Becoming Singapore Airlines cabin crew: A training journey

[@straitstimesonline]

[WATCH] SIA cabin crew bonds through dragon boat racing. kzbin.info/www/bejne/bH_MgmZuhpKKf9k For the latest news and videos follow ST on KZbin: str.sg/ytsub Turn on notifications 🔔 to stay updated.

[@syahh98]

what a great video. thanks for upploading.

[@sulaiman2429]

Sulaiman Hi son

[@chanzixiang]

It's easy for the paying public to forget that the primary role of cabin crew is for the safety of passengers. Customer service and comfort are secondary. Don't demand too much and don't feel too entitled when you next fly with any airline.

[@hotpotgang]

When they are charging more than $10,000 for tickets to the US, everyone paying that amount should feel entitled. They normally charge higher for the same destination compared to others.

[@WWERULES001]

​@@hotpotgang there referring to economy. Not business class.

[@karambains9571]

@@hotpotgang for Economy Class???

[@train_xc]

SIA charges 1.5 - 2x of average fare in economy

[@lucyfiniarel2347]

@@hotpotgang u sound like a karen damn. won't k you to be nice and considerate to customer service. so what if you have money?

[@tanjeffrey9396]

Singapore Airlines is Always my First Choice of Flying because of their professionalism & high standard of training & services. Especially their in-flight services, i always enjoyed my SQ Flight very much.

[@pepifogarty5016]

Absolutely! They are the best! Congratulations and best wishes for long and happy careers to all the staff we watched doing their training! Thank you!

[@train_xc]

Same for me

[@RB-rp6ud]

This is what makes a truly world class airline.

[@edmundizhigh2055]

Real excited for my trip with Singapore Airlines Business class next month in December to California Los Angeles. Living here I'm proud to fly with SIA after the pandemic. Their professionalism and hospitality is thick solid. See you!

[@sangriamunky]

Congrats to Sia Xin Ni & Karen Khoo, you guys will make great SIA cabin crews!

[@FireEmblemWarrior14]

What an amazing journey for these SIA trainees to become cabin crew! It helped me to reflect fondly on my time as a cabin crew trainee in the United States! It's one of the best and rewarding jobs out there :)

[@BryanTheeStallion]

What airline are you with im with American Airlines/ PSA

[@wongfrancis]

SIA has just been awarded best airlines in the world 2022 from Business traveller magazines, and no. 2 by Skytrax also this year. Looking at this, it's no wonder!

[@TravelwithYiew]

Thanks for sharing this! It's extremely heartening to see the behind the scenes of an AWESOME AIRLINE! All the best batch 6/2022! See you in the skies!

[@cindyhuiqing8610]

Finally we get to see an insight training of Singapore Airlines I mean I have no intention to be an air steward coz obviously I'm too short but who else can agree that whenever we see those air stewards or stewardess walking in their uniform while dragging their small luggage with them at the airport to head for their next flight always seemed kinda cool. Maybe bcoz it's not easy to be selected to be an air stewardess or steward.

[@coldhart79]

Not only on their job..few years back as a grab driver,I had several encounters fetching SQ crews. First one,when reached the arrival hall,the lady crew called me sir and passed me a plastic bag,she helped me pick up all the dirty rubbish previous passengers dumped,I was shocked but very thankful. Second, fetching a lady crew from terminal 2, and once she knew she going to woodlands,she sat in front even her colleagues sharing the ride asked her to sit with him,she told me it’s a long journey, afraid I am bored just to chat with me. Third, upon reaching the lady crew flat,it was minor drizzling,I went down to help her carry her luggage’s,she told me don’t…as she can shower straightaway when she reached home while I still need to drive…a few more all good too many to mention

[@4vndd]

No airline in the world goes into so many details and nuances when choosing and training their staff...and the results are for us passengers to see...be it on the ground or in the air... Singapore Airlines is probably one of the best ( sorry...make that the BEST) airline in the world...good luck SQ...and thanks for sharing...!!

[@MsLilac88]

Singapore airlines is a prestigious airline known for their etiquette. 😊 I always feel impressed with their great service. They are very professional.

[@hanjeee]

so much respect for them because there are so many situations that could happen and so many outcomes too travelling with them at the start of next year💖

[@kevindo3365]

Never once I have not been grateful for flight crews. One of the hardest jobs in the world. But gotta hats off to the asian and middle east international crews, high standard

[@paulready8897]

Awesome behind the scenes look at the training SIA for future flight attendants. Congratulations to the new flight attendants, very well deserved. Love their energy. Hope to see one of them the next time I fly. Singapore ladies(girls) are soo very beautiful, graceful, and elegant. No wonder they are the best

[@ranjit_kaur]

Me n family got good experience with SIA. World class 👏 👌.

