How To Fix An Ice Maker That's Not Making Ice

Hang out with The Durbin Compound on Facebook
groups/25840...
Follow me on Instagram @ddurb
Thanks for watching! Stay tuned for more!

[@jimmichelotti9818]

Hi Devin... Thank you for showing us how the ice maker works in action. I don't see this very often in repair videos, and it helps in understanding what may be going wrong to produce the symptoms that I see. Very helpful.

[@rileysmomwilson7899]

Thank you so much for the step by step instruction on repairing the ice maker! It worked like a charm and now I have ice again. I had torn the freezer apart the day before and never saw the Reset button! I used the hair dryer, removed the existing ice form the tray, pressed the reset and Voila! Up and running. I will share that the reason mine froze up is because we had some items on the very top shelf of the freezer that were blocking the cold air vent. Caution everyone, keep those vents clear from obstruction. 😀

[@johnbalzer5522]

Thank you for a simple fix. The LG manual says nothing about that magic reset button, your video saved me a service call!

[@yancybrown5752]

instructions worked like a champ for this type of LG refrigerator and Ice maker type. Pulled out the wife's hair dryer and thawed the Ice tray for a bit. Hit the reset button and now waiting for correct Ice to be made. Thanks DurbinCompound

[@mollybrown6288]

Worked beautifully! Didn’t know why it wasn’t making ice anymore… But tried your hairdryer trick, and the parts began to work again. Hit the reset button, it went through its cycle and began filling the ice tray. Thanks for the help.❤

[@WestieGoingNorth]

Devin! You are my husband's hero! Thanks for helping make my family self sufficient this evening. I was able to find your video and your recommendation worked! It saved my husband a headache and thwarted my attempt at getting a replacement fridge.

[@TheDurbinCompound]

Awesome! That’s what the channel is all about! Hope to see you guys around the channel! Reach out anytime

[@chukwuemekaonyema2716]

This was extremely helpful. My ice tray popped off. I was trying to find why water was leaking and this answered everything. Tested and fixed successfully. You are wonderful. Didnt even have a condensation issue.

[@JOHNBON2010]

My ice tray pop out, how u put it back, it is tight that area

[@donnapevey3164]

Thank you!! Thank you!! Thank you!! I knew about thawing out the components with a hair dryer, but I had no idea about the reset button!! This has been driving me crazy for months!! Your video saved the day!!

[@markaes]

I figured that was the issue but I had no idea there was a reset button, so this helped immensely. You can use the same trick if the fridge stops cooling-- there is a damper door between the freezer and fridge to regulate the air flow that sometimes freezes shut.

[@kirkD9349]

Many thanks for a very clear and helpful video. My Kenmore refrigerator ice maker was frozen. In 5 min. I used the hair dryer, then pressed the rest button, and it began working. Your video was a lot better than many others that go into far more complicated reasons I didn't need. God bless you for posting this!

[@afuera2371]

Had similar issue, after leaving the freezer drawer open for a while for cleaning, I guess condensation built a thick layer on top of tray and would not dump the ice. After pressing the reset button and the tray flipped I just manually forced the ice out of it.

[@afuera2371]

Thanks, it works on bottom freezer Kenmore refrigerator with similar ice maker.

[@AniShikima]

Great Video! 10 years no problems. Icemaker just stopped. this fixed the issue saving me from having to call someone!!

[@charliesaul729]

Stopped after 20 years! Reset button; who woulda thought! Works now! Hope to get another 20! Thanks!!!

[@ryanhaynes3131]

Hi. From SA here. Out of all the online vids, urs worked. I looked everywhere for the button as most vids refer to it, ur vid showed me where it was and boom....it worked. Thanks Bud!

[@TheDurbinCompound]

I’m glad I could help you out!

[@eileendtce1860]

for some having trouble still locating the reset button underneath we took our phone and made a picture of it. Does help because you can barely feel it underneath. You saved a marriage dear! No more arguing about the icemaker it works because of you! lol!

[@romang.boychew9700]

Hi Devin, thanks for the very practical video your suggested hair dryer solution work for me. A majority of other videos on you tube on the subject take the it's broken replace it route, and show how to perform a replacement without any attempt to troubleshoot the problem. Your's differs in that you actually show what the test mode action is, and offered an explanation and suggest fix to solve the problem without spending $ to buy a replacement ice maker. Very much appreciated.

[@thomasguinn2002]

Just watched your video. My icemaker was not working and I noticed the tray was tilted and arm up. I used hair dryer to remove any build up and then hit reset switch under arm assembly. Worked almost immediately. All is good, Thx to you

[@jimpatrick5918]

Ice maker was kaput for several days. Tried this trick and 10 minutes later, “rattle rattle” of ice being delivered into the tray! Thank you!

