How to fix ANY Windows problem with the built-in repair tool

[@hellosoupy]

Your RESTORE remedy kept me from having to buy a new computer (which is what I was about to do after a few other tutorials failed me) right before the last class of my masters program. Thanks so much!

[@AskYourComputerGuy]

Awesome! Thank you for the support, I truly appreciate it!!! ❤️ 👍💪

[@anonimouse4678]

followed instructions just have to say had to do a few turning off attempts to get out of safe mode. Many many thanks I have no income so glad to have been able to fix myself xxxx

[@AskYourComputerGuy]

That's why I make these videos. It's not always in the budget to pay someone to do it. Glad I could help you out! 👍

[@ronaldhall2103]

@@AskYourComputerGuy , I've tried them all, northing helps.

[@darkstars-torpedoes-of-truth]

Thanks for all of your videos, I'm not a computer tech, but not an absolute n00b either, so it's good to learn many things and reaffirm that the things that i do know are the right things to do. Keep it up, I need guys like you IRL and here, thanks.

[@AskYourComputerGuy]

Wow, thanks! Much appreciated 👍❤️💪

[@darkstars-torpedoes-of-truth]

@@ChosenNaz Old habits die hard I guess 🙂

[@darkstars-torpedoes-of-truth]

@@ChosenNaz Further back than that.

[@AskYourComputerGuy]

😂

[@JasonWestaway]

That was so well put. Scott's knowledge is amazing! As for myself, I'm also not an n00b, it's always good to double-check before typing any commands in!

[@Joywith3LastNames]

I am so sick of Microsoft and Windows! Why should I have to hunt down a KZbin video for instructions on anything or got to the MS community page to get answers? Ugh. Glad I found you.

[@AskYourComputerGuy]

Agreed! And thank you 👍

[@Terrum]

I'm a Linux user and I wouldn't say 'Just use Linux' because, frankly, if someone can't troubleshoot Windows, they'll have one heck of a time trying to troubleshoot Linux!

[@AskYourComputerGuy]

Exactly. I'm making a video soon - •Windows expert tries Linux for the first time". Hopefully it will demonstrate that even though Linux may be safer, etc, doesn't necessarily mean that Grandma June in Phoenix can figure it out...especially because I'm pretty sure I will have trouble. And I know the basics 😂

[@adamtajhassam9188]

100% agreed , also I tried linix but some programs only work on mac / windows w no alternativs yet. but i look forwad to the improvement:)

[@nigelphillips7454]

@@AskYourComputerGuy Hi can this tutorial recover any bios update eror after getting the wrong bios download with out going on another computer or can system restore point before it was done go to the previous bios version please reply me asap would mean a lot to me i liked and subscribed your video thanks

[@IRDeezlSmoke]

This sort of content is why I subscribed. So well presented and to the point information. Thank you for that.

[@AskYourComputerGuy]

Thank you so much! I do my best to be as clear and concise as possible :)

[@rogerrosen2323]

i dont have any disk space it wont work i didnt use the clean up now its too late i think i tried it wouldnt un install programs is it shot i didnt use cleanup software they wanted monthly fees i think its about 5 years old windowns 14

[@AskYourComputerGuy]

@rogerrosen2323 I would download WinDirStat and try to remove any large disk usages on your drive 👍

[@rogerrosen2323]

i tried that before wouldnt un install and i didnt use a cleanup service now it cant repair w no disk sspace no boot no nothing thw repair wont work no disk space the hp tech messed me up on the phone 5 years ago putting all the things i wouldnt need i couldnt update or remove programs i think they purposely messed me up so id pay to fix why else they gave me maps and bonkour really ruined the hp 14 the chrome book is ok never put much on there seems it would need a new drive or operating sysem too expensive the only option is a new cmpter/i used the large somp for sports betting the small one not compatible and they want a gelocomply also you download over and over@@AskYourComputerGuy

[@davedugdale1625]

I'm on Windows 10 and I had 1 issue with a update so got onto Microsoft well they tried to sort it out in the end they reset it it was the intelligence services at fault well so far so good Microsoft not always that good

[@StarkyTheStar]

Not Me patiently watching this over and over again listening to him explain just to realize i dont know jack about computers and without this man i would prolly be lost

[@AskYourComputerGuy]

LOL I got your back 👍

[@chihchang857]

Love that the video gets straight to the point! Hoping this will help with the constant reload on my home screen.

[@AskYourComputerGuy]

I hope so as well! Thanks 👍

[@gloriathompson660]

Fix cooling on my iPhone step by step

[@gloriathompson660]

Fix cooling on my iPhone 0:00

[@AskYourComputerGuy]

@gloriathompson660 sorry, PC channel, don't deal with phones 🤷‍♂️

[@dylanstewar5268]

Nothing worked and it dosent even let me reset my pc, just says there was a problem with resetting

[@tannerbrooks6844]

Same

[@ThePickles9]

@@tannerbrooks6844find anyway to fix? I’m in the same situation

[@sandymalinga9211]

Same here 😭

[@AskYourComputerGuy]

Unfortunately, when a system reset fails as a last resort, that usually means that Windows is so corrupted, the only remaining option is to reinstall Windows 🥲

[@bigjimbo5040]

​@@AskYourComputerGuyhow do I do that?

