Hey insta 360 team are you planning to update this videos with the updated app? This video is somewhat outdated now
@LSDDDP3 жыл бұрын
Can you connect it via wire to phone? I used the provided cable but does not work.
@Wardanyo Жыл бұрын
You need the official Insta360 android transfer cable, not a regular USB C.
@kiteboardingart24163 жыл бұрын
I wish that the video would tell you beforehand that the number of supported phones is very limited.
@jamieperring2 жыл бұрын
Hello, Everyone I had a very similar problem to some people. I have an iphone 8 and recently purchased one of these cameras. It is an amazing camera and I was very excited to purchase it. I was very frustrated however as it wouldn't find my camera. I however deleted the app and reenabled all the permissions on my phone and it connected !
@xetinc53568 ай бұрын
After 2 years your comment saved me. Thx
@sunergos20023 жыл бұрын
Sorry I have two stupid questions, 1) I cannot connect my One x2 with bluetooth pairing, any tips or advices? 2) I tried to share my 360 photos to Facebook thru the App but it only show regular photo instead of 360.... Any tips and advices will be highly appreciated. Thanks in advance
@insta360tutorials3 жыл бұрын
Hi there, to better help you solve the problem, please contact our service team via this link: www.insta360.com/intercom or you can also contact us through service@insta360.com :)
@gr8northernpike2 жыл бұрын
Same here. Tried to connect Bluetooth with 9 different iPhones, with no success. So far I don’t think much of this camera or the software.
@tonyfeijo2 жыл бұрын
I can't connect to my iphone via bluetooth to stream via facebook or youtube. it only allows me to connect to the wifi of the insta360
@robertconway94433 жыл бұрын
I'm having issues connecting my Samsung Galaxy Note20 Ultra... can I get some help please?
@bboytrez2 жыл бұрын
me too
@WynDavies22 жыл бұрын
Me too. There is an android app, but the best Samsung ever made i.e Ultra 22 cannot connect. So is this camera useless to me . Any help please. Thanks
@tomballardnd3 жыл бұрын
May work for Iphone but what about those of us, the majority, with Android. Standard connection instructions do not work!
@insta360tutorials3 жыл бұрын
Hi there, to better help you solve the problem, please contact our service team via this link: www.insta360.com/intercom or you can also contact us through service@insta360.com :)
@xXxchoisaucexXx2 жыл бұрын
I just bought the camera and it puts out absolutely no signal. I have followed all the instructions but my iphone 12 does not connect with the camera. It doesn't find it through bluetooth or wifi. No info online is helping. So disappointing, bought this for snowboarding tomorrow but can't use the camera cause I can't activate it.
@insta360tutorials2 жыл бұрын
We're truly sorry for your experience and apologize for the inconvenience and frustration that it has caused. If there is no Wi-Fi signal of ONE X2 on the system settings page of your phone, Please follow the steps below to troubleshoot. Step 1: Please make sure that the phone can search for other Wi-Fi signals to confirm that the WiFi function of the phone is normal. Step 2: Please use other devices or computers that support 5GHz Wi-Fi to test whether the camera's WiFi signal can be detected normally; If all devices cannot detect ONE X2's Wi-Fi signal, the camera may not be able to broadcast WiFi signals normally. In this case, please synchronize the country code of the your area to the camera and try again; if it still does not work, synchronize the country code of Indonesia to the camera and try again; if it still can’t be found, please reach our service team via email at service@insta360.com with all detailed info to send it back for inspection and repair. --Android system: open the app-tap on the "Settings" tap on "Set the current region to camera"-select your region or Indonesia-tap "Set to the camera", restart the camera and check again. --iOS system: open the phone system settings, select your region or Indonesia under region--return to the app page, reselect the camera's signal-try to connect. Hope that helps~
@mrrexy41512 жыл бұрын
Try this kzbin.info/www/bejne/d2XLgKODZdF0oJY
@merryvaz2 жыл бұрын
@@insta360tutorials I have the same problem, I’ve been trying to connect it and doing lots of research for at least 4 hours. Kinda disappointed right now.
@dietervdw Жыл бұрын
Same here. Don’t understand why this is so hard.
@antoniomunoz41883 жыл бұрын
Can I connect to iPhone through cable?
@TheFlybyman3 жыл бұрын
only thing that is stable
@andresherrera91632 жыл бұрын
No you cannot. Unless you feeling paying more to apple to have an exclusive camera from them
@favour8194 Жыл бұрын
Hi, can someone help me with this issue? why are all my videos on the Insta360 ONE X2 all coming out as if I am fast forwarding them? thank you..
@insta360tutorials Жыл бұрын
Hi there, sorry for the inconvenience caused. Please kindly contact us via email at service@insta360.com with a video of the issue attached. We'll assist you with further support. Thank you in advance for your time and feedback!
@sxmply_mochi74142 жыл бұрын
Can you record only with the camera or do you need your phone
@insta360tutorials2 жыл бұрын
Hi there, Once activated by the Insta360 App, you could shoot by the camera itself, then edit and share the clips through our PC/Mac software, Insta360Studio. The mobile phone is not always a necessary part of the journey with the ONE X2.
