How to Assemble the Woodwind Pro | Camp Chef

[@stevenhancock9429]

While putting together a woodwind pro 36, there are some inconstencies. They provide an App to build called Bilt, which is easier to use as the resolution is much better, but the step numbers bear no resemblance to the printed manual and parts bags. Second though minor in the video, manual and app, they say 4 screws hold the hopper onto the BBQ. There are 6 holes and 6 screws supplied. Finally the prob from the hopper that is screwed to inside of BBQ actually has 2 wires that make it too thick for the hole in the cover plate (step14) increasing the risk of damaging the cable. I got around these, but a fix to instructions would be good

[@JeffByfield]

Yea I emailed support about the step with 4 screws & it actually has 6 & 6 holes, I think my upp rack guides are upside down after watching BILT video, the diagram appears to be different

[@randyco7]

I found the exact same with my grill

[@PaulGoshorn]

Just got my Woodwind Pro 36 on Monday. I've put together 2 pit bosses and 1 Zgrill. This was the smoothest build by far. All the holes lined up perfectly and all the parts were labeled and present. I did this solo in about 1hr 15 min. The hat was a nice touch.

[@ThinBlueLineDiver]

I used the video to help with the assembly of my new Woodwind Pro 36. The video shows a completed hopper assembly which unless you follow along in the manual you would miss that like I did. You have to use the loose half pages in step 9. The numbers on the bags did not correspond to the numbers in the instructions or in the video. All the parts were there but you had to pick through them to find the right bag. Otherwise the video was very good and the assembly went smoothly. All the holes lined up nicely and I was able to do the assembly by myself. The hat was a bonus. Time to get smokin'!😃

[@markrvp]

Thank you so much for producing this video! I watched it three times and was able to assemble my Woodwind Pro 36 with confidence. Can't wait to fire it up this weekend!

[@WestBeachFLboy]

I found that lot of my bags had mislabeled steps that didn’t correlate to the instruction booklet, this video helped me breeze through it, thank you Camp Chef!!

[@Espiritiv]

Would be nice to have a big sticker saying "open here first" and have the manual right on top.

[@Kryinggame]

Wow, people bitch about everything. If you can't assemble without a sticker saying "open here first" then maybe this is too complicated for you.

[@screaminyj]

Minor tip (aka learn from my error) I spent way too long looking for the assembly manual in Box 2, so I could match up steps with the hardware in the bags. Mine was actually in the barrel of the grill (Box 1), instead. So, check both boxes. Also, the installation instructions aren't posted on CC's website, so it would be nice if they were posted under the manuals section.

[@kellyvtec]

The thoughtfulness of the set up... love it

[@62dobie]

Good video. You missed a few steps. They were easy enough to figure out. Thanks for making this video. It helped tremendously.

[@mykimikes]

At 6:50 the picture shows the smaller slot the other way. Did you install them upside down?

[@peterg6953]

Yup I'm seeing this now

[@stanmoffitt9297]

Waiting on fed ex to deliver today, hopefully there will be no damage! Thanks for the video, I have watched it several times.

[@GirevikSG]

Thank you so much!! Not sure I could have done it with just the provided instructions.

[@jb17501]

Thanks for the video, it made putting it together much easier. The hat was a great bonus.

[@marshalluniversity31]

What about step 9.4? Feeder bracket is says on the packet

[@chrism9976]

I wasn't sure about that upper racks. I have to push hard to get the grates in, but thanks for showing the orientation.

[@samkarmia376]

so no screws for the heat deflector? video does not show any being used, and I did not receive any…however the manual says there should be 4?

[@drnickriviera8270]

Just assembled my woodwind pro 24 yesterday and boy are there inconsistencies in the book instructions vs the numbered parts bags. Mine was completely missing the hopper bolts so I had to use my side shelf bolts in place of those. Inside the hopper at the bottom there’s a screw missing where it attaches to the auger even though that’s a pre-assembled part. The legs have quite a bit of twist/tension in them so they had to be forced into alignment. Overall it feels solid when built, just getting it there was a real pain. Instructions said 45 min but it took over double that with all the time spent searching for bolts.

