How Microsoft Global Contact Center leverages Generative AI

  Рет қаралды 355

Microsoft APAC

Microsoft APAC

Күн бұрын

See how Microsoft Global Contact Center leverages Generative AI for over 1,000 agents in 46 languages to response over 73 million calls per year responding to customer needs and scale operation more effectively.
#Microsoft #GenerativeAI #ContactCenter

Пікірлер: 1
@dellrugby
@dellrugby 7 ай бұрын
Great little video.
Better Together - Powering SAP innovation with Microsoft Copilot | BRK205
46:42
Better Together - Powering SAP innovation with Microsoft Copilot | BRK205
Microsoft Developer
Рет қаралды 1,2 М.
5 Generative AI Capabilities for Call Center Dashboards
7:45
5 Generative AI Capabilities for Call Center Dashboards
IBM Technology
Рет қаралды 5 М.
Пришёл к другу на ночёвку 😂
01:00
Пришёл к другу на ночёвку 😂
Cadrol&Fatich
Рет қаралды 10 МЛН
Cool Items!🥰 New Gadgets, Smart Appliances, Kitchen Tools Utensils, Home Cleaning, Beauty #shorts
00:31
Cool Items!🥰 New Gadgets, Smart Appliances, Kitchen Tools Utensils, Home Cleaning, Beauty #shorts
Cool Items Official
Рет қаралды 25 МЛН
How Strong is Tin Foil? 💪
00:26
How Strong is Tin Foil? 💪
Preston
Рет қаралды 72 МЛН
Каха отправляет дочь в школу #непосредственнокаха
00:52
Каха отправляет дочь в школу #непосредственнокаха
К-Media
Рет қаралды 6 МЛН
Microsoft 365 Hour: Copilot for Word
4:38
Microsoft 365 Hour: Copilot for Word
Microsoft APAC
Рет қаралды 390
Why Call Center Jobs Will Disappear
8:48
Why Call Center Jobs Will Disappear
Bloomberg Originals
Рет қаралды 527 М.
Microsoft Chairman and CEO Satya Nadella Live Keynote from Build AI Day Malaysia
43:26
Microsoft Chairman and CEO Satya Nadella Live Keynote from Build AI Day Malaysia
Microsoft APAC
Рет қаралды 7 М.
Microsoft 365 The Absolute Beginner's Guide for Admins
47:07
Microsoft 365 The Absolute Beginner's Guide for Admins
Andy Malone MVP
Рет қаралды 242 М.
Putting AI to work for Customer Service
11:24
Putting AI to work for Customer Service
IBM Technology
Рет қаралды 25 М.
Generative vs Rules-Based Chatbots
7:25
Generative vs Rules-Based Chatbots
IBM Technology
Рет қаралды 22 М.
AIS: Pioneering Digital Transformation with Microsoft Copilot and AI
4:20
AIS: Pioneering Digital Transformation with Microsoft Copilot and AI
Microsoft APAC
Рет қаралды 383
Microsoft Digital Contact Center Platform
1:15:58
Microsoft Digital Contact Center Platform
Microsoft Academy Hub
Рет қаралды 2,7 М.
Пришёл к другу на ночёвку 😂
01:00
Пришёл к другу на ночёвку 😂
Cadrol&Fatich
Рет қаралды 10 МЛН