How to fix an MSI laptop that will not turn on

How to fix an MSI laptop that will not turn on.
This works for any laptop that will not power on. No lights, no sounds, seems dead.
Since this doesn't fix every problem and I get a lot of comments on this, I made another video that comes many other possible solutions. If this video doesn't help, you might want to check out this one • How to Fix any compute...
----CHAPTERS-----
0:00 Intro
0:24 The problem
0:37 The Power adapter
0:50 Open the case
1:51 Remove battery
2:08 Flush power
2:23 Reinsert battery
2:39 Replace cover
3:00 Try it
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[@lakota2-1warden]

After 3 years of constant use I shut down my laptop one night, I came back from a truck route 2 days later and found no response from power. Unit was left plugged in. I removed the battery and did the power purge as you said, i had to hold the chassis power 15 seconds and then got a board response. After no video I cycled again, booted. Thank you very much, I would not have considered this as a procedure.

[@TwinBytesInc]

Thank you so much for your comment and especially the SuperThanks! I'm glad you found value here.

[@ijunaidkhan]

@@lakota2-1warden this isn’t the permanent fix tho, its a workaround!

[@adamhumphrey4084]

Worked for me too! It was such a tiny hole and the icon above it was so small I would have never found if i didn’t know to look for it. Thank you. I found your solution pretty quickly so you saved me a lot of time, stress (I need my laptop working now for school), and money. It’s awesome how you reply to everyone’s questions with sound advice! Thank you!!!

[@TwinBytesInc]

Thanks so much for your kind words and glad it was helpful. I definitely will try to respond to every single comment/question. Unless it's something I don't think I should reply to.

[@farazahmed2357]

You mean hole on the right side of the back cover?

[@farazahmed2357]

And did you charged the laptop then turned it on?

[@Stamnoso]

Daniel, you're a star. Computer is working like a charm again, brilliant video. In my case, I only had to do the 60 sec thing (thanks for the comment that mentioned that) and that made the trick. Thanks so much!

[@TwinBytesInc]

Glad it helped! Thanks for the kind words.

[@goldfishcrackers7845]

Youre a lifesaver, the first one about unplug the power source 😭😭😭🙏🏻💕💕💕 THANK YOU SO MUCH! I APPRECIATE YOU!

[@TwinBytesInc]

Thank you so much for your kind words, and you're very welcome.

[@majorn00b49]

It worked! You’re the man. Thanks for posting this.

[@TwinBytesInc]

Awesome! Thanks for taking time to reply.

[@howaboutno.3499]

THANKS A BUNCH! I was worried because i just bought my laptop and it won’t turn on. The 60 seconds thing worked like a charm. I’m sooo happy! Thank you ❤️

[@TwinBytesInc]

You're welcome! That's great to hear.

[@catotheyounger879]

Followed your instructions exactly and this fixed the issue! Opened the thing up to upgrade the RAM, I was afraid I’d somehow toasted the motherboard or the RAM. Thank you!

[@TwinBytesInc]

You're welcome! I'm glad it worked for you.

[@xAMALGAMx]

Thank you so much! My RAM controller went into protection and the laptop refused to start without a bios reset. I thought I'd have to completely disassemble it, but this video saved me

[@TwinBytesInc]

That's awesome! Glad to hear my video was helpful.

[@NoName-sw8zz]

Thanks so much, went through at least 20 different tutorials before this one, which actually helped

[@TwinBytesInc]

Glad it helped! Thanks for taking time to comment.

[@brad3378]

^^ Another satisfied viewer! My MSI GE76 somehow turned itself on inside my backpack and I was convinced that it fried components because it was HOT!! I followed your instructions to reset the battery (without unplugging) and I'm back up and running! ❤ THANKS! ❤

[@TwinBytesInc]

That's awesome! One of my favorite comments.

[@hhxu3976]

It worked like charm! Thanks a lot to save the day!!!