[@shmooley418]

Good instructions... Question? Do the vents in the back not close all the way?

[@reddog907]

No they close to a certain point but do remain open .

[@kage239]

What are you supposed to so with the part of the wire probe rhat remains on the outside?

[@kage239]

Where do you store the temp probe wire?

[@omnitouchbb2408]

Mine didn’t even ship with the instruction manual. And the bags do not go in order. The manual I find online does not call out for bags of parts. I have bags labeled as 3,4,5,6,13,15,16,17,18,19,22,24,26_27,28. Is that all of the parts bags?

[@Blasian89]

Will you be selling this in the UK?

[@microsoftwii]

Hello. I just got my woodwind pro. I turned it on and the screen is blank. Can I get some help?

[@halaldigest]

With the wood AND pellets underneath the meat…does the bottom of the brisket ever burn? Even with fat cap down my concern it will still char. Anyone with with this grill have anything to report?

[@AlFrosty]

Can I use this as a table top grill? So without the legs. It looks like the hopper sits slightly lower so I'm not sure. Thanks

[@craigzz123]

A few weeks ago had delivered my camp chef woodwind pro 36 and had someone else assemble it because I recently had major back surgery. When I used the smoker box, the jealous devil wood chunk I put in didn't burn or smoke at all. Can anyone give me reasons why this did not work?

[@Credit87]

Every grill I’ve ever ordered from camp chef (I’ve ordered plenty) always arrive in the worst condition. It’s like FedEx has a memo going around to destroy camp chef packages……

[@Dr.Octogon]

100% true. I literally told Camp chef today that FedEx is not handling the packages right. They are replacing my entire WP36 due to damage to the grill. I asked support if they can ship freight and they couldn’t. Also, their packaging is not very secure and the box tears apart easily. Camp Chef should try to package their product better.

[@Credit87]

@@Dr.Octogon I’m on my second grill. The first one they told me to donate to a Fire Department. The second one arrived with a damaged malfunctioning hopper so they send me a new hopper. I’m finally up and running now no issues but man so much waste 😂

[@AndrewL0000]

I bought mine at Bass Pro and it came freight. Arrived in perfect condition and packed extremely well. I should also mention I used to work at Bass Pro and I assembled grills and this has to be the easiest I have ever assembled.

[@internetonsetadd]

I have a Pro 24 coming Monday, just in time for July 4th. Hopefully no issues. Last time I ordered a grill (different company) it came with a huge dent. I buy from Home Depot so I can return locally for DOA problems.

[@Chemp95]

​@@internetonsetaddany issues?

[@dennisreese9974]

Unfortunately, Received my CC WW Pro 24 with the following damage and less than complete assembly. I couldn't straighten ou the leg assembly without a torch and sledge hammer. I followed the assembly manual step by step and when complete I "Feeder Bracket" remaining along with a hopper lid and pellet strainer uninstalled, no pellet rake found. I typed this while I waiting for CC callback.

[@Chris920809]

I'm building mine now and ran into the same issue. How did you get it resolved?

[@S7ud1-f9h]

I just got mine today and after setting up I noticed mine is defective 😢. The back seems pressed in probably from shipping but I have a big smoke leak out of the back

[@greg714801]

Same thing on mine. Did you contact them yet?

[@Yewtuberandoms]

I don’t know if mine was just in the wrong spot but anyone looking for the manual, check box one inside the grill.

[@NOOTIII]

@anyone: How many boxes should I expect on delivery for the WWP 36? Thanks.

[@NOOTIII]

Two beat up boxes. Thanks.

[@weberg121]

When does it come to sweden

[@LucidOscurity]

Mine had a step 9.2, 9.3 and 9.4 which involves putting the hopper together before sliding it into the main chamber. For 9.3 the required screws are attached to the hopper lid and not in a bag of hardware. It arrived damaged and they are sending a new lid, but damage was clearly not from shipping, just bad quality manufacturing.

