How To Build Systems In Your Business

[@gregoryjhickman]

💡 QOTD: What is the FIRST system you need to create in your business? Comment below!

[@JessicaAnneTV]

For me, it's my campaigns. I like the idea of creating templates. PS: not related, but.. for my house cos, I have a large section where watering so my garden is a big time-consuming choir. I have a watering system in place now to free up my time, so my garden waters automatically every day.

[@teamxtreme9861]

A system that will be a template to creating systems within my business... if that makes sense. lol

[@knucleballfreedom]

A template reminder of why it's okay ti allow myself as CEO to allow VAs to do my low hanging fruit.... then back office mosy important.

[@jaynetrinette5523]

I need to create the system for my 5 minutes or more category. And my repeat tasks! Thanks for making it plain!👍🏽

[@gregoryjhickman]

@@jaynetrinette5523 You got this!

[@oiboy626]

When I started systematizing, I got overwhelmed because I was trying to do a system for EVERYTHING. That’s a no go! After I started to only create systems for “important” tasks then it became sooo much easier. After all the major systems were documented, we started to work on the smaller less important tasks and optimizing. We’re still in the process but I would say probably about 70% there. Great info in this video!

[@gregoryjhickman]

Thanks and glad you found it helpful

[@brendonvanderwalt6977]

Love it thanks for sharing

[@claudioramirez988]

It's impossible to scale your business and manage the chaos of growing without creating systems. Thank you for giving me a foundation on where to start! Great video

[@gregoryjhickman]

You bet. What systems are you putting in place first?

[@landy6907]

This channel is underrated as fk...people would rather hear people chant "S&P 500 to the moon!" than listen to this...

[@gregoryjhickman]

Appreciate that and would agree. :)

[@nicoledixon1039]

For our service business of 17 years, our first system was the steps that each new job takes. So for example for new construction jobs, remodels or service calls each type of service has certain steps we follow for consistency and to get things done quickly without dropping the ball. Our next system, was how to bill or invoice for each type of job and how quickly that happens. (The faster we do this part the sooner we get paid so it was in our best interest to do this fast.) Our next system that we created was a schedule to keep on top of all the jobs. And the next was how to hire the right people. Then we had to set up a payroll system. We also had to organize our materials for each job and how to purchase them for the lowest cost.

[@gregoryjhickman]

Boom. Way to go!

[@iamsimonngubeni]

Well done

[@RichTriggerBontrager]

Greg.... Love how you didn't just give tips, you gave solid reasons on the Why side. It's easy to put out the how, but not lay the foundation of WHY. Man the pass it on and handbook for next is great. I have done that over the years and it works!!!!!!!! Thumbs up BOSS.

[@gregoryjhickman]

thanks homie! :)

[@RachelLovelaceLive]

Excellent! The capture then document is so helpful. Sometimes we jump right in trying to document where it can become a headache. Capturing it first takes that headache away. It puts the process into one encapsulated space that we can go back to over and over until we have it properly documented. Thank you!

[@TheCareerForce]

Systems and automations are great for any routine tasks. They free up a lot of time to focus on areas that have a higher value add.

[@gregoryjhickman]

this is true!

[@gregoryjhickman]

this is true!

[@AdrianaGirdler]

Yes!! As an efficiency specialist I always love anything that will give me more efficiency! Thanks for sharing, cheers!

[@danielcaster1227]

The most helpful piece of information for me was the "4 Core Areas" that need systemizing

[@gregoryjhickman]

Love it!

[@niadennis8837]

The 4 pillars of what a system is and the book 📚 references. I can’t wait to master business building as I have several.😊

[@joshuamweeka1381]

You really helped me am a farmer based in Africa (Zambia) I have been thinking why big companies like Coca-cola are not falling even when workers resign or the owner dies now you made to understand that it's a system that keeps the company afloat. I need too to learn how I can systemize my farm

[@gregoryjhickman]

Glad to hear it helped.

