How to Be a Great Restaurant Host or Hostess - Service Industry Tips

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TrueGritProductions

TrueGritProductions

Күн бұрын

Пікірлер: 314
@ilovesnoopy889
@ilovesnoopy889 7 ай бұрын
not sure if you're still taking questions, but how do you seat multiple parties quickly? it's all so overwhelming.
@TrueGritProductions
@TrueGritProductions 7 ай бұрын
True that. This is why it's important to greet and acknowledge the main representative of each party beforehand and give them the confidence that you know what you're doing, and you can (and will) be trusted. Then, you can manage the parties' waiting to be seated expectations by saying, "we'll be seating you next right after these folks, and so on. You gotta be a little bit take-charge without being rude. This buys you some time to organize your thoughts and execute your next move in a calm, orderly fashion and assign to a table. You should always be aware of your floor and seating chart at every moment on your computer and know which to 3 - 5 sections/servers will be seated next. You already know what section has the big top or the capabilities to quickly connect separate tables for a large party if need be. You know which servers can be "double-sat" without them being overwhelmed. You're already prepared for most scenarios mentally. When you have a moment after folks are seated, you can go look to give a server an extra hand ( like make their drinks on their first table as they're already greeting remaining tables) until the restaurant gets caught up on the flow. Thanks for your question. Get more tips on sales and customer service from my blog: upwardpreneur.com
@savadab41
@savadab41 28 күн бұрын
@@TrueGritProductionsHello! Your content is very helpful. I’m applying and interviewing for Host position. I’ve been a hairstylist for 40 yrs;53 but I look 35. So I’m seeking as much information as possible;so thank you. I am vibrant, friendly and warm.; I have absolutely no problem sparking conversation with strangers. I also know the importance of creating the best environment for an excellent customer experience. I had one interview so far. They scheduled me for a second interview. Another interview has been offered; this restaurant is bigger and better for my personality. And I aspire to be a Bartender. Thanks again!!!!
@umpinkhi7785
@umpinkhi7785 5 жыл бұрын
I’ve never worked a day in my life and I’m starting my first day as a hostess at a very nice restaurant In a few days. I’m pretty shy and have a lot of social anxiety so I’m incredibly nervous😬 wish me luckk
@kare_cc5506
@kare_cc5506 5 жыл бұрын
Best job ever..dont be nervous
@h9964
@h9964 5 жыл бұрын
Um pinkhi I got the job of a hostess because I wanted to reduce my social anxiety. I’m telling you it’s very nerve racking, but once you get used to it👏🏼 Your social anxiety is gonna just YEET out of your system. If you aren’t confident in some things, make sure to ask some questions to your co-workers✊🏼
@umpinkhi7785
@umpinkhi7785 5 жыл бұрын
Choked by ATEEZ sksk Thank you! But I ended up crying in front of everyone (which is unlike me) and quitting on my 2nd day. It wasn’t the anxiety that made me so upset I actually got used to talking to people. It was the rude people who were supposed to be training me and being patient with me even if I mess up that made me mad and quit.
@h9964
@h9964 5 жыл бұрын
Um pinkhi daaaaaamn b, I hope you feel better💕 If they toxic like that on your first day, It ain’t it.
@pleasestop1309
@pleasestop1309 4 жыл бұрын
Um pinkhi that sucks😭 I too have social anxiety but luckily I got trained by the most amazing people ever like I've been treated badly by most managers at my other jobs because I couldn't speak up cause I was so uncomfortable. So hopefully you'll find a better place where they'll treat you better. Don't lose hope.
@sneaks2752
@sneaks2752 5 жыл бұрын
Thanks for the help, I'm omw to my first day of training as a host
@JS-ry4xq
@JS-ry4xq 5 жыл бұрын
Omg me too good luck!
@sneaks2752
@sneaks2752 5 жыл бұрын
@@JS-ry4xq went well, was there from 5-9. But idk how to fill out my tax forms and my dad left for work b4 giving me my ss card and birth certificate
@ElectricalGaming1
@ElectricalGaming1 4 жыл бұрын
sneaks Whatsup man😂
@TheatreofSymphony
@TheatreofSymphony 5 жыл бұрын
I just hate when they want a new seat outside of the one assigned to them. Not only do they mess up the rotation, they mess up the servers. Servers give us so much attitude when we’re just trying to do our best. It’s nasty stuff
@TrueGritProductions
@TrueGritProductions 5 жыл бұрын
Would you hate it more if they simply chose not to eat at your restaurant, and then your manager told you he had to reduce your hours due to lack of business? The guest has choices and prefernces which should be honored, I hate it as a guest when the host/hostess insists where I sit. I simply choose not to return for a next time. If servers and your manager can't work out a deal "hey you wanna pick up this table and I get your next one" until everything resumes to normal, then they are low IQ morons who don't deserve guests patronizing their establishment to begin with.
@TheatreofSymphony
@TheatreofSymphony 5 жыл бұрын
TrueGritProductions They are indeed low IQ morons with no interest in guests. It doesn’t help that the area is full of pretentious people who are terribly rude to servers and hosts. It is a chain restaurant so that builds more drama. We all put on our Oscar persona on and deal with it for the tips though.
