How to Fix a PS5 Disc Drive

[@fasttechvideo]

FREQUENTLY ASKED QUESTIONS Where do I buy the parts and tools needed for this job? 👉 Fasttech Pro AutoKit: fasttechstore.com/tools/fasttech-pro-auto-kit 👉 PlayStation 5 Laser Lens (All PS5s): fasttechstore.com/playstation-5-1/ps5-laser-lens-kem-497aaa 👉 PlayStation 5 Laser Lens and Deck (All PS5s): fasttechstore.com/playstation-5-1/ps5-laser-lens-with-deck-kem-497aaa 👉 PlayStation 5 Disc Drive (CFI-10XX): fasttechstore.com/playstation-5-1/ps5-disc-drive-kem497aaa 👉 PlayStation 5 Disc Drive for CFI-11XX: fasttechstore.com/playstation-5-1/ps5-disc-drive-kem497aaa-for-cfi-1115 👉 PlayStation 5 Disc Drive for CFI-12XX: fasttechstore.com/playstation-5-1/ps5-disc-drive-kem497aaa-for-cfi-1215 👉 Buy Other PS5 Parts: www.fasttechstore.com/playstation-5-1 👉 Want us to fix your device for you? Just order the Fasttech Repair Box to send us your device by using this link: fasttechstore.com/repair/repair-box 👉NEED HELP? FaceTime/Zoom Video Call Me: fasttechstore.com/online-consultation 👉GET REPAIR SERVICE FOR YOUR DEVICE: fasttechstore.com/electronics-repair ▶PS5 Safe Mode Guide: kzbin.info/www/bejne/eZ2pg5qgdsxsgNE ▶PS5 Factory Reset Guide: kzbin.info/www/bejne/Y3elf2aupslohs0 ▶Enable 120 HZ Output for PS5: kzbin.info/www/bejne/j2ellIeEiL1raNE 👉Follow me on Social Media: VLOG CHANNEL: kzbin.info/door/F2IPXKRX5ctN9td1rhkzHg Instagram: instagram.com/youngtechg Twitter: twitter.com/Shehroz 👉Business Social Media: Twitter: twitter.com/FasttechCA Instagram: instagram.com/fasttech.store Facebook: facebook.com/fasttechy 00:00 Intro 00:24 First Impressions 01:11 Removing external case 01:58 Removing the logic board 03:21 Disc drive overview 04:10 Disc drive disassembly 05:36 Removing the laser deck 06:55 Reinstalling the Laser deck 08:30 Reassembly of the disc drive 08:53 Logic board and disc drive reassembly 11:06 Outro

[@Lazagnaaa]

​Bought my ps5 refurbished the other year, and after your video and opening it up for the first time, I think I can tell why my disc reader hasn't been working for the last few months...cable was pinched tight in TWO places! Thank you for that integral piece of information, glad to know it's not expensive to replace. Great video, especially for someone new to repairing their own consoles!

[@fasttechvideo]

@@Lazagnaaa thanks for your comment 😊

[@terrancerayner1]

I just wanna say after watching this video a few times and having fasttech comment back to my comment, I decided to buy the laser lense deck off their website. I just installed it tonight. I've never done a console repair but I felt confident with their videos playing in the background. I can say my PlayStation now reads disks again, and it feels good to know im covered with a lifetime warranty if this laser decides to stop working. Thanks fasttech

[@fasttechvideo]

@@terrancerayner1 thank you good sir for being a viewer and a customer. 😊

[@sycopupy]

Awesome! My PS5 disc reader has already failed twice since I purchased it (only a little over 1 year of ownership). If this damn thing breaks again, I'll fix it myself.

[@chrisjavier7244]

Did you get it repaired by Sony the first two times?

[@sycopupy]

@@chrisjavier7244 Yes. Both times the disc drives were repaired under warranty.

[@mjblowers]

Feel compelled to mention - I did a laser deck replacement because I was having a disc read error only on blu rays. DVDs worked fine. It didn't fix it. Did some more research and stumbled on a random thread that mention you need to switch display to 1080 and/or off of VRR. That fixed it.

