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How to Create a WORKFLOW in ServiceNow | Workflow Basic Concepts | ServiceNow Training Videos

  Рет қаралды 178,648

Basico ServiceNow Learning

Basico ServiceNow Learning

Күн бұрын

Пікірлер: 137
@kamelkishore
@kamelkishore 4 жыл бұрын
Guru Ji - I really appreciate your effort. People who can't afford expensive training & certification from ServiceNow owe to you. Appreciate.
@jonathanneri1879
@jonathanneri1879 3 жыл бұрын
I also appreciated this video. I would like to see the captions, though.
@leyakath7
@leyakath7 4 жыл бұрын
You deserve more than thumbs-up brother... clearly explained..all these while workflows are stranger to me because of you I will start exploring it.
@tabhishekt1987
@tabhishekt1987 5 жыл бұрын
Good kick start for workflows. Looking forward for complex workflows scenarios involving calling another workflow, branches, catalog tasks and joins.
@kathymoy
@kathymoy 4 жыл бұрын
very good demo of the workflow. Thank you.
@applyingthought5687
@applyingthought5687 2 жыл бұрын
Very informative. Thankyou for doing the videos. Please continue creating more and more videos in ServiceNow
@srinivasarao3355
@srinivasarao3355 3 жыл бұрын
Really wonderful explanation
@rashmisharma7388
@rashmisharma7388 4 жыл бұрын
Thanks a lot .. Explaination is amazing . All thing covered very well . :)
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Thankyou, please share my channel with others :)
@sudheerbabu3568
@sudheerbabu3568 3 жыл бұрын
thanks for ur efforts in delivering efficiently .
@BasicoServiceNowLearning
@BasicoServiceNowLearning 3 жыл бұрын
Thanks and welcome
@fungaimashozhera6599
@fungaimashozhera6599 5 жыл бұрын
Good clear introduction to workflows. thanks for the video.
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou, please do share my KZbin channel
@sankaveeanandhan7457
@sankaveeanandhan7457 3 жыл бұрын
Thank you sir for making it easy
@ravi1singh
@ravi1singh 10 ай бұрын
thank you for a great tutorial for the legacy work flow - much regards!
@Jitenderkumar-qy6vb
@Jitenderkumar-qy6vb 5 жыл бұрын
Very well explained. Thanks for uploading videos. 🙏🙏
@zaryabbaloch5266
@zaryabbaloch5266 4 жыл бұрын
Thanks Alot, amazing video
@hasnainquadri
@hasnainquadri 3 жыл бұрын
Very Informative.. Thanks for updating Sir :)
@Hardeepsingh-os7mv
@Hardeepsingh-os7mv 3 жыл бұрын
Very helpful bro.. You are doing good job
@BasicoServiceNowLearning
@BasicoServiceNowLearning 3 жыл бұрын
Thankyou so much Hardeep :)
@laurenpotgieter4974
@laurenpotgieter4974 2 ай бұрын
Very useful. Thank you so much!
@akulanagaraju6142
@akulanagaraju6142 3 жыл бұрын
Simply superb.... What a explanation.. 🤩
@BasicoServiceNowLearning
@BasicoServiceNowLearning 3 жыл бұрын
Thankyou :)
@ravindrareddypamuri2075
@ravindrareddypamuri2075 4 жыл бұрын
Thanks for the awesome videos..
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Thankyou, please share my youtube channel with others :)
@bhallaskitchen
@bhallaskitchen 3 жыл бұрын
Bravo , nicely explained
@abdulrafee481
@abdulrafee481 5 жыл бұрын
First I would like to thank Basico Service Now Learning ......its an Amazing video for Basic learners and starters. Very thankful to you sir....please tell us your Name?
@malipedduharish
@malipedduharish 4 жыл бұрын
Hi sir, As usual a really great video for absolute beginners to start on workflows. But please create another video on a complex requirement using moderate scripting and other ootb utilities.. Thank you very much 😊
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Sure I will
@venkyvelpula4619
@venkyvelpula4619 5 жыл бұрын
Bro Good explanation,we need more information like use case in : how workflows use in update set,one instance to other instance and we need more information
@bittoo101
@bittoo101 4 жыл бұрын
Did we add a new field - is critical- in the incident form using configuration form layout?