[@brianwcho47]

Problem solved in about 1min under a blow dryer, thanks. Genius problem solving technique!! It explains why in the past it stopped working and then worked again without doing much, I must have inadvertently thawed the system out trying to diagnose the problem :-) Live is good.

[@markdaire4708]

Thanks for the quick fix Devin. From one Marine to Another; Semper Fi!!

[@aquilles8321]

Thank you so much for this video. We have the same LG refrigerator, and this solved my problem in about 5 minutes.

[@FrugalGM]

Thank You! Not a single manual or bit of advice from LG helped at all...hell, I couldn't even find, or even know about, the reset switch based of of LG support. I don't know why that was a secret. My ice maker was identical to yours and a hair dryer fixed it quicker than it took me to buy a hair dryer!

[@RichardKinch]

Shame on manufacturers who keep diagnostic, repair, and specification info a secret. They should be policed into disclosure.

[@brianalexander2929]

I was an appliance repairman for years. The companies want you to call their techs out so they make money. I worked for Sears, and it was a nightmare for even US to get the manuals. Samsung is the worst offender. The companies say it's a "liability issue", but I've literally seen with my own eyes it's all about the 💰.

[@fepatton]

Wish I could give you more than a single thumbs up, but I'll leave a comment so YT knows this is good stuff. The hair dryer was _exactly_ what was needed, and after a couple of presses of the reset button, the tray spun around, spun back, then started to fill. Yeah!!! Thanks, man!

[@susanhoch2677]

Thank you! Saved me $300 when a service guy came and said after 2 minutes I needed a whole new unit for $300. Even my husband couldn’t figure it out and I solved the problem with your video !

[@YANG3USMC]

I have a crappy ice maker in my fridge too. You doing good brother!

[@ernestwilson5591]

You just solved an issue I have been having with my Samsung RF260, bottom drawer freezer and ice maker. I could not figure out how that arm worked or if it even moved! Also I see why the ice tray is so thin, it is to allow for the flexing to dump the ice. You can never see this operation in a bottom drawer freezer, with your video I was able to see how everything works. I just replaced my icemaker as I wasn't getting any ice, but the real culprit was the fill tube, it was freezing up, apparently it has a heater which stopped working. As I had to take out the ice maker to be able to disconnect the wiring harness on the fill tube, I ordered both parts from Amazon, working fine now. I will keep the old ice maker for spare parts. Great Video.

[@Here2Comment]

This technique saved me a lot of money. Thanks so much!!

[@fl1nst0ne]

Great video! I’ve been searching for solution for about an hour and finally found yours. At least I got it to dump…now to see if it’ll work correctly.

[@gregammon3621]

Thanks for the video, as I had the same problem and your video showed me a 5 minute fix!

[@lisaroy5665]

Thank you, thank you, for the really good video, and showing the reset button! That was all it took, pressing the reset button, to get the icemaker to work again. Thank you and God bless you!

[@YEMX89]

Thx Devin your advice easily and quickly fixed my ice maker. Semper Fi!

[@MarkJDavis-lr3wj]

Great info - I fixed the problem in 5 minutes. Thanks, you saved me a service call.

[@TheDurbinCompound]

That’s what the channel is all about!

[@moezeddinkarimeddiny8876]

Thanks for the valuable info and video. Searching KZbin, could not find any video that matched my Fridge. Yours did, thanks

[@jamesgoodnight62]

That is, Devin! Our LG fridge has a similar ice maker, and locating the reset switch helped free our stuck gadget.

[@svenok]

top shelf advice mate, worked a treat, thanks form down under.

[@jakecregeen6667]

Haha holy shit, best video I’ve watched this year. Thank you for posting this!!!!

[@johnroelofse5035]

Never knew about the reset button. Thank you very much!

[@peterford9369]

Ahhh, I see. I have a new Hisense refrigerator bottom freezer model And the arm is in the up position, it seems always. But now I see. The arm only comes down prior to dumping. The Hisense support rep knew 0, about that. Thanks 👍 All the refrigerators ive ever worked on had a nice regular ice makers with the metal arm and flip out ice dumpers. I can't see this lasting more than a couple of years at best. Thanks again.

[@MrsVioletPandas]

Your video was super helpful!! And got my machine going!

[@marcux88]

I got the same type of icemaker and your video make me find the reset button in a second 👍🏼👌🏼 thanks

[@johndoucette882]

Thanks so much . Hair dryer work great . Best video out there .

[@DNALI]

This worked for my LG fridge. Not even 2 mins with a blow dryer on the mechanism that the arm connects to and tray dumped after pressing the reset button. 10/10

[@TheDurbinCompound]

💪🏻

[@courtneyspaulding1306]

It worked!!! You are absolutely the best!!

[@TheDurbinCompound]

Awesome!