[@countrymanWayne]

Great video! As a tech, I'm interested in learning more about best practices for troubleshooting Windows. What do you think about buying Windows keys? Do you know any good websites where I can get them for my business? I'd love to hear your recommendations!

[@JohnJacobson555]

I’ll keep an eye on this comment since I’m interested in finding a reliable website because I NEED IT!!!

[@markjam55]

@@JohnJacobson555 me too, man! I know exactly what you mean. Scams are a real problem these days

[@joshuaLLM1]

I can confirm that BNH Software is a safe and reliable option. I've purchased multiple keys and never had any issues:))

[@Ann_779]

I've had a great experience with bnh software, and i loove it! Their customer service is always there to help and their products are topnotch!!

[@markjam55]

Okok, I'm relieved to know that customer service is available 24/7 for any questions. Thankss

[@ishaanmalhotra3008]

I had a bsod restart loop going on in my hp laptop, with the message Acpi bios error. The sfc scannow command fixed it! Thanks a lot!

[@lew_lew4945]

Thank you so much, been stuck on this for ages and I’ve watched other videos that couldn’t help but this helped and fixed my issue straight away!

[@AskYourComputerGuy]

Excellent! 👍

[@Spyk]

You know you need this when your on your iPad because resetting your pc didn't work 💀💀💀

[@AskYourComputerGuy]

Ugh 🥲

[@soorajsoorajs3385]

​​@@AskYourComputerGuymy asus laptop 💻C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt Sir please help 😢

[@RevWillBreeze]

Yup those Wieger's build some great products

[@x2keaves34]

Bro it tells me to put my password in to reset I put it in and it says it’s wrong idk wtf to do😂😭

[@Planetary1]

On god

[@hamptergaming4396]

I did the reset with keep files, it worked. but when i closed and turned it on again, it's back here. I don't wanna do the same process consecutively everytime.

[@Tpinacolada]

It took like 2 hours to reset is the worst part🤦🏼‍♂️

[@AskYourComputerGuy]

@Tpinacolada sometimes, that happens 🤷‍♂️

[@evajaramillo3393]

Thank you so much! I have a final test coming up and didn't want to dish out $99 for Geek squad to check it out and do something easy that I could've done! What finally worked was "system restore"!

[@AskYourComputerGuy]

I love System Restore, even though other techs crap on it...but as you found, it sometimes actually WORKS! 🎉

[@pc-doctor1416]

One reoccurring problem I often come across on clients computers is a failing hard drive. It's more complicated to diagnose but I boot the computer with a Hirens USB boot drive and use CrystalDisk info. There is no point in repairing a failing drive plus with Hirens you can mount and external hard drive to back up your data. Conversely the disk cloning program to "image" the faulty drive to a new drive which can then be repaired.

[@AskYourComputerGuy]

100% agreed

[@tomsawyer2k]

Do u know any videos or tutorial for this? CHeers

[@martinthornton3229]

Thank you for another informative video. Feel a lot more confident to deal with any future Windows issues due to this content. I have also previously created a bootable windows USB and backed up my files using your other excellent videos. Appreciate you sharing your expertise. Regards

[@AskYourComputerGuy]

So glad you find my videos helpful! I appreciate you watching :) 👍🍺

[@gregtowle8830]

@@AskYourComputerGuy mine went to endless loop , and i erased everything accidently because i didnt know what i was doing , i wiped it clean, i could not find my persnal info on the computer ,

[@AskYourComputerGuy]

@gregtowle8830 🥲

[@msookesh]

Thanks you very much ...

[@sleepwalker6825]

What was not mentioned in this Video regarding " System Restore " is unless You turned ON Syytem Restore You will not have any saved Restore points ... System Restore is turned OFF by Default for some weird reason ( Only since Windows 10/11 ) Nice one Microsoft another Legend move

[@AskYourComputerGuy]

Agreed! I address this in another recent video, but (unfortunately) once you get to the point of needing these tips, you're stuck with it. Hopefully one sees the other video, enables system restore. Have no idea why Microsoft would disable this "self-help" feature. Makes no sense! :(

[@effem9366]

@@AskYourComputerGuy I guess they hope to get a person to make another purchase. I was just presented with the blue screen. Came here and ran the 1st check you listed it tells me where the corruption came from ... But what do I do next? I didn't even realize I did NOT have a system restore point.

[@AskYourComputerGuy]

Every step of the way, try restarting and see if Windows loads. That's the best way to avoid doing unnecessary steps 👍

[@Starwarrior9831]

Even if u have restore points, Yr anti virus software will make the restore fail by blocking access to some files. Unless you uninstall the anti virus program

[@AskYourComputerGuy]

@Starwarrior9831 👍

[@JasonWestaway]

Huge thanks, Scott! Another amazing video and a reminder! I've said this many times there are two Tech KZbinrs I really enjoy and one is you and the other is the other, he also explains things as you do. so everyone can understand. Huge respect! Take care!

[@AskYourComputerGuy]

Thanks for sharing! Who's the other one? I probably watch him too! 😂👍

[@JasonWestaway]

@@AskYourComputerGuy lol, I'm sure you do his name is Liron Segev aka The Techie Guy

[@AskYourComputerGuy]

@JasonWestaway love Liron! He just hit 1M subs too! Huge inspiration for me 👍

[@JasonWestaway]

@@AskYourComputerGuy Yes he is also a huge inspiration to me too. Also, he is from South Africa originally as well, not sure what part, but to me that hits home. He sounds like an amazing person. When he hit his 1M mark. I congratulated him. I've followed him for a while. Thanks, Scott!

