Good instruction video. Had to search Google for it as couldn’t find the barcode linked to this video. Great product so far!
@ThePanther18103 жыл бұрын
Just received this for my son as a tester , and I love how all I hard to do was scan the barcode on the packaging to take me here ..! It was very easy to do , as I’m rubbish at following a book for instructions🤣 took about 10 minutes .. we have had other balance bikes , but my son and I definitely love this one ! The bell just adds to it , although I’m sure I’ll find it annoying soon ! Haha
@KinderkraftOfficial3 жыл бұрын
We are so glad you are satisfied and happy with a product :) Best wishes!
@chimaera41 Жыл бұрын
Such an amazing product, we all love it!
@KinderkraftOfficial Жыл бұрын
Thank you so much for such kind words!
@rida9933 жыл бұрын
Hi, I’ve bought this for my nephew’s birthday, trying to attach the handle and it won’t fix. The two windows won’t match?? How can I fix this?
@KinderkraftOfficial3 жыл бұрын
Hello, in this case, please e-mail us to support@kinderkraft.com
@amna485311 ай бұрын
how did you fix it?
@MohammedDardas Жыл бұрын
What’s the difference between SPINSTEP and AVEO?
@KinderkraftOfficial Жыл бұрын
The SPINSTEP bike is a newer version of AVEO, because it has: - better and greater adjustment of the visor, - clips that tighten the visor, which means that it does not crease; - edging on the wheels; - waterproof material with UPF 50+; - easier assembly of the backrest than in the AVEO.
@JakeDRUMSofficial6 ай бұрын
Hello, I have one of the screws missing that attaches the forks to the front wheel what can I do?
@KinderkraftOfficial6 ай бұрын
Hello, please fill out the form on our website rma.kinderkraft.com/?lang=en and select the "post-warranty complaint" option. This is the fastest way for us to get acquainted with your request. In case of any questions / additional information regarding the availability, shipping costs, or the price of the spare parts you want to purchase, we will contact you by e-mail. To complete this form, you do not need proof of purchase, just the exact name of the model, date of purchase, and photos of the parts you wish to purchase.
@Georgiana-fz1cy Жыл бұрын
I need this piece before seat , is number 25 in the book is missing ... i send email , i send photos but nobody answer my ...
@KinderkraftOfficial Жыл бұрын
We are replying to all messages in chronological order, please contact us on Facebook or Instagram and we will be able to speed up the reply time.
@jovanaaaaaamarsh3 ай бұрын
Is it for 15 months old child?
@KinderkraftOfficial3 ай бұрын
Hello, the Spinstep is intended from 9 months to 5 years
@Georgiana-fz1cy Жыл бұрын
Wich is the name of part that is placed in front of the seat because my tricycle came home without that part and i need it , i send emal but nobody answer . I need this part ...
@KinderkraftOfficial Жыл бұрын
Hello, please fill out the post-warranty form at rma.kinderkraft.com/?lang=en. Our specialists will review it and let you know about the prices of the parts, their availability, and transport costs.
@miregiatamassey349411 ай бұрын
So you can’t fold without removing everything first?
@KinderkraftOfficial11 ай бұрын
You can fold the rear wheels at any time, but if you want the bike to take up as little space as possible, it is best to fold it into a bike without a backrest and a parent's handle.
@SandraChiamaka-kh7oy4 ай бұрын
wil this be too small for a 4 year old? please what is the age range? thanks
@KinderkraftOfficial4 ай бұрын
This model can be used from 9 months old to 5 years, so it will be perfect for a 4-year-old :)
@RhiaSmall4 ай бұрын
Wouldn’t recommend it is absolute crap to put together mine was.
@KinderkraftOfficial4 ай бұрын
We are sorry to hear it! If you have any problems with assembling, please get in touch with our specialists at support@kinderkraft.com, they will be happy to help
@captainhindsight87793 ай бұрын
Why say the running rod needs to be closest to the trike, I did this and it’s off centre so I had to strip down and move it to the outside hole. Why two holes? What an absolutely diabolical design. Do not recommend due to this singular lie.
@KinderkraftOfficial3 ай бұрын
Hello! Could you please contact us via email? We will check what exactly is wrong with your product and get back to you as soon as possible. It would help us a lot if you send us pictures or a video of the issue.