[@fasttechvideo]

Thanks for sharing the info 😊

[@logan0288]

I'm having the same issue, would you share the thread please?

[@mjblowers]

@@logan0288 it was random don't know where anymore. But if your TV doesn't support VRR apparently there's some way it can get turned on when it shouldn't be. Need to turn off that option.

[@logan0288]

@@mjblowers thanks!

[@andrewklassen6949]

I too am having the same issue. All of a sudden my PS5 won’t read game disks or blu ray movies but it will play DVD movies with no issue. VRR was set to off but I toggled it a few times just in case but no luck.

[@Nolen09]

This video was a life saver just fixed the disc drive by pulling out a uno card my daughter or son put in.

[@fasttechvideo]

@@Nolen09 thanks for your comment, another dad turned to a hero thanks to fasttech 😊

[@KobaniacMinded]

This literally just happened to me mine stuffed like 6 DVDs in there while I was sleep

[@fasttechvideo]

@@KobaniacMinded did you fix it ?

[@KobaniacMinded]

@@fasttechvideo I took it apart and now it's making a clicking noise and won't accept disk's

[@mauricobian]

10:25 it's critical not to pinch that damn cable. I pinched it and now it won't register that the disc is inserted.

[@fasttechvideo]

@@mauricobian sorry to hear you damaged yours, fortunately its not an expensive part to replace

[@andresgalloza7232]

Where can I find a whole assembled disk drive that I can just plug into my original logic board?

[@fasttechvideo]

You can buy the disc drive here: www.fasttech.ca/playstation-5-1/ps5-disc-drive-kem497aaa BUT you will have to remove your old disc drive logic board and install it in the new one

[@TooMuchHennyy]

Alright so I took my ps5 apart to fix my hdmi(no luck) so u put everything together without even taking apart the disc tray and now it won’t take the disc and it feels like it’s stuck. So I taken apart the disc tray everything works as it should (gear wise) but I can hear the laser wanting to move but it won’t budge. Am I missing something ?

[@jellyfishedx]

I appreciate the video. It helped me fix my PS5. Thanks.

[@fasttechvideo]

You’re welcome. Please like the video and subscribe for more content like this.

[@UncleJessy]

Thanks for the video. My son shoved 3 discs in my ps5 and I might have to tear it down to try and get them out

[@fasttechvideo]

You’re welcome. Please like the video and subscribe to help us back. Let me know how your repair goes or if you need any help.

[@JexeonTV]

Will the ps5 still work if you remove the disk drive? I don’t even use it

[@fasttechvideo]

As long as you leave the disc drive logic board in place and connected it will work fine.

[@JexeonTV]

Update: It was working fine without the drive installed until the latest update that involved something to do with the blue ray disk. Wouldn’t update or let me log in without reinstalling the drive, oh well.

[@willshrly76]

My ps5 plays dvds but not blu rays or game disc. Do you recommend replacing the laser only or the laser and deck? Thanks

[@firetukker21]

Hey, me too right now. Have you found any way to fix this? Also if this issue becomes more frequent this might have to do with an update

[@willshrly76]

I ended up replacing the laser and deck myself. That fixed it. Sony quoted me $229 for out of warranty repair.

[@firetukker21]

@@willshrly76 How did you get Sony to send you that money? My ps5 has the same issue and it’d warranty has also run out

[@willshrly76]

@firetukker21 I meant I bought the part my self $59 and replaced because I am also out of warranty and sony wanted to charge me $229 for them to do it

[@firetukker21]

@@willshrly76 oh dang, I’m gonna try to get sony to do it out of goodwill since my warranty has ended recently, if it doesn’t work I’ll have to do the same

[@gmass1gilbert]

My PS 5 model cfi-2015 needs laser replacement is it available on your website ty

[@fasttechvideo]

@@gmass1gilbert Hi Its the same laser as the fat ps5 which is listed in the description of this video and top comment

[@gmass1gilbert]

@@fasttechvideo I rather just replace the whole drive Can you direct me for purchase if available ty

[@gmass1gilbert]

Purchasing from your website PlayStation 5 Disc Drive KEM-497AAA for CFI-10XX

[@fasttechvideo]

@ thank you 😊

[@trevorjames5493]

What if you replace the disk drive but you keep the logic board and put that on the replacement drive that you get would that work?