[@Dodgeboy546]

Thank you for the tip. Worked like a champ

[@haowengongshang]

Thank you for the video! I am going to try the trick right now !

[@lanajacknichols8397]

thanks Devin my ice maker stopped making ice 8 years ago and I tried many things to fix it but nothing worked I never knew there was a reset button on the bottom I just pushed it and instantly the arm went down and the water filled the tray that was all it needed !!

[@russ257]

Boom we are back in business. Thanks for showing me the hidden reset button.

[@graysontang9601]

Thanks Devin, this is one of the most useful videos I watched!!1

[@paulpapanikolaou2622]

Though not the same model the mechanism is the same and your direction was better than the manual. Resolved issue. Thank you!

[@vincentdeleonjr1039]

thank you so much for the info very helpful and now if I can only figure out where the white rectangle that is attached to two white wires

[@jewels153]

2 years later 2023 I found this video thank you Devin works like charm did not know there was a rest button🙊

[@anngreen7071]

You just saved me many $$$ today. Thank you so much!

[@Mebirduwine]

I didn't know about the reset button as soon as I pushed that it started working thanx!!!!!

[@claroballesteros7944]

No voltage to check

[@coreyrussell4160]

Thank you for the video, I know its little old, but it helped me understand what to try out. By gosh I just needed to hit that reset button.

[@zoltancarson559]

Great info! Thank you!

[@Thebackson]

Great video , thanks for helping me find the reset button.

[@ClaudiaDeLeon-kl5nk]

Thank you! It just needed to push the reset button and it fixed the problem.

[@DCTONY159]

This was very informative and helpful my ice maker wasn't for a couple of days I was just about to call a repair technician. Any videos on replacing a water filter on the same model?

[@TheDurbinCompound]

The water filter is super simple. I order my filters off of Amazon. They spin off, about half a turn and drop out. Insert new, spin tight to the notch, use the water until it runs clear. About two glasses. The filter is in the fridge. Top right.

[@eileendtce1860]

I can't thank you enough! fixed now!

[@bitemywolf]

Thanks, this saved me a repair call.

[@devonfesler12]

I’ve been a tech for about 4 years now... if you do use a heat gun or a hair dryer... BE CAREFUL. If you warp the cavity... you will more than likely cause an air leak and you just caused a bigger issue. If you want to do it yourself... use a steamer.

[@josealvarez2246]

I did this and now my refrigerator stays running 😟

[@PoM-MoM]

Use a hair dryer on low heat setting AND HAVE PATIENCE. No need to go in and blast it on high heat or with heat gun. Use common sense.

[@bwj999]

Great description! Does anyone know what is the 3/8" plastic triangle piece on the hinge that hangs off the arm and catches on the ice tray sometimes stopping the arm from going down? Mine keeps catching the tray and I am afraid to remove it, because it is obviously there for a reason. When it catches, the tray does not release the ice because it thinks the ice buck is full. Thanks!

[@bill832]

Helpful thanks!

[@captainarse1]

Thank you so much for the help

[@carolmontalto622]

Thank you. I couldn't find the on/off switch. Thank you for advising of the reset button. GE 2019. Carol

[@emerlinavalencia5357]

Thanks dir for your video. Please help My freezer doesn't have a reset button. Mine is Kenwood brand.

[@ttfamily5798]

Thank you for this video I can fixed my ice maker.

[@sortom2766]

Hi thanks for the video. I would like to ask you is the metal part below is supposed to turn true? My is very tight and it’s not spinning. No ice is coming but it’s making ice. Any suggestions

[@isyt1]

Yes! You fixed my ice maker!!!

[@SS-pj3ve]

Hi Devin, according to LG ice control arm should stay in down position after emptying the ice tray, in your video it stayed up. Which is the right position for the arm to rest. Mine is staying in up Position and my ice maker keeps on making ice even after the bucket is over filled, I have to empty it in the sink at least once a week. Regards

[@OfficerLarryNMSE]

I'll tell you what, that helped me out immensely. Unfortunately though, that led me to the problem. The reason that the ice maker doesn't work is that the fill hose is leaking at the inlet in back. We lost power for a couple of days last big storm and it must've froze and split. So in the morning I'll pull the back off and replace it. Is there any chance that you did a video on that repair...

[@desireejoyner4191]

Thank you so much

[@giogirassol]

Hi Devin. Thank you for your videos. Can I ask one question? My ice Maker Sankyo works when I press the reset button but it does not turn by itself to expulse the ice. What sensor is not working?

[@gramps5157]

Doesn't the arm stay down and rise up as the ice raises up and then eventually shuts the unit off? Or does the arm only move down right before it is read to dump ice. If the latter is true how often does the unit send the arm down to measure the height of the ice in the ice bucket?