@RaviKumar-mn8bs
@RaviKumar-mn8bs 5 жыл бұрын
I would like to request make one more video for understanding the all core menu of a workflow as you used in this tutorial only 3 menus that were set value, user approver & Create task ...
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
I will create the same Ravi in some time. Currently in a day or two i am going to post video on Transform Map. After that i will plan to post the same.
@RaviKumar-mn8bs
@RaviKumar-mn8bs 5 жыл бұрын
@@BasicoServiceNowLearning Thanks for considering my request!!
@ALBERTORAYGOSA
@ALBERTORAYGOSA 4 жыл бұрын
Niceeee and smoothhhh!
@robertmusilli7658
@robertmusilli7658 2 жыл бұрын
great
@rohitpendkar886
@rohitpendkar886 5 жыл бұрын
helpful , Thanks for sharing .. looking forward which involves activities like Turnstile , Roll back ,unlock .log trace message something complex
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou Rohit, i will post videos on same Please do share my channel :)
@subhashreddy508
@subhashreddy508 4 жыл бұрын
@@BasicoServiceNowLearning pls make videos on calling workflows from another workflows, catalog tasks, rest messages and all real time and completed scenarios. Pls 🙏pls 🙏 . That would be a great help and more helpful subscribers like me. Thanks alot in advance
@poojathakur9399
@poojathakur9399 5 жыл бұрын
helpful. Thanks a lot!
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thank you !!!
@chandanpatra9612
@chandanpatra9612 Жыл бұрын
Is it possible to out of 4 path in joint activity only 3 path satisfy and can we processed further because I am using if else condition in before joint
@SagarVerma-u5b
@SagarVerma-u5b Жыл бұрын
Hi, Could you pls suggest if we need to create a workflow for service catalog where we are only working on RITM and not creating any further task for fulfillment but request should flow the workflow from "Waiting for approval" to " Fulfillment" and then "Completed". Thanks.
@praveenkunta738
@praveenkunta738 4 жыл бұрын
Hi could you please post more videos on workflow
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Yeah Sure :)
@saridha.l1121
@saridha.l1121 5 жыл бұрын
Thank you. Please upload Order guide
@SivaVaniYT
@SivaVaniYT 4 жыл бұрын
Good explanation...please explain activity definitions and how to use scratch pad variables in workflow sir..thank you
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Please share basico servicenow learning channel with others :)
@divyar5585
@divyar5585 5 жыл бұрын
Do u have any idea on masked variable on catalog item? Thanku
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Hi Divya, Masked variable are used for password fields mostly. I will check that how we can implement the same in Catalog Item and will provide the update. Would you please let me know what exactly the requirement is :)
@praveenkunta738
@praveenkunta738 4 жыл бұрын
Hi could you please post more videos on workflow @Basico ServiceNow Learning
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Hi Praveen, I will post more video on Workflow in some time :) Thankyou, Basico ServiceNow Learning
@praveenkunta738
@praveenkunta738 4 жыл бұрын
@@BasicoServiceNowLearning @Thank you sir, i liked your videos
@harishkambham9274
@harishkambham9274 5 жыл бұрын
Nice videos and please upload servicenow assignments
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou Harish :)
@MindsetMotivation75
@MindsetMotivation75 Жыл бұрын
Thank u sir
@BasicoServiceNowLearning
@BasicoServiceNowLearning Жыл бұрын
Welcome
@FurqaanShariff
@FurqaanShariff 3 жыл бұрын
You are awesome!
@pratikshakhandelwal1511
@pratikshakhandelwal1511 4 жыл бұрын
how you will trigger parallel approval for multiple task?
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
I will post the video for the same :)
@ajinkyashende3670
@ajinkyashende3670 2 жыл бұрын
Sir please create a video on flow designer 🙏
@BasicoServiceNowLearning
@BasicoServiceNowLearning 2 жыл бұрын
Sure, I will create it soon.