[@AskYourComputerGuy]

@JasonWestaway I did the same. I kinda know him through one of my private YT growth groups - not enough to where he'd know me on the street, but we do have conversations occasionally. I too congratulated him. I know after grinding for 3 years just to get to 100k how BIG of a deal 1M actually is...quite amazing!

[@israelktendo5787]

Wow this saved me , spent a whole day trying to fix my pc. But your video just saved me

[@AskYourComputerGuy]

Awesomeness!!!! ❤️

[@michaelzoran]

QUESTION: When I click on "Create a Restore Point" and go to "System Protection," in the box that says "Protection Settings" I have always seen the option that says "Local Disk (C) (System)." But now I also see a weird option that starts out saying" \\?\volume{" followed by a bunch of letters and numbers. What is this new option with a weird folder like that? Should I be concerned? I recently had an email using my email address claiming that my computer is being used and watched with malware. And MalwareBytes Quarantined 12 items. I'm just wondering if the two are related. Should I try to get rid of this new folder?

[@franknelalde5982]

Thank you so much! You really saved my day! I tried startup settings and it worked!

[@AskYourComputerGuy]

That's so great to hear!! 👍

[@KevinNudge2023]

Thanks for all these answers man im on windows 11 and this is very helpful you just earned a new subscriber lol😊

[@AskYourComputerGuy]

I appreciate that! Welcome to the community :)

[@trillionxdark]

System restore was the only option that worked for me... Thank you sir

[@AskYourComputerGuy]

Glad it helped

[@tasha9650]

This worked for me! I've been troubleshooting all night & have a ton of homework! I knew that my issues happened right after the Windows update was installed! So, I just undid the feature one & it worked. Thanks so much!

[@AskYourComputerGuy]

You bet 👍

[@tasha9650]

@AskYourComputerGuy I also subscribed! I also want to ask if should I not reinstall the updates that previously messed it up? One is a firmware, etc... I'm just afraid it might do it again or worse, lol.

[@AskYourComputerGuy]

@tasha9650 great question! I would create a system restore point first, then let it update. That way, you can roll back if the update causes issues again...and THANK YOU for the sub 👍

[@tasha9650]

@@AskYourComputerGuy Do you have a video on that? I'm not the best at A+.

[@AskYourComputerGuy]

This is probably the closest to what you asking for. Hope it helps! Why you should ALWAYS enable System Restore in Windows! kzbin.info/www/bejne/p57Hgqxmi9qCfaM

[@stevejarvis186]

Fantastic video and thanks for posting this interesting stuff, I've made notes and filed elsewhere off my PC for when I next have that issue. One thing though on restore points, going back many years through OS 10, 8.1, 8, XP etc etc, I have never yet gone to Restore and have it complete the restore, every single time I've ever tried that all I have ever gotten is Windows failed to restore! Also I wonder if one day you might do a video on something we can do to improve the abysmal transfer speeds on Win 10, I've never known it where you get speeds in kbps and seem to remember in past OS`s it being much much higher. Is there a utility or something we can do to speed up transfer speeds? Cheers from the UK

[@AskYourComputerGuy]

Thank you for the comment. It's true, sometimes Restore "fails", but I've also seen a non-booting system suddenly come back to life after a restore...followed by "system restore failed". Sometimes it repairs just enough to get you back to Windows. Regarding the transfer speed, that's going to be a limitation of the hardware. The faster the drive, the faster the speed. I can transfer from a HDD to another HDD in my system and it might be 15-20k a second. I transfer from an SSD to my NVME external and it jumps to 130-150k a second

[@craigtegeler4677]

Great job AYCG! Great sequential troubleshooting video that should be the proper guide! I'd have to say that this video is most helpful if there ever is/was going forward! Well now, do you think that Microsmarts would properly layout a repair process that is geared towards the more friendly user experience when attempting to facilitate such repairs?? Hell NO!!!

[@AskYourComputerGuy]

You're asking a lot lol - that will never happen. They'd rather you give up and just go buy a new one so they can sell another Windows license 🥲

[@craigtegeler4677]

I've NEVER had Windows auto repair work for me and so if anything proved to be unrepairable, I would just do a fresh new install and put back all of my installed programs and do a restore of all of my system drivers and settings, using Glary Utilities and then do a AOMEI Restore since my drivers and AOMEI Backups were being stored on a separate partition or separate drive. More times than none, this proved to be the most effective means as opposed to just how slow windows repair tool really is! In doing so, I could do all of this in about 90 minutes with relative ease and the fresh installation just makes it extra nice! In addition to the said non-reparable status initially, knowing that the age of the drive in question and/or the number of hours in service; I would make an immediate judgement call and replace the drive with another solid state drive and proceed from there plus mem sticks testing and/or replacement/upgrade too! @@AskYourComputerGuy

[@AskYourComputerGuy]

You could. I could. But your average novice wouldn't be able to. Obviously if you have the skills and speed and proper backup protocols in place, it would be easier to start over. But not everyone is that lucky 🤷‍♂️

[@elixerprince_art]

This one actually helped!!