@TrueGritProductions
@TrueGritProductions 5 жыл бұрын
America sucks, Canada is not that different. Something about America that makes people think being as rude, condesceding, ruthless, non-empathetic, and disgusting as you can, is somehow a good thing. Don't worry though. China, the Middle East, and Europe are even worse. I'm in Japan right now, and people don't even get tips, and yet they work hard and help others. They have actual strict immigration in their country so that they keep out all the dumb low IQ 3rd world invaders, and "liberalism" is not even a thing here. Therefore, you don't have a lot of fake people going around pretending they're better than others. It's not perfect, not at all. I'm just drawing a contrast for you. Ultimately, it may be time for you to change jobs if your attitude on the current restaurant remains negative.
@joannae2849
@joannae2849 5 жыл бұрын
@@TrueGritProductions dumb low IQ 3rd world invaders? that's classism and racism all bunced into one sentence, good on you! 3rd world countries are usually people of color so calling them low IQ is really icky. Your video was really informative but this comment is a total turn off.
@carmenflores8071
@carmenflores8071 5 жыл бұрын
Lmao i understand your frustration but some people just like the view better at a different table. Deal with it.
@universal_loneliness1902
@universal_loneliness1902 4 жыл бұрын
To everyone commenting they're nervous, don't be, it's not as nerve-wracking as you may think.
@cake_angel2662
@cake_angel2662 2 жыл бұрын
Last week I started my first day as a hostess at IHOP on a sunday morning. There was literally zero training and I was just told that I was needed at the front. I had to ask the waitresses for how to do my job and once I got it, my managers were crazy impressed that on their busiest day and time of the week, I was doing amazing over at the host pedestal by myself. I always made sure everyone was accounted for and even earned tips just by hosting. Everyone was so impressed since they've never heard of a host getting a tip by only doing the pedestal.
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
I made over $360 in a shift once waiting tables. I never bragged about it. Never said anyone was impressed by it. Never called a hostess stand "a pedestal" either. Maybe because I'm humble and I don't feel the need to brag about mundane things.
@kimberlygonzalez3525
@kimberlygonzalez3525 2 жыл бұрын
Damn okay get it 😌💅🏾
@lauren-rk1kc
@lauren-rk1kc 2 жыл бұрын
@@TrueGritProductions why are you being rude they are just sharing their accomplishment?
@harrietmcclouddd
@harrietmcclouddd 2 жыл бұрын
@@lauren-rk1kc for real he sounds like a douchebag
@tatianna7938
@tatianna7938 Жыл бұрын
@@TrueGritProductions why are u so rude in these comments? shut up
@lakaylahuff313
@lakaylahuff313 2 жыл бұрын
I'm trying so hard to be a great host ☺️ It's week 2 on my own as a host and it's great but geeez it gets complicated lol. I've never done this before and i think im getting it more and more everyday 🥰
@monkeyz8163
@monkeyz8163 3 жыл бұрын
I got like 30 min of training at Chili’s, and i was left alone, I didn’t know how to do anything, im on my third week and I kinda hate it lol but thank you, I learned a lot hopefully this helps me hate it less
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Always set your sights higher and you'll never be bored again
@melissakramer487
@melissakramer487 4 жыл бұрын
I’ve cooked in a kitchen for a good 10 years of my life. I am FINALLY ready to move out front. For those of you who have been in the restaurant industry, there’s a big difference between the front and the back of the house... wish me luck!
@lauracortez8552
@lauracortez8552 4 жыл бұрын
How’d it go? I’m in back of the house and it’s literally stressful
@shook5353
@shook5353 3 жыл бұрын
@@lauracortez8552 I’m not her but being in the front of the restaurant is so stressful lol. Since your the only real face representing the restaurant people always complain to you and assume you know everything. It’s kinda funny lol
@NewPhone-bs7mt
@NewPhone-bs7mt 2 жыл бұрын
@@shook5353 i'd rather take that then the labor of constantly chopping, lifting heavy, and doinv dishes while sweating my balls off over a hot stove
@NewPhone-bs7mt
@NewPhone-bs7mt 2 жыл бұрын
@@shook5353 back of the hpuse is chill asf tho cause u get to listen to musc and joke around more
@NewPhone-bs7mt
@NewPhone-bs7mt 2 жыл бұрын
@@shook5353 like sitting in the back of the class or school bus
@Brisbrazy9
@Brisbrazy9 4 жыл бұрын
So I might start as a host sometime this week and I’m super scared I’m gonna mess something up or forget something.
@TrueGritProductions
@TrueGritProductions 4 жыл бұрын
Of course you're gonna make mistakes. And I'm gonna be right there to laugh at you. :)
@LiNeverLack
@LiNeverLack 4 жыл бұрын
TrueGritProductions LMAO
@ebonyluhve6078
@ebonyluhve6078 5 жыл бұрын
I just got my very first hostess job. All i was told is smile greet and lead customers to their tables and in btwn learning how to hostess ill also be learning the menu. Thank you for the tips. Im nervous but im ready to try my best. *wishing their was such thing as a crossed fingers emoji* wish me luck i start this thursday.