[@muhammadshahid3621]

Good job... The way you speak very easy to understand

[@TrentDyrsmid-c7q]

Super helpful video! You covered all the most important points with respect to allowing owners like me to create more freedom in our businesses by making it easier to document and delegate to others on our team!

[@gregoryjhickman]

Trent! long time no talk! Hope you're well!

[@AprilGarciaDfw]

Just spoke about learning systems and I see this video recommended. I will check out the channel

[@gregoryjhickman]

Enjoy.

[@DarkKnightOmega]

What you said about being able to pass on all the necessary information to a person filling a role when someone else gets promoted was very cool and logical. I don’t have a business right now but when I do I’ll remember this.

[@israellondah5886]

Crazy how this knowledge is free. You are a true harbinger of Christ my friend

[@meetesco]

The reference guide for team meetings is a great idea to maximize time

[@gregoryjhickman]

Totally, it's super helpful!

[@tresstalkwithgerdie5234]

This entire video was so helpful, thank you! Most helpful is knowing what actually needs to be systematized and how to determine.

[@louierichardson123]

This is the channel I have been looking for! Thank you Greg :)

[@gregoryjhickman]

Yeah Boyyyyyy! Welcome!

[@StumblethroughProductions]

Greg's channel is awesome. He provides so much more value than other KZbinrs and goes through it in a quick, helpful way. Thanks, Greg!

[@gregoryjhickman]

Appreciate that! Glad you're finding value!

[@harkiransahota8430]

Great video! What was most helpful for me was the three questions you need to ask for each task to determine if that specific task needs a system

[@asherriyaal]

Wow, how do I choose the best part of this to highlight?! This video is 🔥 all the way around. I shared it with several people who need to understand the importance of systems. For me, capturing the process As Is was a vital step

[@gregoryjhickman]

NIce takeaway and thanks!

[@aniruddhapathak9628]

Thank you for "Why System and When System"

[@daved5023]

i have alot to systemize ugh. great video , simple ..

[@gregoryjhickman]

Where are you going to start? :) Let me know if you want help.

[@ProfessorHeatherAustin]

Greg, we definitely need to chat! I love the way you break down systems. I’m in need of some amazing systems in my biz right now. Can we Meer via zoom next week!

[@gregoryjhickman]

Can you shoot me an email? Greg at AltAgency dot com.

[@elisabethgessesse3939]

To my Dumb knowledge I Donot understand why the media and leaders are claiming victory before they get rid off TPLF; ONG Shane disarm their forces! You can not rule a country if you are not in control of all part of Ethiopia; if anyone thinks this war is Amhara and Afar problem you are a fool.: ,

[@alecMh999]

Very small and new here, but was having trouble passing off what I can to my wife. This was great

[@gregoryjhickman]

What was your biggest takeaway? :)

[@alecMh999]

@@gregoryjhickman I have workbooks made for accounting and scheduling and quotes. But I hadn’t thought about screen capturing everything and making a training workbook.

[@gregoryjhickman]

@@alecMh999 Boom! "sell the byproducts"

[@melissazavala7134]

Hi Greg! Just discovered your channel and so glad I did! I will be starting my online business within the next couple of months,and am doing research on what systems I need in place,and this video is perfect on explaining everything. Thank you!

[@gregoryjhickman]

Love it! Congrats and stay plugged in. Be sure to join our community over on facebook too. facebook.com/groups/SBLaunchPad/

[@kevinmugera1360]

Capturing the system. Thanks for the info

[@gregoryjhickman]

You bet

[@cherylq-u8916]

This video is so helpful. The best part about it is the clear steps. Thanks so much for sharing Definitely subscribing :)

[@gregoryjhickman]

Glad you enjoyed it! What was the biggest takeaway?