[@fasttechvideo]

You must always retain your original logic board for the new drive to work

[@nibster13]

What happens if you change motherboard. How would you pair the disc drive to new mother board

[@fasttechvideo]

The disc drive logic board and main board are paired and need to stay together

[@10TailsXP]

If the logic board 4 pin connector is removed, am I able to sodder it back?

[@fasttechvideo]

Yes but it will be difficult if the pads are ripped off.

[@10TailsXP]

@fasttechvideo Nice. And if all fails if I were to just replace the whole disk drive and re-configure it by reseting and re-installing ps5 software would work? Or I would need the same disk drive?

[@fasttechvideo]

@@10TailsXP your mainboard and disc drive logic board are paired from the factory

[@saudipro7155]

If i have this problem, does it affect anything else, like downloading games and upgrades?

[@fasttechvideo]

No as long as the logic board isn’t damaged.

[@aviyaich535]

Any solutions on disc drive change with retaining original log board and getting an unsupported disc error?

[@fasttechvideo]

@@aviyaich535 your replacement drive could be defective but check the cables first

[@HicSvntDracones]

That cable just runs along the back of the drive, and it isn't glued down, you can easily slide it up to get more room

[@fasttechvideo]

Can you show me a time stamp of what you are referring to?

[@HicSvntDracones]

@@fasttechvideo @5:46 Its an easy thing to miss, I just happened to turn the drive around, it has a raceway it goes through along the back, then a little slot it enters in the front, you can actually pull the laser deck out without detaching it, it just pulls through the hole it enters, though I would remove it from that raceway, so it isn't being tenioned at 90'.

[@fasttechvideo]

@@HicSvntDracones yes you are correct thanks for your input I have a newer more thorough version of this video already recorded and coming soon which demonstrates what you mentioned

[@cipriandjbril]

i have i problem with the disk drive .... it is grinding the disks like on the top edge.....one disk that i used the most .... its completly broken becouse the grind has reach the data on it.... how should i fix it ?

[@fasttechvideo]

The roof mechanism is most likely causing it but I would recommend replacing the entire disc drive in your case

[@SessleIsosceles]

Is the logic board LOCKED to that one disc drive or can you reccycle the logic baord for another disc drive ?

[@fasttechvideo]

@@SessleIsosceles the disc drive board is paired to your ps5’s mainboard for the fat ps5s

[@zarakkamal4065]

Got a disc drive and it worked the disc went in and read the disc but after using it second time the disc won’t go in and I can’t update my system software SU-101312-8 error code. The eject button works.

[@fasttechvideo]

Sounds like a short on the disc drive logic board but check all the ribbon cables first.

[@zarakkamal4065]

I manage to fix it it takes the disc in but nothing comes up on the screen I can’t eject it from the menu I have to use the eject button meaning it doesn’t read it. The disc drive is new and laser seem to be working

[@terrancerayner1]

So after doing some resets and trouble shooting, my issue is still present. Ive discovered my ps5 will read dvds but not games. Would i be correct in assuming its the laser?

[@fasttechvideo]

Yes its the laser

[@terrancerayner1]

@@fasttechvideo thank you for the reply 😊

[@fasttechvideo]

@@terrancerayner1 youre welcome

[@ChroniclerOnline]

It has nothing to do with anything with this video but I recently purchased a Ps5 and the technical service was not at all helpful so here are a question that I would appreciate if you could answer. I played a physical PS4 game for a while on the PS5 and when I finish playing the game the center of the disc is slightly deformed to the side of the cover, I was wondering why an almost new disc was deformed, could this happen again, if I continue to use the game with the slight lifting of the plastic the disc reader of the console is at risk of damage?