[@AskYourComputerGuy]

Awesome! 💪

[@WFF1191]

I tried doing everything including reset without saving files and it still stuck on rebooting. However it does boot fine under safe mode! No idea how to get it back to normal

[@AskYourComputerGuy]

If even the reset doesn't work and you've tried everything else, I would backup your data and start over clean. Here's a step by step on how to do it: How to WIPE your hard drive and DELETE viruses from your PC! kzbin.info/www/bejne/oH-Zq5yoYrKSjbs

[@BossMomHustle]

Thank you for this! This was the best explained video and I was able to restore my computer success

[@AskYourComputerGuy]

Fantastic! Glad to hear it 👍

[@pigsauce4150]

I’ve tried everything and it still will not fix the issue.

[@thebardisashieldmaiden1754]

Same here....

[@AskYourComputerGuy]

If none of these troubleshooting tools, including "reset PC" work to fix the pc, your only remaining option is to reinstall Windows clean and start over

[@AskYourComputerGuy]

If none of these troubleshooting tools, including "reset PC" work to fix the pc, your only remaining option is to reinstall Windows clean and start over

[@acoustic624]

@@AskYourComputerGuypls make a vid on how to redownload windows when stuck in the screen from this video

[@AskYourComputerGuy]

@acoustic624 you can't from the troubleshooting menus. You'll need a working PC or use a friend's. Here's how: [2024 MEGA update!] 2 USB boot drives EVERY Windows user should make before it's too late! kzbin.info/www/bejne/ppqWmZSLa81km9U

[@DJaquithFL]

Excellent info and tutorial! 👍😎 Just a thought, It might be a great thing to have "a Windows good practices video" especially for new installs. Fortunately I've only run across that screen a couple times in the last several, probably 10, years. My go-to first choice typically is using a System Restore Point. However, as I recall System Restore is disabled on Windows 10 installs so I don't know what the default is for Windows 11, but it might be worth doing a video about it. I always check it while I'm going through a windows install process. _Lately, as I mentioned, I use a third party app to clone my OS and app M.2 drive a couple times a week. So if I do run across the problem I can boot an F8 and be up and running in a minute._

[@AskYourComputerGuy]

A) a best practices for install is a brilliant idea, thank you! B) good job on the cloning. It's also on the list, just waiting on a specific vendor to send me the hardware I recommend ;)

[@noohhassn]

​@@AskYourComputerGuy1:29 1:29

[@Our1stPlanet]

Excellent: That was the most comprehensive fix-it advice that I have heard yey

[@AskYourComputerGuy]

Glad it helped I appreciate that! 💪

[@Toneutrality]

I tried the first command that you explained and It said- 'The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected.' Very confused as to what I am supposed to do? Could you suggest something please?

[@manueldelgado2962]

3rd video that I watched, after 20 seconds I fix the problem, thanks!

[@soomeal3mar813]

thank you mate. my pc has been lagging for few days now. the lag get worse when I start playing a video or something. Thought it was a GPU issue and tried multiple solution for that but nothing worked. then I did what you have suggested and the chkdsk /r has worked and my PC is working perfectly now.

[@AskYourComputerGuy]

Love it!!!

[@alleyratAnderson]

On my computer after a windows update the IDT High Definition Audio CODEC completely disappeared and now I have no HDMI audio, though I do have speaker audio. I prefer to use HDMI audio. So far none of the videos that I have watched have addressed this problem.

[@bloxfruitspro-x4j]

I’m an msi user and my screen dosnt infinitely loop it literally freezes

[@ifeanyichukwuezi2600]

Your careful detail explanation helped me, thanks. Very grateful.

[@AskYourComputerGuy]

Thank you, much appreciated 👍

[@EriNeeman]

I did the scannow on the command prompt and it detected/fixed my problems with my missing kernel files and my 0xc0000001 error. Thank you so much, sir.

[@AskYourComputerGuy]

You bet!

[@AntonyWrightOfficial]

Best video I’ve seen so far. Thank you. Liked and subscribed

[@AskYourComputerGuy]

Thank you! I appreciate that so much 👍

[@Ho_SSam]

Keep up man , greetings from Egypt

[@AskYourComputerGuy]

Thank you, my friend 💪

[@TRD_Mike]

Wow, this was full of helpful advice with good information, thank you.

[@AskYourComputerGuy]

Glad it was helpful!

[@Raxobrown]

Thank you so much you actually taught me something new that i never realized that I'll run successfully and it's my first time using a laptop computer by bypassing this troubleshooting process. But actually i used on unblocking phone problem software updates plus it's been months doing this and I'm not that professional but still experiencing this technology technic problems.

[@victorsalinasfurio1341]

you just repaired my computer! Thank you so much sir!

[@AskYourComputerGuy]

Awesome! 👍

[@ProgressiveTruthSeekers]

The computer has an all black screen that says, preparing automatic repair. But, it stays that way now for over 1/2 hour.

[@AskYourComputerGuy]

Eventually you will get advanced options, in which you can try the steps I outline in the video 👍

[@dibby3041]

When ever i try to reset it says there was a problem resetting my pc and it says it every time

[@AskYourComputerGuy]

If a reset fails, unfortunately your only remaining option is to reinstall Windows 🥲

[@nickloughrey9841]

The best way is to use macrium reflect to clone your drive every so often . If windows starts misbehaving , just swop in clone drive . I have used this since the windows 95 as the other tools just dont always work .