[@cherylq-u8916]

I have been meaning to capture all of our systems...for years. It seemed like a mountain of a task to take on. The day to day of the business would always take over so I would never start until now. As I have started to archive our systems into one place I realize we do have quite a bit collected. It’s just all over the place! Best take away... Capture what you can while you are actually doing it and have your staff so it too . Oh and love Loom too!

[@gregoryjhickman]

@@cherylq-u8916 Start closest to the cash. I have a video on where to start. :)

[@blakeguitar94]

Thank you for the tips, Greg.

[@gregoryjhickman]

What was your biggest takeaway?

[@hamilton_reacts]

I don't know whether I gonna get your reply or not cause you are a busy person...Still, I wanna ask "Can you put an entertainment industry into a system??" For example "An ad film-maker company??" it is also one kind of entertainment industry...

[@gregoryjhickman]

Twilight Roamer can you clarify what you do as an ad film maker?

[@hamilton_reacts]

@@gregoryjhickman Let's say, I gonna make commercial ads for different kinds of products that will be shown on TV and Video sharing sites.

[@YuriRadavchuk]

This is gold. The Futur indeed keeps following you! 👋

[@gregoryjhickman]

👊🙏

[@NetanelColish]

I can't thank you enough, thank you so much!!

[@theairportchauffeur7142]

Great Content Greg! Keep an coming!

[@gregoryjhickman]

You bet

[@bjamesthejacketdesigner1027]

Life saver that’s all I have to say

[@Spicygirl4444]

I've been looking for a channel like this! Thank you!

[@abrahamchipashasiame4288]

great teaching the work was very helpful i will consult i have subscribed

[@NetanelColish]

All of them were soo helpful!

[@Jnash2030]

Great video! Very knowledgeable for sure👍

[@lucasbrinsa4671]

Playbook! Love that. Going to make a playbook for each position of the team. Thanks! We have a 7 person upholstery/fabric shop & I'm maxed out on time. We need better systems.

[@lauratempestini5719]

I really like your approach and treating the sincerely

[@gregoryjhickman]

What was most valuable in that video?

[@sushantkumarsanya]

Awsome.. help alot.. keep doing such a great work.

[@FearlessLeis]

In response to the end. Loom was helpful. Tranual and google docs suggestion.

[@Alex_blankspacehere]

exactly what i was looking for.

[@SimpleAbundance]

Outstanding, thank you for this quality material. A like, subscription, and a comment to show appreciation for your time and hard work 😁 Thanks again 👍

[@gregoryjhickman]

thanks!

[@thenvironmentalist]

Excellent tips Greg! Especially playbooks to capture systems

[@gregoryjhickman]

Thanks. Glad you enjoyed.

[@simafatemipour2483]

It was really useful. Thanks.

[@katrinacollins9571]

Capturing & handing it off!

[@gregoryjhickman]

Amen

[@ari0823-v2r]

Hello! Your videos are great! Thank you! Which books would you recommend reading for systems?

[@mariannepage20]

Some great ideas here Greg. 👍 Best wishes from a fellow systems obsessive!

[@gregoryjhickman]

Thanks!

[@thegeometrydasher3997]

it helped me! thanks for making me have the perfect business!

[@gregoryjhickman]

Our pleasure!

[@chelsea0ka116]

Mate! Most helpful videos ive ever watched. Easy to start with, super uber duper helpful. Cheers.

[@gregoryjhickman]

Thanks. What’s been most useful.

[@missmjl2468]

When to create a system. Most helpful, not many mention that. Cheers

[@tacsmith]

This is gold

[@gregoryjhickman]

Thanks.

[@ndzingamariejosette4652]

Thanks a lot . The video was so helpful, will go straight away to application

[@gregoryjhickman]

Let’s do it.

[@vlogswithcali444]

Thank you so much hoping to find a system to fufill my orders and one to create content as well!!

[@gregoryjhickman]

Best of luck!