[@fasttechvideo]

Try running a disc in there you dont care about. if it happens to the disc there could be an issue and bending is never ever good for a disc.

[@ChroniclerOnline]

@@fasttechvideo thank you

[@airdreams1]

I've read and heard repeatedly that the disc drive is not married to the motherboard. Meaning that if it goes bad you can just get another one to replace it with.

[@fasttechvideo]

This is not true the disc drive logic board is paired to the mainboard but you can try swapping it and let us know how it goes :)

[@justinh.453]

My disc drive has no power.. but, if I push the eject button it beeps three times. Beep.Beep.Beep fast and consecutive.. Basically the disc drive is empty beeps. I can act like I'm putting a disc in when the ps5 is powered off And doing so, will turn the console on.. but no movement inside the disc drive.. nothing happening on the inside

[@fasttechvideo]

Was this console ever opened or disassembled?

[@llbeamz4900]

@@fasttechvideo hey i disassembled my ps5 to clean dust out of it, and now discs won’t go in. i push the eject button and no beep or anything, any idea what could be wrong?

[@fasttechvideo]

@@llbeamz4900 check the ribbon data cable and power cable for the disc drive

[@llbeamz4900]

@@fasttechvideo thanks for reply 👍

[@breninblanchette6654]

I took my PS5 apart and took out the disk drive and opened it up. Long story short it reassembled and everything works fine except I can't put a disk in, the disk. Drive is operating and trying to bring the disk inside the console but it feels like it's getting stopped on something. Any suggestions? Do you know what the problem could be? Is something misaligned?

[@fasttechvideo]

Compare the gear positions to the video

[@giorgijamagidze-j9b]

the arm on my ps5 wont go back in its normal position any tips?

[@fasttechvideo]

Which arm

[@loganloveschocobos3902]

question- I know you can't plug another disc drive in the ps5 bc of the protections, but could I get another disc drive and switch the logic boards out? would that work? my daughter shoved one of those little stencil gear shaped plastic pieces from the vibrating pen art sets into my disc drive so now when I put in a disc it makes loud noises and can't read the disc. any advice would be appreciated!

[@fasttechvideo]

The logic board always has to remain the same but the disc drive can be swapped out. Before you swap the drive though watch our ps5 disc drive alignment video here kzbin.info/www/bejne/p369Y3ygbd99raM This might fix your issue

[@raymonddobbs6229]

Any word on obtaining replacement optical drives? Ordered one from you but no updates on shipping or waiting on parts fulfillment.

[@fasttechvideo]

Please call 1(888)744-7372 to get an update

[@K1NGxW0DY_-]

What if the gears are not moving as smooth as they should so that the rollers turn as they should?

[@joeyrobinson37]

Any luck on this? Seems to be my problem

[@fasttechvideo]

Try a thin grease on the gears

[@CaDub00]

i’m having trouble right now with my console not reading games or blue ray movies. it will read regular dvds but when i put in a game or anything it will give me the “could not read disk” do you have any ideas?

[@fasttechvideo]

The laser needs to be replaced

[@ThePurpleSnork]

I have a PS5 that recently stopped reading discs. When I insert a disk I can hear the drive begin to spin up and it sounds like the laser is seeking, but after a while the console says the disc is not recognized. Can you sell me the parts to fix this? What do I need?

[@kevh4800]

Same probably here

[@noriki2uu2]

same here

[@ivanl1154]

Same. I thought the issue was cleaning the drive. That wasn't the case and screwed myself out of warranty so don't try it. I tried looking to send it to Sony to fix but they're so backlogged with repair requests so no way to send it in

[@fasttechvideo]

Try cleaning the laser lens. If that does not work you need to replace it. We do sell the laser lens here www.fasttech.ca/playstation-5-1/ps5-laser-lens-kem-497aaa

[@ThePurpleSnork]

@@fasttechvideo Thank you! I haven't taken the time to really troubleshoot it with any serious cleaning. I used a bluray cleaning disc, which played surprisingly, but it didn't result in games working again. So right now I have a drive that will play bluray movies, but won't play game discs.