[@shmunk92]

Thank you very much sir for the clear and concise instructions. I restarted in safe mode then, in safe mode, i restarted again which seemed to have fixed the problem)

[@AskYourComputerGuy]

Glad it helped

[@ElizabethTorres-i6h]

THANK YOU!!! You just saved me $200.00+ !!!! My computer and files are totally working!!! It worked with the safe mode!!!

[@AskYourComputerGuy]

That makes me SO happy to hear! This is why I do what I do. Thank you for letting me know and lifting my day 👍

[@ElizabethTorres-i6h]

I was devastated and your video gave me back my happiness!!!

[@BadWolf1958]

I tried using the commands in your video and got an error message "Access Denied as you do not have sufficient privileges or the disk may be locked by another process. You have to invoke this utility running in elevated mode and make sure the disk is unlocked."

[@AskYourComputerGuy]

That means that you are not running the commands as administrator. How are you getting to the command prompt?

[@BadWolf1958]

@@AskYourComputerGuy Windows button+R. Another issues i have is I forgot my Windows administrator password. Thank you for responding.

[@AskYourComputerGuy]

Either run CMD from search bar and select "run as administrator" at the pop-out, or find the CMD.exe in file explorer (either in Windows or windows\system32 folder), right click on it and run as administrator

[@mybeachshack]

Need further consideration for those of us (me) who have had to plug in their external Restore drive to (even) get into the Advanced Options screens. The DOS commands to please include how to Change the drive-letter from X to C. Thank you.

[@AskYourComputerGuy]

You're very welcome! 👍

[@mitchelladler]

Havent done much DOS entry since '84 the time before GUI. This video was great. Nice refresher with a few new lessons. for dealing with windows. This is my first computer off the shelf. As such it did not come with software in hard format. Its on a D: - with my problem it makes it difficult as its in a death loop. BTW the audio was excellent and your accent is highly undrstandable. Thank you.

[@AskYourComputerGuy]

Thank you, my friend! Ironically I get lots of comments about the audio not being loud enough. Thx for the support 👍

[@YoussefALWAN]

Thanks a lot !!! You saved my Win 10 on a Mac (via Parallels Desktop) in a few minutes after being stuck for hours... .

[@AskYourComputerGuy]

You're welcome!

[@Li.Siyuan]

I've been using a PC since 1986 and Windows since v3.0, (I took some time to leave DRDOS behind and didn't really convert until Win95) - however, I've come across these tools on interminable occasions but never once had the tools fix my PC adequately. I now try just once or twice and inevitably end up re-installing the operating system from scratch rather than just resetting it.

[@AskYourComputerGuy]

A lot of people think that, and normally yes. But if someone has software that they can't reinstall, wiping Windows isn't always the best solution

[@sgrim_artz]

I am the people who dosent know anything about windows, and its so nice to see a walkthrough that isn't from 3 years ago TuT Im terrified of losing my files, but hopefully all will live

[@AskYourComputerGuy]

Fingers crossed! 🙏

[@MajSmJz]

Thanks for reminding me of all those dos commands!

[@AskYourComputerGuy]

My pleasure!

[@Kalashichris]

Hello, I came across your video by chance while trying to solve a problem with my computer and I am even more lost. My issue is the following: I bought a new computer 2 months ago (Windows 11 pro, ryzen 5 7500F, 32GB DDR5, RX7900GRE). I have 2 SSDs (a 256GB SATA 2.5 with my Windows and my internet browser installed on it, and a 2GB NVMe with my files and other programs) + a 2TB backup HDD. In recent days my PC has become extremely slow when starting up , while looking for the cause I noticed 100% usage of my 2.5 SSD (the one with Windows.) I checked the sata connections, everything seems normal and I also disabled SuperFetch because I have often seen people talking about this possibly causing this problem but without results. So I did some checks with chrystal disk, it told me that the disk is in good health however afterwards having done a disk speed test I arrived at alarming speeds: 12 MB/s, 10 time slower than my HDD (when purchasing the PC I had already done a scan and everything was normal). So I wanted to use the disk check commands you talk about in your video, sfc /scannow does not find any errors. on the other hand, for the 2 CHKDSK commands, after reboot it launches the check, message saying "scan of disk C planned, press any key to cancel", I wait 10 seconds without doing anything and nothing, the pc starts normally without doing the scan... Do you know what can lead to such behavior?

[@AskYourComputerGuy]

I've had this happen many times. Best solution is to boot to Windows troubleshooting menus using an installer disc, and run chkdsk from there. Here's how to create one if you need it: 2 USB boot drives EVERY PC user should make before it's too late! kzbin.info/www/bejne/q3TOgIl6fct5gK8

[@Kalashichris]

@@AskYourComputerGuy Thank you for your answers, both commands did indeed work via a bootable key. Unfortunately neither of them found the slightest error on the disk (can you confirm that this means there is no "physical" problem on my ssd?). I wanted to use a restore point because I suspect the 11 January update to be the cause of my problem, but I was surprised to see that the restore points I had created 2 months ago after installing my PC (after windows update + drivers instal) had disappeared. All that remained was the restore point created by Windows after the update, but after rebooting, I got an error message saying that it was impossible to restore because a system file was missing... So I tried to undo the last update using the bootable key, it worked for the quality update, but when I tried to do the same for the feature update, I got an error message saying that it was impossible to undo the last update without specifying the cause. I did another test with crystal disk after that, and I still get random speeds, sometimes 16 mb/s, sometimes 200... So it didn't correct the problem.