[@CashflowKris]

Trainual shout out! Chris Ronzio is brilliant :)

[@dirtcheapappliancerepair3724]

All was a good start

[@ramgurung3260]

Thanks

[@azeyn2050]

Thanks for sharing. This is what I am building for my team in our web dev agency. And so far, it improved a lot. Eventually, we wanna automate what has been systemized. Luckily, we are all coders so that part should be fun :)

[@anthonydabridge6653]

nice content, thank you!

[@cutechickiewaffles7476]

Greg, thanks for the video. Would you please give me a snap shot of how one would organize this in folders within Google Docs? Thanks in advance

[@aliatmeh5543]

thanks

[@uchymata1]

Marvelous video !

[@gregoryjhickman]

Thanks! What was your biggest takeaway?

[@randalmoroski1184]

Good presentation! Thank you!

[@madisonolivermays3814]

This was awesome! We've been using Trainual to write down everything, but this just opened my eyes to how we can be way more efficient in what processes we are creating. I wish I could see what your Trainual looks like to replicate.

[@mariannepage20]

Totally agree. I always encourage using Trainual alongside Loom. Loom is great for recording IT processes and walk-throughs, while Trainual is great for the platform to share it.

[@shaikameershameer7150]

Your mentor feed back is awesome man. May Allah bless you with all the happiness. 🎉🎉🎉🎉

[@joeparx]

Great content very helpful thank you!

[@gregoryjhickman]

Which part was the most helpful?

[@samburuqueen2683]

Super short and Helpful!!

[@gregoryjhickman]

Glad it was helpful!

[@ratanachannel6939]

Superb I need your help sir

[@FuZnxV3NOM]

Client on boarding and client fulfillment feedback

[@teamxtreme9861]

dope. very very helpful.

[@gregoryjhickman]

What was most useful?

[@teamxtreme9861]

@@gregoryjhickman I am in the middle of scaling my business, always feeling overwhelmed, not sure where to start. 3rd year in business, and scaling without having systems documented, in place, kind of "improve on the fly" kind of thing, is impossible. Only now learning the details, and attempting to implement something. I wouldn't say any piece of information was most useful, but I would say how the information was presented was most useful. Simple, understandable, doable tasks that makes me feel better about starting.

[@gregoryjhickman]

@@teamxtreme9861 want to chat to see if we can help? You can send me an email

[@teamxtreme9861]

@@gregoryjhickman would truly appreciate that! I would love to.

[@gregoryjhickman]

Grab a time here: altagency.com/book

[@whyhasgooglemessedwithmych1423]

This is awesome! So grateful that I found your channel. I think you are blending processes and systems together. A group of processes make up a system or a group of systems. For example sales onboarding would be a process which would be a part of a larger Fulfillment delivery system. that's my thinking, feel free to correct me if im wrong.

[@gregoryjhickman]

Yes, new client onboarding would be apart of the overall client experience / delivery engine.

[@souhailchebbi3781]

Hi Greg, I read all the books you recommended in 5-6 months in 2021, and believe me everything changed in my business, but I found 2 books that I would have loved if you have shared on this video. PROFIT FIRST: very important book, explains how to manage your profit and make a profit from the beginning of the launch. THE PUMPKIN PLAN: how to work with the best clients to grow your business easily.

[@alvinchow7363]

Great Video! Thanks for the tips

[@gregoryjhickman]

You bet

[@macraeolinger]

Good stuff! The three ways to systematize the business is very helpful!

[@gregoryjhickman]

Glad you think so!

[@alexiscook607]

Thank you so much. I am a new subscriber to your channel and this video has helped me to get started. I will check out others. Amazing. I needed this.

[@gregoryjhickman]

Let me know how I can help :)

[@ejh_x2]

Thank you!

[@theisabellawang]

Super helpful!! Subscribed.

[@gregoryjhickman]

Awesome, thank you!