[@TwinBytesInc]

That's awesome! You're welcome.

[@Ivanv-pv1mx]

Thank you, from Spain. You saved me from a painful situation.

[@TwinBytesInc]

You're welcome.

[@Sela8k]

Worked great! I didn't have to remove the battery, just the 60second power button press did the trick. Thanks a bunch!

[@TwinBytesInc]

Excellent! You're welcome.

[@smu2752]

Did you jusy hold the power button and not take anything out?

[@Whitepes]

Same here! Ty ty!

[@user-mn3sf9dr4l]

your comment helped while i opened this 23 seconds in and already fixed it just held power button for 10 seconds

[@CubifyFan]

Thank you Daniel!!! Replacing a dead computer was not something I wanted to do and, thanks to you, mine responded just as you demonstrated! Wonderful!

[@TwinBytesInc]

Awesome! Glad it worked.

[@gaminginarow]

Cannot thank you enough. Had the same problem, followed the steps and it worked!

[@TwinBytesInc]

I'm glad I could help. Taking time to comment and thumbs up is a great way to say thank you. :)

[@igorgaribaldi11]

i can’t believe that really worked, thank you so much !!!! 😭❤️🙏🏼

[@TwinBytesInc]

You're welcome

[@pijuslukauskas7198]

@@TwinBytesInc thank you man god 🙏

[@jacksongautreau3923]

Thank you so much for this! It worked :)

[@TwinBytesInc]

Great to hear! You're welcome!

[@sammyhaghour976]

Did not work for me, but the fact that you respond to so many and helped so many gets a like and sub from me. I can still hear the computer working and can even hear it boot up after I type my password, but the screen stays dark throughout. It initially turned off when I just tilted the screen back. It was very sensitive to having the screen moved. In fact if I get it to work again I'm not closing the screen or even touching the screen again. Not sure if that gives a clue as to what's wrong with it or not.

[@TwinBytesInc]

Thank you for your kind words, talking time to comment and your details definitely tell me what's wrong. The issue is your screen. The cable or screen inverter is damaged. Your video cable is most likely getting pinched as you tilt the screen. I bet if you put a little pressure on different parts along the bottom of the screen you will notice the screen light up and go dark. That confirms where the issue is but I can pretty much guarantee you need a new screen which they normally come with a new inverter board and cable. You could plug an external monitor in and you'll see everything working fine.

[@mickwoods9739]

Worked for me. Thought I was going to have to claim on the insurance until I saw this. Thanks!!

[@TwinBytesInc]

Great! Thanks for taking time to comment

[@HafizAbdurRahmanSattar]

Hey Daniel! Thank You, My Laptop turned on, However I didn't have to unscrew the laptop itself neither take out the battery, I just did the 60 second hold like you said and put in the charger, then it turned on and works fine! Appreciate it man, Thank You 😊👍🏼

[@TwinBytesInc]

Awesome! Sometimes that's all it needs, but sometimes it needs a little more.

[@U2TV_Sportscast]

@HafizAbdurRahmanSattar...that worked for me as well. I'm glad I saw ur comment, I wasn't about to unscrew anything. 😂🤣😅 Especially since my BestBuy warranty is still active.

[@tarnex]

My laptop is always different... Even tutorials with 95% succes rate always don't help and well, this didn't aswell, thank you anyways and I'm glad it worked for others.

[@TwinBytesInc]

Sorry this didn't work for you. It most likely isn't because it's different but because something else happened. if it's not a a power flush or new battery or new charger, it could be the DC jack or the motherboard needs reflow or repair. Some of these solutions may require a laptop repair expert. I hope you find resolution soon.

[@tarnex]

@@TwinBytesInc Yes an expert is gonna repair it. Hope it won't be much expensive.

[@amosfeldman9454]

@@tarnex Did you eventually get your laptop fixed? What was the issue for you?