@abhisheksharma4378
@abhisheksharma4378 5 жыл бұрын
Nice Video. Please make a video on the flow designer
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou Abhishek :)
@jayakumararunachalam278
@jayakumararunachalam278 4 жыл бұрын
Very good , but one recommendation regarding video input, it is not clear..please make sure video uploaded with more clarity by changing upload tool or converstion tool!
@sivakumar-kd6qc
@sivakumar-kd6qc 3 жыл бұрын
Do video on Change Management Tutorial
@petluripalemmoulalishaik1493
@petluripalemmoulalishaik1493 5 жыл бұрын
bro, can u please send some more real time use case for prectice purpose....thank u......
@kamleshvichare6628
@kamleshvichare6628 5 жыл бұрын
Hi. Thank you very much for this video. It helped me a lot to clear my concepts regarding SN Workflows. I was able to run the workflow. The only issue is i am unable to see the Incident task in the related lists of the incident form page. Any reason why? Thanks a lot!
@malipedduharish
@malipedduharish 4 жыл бұрын
Add it from form designer related list
@talwindersingh3721
@talwindersingh3721 3 жыл бұрын
I faced the same issue,did you manage to fix it?
@talwindersingh3721
@talwindersingh3721 3 жыл бұрын
@@malipedduharish I tried,didnt work,anything I am doing wrong?
@Starrynigh88
@Starrynigh88 5 жыл бұрын
Excellent video. Is there any more way I can find more examples and practice.
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou Ashish, Please do share my youtube channel with others :) I will post more video with examples for practice :)
@Starrynigh88
@Starrynigh88 5 жыл бұрын
@@BasicoServiceNowLearning Sure I will. Is there a way to write to you.
@ajaykumarmaddipati6449
@ajaykumarmaddipati6449 5 жыл бұрын
sir please do domain separation topic
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
I will post the same :)
@deepanshuize
@deepanshuize 3 жыл бұрын
Hello Sir, thank you for clarifying the workflows with this video. the only issue i have is that the incident task related list in Incident table doesn't populate with the task that is created. i have to manually add the Incident number in Incident_task table's 'incident' field to get that. (using Rome). Any advice how to automate it in the Create task of the workflow?
@priyabalakrishnan2233
@priyabalakrishnan2233 4 жыл бұрын
Hi ! I am unable to find the critical response check box in my instance . Can anybody tell why ?
@raghavendrag6803
@raghavendrag6803 5 жыл бұрын
i don't see is critical field in my kingston instance, which instance are you using, Please clarify??
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Hi Raghavendra , "Is Critical" is basically a customized field or column created by me. You have to create this field in incident. :)
@johnsydney100
@johnsydney100 3 жыл бұрын
i cannot see the is critical checkbox on the incident form?
@johnspencer772
@johnspencer772 5 жыл бұрын
I had an issue with getting the task created in my New York personal instance. The below is for others that may have had a similar issue with getting the task to actually get created. After 'moving through' many pages I came across URL: community.servicenow.com/community?id=community_question&sys_id=c3cbc3e1db9cdbc01dcaf3231f96191b and was able to get the task created. This entry said to use a 'Run Script to use the 'worflow.scratchpad': -->workflow.scratchpad.incident = current.sys_id; -->and to add in the 'Create Task' script area: -->task.incident = workflow.scratchpad.incident; -->task.parent = workflow.scratchpad.incident; I will assume the one line of code connects the 'current' incident with the 'sys_id' of the incident being handled in the WF. Then the next two lines appear to connect the DB table incident with the 'current' incident in the WF. Thanks!! Very Much!! for the tutorial... And, I see you have more. The explanations were very well done.
@tommylmiles
@tommylmiles 4 жыл бұрын
I am having the same issue, do you have a full example of the script and where i should place the script for the workflow process??
@amitkr4784
@amitkr4784 4 жыл бұрын
You can resolve it by selecting " Incident Task --> Parent " in Related lists. It has the Task created and not in " Incident Task --> Incident ". Hope this helps.
@sandeepnikam8816
@sandeepnikam8816 3 жыл бұрын
Can you please create video on how to send reminder emails after 2 days, 4 days to approver using workflow.