[@cameronhale-sanders8857]

How are you connecting the people to the system so they know what to do? As you will have tons of systems but which order do they do them in and how does the worker know? Do you have a separate document that goes step by step for what systems the job is responsible for? Would love to hear your thoughts on this.

[@gregoryjhickman]

I’ve done videos on how to train and onboard team members. It’s a combo of that and then knowing the system. There are only a handful of systems a business really needs. I’ve also talked about death by SOP. Most people over document. Every biz is different. So until I understand yours my feedback would be too general

[@cameronhale-sanders8857]

​@@gregoryjhickman I watched your video on organizing your systems and I have it structured such as Marketing & sales division, administrative, and fulfillment. Would you only put very important things as systems such as - New Brand Launch System, Email marketing system, Media buying system, Customer retention system

[@cameronhale-sanders8857]

and how would you make sure which systems are supposed to be done in which order and by who? Thanks!

[@muzingayengwenya4587]

Reference book👍🤝

[@SirLuke007]

Very thorough! Thank you

[@gregoryjhickman]

What was your biggest takeaway?

[@qmsconceptstamil]

I got better clarification

[@danielsnipes9175]

SUCH great content, brother! Thank you for sharing KEY wisdom!!!

[@gregoryjhickman]

My pleasure!

[@purpose7571]

If i create system should i make it 100% automated ? Or should I have to look into important tasks of my business like you know my business data

[@gregoryjhickman]

You’ll always monitor any system and automaton you use.

[@shayandrele245]

Awesome video, great tips! What camera do you use?

[@c179kimmsusawasiya3]

Thanks Mr

[@XenialStudiosPH]

Gold! 💪

[@jaykkyawal2215]

Hi, I have been trying to build a system for a advertising business. But the problem I am facing is the things I don't know. How do I create a system for a particular task or job that I hv no idea about? I hv to spend time on research, study which takes lot of time

[@gregoryjhickman]

1. Systems are captured not created. So, if you don't have a process for doing it and don't know you need to 2) Borrow someone else's system to start and then make it your own.

[@jaykkyawal2215]

@@gregoryjhickman I saw one of your video about borrowing from someone you know. But what if you don't have one. Do you need to hire someone and then capture? Or how does this work any reference video, book or link I can learn from?

[@gregoryjhickman]

@@jaykkyawal2215 The fastest way is to pay someone that has the system. That might be a consultant or coach, maybe a course.

[@Krobinslux]

I listened to your channel...interesting, if you do not have any one that is during the line of work you are currently doing....how can you get a blueprint of a preexisting business systems....

[@gregoryjhickman]

Can you ask that a different way? Not sure I understand the question.

[@hockinghillsalive3624]

Greg, what are you doing uploading videos at 4am? Haha.. Well, it was 4am for me at least. -Sammi

[@gregoryjhickman]

Scheduled my friend . :) .

[@NetanelColish]

tysjm!

[@patrickjackson5990]

I have been creating business systems for over 10 years. Need help let me know.

[@gregoryjhickman]

cool...

[@Explomaya]

Nice 👍

[@gregoryjhickman]

Thanks ✌

[@SunTzu192]

Great video Greg, are there any places I can find examples for Marketing, Sales and Fulfilment?

[@gregoryjhickman]

Thanks. marketing, sales and fulfillment what?

[@SunTzu192]

@@gregoryjhickman do you use flowcharts for each area? Or just have documented policies? I was hoping to see how you approach the marketing system in particular, a real bottleneck in my business.

[@michellelohorton8273]

What tools do you use to manage the playbook?

[@gregoryjhickman]

Started with google docs. Been moving things over to Notion.

[@joeymarino4925]

Do you leverage flow charts to explain the oversight of the system ?

[@gregoryjhickman]

For the key engines of our business yes. Things like the acquisition engine, delivery engine, innovation engine, onboarding, etc.

[@deathgearknight5013]

system in-the-go

[@Captivatingndc]

Marketing Sales Fulfillment Back Office