[@tarnex]

@@amosfeldman9454 it was out of battery lmao, the cable was either broken or gotten so weak it couldnt charge the computer fast enough, I noticed in past month its charging very slowly, now im answering your comment from the same laptop and with a new charge cable

[@sebastianwyman9127]

That's fantastic mate, thanks!

[@TwinBytesInc]

You're welcome! Thanks for taking time to comment

[@Prabhu_njd]

Thank you so much buddy..!! This totally worked.😍😍

[@TwinBytesInc]

You're welcome. Glad it worked.

[@riekol]

Thank you, this worked and saved me from panic mode!❤

[@TwinBytesInc]

You're welcome. Glad it helped.

[@ZeroCharisma00]

Thank you so much. This video really saved me!

[@TwinBytesInc]

You're welcome. Glad it was helpful.

[@bella-xl5qk]

This save my day! It works! Thank youuuuu!

[@TwinBytesInc]

Awesome! You're welcome!

[@richardlavoie1960]

Merci beaucoup Daniel, vos astuces m'ont carrément sauvé d'un fort mauvais pas.

[@TwinBytesInc]

Aucun problème. Je suis heureux d'être utile.

[@louispapa0101]

Thank you! worked like a charm!

[@TwinBytesInc]

Excellent! You're welcome!

[@drzimney]

It worked for my GS63. Thank you!

[@TwinBytesInc]

You're welcome. Thanks for taking time to comment.

[@OAM1]

Thanks a lot!! Had it with Creator P75. Did the 1 minute button hold and then let it recharge for a while. *It didn’t go back up straight ahead, had to give it 15sec hold on power couple of times.

[@TwinBytesInc]

You're welcome. I'm glad it worked even though required more effort.

[@urmom5345]

Dude it worked with the 60 second power trick you’re amazing

[@TwinBytesInc]

Awesome! Thanks!

[@adriankarlsson106]

You my good man deserve an award thank you ! :)

[@TwinBytesInc]

Wow, thanks!

[@ToMiBriX]

Worked on the Msi Gt 77 after ram setting oc. Thx so much for the great tutorial.

[@TwinBytesInc]

Glad it helped. You're welcome.

[@Discesaveloce]

Thank you so much, it worked for me

[@TwinBytesInc]

You're welcome! Glad to hear it worked for you

[@kashifmccracken1526]

Thanks for the info!

[@TwinBytesInc]

You're welcome

[@guruprasadhiremath5155]

Thank you sir it helped me a lot.

[@TwinBytesInc]

You're welcome. I'm glad I could help.

[@derekmurray8784]

Thank you very much dude! Cheers!

[@TwinBytesInc]

You're welcome.

[@hassansh5363]

I love you man, thank you 😊

[@TwinBytesInc]

You're welcome! Thanks for the love!

[@MegaMoiAussi]

Thx!!! It worked like a charm!!!

[@TwinBytesInc]

Awesome! Thanks for your comment.

[@585BLOOD]

It helped me, thanks!

[@TwinBytesInc]

You're welcome. Glad it helped you.

[@timvredenburgh560]

Thanks this helped a lot.

[@TwinBytesInc]

Glad it helped. Thanks for taking time to comment.

[@pedromorales1946]

Thanks very much!!!! It worked for me.. Gracias por su video. Funciono en mi unidad!!!

[@TwinBytesInc]

You're welcome, De nada.

[@zotryt6222]

Thank u ..I just hold the power button for 1 min and it worked

[@TwinBytesInc]

You are welcome

[@revemularevenation4642]

This method just worked for me ds why I subscribed to ur channel thanks👌 the issue now is that my laptop is making a strange sound

[@TwinBytesInc]

Thanks for the sub and glad I could help. That noise could be the root cause of the issue. You'd have to try to isolate the noise to see if it's the hard drive or a fan. You'd have to open the laptop up, remove the drive and check it externally and look at the fans if spinning freely. You might need a repair shop.