[@clinicas1973]

very good video. I want to know if there is a video on how to change the ice making system, because it does not rotate, apparently the part where the test button is is loose or broken.

[@anibalbabilonia1867]

The problem in mime was the water line was frozen! I had to use the hairdryer to thawed the line, once it did the line started flowing water to the tray again.👌😎👍thanks for the tutorial though!

[@kiranajwa786]

thank you it's help a lot thank you very much

[@martavicente-ly8cu]

Thank you so much 😁

[@Bobisworld]

Thank you so much!!

[@debbieschmidt5959]

We have a Whirlpool side by side refrigerator with a similar ice maker. Our problem is ice forms on that plastic arm and about every 5 days it freezes up and won’t make ice. We take a hair dryer and melt the ice off the plastic arm, dry it off and it starts making ice again. Is there anything we can do to stop ice from forming on the plastic arm?

[@marcelacarmona9124]

Thank you!!!!!!! You just saves me 500. The LG technician told me that the ice maker need ti be replaced…. Yeah sure 😒! I’m shock of the lack of ethics from this company or person, he did do NOTHING to try to repair it or at least identify the problem.

[@utenteUtube]

Ehi thank you for the video. WHat do you think...i did that but the idea maker keeps stucking (upside down...or simply the arm) and does a loud TOC TOC TOC TOC noise...for a long time...do i what may be the problem? thank you again

[@khemcloudz6151]

Ahhh ha! The reset button! Fixed it. Thank you😊

[@zerirez]

Thank you for the video. In my fridge the reset button push ice down to the bottom and then it fill the drip with water again. My issue is that after the water becomes ice it is not falling down never. What could be the problem? Thank you for any advice Ciao

[@traviscover590]

I like your new video you did a really good jop today buddy good jop today buddy

[@apoloniagatmen3464]

Thank you

[@maryjirasek299]

I watched your video and thank you for airing it. My frig is like 2 1/2 years old, Whirlpool. I did the hair drier, but I have not reset button, so I don't think it is going to work. It has not been working for 2 weeks and have already had it repaired once!!!! Not happy with this refrigerator at all!!!!

[@1AAudits]

That’s exactly my ice maker! Was hard to find. Do you have a video on how to R&R this ice maker?

[@isellorganic]

I have the whirlpool refrigerator gs2shaxss01 side by side and I noticed the ice is making icicles and dripping down the right side of the inside door. Any idea why that is happening? thanks

[@thantawa]

Thanks that worked. Last Samsung junk we ever buy again.

[@1911loaded]

Just a FYI the tray that dumps the ice it flexes over time and will crack / break. So it won't dump. You have to replace the assembly which is fairly simple. Heres typically what happens. Every time it trys to dump it never puts any ice into bin. It uses a twisting motion to break the ice bond. Simple design but plastic over time with this motion of operation will eventually fail. As it trys to repeat this process it will ALSO dump water because it too dumb to know theres a block of ice. So your ice shoot can fill with water, or it bin and freeze. Or you'll scratch your head why there's water on the floor. TURN the ice make off till you cna get the needed parts to repair. A lot of these fridges can be placed into service mode to force a dump. Any way you find your self here going ah a simple hair dryer will fix it. NOPE. the tray is more likely cracked and you might get lucky and it works for a few cycles only to be back to the block of ice and no longer working. There should not be an condensation build up. That is cause by the ice mechanism not working and the water is literally running over the tray. If you ask me oh it a simple design but yet it very stupid. Twisting and bending of plastic at zero degrees or lower over time = fauilue. Good luck

[@SpicyMatti]

hello ,i have a question , what if the waterfunction (for drinking water) works, but nothing comes out of the watertube into the icemaker?

[@marthakanono5123]

Hi,mine works perfectly,you can hear pump running but ice and water not coming out at all,any advice please

[@mercenary2318]

My ice maker over fills the tray slightly. How do you adjust the amount of water coming out

[@xXvintagebumXx]

What about if it came down and we have never used the ice maker before? It’s for a bottom freezer

[@shaineanderson8669]

Last week our freezer got left open by one of our kids. I noticed the ice was gathered around the edges but decided to just close it and not clean it up. This week I noticed we had no ice. I just thawed mine out and the ice maker is back to normal. It must of got frozen in place and couldnt dump the ice.

[@larryjohnston929]

I’m having to repeat this process. It’s works for one tray. Then seems to freeze again. I took the assembly out for a while to make sure it wasn’t frozen. Same problem. Any suggestions.

[@add12plus12]

Is there a part number for this ice maker?

[@JTADC2]

I need this ice maker replacement part and have been unable to find it. It is like the icemaker that you are showing in this video. Can you help?

[@TheVitorino1]

Thanks we solved

[@yolandalee8294]

How do I get my ice tray to align even horizontally