[@stargazeronesixseven]

Brought back so many memories of the Interviews , Orientation & Training Bootcamp of the respective batches of Cabin Crew of various Airlines over the decades >>> Many have gone on to other positions or industries & some still in contact as life long friends! Thank You So Much for the opportunities given to serve & for this mini docu & Tribute! Stay Safe & Stay Healthy Crew! 🌷🌿🌍💖🕊

[@tanjeffrey9396]

Well done ! Enjoy yourself too and JIAYOU ! See you soon.

[@kiansoon2916]

Well done Batch 6! Hope to see u in a SQ flight soon

[@tglenn3121]

Having flown on Singapore Airlines twice (to Japan), I do have to say that the women of the cabin crew are so elegant, beautiful, and graceful. Very classy airline. I was super impressed!!

[@ohnonad]

My very first time flying with SIA back in 2019 was truly a memorable one! My sisters surprised me for my 20th birthday on our way to Hong Kong. The cabin crew were so nice and even sang a birthday song haha. The stewardess even mentioned one of the steward tried to make halal cocktails for us which was very thoughtful hehe 😊

[@Falfash]

I am always proud of Singapore Airlines. A really gr8 way to fly💪😉

[@jamescps8799]

Salute to the flight attendants, they are working the hardest job in the world.

[@gnatgnat3295]

i really enjoyed flying on singapore airlines recently, so much so that i will continue to fly with them in the future. i have never flown with such a professional and caring air carrier before.

[@lol4lol993]

SIA is the best and my most preferred airlines of choice over any other. ❤

[@irenedignadice8017]

Singapore Airline’s FAs are the best in the air of the airlines i was able to experience so far. They know what is excellent customer service. Mind you i am just an economy passenger!

[@rc_23]

Was very impressed with their inflight food for economy class! We even got Haagen Dazs ice cream for dessert :) Air Canada needs to learn alot from Singapore Airlines especially with the food.

[@itsdebs]

The best airline for service, I was flying premium economy a few months ago and my pre ordered meal hadn’t made it the plane. I didn’t make a fuss because it wasn’t a huge deal but a few moments after meal service I was given 100SPD credit to spend on on board duty free. Now that’s service!

[@ely4062]

I am someone who doesn't like to take the airplane... But ironically i have been living in 4 different countries throughout my life so far and that requires me to take airplane to visit my home country. I have taken both short and long flight, and have tried many different airlines companies. But only Singapore Airlines honestly is the one i always pick. It made me feel safe and comfortable. It's the accumulation of everything that made me choose Singapore Airlines as my priority - Cabin crew is friendly, welcoming, patient and comforting; in-flight entertainment is very good; seat is comfortable and have ample space, plane is clean.. basically everything is good and combined together makes it great.. so yeah definitely will keep on choosing Singapore Airlines.. yes it is expensive compared to other airlines, but safety and comfort is my priority when travelling so i am willing to pay ❤

[@RicochetMC]

Gosh , brought back memories during my training days. Congratulations!

[@jonathanjameschapman-lim2959]

Congratulations 👏

[@WhakataneMaori]

Service is second to none. Much better then Air New Zealand.

[@user-fb7rf4kr5k]

We are proud of all of you. Thank you. ❤

[@gosikh]

I loooooove SQ and have been flying them for years. Having said that, the job feels very by the book. The genuine love for service cannot be taught, it just shows based upon the FAs personality. Safe flying everyone.

[@garrytan9521]

Every one of you all SIA staff especially cabin crews and pilots are excellent in your work all the time. Keep it up always ❤🎉. Each of you has trained diligently with well performance all this while, served as our flying ambassadors and holding up our 🇸🇬 exemplarily to every corner of the world ❤🎉….thank you all very much indeed. ❤🎉

[@azasalleh2499]

1:00 "this is like my dream job"... Probably after SNY, she will ask herself "no one told me that I have to clean the toilet." :)

[@Iseekthetruth2024]

Keep up the high standard. By far the best cabin crew in the sky.

[@chrisgray4239]

One of the world's best airlines, maybe you could transfer your training and expertise to restaurant dining in Singapore as well

[@anahor_nid]

Good idea but Fnb in Sg is not a career Singaporeans want to hold for lonf..its a stansby job only

[@richardwong1965]

Working in SIA risks being humiliated by the Ang MOH while the management watches and Kow tow to the Ang MOH. Well done SIA.