[@YungBrazyBoomin]

Appreciate it 🗣💯It WORKKED

[@TwinBytesInc]

You're welcome. Thanks for taking time to write me.

[@syedimranulhoque8196]

I followed your technique and it works fine. I solve the problem. Thanks you.

[@TwinBytesInc]

Glad it helped

[@NipkowDisk]

My MSI GF75 died on me while at the library, first time in about three years. Tried disconnecting the battery and hooked the power up and it booted. Re-connected the battery and it appears all systems go for now. Thank you for this great tip!!!

[@TwinBytesInc]

Glad it worked for you. Thanks for taking time to comment.

[@user-fr6hd7hd9e]

I'm picking one up tomorrow with a power problem. I hope this is the fix. I'll keep you posted. Great video regardless if it worked for me

[@nareshgupta6428]

Worked for my msi laptop. Thanks.

[@TwinBytesInc]

Great! You're welcome.

[@caseyn6994]

Thankyou so much. It worked 🎉

[@TwinBytesInc]

You're welcome! Glad it worked for you.

[@dizzy8387]

Wow I didnt think it would work, thanks mate

[@TwinBytesInc]

No problem 👍

[@soky9046]

This was very helpful and worked. I didnt need to open up the laptop. Unplugged the power cord, held down the power button for 60 seconds, replugged the power chord, waited a few seconds and pressed power button. Cheers for your help.

[@TwinBytesInc]

Great! I'm glad to hear this.

[@akashkv41]

Which model

[@epicspoder6804]

Great video you save my life

[@TwinBytesInc]

Thank you for your kind words

[@traviskelsey9304]

Thank you. That worked.

[@TwinBytesInc]

Excellent! You're welcome.

[@brunoierace3820]

It worked! thanks a lot man. PC: msi gf63 thin 10sc

[@TwinBytesInc]

Excellent! You're welcome

[@shubhambaluni3042]

thanks man it worked i use that one min trick you told to do so without open whole thing and it show my laptop is charging .

[@TwinBytesInc]

Excellent! you're welcome

[@dairymark]

My tears of joyfulness, thank you sir. 😭😭😭

[@TwinBytesInc]

You're welcome

[@abdulghanihasan844]

Thanks a lot sir

[@TwinBytesInc]

Most welcome

[@roguephantom1715]

Really glad. It worked on mine

[@TwinBytesInc]

Awesome! Thanks for taking time to write.

[@HooperFrankie]

THANK YOU SO MUCH I THOUGHT I HAD TO BUY A NEW ONE I SUBBED AND LIKED I LOVE YOU

[@TwinBytesInc]

You're welcome and thanks for the love.

[@1ayberk]

Thanks man

[@TwinBytesInc]

You're welcome!

[@nameforit1623]

Thank you very much after i upgraded the ram to 64gb the laptop msi gs75 wont turn on i thought ow no what is this. Because i knew i did not do anything wrong. Thanks this helped me alot.

[@TwinBytesInc]

You're welcome. Glad I was of help.

[@RonyPoerba]

Thanks sir , u so help me

[@TwinBytesInc]

You're welcome. Glad to help.

[@dragonkhanrider]

I f'n LOVE YOU. Worked like a charm

[@TwinBytesInc]

You're welcome. Glad it worked.

[@Syntxnic]

What did you use to pry it open because don’t have a guitar pick so what should I use

[@TwinBytesInc]

@@Syntxnic You can use anything thin enough like a guitar pick and plastic. Ideally you don't want anything metal because it can short circuit something you might touch inside without knowing it.

[@siimroots1670]

Ty man you saved my pc

[@TwinBytesInc]

You're welcome. That's great news!

[@gabrielmarquez1737]

Para mí en particular funcionó a la perfección. Nada más que decir, gracias por compartir!!!

[@TwinBytesInc]

Perfecto! De nada

[@Hazken12]

Omg thank you so muchhhhh

[@TwinBytesInc]

You're welcome

[@thiagoda2385]

Worked!

