How to build the world's best airline | CNBC Reports

[@summerc.5369]

After hearing about how great Singapore Airlines is, we had to book our flight to Singapore with them. The last time I flew with them must've been more than ten years ago. First of all, I love how they always provide hot, steaming towels before serving every meal. I like the Book the Cook feature as it gives me some control over the kind of food I'm served. You will never go hungry with SQ. They provide choice of sandwiches (hot ones, not just cold deli), snacks (chips, nuts), dried fruit (mango), ice cream, etc. in between meals. We lost a small adapter for our phone and were looking for it, when lo and behold, one of the flight attendants had found it and was looking for its owner. They bothered to take the extra effort for something this insignificant. Amazing airline indeed!

[@sngs9565]

Madam Foo Juat Fang is the best you could get as a TRAINER! Her calm and respectful demeanour says it all! I've seen her many times training the Cabin Crew in many documentaries, AMAZING! Thank you for your service, Madam Foo!

[@avesraggiana]

Fourteen weeks?! American flight attendants get three to six weeks of training, and it shows.

[@karasuny222]

Good 4 them. Bravo. I wish fly 1st class with them👑

[@svss777]

Singapore airlines is the best

[@catherinenguyen2047]

I LOVE TRAVELLING VERY MUCH. I LOVE TRAVELLING WITH SINGAPORE AIRLINES. 🌎👍👍❤❤🌎

[@mrjinkorea]

I wish I had enough money to fly Singapore Airlines.

[@sarveshm6779]

work for it; you are not dead yet.

[@youngfadula]

It's possible

[@Atem_S.]

Bucket list!!! Got to experience that!

[@nepalihercules]

just sign up for credit cards

[@bernhardherms8865]

Book your tickets from www.premiumclassdreams.com

[@Atem_S.]

Will check it out, thanks!

[@timtimtim8004]

This reporter drinks a lot! 😂

[@birendrakumar7899]

Nice to see your smiling face.. keep posting video..

[@avesraggiana]

The professor is absolutely correct. No correlation at all between service and profitability. In the US witness the growth of truly crappy, deplorable airlines like Spirit, and the disappearance of airlines that actually cared about customer service, Virgin America. US passengers complain the loudest in the world about our crappy airline service, but they tell us over and over again that we’re giving them exactly what they want - cramped seats, no legroom, no food, no amenities, and minimal service from irate, grumpy and burned out flight attendants. How do we know that this is exactly what passengers want - they keep filling up our airplanes to the point that we’re leaving passengers behind at the gate, for as long as we offer the lowest, absolute rock bottom airfare. That’s ALL that matters.

[@jackyu1143]

Singapore Airlines is the best airline in the world.

[@GeneDexterExperience]

It takes a lot more than this to build a great airline.

[@maxsimonidis6308]

I have flown both and I definitely will day without a doubt that Singapore is the best. The airport is small but large enough for a longer layover making it good for shppping and easy to get around. Dubai is too big it is just too large to get around and the people are angry. I haven’t seen anybody smile at the airport in Dubai because everyone is scared of being arrested for looking the wrong way. The service on Singapore is outstanding however on emirates it really is the bare minimum. Overall they are both good airlines however Singapore is that tier better.

[@alinidal5866]

What a piece of shit you're. People are scared on Dubai airport get arrested for looking wrong way lol. You made me laugh hahaha

[@yca4309]

Just in time for National Day!!!

[@ikubarus.6966]

That stewardess is so cute

[@lyu_q4432]

The girl is so beautiful

[@playful1]

Like to know if the TV monitors in front of each passenger seat inside cabin are having Bi-Directional cameras...

[@izzathaikal6536]

"Sarong kebaya".. Indonesian will claim it as their heritage later on and acting like they are the only country on the earth that having a various kind of heritage and culture. Just like what they did to the Malaysian culture and heritage, they claimed it all.

[@AbdulHamid-hn6lv]

Singaporeans only showcasing malay culture to the world. Which happens to be originated from there. Singaporeans and indonesians are highly cultured enough to know the differences between malay cultures and other indonesian archipelago cultures such as javanese and balinese which originated only from indonesia

[@dyrichard]

Malaysia disowned Singapore though. Sad.

[@alfe5596]

Hey, we're still nusanrata

[@lyegm]

One would argue that's what makes Singapore better, better than all her neighboring countries at the very least. You can only go up when going down is never an option for such a small nation. I should know, I'm Malaysian.

[@joshuabanjarnahor8125]

Yeah, because singapore and malaysia is part of Indonesia Raya or Great Indonesia

[@chundivamsikrishna5032]

Can you make video on Hyderabad it industry

[@rtjahyadi7868]

I’ve flown with many airlines, Spore airlines are the best, and Japan Airlines next

[@marcuskurishingal4600]

Nice

[@Timbone07]

Nice pun at the end lol

[@areksuroboyo2128]

For the best crew i think is garuda airlines. Based of skytrax 2018

[@6millionx6millionpeopleliv49]

In ...