[@manithangavalu7885]

Ang Mohs are a novelty and treated exclusively, unlike the locals taken for granted.. It won't surprise me if the crew kiss the Ang Mohs feet. They will stoop low to please them.

[@tastylambstew]

@@manithangavalu7885 This might change once the US is no longer the leading superpower.. You can see the trend is moving to a more asian-dominated world right now.. We treat them exclusively because the West brought lots of economical growth and prosperity to Asia in the past, and back then they used to have a very liberal and forward-thinking mindset which asians lacked so it was seen as the better way to be. But now you can see their attitudes have changed.

[@manithangavalu7885]

@@tastylambstew The US superiority is busted and no longer exists. Who needs the U S, when India and China are the world's Super power. Today the US is behind carnage, political and economic instability. The policemen of the world days are busted. Today the U S is an eyesore infested by gun culture and shit stirring CIA and FBI. We Asians are no more dependent on U S and we are better off without the excess of evil. SIA, should get it's act together and discard their white privilege policy and treat their passengers with dignity and respect.

[@stephenhazeldene7719]

Singapore Airlines, the only way to fly ❤

[@kaungkinkyae6699]

Grooming section is out of loop in this scenario. Where has Ms. Amy Lim (grooming consultant at SIA school for cabin crew) gone? She has been eminently filmed when it comes to component of the cabin crews' grooming and is notorious for being strict 😂🫢

[@eddyng6067]

Air hostess job is not easy, so don't over demand when on board.

[@AishiBhattacharyaOfficial]

3:22 i liked how the guy roleplayed the role of an elderly with trouble hearing ... Anyways Singapore Airlines has one of the best crews.

[@yhanicharmolin2758]

When I see the logo of Singapore airlines.. i gonna want to take vacation leave going back home country . I love and impressed the service of this airline so highly recommended.....

[@aeri878]

It is the distinctive sarong kebaya that makes the "Singapore Girl" not the other way round. Without the iconic uniform, the girls are ordinary mostly.

[@GingerJar]

Cool..one of them certainly looks like the guy I had a chat with inflight recently. I did give very positive feedback answering the survey. Chose SQ because of good memories of flying with them & this time actually surpassed expectations.

[@mariantia926]

As local, use to feel extremely proud especially during the timing 1980 to 1990 where majority are true blue rooted born Singaporean girl and our own authenticity and at that time even during national day, these singapore girl will appear in parade . Gradually nowadays a lot of non sg. When this industry become so competitive with pricing and value, the root essence of customer service quality sometimes does not maintain a consistency in economic class maybe unless is first or business class I cannot afford until today..

[@anntan8637]

Agreed, singapore girl but non-Singaporean.

[@jackielee4599]

@BlackBannerz Nonscene!

[@鲁焚化炉]

SIA like other industries, can't get all Singaporean staff since many years ago. People getting reacher, prefer to be served to serving people. Like my friend, tried so hard to get in. After some times, always report MC when didn't feel like flying, leave the airline with poor attendance.

[@ehbeesee2229]

@BlackBannerz lol. China dont speak like this. Also Haikal isnt a chinese name

[@foodmore]

Its perfectly normal for airlines to hire crew from different nationalities. In fact Singapore Airlines is more strict in the sense that we only hire Asians, as we are an asian airline. There is no rule that states that all crew have to be Singaporeans. It is a company after all and if it required manpower, it will need to source them out if there isnt enought locals applying. Dont even get me started on how our own Singaporeans look down on us as toilet cleaners or waiters.... As for the other nationalities, they are hired because we fly internationally and they are required to work as translators or assist the local crew when we land in those stations. EG. Indian and Chinese crew make announcements in their language onboard and also help with the immigration when we arrive at station, similarly for Japanese or korean crew. They are required to help with translations and make announcements.

[@MoneywithEumi]

SQ standards have dropped. Cutting cost in everything. Business Class used to be way better. Now it feels like Premium Economy. I won't be surprise if they drop off the top 3 best airlines. Nothing much the crew members can do when corporate sucks. Time to try ANA

[@foodmore]

"SQ Standards have dropped"... How so? What are you using to compare and with whom? Your own personal experience? Or do you travel so much and so often that it makes you an expert in judging how service has "Dropped"... Maybe give concrete examples with facts instead of just putting a simple statement out there.

[@bonniewugsie5950]

Pay is rather low in SA. I hope SA made some adjustments.

