see new shoppers nearly every time I shop. I've helped quite a few who were struggling to find an item. It's annoying that these new shoppers get first pick and take all the good batches.

[@JENontheGO]

Hi, the new shoppers absolutely receive batch priority. Instacart does this to hook everyone in.💛

[@lucyguzman8620]

Hi Jen. I’m not sure how to get in touch with you to ask questions so I picked a post to ask the question. I watched one of your videos talking about having backup Instacart cards just in case mine breaks or something happens to it. When I first signed up I received a card which is the one I’ve been using. Then about a week later I received another one. I just set that one aside but when I saw your video, I’m thinking this one can be my back up. I activated it and when I did, it looks like it just replaced my first card. Am I suppose to be seeing both cards on my payment card list? Can you help me with this? I would greatly appreciate it and do appreciate your time and informative videos. They are great and even purchased several of the items you recommended. I love the goal journal. I just started using it today. Let’s see what happens. Look forward to hearing from you. -Lucy

[@lucyguzman8620]

Jen, not sure if you saw my message above? I hope so I’m just not sure how to message you directly. Thanks.

[@JENontheGO]

Hi Lucy. Thank you so much for your second comment. Sometimes I comments that I thought I responded to. Thank you so much for your question. So yes, when you order a new back up card and it comes in, you do not want to activate that card until you absolutely need to. Once you activate the new card, it will replace the old card. What you want to do is order another card, when you receive it, leave it in the envelope and put it in your glove box. Don’t even open the envelope unless you absolutely need to. If you lose or break a card, then simply take it out of the glove box and activate it at that time. I have a couple cards in my glove box should I need them. But remember, do not activate them until you do need them. As far as the journal goes yes, I love it so much and this one is simple and plain yet it’s the check off system. Just like anything if you are consistent with this journal it will help you tremendously. 💛 have a great rest of your week. Thank you so much for your support and for being here.

[@JENontheGO]

I just commented. If you want to email me you can do that as well. [e-mail] 💛

[@lucyguzman8620]

@@JENontheGO Thanks so much for your reply. I got it now re: the card. I’ll order another replacement and put it in my glove box. Thanks again and you have a great rest of your week as well. 🥕💛

[@JENontheGO]

My pleasure! Happy to help! 💛

[@zeektoolsoninstagram9682]

☝️☝️☝️ Here's the page of the tech dude that has the best batches for ic shoppers

[@mariovelasquez72]

Come to Phoenix Arizona

[@JENontheGO]

Would love to!!! Love your weather.💛

[@DjSegwon]

So what's the purpose of taking pics with instacart? Same as when customers say they didn't get this and that , but I scanned the item and it scanned again at checkout, smdh at IC!

[@salisnick6041]

Forever grateful to you *JMCTECHS* on 1G, I Got more high paying batches rn. I was literally suffering from no available batches weeks back. All thanks to y’all for your recommendations

[@jaz1602]

The company is making money and their customers are taken care of. Veteran shoppers will keep witnessing batch scarcity and unlawful deactivations. The shopper health is not of their concern. Gigshield hooked me up with a bot too.🛍