[@dkeele]

This was the easiest grill I've put together.

[@bruceb6069]

Video and manual do not cover everything. Make sure you fully assemble the pellet hopper before you try to mount it.

[@MrAlfredoloera]

Yeah, just found out the hard way! Smh

[@datruthhurts109]

​@@MrAlfredoloerame too

[@andrewkowalewski7380]

Please address the sticker on the burn box. The adhesive is impossible to get off, even though it says "Remove." I had to use acetone and a scrub pad. If you look at some videos about the WW Pro, others clearly give up on that sticker, and it looks terrible. Honestly, I was hoping to see you try to remove it in this video, but by the end it just disappeared. Also, mine had a bag for step 9.4, which is not in the instructions. I think I figured it out, but it was kind of a mess.

[@TeachaMantoFish]

Oh man, I would love to do a review of this grill! ❤

[@NorCalDubber]

The directions in the box are horrible and the bags were missing labeled and missing screws.

[@marcp3600]

I am currently having this same issue. I have bags with screws/parts that match to steps that say they don't require any and I have bags with step numbers that don't even exist. How did you resolve the issue? I reached out via chat earlier today, but so far they have not been very helpful.

[@NorCalDubber]

@@marcp3600 the bags are miss labeled, but the directions are accurate, just have to use your best judgment a look ahead in the book and watch the video.

[@iloveconcrete1550]

My woodwind pro 36 arrived today Damaged in manufacturing and in fedex shipping . Small dings and scratches and bent up corners of a few pieces. There is a gap at top of hopper where it attaches to grill and lots of play/movement where hopper is attached. Can’t imagine how far it will pull away from top screw mounts with 20lb of pellets in hopper. Small screws used to fasten fire pot to inside of smoker have no stopping point and have a stripped feeling Nice stainless steel and wood chunk smoke feature but hardware is not as robust as I would expect in this price range. I have a timberline 1300 and it is of better material and build quality in my opinion, minus the stainless steel. Manufacturing qc not that great. Might have got a not so good one Bought from BBQ Guys Why this didn’t ship freight like my timberline is beyond me

[@davidmart816]

Liar, Liar. An assembly manual was not included in my shipment that I just unpacked. Thanks!

[@tanker1258]

The fire box doesn’t work well at all it’s impossible to start I’ve even put pellets under it to help it out and nothing

[@campchef]

Have you opened the butterfly valve? We have not had a single issue regarding the lighting of the wood.

[@tanker1258]

@@campchef yes it’s open I’m going to reach out to support I’m not sure what’s going on

[@Svnchx]

This piece of shit I just got in the mail and already the auger is not turning Already emailed over 24 hours ago and still no reply

[@tanker1258]

I agree the damn wood in the firebox will not ignite to save my life in this thing I’m going to get a refund screw this thing

[@Svnchx]

@@tanker1258 they literally replied every other day I finally got a new hopper mailed I should be getting it monday Hope this ones good

[@bruceb6069]

It probably has loose hardware in it. The packaging is awful.

[@kirkfocht4646]

STOP. There is a QR code that comes with your BBQ/smoker that shows ALL the steps. This guy misses a couple key steps that require you to disassemble and start over. Step 15 he shows re-installing the heat deflector however he doesn't show securing it with 4 screws that were not included in our box of parts. He also left out Step 9.4 the Feeder Bracket that goes on the Hopper.

[@jaredwatson8942]

This is the worst grill i have ever put together and i have done plenty. This video, manual and app didnt even match on certain steps or was backward. The app says the heat deflector should be screwed down yes has no holes for it. The handle for the wood chunks is a disaster. Every time you twist it to smoke or ignite it bumps and moves the deflector. This is why i prefer offsets. Theyre all in one welded piece and not this mess.