@kuchbhi6018
@kuchbhi6018 4 жыл бұрын
Hii, There is an issue where we are setting condition that if state is being closed complete , then we have to set state value to closed
@venkyvelpula4619
@venkyvelpula4619 5 жыл бұрын
Waiting for Workflow video2
@swatishende8116
@swatishende8116 5 жыл бұрын
Hi, what is the use of "Task values from"?
@gollupandit4075
@gollupandit4075 2 жыл бұрын
Sir how you created "is critical" check box and when you click that check box how other fields gets populated in the urgency, impact and priority fields.. please tell me sir. In the Incident form..
@gayathriadoni7
@gayathriadoni7 3 жыл бұрын
Hi, I followed the same steps as mentioned in video, my workflow not showing up in contexts and incident tasks not created. May i know wat cud be the issue?
@BasicoServiceNowLearning
@BasicoServiceNowLearning 3 жыл бұрын
Hi Gayathri, If possible would you please share the screenshots.. :)
@gayathriadoni7
@gayathriadoni7 3 жыл бұрын
@@BasicoServiceNowLearning Hi... it's resolved tq for replying
@divyakj9190
@divyakj9190 2 жыл бұрын
i am to find is critical checkbox in incident ?
@bapureddyBattu511
@bapureddyBattu511 3 жыл бұрын
Hi I have created a new workflow same as explained in video but "approver" tab is not appearing at the bottom of the page means incident is not moving to approval user stage. Can anybody help here to understand why its not moving
@bapureddyBattu511
@bapureddyBattu511 3 жыл бұрын
Got the answer myself, workflow is changing to approvers stage but as I did not enable the tab in incident related lists I could not approve/reject it. So, added it and completed the workflow
@minalupadhyay1
@minalupadhyay1 4 жыл бұрын
hello sir, could you please shed some light on system logs? how to find specific logs?
@chakradharreddybhuma7493
@chakradharreddybhuma7493 3 жыл бұрын
Just one word...Excellent...
@vankipurampadmanaban969
@vankipurampadmanaban969 2 жыл бұрын
Dear Brother! I am not clear about one thing here. Where & How did you attach the Work-flow we just created to the incident? (Since we have created the Work-flow as an independent entity right?) So there should be some place where we attach this work-flow to the incident right? Pls. let ,me know?
@ArvindKumar-eo2ow
@ArvindKumar-eo2ow 3 жыл бұрын
sir How to add is critical in incident form?it's depend on impact,urgency and priority
@ArvindKumar-eo2ow
@ArvindKumar-eo2ow 3 жыл бұрын
Is Critical which type of field?
@ignatiusferreira391
@ignatiusferreira391 2 жыл бұрын
How do I get to the workflow page?
@ankitdubey154
@ankitdubey154 4 жыл бұрын
Can we recall the incident after submission?
@nagarajgokarnkar6622
@nagarajgokarnkar6622 5 жыл бұрын
Bro how to learn in practical service now development and integration
@kalyanprasadlabishetty1746
@kalyanprasadlabishetty1746 3 жыл бұрын
hi , I have followed ur steps but i am getting this error "Assigned to user System Administrator must be member of Assignment group Application Development" and also the incident got approved but it is not creating any task
@subhashreddy508
@subhashreddy508 4 жыл бұрын
@Basico ServiceNow Learning pls make videos on calling workflows from another workflows, catalog tasks, rest messages and all real time and completed scenarios. Pls 🙏pls 🙏 . That would be a great help and more helpful to subscribers like me. Thanks alot in advance.
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Yeah Sure, I Will post soon.
@ajaykumar199120
@ajaykumar199120 2 жыл бұрын
Need help: I worked as data security analyst in identity access management, and global access provision team. Skill: Servicenow ticketing tool, ibm mauinframe, active directory, web application, incident Stask. My work process only hanling SLA priority tickets on Servicenow tool. Daily creation id, roles, groups, dep/div and login ID and password credentials, handling incident issues But I am not getting any job snd not short listing also.. Please help what go do??????