[@rewscott]

You're doing great stuff for us.

[@AskYourComputerGuy]

Thank you 👍

[@derbylied9553]

So far I can’t do anything especially for command prompt because I am not sure what else I am supposed to do before I put those codes down.

[@AskYourComputerGuy]

Did you follow the on-screen instructions? I explain exactly what to type at the command prompt

[@derbylied9553]

@@AskYourComputerGuy I mean by the texts on top.

[@AskYourComputerGuy]

Sorry, still not understanding. Follow the steps to get in troubleshooting mode, pause if necessary. Each step in the process, I show you what to type exactly in your command prompt to get the results. If you reboot after the first step and it doesn't fix the problem, go back to troubleshooting mode and go to the next step under repeat until it starts working

[@derbylied9553]

@@AskYourComputerGuyDoes this even work for PCs made for gaming?

[@derbylied9553]

@@AskYourComputerGuy​​⁠ 1st step start up settings have failed after taking too long 2nd step uninstall updates didn’t work neither will uninstall, I don’t have the firmware however system restore, system restore have a lot of files on there I am not even familiar with mostly old 2019 ones Step 3 I have not tried Command Prompt yet however I will get to it just that your command prompt is a bit different to mine Step 4 I haven’t tried reset the pc yet I will if command prompt fails ms.

[@juliashaw1]

Your advice has been very easy to follow, thanks. No steps have worked yet for me. I think AVG antivirus reset my computer. I guess I need to contact AVG tech support to ask how to uninstall their software from the automatic repair screens. After looking online for others with this AVG antivirus trouble.

[@AskYourComputerGuy]

Thank you for the comment - I think there is a AVG removal tool that's fully automatic - might have to Google it for the location 👍

[@juliashaw1]

Many thanks for that - but I cannot access Google from the blue screen. I can access the C: I can see Windows and Program Files (x86) in C: \ directory, plus 12,288 DumpStack.log on 19/03/2024. To make a back up, I tried: C: \cd \windows\systems32\config The reply: The system cannot find the path specified. I've emailed AVG for advice too

[@hodgod1056]

This is a fantastic video. Very easy to follow and the steps are great. Does anyone know how to bypass this message "resource protection could not perform the requested operation" This appears in the CMD window when scanning files/checker. Many thanks

[@AskYourComputerGuy]

From Microsoft: answers.microsoft.com/en-us/windows/forum/all/sfc-scannow-windows-resource-protection-could-not/fac83054-8be9-4225-95cb-79d9304b37c2

[@OBrizuela00]

Thank you so much I was about to sell my pc lol you save me 💪🏼 you’re the best hope you keep on this, thanks again

[@AskYourComputerGuy]

I appreciate that! I'm going to keep making videos as long as I'm able. Thanks for the encouragement 👍

[@danielmclaughlin6560]

After saying "Preparing to repair" it goes directly to black screen. Please Help 🙏🏻

[@AskYourComputerGuy]

Sounds like Windows is corrupted beyond repair. I would recommend a full Windows reinstall

[@beahaven]

Such a great video. Watched this one again after your recent one on Creating a Restore Point.

[@AskYourComputerGuy]

Thank you! 👍

[@anthonydrew9925]

Thank you so so much, i did the first tip on safe mode and restarted it and it looks alright

[@AskYourComputerGuy]

Awesome! Good job 👍

[@alphamichael4002]

Thanks for the idea but still it tends to turn off automatically

[@AskYourComputerGuy]

Unfortunately, last resort is a Window reinstall if nothing else works :(

[@mharris7380]

For me, I have found it is best to do a regular disk clone using third party software. I keep all my documents on seperate drives to my Windows drive so I just boot to the cloned drive and clone it back over. That way you can always continue working while the 'backup' and restore' is being done. All of the windows options I have ever tried failed to work and I'd just go round in circles. So that's why I found it best to invest in another Hard Drive and just have a copy of the OS from when it last ran well. I reclone my drive each time I have a major update of an important and bloaty bit of software (e.g. Visual Studio)

[@Turco949]

All great advice but I'd refrain from running checkdisk (CHKDSK /r) on any drive because if the drive integrity is bad or the drive health has degraded, running this will only worsen the condition. Best to get yourself a bootable swiss army image like Strelec, then run Hard Disk Sentinel to check the S.M.A.R.T. report. IF the health is less than 100% for HDDs and/or there are bad sectors time to get a new drive so focus on backing up your data asap. For SSDs, the health shouldn't be degraded but typically, down to 80%, they will be fine, any less, look into getting a replacement. Either way, on a non-bootable system, if you didn't already have a copy of all your important data, salvaging what you can should always be priority #1.