[@Rony-L]

Hi. i’m having an issue where I try to put a disc into the drive but nothing happens. It doesn’t pull in the disc. I press the eject button, and it makes a beep, but that’s it.

[@fasttechvideo]

Watch our ps5 disc drive alignment video. If that doesnt work your disc drive logic board is bad. You can send it in to us for repairs if you cant fix it yourself.

[@Prodzkill]

So my ps5 doesn’t receive any disc or doesn’t make any beep sound when I press the eject button, there’s no disc inside. Any thoughts?

[@fasttechvideo]

Has the PS5 even been opened up or serviced? Did this happen after an update? Please provide more details.

[@Prodzkill]

Yeah I opened it up and cleaned the dust out the battery and when I put it back together the disc drive isn’t operating. I’ve checked to make sure everything was plugged in and it looks like it is

[@fasttechvideo]

@@Prodzkill Sounds like a bad connection between the disc drive and motherboard. Double check the cables. If they are plugged in correctly you have a disc drive logic board issue.

[@Prodzkill]

Okay so is it the cable by the fan cable by any chance

[@fasttechvideo]

Yes@@Prodzkill

[@keenanwolf3097]

I cannot insert my disc and no beeps from the button for yeh disc drive the injector

[@fasttechvideo]

Was your PS5 ever opened?

[@keenanwolf3097]

Yes

[@keenanwolf3097]

And I think they forgot to connect ya I'm. Really stressed out

[@fasttechvideo]

@@keenanwolf3097 Check for disconnected or upside down ribbon cables.

[@fasttechvideo]

@@keenanwolf3097 Its either that or worse case scenario a shorted out logic board. Good luck and let us know how it goes!

[@Pmccaff2009]

Woulda been helpful to show how to remove the actual thing from the PS5 as opposed to it just spawning on your table

[@fasttechvideo]

Here you go kzbin.info/www/bejne/hprbq4Cnpcxoq8ksi=znqJT9wyVAYG4kUM

[@darvader00]

Is there a way to fix the dics getting stuck in the drive myself?

[@fasttechvideo]

Yes open it up and check the rollers.

[@theobsidianreaper7474]

Mine will take in the disc and will try to read it but will say unrecognizable

[@fasttechvideo]

Replace the laser lens or try cleaning the old one.

[@mianmoizuddin9894]

same here. more and more ps5s are reporting this. and probably an updated screwed this. I've replaced the lens, the drive and still says unrecognizable disc. Given it to a repair shop to see if they can change anything. Otherwise I'll use it as a digital ps5 or just sell it in parts and buy a series X. FUCK sony and their garbage next gen console.

[@CaDub00]

@@mianmoizuddin9894 any news on if it got fixed? mine just went out of whack not being able to read blue rays and game discs and only being able to read regular dvds

[@leddie0662]

@@CaDub00 me too but mine was last night, just working fine then all of a sudden in the same play session it was working it doesn't wanna read any more

[@TheProcess1013]

Mines just went too got brand new games and it said unrecognizable so have to send it back to Sony

[@mauriciosouza9981]

Hey Fasttech do you know what size are the silver screws on the ps5 disck drive ? Where could I get them ?

[@fasttechvideo]

I do not know the size but we will be listing complete screw sets on our site soon

[@fasttechvideo]

All the bits you need are included in this kit www.fasttech.ca/tools/fasttech-pro-auto-kit

[@joshuamyers9417]

My PS5 has stopped reading any Blu-ray or 4K discs but will read DVDs. Is there something you recommend on fixing this?

[@fasttechvideo]

Replace the laser or the disc drive

[@CSC52698]

@@fasttechvideo is that expensive? How do I go about solving that issue?

[@fasttechvideo]

@@CSC52698 expensive relative to buying a new one? No. We sell the disc drives and lasers on our site in the description box and top comment.

[@CSC52698]

@@fasttechvideo are YOU able to repair them?

