Thank you so much Jan for all your help in this. I appreciate that you gave me the hope to keep pushing and getting this thing back up and running.
@Nateasare15 күн бұрын
Man i just got hit with this same bogous claim yesterday. Your video has encouraged me a lot. Many people out there saying you can never get out of it if it involves nike. Your words are different and i will take it as an encouragement. How do i get to connect with you to help me
@realmikeshear5 күн бұрын
@Nateasare1 instagram is a good way to connect with me. Same name as this channel. I cannot gaurentee that you will get back in but I have not met a person that didn't beat this assuming they were honest with their purchases and kept record of all the receipts they have for purchases.
@vitomorris4 ай бұрын
Thank you for this video! I followed it to the T , great explanation!
@realmikeshear4 ай бұрын
I hope it works for you. I just had one person give a praise report that they are back online after 32 days. So it is working!!!!!!
@Life_Needs13Ай бұрын
My son give one of the listings bad review and it was the first time giving a listing review without purchase , and because of it Amazon deactivated my account.
@realmikeshearАй бұрын
@@Life_Needs13 I have never heard of that one yet. We gotta be careful with our business accounts and making sure that only we can access it.
@Life_Needs13Ай бұрын
@@realmikeshear Yes Sir , but is it fixable ? I appealed twise information for Amazon but they emailed me that they do not have enough inf to reactive my account. Can you Help me to make my account reactive ! I will pay for it
@Life_Needs13Ай бұрын
@@realmikeshear They deactivate my account under section 3 , So how can we fix it!
@realmikeshearАй бұрын
@Life_Needs13 That makes sense. Yes, I have heard of people getting banned/blocked for related accounts. Almost impossible to get away from it. What you may need to do is call in to seller health support. Speak with that person and see what the process is to appeal for reactivation. There may be an interview or appeal letter that you have to create.
@Life_Needs13Ай бұрын
@@realmikeshear Yes thank you so much sir , this give me a hope to get my account back! All of people telling me that I would never get my account back but what you told me is a hope to get it back I really appreciate! ❤️
@mal61203 ай бұрын
Mannn - I am just going through it right now and this is the FIRST video (shared to me by another twitter person who’s going through it) that has given me hope. Any discords you recommend I can join?
@realmikeshear3 ай бұрын
FBA road map or launch AMZ. Both are phenomenal. I am glad that you have Hope. You will get through this as long as you are legit and have your paperwork IN ORDER. I am happy to help in anyway possible. This was the longest 3 weeks I have had in business.
@mal61203 ай бұрын
My handle is 6ixgod999
@irvinhunt50978 ай бұрын
Hi Michael, got deactivated yesterday. Strange thing is I have nothing from Amz saying what the problem is. Should I be looking out for an email like you showed have asins etc? Loved your video. It was on time
@realmikeshear8 ай бұрын
They wont say what the problem is, but they will say which ASIN's that they want you to confirm. It should be in the email in the middle or near the bottom of which EXACT items that they want you to confirm.
@irvinhunt50978 ай бұрын
Thanks Michael, i just got the email with ASIN that says I listed a unsuitable item. They want about 9 things but the 2 I have concern with is they want authorization from Brand name (Centrum) saying they give me permission also a document from my Wholesaler stating they have permission to sell Centrum vitamins. I contact vender and they say they will not help. Only their invoice is real they dont state if product is real. I had it shipped from wholesaler directly to FBA so I never saw product.. Do I have a chance with this in your opinion? I am only a few months in and may lose apx 4k. I don't weather to do what you do with persistence or just give up. Thanks for being here for us and being willing to help anyway you can.@@realmikeshear
@realmikeshear8 ай бұрын
As far as I know unless Centrum is the ONLY seller on the listing then (Private Label) you should be good with just the invoices from your purchase. If you bought them bulk from a wholesaler then it should be even easier to get a invoice from them and then match it up with your credit card statement.
@realmikeshear8 ай бұрын
I highly recommended repeatedly calling seller health support and asking them EXACTLY what you need and they will guide you to the specifics.
@MIFAMILIASPANGLISH2 ай бұрын
Hello!!! I received one for a product i got at Ross. I have all my tickets and pictures of the product with the barcode where the ítem number is shown. Do you think it can work ??? Thanks for the video by the way, it’s very helpful 😊✌️
@realmikeshear2 ай бұрын
Yes, it will work. Important thing is that the pictures align with the receipt. (Receipt in the picture with the barcodes).