@thejourney5415
@thejourney5415 5 жыл бұрын
🤞🏾wish you the best. I just filled out hosts position at Dave busters
@ebonyluhve6078
@ebonyluhve6078 5 жыл бұрын
@@thejourney5415 thank you. I was asked to bump up to server and congrats😁
@thejourney5415
@thejourney5415 5 жыл бұрын
@@ebonyluhve6078 you welcome and great
@shingaimadhlangobe3974
@shingaimadhlangobe3974 4 жыл бұрын
Diamond so how is it going with your job, am starting tomorrow
@ElectricalGaming1
@ElectricalGaming1 4 жыл бұрын
shingai madhlangobe hows it going bro
@Ki11P0P1
@Ki11P0P1 3 жыл бұрын
I started recently and literally the part that scares me is accidentally overwhelming the servers because sometimes we get so many people and i have to double seat some servers and some obviously dont like it and I feel like they hate me for it 😭
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
The restaurant biz is full of people who are quick to hate and blame others for anything and everything, get used to it. Additional things you can do as a host is see if servers need help with steps like getting water for the tables initially, or just ask a server if there's something they need done.
@heidinicole3840
@heidinicole3840 2 жыл бұрын
First time being a host and I’m still confused but I try to tell myself to keep calm and process everything. I tend to overthink everything and jumble my words when I speaking to customers 😩 I pray that it gets better bc next week will be my first time hosting alone 😩😩
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
When I moved to Los Angeles from Houston and went door to door giving out fliers to my online business, I felt incredibly autistic, like I was trying to speak English for the first time. What I learned is yes, I am autistic, and when you are in a position to speak to the general public for the first time, language doesn't flow so easily. It takes time and practice. Good luck
@heidinicole3840
@heidinicole3840 2 жыл бұрын
@@TrueGritProductions thank you!!
@iiTzLurks
@iiTzLurks 2 жыл бұрын
@@TrueGritProductions 🤨felt autistic that was kinda offensive but whatever
@madisongray788
@madisongray788 5 жыл бұрын
im starting my first hostess job at a fine dining restaurant and im hopeful that i could become a Maître d'hôtel at some point. i love managing things and i love the elegance and refined nature of fine dining.
@supremeeddy7779
@supremeeddy7779 5 жыл бұрын
Good luck I started at Longhorn Steakhouse today.
@ElectricalGaming1
@ElectricalGaming1 4 жыл бұрын
Supreme Eddy777 how is it man
@AnitaBarneycastle
@AnitaBarneycastle 5 жыл бұрын
you also need to know when the kitchen will become locked up due to orders coming in at once. wait times also. plus the telephone.
@dannylong3408
@dannylong3408 4 жыл бұрын
Today’s my first day as a host in this 5 star hotel and I never been a host before. I’ll try my best ! EVEN tho I’m an introvert all the way 😓😓
@griegopecador
@griegopecador 4 жыл бұрын
It's not that difficult,as it seems,just try to be friendly,and soon you will love it and be more extrovert.
@jade4025
@jade4025 3 жыл бұрын
Going in for an interview for a host position today and this was super helpful, I’ll update if I get the job!
@jade4025
@jade4025 3 жыл бұрын
Edit: I got the job!! This video was so helpful I start next week!
@kattpf2577
@kattpf2577 3 жыл бұрын
@@jade4025 nice!! Any new uptade?!
@yusrakale2046
@yusrakale2046 3 жыл бұрын
Hey am going for an interview too for the hostess what are possible questions you had?
@janayserrano
@janayserrano 3 жыл бұрын
@@yusrakale2046 how was your interview? I have one tomorrow and I haven’t worked in a restaurant in two years. And before this I was just a waitress. Any tips?
@busisiwembeko9208
@busisiwembeko9208 3 ай бұрын
@@jade4025 what questions did they ask ?
@chelletoste488
@chelletoste488 3 жыл бұрын
I have worked in all aspects of food service for many years: Room Service, Food Server, Banquets etc. I am wanting a hostess job now. I believe EVERY job is important, and that the hostess job should not be minimized!
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
It's mainly people without goals who are lazy and afraid to try harder who remain a hostess, bus boy or food runner. The real money in restaurants is made by servers and bartenders. Feel free to capitalize EVERY letter in the word EVERY though, it shows what a special snowflake you are.
@chelletoste488
@chelletoste488 3 жыл бұрын
@@TrueGritProductions I am an older worker, who has loved each server position I've held and considered each one important. Your response was condescending and disrespectful. Hope your heart changes towards people.
@Narissa_1248
@Narissa_1248 3 жыл бұрын
@@chelletoste488 I'm gonna have to agree with you there. That hostility was not needed.
@janayserrano
@janayserrano 3 жыл бұрын
@@TrueGritProductions you’re very disrespectful
@lauren-rk1kc
@lauren-rk1kc 2 жыл бұрын
@@TrueGritProductions dude wtf is your problem
@marielovelygold8337
@marielovelygold8337 2 жыл бұрын
U r a life saver... switching from a cashier at a gas station to a Hostess job in a incredible restaurant...feeling more prepared 👍😆
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
I'm just a guy who's looking out for people who want to dine alone to get equal treatment as people in groups and couples.