[@AskYourComputerGuy]

Fair point. Never really run into this because people usually wait too long to call me and get the "slow computer" fixed. First thing I do is back everything up (if not done already), that way if something happens (like the drive tanks during a chkdsk), I'm no worse off than before 👍

[@CieAtayde]

Sir, In my laptop when I open it the Wifi is GONE, I check the device manager and it's there but It can't be enabled, but at worst case the adapter driver is just not there even if you show hidden devices. Can advance startup fix it?

[@AskYourComputerGuy]

I'd start here: Six EASY ways to fix ANY wireless connection problem! kzbin.info/www/bejne/ZmKthXmujNObi6s

[@kidcoltsungete8987]

Ooooh men , i fixed my problem in a minute after watching this video 🎉

[@AskYourComputerGuy]

Glad to hear it!

[@RomyArcilla-s6k]

Thank you for sharing this diy blue screen fix. It saved me computer tech service fee.

[@AskYourComputerGuy]

Excellent! Thanks for sharing :)

[@Mgreene0]

Can I get a timestamp? I am having the same problem.

[@AskYourComputerGuy]

@Mgreene0 sorry, not sure exactly what you're asking 🤷‍♂️

[@Mgreene0]

@@AskYourComputerGuy I get stuck at the welcome loading screen on hp windows 11. Do you know a way I can fix it?

[@AskYourComputerGuy]

@Mgreene0 power your machine on and off abruptly at least 5-10 times until you get to the advanced repair option - from there you can access the troubleshooting tools. Or download a Windows installer and boot to it. Both get you to the same place

[@michaelwhite2968]

The safe mode worked fine! Thank you 💯

[@AskYourComputerGuy]

Awesome!

[@samuelnsia7079]

Of all the solutions I tried yours worked thanks a lot for the tips

[@AskYourComputerGuy]

Awesome! You're welcome 👍

[@rosecook]

I cannot run chkdsk because it says write protected. Tha ks

[@rosecook]

Thanks ahead of time

[@AskYourComputerGuy]

@rosecook this should help: www.diskpart.com/articles/chkdsk-write-protected-3889.amp.html

[@danielscroggins2688]

Thank You for your expert advice it helped me to fix my Lenovo all in one. I would give you the 2.00 support, but already have trouble with KZbin membership access and cannot get help.

[@AskYourComputerGuy]

I understand, and I appreciate it. There are other ways to support the channel in the description if ever so inclined 👍

[@R6_Dude]

What if I had a power outage is there anyway to fix that cause that’s how my computer entered this state

[@AskYourComputerGuy]

Not sure what state you are referring to. A power outage can cause all kinds of issues, mostly hardware issues (such as hard drive corruption from suddenly being shut off)

[@R6_Dude]

@@AskYourComputerGuy ok thanks

[@Atrapizoid]

I did the chkdsk /r but all it says is:the type of file is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected

[@Atrapizoid]

Please help i just bought the hard drive 😅

[@AskYourComputerGuy]

This might help: www.diskpart.com/articles/chkdsk-write-protected-3889.amp.html

[@Atrapizoid]

@@AskYourComputerGuy thanks I figured out that the inside of the drive is damaged

[@AskYourComputerGuy]

@Atrapizoid ouch 🥲

[@Garygeomas]

You seem awesome, I wish i knew about this channel when I had some computer problems, thanks for replying to like all the commenters that have questions, it’s rare to see someone doing that

[@AskYourComputerGuy]

I try to answer as many as I can 👍

[@Boppamags]

Half of these buttons aren't showing up for me and all of the resest options aren't there.

[@AskYourComputerGuy]

Perhaps your Windows is damaged enough to warrant a full reinstall then 🤷‍♂️

[@Boppamags]

@@AskYourComputerGuy how would I do that?

[@AskYourComputerGuy]

@Boppamags i would create a Windows installer disc to boot to and reload Windows. Here's how: 2 USB boot drives EVERY PC user should make before it's too late! kzbin.info/www/bejne/q3TOgIl6fct5gK8

[@orukomienorzino2693]

Amazing 👏👏👏I ran into a problem on my boyfriend’s laptop and this helped me resolved it❤Thank you so much

[@AskYourComputerGuy]

Heck yeah! More quality time for you both #winwinwin

[@steveashforth5097]

I've been following your videos recently & this one piqued my interest. I'm running windows 10, updated from Windows 7. I have noticed that I don't have the 6 options under Advanced Options. I only have the start up option. How do I get the other options to show up?

[@tixpicsandsticks1974]

What to do if none of this works. While scanning it says fail.

[@AskYourComputerGuy]

Sounds like your hard drives may be failing if the chkdsk fails every time

[@meekxd8057]

Hey I tried resetting my pc cause I don’t particularly care about my files, it said “undoing changes” at 3%, can I fix this???

[@AskYourComputerGuy]

Unfortunately, no. It means the reset failed for some reason. Try again and if that gives the same result, reinstall Windows

[@meekxd8057]

@@AskYourComputerGuy hey so I got a bootable usb drive working, plugged it into my pc, and the usb doesn’t show up on my bios menu, what should I I do?