@satyanarayanillur1601
@satyanarayanillur1601 2 жыл бұрын
As a SOC Analyst in my experience I did not seen this kind of workflow sir can you please give me a confirmation who will do this job I mean what kind of designation people will do this kind of job in cyber security domain please tell me sir
@bvijay2374
@bvijay2374 5 жыл бұрын
HI Basico , Am interested learn ServiceNow, Is it possible from you , Bcz Your teaching is very could, Am a beginner., How can we contact you
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Thankyou :)
@bvijay2374
@bvijay2374 5 жыл бұрын
@@BasicoServiceNowLearning I need training from you sir , am a beginner sir , am not founding any good videos except you sir
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
I am really very sorry, now a days i am fully occupied. I believe if you see videos either mine or others and do some practical implemetations, then you will learn servicenow by your own.
@bvijay2374
@bvijay2374 5 жыл бұрын
Sir , i contacted one of the institution , So they telling with in 6weeks they are commenting Service Now training, Is it possible to complete 6weeks??? And they sent syllabus can you please review the syllabus , can I have your mail id sir to send you.
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Hi, If you practically understand the things on servicenow instance and practices more on tool. I think 45 days are enough. But the concept is... Practical explosure and practice practically.. :)
@cricketkida5331
@cricketkida5331 5 жыл бұрын
Last condition does not match if approver rejects the critical incident record then state=New don't match on your videos please explain how there
@anjalisachin24
@anjalisachin24 2 жыл бұрын
hi Sir, im new actually. Workflow changes not reflecting on the incident, receiving error as "Data Policy Exception: The following fields are read only: description" Please help me how to remove data policy exception. i tried still its not working out
@shubhi211
@shubhi211 Жыл бұрын
why in my PDI approvers fiels is not coming?? now how can I give approval?? please please help me out
@BasicoServiceNowLearning
@BasicoServiceNowLearning Жыл бұрын
please send screenshot of screen
@swatishende8116
@swatishende8116 4 жыл бұрын
what if the task is closed incomplete?
@bvijay2374
@bvijay2374 5 жыл бұрын
Sir you provided lot of videos which will help us, by this all videos very dificulty to find where we can start, which means lessons wise or topic wise , which topic we can refer first then next topic Y am asking you sir covered lot of topics , we are difficult to find which topic is first , second,.... etc. Sincerely request you sir am following your videos to learn serviceNow Can you please tell me order of topics.
@swatishende8116
@swatishende8116 5 жыл бұрын
I have the same question,, please help
@Sreevardhan
@Sreevardhan Жыл бұрын
I assigned to a particular group and it will automatically approved...plz say how to disable that.
@sarithachowdary6902
@sarithachowdary6902 5 жыл бұрын
Give me example of on workflow
@chaithrah3014
@chaithrah3014 8 ай бұрын
When approver rejected , the state of incident should move to new which was missed
@badtobadones
@badtobadones 4 жыл бұрын
How can contact u
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Hi Gopi, I am planning to get new number to speak with ServiceNow community friends. Once i will have that i will share. Hope you understand. Thankyou, Basico ServiceNow Learning
@badtobadones
@badtobadones 4 жыл бұрын
@@BasicoServiceNowLearning yaa ok once u got no let me inform
@chandanreddy7943
@chandanreddy7943 3 жыл бұрын
what is creating task ? can anyone briefout
@jasveersingh1124
@jasveersingh1124 5 жыл бұрын
any video of New York Delta exam CSA
@BasicoServiceNowLearning
@BasicoServiceNowLearning 5 жыл бұрын
Sorry, No :)
@ALBERTORAYGOSA
@ALBERTORAYGOSA 4 жыл бұрын
Please friend buy a good micro
@BasicoServiceNowLearning
@BasicoServiceNowLearning 4 жыл бұрын
Thankyou Leo, I did that :)
@ALBERTORAYGOSA
@ALBERTORAYGOSA 4 жыл бұрын
@@BasicoServiceNowLearning Friend I have a question. I tried to set a value for a HR Task (setting the Assigned to) but when I configure that activity (Set Vaule) I only have access to the Assigned to field for the Case. I mean only have access to the table for the case and I need to have access to the task table. How can I get it?? Thanks!
@saikrishnakalangi2091
@saikrishnakalangi2091 2 жыл бұрын
Guru Ji - I really appreciate your effort. People who can't afford expensive training & certification from ServiceNow owe to you. Appreciate.
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