@hobisu
@hobisu 4 жыл бұрын
starting my training today in a few hours!! thanks for this :)
@ElectricalGaming1
@ElectricalGaming1 4 жыл бұрын
How’d it go?
@ho0ol1gan29
@ho0ol1gan29 3 жыл бұрын
I've worked as a hostess at 2 jobs already. I just wanna be better 😭
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Become a waitress and stop settling for less in life
@spookysimp
@spookysimp 2 жыл бұрын
Not only was this helpful but it gave me motivation to go to work today - thank you
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Thanks buddy
@sillyfloofer
@sillyfloofer Жыл бұрын
i really want a job and none of the fast food restaurants i've applied to have gotten back to me. i'm starting to get a bit bothered by it, so im leaning towards just trying to become a hostess if some restaurants will take me. i've never done it, and the thought of it scares me so much- however, once i figure it out i'm sure it'll be fine. my sister use to host at a place and she used to come home with stories, talking about how her coworkers gave her so much attitude over the placement and such. that scares me. im very much a people pleaser, and i really do not want to upset people. though, you never know unless you try. i'm just going to apply and see if i hear anything back, if i do, i'll give it a go. maybe the world wants me to work in a restaurant industry instead of a fast food one,
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Maybe God wants you to work in a restaurant and not a fast food place. Then, you move up to server or bartender and make real money. Takes time but people can do it
@sillyfloofer
@sillyfloofer Жыл бұрын
@@TrueGritProductions maybe so! i appreciate your response :]
@maryella1408
@maryella1408 3 жыл бұрын
I might become a hostess at a restaurant which is super busy and loud and I’m pretty nervous for someone who’s very shy and quiet
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Most introverts are on the shy/nervous side. I'm an introvert and I did alright in the restaurant biz
@lifewithmaddy3951
@lifewithmaddy3951 3 жыл бұрын
I start this Thursday and I’m terrified but need the money .. I’m so shy and have anxiety so wish me luck 😂🤐
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Always choose experience over luck servetips.com
@aly-co2hi
@aly-co2hi 3 жыл бұрын
i start friday! i have terrible social anxiety so i feel you. good luck!
@maryella1408
@maryella1408 3 жыл бұрын
Did it go well?
@Jriley214
@Jriley214 5 жыл бұрын
Thanks for the tips! I start a new job tomorrow 😊
@TrueGritProductions
@TrueGritProductions 5 жыл бұрын
You're very welcome, good luck :)
@ME-ih7oj
@ME-ih7oj 3 жыл бұрын
How was ur job
@tatumgraham6229
@tatumgraham6229 4 жыл бұрын
I start Friday as a Host at a Italian restaurant. I'm a very shy/anxious person im hoping ill be more outgoing with this job. This video helps alot to calm my nerves some!
@melissabuckley5363
@melissabuckley5363 4 жыл бұрын
How did it go? i have a interview Thursday and im so nervous
@ElectricalGaming1
@ElectricalGaming1 4 жыл бұрын
Melissa Buckley how was it?
@tatumgraham6229
@tatumgraham6229 4 жыл бұрын
It wasn't to bad! Due to covid-19 i don't have the job anymore 😔
@LiNeverLack
@LiNeverLack 4 жыл бұрын
Tatum Graham sameee & aw you’ll find a better one!
@karimalazar5631
@karimalazar5631 5 жыл бұрын
How do I deal with a grey costumers who want to be seated immediately???
@TrueGritProductions
@TrueGritProductions 5 жыл бұрын
Say something like "We will be able to seat you after the people in line ahead of you are seated and current diners finish enjoying their meal." If they persist, ask them if they would like to speak to a manager.
@traviszimmerman1427
@traviszimmerman1427 Жыл бұрын
This was very insightful. I really enjoyed watching this, especially because I am about to switch to a Hostess position at my job!
@sophiakiwie
@sophiakiwie 3 жыл бұрын
If these people weren't so mean I would be the perfect hostess.
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Who are "these people"? Sounds like somebody has an empathy problem
@sophiakiwie
@sophiakiwie 3 жыл бұрын
@@TrueGritProductions empathy problem? How empathetic can 1 person be to someone or anyone who feels entitled to what isnt available?
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Boo hoo. Is it your first day on Earth?
@sophiakiwie
@sophiakiwie 3 жыл бұрын
@@TrueGritProductions Boo Hoo??? 🤨 Sounds like somebody has an empathy problem.