[@garvgoyal2284]

Who doesnt like her

[@dawnglianapachuau6433]

Air France 1st class is my Fav...

[@gmmonko]

Yeah, Air France serves even in economy real champagne! America's airlines serve nothing!

[@chinaexpat1827]

Too bad American law forbids airliners from hiring beautiful women and dressing them in elegantly beautiful uniforms.

[@bryanandgary71]

first u have to be pretty

[@SimisioLP]

tomorrow i will find out for myself :D

[@fazuzistyle5540]

I ask you to contact me. To say business is worth the money. What do I have to do

[@6millionx6millionpeopleliv49]

a ....

[@harmoneyreilly4225]

Emirates airlines is the best

[@gmmonko]

Once I used Asian, Emirate airlines - I never used shitty US air lines.

[@nickmckay4292]

Sorry to say my wife and I recently flew from Adelaide to Singapore return on their new A 350. After years of happily flying with SQ we were bitterly disappointed with the A 350, it was a very cramped and uncomfortable aircraft set up in economy. I would certainly think twice flying with them again, the A 330 is a much more comfortable aircraft, as for extra payment for seat selection as quiet section forget it, they are up the front towards business class situated by the bulkhead where all the babies in bassinets are, if you enjoy paying to listen to screaming kids go for it ! Sorry Singapore Airlines you’ve got to get this sorted out before I fly with you again 😡

[@08huawei60]

I Guess emirates will be competing with SIA

[@thiruvasagam7253]

I am the 1000th liker

[@whipcream003]

I enjoy Cathay pacific airways more than SQ!

[@qtyu33]

I am a Singaporean and I never really fly Singapore airlines anymore why they treat their own Singapore customers like shit compare to foreigners. If I need premium airline I ironically go for the emirate and ANA that feature in the video

[@itzthedude971]

Peter Ho Because Singaporean customers are the toughest to manage compared to tourist. Singaporeans are very demanding and egoistic when it comes to service. Singaporeans always think that they are better but in reality, they only paid economy and expect to be treated like a VIP. It's too much bro.

[@sw36jl]

Maybe because you don't treat them well. I am Singaporean and in fact I feel they frequently resonate with you more than foreigners.

[@amirsonofmatic5332]

@@itzthedude971 hate to say this but what you say is sometimes true tho

[@SuziHubball]

@@itzthedude971 I disagree, they see the foreigners coming and try to charge more.

[@SuziHubball]

@@itzthedude971 I disagree, they see the foreigners coming and try to charge more.

[@josec8896]

Pretty..white...skinny...pretty racist

[@n.h187]

Not a fan of the outfit

[@ursa81]

"Profitability ensure great service in the long run". Just create a protected triopoly like the "big 3" US airlines, and squeeze your customers for money, then your service will be good?! HA HA HA what a joke 🤣🤣🤣🤣🤣

[@MirzaAhmed89]

There are 11 major airlines in the US, and another to be launched soon (Moxy).

[@itzthedude971]

Andreas Ursin Hellebust Ur point is? You don't see Singapore Airlines drag off customers off their airline like animals.

[@annalisafineart]

The seats in the plane are black and where we sat it was dirty, I did not enjoy singapore airlines at all. With all the money they make I am sure they can replace the seats and hire better cleaners!

[@MEGIDIOT]

singapore and asians in general are quite robotic

[@yapgimkwee8842]

service? . I think beautiful women rather than old women to serve you hot coffee.

[@itzthedude971]

Yap Gim Kwee Pervert

[@黑人兒童]

How to build? By using our money , our paid taxes to build lah

[@stefflmrk]

Sounds like you people NEVER flew on SQ Int. Flights of less then 8 hours? JFK-FRA on SQ on full paid Eco Ticket, the worst flight ever!!! NEVER again SQ for me! Those "famous" SQ girls are used to be good on loooooong flights, but for sure not on flights less then 8 hours trough the night. Thank you, but NO THANK YOU! Wanting to be THE BEST ..... it takes a lot more SQ, then what you delivered!

[@dubaiadventurer8642]

How come...emirates is the biggest airline interms of fleet...and no. 1 airline in the world..

[@MirzaAhmed89]

You are joking right? American Airlines has a fleet of over 1500 aircraft; Emirates has 255.

[@dudeOmzeh]

Emirates is better

[@itzthedude971]

ok Equally good tbh.

[@loli_lovers2979]

World’s worst airline

[@mrjinkorea]

... Is Air Koryo in North Korea. Singapore Airlines is the world's best and most beloved airline in the world.

[@tomasray4908]

Singapore airlines is the worst. They treat passengers from developing countries like shit and they are seriously rude and uncultured. Had horrible experience while flying with them.

[@fafafifufu]

If you are from a developing country travelling to a first world country. At least try to behave in a civilized manner. Remember that respect is to be earned, not begged!