[@TwinBytesInc]

Excellent! Thanks for taking time to comment.

[@ranaelsabagh3001]

Thank you for your effort It works at first but now doesn’t work !! Maybe Butter need to replace or what ?!

[@TwinBytesInc]

You're welcome. It sounds like maybe a bad charging port or general issue with the motherboard that needs to be reflowed. If you like the laptop and fast enough, it's worth it to get the motherboard repaired by your local repair shop.

[@iRoxanneLady]

Umm, wow, I didn’t think it would’ve worked 🤔 but it did. Thank you!

[@TwinBytesInc]

You're welcome

[@arckedo9772]

Thanks i will try it at home

[@TwinBytesInc]

Most welcome 😊

[@a1957]

My guy daniel🤝

[@TwinBytesInc]

Thank you

[@neilbird8496]

Great worked for me. Thank you, just holding the power button 20 seconds. I was wondering why this black screen happened as it's good to know why?!

[@TwinBytesInc]

You're welcome. Glad it worked for you. Excellent question. the simplest answer I have is dirty power or issues with motherboard not allowing proper flow.

[@mormor4158]

Omg thank you

[@TwinBytesInc]

You're welcome!

[@LoKAnisme]

Terimakasih untuk tips nya,, sangat berguna..

[@TwinBytesInc]

terima kasih kembali

[@CAPHOTO1961]

Wow thank you! I was doing a screen replacement and I thought I killed my laptop. After following your directions, its up and running! Thanks again~!

[@TwinBytesInc]

You're welcome. Glad I could help.

[@isaacsimpson8662]

You are the man!!!! Thought I fried my laptop for good

[@TwinBytesInc]

Thanks for your kind words!

[@PillayAllRounders]

Hi from South African vloggers 🇿🇦 😀 ❤️ 🌍

[@TwinBytesInc]

Hello, thanks for stopping by.

[@hiiio296]

Tysm

[@TwinBytesInc]

You're welcome

[@oussama2416]

Bro saved my life

[@TwinBytesInc]

That's awesome!

[@vaughnviljoen9773]

I nearly shat myself! It's my work laptop. You saved me!

[@TwinBytesInc]

You're welcome. Glad I could help.

[@Mike-jh4eo]

So great video. Thank you. Unfortunately did not work for me. Is it possible to flash the BIOS from a blank screen?

[@TwinBytesInc]

Thanks and sorry it didn't work. If you can't power up to get to the BIOS, you can't flash the BIOS. Also, flashing the BIOS won't fix that type of issue.

[@sashagaming7703]

Sir help me, my laptop wont turn on I've tried tye process you have mentioned but its not working. I've tried also removing cmos battery and insert it again but not working again. Any idea? Thank you

[@TwinBytesInc]

Sorry, aside from this video instruction, you would need someone to look at it. Maybe motherboard needs repair or replacement.

[@Ben-vr4rj]

Mr Gauthier it doesn't work for me I have an msi gp73 it was shut down I thought it was a light cut off but no after that I tried to turn it on nothing it doesn't work I did I tooked restart the bios with the flash boton. I had a problem with the battery before sometimes charge and sometimes no but now it doesn't turn on at all and even putting the adapter the light of charging is not turning on. What should I do in this case please... I'm studying and working with the laptop every day I don't know what to do...

[@TwinBytesInc]

Thank you for your question. It's possible the charger is dead and needs replacing. If you can borrow someone's to try it and find out, maybe you just need to buy a new charger. If not, that maybe a motherboard repair that you require.

[@jackhickey5127]

I have an MSI Laptop MS 1792 which I use for large panorama photo editing. I also have an Acer Predator for the same purpose, with 8K video output from HDMI port. I recently decided to remove the battery from the Predator and run it from the power supply which came with it. It runs fine. I use both laptops with large, external TV screens and have the laptop screens turned off. I disconnected the battery from the MSI laptop, and it ran for a while on the provided power supply. After several minutes, I got a low(12%) battery message. Since then, it will not turn on. Help!