@peachcash709
@peachcash709 3 жыл бұрын
@@TrueGritProductions why are you so rude dude
@violinenyakara5028
@violinenyakara5028 4 жыл бұрын
Am almost going for my hostess job, this is really helpful, thank you
@TrueGritProductions
@TrueGritProductions 4 жыл бұрын
Glad it was helpful, good luck to you! btw you seem really nice
@violinenyakara5028
@violinenyakara5028 4 жыл бұрын
@@TrueGritProductions thank you very much, am humbled
@babyyykyyy
@babyyykyyy 2 жыл бұрын
just started as a hostess for my first job, it was very scary the first day but the second day was rlly good for me! this guy gave me a $5 tip when he was walking out cus i told him to have a good night unfortunately hostess cant take tips:( but thats okay, im here to be more social because i became shy over the years so money doesnt rlly matter to me. hopefully i get more better tho and get to seat ppl, so far ive just been greeting and counting heads and putting them on the little table chart. cus the dude im training with will let me get to set a table up because he keeps taking menus out before they even say how much is in the party and he keeps fucking everything up. and i rlly wanna be able to seat ppl and make them feel welcome at the restaurant
@mxldx7700
@mxldx7700 Жыл бұрын
Hey have you done it yet? I start today
@babyyykyyy
@babyyykyyy Жыл бұрын
@@mxldx7700 i quit after the first week i couldn’t handle it :/. i felt like i was being judged constantly by my coworkers cus i was new to it(which isn’t a reason to quit but anxiety is anxiety) but they never even gave me my check, and the people who came in were very stressful. if you get stressed working by a lot of ppl then i wouldnt do it. i work better by myself than with other ppl, so i started working at chuck e cheese.
@glenda73
@glenda73 2 ай бұрын
Hello I'm new Subscriber feom.Las Vegas im.working in a Hotel and I have plan to transfer in different department as a Hostess
@TrueGritProductions
@TrueGritProductions 2 ай бұрын
Thanks for subbing! Good luck to you with everything kzbin.info/www/bejne/amKwcohqord4rtk
@esteph0812
@esteph0812 5 жыл бұрын
I have an interview tomorrow! I've never worked in the food industry so I'm kinda nervous...
@TrueGritProductions
@TrueGritProductions 5 жыл бұрын
I recommend you research the restaurant and learn some interesting facts about it to talk about during the interview as to why you'd like to work there
@esteph0812
@esteph0812 5 жыл бұрын
Thank you! I got the job! 😃 Interview was A LOT easier than I anticipated 🙂
@lilybrass9yearsago264
@lilybrass9yearsago264 3 жыл бұрын
Me too!
@starsstarship9378
@starsstarship9378 Жыл бұрын
I agree with the top comment where the costumer asks to move and it’s crazy busy and it just makes it annoying because we then have to fix it and the tell the server that they’ve been moved. I’m sure they don’t mean any harm but it’s still annoying
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Who cares if you're annoyed? You're getting paid so the best thing you can do is view each guest, not "costumer," as a potential to secure your current income and expand upon your career opportunities. The last 3 American restaurants I went to by myself, the hostess was rude to me or the bartender was rude to me. I won't go back there and I just cook more now. Congratulations, your little attitude toxicity has traversed the entire restaurant. Don't complain when people simply stop coming back. Then you'll really get to stay at home and be a hero.
@h9964
@h9964 5 жыл бұрын
Watching this video, after a rough night yesterday to get my head back in the game for Monday night✊🏼
@ZoeRebecca
@ZoeRebecca Ай бұрын
I start training tomorrow and I've never hosted before In my lifetime. so I'm SCARED
@TrueGritProductions
@TrueGritProductions Ай бұрын
Being scared is normal. Just try to learn all you can and don't develop bad habits from entitled and unprofessional, uncaring restaurant staff. Have a heart for service and let that principle guide you.
@WholeHeartily
@WholeHeartily Жыл бұрын
I have a hostess interview at Flemmings tomorrow and I’m so excited!!! Currently doing a lil research/brushing up via KZbin. Recently had a breakup, so I’m picking up a second job. I know serving pays well, but it’s also a LOT of work (after my day job) and a lot of late nights. I need an easy job with fixed hours and consistent pay. The nice thing about this brand is that it’s corporate, and I’m currently a Tourism+Hospitality major. My hope is that it will be a fast track to management. Everyone starts somewhere! Thank you so much for the encouragement ❤
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Oh that's funny you want to skip the serving because it's "work" and go straight to manager. That's one restaurant I would never eat at. That kind of stuff is also why guest service has greatly gone down the last 10 to 20 years because of that attitude. But you probably fit the right demographic so they'll hire you anyway.
@ChosenStar9
@ChosenStar9 Жыл бұрын
​@@TrueGritProductionsWhat a racist and rude response...are you serious? I'm looking at videos like this because I have several interviews for a hostess at different restaurants and I wanted to be prepared. I don't want to watch your video anymore because of your nasty attitude!
@dap1152
@dap1152 Жыл бұрын
@@TrueGritProductions you take ur server job real serious..
@frackrod4656
@frackrod4656 3 ай бұрын
Thank you so much, I just became a hostess a month ago at IHOP. It’s a really good job it gets complicated during rush hours and with the servers. I have another hostess too but sometimes I feel like I’m not good enough at my job because I’m younger than everybody
@TrueGritProductions
@TrueGritProductions 3 ай бұрын
El gusto es todo mio. Buena suerte
@MaryGorret-w3j
@MaryGorret-w3j 17 күн бұрын
Thank you so much dear I have learned a lot from you but can you also talk about how to deal with moody customers
@TrueGritProductions
@TrueGritProductions 17 күн бұрын
Seems everyone's moody or incompetent somehow socially these days. Can't help there
@alexistapia9935
@alexistapia9935 3 жыл бұрын
Thanks for the tips man! I have my first training day at Olive Garden tomorrow.