[@fasttechvideo]

@@CSC52698 yes absolutely. Send us an email at [e-mail]

[@joshuawalkermusician]

Ps4? Doesn’t the description say this repair is for a ps5. 4:04

[@Rivett66]

Are you even listening?

[@randomsupersaiyan7990]

My problem is that the disk drive simply doesn’t work anymore (kind of). So when I take out the disk the button doesn’t work and I have to digitally eject disk and if I want to put in a disk I have to force the disk in fully and then restart my ps5 and again and again. Do you think this video will work for that?

[@fasttechvideo]

Most likely your eject button is broken. Its part of the front black assembly that hosts the led light bar and USB ports

[@randomsupersaiyan7990]

@@fasttechvideo thank you so much, and if it’s not a lot of trouble, can you tell me how or make a video on how to fix it?

[@fasttechvideo]

@@randomsupersaiyan7990 ive done a ps5 disassembly video on my channel watch the video specifically the part where I remove that panel

[@randomsupersaiyan7990]

@@fasttechvideo thank you so much sorry for the inconvenience you just earned a new sub!

[@fasttechvideo]

@@randomsupersaiyan7990 thank you 😊 Please keep in mind that we also stock this part here: www.fasttech.ca/playstation-5-1/playstation-5-io-port-frame

[@lLD420]

My ps5 reads blue ray dvd as well as ps4 games but my brand new ps5 games don’t read

[@lLD420]

I’ve put it in safe mode and updated and cleared cache anyone have any ideas?

[@keneor4468]

Trying my luck here, my recently bought (arround two months old) PS5 stopped reading discs, I can insert them but after a whimpy response from the drive the ps5 doesn't acknowledge it and moves on. They sometime get stuck (did a bunch of different tests) but thankfully I was always able to remove them with the manual remover inside. I have kind of a newbie question I don't seem to have the matching screwdriver to remove the disc drive from the console, is it a standard issue screwdriver I can get myself or is it a Sony Special kind of screw? This leads to my other question, would cleaning the laser help regarding my symptoms, since the PS5 gulps the disc but doesn't acknowledge it at all and doesn't even make it rotate.

[@fasttechvideo]

You need this kit www.fasttech.ca/tools/fasttech-pro-auto-kit Let me know how your repair goes

[@alexp-de]

If it's just a few months old, why not use your warranty and just give it back/ get a replacement for free?

[@henrygoodson2634]

Not everyone is an expert like me person in this video

[@varun_knife_sympathy]

I could do this but then what if I mess up I feel like for me some things not worth doing myself

[@fasttechvideo]

What do you have to lose if you are out of warranty and the PS5 is broken?

[@MultiArchangel]

Where is the load motor for the rollers? The PS4 slim disc drive has a motor soldered to the switch board.

[@mauricobian]

Motor is underneath the laser cartridge. It's to the right of the roller gears.

[@amg3529]

I did all that but when i installed everything it wont turn on, its like completly dead

[@fasttechvideo]

Check the cables for power supply

[@mayflower3946]

How far into the steps would you think I need to go to get coins put in the the slit/opening of the drive?

[@fasttechvideo]

You will have to open the drive

[@smartphoneer1466]

i have this ps5 that won't read discs so i changed the laser len , rest the ps and rebuild the database and still won't read an ideas ?

[@fasttechvideo]

It could be a disc drive logic board issue.

[@jpvmdx3888]

Como puedo limpiar el lacer sin dañarlo?!

[@fasttechvideo]

I only understand English

[@Hard.To.Find.]

I took my disk drive out my ps5 to remove a stuck CD that wouldn’t come out even though I used the manual disk remover function but it kept on tapping even though I was turning softly. So I opted to taking my disk drive out, removed all ribbons and screws carefully, your disassembly video guided and helped me, great video btw. But when I put it back together the disc would enter no problem but it wouldn’t read and it hummed during the reading/scanning process I’m assuming. when I took it out it also came out fine but it beeped twice signally there wasn’t a disc in there in the first place when their was. If there’s any thing you can give me a tip on please do. I would hate to have to purchase another ps5, if I could repair the one I already have.