[@TwinBytesInc]

Thanks for your comment. This is very odd and doesn't make sense. Not sure why you'd leave the battery out to begin with, but regardless, this doesn't make sense and I don't troubleshoot in chats. You'd need a local tech to look at it and determine what is wrong.

[@amphernator]

I've been trying this repeatedly for a couple of weeks. Laptop works just fine with an external monitor though. Have been trying to rollback and update graphics drivers but to no avail

[@TwinBytesInc]

Thanks for your question. It sounds like the problem is the screen. You may need to replace the screen since an external monitor works we know this video won't help. You can try uninstalling the video driver first, reboot and let it detect itself. if still doesn't work, could be brightness level too low. Otherwise, you need to replace the screen.

[@Marixandra0]

Worked

[@TwinBytesInc]

Excellent! Thanks for confirming it worked for you

[@Katesgamingcorner]

didnt have to remove the battery just had to hold the power button for 60 seconds. your video literally just saved this 7 year old laptop from e-waste

[@TwinBytesInc]

Glad to help

[@peytonhorne1422]

It worked for me, but if you could let people know about the importance of ESD that would be great. I work in 2M micro and miniature repair and electrostatic Discharge is a very big deal.

[@TwinBytesInc]

Maybe I forgot to mention it in this video, but I mentioned it in other videos. Thanks for pointing this out.

[@andrewsheppard4698]

Same problem but did not work for me, my charger is/was putting out 30+ volts. Wondering if it is possible to repair for potential damage form over powering the system?

[@TwinBytesInc]

Great question. Yes you can certainly have too much power and cause damage. The adapter must be the correct voltage if you are buying a universal or else just buy the more expensive original that is meant for that laptop.

[@TegraPlays]

I managed to get it to work by just unplugging the power source then holding the the power button (without having to unscrew and take out the battery) then after 60s plug power cable back and boot.... However, what is this issue? Is there something to be concerned about? Thanks!

[@TwinBytesInc]

Glad you got it working. This is usually something I see that is a one time thing and no major concerns for long term. But I believe if you see something repeat 3 times in a reasonably short period of time, there is cause for concern. My laptop was issues with hardware from when I first bought it, I gave it many chances, but after a firmware upgrade came out, issues resolved.

[@ladykorine]

Resurrected my dead lappy. Thanks!

[@TwinBytesInc]

Awesome! You're welcome.

[@aqshadesu]

Hi Daniel, your video help a lot, i have the same laptop (MSI GL62M 7RDX) i tried it but it still won't turn on, the light indicator in power button is off too. Can you help me what to do with it?? Thanks in advance

[@TwinBytesInc]

I'm glad you found the video helpful but if it still doesn't work. It's either you need a new battery, new power cord or motherboard repair.

[@paulmason8478]

Hi, I have a MSI GF62 8RC, it wont power on from battery and when it does it turns off straight away, it works fine with battery removed and plugged in on charge. I have tried changing the battery for a brand new one and still the same. When I put it on standby it fully turns off unexpectedly and not in the shutdown way, it does this with battery and on charge. It will turn on with battery in and charger plugged and when the charger is removed the battery drains normally. When I turn it on with just the battery in and it powers off straight away the time is full reset in the bios. The laptop is only 3 years old and has been kept on charge all its life's by the previous owner. Any ideas? Could it be worth trying a new CMOS battery?

[@TwinBytesInc]

Thanks for your question. Sounds like a strange one. Doesn't hurt to replace the CMOS battery, they are cheap. Otherwise you tried a new battery already and doesn't sound like power cord issue. Something on the motherboard is an issue. CMOS battery is cheap easy fix if that works. otherwise you need someone to look at it.