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Good luck! It's all about helping others
@nickroberts6984
@nickroberts6984 2 жыл бұрын
Are you still at Olive Garden ? I start training as host tomorrow. ☺️
@ghitanajeh6704
@ghitanajeh6704 4 жыл бұрын
today is my first day of training! thanks for the tips
@daniross2745
@daniross2745 2 жыл бұрын
Here I go i will star doing this position ,I'm nervous with this English that I have but I have to
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Yes, good job. Remember you need to study English outside of work a few hours a week at least
@jennifersantos7697
@jennifersantos7697 3 жыл бұрын
hi there! this blog I so great my boss keeps insisting me to watch about this one and send to him..and I'd done it. I'm here in middleast working as a server/hostess their attitude is so rude and hard headed especially busy times so need a little more patience to deal with them..thanks for this.😊
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
That sounds challenging but I know you can do it! Good luck and may God be with you :)
@CAN53141
@CAN53141 3 жыл бұрын
I've never worked as a host in a restaurant. i'll be starting Next Monday im so nervous, its a 5 Star Hotel.
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Grow up
@janayserrano
@janayserrano 3 жыл бұрын
Congrats on the job and there’s nothing wrong with your comment or with being nervous! Your feelings are valid. Please ignore the rude comment above me
@ricafortefashions
@ricafortefashions 3 жыл бұрын
thanks for your video tip i need to learn a lot to be a host :)
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
You can do it!
@kv8443
@kv8443 4 жыл бұрын
I really appreciate this video. The last tip is a very, very valuable one.
@kayde5104
@kayde5104 4 жыл бұрын
My brain is just screaming I'm gonna fail T.T
@TrueGritProductions
@TrueGritProductions 4 жыл бұрын
But what is your body saying?
@kayde5104
@kayde5104 4 жыл бұрын
TrueGritProductions Body: Kayla get the fuck up man I’m sick n tired of being on da couch n bed watching u flip through Netflix and oh wait a little walk in the park ain’t enough for me man. T.T
@angie9853
@angie9853 3 жыл бұрын
@@kayde5104 bro same
@ianduvlogs2144
@ianduvlogs2144 5 жыл бұрын
Thanks for the video n I'm soon gonna join my work as hostesses in 5star
@drucochran9265
@drucochran9265 2 жыл бұрын
Do what you want to do, just get very good and make better money. Restaurant-managing hosts are worth 15+tips but you need to understand your dining room.
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
$15 + tip-out, you mean... tips would imply you're getting the majority of the tips, which is of course reserved for the people who do the most work, which would be waiters and bartenders
@notbornagainbornright5046
@notbornagainbornright5046 2 жыл бұрын
Please do a video on seating favortism ! How it effects the guests
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
I don't think we need a full video to explain that guests will stop coming to your restaurant if they aren't treated fairly, but you're welcome to make one.
@BigChiefaPlayz
@BigChiefaPlayz 7 ай бұрын
great video, very thorough and informative. thank you!
@TrueGritProductions
@TrueGritProductions 7 ай бұрын
Thank you!
@waterfall_dreamer7634
@waterfall_dreamer7634 5 жыл бұрын
I've hear 'just one' nd I'm glad I'm not the only one that thinks it's rude.
@carolgonzales3318
@carolgonzales3318 3 жыл бұрын
Thank you for additional knowledge in my duties and responsibilities 😍😘
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Great attitude!
@d34thwish
@d34thwish 3 жыл бұрын
How do I greet them & when I bring them to there table what do I say after
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
When they first arrive, a heartfelt "hello" and a smile would be good, find out the number in their party. After you take them to their table, you'd likely be handing them menus. When you pass out the menus, before you leave you can say " will be with you in a moment, enjoy"... play with that concept and personalize it, and of course you could pick your manager's brain about it too down the road just to get their opinion, or watch another hostess during training to see how they handle it
@almightyswizz
@almightyswizz 8 ай бұрын
Man I come from a cook background same company just moved to a more grand location “the downtown location” oOoOh 4 floors I was expecting a BOH position so ya I’m a transfer but I found that I will be placed as a host I’m a bit nervous but hopefully the know about can lead to some management position
@TrueGritProductions
@TrueGritProductions 8 ай бұрын
How about you learn correct English before you start thinking about management
@liviapanez1313
@liviapanez1313 3 жыл бұрын
How many party they. thats a perfect on city
@juliannap6384
@juliannap6384 5 жыл бұрын
wait this is actually a great video. as a host i wish i saw this first!!!!!!!!
@ericadavidson6090
@ericadavidson6090 5 жыл бұрын
Thank you very much for your video!
@abbysmith1177
@abbysmith1177 6 ай бұрын
I’m 17, is it normal to be obnoxiously nervous when I’m gonna be a hostess and waitress?
@TrueGritProductions
@TrueGritProductions 6 ай бұрын
Just try to help people and get over yourself
@brittanygarcia5521
@brittanygarcia5521 Жыл бұрын
In my experience being a host for a number of years when a big party comes in all the servers don’t want it. You get glared at by the server when they see you pulling tables together in their section.