@sxmply_mochi74142 жыл бұрын
@@insta360tutorials okay thank you!
@StaticD3 ай бұрын
@insta360 this does not work for my insta360 X2, my camera doesn’t connect to the app anymore, please help
@insta360tutorials3 ай бұрын
Hi there, sorry for the inconvenience! Please try to go to your phone system Wi-Fi page to connect the camera's wifi and then return to the Insta360 app to see if they can connect. May we ask if you cannot find the wifi on your phone system settings page or if you can find the wifi but you cannot connect it? To better assist, could you please provide your phone model, the app version, and a screen recording of the connecting process via email to service@insta360.com? Our support team will further follow up. Thank you for your understanding!
@christophsommer62773 жыл бұрын
the camera is not found. Why don´t you provide info for this case?
@jl57312 жыл бұрын
did you find a fix for this?
@rmh874 Жыл бұрын
Same
@mozkitolife54373 жыл бұрын
I didn't get past the 2nd step. The app opens up to the "chase adventure" splash screen and doesn't go any further. I click the screen and it flashes and remains on the screen. I'll try reinstalling it. Not a good first impression. I bought the One X2.
@тяк-ь6ф3 жыл бұрын
You are absolutely right, bad experience. Just received my package, until now couldn't connect to the app
@mozkitolife54373 жыл бұрын
@@тяк-ь6ф Turns out it was because I didn't have enough space. But the app doesn't tell you that.
@тяк-ь6ф3 жыл бұрын
@@mozkitolife5437 thanks. I'll try
@behbeh1875 Жыл бұрын
Is the connexion possible in a place where there is no wifi router ?
@insta360tutorials Жыл бұрын
Hi there, yes it's possible because the Wi-Fi signal is broadcasted by the camera.
@mariobajardi3 жыл бұрын
wifi ask me the psw! ???
@RCBoatBitz Жыл бұрын
My app screen doesnt look anything like that, it just has a few instructions on importing contents, there is no camera icon or any other ones at the bottom either. When i try finding my camera in bluetooth it asks for a password and suggests 0000 or 1234, neither will work, i must have tried to do this 50 times now! Please help, this thing was so expensive and is useless
@insta360tutorials Жыл бұрын
Hi there, sorry for your negative experience. Please provide a screen recording and your phone model to us via email at service@insta360.com directly. We will provide further assistance to you. Thank you!
@bernihstv7292 жыл бұрын
i can connect but can not see videos and or photos on the app
@insta360tutorials2 жыл бұрын
Hi there, Please try to reconnect, if the situation persists, please reach our tech support team via email at service@insta360.com for further assistance, Thank you!
@rodrigogalarce4987 Жыл бұрын
Hi guys My app doesn't show me the 360 view, the panoramic and the 150° view run fine in the app, but i can't work with the 360 view
@insta360tutorials Жыл бұрын
Hi there, in order to locate your question quickly, please provide a screen recording to show the issue and send it to us via email at service@insta360.com directly. Thank you!
@Bindassbalu3 жыл бұрын
hi my videos are laging wl editing so can i connect camera x2 to phone from otg ..?
@insta360tutorials3 жыл бұрын
Hi there, to better help you solve the problem, please contact our service team via this link: www.insta360.com/intercom or you can also contact us through service@insta360.com :)
@promocionescolbet4295 Жыл бұрын
does nt work update the tutorials
@insta360tutorials Жыл бұрын
Hi there, sorry for any inconvenience brought to you! Could you please tell us which part does not work and we could assist better. Please kindly reach to us via service@insta360.com for any questions.
@cecifornaziero2 жыл бұрын
My cell phone is Android (moto e7) and it is not locating the wifi One x3. I tried to use the cable with the two c inputs and I couldn't either. I do not know what else to do. 🤯😵
@dark-kf8jj22 күн бұрын
I cannot connect, it ask me to connect to wifi but there is nothing i try to restart the camera and still nothing. my phone is samsung A12
@insta360tutorials22 күн бұрын
Hi there, sorry for the inconvenience. Insta360 cameras are currently only compatible with 5G-enabled mobile devices. If your phone does not support 5G signals, it will not be able to connect to the Insta360 camera at this time.
@TheFlybyman3 жыл бұрын
It does not work! ou can reboot phone and camera and you may be lucky it works but 2 out of 50 try. Cable is the only one.
@fareedtareenft2 жыл бұрын
Totally fed up with this camera setting and its app too much complicated
@insta360tutorials2 жыл бұрын
Hi there, Sorry for the inconvenience, we will continue to improve. Check the tutorial for the APP from the link below: onlinemanual.insta360.com/onex2/zh-cn/editing/basicedit
@Jitsuman2 жыл бұрын
This literally is not how you connect it, how do I know? These options aren’t even in the app.
@insta360tutorials2 жыл бұрын
Hi there, sorry for the untimely reply. May I ask how's the situation now? With any connection issue, please reach our tech support team via email at service@insta360.com for further assistance? Thank you!