[@bobhodges858]

Absolutely best crew I’ve had the pleasure to meet. ❤

[@henriquenicholaskwok4359]

❤🎉good luck for you all

[@ibrahimkholilulrohman3097]

I believe SQ could offer customized classes to peers as a source of additional revenue. LCC Airlines like Ryanair, Vueling and Easyjet or even some fully fledged ones could potentially send their crews to the SIA academy. Upon returning home, they could advertise that their crews have received SQ-standard training on their websites.

[@shalinkumarsoni8110]

So amazing!!!

[@nizams6052]

Hats off 👏👏👏

[@davidquynguyen8853]

I was on a flight from Singapore back to Melbourne Australia. At 2am, during lights out most passengers retire to sleep. I overheard a party near business class, in staff area. The cabin crew was eating meals and boozing up (red wine) on the job, this shocked me... I should have taken photos. One male drank from the bottle. NO ONE will believe me...Singapore Airlines crew !!!!! Drinking on the job, 60,000 feet up in air..

[@marksommers4497]

I fly couples of time Singapore air from lax ,the crew are very professional and kinds , bravo

[@ongxinchuan]

Thank you Singapore airlines for your cert from secondary school :)

[@mayda1769]

Lovely kebaya, eyes, simple make up....they look fresh and elegant

[@marketgarden8910]

I am envious, how i wish 5 star hotels provided such training in Singapore 😭. If one outshines their colleagues by providing excellent guest experience in SG hotels, they would be frowned upon by their colleagues 😭 I forgot to mention, many F&B Managers especially those in Room Service are incompitent in service to start of with, they may be good in logistics but tbeir general knowledge to give decent IRD services is more like a glorified version of Grab Food 😭

[@cassl4187]

Hotel pay grade doesn't promote 5 star service.

[@yumeng1990]

I doubt the company would like to invest/pay more to train their hotel front desk staff just to serve customers that would only be engaged for less than 30mins at the reception & off to their rooms straightaway. Which would be the same as well for Room Service. From the company’s perspective, they would rather place the budget into recruiting more new hires & maintenance of amenities. We all know that there’s limitation to the load one staff could provide, if one staff is down, they’ll need backup. As compared to flight crew, they must have the knowledge of safety procedures, get trained in first aid & CPR,know what meals are going to be served etc. and take care of at least 50 passengers who are all within close proximity one-by-one during the flight. Moreover, their contract duration may be longer than what a hotel offers.

[@manithangavalu7885]

If you're of Chinese origin, the chances of becoming a cabin crew is very high, regardless of how you look. Priority is given to Chinese rather than malays or indians. Some multi racial country where equality is based on favoritism bcos you fit the criteria. Prejudice and discrimination is rampant amongst SIA administration management. BOO HOO!

[@yumeng1990]

Prejudice and discrimination happens everywhere around the world. Same goes for gender, unfortunately :(

[@troll231]

thanks

[@benjovic7498]

Watch this video and then fly with a Canadian airline like Air Canada and West Jet, you will see a significant difference. Had a chance to fly with Singapore airline and ANA last fall and I would rate them both 80+/100 compared to Air Canada well let's say my last 15years with them have been 60/100 max

[@ferdsbayas1116]

A lifetime dream that's been pass my years. 😥

[@LadySymphora]

This is why my flights for Singapore Airlines is always satisfactory

[@danielgloverpiano7693]

I thought they have to win a beauty pageant first and then they can train!! 😂❤

[@faredsharudden]

Now they feel happy la graduated already. Little did they know later from first sny flight until few months kena taruh forever.

[@ongxinchuan]

Can’t wait for the exhibition

[@marimuthusamuel4102]

One of my dreams job 🥰 I couldn't go through.

[@鲁焚化炉]

Try again. A friend failed two attempts at different stages, finally received the offer on the third try.

[@爾文奧利施]

they are really good in passenger relations and internal relations .. worked with them during pandemic .... scandals are true.

[@Mantra_]

Their all amazing.

[@84vietskater]

I love Singapore airlines

[@LoveIsContagious]

Very brave of them to be our SQ faces & flight ambassadors bcoz some of them may meet with spooky 👻 encounters at hotels overseas

[@crewmatewillthrowthesehand7600]

I probably won't make it at the "walking" training because I walk like I'm running away from Usain Bolt

[@urbanvoice8318]

I flew SIA twice and I can honestly say they are the BEST

[@dyon7630]

Cool!

[@PuttaTirupati-rt4ts]

Very nice good jobs.. Nice training

[@ongxinchuan]

Wore this before in secondary school :)

[@omega_3_998]

Not a crew but so much horror stories about bullying from seniors to juniors on the inside xD lol ..