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Oh well too bad for them. Most places I've worked servers wanted the big party because that's the big bill with the big tip. Maybe you work at a commie cafe?
@brittanygarcia5521
@brittanygarcia5521 Жыл бұрын
@@TrueGritProductions no, Applebees.
@shawnadrake6227
@shawnadrake6227 6 ай бұрын
Thank you so much for your tips, they were really helpful, this will be my second year as hostess but my past job for hostess wasn't really broken down to what all we had to do at the job and this was insightful training was non existent they just said follow the lead, and get the job done. i helped buss tables, and serve very briefly at new years which was eventful but a nice experience my next goal was learning how to serve. ive always been curious about bartending but the jobs i have seen the pay is low, and unless you get good tips i dont think it will be a right job for me. i also like how you said don't be a host forever, yes we stay because we are familiar and its comfortable, but the i agree the ultimate go should be is making more money, i may be rewording what you said but thats my opinion on the subject my goal may be different than others but thank you for this insight it helped me greatly.
@TrueGritProductions
@TrueGritProductions 6 ай бұрын
Thanks great comment
@Natty10272
@Natty10272 5 жыл бұрын
Thanks for the tips, I just got a job as a hostess in a casino at their buffet.
@johngordonwyland
@johngordonwyland 4 ай бұрын
Watching from New Orleans, Louisiana. Love the just you?
@TrueGritProductions
@TrueGritProductions 4 ай бұрын
I'm in flavor country. Nice to meet you, Cajun.
@DianaRamirez-sm5nx
@DianaRamirez-sm5nx 2 жыл бұрын
23.3k subscriber here
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
And it will stay that way forever :) KZbin auto un-subs people from my channel, whether I produce new content or not. This is because you don't speak about forbidden truths on a Marxist-run SusanTube.
@trustfratedinfires6325
@trustfratedinfires6325 2 жыл бұрын
I think I'm gonna get a hostess position at a old teachers of mine restaurant. Knowing that someone I know and I'm comfortable with will definitely help because I'm super nervous all of a sudden. But I'm really nice (my friends describe me as "too nice" cuz I'm never angry or moody) and always positive and try my best so I think I'll be fine.
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Хорошо
@DAYANAVENOM
@DAYANAVENOM 3 ай бұрын
❤️❤️❤️❤️thank you for this video, love how calm you are and your voice is so cute
@TrueGritProductions
@TrueGritProductions 3 ай бұрын
Thanks, I appreciate it!
@Fightingitalian
@Fightingitalian 6 ай бұрын
As soon as he said go outside snd meet business if strictly prohibited
@TrueGritProductions
@TrueGritProductions 6 ай бұрын
Every place is different. Being proactive is how you manage a potentially impatient crowd wondering wtf is going on
@ibstayfly
@ibstayfly Жыл бұрын
Thinking of applying to hostess. I really don't want to but need work experience. Plus I'm shy. Obviously I know no job is easy but they make this look like it is but it seems stressful too And having to memorize tables omg. I do have a good memory but still afraid i will mess up
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Practice makes perfect. Study makes a novice a master. Visualize the floor chart in your mind everytime you look out on the seating area. Learn sections of the room in chunks. Try and see a pattern in the way things are laid out. Use your mind, why God gave you one. Good luck!
@ibstayfly
@ibstayfly Жыл бұрын
@@TrueGritProductions ok thank you
@haru.daisuke6459
@haru.daisuke6459 4 жыл бұрын
i'm the hoster and yesterday was my first time, and wow it crazy
@TrueGritProductions
@TrueGritProductions 4 жыл бұрын
Nothing a shot of sake won't fix
@_sumina
@_sumina 3 жыл бұрын
@@TrueGritProductions lMAOOO
@hoessad1371
@hoessad1371 3 жыл бұрын
I had training yesterday and I was like a deer in the headlights my manager was kinda hoping I got the hang of it but I want to be helpful. Hopefully this helps
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
If you're not failing a little, you're not really trying
@kaitlynnfinlaw877
@kaitlynnfinlaw877 3 жыл бұрын
same my second day is today, its been two months hows the job been? have you gotten the hang of it?
@hoessad1371
@hoessad1371 3 жыл бұрын
@@kaitlynnfinlaw877 lol I got fired.
@thatgirbri_
@thatgirbri_ 3 жыл бұрын
@@hoessad1371 what happened?
@Devenator6000
@Devenator6000 3 жыл бұрын
Any tips for going to a interview as host with no real job experience?
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
My tips for anyone out there trying to do anything are this: don't go on KZbin and ask a question and passively wait for a response. Not only will you reduce your % of getting an answer, now you are wasting time. Mentally word what you want and then go use a search engine to type in your question, and don't stop reading until you're satisfied with the result. Overcome all your predispositions towards laziness. Then you will be over-qualified as a restaurant host. This has always been my attitude toward work and running my own business which is why I escaped the rat race and quit my restaurant job while all the lazy complainers were left behind, all strategies outlined in my course at servetips.com
@steelokey
@steelokey Жыл бұрын
Just starting my job as a host in N Portland at the Matador & im excited. 2 min in & I feel confident in my ability to be successful at this job.