@ThatcherYoung-dq8lf3 ай бұрын
Hey Mike, going through this right now;( I'm in the exact same situation you were in I've been deactivated for 11 days and keep getting denied. I followed your video step by step and they put a flag on my account because of the receipts so I'm getting denied. I've called over 20 times in 11 days and have tried to get internal request no luck. any tips?
@realmikeshear3 ай бұрын
Have you tried calling up the customer support at the place you made the purchase and getting new invoices and making sure they have your name, address, and card number from the purchase? Sometimes new receipts will help force a full new look. Maybe making sure everything is saved as PDF. Calling in customer health was the best for me. They can put a ticket in to have the back office team do a REAL PERSON review.
@user-ft2qr2sh4k8 ай бұрын
Did you include an appeal letter with a plan pf action ?
@realmikeshear8 ай бұрын
I did not. The only thing that I did with a written letter was show how each receipt was connected with each credit card. I wrote out the dates, card numbers, dollar amount for each ASIN that they requested. My understanding is that I didn't need an appeal letter since I did not have an actual "claim" against me, it was purely a shakedown from Amazon because their computers flagged me for something.
@shovonchowdhury8345 ай бұрын
I was able to show receipts for 38/48 products mentioned. I dont have receipt for the other 10, any advice?
@realmikeshear5 ай бұрын
Do you have credit card statements showing the stores that you went to? If so I would recommend going to those stores for the remaining 10 and asking for the receipts for that day, that time, with your specific credit card.
@vanessacastro503620 күн бұрын
I got Deactivated due to section 3 also. I need help at this point! I have receipts bank statements everything the only thing is the receipts show the item description as "Gourmet Food" instead of "Honey Stingers" & "Belmont peanuts" what can I do?!
@realmikeshear20 күн бұрын
@vanessacastro5036 as long as the UPC code on the receipt is thr same as the label on the item you will be fine. I sometimes tell people to make sure to take pictures of the receipt (UPC code) next to the item itself because the sticker on the item will be the same number. This is for those shopping at Marshall's, ROSS, TJ MAXX
@vanessacastro503618 күн бұрын
@@realmikeshear unfortunately I didn't take a picture of the UPC on the actual items these items are from Aug 2023 and are haunting me I need proof of purchase im trying everything I sent all documents including bank statements highlighted everything that indicated that specific day bought also the quantity like I said the only issue there having is the description on the receipt under "Gourmet Food" instead of the item /:
@realmikeshear18 күн бұрын
@vanessacastro5036 by chance can you go back into the store and find the same item to get a picture of the UPC? Contact support with that store and see if they can send you an email or pdf of the receipt/ invoice. This is the time to get a little creative
@vanessacastro503618 күн бұрын
@@realmikeshear okay sounds great I will go to the store and see for that exact item so I can take a picture of the UPC thank you so much for the information very much appreciated!
@vanessacastro503617 күн бұрын
going back to stores there no inventory I need in stock at all I talked to the store manager all data from 2023 has been deleted
@kickcrew20256 ай бұрын
i just got this section 3 deactivation. I bought these Asins in store. Reps are saying that they don’t accept these. is that true? i keep getting denied.
@realmikeshear6 ай бұрын
Sort of true. They only say it when they cannot prove the SKU/UPC code numbers. If you bought something in store, check the online website and see if you can get a PDF version of your purchase. It is better in the way that you can show your name, address, credit card information. The in store will work though you may need to also send in credit card statements and pointing the rep directly to the purchase from the store. I had to use all those methods to prove that I was the owner of those items. Receipts + credit card statements + credit cards on file with my Amazon store
@kickcrew20256 ай бұрын
@@realmikeshear i messaged you on twitter
@kickcrew20256 ай бұрын
i messaged you on instagram and twitter
@kyletrent55395 ай бұрын
I’m dealing with this now bro. The issue is that they haven’t given me an ASIN to provide any invoices for! The email said section 3 for seller code of conduct and anti-counterfeiting policy. They wanted an identity verification call. I did that a few days ago. It was like 30 minutes long and they asked for identity documents, business documents, bank statements and asked me to show a couple random invoices. I still have not heard anything back after the interview and they never asked for any specific ASIN. Not sure what else to do at this point!