[@zachrumney841]

Hey brother, running into the same issue. Disk drive makes a rapid clicking sound when I’m trying to eject the disk. Turing the manual release screw doesn’t eject the disk. I haven’t tried taking it apart yet. How’s your situation going?

[@Hard.To.Find.]

@@zachrumney841 I ended up having to send mine in to Sony for an out of warranty repair. I wasn’t able to fix the issue even though I took my disk drive apart made sure all the gears were on track along with the system for the disk tray and put it all back together the way it was. It still made the noise even though I got my disk out. And I did not want to try putting a disk back in while it was doing that. How did you purchase your ps5?

[@timurnasyrov2184]

@@Hard.To.Find. Hi, I’m having the same issue as you, how much did it cost you to repair the disc drive?

[@Hard.To.Find.]

@@timurnasyrov2184 hey man sorry to hear that. PlayStation charged me around 240$ they sent me a box to send it in that got to me in 2 days. And then when I sent it to them I got it back in 3 weeks. No problems since. Definitely worth it especially for an out of warranty repair.

[@timurnasyrov2184]

​@@Hard.To.Find. thank you! Actually my problem turned out to be not as serious as yours, because when I disassembled the drive (thanks to this video, btw!) and took out the disc and then put it all back together it started working properly again. But while doing so, I've noticed one of the gears cogs was broken. Not sure if that's what caused the disc to get stuck, but this could probably happen again.

[@ivanl1154]

2 weeks in and my ps5 dusk drive took a dump. Error code can't recognize disj

[@fasttechvideo]

Thats unusual. You should still be covered under warranty.

[@ivanl1154]

@@fasttechvideo I was surprisingly even though it broke the warranty seal. FYI for anyone reading this. I suggest just mailing it in through sonys warranty work

[@robertgray2438]

They use the 490 lasers on the ps4 systems.

[@fasttechvideo]

Yes you are correct. Specifically a 497AAA

[@OmarVasquez-sp1bv]

My child put disk with honey on hand

[@fasttechvideo]

Sorry to hear that. Are you going to try to fix it?

[@mvpheat]

Plays ps4, but won’t play ps5 disc gang checking in My console is spotlessly clean too

[@vladimirwyzykowski8303]

Hi! Thanks for your video! I have a situation that seems impossibile to resolve. My PS5 can't read discs and as a result of this, I can't update the firmware (error su-101312-8). I know the source of the problem, the connector of the disc drive ribbon cable in the motherboard is damaged, but I can't find spare connectors for sale, only the ribbon cable. Does the PS4 connector works? I've read that the PS4 has 24 pins, and the PS5 has 25 pins. Is this compatible? Thanks in advance!

[@fasttechvideo]

The connector on a ps4 and ps5 is not interchangeable. You can try soldering your cable directly to the board or wait for connectors to become available.

[@robertgray2438]

Same laser new deck.

[@fasttechvideo]

I dont understand

[@smithapple5454]

the music is so lound

[@fasttechvideo]

@@smithapple5454 thanks for the feedback

[@somepuertoricankid2895]

Ps5 overheated and now wont read discs What do?

[@fasttechvideo]

These are two different issues. Can you give me more details?

[@somepuertoricankid2895]

Won't read any disc games

[@sainaram6978]

How do you know it overheated?

[@somepuertoricankid2895]

@@sainaram6978 sibling ignored the warning and kept playing untill it shut off

[@fasttechvideo]

@@somepuertoricankid2895to fix the overheating issue clean out the heatsink

[@henrygoodson2634]

Just try to get another PS5 too much wasted time and money

[@fasttechvideo]

Not everyone can afford that

[@AndrewRoche-j9z]

I am extremely disappointed in the PlayStation 5 and the PS5 pro i am a sony console player and even myself can see its trash

[@fasttechvideo]

@@AndrewRoche-j9z nothing lasts, not even us.

[@AndrewRoche-j9z]

Very true one day imma be a old noob. So imma make the best of it while it last.

[@SlayerPDX]

This shit has got me so pissed. I've tried everything and nothings working!