[@AskYourComputerGuy]

@meekxd8057 try setting your BIOS to legacy or non-UEFI mode. Could be something with the way the flash drive was formatted and the bios doesn't see it. Odd, but possible

[@meekxd8057]

@@AskYourComputerGuy Nevermind I had to go onto another section to find it im installing windows now👍

[@masseysmoviemadness1411]

Hey there, did you ever make that video about backing up files to a USB flash drive from this cycling repair screen? Thank you 🙏

[@AskYourComputerGuy]

Not quite. Closest I've gotten so far is how to create the usb drive that you need to be able to access your Windows files. Thx for the reminder, will bump that on the drawing board. Here's the drive creation video if it might help 👍 2 USB boot drives EVERY PC user should make before it's too late! kzbin.info/www/bejne/q3TOgIl6fct5gK8

[@masseysmoviemadness1411]

@@AskYourComputerGuy Thanks man, will watch this one. The backup would be a pretty useful vid right about now .. ;P

[@AskYourComputerGuy]

@masseysmoviemadness1411 it's on the drawing board. I only have so much time each week, so I try to plan my videos accordingly. Maybe next week's upload?

[@masseysmoviemadness1411]

@@AskYourComputerGuy all been much appreciated, thank you x

[@AskYourComputerGuy]

@masseysmoviemadness1411 you're welcome!

[@jcmugler7301]

Omg i restarted safe mode and it works thank you so much. My baby is back working

[@AskYourComputerGuy]

Glad it helped!

[@OGleight]

When I’m in the advanced options nothing works, when I click restart to go into safe mode it just turns off and that’s it. When I try to factory reset it says that can’t happen and it’s stuck in an automatic repair loop so I can’t even attempt to sign in!

[@AskYourComputerGuy]

Sounds like a full Windows reinstall is in order. You've done the rest of the steps. This is now "worst case" scenario 🥲

[@VijayShankarsingh-x6i]

I have the same did it fix and what to do

[@djjeckel65]

3 sec in i felt the need to sub. you clearly know pc. thank you so much. my pc doesnt like updates.

[@AskYourComputerGuy]

Thank you so much! I really appreciate that 👍

[@comesee989]

Thank you so much. I saw ur videos from a glance and aw sh&%, I need these. I'm working on getting out of S Mode on a customers (Walmart) computer with Windows 11 Home, what a mess. I truly appreciate your videos. I have a great respect for your knowledge and cool demeaner.

[@amaechioscar7220]

The system restore option worked for me Thanks a lot sir for this video 👍👍

[@AskYourComputerGuy]

Glad it helped

[@notmyname8527]

System Restore takes a long long time then says failed. Out of 30 or so incidents it just worked in one or two times

[@AskYourComputerGuy]

I know. But that one time you need it and actually works...priceless

[@derbylied9553]

Any other ideas? I have thought about buying disc hard drive external and a USB such as Fixmestick and Startmestick?

[@derbylied9553]

Strange I just had it and still new to me yet it is acting like this…do I need to replace the hard drive or take a look at the set within the prebuilt cougar?, something tells me I am suppose to.

[@AskYourComputerGuy]

If none of the Windows repair utilities fix the problem, reinstalling Windows is your last resort

[@elyh777]

Hi, the scannow says I’m not admin. How do I make myself admin. I thought that was automatically done. Ty

[@AskYourComputerGuy]

Try CTRL+SHIFT+ENTER

[@fireninjaproductions53]

Hello after my “preparing automatic repair” screen the pc just black screens seemingly infinitely any way to stop this?

[@PennylessArmy]

I’ve been stuck for almost a day now. Nothing has worked and I don’t know what to do and I hope I don’t lose my files or progress on certain things on my pc. I didn’t do anything to cause this, my pc taskbar just started glitching a bunch so I reset my pc 4ish times and then it said my device is offline. Then I restarted again 6ish times and then this appeared. Haven’t been able to reset my pc, uninstall updates, system restore, go to startup settings, command prompt, or anything. Please help :(

[@AskYourComputerGuy]

If you have access to another PC, I would create a Hirens boot disc to get your personal files (2 USB boot drives EVERY PC user should make before it's too late! kzbin.info/www/bejne/q3TOgIl6fct5gK8), then use the Windows installer disc to reload Windows clean 👍

[@PennylessArmy]

@@AskYourComputerGuy thankfully got it fixed! decided it to take it to a geek squad and they fixed it but if it ever happens again I will do what you recommend. (or take it to another geek squad lol)

[@ramar4725]

How i get to advanced options... i cant get into that screen...

[@AskYourComputerGuy]

F8 at startup on Windows 7 and older. Shut down and repeated restart in 8 and beyond

[@djjeckel65]

so it seems this happens when my screen turns off. can I turn that setting off and leave my screen on?? your videos help ty

[@dabi9309]

is reinstalling windows a good way to fix this problem? will everything work fine after that?

[@AskYourComputerGuy]

That the extreme, but it will fix any Windows issue you're experiencing, 100%

[@bubulinamade96]

Thank you so much for this video 😢❤. It helped me so much and you explained everything so clearly. Makes me want to study IT🤭

[@AskYourComputerGuy]

You got this!

[@willnsx23]

My PC won't reset, it says "couldn't reset PC, no changes were made" 😢

[@AskYourComputerGuy]

If a reset fails, a Windows reinstall is really your only remaining option 🥲

[@rounakUWU]

Thank You So Much😭😭😭😭❤️❤️❤️the first step worked for me ! I lost my data in one of my earlier PC's I wish I could have saved that one too 😭❤️still thank yous o much😭😭😭❤️

[@AskYourComputerGuy]

Awesome! You're welcome 👍