[@鲁焚化炉]

Everywhere same, polish your survival skills! 😜

[@yoonpooikuan5951]

Not only airlines industry. Every industry is the same. Some are worst. Survival of the fittest. Once u r a senior things will b different

[@ruthng5544]

Not with Emirates. That was why i used to work with Emirates. Seniors or juniors, we were all treated fairly🙂

[@lunae12]

@@ruthng5544 How was it working as flight attendant with Emirates? I really wanna try out next year 😊

[@JR-mi8ry]

Amazing

[@hotpotgang]

The service from their flight attendants are inconsistent. If you are lucky on a good day, you get excellent team of flight attendants, sometimes you get a team who are condescending and just want to rush service.

[@yumeng1990]

Ikr. I’ve been on SQ flights for a few times and there’s one particular flight on A380 where one air stewardess assigned to my section looks very sian when I asked her politely on a question in regards to the food menu. Even the tone used in her response made me have a bad impression of the service right after. Well, I didn’t send in a feedback nor a complaint as I think the crew probably is having a bad day.

[@ManMan-bu1ns]

Some of the crew members always miss to serve few rows drinks to passengers. They need other staff to serve drinks again.

[@RB-mr6cr]

After leaving Singapore for over thirty years, the way Singaporean speaking English is so singlish

[@CAL-cp7kk]

Your written English is not good either so stop criticising!

[@raultiangson6295]

Chinatown English The Animal Chine is a plague to the world

[@dont_listen_to_Albo]

Are the new recruits mainly (if not totally) from Singapore and Malaysia?

[@Jyjfsc7]

I like the younger crew.

[@toscacoconut4388]

My dream job! Soon i ll be there!

[@markjacoblim4939]

Please do a similar video for SQ Pilot Cadets too!!! Thanks ST

[@manishdhanetwal7980]

just to highlight, why cant a billion-dollar industry caters to the dietary restriction of their crew. I happen to be friends with multiple Veg Indian crew members and most of them struggle to have a proper meal on a flight. Imagine going hungry on 12 -18 hour flights. They are apparently asked to prepare their own meal. What a shame. Otherwise yes awesome and proud to of SQ .

[@鲁焚化炉]

🤥!

[@CAL-cp7kk]

Go & bring your own vegetarian food next time when taking SQ flight!

[@christinejulian588]

Wen okay 👍 punta yan😢

[@siagirl6819]

This reminds me of my good old days as an SIA crew. It's a shame about the masking which is a requirement. Why can't they provide a kebaya designed mask of a lighter colour to go with the kebaya?. The white mask ruins the reputation of the iconic Singapore Girl.

[@FarahReturns]

Their uniform is supper gorgouse

[@chillin394]

it's really inspiring to achieve my dreams ❤️

[@Thebest-kh1xq]

Please flights to yia(yogyakarta internasional airport) direct to changi Singapore

[@owyongweilun9886]

Earn so much money. Singaporean earn sgd 5000 per month. I dont take SQ, i dont let them earn my money. SQ flight is safe because engine is new.

[@danielgloverpiano7693]

Are they required to pass any language proficiency testing in languages other than English: Chinese, Malay, Hindi, etc?

[@yumeng1990]

Nope, if you see on their website, it’s not a requirement to be proficient in a second language. But of course, it’ll be an added advantage if one is proficient in both.

[@danielgloverpiano7693]

@@yumeng1990 thank you!

[@ongxinchuan]

Secondary school had this too

[@samartz]

Miss Changi Airport

[@3dB123]

Just was on a plane last week. Why don’t you just provide the whole can instead of half in a plastic cup. This will eliminate the plastic cup. Oh and the bread needs to be heated up 😅

[@x9xivan676]

Because the supplies are not unlimited onboard, imagine if all those can of drinks are given out….u think they can stock up from the convenient store like restaurants??

[@3dB123]

@@x9xivan676 theres space my man. Just to let you know.

[@trinitygyimah1166]

does singapore airlines recruit international aplicants

[@well-blazeredman6187]

Lengthy training!

[@joycefuraha6403]

Do they hire all nationalities really eg kenyans

[@manithangavalu7885]

They don't even employ singaporean malays or indians regardless of how beautiful they are. Only chinese, they are trying to promote singapore as another chinese city. What are the chances for Kenyans? ZERO!

[@superfish6794]

Nah they only hire chinese ... if you're dark skinned ... you got to act gay and they might consider..dark skinned female = no way ..

[@arundebnath1258]

Singapore.,airlines support staff.