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Confidence is not unimportant. But competence is king and don't you or any one else ever forget it. Especially in Portland. There's a great reason Walmart left town, and it ain't a lack of confidence.
@spaghettiyeti7462
@spaghettiyeti7462 3 жыл бұрын
Starting as a host on Saturday!! Comment tips for me and motivation to come back to! 💗
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Go motivate yourself. You already sound lazy, the one job req for hostess
@leyraeginn0274
@leyraeginn0274 3 жыл бұрын
Start my training tomorrow!
@miguelrobles2941
@miguelrobles2941 2 жыл бұрын
Rotation is simple as your next then you then you then you 12345 repeat tally mark or star it and mark tables
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
It' can't be as simple as "your next" since that's grammatically incorrect. You prove a common point, and that is most restaurant employees think they know more than they actually do, and they need to constantly improve their attention to detail. If you don't value speaking the language correctly, try another country or language and see how it works out for you.
@ava3224
@ava3224 Жыл бұрын
Dude you're so funny
@goldenflames2047
@goldenflames2047 2 жыл бұрын
Best part starts at 7:00
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Thanks for the tip. I'll go make some popcorn in that case
@Crystal-jf1qu
@Crystal-jf1qu 3 жыл бұрын
this is my first job and im starting at a very popular restaurant in a nice neighborhood 😀
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
None of that matters if you don't do a good job. This is more proof of how hostesses think they are special and necessary. I'll also say this, popularity means nothing. All the female waiters at my last restaurant who were lazy, cut corners and played politics haven't been traveling the world for the last 5 years like I have. Probably because they also thought they were special and that popularity means something. Here's the ultimate black pill for you. Most women lose their attractiveness after 30. Enjoy your time in the sun, kiddo
@moviechilltime123
@moviechilltime123 2 жыл бұрын
@@TrueGritProductions oh my god relax. they didn't say they gave a shit about popularity, they said that the restaurant was popular, might mean they're nervous. You look like a damn fool talking about women's appearances in the context of a discussion on professional settings such as the food industry. Bold but wack as hell and extremely mysogynistic. Learn to get your point across without coming off as a prick with zero self awareness
@marienne114
@marienne114 Жыл бұрын
@@TrueGritProductionsmaybe if you weren’t such a dickhead you’d have more than 2k likes. 80k view ratio compared to your likes is wild. talking about women’s attractiveness declining after 30 is crazy since you’re bald and literally look like an under bridge troll
@jerseypete6674
@jerseypete6674 3 жыл бұрын
Do hosts get a share of the tips in high end restaurants?
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
They do. So do the food runners and select other staff. However, it's crumbs compared to what you'll make as a server or bartender in that environment.
@andresramirez7477
@andresramirez7477 2 жыл бұрын
could the host receive tips for the customer? its regular that or just can accept servers?
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Hostesses rarely receive tips directly. Why would they
@lindaadhiambo7556
@lindaadhiambo7556 2 жыл бұрын
So helpful, thanks, zero experience but 2nd day trying to learn more on KZbin
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Just have a good heart and an open mind and treat lone individuals as equally as you would groups, improve everyday and you'll do fine.
@jayjayhibbs
@jayjayhibbs 10 ай бұрын
Amazing video thanks so much!
@TrueGritProductions
@TrueGritProductions 10 ай бұрын
Thank you sir
@aaronhenderson774
@aaronhenderson774 Жыл бұрын
Great fucking video
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Thanks
@PauloNideck
@PauloNideck 2 жыл бұрын
Great video!
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Thanks, glad you enjoyed it
@shaungorham1871
@shaungorham1871 2 жыл бұрын
Perfect, Arizona.
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Right next to Damn Near, Nevada
@nklimeck
@nklimeck 3 жыл бұрын
jayri ik you in here 😭🥺
@nklimeck
@nklimeck 3 жыл бұрын
i luh you booga
@jayyyvasquez4489
@jayyyvasquez4489 3 жыл бұрын
@@nklimeck i luh you too
@TrueGritProductions
@TrueGritProductions 3 жыл бұрын
Make luh not wo
@staccobilancieregatto6960
@staccobilancieregatto6960 Жыл бұрын
SEEEE...SAI A SAI TE ...
@TrueGritProductions
@TrueGritProductions Жыл бұрын
Sorry Mussolini, didn't catch that.
@leahharbaugh517
@leahharbaugh517 4 жыл бұрын
Can you wear open toed shoes such as sandals or heels as a hostess? I’m starting at fine dining and I have to wear dresses and heels would fit the look.
@TrueGritProductions
@TrueGritProductions 4 жыл бұрын
just ask the manager, or take several pairs of shoes with you the first day and ask which are ok to wear
@robertmasino9643
@robertmasino9643 2 жыл бұрын
I don’t think I can do this
@TrueGritProductions
@TrueGritProductions 2 жыл бұрын
Don't think then
@fitt_inglysammie1654
@fitt_inglysammie1654 5 жыл бұрын
Got a job at dennys as a hostess and they want me to try to move in as server in a few months so thos helped alot .
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