[@saimaazizmalik]

I have an MSI Laptop and its screen flicker. Some times it goes dark can barely see the pointer, during this flickering it flashes for less than a second goes dark again. some time its gets better. Not sure how to fix this problem? Any suggestions will help.

[@TwinBytesInc]

Thanks for your question. That sounds like a screen problem to me. Small chance it is a video cable issue, but most likely you need to replace your screen.

[@5minutetiktoks679]

Hello. What if the laptop does this? Turns on and of several times and then it turns on at some point. It works fine and at some point when pressing the key for the mouse glitches, blocks and just stays like that until you reboot and it's back again to not working anymore and I do the same thing over and over. Thank you

[@TwinBytesInc]

Thanks for your question. Sounds like this video might fix it because sounds like power glitch. if this video doesn't fix it, maybe bad power adapter, bad battery or bad motherboard. One of which needs repair or replacement. There is a small chance if software issue, you you can try booting into Safemode or from any bootable USB stick and see if it stays booted up into the USB or safe mode. If it does, then you know the issue is in Windows.

[@JayJohnson26]

Removed power adapter worked but now im worried because that NEVER happened before 😅😂 thanks!

[@TwinBytesInc]

Glad it worked. Don't worry too much. These things I've seen happen over the years and usually never repeated that I'm aware of. In some cases it can repeat, then we just deal with it at that time. For now, you're working and most likely will continue to be fine for the life of that laptop.

[@williamsatyaputraadam8014]

Hey Daniel! I tried your solution but it seems not working on my GL63. The case is, when I plugged it in, the indicator shows that its charging. However when I tried to turn it on by pressing the power button, nothing happened. Also the blur lights on the power button that usually marks whether the laptop is on or standby is not blinking at all. Do you have any suggestion for me? Thanks beforehand.

[@TwinBytesInc]

You could try removing the memory and see if trying to turn it on with no memory makes it beep at least complaining that it recognizes no memory installed. Otherwise probably motherboard needs repairs.

[@williamsatyaputraadam8014]

Thankyou for your reply. I just found out that one of the capacitors on the motherboard just short circuited, and as a prevention measure, the device prevents the motherboard to be turned on.

[@TwinBytesInc]

You're welcome. Glad to point you in the right direction.

[@marvinuniputty3848]

Hi, Daniel. Just want to know your quick opinion. My laptop is MSI GP66 Leopard and the battery was drained and won't turn on even when plugged. I followed this guideline and the laptop still dead. Is the issue lies on the power adapter? Sorry for my question, thank you.

[@TwinBytesInc]

Sounds like the next step is try a new power adapter. Maybe you can borrow one to confirm before buying. If that doesn't work, most likely needs motherboard repair.

[@howardadams88]

Not sure if it's anything at all but the issue is this, my power adapter was chewed on by puppy while I was cooking and said adapter was making my msi shut off completely at random I think so I checked the battery life and it was at 98 percent so I shut my laptop off to save the power, i tried turning it on the next day to get some files and all it did was the power light and keyboard light up then suddenly shuts off no fans running or even screen doing anything, and it does it constantly and I'm still waiting for the new power adapter, so any idea of what's going on

[@TwinBytesInc]

Thanks for your question. You can try running it without the power adapter for just long enough to prove if it works without the chewed up adapter. Then you know that's the cause and you need to get that new adapter asap. The bad adapter cause issues like this and worse. There could be an electrical fire, so you must be very careful. Tape it up with electrical tape in the mean time but if it keeps crashing your computer, you are best to not use the computer anymore until you get the new adapter, or you could damage your laptop as well.

[@scoutmastertroop5038]

Thank you very much! I've had to do this twice on my wife's MSI - the second time I did it in 5 minutes or so. Any idea what causes this? I'd hate to have to do this every two or three months...

[@TwinBytesInc]

You're welcome. This is a problem if you have to do it every so often. That's a sign there's an issue with the motherboard. you could pay to have the motherboard repaired or replaced, or see how long you can string it along doing this simple fix every few months or so.