@kyletrent55395 ай бұрын
And my account health is 278 with no marks!
@realmikeshear5 ай бұрын
I have heard about people doing the interviews and not hearing back for multiple weeks. At the same time I have never heard one that was deactivated after a interview, even though it took a bunch of time
@kyletrent55395 ай бұрын
@@realmikeshear man, this whole process is so frustrating, mainly because Amazon support is so incompetent. The process could be so simple if teams at Amazon actually talked to each other and provide accurate information. The emails they send to have no detail at all. Like today, I finally got an email back 3 days after I did my video verification and all it said was “thank you for completing video verification. We have not received the documents required to complete your identity and supply chain verification. Please submit the docs to this email.” WHAT DOCS? I have not received one email or notice of what docs I need to submit. They have never mentioned any ASIN at all that there was a violation on. At the end of the interview the lady said that was all I needed to do. How can someone submit documents that have never been requested, except for in the interview, which I provided then. They draw this out with complete incompetence like this when it could be solved in a few minutes if you could actually just call and speak to the people reviewing your account. It’s mind blowing to me that a billion dollar company is this incompetent.
@TashaAdams-hb6po4 ай бұрын
Have you heard anything as of yet
@TashaAdams-hb6po4 ай бұрын
@@realmikeshearI am going through this now and I have a video set up. The vendor retracted the ip complaint and Amazon still has not retracted it. What do you recommend?
@missindependent6173 ай бұрын
So what if you use a different card that’s not on Amazon?
@realmikeshear3 ай бұрын
Add it to your account. It is super easy
@missindependent6173 ай бұрын
@@realmikeshear ok I will look in my account to see how to add
@missindependent6172 ай бұрын
@@realmikeshear so I’m trying to add another debit card but I do see the option to do that like I had 2 on but those were old ones and I removed them now I’m trying to add one but it doesn’t give me the option to add another card only replace the one I have on file
@realmikeshear2 ай бұрын
Select another marketplace like Mexico, Brazil, Canada
@missindependent6172 ай бұрын
@@realmikeshear even though I’m only selling us? I always keep those off even though I can sell in those markets
@mdniamul16157 ай бұрын
Hello. Sir I bought some goods from a retailer and sent them to amazon warehouse, amazon asked me for invoice for that goods, I gave the retailer invoice to one person, but amazon didn't accept it, so he deactivated my account. Sir can you help me in this matter please open my account I am willing to pay you your fee..🙏🙏
@realmikeshear7 ай бұрын
no payment needed, unless you can get it fixed then all I ask is that I get a subscribe :D As far as the invoice for your item you will most likely need to make sure that you get your credit card statement for the time of purchase along with the receipt to show that you purchased the item from the place that you say you did. 1. Receipt 2. Credit Card Statement 3. Make sure Credit Card is on file with Amazon
@TashaAdams-hb6po4 ай бұрын
@@realmikeshearI need help Please. It got retracted from company but they still won’t reactivate my account
@valen84354 ай бұрын
help me plis
@realmikeshear4 ай бұрын
Make sure to watch the video is follow each step that I laid out. TRUST ME... This takes a lot more time to get done then It was for me to explain it. I SPENT 40+ HOURS making PDF's, taking pictures, saving statements + merging documents together, writing a detailed statement, and making connections obvious for the amazon team to re-activate. GOOD LUCK and YOU WILL GET PAST THIS
@valen84354 ай бұрын
@@realmikeshear is the discord channel still available? is a lost case?
@realmikeshear4 ай бұрын
@@valen8435 I'm in the discord with flips4miles. I'll have to go find the link for you after I get off work.
@valen84354 ай бұрын
@@realmikeshear Hallelujah brother! I recovered my account and without any damage to my health! I don't understand how but thank God I have the opportunity to continue with my store and my business. Thank you for this video, it helped me a lot for the process and to keep a little faith. Everyone thought I could not make it and thank God I am back on track.
@watchmo23102 ай бұрын
tried to give u a chance, clicked off 10 seconds in
@realmikeshear2 ай бұрын
Sorry to hear that. Skip to 6:25 for the goods. The beginning is all my emotions and how it feels when you are trapped by your own business. The rest is info on how to get back