@aeiou97552 жыл бұрын
nope they will a passwort .... but i cant find a passwort !
@insta360tutorials2 жыл бұрын
Hi there, the default password for ONE X2 Camera WiFi is 88888888.
@itskimie2 жыл бұрын
@@insta360tutorials it doesn’t ask me to enter a password though
@yusefendriraharjooneone2 жыл бұрын
Password WiFi insta360 to android?
@insta360tutorials2 жыл бұрын
The WiFi password for ONE X2 would be 88888888
@driller_host86692 жыл бұрын
Camera not found
@insta360tutorials2 жыл бұрын
Hi there, sorry for any inconvenience caused. May we know the current firmware version fo your camera and your phone model? Please try going to your phone system Wi-Fi page to see if you can find the camera's wifi there. And could you please use other devices that support 5GHz wifi (like other phones, your laptop) to check whether the camera's WiFi signal can be detected normally? If the issue persists, would you please kindly offer the above info to our service team via service@insta360.com for further assistance? Thank you!
@jimclifford93672 жыл бұрын
Why do I get a connection failed "no internet connection
@insta360tutorials2 жыл бұрын
Hi Jim, would you please reach our tech support team by emailing service@insta360.com for further assistance? Thank you!
@tonyfeijo2 жыл бұрын
NO CONNECT my iphonr FOR BLUETOOTH!!!!!!!!!!!!!!!!!1
@me_rap273 жыл бұрын
how about the pass key? its asking me,0000 and 1234 doesnt work.cant pair my phone android to one x2
@insta360tutorials3 жыл бұрын
Hi there, to better help you solve the problem, please contact our service team via this link: www.insta360.com/intercom or you can also contact us through service@insta360.com :)
@williamngo83453 жыл бұрын
Did you get yours connected ? I have the s10 and im having the same issue. Cant find wifi of camera but shows it om bluetooth...cant connect though
@facorselli2 жыл бұрын
see patateee!!!
@FAS1948 Жыл бұрын
Think about neurodiversity and avoid music while you're speaking.
@alex_pravdin2 жыл бұрын
Useless tutorial. There's no choice when clicking on the connect button. The app just can't find my camera at all
@insta360tutorials2 жыл бұрын
Hi Alexander, may I have your phone model and app version? Would you please kindly check if your phone can detect the camera wifi in the phone wifi setting page? If yes, please kindly enter the wifi password 88888888 to connect the camera. Once it's connected, please go back to the APP and check if it's working. With further questions, please feel free to reach our tech support team via email at service@insta360.com. We'd love to help!
@alex_pravdin2 жыл бұрын
@@insta360tutorials the issue is that the camera can be turned on by the front button and it can not be connected in this mode while it's screen says "install the app and connect the camera".
@HonestHotel4 ай бұрын
Does not work for X3, do not buy!
@maxbarreto66763 жыл бұрын
Recebi a minha agora e nao estou conseguindo me conectar a ela🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️🤦🏻♂️
@louie.balouie2 жыл бұрын
yo tampoco
@TinTinTubbs2 жыл бұрын
Cannot connect, tried different phones , lousy product
@insta360tutorials2 жыл бұрын
Hi David, sorry for the untimely reply. May I ask how's the situation now? With any connection issue, please reach our tech support team via email at service@insta360.com for further assistance? Thank you!
@JorgeHernanArcilaA2 жыл бұрын
No funciona
@insta360tutorials2 жыл бұрын
Hi Jorge, is your camera not connecting to the camera properly? Would you please reach our tech support team by emailing service@insta360.com for further assistance? We will try our best to help!
@JorgeHernanArcilaA2 жыл бұрын
@@insta360tutorials Thank you for responding, I finally made it, I had to uninstall the application, reassemble it and clean what the previous installation had left me from the cell phone, start again and I made it.
@hedonzx8222 жыл бұрын
Rubbish!!!
@insta360tutorials2 жыл бұрын
Hi there, Are you having any problems with connection to the camera? Would you please reach our tech support team via email at service@insta360.com for further assistance? Thank you!
@hedonzx8222 жыл бұрын
@@insta360tutorials very kind of You but one of my friends who is a long time IT GADGET GURU. even gave up, I’ve send it back to the shop and it will be a GO PRO the next one sorry 😞
@JAKOB19772 жыл бұрын
completely not relevant to the current app.. have tried with both Bluetooth 000 and 1234 on X2 and a new Xiaoxin SD870 and also tried with Wifi and it ask for a cide and I tried no code, didn't work and tried with my router wifi code, didnt work... but I will figure it out. but so far not a pleasant experience, and what an awful dishonest piece of crap of an app... the way you're trying to lubricate me with all this advertising and freebie crap.. is so tacky... but yeah cultural differences, this 'approach is likely very common in China. and your app dont even support landscape view in Android.?? what the hell... please change that for people on tablets.. not least now when Windows 100 also starting to support Android apps. Your app features edits etc solid, but the interface, front page.. looks like a mess.